Dell Precision M4400 Setup and Quick Reference Guide

Dell Precision M4400 Manual

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  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 1
    Dell Precision™ M4400 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 2
    used in this text: Dell, the DELL logo, Dell Precision, Wi-Fi Catcher, DellConnect, and Dell MediaDirect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel is a registered trademark and Core is a trademark of Intel
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 3
    9 Battery Removal 10 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator 11 2 Setting Up Your Computer 13 Quick Setup 13 Connecting to the Internet 16 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 17 Microsoft® Windows® XP Operating System . . . 17
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    Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 54 Using Microsoft® Windows® System Restore . . . 54 Using Dell Factory Image Restore
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    Product Information 62 Returning Items for Warranty Repair or Credit . . . . . 62 Before You Call 63 Contacting Dell 65 7 Finding Information 67 Index 69 Contents 5
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    6 Contents
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    more information about the features of your computer, see the Dell™ Technology Guide at support.dell.com. Front View 12 3 25 24 23 22 21 20 19 18 1 camera and microphone (optional) 3 display 4 5 6 9 A 7 8 9 12 11 10 1514 13 16 17 2 display latch 4 keyboard status lights About Your Computer 7
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    13 wireless switch and 14 speaker Dell™ Wi-Fi Catcher™ Network Locator button 15 fingerprint reader (optional) 16 media bay 17 PC Card slot 18 contactless smart-card-reader 19 track stick 20 display latch release 21 track stick buttons/touch pad buttons 22 touch pad 23 speaker 24 device
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    connector 6 eSATA/USB connector 8 AC adapter connector 10 power light/battery light 12 battery 14 modem connector (RJ-11) CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your Dell computer in a low-airflow environment, such as a closed briefcase
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    section, follow the safety instructions that shipped with your computer. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 11
    icon Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For more information about the wireless switch and the Wi-Fi Catcher Network Locator, see the Dell Technology Guide on your computer or at support.dell.com. For
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    12 About Your Computer
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    begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with of the connector on the AC adapter to avoid damaging the cable. NOTE: Some devices may not be included if you did not order them. 1 Connect the AC adapter
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    2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player. 14 Setting Up Your Computer
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    once before you install any cards or connect the computer to a docking device or other external device, such as a printer. 6 Connect to the Internet. See "Connecting to the Internet" on page 16 for more information. 4 3 2 1 1 Internet service 3 wireless router 5 laptop with wireless connection
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    the instructions on the screen to complete the setup. If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the appropriate section below. NOTE: If you cannot connect to the Internet, see the Dell Technology Guide
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 17
    Help me choose or contact your ISP. 5 Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer Microsoft® Windows® XP Operating System Windows XP provides the Files and Settings Transfer Wizard to move
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    Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings→ Next. 4 On the
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 19
    The wizard applies the collected files and settings to your new computer. 3 On the Finished screen, click Finished, and restart the new computer. Running the Files and Settings Transfer Wizard Without the Dell Operating System Media To run the Files and Settings Transfer Wizard without the Operating
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 20
    information about this procedure, search support.dell.com for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available
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    click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Setting Up Your Computer
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    22 Setting Up Your Computer
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    Hard drive Second hard drive (optional) Intel® Core™2 Quad Extreme Edition processor 12 MB 1067 MHz SATA media bay System Information System chipset Data bus width DRAM bus width Processor address bus width Intel PM45 64 bit 64 bit 36 bit Secure Digital (SD) Memory Card Reader Cards supported
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 24
    memory 8 GB (Windows Vista only) NOTE: Dual-channel bandwidth operation requires both memory slots to be populated and match in size. NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files. Ports and Connectors
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    USB 2.0/eSATA connector with up to 2 A shared power for external device DisplayPort supports HDMI, DVI, dual-link DVI, and VGA via dongle 10/100/1000 Ethernet LAN on system board WLAN Mobile Broadband Bluetooth® wireless technology WI-MAX Ultra-Wide Band technology Full-Mini-Card Mobile Broadband
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    discrete hardware, supports OpenGL graphics PCI-E graphics x16 discrete video: nVIDIA Quadro FX580M 512-MB OpenGL discrete memory integrated on system board VGA, DisplayPort, Advanced E-Port, and E-Port capability VGA DisplayPort DVI (DisplayPort adapter or through E-Port) HDMI DVI dual-link two
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    Display Types (active-matrix TFT) Form factor Maximum resolutions: WXGA CCFL WXGA+ WLED WUXGA CCFL /RGBLED Refresh rate Operating angle Viewing angles: Horizontal Vertical Pixel pitch: Typical power consumption (panel with backlight): Keyboard Number of keys Layout Size WXGA, WXGA+, WUXGA 391 mm (
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    Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 240 cpi 65.8-mm (2.59-inches) sensor-active area 38.5-mm (1.52-inches) rectangle Battery Types 6-cell "smart" lithium ion 9-cell "smart" lithium ion 12-cell "smart" polymer slice Voltage 11.1 VDC Dimensions, 6-cell
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    intensive conditions. Charge time (approximate): Computer off 1 hour to 80% capacity Operating time Battery operating time to 104°F) Storage -10° to 65°C (14° to 149°F) Coin-cell battery replaceable AC Adapter Types Input voltage Output voltage Frequency 65-W travel adapter Input current
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    AC Adapter (continued) 130-W Dell adapter PA-4E Input current Output current 358 mm (14.1 inches) 244 mm (9.6 inches) 2.78 kg (6.11 lb) with 6-cell battery and optical drive 2.65 kg (5.83 lb) with 6-cell battery; without optical drive 0° to 35°C (32° to 95°F) -40° to 65°C (-40° to 149°F) 10%
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    that simulates user environment): Operating 0.66 GRMS Storage 1.3 GRMS Maximum shock (measured with hard drive in operating status and a 2 ms half-sine pulse for operating; also measured with hard drive in head-parked position and a 2 ms halfsine pulse for storage): Operating 143 G Storage
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    32 Specifications
