Dell PowerEdge 2160AS Dell 1082DS/2162DS/4322DS Remote Console Switch Softw
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- Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Dell™ Remote Console Switch Software User's Guide Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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including, but not limited to, procurement of substitute goods or services; loss of use, data or profits; or business interruption) Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. 590-1022-501A August 2010 Model 1082DS/2162DS/4322DS Remote Console Switch - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Contents 1 Product Overview 1 Features and Benefits 1 Powerful Customization Capabilities 1 Extensive Remote Console Switch Management . . 1 Authentication and Authorization 2 System Components 2 RCS Explorer Window 2 Video Viewer 3 Interoperability with Avocent® Products 3 Operating - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Console Switch (Dell or Avocent) . . 17 Accessing Your Remote Console Switch 25 Launching the VNC or RDP Viewer 27 Changing Server and Switch . . . . 34 Changing Server and Switch Options 34 General Options 35 Default Browser 35 Changing DirectDraw Support (Windows OS Only) 36 HTTP/HTTPS Options - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Modifying the Selected View on Startup 44 Changing the Default Browser 45 Managing Your Local Databases 45 Saving a Database 45 Loading a Database 46 Exporting a Database 46 4 Using the Viewer 49 Accessing Servers from the RCS Software 49 Interacting With the Server Being Viewed 51 Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Virtual Media Connection Status 82 Virtual Media Sessions 82 A Appendix A: Updating RCS Software . . . 87 B Appendix B: Keyboard and Mouse . . . . 89 C Appendix C: TCP Ports 93 D Appendix D: Technical Support 95 Index 97 vi Contents - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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1 Product Overview The Dell™ Remote Console Switch (RCS) software is a cross-platform management application that allows you to view and control the Dell Remote Console Switch and all attached servers. The cross-platform design ensures compatibility with most popular operating systems and hardware - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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need to update access permissions in individual Remote Console Switches by drawing permissions from a single network-wide authentication source. The Remote Console Switch can authenticate using the standard Active Directory schema, or the Dell Extended Schema in order to maximize compatibility with - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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KVM session with the device. Starting a keyboard, video, and mouse (KVM) session brings up a Video Viewer. From the Explorer Appliances list, you can select a switch Remote Console Switch. For support for Avocent IQ modules means that the following connections are now supported: • PS/2 modules (Dell - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: Dell SIP modules are supported on directly connected Avocent switches. Operating Features The RCS software features include target device naming, target device name displays, sorting, and IPv4 and IPv6 network address capabilities. Appendix B: Keyboard and - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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normally receives the IP address and router address dynamically from the router) autoconfiguration. Switch firmware upgrades and emergency boot firmware upgrades are supported for both TFTP and FTP servers while in IPv4 mode. The IPv6 mode is a stateless, auto-configuration connection. While in - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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6 Product Overview - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Console Switch Software CD. The user documentation is available as an option on the Help menu from the Remote Console Software Explorer window. Supported and Advanced Server • Microsoft Windows XP Professional and Standard with Service Pack 3 • Microsoft Windows Server 2003 Web, Standard, and - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Windows Vista Standard, Business with Service Pack 1, and Enterprise • Microsoft be a minimum of 65,536 (16-bit) colors Supported Browsers Computers used to access the Web interface and client Environment (JRE) 1.6.0_11 or higher installed. The switch will attempt to detect if Java is installed on - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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program (replace "drive" with your CD-ROM drive letter): drive:\WIN32\SETUP.EXE. 2 Follow the on-screen instructions. To install on a Linux system: 1 Insert the RCS software CD-ROM into your CD-ROM drive. 2 If AutoMount is supported and enabled, proceed to step 3. -or- If your system does not - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the UninstallerData subdirectory and enter the following command (the quotation marks are required): "Uninstall Dell Remote Console Software.exe" The uninstall wizard starts. Follow the on-screen instructions. To uninstall the software on Linux operating systems, complete the following steps: 1 Open - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Target Devices This section provides an overview of configuration steps for the switch and for user access to target devices. For switch-specific information, see the Installation and User's Guide for the switch. To add switches, complete the following steps: 1 Install the software on one or more - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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user accounts using the RCS software or through the Remote Console Switch integrated Web interface. For more information see the Dell Remote Console Switch Installation and User's Guide. To configure the Remote Console Switch, complete the following steps: 1 Connect a terminal or PC running the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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to configure unit parameters and launch video sessions. Supported Browsers The web interface supports the following browsers: • Microsoft Internet Explorer® version If you changed the default HTTP/HTTPS ports in the serial console and are using an IPv4 address, use IP address format: https://:, - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: To use the Web interface, Java Runtime Environment (JRE) version 1.6.0_11 or higher must be installed on your computer. The KVM Switch will attempt to detect Java on your PC. If Java is not installed, download it from http://www.java.com, then associate the JNLP file - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. You can view, access, manage, and create custom groupings for all supported units. Viewing Your System in the Explorer When you start the software, View Selector tabs to view your system organized by categories: Remote Console Switches, Servers, Sites, or Folders. The Explorer's default display is - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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that are available for the current View Selector tab. The selected group controls what is displayed in the Unit Selector pane when the Remote Console Switches, Sites or Folder tabs are selected. 4 Status bar: Displays the number of units shown in the Unit list. 5 Unit Selector pane: Contains the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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field name in descending order. Adding a Remote Console Switch (Dell or Avocent) In addition to the Dell Remote Console Switch, the RCS software can also be used to manage Avocent switches. Therefore, as part of the process of adding a Remote Console Switch to your RCS software database, you will be - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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appears in the Unit list. You may either manually add or discover a Remote Console Switch. You may add a unit with either an IPv4 or an IPv6 address. To add a new Remote Console Switch with an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu. -or- Click the New - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. This dialog box contains a list of all SIP EIDs retrieved from the Remote Console Switch and the tiered switches to which they are connected, if any. When this dialog box first displays, all the switches will be set to None. Switches detected will have an icon next to the drop-down list. a The - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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that does not have an assigned IP address: 1 Select File - New - Remote Console Switch from the Explorer menu. -or- Click the New Remote Console Switch task button. The New Remote Console Switch wizard appears. 2 Click Next to continue. The Product Type dialog box appears and prompts you to select - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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hexadecimal FD00:172:12:0:0:0:0:33 notation or compressed FD00:172:12::33 notation. NOTE: The Remote Console Switch supports DHCP (Dynamic Host Configuration protocol) and static IP addressing. Dell recommends that IP addresses be reserved for each unit and that they remain static while the Remote - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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appears, prompting you to select the unit to add from the list of new Remote Console Switches that were found. Select the product and then click Next. 8 The Configuring Remote Console Switch window appears to indicate whether the IP information was successfully configured. If the configuration was - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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found (or if you clicked Stop), the Wizard will show the No New Remote Console Switches Found page and you will need to add the switch manually. For more information, see the previous procedure. 5 Click the Remote Console Switch(es) you wish to add and click the Add (>) button to move the selection - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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to Add Dialog Box 6 Repeat step 5 for all Remote Console Switches you wish to add. Click Next to continue. 7 The Adding Remote Console Switches progress bar appears while the new switches are being added. Once all of the selected switches have been added to the local database, the Discover Wizard - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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it by typing a username and password. The default username is Admin (case sensitive) with no password. Once you have logged in to a particular Remote Console Switch, the software will cache the username and password in memory for the duration of the software session. NOTE: You can clear the login - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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more information about the on-board web interface, see the Remote Console Switch Installation and User Guide. -or- Click Cancel to exit without logging in. To search for a Remote Console Switch in the system: 1 Click the Remote Console Switch tab in the software and insert your cursor in the search - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the VNC or RDP Viewer The RCS software supports user-defined Virtual Network Computing (VNC) and , you can change the type. To change general properties: 1 In the software, click the Remote Console Switch or Server tab and then select an individual unit in the Unit Selector list. 2 Select View - - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 3-8. General Properties Tab for a Server 3 Type the name of the unit. Duplicate names are not allowed. 4 (Servers Only - Optional) Select the server type. If the selection is not in the drop-down list, type the name of the new server type in the text field. Once entered, the option becomes - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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you were to reconfigure your network, you can use the Network tab to change the IP address for a switch. To change network properties: 1 In the software, click the Remote Console Switches tab and then select an individual unit in the Unit Selector list. 2 Select View - Properties from the Explorer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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or- Right-click the unit and select Properties. The Properties dialog box appears. 