Dell PowerVault NX3500 Administrator's Guide - Page 166
NFS Mount Path Does Not Exist
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NFS Mount Path Does Not Exist Description Cause Workaround Client tries to mount an unexisting mount path on a NAS container. This error usually occurs in one of the following scenarios: • When accessing a system which is being restored from backup or remote replication. The full directory structure is available only when the restore is complete. • When a client with an authorization to access a higher directory in the same path deletes or alters a directory which is being mounted by another client. • When multiple users are accessing the same data set, it is recommended to apply a strict permission scheme to avoid this scenario. 1 If the NAS system is being restored, communicate the current status to the customer and instruct him to wait for the restore process to complete. 2 In the other case, there are three options: a Restore the problematic path from a backup. b Manually create the missing directories to enable the mount. If the client is expecting to access existing data in this path he will receive errors. c Remove the export and communicate this to the client. 3 List all available exports on the NAS and identify the problematic export. It should have an indication that it is not accessible. 4 Delete the export or create the directory where the export points to. 166 Troubleshooting