Dell PowerEdge R210 II Owner's Manual

Dell PowerEdge R210 II Manual

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  • Dell PowerEdge R210 II | Owner's Manual - Page 1
    Dell PowerEdge R210 II Systems Owner's Manual Regulatory Model E10S Series Regulatory Type E10S002
  • Dell PowerEdge R210 II | Owner's Manual - Page 2
    indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell Inc. Microsoft®, Windows®, Windows Server
  • Dell PowerEdge R210 II | Owner's Manual - Page 3
    Codes 16 Diagnostic Lights 17 System Messages 19 Warning Messages 22 Diagnostics Messages 22 Alert Messages 22 Other Information You May Need 23 2 Using the System Setup Program and Boot Manager 25 Choosing the System Boot Mode 25 Entering the System Setup Program 26 Responding to Error
  • Dell PowerEdge R210 II | Owner's Manual - Page 4
    27 Memory Settings Screen 29 Processor Settings Screen 29 SATA Settings Screen 30 Boot Settings Screen 31 Integrated Devices Screen 31 PCI IRQ Assignments Screen 32 Serial Communication Screen 33 Power Management Screen 34 System Security Screen 35 Exit Screen 37 Entering the Boot Manager
  • Dell PowerEdge R210 II | Owner's Manual - Page 5
    Inch Hard Drive Into a Hard-Drive Carrier 60 Expansion Card 61 Expansion Card Installation Guidelines 61 Removing an Expansion Card 61 Installing an Expansion Card 62 Expansion-Card Riser 63 Removing an Expansion-Card Riser 63 Installing an Expansion-Card Riser 65 Internal USB Memory Key
  • Dell PowerEdge R210 II | Owner's Manual - Page 6
    82 Installing a VFlash Media Card 82 Removing a VFlash Media Card 82 Processor 82 Removing a Processor 82 Installing a Processor 86 Power Supply 87 Removing the Power Supply 87 Installing the Power Supply 89 System Battery 89 Replacing the System Battery 89 Control Panel Assembly 91
  • Dell PowerEdge R210 II | Owner's Manual - Page 7
    Damaged System 101 Troubleshooting the System Battery 102 Troubleshooting Power Supply 103 Troubleshooting System Cooling Problems 103 Troubleshooting a Fan 103 Troubleshooting System Memory 104 Troubleshooting an Internal USB Key 106 Troubleshooting an Optical Drive 107 Contents 7
  • Dell PowerEdge R210 II | Owner's Manual - Page 8
    Troubleshooting a Hard Drive 108 Troubleshooting an Expansion Card 109 Troubleshooting the Processor 110 5 Running the System Diagnostics 111 Using Online Diagnostics 111 Embedded System Diagnostics Features 111 When to Use the Embedded System Diagnostics . . . 112 Running the Embedded System
  • Dell PowerEdge R210 II | Owner's Manual - Page 9
    Index 121 Contents 9
  • Dell PowerEdge R210 II | Owner's Manual - Page 10
    10 Contents
  • Dell PowerEdge R210 II | Owner's Manual - Page 11
    Unified Server Configurator documentation at support.dell.com/manuals. Enters the Boot Manager, depending on the system's boot configuration. See "Using the System Setup Program and Boot Manager" on page 25. Starts PXE boot. Enters the Baseboard Management Controller (BMC
  • Dell PowerEdge R210 II | Owner's Manual - Page 12
    a graceful shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the
  • Dell PowerEdge R210 II | Owner's Manual - Page 13
    a monitor to the system. Lights up when the hard drive is in use. The four diagnostic indicator lights display error codes during system startup. See "Diagnostic Lights" on page 17. Lights blue during normal system operation. Lights amber when the system needs attention due to a problem. The system
  • Dell PowerEdge R210 II | Owner's Manual - Page 14
    ) 2 VFlash media slot (optional) 3 PCIe expansion card slot 4 Serial connector 5 Video connector 6 eSATA 7 USB connectors (2) 8 Ethernet connectors (2) Description Dedicated management port for the optional iDRAC6 Enterprise card. Connects an external SD memory card for the optional
  • Dell PowerEdge R210 II | Owner's Manual - Page 15
    connector 12 Power supply 13 Retention clip Description Lights blue during normal system operation. Lights amber when the system needs attention due to a problem. The system identification buttons on the front and back panels can be used to locate a particular system within a rack. When one
  • Dell PowerEdge R210 II | Owner's Manual - Page 16
    2 activity indicator Indicator Indicator Code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network link at 1000 Mbps. Link indicator is amber The NIC is connected to a valid network link at 10/100 Mbps
  • Dell PowerEdge R210 II | Owner's Manual - Page 17
    Diagnostic Indicator Codes Code Causes Corrective Action The system is in a normal Plug the system into a working off condition or a possible electrical outlet and press the pre-BIOS failure has power button. occurred. The diagnostic lights are not lit after the system successfully boots
