Dell PowerVault Storage Area Network Owner's Manual
Dell PowerVault Storage Area Network Manual
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- Dell PowerVault Storage Area Network | Owner's Manual - Page 1
Dell DR4100 Systems Owner's Manual Regulatory Model: E14S Series Regulatory Type: E14S001 - Dell PowerVault Storage Area Network | Owner's Manual - Page 2
problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell™, the Dell logo, Dell Boomi™, Dell Precision™ , OptiPlex™, Latitude™, PowerEdge™, PowerVault other countries. IBM® is a registered trademark of International Business Machines Corporation - Dell PowerVault Storage Area Network | Owner's Manual - Page 3
Hard-Drive Indicator Patterns...10 Back-Panel Features And Indicators...11 NIC Indicator Codes...12 Power Indicator Codes...13 Other Information You May Need...13 2 Using The System Setup And Boot Manager 15 Entering System Setup...15 Responding To Error - Dell PowerVault Storage Area Network | Owner's Manual - Page 4
Blank (Back 40 Removing A 3.5 Inch Hard-Drive Blank...40 Installing A 3.5 Inch Hard-Drive Blank...41 Removing A Hot-Swap Hard Drive...41 Installing A Hot-Swap Hard Drive...42 Removing A Hard Drive From A Hard-Drive Carrier 43 Installing A Hard Drive Into A Hard-Drive Carrier 43 Cooling Fans...43 - Dell PowerVault Storage Area Network | Owner's Manual - Page 5
...73 Removing The Hard-Drive Backplane (Back 74 Installing The Hard-Drive Backplane (Back)...75 I/O Panel...76 Removing The I/O Panel...76 Installing The I/O Panel...77 System Board...78 Removing The System Board...78 Installing The System Board...80 4 Troubleshooting Your System 81 Safety - Dell PowerVault Storage Area Network | Owner's Manual - Page 6
Troubleshooting Power Supplies...84 Troubleshooting Cooling Problems...84 Troubleshooting Cooling Fans...85 Troubleshooting System Memory...85 Troubleshooting An Internal USB Key...86 Troubleshooting An SD Card...86 Troubleshooting A Hard Drive...87 Troubleshooting ...103 System Error Messages...103 - Dell PowerVault Storage Area Network | Owner's Manual - Page 7
describes the front-panel features and indicators of the Dell DR4100 system. Figure 1. Front-Panel Features and Indicators shutdown before power to the system is turned off. Used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed - Dell PowerVault Storage Area Network | Owner's Manual - Page 8
by qualified support personnel or by the operating system's documentation. 5 Hard drives Up to twelve 3.5 inch hot-swappable hard drives. 6 Video Service Tag, NIC, MAC address, and so on as per your need. Diagnostic Indicators The diagnostic indicators on the system front-panel display error - Dell PowerVault Storage Area Network | Owner's Manual - Page 9
supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting Help. Temperature indicator Condition The indicator blinks amber if the system experiences a thermal error (for example, a temperature out of range or fan failure). Corrective Action Ensure that - Dell PowerVault Storage Area Network | Owner's Manual - Page 10
card experiences an error. Corrective Action Restart the system. Update any required drivers for the PCIe card. Re-install the card. If the problem persists, see Getting Help. Hard-Drive Indicator Patterns The following topic describes the hard-drive indicator patterns of the Dell DR4100 system - Dell PowerVault Storage Area Network | Owner's Manual - Page 11
Pattern (RAID Only) Condition Steady green Drive online Blinks green three Rebuild aborted seconds, amber three seconds, and off six seconds Back-Panel Features And Indicators The following topic describes the back-panel features and indicators of the Dell DR4100 system. Figure 3. Back-Panel - Dell PowerVault Storage Area Network | Owner's Manual - Page 12
. AC 750 W 11 Power supply (PSU2) AC 750 W 12 Hard drives (2) (back) Two hot-swappable 2.5 inch hard drives. NIC Indicator Codes The following topic describes the NIC indicator codes of the Dell DR4100 system. Figure 4. NIC Indicator 1. link indicator 2. activity indicator Indicator - Dell PowerVault Storage Area Network | Owner's Manual - Page 13
Codes power supply is operational. Indicates a problem with the power supply. CAUTION: When a matched pair can result in an error condition and unexpected system shutdown. To change efficiency, feature set, health status, and supported voltage). Replace the power supply that document or as a separate - Dell PowerVault Storage Area Network | Owner's Manual - Page 14
• The Getting Started Guide that shipped with your system provides an overview of setting up your system, and technical specifications. This document is available online at dell.com/support/manuals. • The rack documentation included with your rack solution describes how to install your system into a - Dell PowerVault Storage Area Network | Owner's Manual - Page 15
as firmware updates, hardware configuration, OS deployment, platform restore, and hardware diagnostics using a graphical user interface. The exact LC2 feature set is determined by the iDRAC license purchased. For more information, see the Dell LC2 documentation at dell.com/support/manuals. Enters - Dell PowerVault Storage Area Network | Owner's Manual - Page 16
