Dell PowerVault Storage Area Network Dell DR Series System Administrator's Gui
Dell PowerVault Storage Area Network Manual
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- Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 1
Dell DR Series System Administrator Guide - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 2
how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2013 Dell Inc. Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault™, PowerConnect™, OpenManage™, EqualLogic - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 3
...9 Other Information You May Need...9 Source Code Availability...10 2 Understanding the DR Series System 11 About the DR Series System...12 Drive and Available Physical Capacities...12 Internal Drive Capacity...13 External Drive Capacity ...13 Data Storage Terminology and Concepts...13 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 4
Page and Options 63 System Configuration Page and Options...64 Understanding the System Configuration Page Options 66 Support Page and Options...66 Understanding the Support Page Options...67 4 Configuring the DR Series System Settings 71 Configuring Networking Settings...71 Networking Page and - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 5
Managing the DR Series System Password...75 Modifying the System Password...75 Resetting the Default System Password...75 Shutting Down the DR Series System...76 Rebooting the DR Series System...76 Configuring Compression Level Settings...76 Configuring Active Directory Settings...77 Configuring - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 6
DR Series System and the Capacity-Storage Savings-Throughput Panes 102 System Information Pane...102 Monitoring Replication Statistics Using the CLI 113 7 Using the DR Series System Support Options 115 Support Information Pane...115 Diagnostics Page and Options...115 Generating a Diagnostics Log - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 7
131 Setting Client-Side Optimization...131 Configuring an LSU...131 Installing a Dell OST Plug-In...132 Understanding the Dell OST Plug-In (Linux 132 Understanding the Dell OST Plug-In (Windows 133 Installing the OST Plug-In for Backup Exec on Windows 133 Installing the OST Plug-In for NetBackup - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 8
NetBackup on Windows Media Servers...147 Backup Exec on Windows Media Servers...147 9 Troubleshooting and Maintenance 149 Troubleshooting Error Conditions...149 DR Series System Alert and Event Messages...150 About the Diagnostics Service...167 Understanding Diagnostics Collection...168 About the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 9
how to troubleshoot the system, and how to install or replace DR Series system components. This document is available at support.dell.com/manuals. • The Dell DR Series System Command Line Reference Guide provides information about managing DR Series system data backup and replication operations - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 10
• Any media that ships with your system that provides documentation and tools for configuring you purchased with your system. NOTE: Always check for documentation updates on support.dell.com/manuals and read the documentation updates first because they often supersede information in other documents - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 11
based backup and recovery appliance that is simple to deploy and manage, and offers unsurpassed Total Cost of Ownership benefits. Features such as innovative firmware drive capacity (2.7 TB) version of the DR Series system does not support the addition of expansion shelf enclosures. Using Dell - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 12
System The Dell DR Series system is a solution designed to reduce your backup data footprint using a number of comprehensive backup and and support.dell.com/ manuals. Drive and Available Physical Capacities Table 1 defines the internal system drive capacity and available physical capacity (in - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 13
system-which consists of preinstalled DR4000 system software on an modified Dell R720xd appliance platform. Internal Drive Capacity The capacity values listed in Table 1 represent the internal drive and available physical capacities that have been adjusted for the associated overhead in the DR4000 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 14
, HTML, web pages, and PDFs) • Microsoft Office application documents transfers to reduce the number of bytes that -based will be additionally compressed using single-file compression techniques. For example does not support deduplication drives (SEDs) are used, when data is read by the backup - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 15
system. This supports the use case where branch or regional offices can each write their own data to a separate, distinct container on a main corporate DR Series system. NOTE: Be aware that the storage capacity of the target DR Series system is directly affected by the number of source systems - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 16
areas: • DR4000/DR4100: these DR Series system backup and recovery appliances provide both efficient and highperformance disk-based data protection to leverage the advanced deduplication and compression capabilities in the DR Series system software. Based on technology that is now part of the Dell - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 17
provides data deduplication and compression support for four data capacity points: 35 Terabytes (TB), 70 TB, 130 TB, or 270 TB. NOTE: For a complete list of supported DMAs in the 2.0 release of the DR Series system, see the Dell DR Series System Interoperability Guide for details. NOTE: The DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 18
single, target DR Series system. This supports the use case where branch or regional offices can each write their own data to a separate, distinct container on a main corporate DR Series system. NOTE: Be aware that the storage capacity based tape. The data needs to be restored from the tape backup - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 19
data to be recovered is sent across the WAN link. This could speed up a remote restore significantly. However, there are some downsides to this before the switch is made, it may be lost. Alternatively, you could still support this type of effort by completing the following: 1. Create a new container - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 20
or services on remote the server. Servers review all requested actions Dell DR Series System Interoperability Guide, at support.dell.com/manuals. CIFS ACL Support Starting with the DR4000 system Release 1.1, the DR Series system software supports have access) or a number of ACEs that define specific - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 21
by a Microsoft Windows 2003 Server. Therefore, these new containers with the default ACL support the following permission types: NOTE: Any user that is part of BUILTIN\Administrators can of zero (all access) or a number of ACEs that define specific permissions on an per-user or per-group basis. 21 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 22
cause problems if there are a large number of stored. NOTE: Dell recommends that can change permissions. Permissions are based on the user IDs (UIDs system) Each of these three user types support the following access permissions: • Read be a member of a single group or of multiple groups - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 23