  • Dell PowerEdge R210 II | Owner's Manual - Page 18
    connected. See "Hard Drives" on page 56 for information on the drives installed in your system. See "Troubleshooting a USB Device" on page 98. See "Troubleshooting System Memory" on page 104. See "Getting Help" on page 119. Memory configuration See "Troubleshooting System error. Memory" on page
  • Dell PowerEdge R210 II | Owner's Manual - Page 19
    and re-enter the BIOS settings. See "Using the System Setup Program and Boot Manager" on page 25. Invalid configuration information please run SETUP program. An invalid system configuration caused a system halt. Run the System Setup program and review the current settings. See "Using the System
  • Dell PowerEdge R210 II | Owner's Manual - Page 20
    expansion card. Reboot to take the system out of manufacturing mode. Ensure that the memory modules are installed in a valid configuration. See "General Memory Module Installation Guidelines" on page 69. Use a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting a USB
  • Dell PowerEdge R210 II | Owner's Manual - Page 21
    if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory" on page 104. Check the Time and Date settings. See "Using the System Setup Program and Boot Manager" on page 25. If the problem persists, replace the system battery. See
  • Dell PowerEdge R210 II | Owner's Manual - Page 22
    for processor n. Micro code update failed. Update the BIOS firmware. See "Getting Help" on page 119. NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com/manuals. Warning Messages A warning message alerts you to a possible problem and
  • Dell PowerEdge R210 II | Owner's Manual - Page 23
    and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system. NOTE: Always check for updates on support.dell.com/manuals and read the updates first because
  • Dell PowerEdge R210 II | Owner's Manual - Page 24
    24 About Your System
  • Dell PowerEdge R210 II | Owner's Manual - Page 25
    configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage system security Choosing the System Boot Mode The System Setup program also enables you to specify the boot mode for installing your operating system: • BIOS boot mode (the default
  • Dell PowerEdge R210 II | Owner's Manual - Page 26
    is booting, make a note of the message. See "System Messages" on page 19 for an explanation of the message and suggestions for correcting errors. NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start your system. Using the System Setup
  • Dell PowerEdge R210 II | Owner's Manual - Page 27
    : The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option System Time System Date Memory Settings Description Sets the time on the system
  • Dell PowerEdge R210 II | Owner's Manual - Page 28
    Screen" on page 33. Enables you to manage power usage of the processor, fans, and memory modules with preconfigured or customized settings. See "Power Management Screen" on page 34. Displays a screen to configure the system password and setup password features. For more information, see "System
  • Dell PowerEdge R210 II | Owner's Manual - Page 29
    memory tests are run at system boot. Options are Enabled and Disabled. Processor Settings Screen Option 64-bit Core Speed Bus Speed Description Specifies if the processor supports 64-bit extensions. Displays the processor clock speed. Displays the processor bus speed. Using the System Setup
  • Dell PowerEdge R210 II | Owner's Manual - Page 30
    . When set to Enabled, the processor can operate in all available power states. SATA Settings Screen Option Embedded SATA (AHCI default) Port A (Auto default) Port B (Off default) Description Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. Auto enables BIOS support for the
  • Dell PowerEdge R210 II | Owner's Manual - Page 31
    system supports Unified Extensible Firmware Interface (UEFI), you can set this option to UEFI. Setting this field to BIOS allows compatibility with non-UEFI operating systems. NOTE: Setting this field to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation
  • Dell PowerEdge R210 II | Owner's Manual - Page 32
    only with operating systems that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. Enables or disables BIOS support for the integrated video controller. NOTE: This field can be disabled only if an add-in video card is present. If this field
  • Dell PowerEdge R210 II | Owner's Manual - Page 33