booting, make a note of the message. For more information, see System Error Messages. NOTE: After installing a memory upgrade, it is normal for your System Setup Main Screen NOTE: Unified Extensible Firmware Interface (UEFI) Boot Manager is not supported. BIOS Boot Manager is the default boot - Dell PowerVault Storage Area Network | Owner's Manual - Page 17
setup password, TPM security, and so on. It also enables or disables support for local BIOS update, the power and NMI buttons on the system. Miscellaneous the BIOS version installed on the system. System Service Tag Displays the system Service Tag. System Manufacturer Displays the name of system - Dell PowerVault Storage Area Network | Owner's Manual - Page 18
. Node Interleaving Serial Debug Output If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is installed. If Disabled, the system supports asymmetric Non-Uniform Memory Architecture (NUMA) memory configurations. By default, Node Interleaving option - Dell PowerVault Storage Area Network | Owner's Manual - Page 19
in each processor. By default, the Number Processor of Cores per Processor option is set to All. Processor 64-bit Support Specifies if the processor(s) support 64-bit extensions. Processor Core Speed Displays the maximum core frequency of the processor. Processor Bus Speed Displays the bus - Dell PowerVault Storage Area Network | Owner's Manual - Page 20
booting into the Operating System or causing delays in system startup. If the slot is disabled, both the Option ROM and UEFI driver are disabled. Serial Communications Screen Menu Item Description Serial Communication Allows you to select serial communication devices (Serial Device 1 and Serial - Dell PowerVault Storage Area Network | Owner's Manual - Page 21
Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the is set to Enabled. Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/ Mwait option is set to - Dell PowerVault Storage Area Network | Owner's Manual - Page 22
Clear Intel TXT Description The Intel AES-NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default. Allows you to set the system password. This option is set to Enabled by default and - Dell PowerVault Storage Area Network | Owner's Manual - Page 23
NOTE: BIOS updates using Dell Update Package are not affected to set how the system supports staggering of power up Errors Allows you to set whether keyboard-related error messages are reported during system boot. By default, the Report Keyboard Errors field is set to Report. F1/F2 Prompt on Error - Dell PowerVault Storage Area Network | Owner's Manual - Page 24
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI settings of your system. CAUTION: The password features provide a basic level of security for the data on your system. CAUTION: Anyone can access the data stored on your system if the system is - Dell PowerVault Storage Area Network | Owner's Manual - Page 25
Invalid Password! Number of unsuccessful password attempts: System Halted! Must power down. Even after you shut down and restart the system, the error message is displayed until the correct password is entered. The following options are exceptions: • If System Password is not Enabled and is not - Dell PowerVault Storage Area Network | Owner's Manual - Page 26
may not support the full set of features provided by the Lifecycle Controller. For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Lifecycle Controller documentation at dell.com/support/manuals. 26 - Dell PowerVault Storage Area Network | Owner's Manual - Page 27
the iDRAC7 Enterprise License upgrade. For more information on using iDRAC, see the iDRAC7 User's Guide under Software → Systems Management → Dell Remote Access Controllers, at dell.com/support/manuals. Entering The iDRAC Settings Utility 1. Turn on or restart the managed system. 2. Press - Dell PowerVault Storage Area Network | Owner's Manual - Page 28
28 - Dell PowerVault Storage Area Network | Owner's Manual - Page 29
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 30
Figure 6. Inside the System 1. cooling-fan assembly 2. cable securing bracket 3. cooling shroud 4. hard-drive backplane (back) 5. hard drives (back) (2) 6. expansion-card riser 3 7. network daughter card Front Bezel (Optional) 8. expansion-card riser 2 9. expansion-card riser 1 10. heat sink for - Dell PowerVault Storage Area Network | Owner's Manual - Page 31
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 32
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 33
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 34
of DIMMs populated per channel • DIMM operating voltage • system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized) • maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets, one set per - Dell PowerVault Storage Area Network | Owner's Manual - Page 35
Figure 10. Memory Socket Locations Memory channels are organized as follows: Processor 1 Processor 2 channel 0: slots A1, A5, and A9 channel 1: slots A2, A6, and A10 channel 2: slots A3, A7, and A11 channel 3: slots A4, A8, and A12 channel 0: slots B1, B5, and B9 channel 1: slots B2, B6, and B10 - Dell PowerVault Storage Area Network | Owner's Manual - Page 36