3 Click the Network tab and type in the address of the Remote Console Switch. This field can contain an IP dot notation or a domain name. Duplicate addresses are not allowed and the field cannot be left blank. You can - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Right-click the unit and select Properties. The Properties dialog box appears. 3 (Optional) Click the Information tab and type a description of the unit. You can enter any information in the following fields. a In the Description field, enter 0 to 128 characters. b In the Contact field, enter 0 to - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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launch from within an OS command window. To change VNC properties: 1 Select a server in the unit list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - or - Click the Properties task button. - or - Right-click on the unit. Select Properties from the pop-up menu. The - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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launch from within an OS command window. To change RDP properties: 1 Select a server in the unit list. 2 Select View - Properties from the Remote Console Switch Explorer menu. - or - Click the Properties task button. - or - Right-click on the unit. Select Properties from the pop-up menu. The - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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applicable for servers configured with a service processor management interface, such as the integrated Dell Remote Access Card (iDRAC). To launch browser window. Changing Server and Switch Options From the RCS software, you can alter individual server or switch options from the Options dialog - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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General Options To modify a custom field label: 1 Select Tools - Options from the Explorer menu. The Options dialog box appears. Figure 3-9. Options Dialog Box - Custom Field Labels 2 Select the field label you wish to modify and click the Modify button. The Modify Custom Field Label dialog box - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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in the performance of displayintensive software. However, if your machine has a software cursor or pointer shadow enabled, or if your video driver does not support DirectDraw, you may experience a flicker in your mouse cursor when over the title bar of the Viewer. You can disable the software cursor - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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HTTP/HTTPS Options The Remote Console Switch and software use port 80 as the default HTTP tab. 3 Type the new default HTTP and HTTPS port numbers. 4 Click OK. VNC Options The software supports user-defined VNC viewers via the properties page. In the VNC tab you can search for a user-specific VNC - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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from within an OS command window. 6 Click OK. RDP Options The software supports user-defined RDP viewers via the properties page. In the RDP tab you in the RCS software allow you to organize and manage your Remote Console Switches and servers by custom groups. Site organization is based on where - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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column headings Site and Department, which can be customized to suit your needs. See "Modifying Custom Field Names" on page 40. Folders are a way to create a customized organizational system for individual servers. For example, you might want to create a folder for critical servers or for remote - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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, Department, and Location column heading names that appear in the Group and Unit Selector panes in the software. This allows you to group Remote Console Switches and servers in ways that are meaningful to you. The Department field is a subset of Site. If you customize these field names, you should - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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across different levels. 4 Click OK. The new folder appears in the Group Selector pane. Assigning a Unit to a Site, Location, or Folder You can assign a Remote Console Switch or server to a Site, Department, Location or Folder in the software. This menu item is only enabled when a single Remote - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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of the actions result in units being deleted from the local database. The rename function is also context-sensitive. You can select and rename a Remote Console Switch or a server from the Unit list. You can select and rename server types, sites, departments, and folder names in the tree view of the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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- Press the key on your keyboard. A dialog box appears confirming the number of units to be deleted. If you are deleting a Remote Console Switch, the dialog box includes a Delete Associated Servers check box. Click to enable/disable the check box as desired. 