    To use console redirection by SOL, configure the same port address for console redirection and the Sets the remote console terminal type, either VT100/VT220 or ANSI. Enables or disables BIOS console redirection when the operating system is loaded. Using the System Setup Program and Boot
  • Dell PowerEdge R210 II | Owner's Manual - Page 34
    . For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance. In this setting, all processor performance information is passed from the
  • Dell PowerEdge R210 II | Owner's Manual - Page 35
    system reports the TPM to the operating system and bypasses pre-boot measurements. When set to Disabled, the TPM is disabled.When set to Deactivated, the TPM is deactivated. When set to Activate, the TPM is enabled to default settings. When set to Deactivate, the TPM is disabled. The No Change state
  • Dell PowerEdge R210 II | Owner's Manual - Page 36
    (Not Enabled default) Password Status (Unlocked default) Set Setup Password Set System Password Power Button (Enabled default) AC Power Recovery (Last default) AC Power Recovery Delay (Immediate default) Description Restricts access to the System Setup program by using a setup password. NOTE
  • Dell PowerEdge R210 II | Owner's Manual - Page 37
    example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the Boot Manager. The Boot Manager enables you
  • Dell PowerEdge R210 II | Owner's Manual - Page 38
    press Enter. Enables you to add, delete, enable, or disable boot options; change boot order; or execute a one-time boot option. Enables you to access the System Setup program, System Services (Dell Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. 38 Using the System
  • Dell PowerEdge R210 II | Owner's Manual - Page 39
    Boot Mode: BIOS Option Description Set Boot Order Sets the order of the boot option list. Set Legacy Floppy Drive Order Sets the floppy drive boot priority. Set Legacy Hard Disk Drive Order Sets the hard-drive boot priority. Set Legacy CD-ROM Drive Order Sets the CD-ROM boot priority. Set
  • Dell PowerEdge R210 II | Owner's Manual - Page 40
    . If Locked, you cannot change the system password. Disabling the password jumper on the system board sets System Password to Disabled, and you cannot change or enter a new system password. When a system type, placeholders appear in the field. 40 Using the System Setup Program and Boot Manager
  • Dell PowerEdge R210 II | Owner's Manual - Page 41
    Setup setup password (see "Using the Setup Password" on page 42), the system accepts your setup error message that the system has error message continues to be displayed until the correct password is entered. NOTE: You can use the Password Status option in conjunction with the System Password and Setup
  • Dell PowerEdge R210 II | Owner's Manual - Page 42
    clear the existing setup password. 3 The setting changes to Not Enabled. 4 If you want to assign a new setup password, perform the steps in "Assigning a Setup Password" on page 42. Using the Setup Password Assigning a Setup Password You can assign a setup password only when the Setup Password is Not
  • Dell PowerEdge R210 II | Owner's Manual - Page 43
    Certain platform configurations may not support the full set of features provided by Dell USC. The following features of Dell USC are supported on systems with Baseboard Management Controller (BMC): • Installing an operating system • Running diagnostics to validate the memory, I/O devices, processor
  • Dell PowerEdge R210 II | Owner's Manual - Page 44
    firmware updates • Configuring hardware and firmware For more information about setting up Dell USC, configuring hardware and firmware, and deploying the operating system, see the Unified Server Configurator documentation at support.dell.com/manuals. Baseboard Management Controller Configuration
  • Dell PowerEdge R210 II | Owner's Manual - Page 45
    to view and set parameters for the iDRAC6 and for the managed server. The iDRAC6 Configuration Utility provides the following features: • Enables fault logging and SNMP alerting • Provides access to system event log and sensor status • Allows control of system functions including power on and off
  • Dell PowerEdge R210 II | Owner's Manual - Page 46
    46 Using the System Setup Program and Boot Manager
  • Dell PowerEdge R210 II | Owner's Manual - Page 47
    3 Installing System Components Recommended Tools • Key to the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap Installing System Components 47
  • Dell PowerEdge R210 II | Owner's Manual - Page 48
    the safety instructions that came with the product. Figure 3-1. Inside the System 4 3 2 1 5 6 7 10 1 control panel board 3 power supply 5 heat sink/processor 7 expansion card 9 system cooling fans (3) 8 9 2 hard drives (2) 4 cooling shroud 6 expansion-card riser 8 chassis intrusion switch
