Dell P713w All In One Photo Printer User's Guide

Dell P713w All In One Photo Printer Manual

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  • Dell P713w All In One Photo Printer | User's Guide - Page 1
    Dell P713w User's Guide June 2009 www.dell.com | support.dell.com
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    change without notice. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks
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    ink cartridges...13 Replacing ink cartridges...13 Recycling Dell products...14 Using the printer control panel buttons and menus 15 Using the printer control panel...15 Understanding the home screen...16 Navigating menus using the touch screen...17 Changing the Power Saver timeout...19 Saving paper
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    copies...49 Copying photos...50 Copying an ID card...50 Copying a two-sided document...50 Enlarging or reducing images...51 Adjusting copy quality...51 Making a copy lighter or darker...51 Collating copies using the printer control panel...52 Repeating an image on one page...52 Copying multiple
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    printer 87 Maintaining ink cartridges...87 Cleaning the exterior of the printer...88 Cleaning the scanner glass...89 Cleaning the touch screen...89 Troubleshooting 90 Before you troubleshoot...90 Using the Service Center to solve printer problems 90 If Troubleshooting does not solve your problem
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    6
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    outlet and disconnect all cables from the printer before proceeding. CAUTION-POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. SAVE THESE INSTRUCTIONS. Safety information 7
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    printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support
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    • Creating and customizing printer solutions, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at support.dell.com. About your
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    latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Dell Support Web site-support.dell.com Note: Select your region, and then
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    copy photos and documents. 3 Wi-Fi indicator Check wireless status. 4 Memory card slot Insert a memory card. 5 PictBridge and USB port Connect a PictBridge-enabled digital camera, a USB Bluetooth adapter, or a flash drive to the printer. 6 Printer control panel Operate the printer. 7 Paper
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    Printhead Install, replace, or remove ink cartridges. 2 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. 3 Ethernet port Connect your printer to a computer, a local network, an external DSL, or a cable modem. 4 USB port Connect the printer to a computer using a USB
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    www.dell.com/supplies. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note
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    the used ink cartridge or cartridges. 1 2 4 Use two hands to install each cartridge. 2 1 Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 5 Close the printer. Recycling Dell products To return Dell products to Dell for recycling
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    to Power Saver mode. Press and hold for three seconds to turn off the printer. 2 Back • Return to the previous screen. • Exit from one menu level to a higher one. 3 Touch screen display • Navigate the printer menus. Note: The display is turned off in Power Saver mode. • Change settings. • View
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    is referred to as the home screen. Use the home screen selections to initiate an action, such as copying or scanning, or to change printer settings. 1 2 3 A Copy Scan 12 Memory Device Display item 1 Copy AA 2 Scan 7 6 5 4 Description Access the copy menu and make copies. Access the scan
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    to the printer. or PictBridge 4 Ink levels 5 Setup • Display the current ink levels of the installed tanks. • Access cartridge maintenance and information functions. Access the setup menu and change printer settings. 6 2-Sided 12 7 Eco-Mode Print on both sides of a sheet of paper. Activate Eco
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    , or after making a selection or changing a setting. This saves the setting. For example, to navigate to Paper Type and change the paper type setting: 1 Touch . Note: All the instructions in this guide start from the home screen. 2 Touch Copy. 3 Touch More Options. 4 Scroll down (using the scrollbar
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    touch Accept. • Power Saver after 10 Minutes • Auto Screen Dim • 2-Sided Printing Note: If you select 2-Sided Printing, then the printer prints on both sides of the paper (duplex) for copy and fax jobs, and for printing in Windows. Resetting to factory settings Resetting to factory default settings
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    Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Using the printer software 20
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    is installed automatically with the printer software if the printer has wireless capability. Dell Service Center (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Notes: Printing Preferences • This program
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    Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Support tab, click On-line support. 6 From the Web site, select your printer and download the driver. 7 Install additional or optional software
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    the CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen. Using the World Wide Web Updated printer software may be available at support.dell.com
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    If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray. Loading paper and original documents 24
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    the tab and pull to extend the tray. Note: When you pull the extension out, the first stop accommodates A4-size paper. When the extension is fully out, it accommodates legal-size paper. 4 Load the paper. 5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the
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    extended the tray to accommodate A4- or legal-size paper, then the tray sticks out from the front of the printer when inserted. 7 Flip up the paper stop to catch the paper as it exits. Note: If you loaded A4- or legal-size paper, then extend the paper stop. Use both extenders for A4 and legal
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    Loading envelopes or photo paper 1 Pull tray completely out of the printer. 2 Move the paper guides to the sides of tray. Loading paper and original documents 27