to each processor. The allowable configurations depend on the memory mode selected. NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC - Dell PowerVault Storage Area Network | Owner's Manual - Page 37
correctable errors are troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault Storage Area Network | Owner's Manual - Page 38
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that is not occupied. Remove memory-module blanks only if you intend to install memory in those sockets. 1. Turn off the system, including any attached peripherals, and disconnect the system from - Dell PowerVault Storage Area Network | Owner's Manual - Page 39
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 40
blank out until it is free of the hard-drive slot. Figure 12. Removing and Installing a 2.5 Inch Hard-Drive Blank (Back) 1. hard-drive blank (back) Installing A 2.5 Inch Hard-Drive Blank (Back) Insert the hard-drive blank into the hard-drive slot until it clicks into place. Removing A 3.5 Inch Hard - Dell PowerVault Storage Area Network | Owner's Manual - Page 41
into place. 3. If applicable, install the front bezel. Removing A Hot-Swap Hard Drive CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. 1. From the management software, prepare the hard - Dell PowerVault Storage Area Network | Owner's Manual - Page 42
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 43
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 44
of a problem with a troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault Storage Area Network | Owner's Manual - Page 45
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 46
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 47
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 48
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 49
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 50
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 51
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 52
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 53
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 54
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 55
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 56
Expansion Card Riser 1 1. expansion-card slot 1 2. expansion-card slot 2 3. expansion-card slot 3 Figure 26. Removing and Installing the Expansion Card Riser 2 1. expansion-card riser 2 2. riser guide (back) 3. expansion-card riser 2 connector 4. riser guide (front) 56 - Dell PowerVault Storage Area Network | Owner's Manual - Page 57
Connectors on the Expansion Card Riser 2 1. chassis intrusion switch 2. expansion-card slot 4 3. expansion-card slot 5 Figure 28. Removing and Installing the Expansion Card Riser 3 1. riser guide (front) 2. expansion-card riser 3 3. expansion-card riser 3 connector 4. riser - Dell PowerVault Storage Area Network | Owner's Manual - Page 58
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 59
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 60
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 61
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 62
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 63
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 64
6. Loosen the second heat-sink retention socket. 7. Lift the heat sink away from the processor and set the heat sink aside. Figure 33. Removing and Installing the Processor Heat Sink 1. heat sink 2. retention sockets (2) 3. retention screws (2) 4. processor CAUTION: The processor is held in its - Dell PowerVault Storage Area Network | Owner's Manual - Page 65
Figure 34. Processor Shield Opening and Closing Lever Sequence 1. close-lock symbol 2. processor socket-release lever 3. processor 4. processor socket-release lever 5. open-lock symbol 10. Rotate the processor shield upward and out of the way. CAUTION: The socket pins are fragile and can be - Dell PowerVault Storage Area Network | Owner's Manual - Page 66
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 67
in the open position, align pin 1 of the processor, using pin 1 position guide on the socket, as reference and set the processor lightly in the socket. 9. that the new processor operates correctly. Power Supplies Your system supports two 750 W power supply modules. When two identical power supplies - Dell PowerVault Storage Area Network | Owner's Manual - Page 68
iDRAC settings, see the iDRAC7 User's Guide at dell.com/support/manuals. Removing An AC Power Supply CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the - Dell PowerVault Storage Area Network | Owner's Manual - Page 69
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 70
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 71
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 72
removal so that you can replace them in the same locations. 4. Remove the cooling shroud. 5. Remove the cooling-fan assembly. 6. Remove all hard drives. 7. Disconnect the SAS data, signal, and power cable(s) from the backplane. 8. Press the release tabs and slide the backplane upward. Figure 39 - Dell PowerVault Storage Area Network | Owner's Manual - Page 73