  • Dell PowerEdge R210 II | Owner's Manual - Page 49
    the Front Bezel 2 1 4 1 release latch 3 hinge tab 3 2 keylock 4 front bezel Installing the Front Bezel 1 Hook the right end of the bezel onto the chassis. 2 Fit the free end of the bezel onto the system. 3 Secure the bezel with the keylock. See Figure 3-2. Installing System Components 49
  • Dell PowerEdge R210 II | Owner's Manual - Page 50
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 51
    the back of the system, so that the pins on the inner edge of the cover are aligned with the chassis hooks. See Figure 3-3. 2 Slide the cover toward the front of the chassis till it locks in position. 3 Rotate the latch release lock in a clockwise direction to secure the cover. Installing System
  • Dell PowerEdge R210 II | Owner's Manual - Page 52
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 53
    Figure 3-4. Removing and Installing the Optical Drive 1 2 3 4 5 1 data cable 3 optical drive 5 release latch 2 power cable 4 metal standoffs with notches (2) Installing System Components 53
  • Dell PowerEdge R210 II | Owner's Manual - Page 54
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 55
    page 50. 3 If installed, remove the front bezel. See "Removing the Front Bezel" on page 49. 4 Pull the filler panel away from the chassis. Figure 3-5. Removing and Installing a Filler Panel 1 1 filler panel Installing a Filler Panel 1 Slide the filler panel into the bay until it clicks into place
  • Dell PowerEdge R210 II | Owner's Manual - Page 56
    the power/data cable from the hard drive. 4 To remove HDD1, remove the optical drive (if present) mounted above the hard-drive carrier. See "Removing an Optical Drive" on page 52. 5 Lift the release pin and slide the hard-drive carrier away from the chassis. See Figure 3-6. 6 Lift the hard-drive
  • Dell PowerEdge R210 II | Owner's Manual - Page 57
    a 3.5-Inch Hard Drive 1 2 3 4 6 5 1 hard-drive carrier 3 hard drive 5 power cable 2 release pin 4 data cable 6 chassis tabs (4) NOTE: If you are not replacing the hard drive, remove the drive from the hard-drive carrier (see "Removing a 3.5-Inch Hard Drive From a Hard-Drive Carrier" on
  • Dell PowerEdge R210 II | Owner's Manual - Page 58
    system board. See Figure 6-1. • If connecting to a SAS RAID controller card (SAS or SATA hard drives), connect the data cable to the connector on the card edge. For information on installing a SAS controller card, see "Installing an Expansion Card" on page 62. 7 Close the system. See "Closing the
  • Dell PowerEdge R210 II | Owner's Manual - Page 59
    and ensure that the hard drive's controller is enabled. See "Entering the System Setup Program" on page 26. 10 Exit the System Setup program and reboot the system. See the documentation that came with the hard drive for instructions on installing any software required for drive operation. 11 Close
  • Dell PowerEdge R210 II | Owner's Manual - Page 60
    the hard drives ordered from Dell. Installing a 3.5-Inch Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier. See Figure 3-7. 2 Align the holes on the hard drives with the set of holes on the hard-drive carrier. 3 Attach the screws to secure the hard drive to
  • Dell PowerEdge R210 II | Owner's Manual - Page 61
    on an expansion-card riser. • The expansion-card slot supports full-height and half-length cards. • The expansion-card slot is not hot-swappable. Removing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
  • Dell PowerEdge R210 II | Owner's Manual - Page 62
    , or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Unpack the expansion card and prepare it for installation. For
  • Dell PowerEdge R210 II | Owner's Manual - Page 63
    any attached peripherals Expansion-Card Riser The system's expansion-card riser supports an x16 link Generation 2 PCIe expansion card. Removing an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
  • Dell PowerEdge R210 II | Owner's Manual - Page 64
    the expansion-card riser, press the release tab and lift the expansion-card riser from the chassis. See Figure 3-9. Figure 3-9. Removing and Installing an Expansion-Card Riser 2 1 3 4 1 release tab 3 expansion-card slot 5 expansion-card riser connector 5 2 expansion-card riser 4 riser guide posts
  • Dell PowerEdge R210 II | Owner's Manual - Page 65
    as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Align the expansion-card riser with the riser guide posts on the system board
  • Dell PowerEdge R210 II | Owner's Manual - Page 66