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    envelopes or photo paper, but not both. 4 Load envelopes or photo paper. Note: Load envelopes or photo paper with the printable side facedown. (If you are not sure which side is the printable side, then see the instructions that came with the envelopes or photo paper.) Loading paper and original
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    5 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo paper. 1 1 6 Insert the tray. 3 2 3 2 7 Flip up the paper stop to catch the envelopes or photos as they exit. Note: For best results, allow photos to dry at least 24 hours before
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    (If you are not sure which side is the printable side, then see the instructions that came with the paper.) • The paper guides rest against the left, right, and bottom edges of the paper. Notes: • For best results, allow photos to dry at least 24 hours before stacking, displaying, or storing. • For
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    ink smudging. 10 iron-on transfers • You follow the loading instructions that came with the iron-on transfers. • The print side of the transfers faces down. • The paper guides rest against the edges of the transfers. Note: For best results, load transfers one at a time. 25 index cards, photo
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    leading edge of the banner paper feeds into the printer first. • If your printer has more than one paper tray, then load banner paper in Tray 1. To load banner paper: 1 Pull the tray completely out of the printer. 2 Remove all paper from the tray. 3 Move the paper guides as though you were loading
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    Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 33
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    sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless setting when printing photos. Printing basic documents Printing a document 1 Load the paper in the printer. 2 Send the print job
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    . 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Printing multiple pages on one sheet 1 With a document open, click supported by the printer. For more information, see "Supported memory cards and file types" on page 39. • The computer must contain applications that support
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    you want to print. b Press to start printing the document. If the printer is using a Wireless connection (selected models only) a Select the file name of the document that you want to print. b Press , and then wait for the printer to connect to the network computer or to finish searching the network
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    printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides in a paper jam. Printing on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. 1 With
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    . • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 39. • The flash drive uses the same port that is used for a PictBridge camera
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    Supported memory cards and file types Memory Card File Type • Secure Digital (SD) Documents: Press . Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Editing photos using the printer control panel 1 Load photo paper. 2 Insert a memory
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    • Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected models only) a From the Memory Device screen, touch More Options
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    Follow the instructions on the computer screen to transfer the photos to the computer or to print. Printing photos from a PictBridge error message is displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time.
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    : Make sure that the paper matches the size that you selected on the proof sheet. 7 Load the proof sheet facedown on the scanner glass. 8 Touch Scan Proof Sheet, and then touch Continue. The printer scans the proof sheet and then starts printing the photos. Note: For best results, allow the prints
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    PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing files from your computer using
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    digit numeric pass key on the Bluetooth device before connecting and sending print jobs to the printer. 4 The Bluetooth Pass Key menu opens on the display if you set the security device Note: The printer does not support printing files from your computer using a Bluetooth connection. Printing 44
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    , available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. 1 With a document open
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    Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer prints the odd-numbered pages and the instruction sheet. 6 Flip and reload the paper, following the directions on the instruction sheet to complete the
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    select Set as Default Printer. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print. It uses less ink and is ideal for printing text-only documents. If you need to change to a different print mode to print photos or other high-quality
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    print jobs 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Open. 5 Resume the print job: • If you want to resume a particular print job, then right
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    glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF to the width of the original document. • When using the scanner
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    Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the home screen, navigate to Photo Reprint: Copy > More Options > Photo Reprint 4 Touch Continue. 5 Select the photo print size, and then touch Accept. 6 Touch Continue to start printing. Note: For best results,
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    will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo paper and set the paper type to Photo, or let the printer automatically detect the paper type. • If you select Poster, then
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    printer control panel If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper one page You can print the same page image multiple times on one sheet of paper
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    printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. Note: You cannot make duplex copies on envelopes, card stock, or photo
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    6 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 7 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 54
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    photos), transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide computer. Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of the scan applications.
