Dell PowerVault 122T SDLT 320 Dell PowerVault 122T SDLT 320 Autoloader User's
Dell PowerVault 122T SDLT 320 Manual
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- Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 1
Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Introduction Installing the Autoloader Operating the Autoloader Autoloader Administration Diagnostics and Troubleshooting Technical Specifications Contacting Dell Getting Help Regulatory Notes, Notices, and Cautions Throughout this guide problem - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 2
Back to Contents Page Autoloader Administration: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Configuring the Autoloader Updating Firmware Running the Autoloader System Test Retrieving Information About the Autoloader Configuring the Autoloader The Configuration menu options enable you to - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 3
unloaded, the autoloader stops loading cartridges until you manually load another cartridge autoloader to become inoperable. Using a Firmware Upgrade Tape This option performs a firmware code update on the tape drive using a firmware upgrade cartridge. Note that this technique upgrades the tape drive - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 4
cycled. Using SCSI To obtain the files and instructions necessary to update both drive and autoloader firmware via SCSI, go to support.dell.com for details. Running the Autoloader System Test The System Test option cycles the autoloader through the process of loading and unloading all cartridges - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 5
- to display each event in the log. 6. Press Cancel when finished. Product Revision This option displays the revision of the hardware that makes up the autoloader. NOTE: The tape drive and autoloader firmware are a single image, but the image may display as three firmware numbers on the front panel - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 6
Argentina (Buenos Aires) Department Name or Service Area, Website and E-Mail Address General Support General Support Website: www.dell.com.ar International Access Code: 00 Tech Support and Customer Care Country Code: 54 City Code: 11 Sales Tech Support Fax Customer Care Fax Aruba Australia - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 7
& Extended Service Sales General Support Sales, Customer Support, and Technical Support Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592 Tech Support website: support.dell.com.cn Tech Support E-mail: [email protected] Tech Support Fax Technical Support (Dimension - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 8
Business) General Support General Support General Support General Support Website: support.euro.dell.com International Access Code: 990 Country Code: 358 City Code: 9 E-mail: [email protected] E-mail Support (servers): [email protected] Technical Support Technical Support Fax Relational - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 9
Support Website: support.ap.dell.com International Access Code: 001 Country Code: 852 E-mail: [email protected] Technical Support (Dimension™ and Inspiron™) Technical Support (OptiPlex™, Latitude™, and Dell Precision™) Technical Support (PowerApp™, PowerEdge™, PowerConnect™, and PowerVault - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 10
OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Latin America Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service 24-Hour Automated Order - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 11
Technical Support International Access Code: 00 Country Code: 52 Sales Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) General Support General Support Website: support.euro.dell.com International Access Code: 00 E-mail (Technical Support): Country Code: 31 - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 12
Sales Fax Switchboard Southeast Asian and Pacific Countries Spain (Madrid) Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ 001-800-220-1006 671 16882 671 17514 - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 13
Support International Access Code: 001 Country Code: 66 Customer Service (Penang, Malaysia) Sales Trinidad/Tobago Turks and Caicos Islands General Support General Support U.K. (Bracknell) Website: support.euro.dell.com International Access Code: 00 Customer Care website: support.euro.dell - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 14
(Austin, Texas) International Access Code: 011 Country Code: 1 Home and Small Business Support Customer Service DellNet™ Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www.dellfinancialservices.com Financial Services (lease/loans) Financial Services (Dell - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 15
Back to Contents Page Diagnostics and Troubleshooting: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Troubleshooting Removing Lodged Cartridges Autoloader Error Codes Troubleshooting Installation Problems Problems encountered during the installation of the autoloader are usually caused by - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 16
SDLT CleaningTape cartridge (see "Cleaning the Tape Drive"). l Contact your service representative. Media Compatibility Media format invalid for drive type. l You attempted to load incompatible media into the tape drive. Ensure that your media and format are compatible with an SDLT 320 tape drive - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 17
cartridges, consider cleaning the tape drive (see "Cleaning the Tape Drive"). If a particular cartridge causes these symptoms repeatedly, that cartridge may be defective or invalid. l Look up the error code, try to resolve the failure, and power cycle (see "Autoloader Error Codes"). Removing Lodged - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 18
on the top line of the LCD screen. Unless otherwise noted in "Autoloader Error Codes," attempt to resolve the error by resetting or power cycling the autoloader and retrying the last operation. If the error persists, contact Dell. To view the error log, follow these steps: 1. From the Home screen - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 19
operation. Can be caused by manually opening the door or a cartridge support representative. Drive Bug-Checked. Power cycle the autoloader and attempt the operation again. If the error recurs, contact your technical support representative. Drive Communication Error. Power cycle the autoloader - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 20
express service code, go to support.dell.com and enter your service tag. Your express service code will be displayed. Please make a note of the express service code for use when calling technical support. For instructions on using the technical support service, see "Technical Support Service" and - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 21