    the maximum allowable dimensions of the USB key the USB connector on the control panel board. See Figure 3-20. 4 Insert the USB memory key into the USB USB Memory Key 1 2 1 USB memory key connector 2 USB memory key Cooling Shroud The cooling shroud covers the processor, heat sink, and memory
  • Dell PowerEdge R210 II | Owner's Manual - Page 67
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 68
    Figure 3-11. Removing and Installing the Cooling Shroud 1 2 3 1 touch points (2) 3 guide slots (2) 4 2 cooling shroud 4 guide screws (2) 68 Installing System Components
  • Dell PowerEdge R210 II | Owner's Manual - Page 69
    the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Position the cooling shroud by aligning the guide slots with the guide screws on the system
  • Dell PowerEdge R210 II | Owner's Manual - Page 70
    both single channel and dual channel modes. A minimal single-channel configuration of one 1 GB memory module per processor is also supported in this mode. Table 3-1 shows sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical
  • Dell PowerEdge R210 II | Owner's Manual - Page 71
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 72
    " on page 69. 11 Close the system. See "Closing the System" on page 51. 12 Start up the system, press to enter the System Setup program, and check the System Memory setting on the main System Setup screen. 72 Installing System Components
  • Dell PowerEdge R210 II | Owner's Manual - Page 73
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 74
    Your system contains three single-motor fans and provides cooling for the processor, expansion card, and memory modules. NOTE: Hot-swap removal or installation of the fans is not supported. NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system's management
  • Dell PowerEdge R210 II | Owner's Manual - Page 75
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 76
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 77
    Figure 3-14. Removing and Installing an iDRAC6 Express Card 1 2 3 4 1 iDRAC6 Express card 3 tab 2 plastic standoff tab 4 clip 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 62. 8 Close the system. See "Closing the System" on page 51. 9 Reconnect the
  • Dell PowerEdge R210 II | Owner's Manual - Page 78
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 79
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 80
    an iDRAC6 Enterprise Card 2 3 1 4 6 5 1 iDRAC6 Enterprise card 3 VFlash SD card 5 retention standoff tabs (2) 2 VFlash media slot 4 retention standoff posts (2) 6 iDRAC6 Enterprise card connector 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 62
  • Dell PowerEdge R210 II | Owner's Manual - Page 81
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 82
    the card from the card slot. Processor Removing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
  • Dell PowerEdge R210 II | Owner's Manual - Page 83
    powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor sink off of the processor and set the heat sink aside with thermal grease side facing up. CAUTION: The processor is held in its
  • Dell PowerEdge R210 II | Owner's Manual - Page 84
    1 2 1 heat-sink retention screws (4) 2 heat sink 11 Rotate the processor shield upward and out of the way. See Figure 3-17. 12 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. CAUTION: Be careful not to bend any of the
  • Dell PowerEdge R210 II | Owner's Manual - Page 85
    Figure 3-17. Removing and Installing a Processor 1 6 1 processor 3 socket key 5 processor shield 2 3 4 5 2 notch in processor 4 ZIF socket 6 socket-release lever Installing System Components 85
  • Dell PowerEdge R210 II | Owner's Manual - Page 86
    the product. 1 If you are upgrading your processor, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system. 2 Unpack the processor if it has not been used
  • Dell PowerEdge R210 II | Owner's Manual - Page 87
    new system configuration. See "Entering the System Setup Program" on page 26. 15 Run the system diagnostics to verify that the new processor operates correctly. See "Running the Embedded System Diagnostics" on page 112 for information about running the diagnostics. Power Supply Your system supports
  • Dell PowerEdge R210 II | Owner's Manual - Page 88
    supply to the chassis. 6 Slide and lift the power supply to remove it from the chassis. See Figure 3-18. Figure 3-18. Removing and Installing the Power Supply 2 1 6 1 screw 3 24-pin power cable 5 optical drive cable 3 4 5 2 power supply 4 4-pin power cable 6 SATA power cables (2) 88 Installing
  • Dell PowerEdge R210 II | Owner's Manual - Page 89
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 90
    1 system battery 2 metal tab 3 Locate the battery socket. See Figure 6-1. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery. 4 To remove the battery, push the metal tab away from the battery until the battery pops out