3 Click Yes to confirm the deletion - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the Explorer window opens to its default size and location. You can manually resize the window while the application is running, but the information is tab will appear by default. If you do not, the Remote Console Switches tab will appear. When Default is unchecked, the Explorer will display the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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-or- Click Cancel to exit without saving changes. Changing the Default Browser You can specify which browser launches when viewing a server URL in a browser window. You have the option of using the default browser for your system, or you can select a specific browser to launch for that server. To - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the local database to an ASCII Comma Separated Value file (CSV) or Tab Separated Value file (TSV). The following database fields will be exported. Remote Console Switch Flag Type Name 46 Basic Software Operation - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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servers. In the exported file, the Address field data will be empty for servers and the Browser URL field data will be empty for Remote Console Switches. The first line of the exported file contains the column names for the field data. Each additional line contains the field data for a Remote - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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48 Basic Software Operation - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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4 Using the Viewer You can connect to a server in the Remote Console Switch system using the Viewer. The Viewer allows you full keyboard, monitor, and mouse control over a server. You can also scan through a customized list of servers - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-1. RCS Software - Servers Tab To access a server: 1 Click the Servers tab in the Explorer. 2 Select a server in the Unit Selector pane. 3 Click the Connect Video task button. -or- Right-click on the server. A pop-up menu appears. Select Connect Video. -or- Double-click the server name. -or - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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3 Click the Search button. The results appear in the Unit list. 4 Review the results of your search. -or- Click the Clear Results button to display the entire list again. Interacting With the Server Being Viewed Once you have connected to a server, you will see the desktop window of the server on - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Viewer Window Features Figure 4-2. Viewer Window 1 Menu bar: Access many of the features in the Viewer. 2 Accessed server desktop: Interact with your server through this window. Viewer Menu Bar Figure 4-3. Viewer Menu Bar 1 2 3 45 1 Thumbtack: Click to lock the menu bar in place. This prevents - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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3 Toolbar Buttons: You may add up to 10 buttons to the tool bar. These buttons allow you to provide easy access to defined functions and keyboard macros. By default, the Align Local Cursor, Refresh Image, and Single Cursor Mode buttons are displayed. 4 Connection Status Indicator: The connection - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table 4-2. Smart Card Status Indicators Icon Description A smart card is not in the smart card reader, or a smart card reader is not attached. A smart card is in the smart card reader but has not been mapped. A smart card is mapped. Adjusting the Viewer You can adjust the Viewer settings to - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-4. Session Options Dialog Box - Toolbar Tab Setting the Toolbar Hide Delay Time Unless the Thumbtack button has been clicked, the toolbar will disappear when you remove the mouse cursor. You can change the interval between the removal of the mouse cursor and the disappearance of the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Expanding and Refreshing Your Viewer By default, there are three buttons that display on the Viewer toolbar that allow you to adjust the Viewer display. The first button allows you to set the Viewer to Single Cursor Mode. This allows you to use the mouse in the Viewer as if it was the mouse on the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Press to exit full screen mode and return to the desktop window. Adjusting the Viewer Resolution If Auto Scale is enabled, the display automatically adjusts when the Viewer window size changes during a session. When you access a channel using sharing, the display adjusts to match the input - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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(-) buttons are designed for fine-tuning adjustments. For more information on manual video adjustment, please see Figure 4-7 Adjusting Color Depth NOTE: The which the digital image can be compressed. The Remote Console Switches support the Dambrackas Video Compression (DVC) algorithm, which enables - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Adjust Dialog Box NOTE: If you use the on-board web interface to launch the Viewer, the Manual Video Adjust dialog box will appear as shown above. If you use the RCS software to launch the Viewer, there will also be a Help button - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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pixel discoloration: 1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears. 2 Choose contrast or brightness. constant video refresh, high network usage, and a flickering video. Dell recommends that the noise threshold be set to the highest level that - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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allows you to select between five different mouse cursor options, set up mouse scaling, and resynchronize your mouse should it no longer track properly. Dell recommends turning off the local cursor by setting the Local Cursor option to None. This will leave only one cursor on the screen, the remote - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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To minimize mouse trailing, you may need to reduce the Noise Threshold in the Manual Video Adjust dialog box. To reduce the Noise Threshold: 1 From the Viewer menu, select Tools - Manual Video Adjust. The Manual Video Adjust dialog box appears. 2 Click the Noise Adjust Threshold icon for the feature - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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. The RCS software factory default has DirectDraw disabled. If the video driver on the client system supports DirectDraw and the additional performance is desired, follow the instructions below to enable DirectDraw. To enable or disable DirectDraw: 1 In the Explorer window, select Tools - Options - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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will be skipped and a red "X" will be displayed in the indicator light below the frame. The RCS software can scan connected servers on multiple Remote Console Switches. 