operations with a number of data management applications (DMAs). OST allows for better coordination and integration between DR Series system backup, restore, and optimized duplication operations and the following supported DMA types: • NetBackup • Backup Exec Integration is done via a Dell OST plug - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 24
the overall backup speed, and media server) - After duplication, DR Series system notifies DMA to update its catalog (acknowledging the second backup) - Supports different retention policies between source and replica NOTE: This capability to use OST, also known as DR Rapid Data Access within Dell - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 25
OST plug-in that gets installed on a supported Linux or Windows media server platform is a free download from Dell. However, Symantec NetBackup requires that you purchase a Symantec OpenStorage Disk Option license. Similarly, Symantec Backup Exec requires that you purchase the Deduplication Option - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 26
components and operating guidelines, see the Dell DR Series System Interoperability Guide. This document is available at support.dell.com/manuals. DR Series System and Data Operations Data is stored and resides on the Dell DR Series system, a two-rack unit (RU) appliance, which comes preinstalled - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 27
, see Expansion Shelf Licenses. For more general information about the supported storage enclosures, see support.dell.com/manuals. NOTE: The 300 Gigabyte (GB) drive capacity (2.7 TB) version of the DR Series system does not support the addition of expansion shelf enclosures. NOTE: If you are - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 28
up to two Dell PowerVault MD1200 data storage expansion shelf enclosures to provide additional data storage capacity beyond the capacity of the basic DR Series system. Supported data storage expansion shelves can be added in 1 Terabyte (TB), 2 TB, or 3 TB hard drive capacities. The process for - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 29
300 Gigabyte (GB) drive capacity (2.7 TB) version of the DR Series system does not support the addition of expansion shelf enclosures. Make sure that the Dell MD1200 front panel selector switch is set to its Unified mode (with the switch set to its "up" position, indicated by a single Volume icon - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 30
you need to complete before being able to use this additional data storage capacity: • Install all cabling that connects the expansion shelf enclosure to the DR is explained in this topic). • Install the Dell license for expansion shelf enclosures (for information, see Installing an Expansion Shelf - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 31
To add an expansion shelf enclosure to a DR Series system, complete the following: 1. Click Storage in the navigation panel. The Storage page is displayed (this step assumes that you completed all expansion shelf enclosure cable connections). 2. In the Physical Storage pane, click Add in the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 32
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Dell DR Series System Command Line Reference Guide based connection. The DR Series system GUI provides a single, comprehensive data management interface that lets you create new data containers, modify or delete existing containers, and perform a number backup capacity must use Dell-supported SFP+ LC - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 34
Replication ports: the replication service in the DR Series system requires that enabled fixed ports be configured to support replication operations that are supported hardware and software for the Dell DR Series system, see the Dell DR Series System Interoperability Guide at support.dell.com/manuals - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 35
is unusable by you) during initialization. As a result, if your network does not support DHCP or if you cannot reserve an IP address for the specific MAC addresses of the DHCP network interface cards (NICs), then Dell recommends that you use the local console connection method and the Initial System - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 36
/10-GbE/10-GbE SFP+ Ethernet Port To make local console cable connections for the DR4100 system appliance, complete the following: NOTE: The DR4000 system supports up to four 1-GbE ports or up to two 10-GbE ports; for the 1-GbE ports, these are two internal LAN on Motherboard (LOM) ports - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 37
-height PCI Express expansion cards Provides two hot-swappable 2.5-inch hard drives NOTE: The DR4100 system supports up to six 1-GbE ports or up to two 10-GbE The iDRAC connection requires a network connection between the integrated Dell Access Control (iDRAC) management port on the DR Series system - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 38
static IP address: 192.168.0.120 For information on how to configure the iDRAC, see the Dell RACADM Reference Guides at support.dell.com/manuals and Accessing iDRAC6/iDRAC7 Using RACADM. When the Dell DR Series System splash screen is displayed, you are ready to begin initialization using the DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 39
example, the serial number of the DR Dell Remote Access Controller 6 (iDRAC6) User Guide, or the Integrated Dell Remote Access Controller 7 (iDRAC7) User Guide that are available at support.dell.com/manuals. Logging in Using a Web Interface To log in to the DR Series system using a browser-based - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 40
supported web browsers, see the Dell DR Series System Interoperability Guide, Release 2.0.0.0. NOTE: For best results when using IE web browsers in combination with supported Windows-based Reset Password dialog is displayed. In Service Tag, enter the service tag number ID for the system, and click - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 41
an IP address for the secondary domain name system. c) In Bonding, select the Mode choice from the drop-down list (ALB or 802.3ad). Dell recommends that you verify the system can accept your bonding selection type. The connection will be lost unless it is correctly configured. For more information - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 42
from the drop-down list. b) If you select Manual, in Time Zone, select the desired time zone see Configuring System Date and Time Settings. NOTE: Dell recommends using NTP when the DR Series system is a domain, such as the Microsoft Active Directory Services (ADS) domain, NTP is disabled. The Initial - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 43
9. Click Dashboard in the navigation panel, The DR Series system main window consists of the following components: - Navigation panel - System Status bar - System Information pane - Command bar 43 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 44
Support) 3 System Information Pane (with key 4 system information categories) System Status Bar (with system status indicators: System State, HW State, Number of Alerts, and Number time, you must properly register the system with Dell by completing the Customer Registration and Notification page. - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 45