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    to Memory Device 3 Insert the flash drive or memory card. Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the the printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application Using the printer
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    4 Wait until the printer has finished downloading the list of scan applications available on the selected computer. , and the scan appears within the application as a new file. Using the printer software 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or
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    2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click Email, and then select Photo, Document or PDF. Note: You can select Document only if an OCR application
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    are scanning a photo to edit it, then make sure you choose a photo editing application to requires one. To learn how PINs get assigned to network computers, see the Help for the printer use to open it on your computer. The printer downloads this application list from your computer when scanning
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    E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail. Before you can send e-mail using
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    your default e-mail message. Creating an e-mail contact list using the printer control panel 1 From the home screen, navigate to Address Book: Touch Add Group Member, and then select whether you want to add a contact manually or import a contact: - Address Book-import a contact from the Address
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    support person. The printer supports only one active network connection (Ethernet or wireless) at a time. • Add contacts to your address book. When sending an e-mail, you can just select contacts from your address book instead of typing their e-mail addresses repeatedly. Scanning a document or photo
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    Message. b Enter your message, and then touch OK. 9 Press . Attaching a document or photo to e-mail 1 Insert the flash drive or memory card. The Memory Device screen appears on the display. Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the USB port
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    • If you want to attach a photo: a Touch Attach Photo to E-mail. b Touch the photo you want to attach. c Touch Continue. 6 Touch an option to enter or select the recipients: • Enter E-mail Address-enter the e-mail address manually. • Address Book-touch Sort by Name or Sort by Group, and then select
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    Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security
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    on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service
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    . 3 Follow the instructions on the Welcome screen to set up the printer. Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every
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    of the box, the user's guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP
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    Web page loads if the address was successfully assigned. For more information, contact your system support person. Changing wireless settings after installation To change wireless settings on the printer, such as the configured network, the security key, or other settings, do the following: 1 Click
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    prompted to choose a connection option, and then click Next. 7 Follow the instructions in the "Set up a wireless ad hoc network" wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your printer. b Write down the name of your network. Be sure to use
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    hoc network with Windows 2000. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for
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    that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Note: The printer supports one active local connection (USB) and one active network connection (Ethernet or wireless) at a time
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    Click the Settings tab. 7 Click the Wireless setup utility link. 8 Follow the instructions on the computer screen to set up the printer wirelessly. Using the printer locally (USB) Select the connection type that describes how you currently access your printer: If the printer is currently set up for
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    and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following: 1 Click , or click
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    can physically connect to the network. Use a new network cable when possible to avoid potential problems caused by a damaged cable. Installing the printer on an Ethernet network Before you install the printer on an Ethernet network, make sure that: • You have completed the initial setup of the
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    , and are unable to locate the information in the manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless network or they will not be able to communicate
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    you are unable to locate your SSID using either of these methods, contact your system support person. What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through
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    connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect over a wired connection. • The network is connected to the
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    access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time. If you access the
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    may be horizontal or vertical. 2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices
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    and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received. Many factors can affect the signal strength. One factor is interference from other wireless devices or other devices such as microwave ovens. Another
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    conditions. If you think signal strength is a problem between your access point and the printer, try one or more of the following: Notes: • printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer
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    then run the utility again to set up the printer on the wireless network used by the computer. Can I use my printer on a USB and a network connection at the same time? Yes; the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally
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    on a network has a MAC address. Network printers, computers, and routers, whether Ethernet or wireless, all have MAC addresses. While it is on the network from unwanted devices, such as from intruders on a wireless network. MAC address filtering can also prevent legitimate access if you forget
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    setup to manually enter an address and other network information after selecting your printer from the available list. What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys
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    Select the same key index on your printer as you are using on your wireless access point. Networking 86
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    drop-down list. 5 From the Maintenance tab, click Check ink levels. Aligning the printhead If the characters or lines on your printer image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel 1 Load plain paper. 2 From the home screen, navigate to Align
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    2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance tab, click Clean cartridges. 6 Follow the instructions on the computer screen. Cleaning the exterior of the
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    4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the printer is dry before beginning a new print job. Cleaning