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 74
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions both hard drives. 4. - Dell PowerVault Storage Area Network | Owner's Manual - Page 75
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 76
the hard drives in their troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions - Dell PowerVault Storage Area Network | Owner's Manual - Page 77
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions the hard-drive backplane. - Dell PowerVault Storage Area Network | Owner's Manual - Page 78
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions your hard drives. 1. Turn - Dell PowerVault Storage Area Network | Owner's Manual - Page 79
a. mini SAS cable connector b. metal tab c. connector on the system board 6. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board assembly by grasping a - Dell PowerVault Storage Area Network | Owner's Manual - Page 80
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 81
in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure - Dell PowerVault Storage Area Network | Owner's Manual - Page 82
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 83
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 84
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions If the problem is not - Dell PowerVault Storage Area Network | Owner's Manual - Page 85
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 86
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 87
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting a SAS or PERC controller, also see the documentation for your operating - Dell PowerVault Storage Area Network | Owner's Manual - Page 88
service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation system. 6. If the problem is not resolved, turn - Dell PowerVault Storage Area Network | Owner's Manual - Page 89
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 90
90 - Dell PowerVault Storage Area Network | Owner's Manual - Page 91
fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem. Dell Embedded System Diagnostics you if tests are completed successfully • View error messages that inform you of problems encountered during testing When To Use The Embedded - Dell PowerVault Storage Area Network | Owner's Manual - Page 92
all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at dell.com/support/manuals. 92 - Dell PowerVault Storage Area Network | Owner's Manual - Page 93
6 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password, see Disabling A Forgotten Password. Table 4. System Board Jumper Settings Jumper Setting Description PWRD_EN (default) The password feature is enabled (pins 4-6). - Dell PowerVault Storage Area Network | Owner's Manual - Page 94
5 J_TBU 6 J_PS1 7 J_IDSDM 8 J_NDC 9 J_RISER_3A 10 J_RISER_3B 94 Description PSU 2 power connector Optical drive SATA connector Tape backup unit SATA connector Optical drive power connector Tape backup unit power connector PSU 1 power connector Internal dual SD module connector Network - Dell PowerVault Storage Area Network | Owner's Manual - Page 95
Item Connector Description 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC7 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_RISER_2A Riser 2 connector 18 J_RISER_1A Riser - Dell PowerVault Storage Area Network | Owner's Manual - Page 96
only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came - Dell PowerVault Storage Area Network | Owner's Manual - Page 97
7 Technical Specifications Processor Processor type One or two Intel Xeon processor E5-2600 product family Power AC Power Supply (per power supply) Wattage Heat dissipation NOTE: Heat dissipation is calculated using the power supply wattage rating. Voltage NOTE: This system is also designed to be - Dell PowerVault Storage Area Network | Owner's Manual - Page 98
Memory module sockets Memory module capacities RAM Drives Hard drives Connectors Back NIC Serial USB Video Front USB Video Internal USB Internal Dual SD Module 800 MT/s, 1066 MT/s, 1333 MT/s or 1600 MT/s DDR3 registered Error Correcting Code (ECC) DIMMs Support for advanced ECC or memory optimized - Dell PowerVault Storage Area Network | Owner's Manual - Page 99
power supplies are required. • Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • Maximum 95 W processor supported on 3.5 inch hard drive chassis. • Maximum 115 W processor supported on 2.5 inch hard drive chassis. Environmental NOTE: For additional - Dell PowerVault Storage Area Network | Owner's Manual - Page 100
Environmental Humidity Percentage Range 10% to 80% Relative Humidity with 26 °C (78.8 °F) maximum dew point. Relative humidity Storage 5% to 95% RH with 33 °C (91 °F) maximum dew point. Atmosphere must be non-condensing at all times. Maximum vibration Operating Storage 0.26 Grms at 5 Hz to - Dell PowerVault Storage Area Network | Owner's Manual - Page 101
Environmental Conductive Dust Air must be free of conductive dust, zinc whiskers, or NOTE: Applies to data center and non-data center other conductive particles. environments. Corrosive Dust NOTE: Applies to data center and non-data center environments. • Air must be free of corrosive dust. • - Dell PowerVault Storage Area Network | Owner's Manual - Page 102