describes how to configure your Windows IE web browser to enable Active Scripting (JavaScript). This setting is often disabled by default on Windows-based servers 1. Launch the IE web browser, and click Tools→ Internet Options. The Internet Options page is displayed. 2. Click the Security tab, and - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 46
on, which displays the following current system-related information: • System Status - System State - HW (Hardware) State - Number of Alerts - Number of Events • Capacity • Storage Savings • Throughput • System Information NOTE: To refresh the values listed in Storage Savings and Throughput, click - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 47
and a system alerts summary table that lists the total number of system alerts by index number, timestamp, and a brief message that describes the alert. Unresolved critical events become system alerts, which will clear when the problem is resolved. For more information, see Monitoring System Alerts - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 48
in the events message text (the DR Series system performs a case-insensitive match based on your entry). • In Timestamp From, enter starting time in field or The Health page contains up to three tabs if the maximum number of supported expansion shelves are installed (for example: System, Enclosure 1, - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 49
drives • System Hardware Health (table)-shows the current status for all of the major hardware subcomponents in the appliance: - Power Supplies-status, name, and location - Fans-status, name, speed state, SSD health, SSD firmware version, serial number, and firmware version); NVRAM super capacitor ( - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 50
the expansion shelf: - Power Supplies-status, name, and location - Fans-status, name, speed, and identifier - Temperature-status, name, and temperature - Storage-storage physical disks (status, slot, serial number, state, GHS status, spare state, smart alert, and size) - Enclosure Management Module - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 51
to view, which include: • Latest Range and Display last...-these options display system usage details for based whether you select Latest Range or Time Range. • System Usage tabs-displays system usage based on the Latest Range or Time Range option that you selected, and represented by the following - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 52
Range statistics on the Usage page, see Viewing the Latest Range. System Usage This Usage page is where the DR Series system usage is displayed based on the Latest Time or Time Range values you selected. System usage statistics are grouped and represented by the following tabs: • CPU Load • System - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 53
container: NOTE: The DR Series system polls for statistics every 30 seconds. • Backup Data pane: displays the current number of active files ingested (based on time/minutes) and the current number of active bytes (mebibytes/MiB) ingested based on time in minutes. You can choose to click Zoom to view - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 54
the Container Name drop-down list: • Current number of Mebibytes/per second (MiB/s) for read operations (based on time/minutes) • Current number of MiB/s for write operations (based on time/minutes) NOTE: To refresh the values listed in Backup Data and Throughput panes, click . Replication Pane - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 55
information, grouped under the following tabs: - Capacity tab-Status, Capacity, Capacity Used, and Total Images. - Duplication tab- in percentage, Current Count of Active Files, and Replication Errors. The Recent Number of Optimized Copies pane displays a summary table that lists each entry by - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 56
container is selected in the Container Name pull-down list. Recent Number of Optimized Copies Summary Table This summary table contains the following Rate • Savings (in percentage) • Replicated at (in yyyy-mm-dd hh:mm:ss format) Client Statistics You can display client statistics in the Statistics: - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 57
from the Replication Filter pane for the container or peer system choices you made. The summary table displays the category of statistics based on the check boxes you selected. NOTE: Starting with Release 2.0, the DR Series system software includes version checking that limits replication only - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 58
or external storage (external is the expansion shelf enclosure) - Raw Size (storage capacity listed in Gigabytes or Terabytes) - % Used (represents the percent of capacity used) - Service Tag (tag is a unique 7-digit Dell ID) - Configured (status is listed as yes, no, add, or detect) - State - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 59
displays a Containers summary table that displays the following types of container-related information: • Containers-lists containers by name • Files-lists the number of files in each container • File type- lists the connection type per container: - Network File System (NFS) - Common Internet File - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 60
pair • Set the bandwidth (or speed limit) for the replication process • of these options based on your preferences: • Fast-provides a shorter time doing backups-this choice results , depending upon the tab type you select, the number of clients for each connection type is displayed. For example, - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 61
displays the total number of clients that are connected to the DR Series system, and this number reflects all of the clients based listed under the client • Backup Software-lists backup software used with this client • Idle Time-lists the idle time for this client • Connection-lists the number of - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 62
in the mode setting determined by the media server. The following table shows the relationship between the configured OST client mode types and the supported client mode based on client architecture type and corresponding number of CPUs. Table 3. Supported OST Client Modes and Settings OST Client - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 63
NOTE: Replication schedules can only be set on individual replication-enabled source containers. NOTE: Starting with Release 2.0, the DR Series system software includes version checking that limits replication only between other DR Series systems that run the same system software release version (DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 64
Series system is part of a workgroup and not joined to a Microsoft Active Directory Services (ADS) domain, you will also be able to add or edit the Network on the Date and Time page is disabled and is not displayed. NOTE: Dell recommends using NTP servers when the DR Series system will be running as - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 65
Alerts The Email Alerts pane displays the current number of email notification recipients configured for the DR (Manual or NTP), the current Time Zone, and the current Date and Time (in mm/dd/yy hh: a workgroup and not joined to an Active Directory Services (ADS) domain. If the system is joined to - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 66