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    10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method 1 If it
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    through USB" on page 95 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes
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    the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling
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    the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into
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    . Note: Do not remove the alignment page until printing is finished. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE If the power light is blinking on
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    them to get other jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the
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    not to tear the paper while removing it. 4 Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. Troubleshooting 96
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    the print side facedown. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Troubleshooting 97
  • Dell P713w All In One Photo Printer | User's Guide - Page 98
    printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE
  • Dell P713w All In One Photo Printer | User's Guide - Page 99
    the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one
  • Dell P713w All In One Photo Printer | User's Guide - Page 100
    scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER SELECT A PAPER SIZE FROM THE PRINTER SOFTWARE THAT MATCHES THE
  • Dell P713w All In One Photo Printer | User's Guide - Page 101
    NOT BEING USED USE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE
  • Dell P713w All In One Photo Printer | User's Guide - Page 102
    103 • "Photos do not transfer from a memory card across a wireless network" on page 103 Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make
  • Dell P713w All In One Photo Printer | User's Guide - Page 103
    host and device are communicating. Select the printer from the computer or the computer from the printer. Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE
  • Dell P713w All In One Photo Printer | User's Guide - Page 104
    when connected to Virtual Private Network (VPN)" on page 107 Network troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: General Networking Make sure: • The printer, the computer, and the wireless access point are all plugged in and turned on. • The
  • Dell P713w All In One Photo Printer | User's Guide - Page 105
    electronic devices that could interfere with the wireless signal. Make sure the printer and wireless access point are not separated by poles, walls, or support columns containing metal or concrete. Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones
  • Dell P713w All In One Photo Printer | User's Guide - Page 106
    and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the
  • Dell P713w All In One Photo Printer | User's Guide - Page 107
    over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting
  • Dell P713w All In One Photo Printer | User's Guide - Page 108
    having trouble printing, try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print the network setup page and check the signal quality. If the signal quality is listed as good or excellent, then another factor is causing the problem. Troubleshooting
  • Dell P713w All In One Photo Printer | User's Guide - Page 109
    the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer. Troubleshooting 109
  • Dell P713w All In One Photo Printer | User's Guide - Page 110
    not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD
  • Dell P713w All In One Photo Printer | User's Guide - Page 111
    wireless network The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one are letters, numbers, and symbols found on a keyboard. Troubleshooting 111
  • Dell P713w All In One Photo Printer | User's Guide - Page 112
    your wireless network depends on many factors, including the abilities of your router and network adapters. If you are having trouble printing, try placing the computer and printer no more than 100 feet apart. You can find the signal strength of the network on the network setup page. Troubleshooting
  • Dell P713w All In One Photo Printer | User's Guide - Page 113
    , make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see " a space and the IP address of the wireless access point. For example: ping 192.168.1.100 e Press Enter. Troubleshooting 113
  • Dell P713w All In One Photo Printer | User's Guide - Page 114
    the settings of your printer. Run the Wireless Setup Utility again. CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again. Some reasons your settings may have changed include your having manually changed your WEP or
  • Dell P713w All In One Photo Printer | User's Guide - Page 115
    printer to the computer again using the installation cable as part of the setup process. 6 Follow the instructions on the computer screen. Wireless the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both
  • Dell P713w All In One Photo Printer | User's Guide - Page 116
    are not sure how to do this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED 1 Click , or click Start and then
  • Dell P713w All In One Photo Printer | User's Guide - Page 117
    communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are
  • Dell P713w All In One Photo Printer | User's Guide - Page 118
    ROUTER WITH A UNIQUE SSID Many wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer or computer may attempt to attach
  • Dell P713w All In One Photo Printer | User's Guide - Page 119
    CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one particular computer, check the Web site of the manufacturer of the network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK DEVICES
  • Dell P713w All In One Photo Printer | User's Guide - Page 120
    timeout 19 changing printing mode 47 changing wireless settings after installation (Windows) 69 checking an unresponsive printer 90 checking ink levels 87 checklist before you troubleshoot 90 memory card troubleshooting 102 cleaning exterior of the printer 88 cleaning printhead nozzles 88 cleaning
  • Dell P713w All In One Photo Printer | User's Guide - Page 121
    inserting 38 printing documents from 35 printing photos using the proof sheet 42 scanning to 56 France special wireless setup instructions 68 FreeBox 68 G glossy paper loading 30 greeting cards loading 30 H home screen icons 16 I icons home screen 16 printer control panel 15 ID cards copying 50
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    photos using the proof sheet 42 scanning to 56 supported types 39 memory card cannot be inserted 102 memory card slot location 11 memory card troubleshooting e-mail 62 photos do not print from memory card across wireless network 103 photos from memory device printing using printer software 40
  • Dell P713w All In One Photo Printer | User's Guide - Page 123
    port 115 sending an e-mail attaching a photo or document 63 scanning a document or photo 62 Index 123 Service Center 90 setting up e-mail 60 setting up printer e-mailing 60 on wired network (Windows) 75 on wireless network (Windows) 67 setup troubleshooting cannot print through USB 95 incorrect
  • Dell P713w All In One Photo Printer | User's Guide - Page 124
    17 transparencies loading 31 tray loading paper 24 troubleshooting checking an unresponsive printer 90 contacting technical support 90 Service Center 90 solving basic printer problems 90 wireless network 104 troubleshooting, copy scanner unit does not close 100 troubleshooting, copy and scan cannot
  • Dell P713w All In One Photo Printer | User's Guide - Page 125
    photos do not print from memory card across wireless network 103 printer and computer on different networks 83 printer works intermittently on wireless Fi indicator light is blinking orange 112 Wi-Fi indicator light is green printer does not print 110 Wi-Fi indicator light is still orange 111
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Dell P713w User's Guide
June 2009
www.dell.com | support.dell.com