102 - Dell PowerVault Storage Area Network | Owner's Manual - Page 103
or the operating system's documentation for an explanation of the message and recommended action. NOTE: In some messages, a particular system component is identified by name ("") component number (""), or location ("bay"). Error Code AMP0302 Message Information Message Details - Dell PowerVault Storage Area Network | Owner's Manual - Page 104
Error Code Check system fans. If the problem persists, see Getting Help. Message Details Action CPU has an internal error (IERR). System Event Log and Operating System Logs may indicate that the exception is external to the processor. Review System - Dell PowerVault Storage Area Network | Owner's Manual - Page 105
Error Code CPU0005 CPU0010 CPU0023 CPU0204 CPU0700 CPU0701 Message Information Details Action The processor temperature increased beyond the operational range. Review the logs for fan failures. If no fan failures are detected, check inlet temperature (if available) and reinstall processor heat - Dell PowerVault Storage Area Network | Owner's Manual - Page 106
Error Code CPU0702 CPU0703 CPU0704 Message Information Action 1. Check system and operating If the issue persists, see Getting Help. Message Details Action CPU machine check error detected. System event log and operating system logs may indicate that the exception is external to - Dell PowerVault Storage Area Network | Owner's Manual - Page 107
Error Code FAN0000 FAN0001 FAN1201 HWC1001 HWC2003 HWC2005 MEM0000 Message Information 5. If degraded. Check if the cable is present, then reinstall or reconnect. Persistent correctable memory errors detected on a memory device at location(s) . This is an early indicator of - Dell PowerVault Storage Area Network | Owner's Manual - Page 108
Error Code MEM0001 MEM0007 MEM0701 MEM0702 MEM1205 MEM1208 Message Information Message Details Action Multi-bit memory errors detected on a memory device at location(s) . The memory module has encountered an uncorrectable error. System performance may be degraded. The operating system - Dell PowerVault Storage Area Network | Owner's Manual - Page 109
Error Code MEM8000 PCI1302 PCI1304 PCI1308 PCI1320 PCI1342 PCI1348 Message Information Message Details Action Correctable memory error logging disabled for a memory device at location . Errors are being corrected but no longer logged. Review system logs for memory exceptions. Reinstall - Dell PowerVault Storage Area Network | Owner's Manual - Page 110
Error Code PCI1360 PDR0001 PDR1016 PST0128 PST0129 PSU0001 PSU0002 Message Information Details Action System performance may be degraded, or system may fail to operate. Cycle input power, update component drivers Compare system memory installation to supported system memory configurations. Message - Dell PowerVault Storage Area Network | Owner's Manual - Page 111
Error Code PSU0003 PSU0006 PSU0016 PSU0031 PSU0032 Message Information Details Action System performance and power redundancy may be degraded or lost. Remove and reinstall the power supply at the next service power supplies and review proper configuration in this manual. Message Details Action - Dell PowerVault Storage Area Network | Owner's Manual - Page 112
Error Code PSU0033 PSU0034 PSU0035 PSU0036 PSU0037 PSU0076 112 Message Information Message Details Details Action Fan failure detected on power supply . Check for fan blockage. If the problem persists, see Getting Help. A power supply wattage mismatch is detected; power supply is - Dell PowerVault Storage Area Network | Owner's Manual - Page 113
Error Code log for power supply failures. Review system configuration and power consumption. log for power supply failures. Review system configuration and power consumption and operation. If unintended, review system configuration changes and exceeds capacity. Review system configuration, upgrade - Dell PowerVault Storage Area Network | Owner's Manual - Page 114
Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 SEC0031 SEC0033 Message Information Message Details Action Removable Flash Media is write protected. The card is write-protected - Dell PowerVault Storage Area Network | Owner's Manual - Page 115
Error Code SEL0006 SEL0008 SEL0012 SEL1204 TMP0118 TMP0119 Message Information Details Action The exceptions. Reboot the management controller or iDRAC. Cycle system input power. If problem persists call support. Message Details Action An unknown system hardware failure detected. If the system - Dell PowerVault Storage Area Network | Owner's Manual - Page 116
Error Code fans may have failed. Check the system operating environment and review event log for fan failures. Message Details Action The system you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns - Dell PowerVault Storage Area Network | Owner's Manual - Page 117
Alert Messages Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation. 117 - Dell PowerVault Storage Area Network | Owner's Manual - Page 118
118 - Dell PowerVault Storage Area Network | Owner's Manual - Page 119
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Dell DR4100 Systems
Owner's Manual
Regulatory Model: E14S Series
Regulatory Type: E14S001