the Dell DR Series System Command Line Reference Guide. Support to display the Support page. The Support page displays the current support-related information for your system in the Support Information pane: NOTE: The exact number of Ethernet listings (MAC and Speed) displayed depend upon the number - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 67
-click this option to display the Diagnostics page, where the number of diagnostics are listed by file name, size, time, Dell Support for assistance. For more information about the Diagnostics page and Diagnostics service, see Diagnostics Page and Options, and About the Diagnostics Service - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 68
want to add additional external storage to your base DR Series system. To obtain the license, you can download it from the support.dell.com/ website using your service tag or use an email link from your Dell Account representative. If you already have a Dell MD1200 storage array, the order process - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 69
drive capacity (2.7 TB) version of the DR Series system does not support the addition of expansion shelf enclosures to add external storage to the base license appears in the Number of Installed Licenses pane. The Number of Installed Licenses pane list the total number of installed licenses, and - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 70
70 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 71
system requires that you configure and manage a number of very important system settings. NOTE: Dell recommends that you use the Initial System Configuration -Eth5 range). The DR4000 system supports up to four 1-GbE ports or up to two 10-GbE ports, while the DR4100 system supports up to six 1-GbE or - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 72
- Slave Interfaces • Eth0 - MAC - Maximum Speed - Speed - Duplex • Eth1 - MAC - Maximum Speed - Speed - Duplex To configure new networking settings (or displayed. 3. Type a hostname in Hostname that meets the following supported character types and length: - Alphabetic-allows A-Z, a-z, or a - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 73
is successful (if you change the static IP address manually, you need to use this IP address in does not balance the load properly when your backup servers are on a remote subnet. This is support jumbo frames. Some Fast Ethernet switches and Fast Ethernet network interface cards also support - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 74
switch firmware upgrades and saving configuration files (for complete details, see support.dell.com/ and navigate to Drivers and Downloads into a single interface. For example, the DR Series system port configuration is as follows: • In a 1-GbE NIC configuration: the DR4000 system supports up to - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 75
:30:59:9A:00:99 • Speed: 1000Mb/s • Max Speed: 1000baseT/Full • Duplex: Full Service Tag, type the service tag associated with your system, and click Reset Password. NOTE: If you are unsure of the service tag associated with your DR Series system, it can be found on the Support page (click Support - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 76
the login password to its default and logged in to the DR Series system, Dell recommends for security reasons that you create a new unique login password. Shutting Down the the following choices: • Fast-(default) when selected, system backups are performed faster than if Best was selected. However, - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 77
time to complete the backup process. To configure will not affect the storage capacity of the system in Time Protocol (NTP) service and instead uses the domain-based time service. To configure the .com. (This is a required field.) NOTE: Supported domain names are limited to 64 characters in length - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 78
- In Org Unit, type a valid organizational name that meets the organization name guidelines for the ADS. (This is an optional field.) 4. Click Join Domain to configure your system with these ADS settings (or click Cancel to display the Active Directory page). The Successfully Configured dialog is - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 79
Add Recipient Email Address dialog is displayed. 3. In Email Address, type a valid email address using the address format that your email system supports. 4. Click Submit to configure the recipient email address (or click Cancel to display the Email Alerts page). The Email Alerts page is displayed - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 80
The Email Alerts page is displayed, and a Deleted email recipient dialog is displayed when successful. To delete additional recipient email addresses, repeat steps 4 and 5. Sending a Test Message The DR Series system provides the means for sending test messages to all configured recipient email - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 81
. 5. In Email, type the email address of the administrator (using the email address format that your email system supports). 6. In Work Phone, type the telephone number associated with the administrator. 7. In Comments, type some information or add comments that uniquely identify this administrator - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 82
startup): • Mode-select from two types: Manual and Network Time Protocol (NTP). NOTE: Dell recommends using NTP when the DR Series system Services (ADS) domain, NTP is disabled and the DR Series system uses the domain time. • Time Zone-when in NTP mode, select from a list of time zone options based - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 83
Dell recommends that you use the NTP mode to ensure better replication service disabled and the DR Series system uses the domain-based time service. NTP is used in the Mode setting when the to step 6, and complete it and step 7. - Select Manual. The Edit Date and Time dialog is displayed. - Click - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 84
service dialog is displayed when successful (and this was your selected mode). Creating Containers After initialization, the DR Series system contains a single default container named backup supports that you have mapped a drive on the DR Series system you may experience other problems. 1. Click Start - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 85
- To add access for a new group or user, click Add... to display the Select Users or Groups dialog. - Click Object Types..., choose the object types you want to select (Built-in security principals, Groups, or Users), and click OK. - Click Locations... and define the root location from which to - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 86
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By default, the DR Series system provides a container named backup for your use after you complete the basic system configuration and containers to store your data as needed. NOTE: The DR Series system does not support creating container names that begin with a 0 (zero). In addition, many of the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 88
support the use of the following special characters in container names: /, #, or @. - A-Z (uppercase letters) - a-z (lowercase letters) - 0-9 (numbers are displayed, and is where you configure this container to use NFS to backup Unix or Linux clients. 7. In the Client Access pane, define a specific - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 89