address as your password. l Electronic Support Service [email protected] [email protected] (Asian/Pacific countries only) support.jp.dell.com (Japan only) support.euro.dell.com (Europe only) l Electronic Quote Service [email protected] [email protected] (Asian/Pacific countries only) sales_canada - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 22
support service, see "Before You Call" and then see the contact information for your region. Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations. Problems - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 23
, see your System Information Guide for important safety information. Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 24
a Dell PowerVault 122T SDLT 320 tape drive and eight tape slots. The autoloader occupies two SCSI target addresses, one for the tape drive and the other for the autoloader robotics. The autoloader uses up to eight Super DLTtape I data cartridges, providing a maximum formatted capacity of - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 25
(26 lb) Minimize sources of particulate contamination. Avoid areas near frequently used doors and walkways, stacks of supplies that collect dust, printers, and smoke-filled rooms. Humidity Clearance NOTICE: Excessive dust and debris can damage tapes and tape drives. 20-80% RH Back: Minimum of 15 - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 26
to unpack the autoloader. 2. Inspect the autoloader and padding out of the box autoloader in the future. Identifying Product Components Accessories 1 SCSI Cable 2 SCSI Terminator 3 Power Cable 4 Quick Start Guide 5 CD (Drivers damage to the autoloader. 2. Attach one end panel of the autoloader. 3. Attach - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 27
SDLT 320 Tape Drive driver. Therefore, Windows ServerT M 2003 will automatically install the autoloader driver, but the SDLT 320 drive must be installed manually with the directions following. NOTE: The device drivers supplied on the Dell PowerVault 122T SDLT 320 Autoloader User's Manual and Drivers - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 28
d:\Drivers\W2K\SDLT320\SDLT320 for Windows 2000 and d:\Drivers\W2003\SDLT320\SDLT320 for Windows Server 2003, replacing d: with the drive letter for the CD drive into which you inserted the Dell PowerVault 122T Autoloader User's Manual and Drivers CD, and click OK. 15. Click the SDLT 320 Tape Drive - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 29
The autoloader now appears in Device Manager under Medium Changers as a Dell PowerVault 122T Autoloader and is ready to use. Back to Contents Page - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 30
Back to Contents Page Introduction: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Overview The PowerVault 122T SDLT 320 autoloader is the first fully automated, rack mountable, 2U (3.34" height, 16.5" width), enterprise class SDLT tape storage system designed to provide unattended, near- - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 31
Back to Contents Page Operating the Autoloader: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Operator's Panel Overview Understanding the Menu Structure Using Cartridges Cleaning the Tape Drive Creating an Inventory of Cartridges Operator's Panel Overview The Operator's Panel consists of - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 32
there is tape drive or autoloader robotics activity. Illuminated when the tape drive needs to be cleaned. The LED turns off when cleaning is successfully completed (see "Cleaning the Tape Drive"). Regular, periodic cleaning of the SDLT 320 tape drive is not required. Illuminated if a media-elated - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 33
door opens, insert the desired data cartridge into the media door so that the write-protect switch is facing out from the autoloader and towards the right. NOTE: If you are using the Operator's Panel to clean the drive, import the cleaning cartridge only when the operator panel requests it. You - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 34
which is written on the media by the cartridge manufacturer, rendering the cartridge unusable. l Apply identification or bar code labels only to the recessed area on the front of the cartridge. Cleaning the Tape Drive Cleaning the tape drive with a cleaning cartridge can take as long as five minutes - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 35
"Exporting Cartridges" for instructions, then return to step 1 to clean the tape drive. 4. If the carousel is not full, the autoloader will select the first available slot and prompt you to insert a cleaning cartridge. 5. Insert the cleaning cartridge into the autoloader media door. 6. During the - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 36
Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide the instruction manual, may cause harmful interference to radio communications. Any changes or modifications made to this equipment may void the user's authority to operate this equipment. Operation of this equipment in a residential area - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 37
- Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 38
Back to Contents Page Technical Specifications: Dell™ PowerVault™ 122T SDLT 320 Autoloader User's Guide Physical Specifications Autoloader Specifications Autoloader Environmental Specifications Tape Drive Specifications Physical Specifications Characteristic Product Alone Packaged Height 8.4 cm - Dell PowerVault 122T SDLT 320 | Dell PowerVault 122T SDLT 320 Autoloader User's - Page 39
Characteristic Super DLTtape I formatted capacity Basic description Tape length Cartridge dimensions Shelf life Cartridge life SDLT CleaningTape cartridge life Super DLTtape I 160 GB (non-compressed) 320 GB (2:1 typical compression) Advanced Metal Particle 548.64 m (1800 ft) 10.414 x 10.414 x 2.54
Dellâ„¢ PowerVaultâ„¢ 122T SDLT 320 Autoloader User's Guide
Introduction
Installing the Autoloader
Operating the Autoloader
Autoloader Administration
Diagnostics and Troubleshooting
Technical Specifications
Contacting Dell
Getting Help
Regulatory
Notes, Notices, and Cautions
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, notices, and cautions,
and they are used as follows:
Information in this document is subject to change without notice.
(c) 2002-2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text:
Dell
, the
DELL
logo,
PowerVault
,
Dimension
,
Inspiron
,
OptiPlex
,
Latitude
,
Dell Precision
,
PowerApp
,
PowerEdge
,
PowerConnect
,
Axim
,
and
DellNet
are trademarks of Dell Inc.;
Microsoft
,
Windows
, and
Windows NT
are registered trademarks and
Windows Server
is a trademark of Microsoft
Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial Release: Jun 2002
Last revised: Feb 2004
NOTE:
A NOTE indicates important information that helps you make better use of your system.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, could result in death or serious bodily
injury.