64 Using the Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the RCS Software Figure 4-10. RCS Software- Scanning Servers To access the Scan mode in the RCS software: 1 In the Explorer, select the Remote Console Switches, Servers, Sites, or Folders tab. 2 Select two or more servers in the Unit Selector pane by pressing the key. -or- Press the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Console Switch was not available), or because of some other reason. When the mouse pointer is placed on the red X a tool tip appears and indicates the reason - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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NOTE: The Enable menu item state can be toggled from checked (enabled) to unchecked (disabled) each time it is selected. NOTE: If a server is being accessed by a user, the Enable menu will be disabled for that server thumbnail. To pause or restart a scan sequence: From the Thumbnail Viewer, select - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-11. Viewer Macro Menu Expanded - Windows Option Figure 4-12. Viewer Macro Menu Expanded - Sun Option 68 Using the Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table 4-3. Viewer Macro Menu Expanded - Linux Option Session Options - General Tab The General tab in the Session Options dialog box allows you to control the Keyboard Passthrough option in non-full screen mode, the Menu Activation Keystroke, and the Background Refresh selection. The Keyboard Pass- - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Figure 4-13. Session Options - General Tab The Menu Activation Keystroke list (None, Pause, and F1-F12) allows you to select a keystroke that activates the toolbar. The Background Refresh check box allows you to specify whether background refreshing occurs. When this option is selected the Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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by Admin and other users with Appliance Administrator or User Administrator rights. The first user with a KVM session with a target device is called the primary user. If another (secondary) user attempts to start a KVM session with the same target device, options for the secondary user depend on the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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and mouse control. To configure a switch to share KVM sessions, complete the following steps: 1 Click the Appliances button in the Explorer. 2 Complete one of the following steps: • Double-click on a Remote Console Switch in the Unit list. • Select a Remote Console Switch from the Unit list, then - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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is not configured to allow digital share mode sessions or it is not a Remote Console Switch. Exclusive Mode If session sharing and exclusive connections are enabled, you can create an exclusive KVM session. When operating a session in exclusive mode, you cannot receive any share requests from - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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users access level. To enable exclusive KVM sessions on a switch, complete the following steps: 1 Click the Appliances button in the Explorer. 2 Complete one of the following steps: • Double-click on a Remote Console Switch in the Unit list. • Select a Remote Console Switch from the Unit list, then - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the target device. To enable stealth KVM sessions on a switch, complete the following steps: 1 Click the Appliances button in the Explorer. 2 Complete one of the following steps: • Double-click on a Remote Console Switch in the Unit list. • Select a Remote Console Switch from the Unit list, then - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Local User No Remote User Remote Administrator No Remote User Remote Console Switch No Administrator Remote Console Switch Local User Yes Administrator Remote Console Switch Remote Console Switch Yes Administrator Administrator Remote Administrator Local User No Remote Administrator - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Current User Remote Administrator Local User Local User Preempted by Preemption can be rejected Remote Console Switch No Administrator Remote Administrator Yes Remote Console Switch Yes Administrator Preemption of a Remote User by a Remote Administrator If a remote administrator attempts to - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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indicates that the target device is already involved in a KVM session. If the switch has connection sharing enabled, you are given the option to Viewer of the target device session opens. Virtual Media With virtual media support, a USB media device can be connected directly to the appliance USB - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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USB2 SIP, Dell USB2+CAC SIP, Avocent MPUIQ-VMC, DSAVIQ-PS2M, or DSAVIQ-USB2 module must be used to connect that server to the KVM. • A virtual media session cannot be opened to a server that is connected to a passive expansion module. • The target device must support the types of USB2-compatible - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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You can set an option in the Virtual Media window (Reserved) that lets only User A access the associated target device with a KVM session. If User B has access to that KVM session (the Reserved option is not enabled), User B could control the media that is being used in the virtual media session. In - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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consists of three main areas: the Floppy Drive section, the CD/DVD section, and the Status section. If the virtual media session is locked to a KVM session, there will be a locked icon at the top right of the virtual media client screen. Mapping Virtual Media Drives To map a virtual media drives - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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are Locked, Mapped drive access, and Encryption level. • Locked - A virtual media session that is associated with a specified KVM session. If the KVM session is closed, the virtual media session will end. (For