For more information, see the Dell DR Series System Command Line Reference Guide. 10. To select a - 0-9 (numbers) - dash (-) or underscore (_) special characters NOTE: The DR Series system does not support the use to backup NetBackup and Backup Exec media servers. 6. In Capacity, select one of the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 90
defines the allowed amount of incoming raw data per container (based on the physical capacity of the container). - Size: this defines a set not support the use of the following special characters in container names: /, #, or @. - A-Z (uppercase letters) - a-z (lowercase letters) - 0-9 (numbers) - - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 91
, if you have traffic from a DMA that is not one of the supported marker types, it is best to disable marker detection for the container by selecting administrator command. For more information, see the Dell DR Series System Command Line Reference Guide. 5. Once the container type settings have been - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 92
format, https://10.10.20.20/container-1). The DR Series system only supports the Hypertext Transfer Protocol Secure (HTTPS) form of IP addressing. 3. page is displayed which shows the current backup data (number of active files and active bytes ingested in the Backup Data pane), and read and write - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 93
Capacity Free (system capacity free in GiBs) - Read Throughput (read throughput rate in Mebibytes or MiB/s) - Write Throughput (write throughput rate in MiB/s) - Current Files (current number of files in system) - Current Bytes (current number the Dell DR Series System Command Line Reference Guide. - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 94
, see the Dell DR Series System Command Line Reference Guide. Managing Replication Operations If you plan on performing replication operations across a firewall, the DR Series system replication service requires that the following fixed TCP ports be configured to support replication operations - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 95
The Create Replication page is displayed. 3. In Step 1: Select a local container, select a local container from the list of available containers. 4. In Step 2: Select Encryption, select one of the following encryption options: None, 128-bit, or 256-bit. 5. In Step 3: Select a role, select Source or - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 96
6. Select the desired remote container in the Retrieve Container(s) list box. 7. Click Create Replication (or click Cancel to display the Replication page). The Successfully added replication dialog is displayed when successful. Editing Replication Relationships To modify settings for an existing - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 97
peer system from the Peer System drop-down list. 4. In Set bandwidth throttling speed, choose the replication bandwidth limit you want to set from the following choices: - Summary-this pane displays the filtered statistics results based on the check box(es) you selected in the Replication Filter - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 98
under the corresponding table column. Depending upon the number of check boxes you select, you may need individual peer DR Series system in the Peer System list box-this displays replication statistics for a single peer system. To display more than one peer system, click Ctrl in the Peer System list - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 99
Time in each Replication schedule you set. The DR Series system will not support any Replication schedule that does not contain a Start Time/Stop Time pair of and Stop Time you wish to modify, and click Set Schedule. Dell recommends that you do not schedule the running of any Replication operations - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 100
For more information on Replication schedules, see Creating a Replication Schedule. 100 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 101
of Alerts), and current number of system events (Number of Events). The Dashboard page also contains data graphs that display: • Capacity-used space and free space available in percentage and total (in Gibibytes or Tebibytes) • Storage Savings-total savings in percentage based on time (in minutes - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 102
views, showing hard drive, power supply, cooling number of events, and lists each system event by index number, severity (critical, warning, and informational), timestamp, and a message that briefly describes event status. DR Series System and the Capacity Product Name • System Name • Software - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 103
summary table, and provides the current timezone (for example, US/Pacific). 2. Review the system alerts listed in the System Alerts summary table, which identifies each alert by: - Index number (for example: 1, 2, ...). - Timestamp (in yyyy-mm-dd hh:mm:ss format; for example, 2012-10-30 10:24:53 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 104
the current state of the DR Series system based on the system events that match your search the Events page: • In Dashboard page, click the Number of Events link in the Events page. • In match for your entry (no other search options are supported). Matches are displayed in the Events summary table. - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 105
of system events, click prev or next, click on a specific page number, or enter a page number in the Goto page and click Go to display that page of system a case-insensitive match for your entry (no other search options are supported). Matches are displayed in the Events summary table. 4. Click the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 106
return all values to default values). The search results based on your filter choices are displayed in the Events include an Enclosure tab (this release supports up to two expansion shelves being installed). The , and pluggable drive locations in the rear view. In addition, the service tag of the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 107
front and rear views showing the chassis drives (0-11) and lists the service tag. The System Hardware Health table for supports the use of the following types of NICs: • 1-Gigabit Ethernet (GbE) two-port (10-Base T); Dell recommends using CAT6a copper cabling • 10-GbE two-port (100-Base T); Dell - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 108
what a single connection could support. Link is labeled as GRN=10 ORN=100 YEL=1000 • 10-GbE NIC is labeled as 1) use only Dell-supported SFP+ transceivers, 2) you must have two switch ports capable of supporting 10-GbE SFP currently displayed system usage status is based on the Latest Range or Time - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 109
To display the current usage for a DR Series system, complete the following: 1. Click Dashboard → Usage. The Usage page is displayed. 2. View the current system usage based on the current Latest Range or Time Range values in effect (the default is the last 1-hour period). By default, the CPU Load is - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 110
. The date and time settings you set appear in an mm/dd/yyyy hh:mm AM/PM format. 6. In End Date, perform the same process that Backup Data and Throughput panes. The Backup Data pane displays the number of active files ingested based on time (in minutes), and the number of active bytes ingested based - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 111