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    button to resume normal operation. Blinking amber The computer is receiving electrical power, a device such as a memory module or graphics card might be malfunctioning or incorrectly installed. Steady amber There may be a power problem or an internal device malfunction. Troubleshooting 33
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    a faulty module or reinstalled all modules without error. 2 If available, install good memory of the same type into your computer (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. board failure 34 Troubleshooting
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    your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 5 Real-time clock 1 Replace the battery (see your Service Manual failure. Possible at support.dell.com). battery failure or 2 If the problem persists, contact Dell. motherboard failure. 6 Video BIOS Test
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    , remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). 36 Troubleshooting
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    the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics
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    . See your Service Manual at support.dell.com for more information. N O B O O T D E V I C E A V A I L A B L E - The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device. 38 Troubleshooting
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    - You have too many programs open. Close all windows and open the program that you want to use. OP E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive (see your Service Manual at support.dell.com). If the problem persists, contact Dell (see "Contacting Dell" on page 65). OPTIONAL
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    to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see your Service Manual at support.dell.com). If the message reappears, contact Dell (see "Contacting Dell" on page 65). TIME- OF
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    bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct see your Service Manual at support.dell.com
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    and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 43
    your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media. Starting the Dell
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    the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com
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    , including graphics cards (see your Service Manual at support.dell.com). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - There is a power problem, a device may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is securely connected to the system board
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    using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer
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    instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. Troubleshooting
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    • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 49
    to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings. For more information about the Dell Support Utility, click the question mark (?) at the top of the Dell™ Support screen. Troubleshooting
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    50 Troubleshooting
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    of your problem and, if necessary, update the driver. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System Properties window, click the Hardware tab, and click Device Manager. Windows Vista: 1 Click the Windows Vista
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 52
    you installed the new driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 54) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed
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    in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files to your hard drive as
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    . Both permanently delete all data on the hard drive and remove any programs installed after you received the computer. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. • If you received aDell Operating System media with your computer, you can use
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    or programs until the system restoration is complete. 1 Click Start→ All Programs→ Accessories→ System Tools→ System Restore. 2 Click either Restore my computer to an earlier time or Create a restore point. 3 Click Next and follow the remaining on-screen prompts. Windows Vista: 1 Click Start . 2 In
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 56
    on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not
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    in before you installed the new device driver. See "Using Microsoft® Windows® System Restore" on page 54. NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 58
    must also reinstall the device drivers, virus protection program, and other software. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System media. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. When the DELL logo appears, press
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 59
    suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 60 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 65
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 60
    for information on availability. Technical Support and Customer Service Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 61
    have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 65. Problems With Your Order If you
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 62
    the tests that you have run and any error messages reported by the Dell Diagnostics (see "Contacting Dell" on page 65). 3 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 4 Pack the equipment to
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 63
    Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 64
    Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 65
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 66
    66 Getting Help
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 67
    that may have shipped with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced
  • Dell Precision M4400 | Setup and Quick Reference Guide - Page 68
    and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your operating system The Dell Technology Guide is available on your hard drive and at support.dell
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    59, 65 software updates, 49 Support Utility, 49 Dell (continued) technical support and customer service, 60 Technical Update Service, 48 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 43 Dell Factory Image Restore, 56 Dell Technology Guide, 68
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    setting up, 16 M media Drivers and Utilities, 67 operating system, 67 memory troubleshooting, 46 N networks connecting, 15 overview, 15 Notebook System Software, 67 O operating system Dell Factory Image Restore, 56 media, 57, 67 reinstalling, 67 System Restore, 54 Operating System media, 54, 58, 67
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    , 47-48 updates, 48 specifications, 23 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 System Restore, 54 enabling, 56 T transferring information to a new computer, 17 troubleshooting, 33, 68 blue screen, 48 computer
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    License label, 68 Windows Vista Dell Factory Image Restore, 56 Device Driver Rollback, 52 Program Compatibility wizard, 47 reinstalling, 67 returning to a previous device driver version, 52 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 17 reinstalling
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www.dell.com | support.dell.com
Dell Precision™ M4400
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the
Dell Technology Guide
at
support.dell.com
.
Model PP30L