Dell Precision 370 Quick Reference Guide - Page 32

Light Pattern, Problem Description, Suggested Resolution - diagnostic lights

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www.dell.com | support.dell.com Light Pattern ABCD Problem Description Suggested Resolution A possible BIOS failure has occurred; the Run the BIOS Recovery utility, wait for computer is in the recovery mode. recovery completion, and then restart the computer. ABCD A possible processor failure has occurred. Reinstall the processor and restart the computer. For more information on reinstalling the processor, see your User's Guide. ABCD Memory modules are detected, but a memory failure has occurred. ABCD A possible expansion card failure has occurred. = yellow = green = off 1 Reseat the memory modules. 2 Restart the computer. 3 Run the Dell Diagnostics. 4 If the problem persists, contact Dell. 1 Determine if a conflict exists by removing a card (not the graphics card) and then restarting the computer. For more information on removing a card, see your User's Guide. 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card you removed for resource conflicts (see "Resolving Software and Hardware Incompatibilities"). 4 If the problem persists, contact Dell. For more information on contacting Dell, see your User's Guide. 32 Quick Reference Guide

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32
Quick Reference Guide
www.dell.com | support.dell.com
Light Pattern
Problem Description
Suggested Resolution
A possible BIOS failure has occurred; the
computer is in the recovery mode.
Run the BIOS Recovery utility, wait for
recovery completion, and then restart
the computer.
A possible processor failure has occurred.
Reinstall the processor and restart the
computer. For more information on
reinstalling the processor, see your
User’s Guide
.
Memory modules are detected, but
a memory failure has occurred.
1
Reseat the memory modules.
2
Restart the computer.
3
Run the Dell Diagnostics.
4
If the problem persists, contact Dell.
A possible expansion card failure has
occurred.
1
Determine if a conflict exists by
removing a card (not the graphics
card) and then restarting the
computer. For more information
on removing a card, see your
User’s
Guide
.
2
If the problem persists, reinstall the
card that you removed, remove a
different card, and then restart the
computer.
3
Repeat this process for each card.
If the computer starts normally,
troubleshoot the last card you
removed for resource conflicts (see
"Resolving Software and Hardware
Incompatibilities").
4
If the problem persists, contact Dell.
For more information on contacting
Dell, see your
User’s Guide
.
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
= yellow
= green
= off