Backup Data and Throughput panes, click . 5. The Marker Type pane displays the marker type associated with the container (supported Capacity, Duplication, and Client Statistics. The Capacity tab displays a Capacity pane with Status, Capacity, Capacity INSYNC Time (yyyy-mm-dd hh:mm:ss), and Schedule - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 112
Using the Statistics: Replication page, you can selectively filter and display specific types of related replication statistics for all, one or more than one container, or one or more other peer DR Series systems. For more information about Replication statistics, see Displaying Replication - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 113
savings in percentage) • Last INSYNC Time (date of last sync operation in yyyy-mm-dd hh:mm:ss format) • Estimated time to sync (time until next sync operation in days, hours For more information about DR Series system CLI commands, see the Dell DR Series System Command Line Reference Guide. 113 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 114
114 - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 115
which provides the following information about the DR Series system: • Product Name-DR Series system product name • Software Version-DR Series system software version installed • Service Tag-DR Series system appliance bar code label • Last Diagnostic Run-timestamp of latest diagnostics log file (for - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 116
directories, and the Diagnostics service, see About The Diagnostics Service. A DR Series diagnostics down list, click 25 or 50 to select the desired number of entries to display. Generating a Diagnostics Log File may be needed when contacting Dell Support for technical assistance. The diagnostics - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 117
Dell Support when troubleshooting Support→ Diagnostics in the navigation panel. The Diagnostics page is displayed, which lists all current diagnostics log files allowed by the system. 2. Click Select to identify the diagnostics log file you want to download, and click Download (or single -based system - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 118
Log File To delete an existing diagnostics log file from the Diagnostics summary table on the Diagnostics page, complete the following: 1. Select Support → Diagnostics. The Diagnostics page is displayed. 2. Click Select to select the diagnostics file you want to delete, and click Delete. The Delete - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 119
, go to support.dell.com, navigate to the DR4000 product page, and enter your service tag. 2. In the Dell DR Series Drivers & Downloads page, click Find Drivers & Downloads. The Drivers & Downloads page displays a listing of downloadable firmware, utilities, applications, and drivers for the DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 120
Dell DR Series System Command Line Reference Guide. If both the DR Series system GUI and CLI attempts are unsuccessful, contact Dell Support for assistance. Restore Manager (RM) The Dell it from a test environment to a production environment. RM supports the following two modes: • Recover Appliance - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 121
first be downloaded from the Dell Support site. 1. Using a supported web browser, navigate to support.dell.com. 2. Enter the DR4100 system Service Tag to be directed to the DR Series system download page (or choose a product category). 3. Navigate to the Drivers & Downloads page. 4. In the Category - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 122
the Dell DR Series System Command Line Reference Guide. NOTE: If you had previously joined the DR Series system to any Active Directory Services run the Dell Restore Manager (RM) utility to recover the DR Series system OS drives. Following the RM recovery process, the boot logical unit number (LUN) - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 123
The Operating System installation was successful dialog is displayed. 4. Click Reboot, and during reboot, press Ctrl+R to enter the PERC BIOS. The PERC BIOS Configuration Utility page is displayed. 5. Select Controller 0: PERC H700 in the list. 6. Press Ctrl+N twice to select the Ctrl Mgmt ( - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 124
best practice shut down and start up procedures. For a comprehensive set of removal and replacement procedures with step-by-step instructions, see the Dell DR Series System Owner's Manual. For more information about the best practices, see DR Series System: Proper Shut Down and Start Up and Shutting - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 125
maintain sufficient power to backup the DDR contents into the SSD. • The NVRAM/SSD encountered an end-of-line (EOL) or another error. If any of these conditions occur, the NVRAM requires either a failure recovery or a replacement. NOTE: Dell recommends the following supported method for flushing DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 126
allows the NVRAM card, the super capacitor calibration, and all solid state drive (SSD) processes to fully complete, which are necessary for the proper --hardware --reinit_nvram. This formats the SSD and clears all of the backup and restore logs, by reinitializing the NVRAM. 2. Verify that the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 127
LSU • Installing the Dell OST plug-in in to a supported media server (Linux or Windows); for more information, see Installing the OST Plug-In for Linux or Installing the OST Plug-In for Windows • Using supported Symantec DMAs (NetBackup and Backup Exec) to perform backup and restore operations; for - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 128
file-based, not container-based - Replication is triggered by DMA optimized duplication operation - DR Series system transfers the data file (not the media server) - Once duplication completes, DR Series system notifies DMA to update its catalog (acknowledging the second backup) - Supports different - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 129
supported OpenStorage Technology (OST) operations with the DR Series system: • Backup, restore, and optimized duplication operations need to be performed via the Dell OST plug-in NOTE: The Dell or Backup Exec running the DMA media server (NetBackup and Backup Exec), and to deliver backup and - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 130
For the latest list of supported DMAs and OST plug-ins, see the Dell DR Series System Interoperability Guide, which is available at support.dell.com/manuals. Supported OST Software and Components Software or Component OST Server Components Media Server • Linux installations Description Component - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 131
DMA-based media server or client (for example, OST operations that support a NetBackup-media server, a Backup Exec-media server, or a Backup Exec- system CLI commands, see the Dell DR Series System Command Line Reference Guide, which is available at support.dell.com/manuals. Configuring an LSU You - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 132
The capacity option in this command example sets the quota on the LSU. This is the maximum number of supported data management applications (DMAs). Understanding the Dell OST Plug-In (Linux) The Dell OST plug-in needs to be installed on the designated Linux-based media server running the support - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 133