  • Dell PowerEdge R210 II | Owner's Manual - Page 91
    . See "Opening the System" on page 50. 4 Remove hard drive 0. See "Removing a 3.5-Inch Hard Drive" on page 56. 5 Remove the internal USB key (if present). See "Internal USB Memory Key" on page 65. 6 Disconnect the control panel cable at back of the control panel board: CAUTION: Do not pull on the
  • Dell PowerEdge R210 II | Owner's Manual - Page 92
    Figure 3-20. Removing and Installing the Control Panel 1 6 2 3 4 5 1 control panel cable 3 USB connectors (4) 5 LED display module 2 USB connector cable 4 screws (4) 6 control panel board 92 Installing System Components
  • Dell PowerEdge R210 II | Owner's Manual - Page 93
    service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Align the screw holes on the control panel board with the holes on the chassis. 2 Replace the screws on the control
  • Dell PowerEdge R210 II | Owner's Manual - Page 94
    . 10 Remove the ten screws securing the system board to the chassis and then slide the system board assembly toward the front end of the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 11 Grasp the system board assembly by its
  • Dell PowerEdge R210 II | Owner's Manual - Page 95
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 96
    the system board): • SATA interface cable, if applicable • Control panel interface cable • Optical drive power cable • Control panel USB interface cable • System board power cables 10 Install the expansion card, if any. See "Installing an Expansion Card" on page 62. 11 If applicable, reinstall the
  • Dell PowerEdge R210 II | Owner's Manual - Page 97
    telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If your system halts during startup prior to video output, especially
  • Dell PowerEdge R210 II | Owner's Manual - Page 98
    your keyboard is not functioning, you can also use remote access. If the system is not accessible, see "Disabling a Forgotten Password" on page 118 for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings. 98 Troubleshooting Your System
  • Dell PowerEdge R210 II | Owner's Manual - Page 99
    "NIC Indicator Codes" on page 16. • If the link indicator does not light, check all cable connections. • If the activity indicator does not light, the network driver files might be damaged or missing. Remove and reinstall the drivers if applicable. See the NIC's documentation. Troubleshooting Your
  • Dell PowerEdge R210 II | Owner's Manual - Page 100
    . 2 Open the system. See "Opening the System" on page 50. 3 Remove the following components from the system. See "Installing System Components" on page 47. • Hard drives • USB memory key • NIC hardware key • VFlash media • Expansion card and expansion-card riser 100 Troubleshooting Your System
  • Dell PowerEdge R210 II | Owner's Manual - Page 101
    the safety instructions that came with the product. 1 Open the system. See "Opening the System" on page 50. 2 Ensure that the following components are properly installed: • Expansion card and expansion-card riser • Power supply • Fans • Processor and heat sink • Memory modules Troubleshooting Your
  • Dell PowerEdge R210 II | Owner's Manual - Page 102
    • Hard-drive carriers • Cooling shroud 3 Ensure that all cables are properly connected. 4 Close the system. See "Closing the System" on page 51. 5 Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 111. If the tests fail, see "Getting Help" on page 119
  • Dell PowerEdge R210 II | Owner's Manual - Page 103
    service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Ensure that none of the following conditions exist: • System cover, cooling shroud, drive blank, memory-module
  • Dell PowerEdge R210 II | Owner's Manual - Page 104
    service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: Invalid memory configurations can cause your system to halt at startup without video output. See General Memory
  • Dell PowerEdge R210 II | Owner's Manual - Page 105
    setting. See "Memory Settings Screen" on page 29. If the problem is not resolved, proceed with the next step. 12 Turn off the system and attached peripherals, and disconnect the system from the power source. 13 Open the system. See "Opening the System" on page 50. 14 If a diagnostic test or error
  • Dell PowerEdge R210 II | Owner's Manual - Page 106
    directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Enter the System Setup program and ensure that the USB key port is enabled. See
  • Dell PowerEdge R210 II | Owner's Manual - Page 107
    telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Try using a different CD or DVD. 2 Enter the System Setup program and ensure that the drive's controller
  • Dell PowerEdge R210 II | Owner's Manual - Page 108
    the hard drive. 1 Run the appropriate online diagnostics test. See "Running the System Diagnostics" on page 111. Depending on the results of the diagnostics test, proceed as needed through the following steps. 2 If your system has a RAID controller card and your hard drives are configured in a RAID
  • Dell PowerEdge R210 II | Owner's Manual - Page 109
    servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card. 1 Run the appropriate online diagnostic
  • Dell PowerEdge R210 II | Owner's Manual - Page 110
    only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
  • Dell PowerEdge R210 II | Owner's Manual - Page 111
    To assess a system problem, first use the online diagnostics. Online Diagnostics is a suite of diagnostic programs, or test modules, that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more
  • Dell PowerEdge R210 II | Owner's Manual - Page 112
    the problem. Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error
  • Dell PowerEdge R210 II | Owner's Manual - Page 113
    . • Show Ending Timestamp-Time stamps the test log. • Test Iterations-Selects the number of times the test is run. • Log output file pathname-Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive. Viewing Information
  • Dell PowerEdge R210 II | Owner's Manual - Page 114
    • Configuration-Displays basic configuration information about the currently selected device. • Parameters-Displays parameters that you can set for the test. 114 Running the System Diagnostics
  • Dell PowerEdge R210 II | Owner's Manual - Page 115
    System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 2-4) The password feature is disabled (pins 4-6) NVRAM_CLR (default) The configuration settings are retained at system boot (pins 3-5) The configuration settings are cleared at
  • Dell PowerEdge R210 II | Owner's Manual - Page 116
    System Board Connectors Figure 6-1. System Board Connectors 1 2 3 4 16 15 14 13 5 6 7 8 12 11 10 9 116 Jumpers and Connectors
  • Dell PowerEdge R210 II | Owner's Manual - Page 117
    and Connectors Item Connector Description 1 3 Memory module slot 3 1 Memory module slot 1 (white release lever) 4 Memory module slot 4 2 Memory module slot 2 (white release lever) 2 CPU Processor 3 IO_RISER1 Expansion-card riser connector 4 iDRAC6 Enterprise iDRAC6 Enterprise
  • Dell PowerEdge R210 II | Owner's Manual - Page 118
    in detail in "Using the System Setup Program and Boot Manager" on page 25. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions that came with the system
  • Dell PowerEdge R210 II | Owner's Manual - Page 119
    provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com. 2 Click your country/region at
  • Dell PowerEdge R210 II | Owner's Manual - Page 120
    120 Getting Help
  • Dell PowerEdge R210 II | Owner's Manual - Page 121
    cover closing, 51 opening, 50 D damaged systems troubleshooting, 101 Dell contacting, 119 diagnostics advanced testing options, 113 when to use, 112 DIMMs See memory modules (DIMMs). E error messages, 26 expansion card installing, 62 removing, 61 troubleshooting, 109 expansion slot, 61 Index 121
  • Dell PowerEdge R210 II | Owner's Manual - Page 122
    hard drives (cabled) removing, 56 heat sink, 84 I iDRAC Configuration Utility, 45 iDRAC6 Enterprise Card, 79 iDRAC6 Express Card, 76 indicators back-panel, 14 NIC, 16 installing control panel assembly, 93 cooling shroud, 69 expansion card, 62 K keyboards troubleshooting, 98 M memory troubleshooting
  • Dell PowerEdge R210 II | Owner's Manual - Page 123
    , 87 replacing, 89 troubleshooting, 103 processor removing, 82, 86 See processor. troubleshooting, 110 upgrades, 82 R removing bezel, 49 control panel assembly, 91 cooling shroud, 67 cover, 50 expansion card, 61 hard drive (cabled), 56 memory modules, 73 power supply, 87 processor, 82, 86 system
  • Dell PowerEdge R210 II | Owner's Manual - Page 124
    , 35 system setup screens main, 27 T telephone numbers, 119 TPM security, 35 troubleshooting, 106 CD drive, 107 cooling fan, 103 damaged system, 101 expansion card, 109 external connections, 97 hard drive, 108 internal USB key, 106 keyboard, 98 memory, 104 NIC, 99 power supply, 103 processor, 110
  • Dell PowerEdge R210 II | Owner's Manual - Page 125
    W warning messages, 22 wet system troubleshooting, 100 Index 125
  • Dell PowerEdge R210 II | Owner's Manual - Page 126
    Index 126
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Dell PowerEdge
R210 II Systems
Owner’s Manual
Regulatory Model E10S Series
Regulatory Type E10S002