example, if the KVM session is preempted, closed by a user, or 82 Using the Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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reserved to allow only a specified user name or administrator to access or close a session. If you want to continue a virtual media session after the KVM session is closed, you can reserve the virtual media session. If the virtual media session is reserved, it will remain active when the associated - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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you attempt to disconnect an active KVM session that has an associated locked virtual media session, a confirmation message indicates that any virtual media mappings will be lost. Virtual Media and USB2 Constraints The virtual media feature of the Remote Console Switch enables you to connect to the - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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support booting from an external USB 2.0 device: • Windows Server 2003 • Windows XP • Windows 2000 Server with Service Pack 4 (SP4) or later To determine if your computer can be booted from virtual media, complete the following steps: 1 Connect a USB CD/DVD-ROM drive to the Remote Console Switch - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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• Insert a USB 1.1 Hub between the USB2 cable and the target device and try booting again. • Contact the manufacturer of the target device for information on availability or plans of a BIOS revision that will support booting from a composite USB 2.0 device. 86 Using the Viewer - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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, ensure that you have the latest version of the RCS software available from Dell support website at dell.com/support. To update the RCS software: 1 Download the update file from the Dell support website dell.com/support. 2 Double-click on the installer. The installer will check to see if a previous - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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88 Appendix A: Updating RCS Software - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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B Appendix B: Keyboard and Mouse Table B.1: Divider Pane Keyboard and Mouse Shortcuts Operation Description F6 Navigates between the split-screens and gives focus to the last element that had focus. F8 Gives focus to the divider. Left or Up Arrow Moves the divider left if the divider has - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.2: Tree View Control Keyboard and Mouse Shortcuts Operation Enter Home End Description Alternately collapses/expands the node that has focus. Only applies to nodes that have children. Does nothing if the node does not have children. Deselects the existing selection and selects the root - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Table B.3: Keyboard and Mouse Operations for the Unit List Operation Shift + Mouse Click Ctrl + Mouse Click Mouse doubleclick Description Deselects any existing selection and selects the range of rows between the current focus point and the row the mouse pointer is over when the mouse is clicked. - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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92 Appendix B: Keyboard and Mouse - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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C Appendix C: TCP Ports The following table lists the functions performed by the Remote Console Switch and which ports are used. Table C-1. Ports Used Port Function TCP 80/443 Default HTTP/HTTPS. TCP 2068 Video Viewer video, keyboard, mouse, user authentication, - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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94 Appendix C: TCP Ports - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. 2 Check our web site at dell.com/support to search the knowledge base or use the on-line service request. 3 Call the Dell Technical Support location nearest you. Appendix D: Technical - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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96 Appendix D: Technical Support - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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a server, 34 supported by the Remote Console Switch Software, 8 C Connect Video task button using the Viewer, 49-50 Connection sharing, 71 Connections See Sessions, 4 E Environment Variables, 87 Exclusive Mode, 73 Exclusive mode (Video Viewer) starting a KVM - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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, 38 M Macros, 67 Manage Remote Console Switch task button logging into a Remote Console Switch, 25 Microsoft Windows uninstalling on, 10 device in stealth mode, 75 To preempt the current user, 77 To share a KVM session, 72 To start the RCS software on Microsoft Windows operating systems, 10 To - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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Software, 65 using the Viewer, 64 Screen capturing, 70 Search button, 26, 51 Secure Socket Layer. See SSL Server using the Remote Console Switch Software accessing, 49 using the Viewer interacting with, 51 scanning, 63 Sessions closing a virtual media session, 84 configuring sharing, 72 preempting - Dell PowerEdge 2160AS | Dell 1082DS/2162DS/4322DS Remote Console
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devices name displays, 4 naming, 4 TCP ports, 93 Technical support, 95 Terminal applications, 12 Thumbnail Viewer navigating, 66 overview, 49 scanning servers, 63 viewing status indicators, 65 Tiered switch using the Remote Console Switch Software configuring, 22 Time Between Servers, 64, 66 Toolbar
Dell™ Remote Console Switch
Software User’s Guide
Notes, Cautions, and Warnings
NOTE:
A NOTE indicates important information that helps you make better
use of your computer.
CAUTION:
A CAUTION indicates potential damage to hardware
or loss
of data if instructions are not followed.
WARNING
: A WARNING indicates a potential for property damage,
personal injury or death.
___________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
1082DS/2162DS/4322DS Remote Console Switch