on supported versions, see the Dell DR Series System Interoperability Guide, available at support.dell.com/manuals. To install the Dell OST plug-in, complete the following: 1. Launch the Backup Exec Administrator console, select Tools, and Backup Exec Services.... The Backup Exec Services Manager - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 134
install the Dell OST plug-in on a media server running the supported Microsoft Windows server DELL - Label: OST Plug-in that interfaces with the DR Series system - Build Version: 9 - Build Version Minor: 1 - Operating Version: 9 - Vendor Version: Dell OST plug-in 10.1 4. Start the NetBackup services - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 135
media server. The OST plug-in installer is saved as Dellostplugin-x86_64-xxxxx.bin.gz, where xxxxx represents its build number. NOTE: The Dell OST plug-in needs to be installed on client systems to support bin 3. Stop the NetBackup nbrmms service before using the -install option. The OST plug - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 136
Dell OST plug-in on a Linux-based media server: 1. Stop the NetBackup nbrmms service before using the -uninstall option. The OST plug-in installer returns an error if the NetBackup nbrmms service . There is no supported Backup Exec command-line interface (CLI) for using Backup Exec 2010 version. - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 137
LSU. /usr/openv/volmgr/bin/tpconfig -add -storage_server servername -stype DELL sts_user_id backup_user -password password NOTE: On the DR Series system, use the NetBackup CLI to add the DR Series system name to each Windows-based media server you plan to use with the DR Series system. 1. Add the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 138
The Disk Pool Configuration Wizard page is displayed, which is where you define media servers for use in a disk pool. 2. In the Welcome to the Next. The Disk Pool page is displayed. 3. In Type, select OpenStorage (DELL), and click Next. The Select Storage Server page is displayed, and contains a - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 139
to create the policy, which displays under OST in the main window. 6. Right-click the policy, and select Manual Backup from the drop-down list. The Manual Backup page is displayed. 7. In the Manual Backup page, enter the name of the media server in Server, and click OK. To monitor the status of any - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 140
details Using Backup Exec with a DR Series System (Windows) This topic introduces the Dell OpenStorage Technology supports the following versions of Backup Exec: • Backup Exec 2010, Release 3 • Backup Exec 2012 Version 1.0 of the OST plug-in supports the following versions of the Windows media - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 141
, see the Dell DR Series System Interoperability Guide, available at support.dell.com/manuals. Installation Prerequisites for the OST Plug-In for Backup Exec This topic introduces the installation prerequisites for installing the OST plug-in for Backup Exec on Windows media servers. Ensure - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 142
you want backed up. 5. In the left navigation pane of the Backup Job Properties page, select Destination, and select Device and Media. The Device and Media page is displayed. 6. In the Device pane in the Device and Media page, select the DELL OST device in the drop-down list, and click Run Now to - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 143
select the type of server from the drop-down list (DELL). - Logical storage unit-enter the name of the logical media server. The following table shows the relationship between the configured OST client mode types and the supported client mode based on client architecture type and corresponding number - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 144
Supported Supported Supported Supported 32-Bit OST Client (Less than 4 CPUs) Passthrough Not Supported Supported 64-Bit OST Client (Less than 4 CPUs) Passthrough Not Supported Supported Supported > ost --limit --speed - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 145
supported types of OST plug-ins for which you can collect diagnostic logs: NetBackup and Backup Exec. NOTE: The directory location, C:\ProgramData, is considered to be a hidden directory on Windows-based systems. However, you can copy and paste C:\ProgramData\Dell resides on the media server, and is - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 146
plug-in logs using the logrotate utility that is commonly available on Linux-based systems. To configure log rotation, complete the following: 1. Create a troubleshooting purposes, if you have run any OpenStorage Technology (OST) operations, Dell recommends that you also gather some important media - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 147
libstspiDellMT.dll, version 1.0.1.0, time stamp 0x4f0b5ee5, exception code 0xc0000005, fault offset 0x000000000002655d, process id 0x12cc, the dump file is created. Backup Exec on Windows Media Servers For Backup Exec running on a Windows media server, Dell recommends gathering the following files: - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 148
• If the system is unresponsive, force the crash of pvlsvr.exe and bengine.exe, and complete the following: a. Open Task Manager. b. Locate the process. c. Right-click, and select Create Dump File. d. Retrieve the dump file from the location specified in the dialog that displays after the dump file - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 149
service: for more information, see About the Diagnostics Service. • Maintenance mode: for more information, see About the DR Series Maintenance Mode. • Support information, see Creating a Cleaner Schedule. Troubleshooting Error Conditions To troubleshoot error conditions that disrupt your normal DR - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 150
. You can review these messages, and see if there are any actions you can perform to resolve any reported issue. Dell recommends that you refer to the material in this and other related topics: • Before any attempt is made to troubleshoot your DR Series system. • Before contacting Dell Support for - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 151
capacity. If this is a newly replaced NVRAM, use the maintenance -hardware --reinit_nvram command to reinitialize the NVRAM. For more information, see the Dell DR Series System Command Line Reference Guide. Clean up the filesystem. If issue persists, contact Dell Support Power Supply is - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 152
Use a different power cord. Fan failed. • Verify that the problem, then replace the NIC. • If the NIC is embedded, the DR Series system appliance requires service capacity of the storage appliance is below the minimum required for correct operation. • The storage appliance requires service - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 153
of virtual drives is , and the actual number of virtual drives found was . Run the Dell Restore Manager (RM) utility to repair the drive configuration mismatch. The expected number of enclosures is , and the actual number of enclosures found was . • Check the SAS - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 154
• If none of these steps resolve the problem, replace the storage controller battery. is missing. • Verify that the device is present, and then check that the cables are properly connected. For more information, see the Dell DR Series System Owner's Manual to verify the system cabling is - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 155
Error: BIOS System ID is incorrect for correct operation of this storage appliance. • The DR Series system appliance requires service. • Contact Dell Support for assistance. Table 7. DR Series System Event Messages System Event Message Description/Meaning or Action System Event = Type 1 System - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 156
or intervention. NVRAM has failed to backup or restore data during the Contact Dell Support for assistance or intervention. last boot. NVRAM hardware failure. Contact Dell Support for assistance or intervention. Data volume is not present. Check that all drives are inserted and powered up - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 157
check the data center air conditioning, rack ventilation, and internal cooling fans for any issues. Ensure that there is proper air flow through the system appliance, and clean the system cooling vents as needed. If issue persists, contact Dell Support for assistance or intervention. Please delete - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 158
assistance or intervention. Failure-mtab initialization failure for container if . Contact Dell Support for assistance or intervention. Failure-cannot initialize node mtab. Contact Dell Support for assistance or intervention. Failure retrieving configuration for container ID - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 159
for assistance or intervention. Failure-failed to commit Name Space transaction. Contact Dell Support for assistance or intervention. Filesystem has reached the maximum supported number of Name Space entries. Please clean up the filesystem to allow new file and directory create operations. If - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 160
Series entering Maintenance mode due to corrupt Name Service volume operations log (oplog) for container . The DR Series system should self-correct itself. If condition persists, reduce number of inodes, or contact Dell Support for assistance or intervention. Replication data operations - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 161
for The DR Series system should self-correct itself. If condition container . System is entering Maintenance persists, reduce number of inodes, or contact Dell Support for mode. assistance or intervention. Replication container is paused due to files Run the Cleaner on the - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 162
mode or DR Series system CLI commands. Contact Dell Support as needed. Data volume capacity threshold reached. Informational message. No user intervention is required. Out of space. Rollback of updates on object Maintenance-based issue with the DR Series system. Check failed - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 163
or DR Series system CLI commands. Contact Dell Support as needed. Failure writing to data volume. Maintenance-based issue with the DR Series system. Check >. Contact Dell Support for assistance or intervention. Failed to clean active datastore . Contact Dell Support for assistance - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 164
NTP server added. NTP server deleted. NTP service enabled. NTP service disabled. User data destroyed using CLI command. User No user intervention is required. Informational message. Contact Dell Support for assistance or intervention. Informational message. No user - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 165
. System diagnostics space usage exceeded threshold. Informational message. No user intervention is required. Auto cleaning oldest package: . CIFS server cannot access file service. Contact Dell Support for intervention or assistance. Collect diagnostics log file bundle, and upload to - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 166
should resolve this. If the problem persists, contact Dell Support for assistance or intervention. File number of LSUs. If issue persists, contact Dell Support for assistance or intervention. OST backup failed . Retry the OST backup operation. If issue persists, contact Dell Support - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 167
Dell Support needs to provide technical assistance To access this functionality, use the following DR Series system navigation panel GUI option: • Support → Diagnostics The Diagnostics service works by collecting all the system-related information that could help when diagnosing a problem capacity, - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 168
Dell DR Series Command Line Reference Guide. The DSET-based information that gets collected for the system helps Dell Support to troubleshoot or evaluate the status of your DR Series system. Understanding Diagnostics Collection The Diagnostics service process displays a number of stages, indicated - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 169
Report, or lets you display a specific page number of the Repair Report by entering this number in the Goto page and click go. • System Information pane: - System Name - Software Version - Current Date/Time - iDRAC IP Address • Support Information - Service Tag - Last Diagnostic Run - BIOS Version - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 170
issues when using data management agents (DMAs) such as NetBackup with expired backup images when the DR Series system is in its Maintenance mode. NOTE: currently in Support mode. To continue, you must contact Dell Support at http://www.support.dell.com or contact your Dell support representative. - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 171
other backup or ingest operations. In short, efficient scheduling maximizes the best use of your system resources. Dell recommends Time set in each Cleaner schedule you create. The DR Series system will not support any Cleaner schedule that does not contain a Start Time/Stop Time pair of setpoints - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 172
Dell number of files processed by Cleaner) • Last Run Bytes Processed (number of bytes processed by Cleaner) • Last Run Bytes Reclaimed (number number number of files processed by current Cleaner process) • Current Run Bytes Processed (number the number of the number of the number of the number of - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 173
Guide to verify if it contains information that can explain or resolve your issue. • Read the latest set of Dell DR Series System Release Notes to verify if they contain any information that can explain or resolve your issue. • Locate your Dell support account number and password, locate the Service - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 174
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales support, technical support, or customer service issues: 1. Visit support.dell - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 175
because it indicates supported ports that may need to be exposed. Table 8. Supported DR Series System Ports Port Type Number Port Usage or TCP 11000 Data channel (needed for OST operations) DR Series System Service Ports TCP 22 Secure Shell (SSH)-used for secure logins, file transfers - Dell PowerVault Storage Area Network | Dell DR Series System Administrator's Gui - Page 176
Port Type TCP TCP Number 199 801 Port Usage or Description SNMP daemon-used by Simple Network Management Protocol (SNMP) requests NFS status daemon 176
Dell DR Series System
Administrator Guide