Dell Precision M4700 Re-Image How-To Guide
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- Dell Precision M4700 | Re-Image How-To Guide - Page 1
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide Dell Business Client Re-Image "How-To" Guide Latitude Ultrabook, E-Family & Mobile Precision Notebook Revision 7.0 A07 December 15th, 2012 - Dell Precision M4700 | Re-Image How-To Guide - Page 2
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide - Dell Precision M4700 | Re-Image How-To Guide - Page 3
, E-Family & Mobile Precision Reimage "How-To" Guide Contents 1 Overview...4 2 "How-To" ...5 2.1 Supported Operating Systems ...5 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact 6 2.3 Latest Drivers / Applications and Utilities...8 2.4 Installation Sequence...9 2.5 BIOS...12 - Dell Precision M4700 | Re-Image How-To Guide - Page 4
other computer systems. Dell recommends ensuring BIOS settings (including SATA configurations modes) are correctly set and using the latest device drivers and applications when imaging their systems. This "How-To" guide applies to the following Latitude E-Family & Mobile Precision systems: Product - Dell Precision M4700 | Re-Image How-To Guide - Page 5
Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2 "How-To" 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Note: Not all generation notebook computers can - Dell Precision M4700 | Re-Image How-To Guide - Page 6
o Graphics controller (Intel, nVidia and AMD) o HDMI Audio o Network LoM (Intel and Broadcom) o Wireless LAN o Wireless WAN o WiMAX o Bluetooth o UWB - Latitude E-Family & Mobile Precision 1st & 2nd generation o Dell Control Vault o Contactless smartcard / RFID o Webcam o USB 3.0 o Free Fall Sensor - Dell Precision M4700 | Re-Image How-To Guide - Page 7
On / Precision On - Reader, Flash, and ARM - Latitude E-Family & Mobile Precision 1st &2nd generation o WiDi display - Latitude E-Family & Mobile Precision 4th generation o Intel® Responsiveness Technologies - Latitude E-Family & Mobile Precision 4th generation o Dell Battery Management - Latitude - Dell Precision M4700 | Re-Image How-To Guide - Page 8
& Mobile Precision Reimage "How-To" Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell's support web site http://support - Dell Precision M4700 | Re-Image How-To Guide - Page 9
Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual - Dell Precision M4700 | Re-Image How-To Guide - Page 10
& Mobile Precision Reimage "How-To" Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: o BIOS o Intel Chipset - Helps Windows control system board components and controllers. o Dell Desktop System Software - A compilation of critical Microsoft QFEs updates - Dell Precision M4700 | Re-Image How-To Guide - Page 11
E-Family & Mobile Precision Reimage "How-To" Guide HW based solution using out-of-band communication for management access to client systems (independent of the system state) o USB 3.0 o Touch Screen Digitizer o Control Vault Driver Update (FingerPrint Reader, Contactless Smart Card reader tied in - Dell Precision M4700 | Re-Image How-To Guide - Page 12
Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell's driver & downloads support web site (support.dell.com) under the "BIOS" section. Some of the BIOS settings are critical to Operating - Dell Precision M4700 | Re-Image How-To Guide - Page 13
of 4th generations Latitude E-Family & Mobile Precision. These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 2. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the TPM - Dell Precision M4700 | Re-Image How-To Guide - Page 14
o Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks, , Ultrabook . The Intel Mobile Chipset driver is available on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section - Dell Precision M4700 | Re-Image How-To Guide - Page 15
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide o The SATA operation modes are configured in the BIOS. Refer to the BIOS section 2.5 o If the SATA mode is configured in AHCI, IRRT, RAID On, or RAID mode, the IMSM / IRST driver must be installed during the initial - Dell Precision M4700 | Re-Image How-To Guide - Page 16
, E-Family & Mobile Precision Reimage "How-To" Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the - Dell Precision M4700 | Re-Image How-To Guide - Page 17
on Dell's driver & downloads support web site (support.dell.com) under the "Video" section Note: For the nVidia Discrete Graphics solution on Latitude E-Family & Mobile Precision 3rd & 4th Generation platforms (refer to the below table), the following should be followed: 1. First, install the Intel - Dell Precision M4700 | Re-Image How-To Guide - Page 18
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide - Dell Precision M4700 | Re-Image How-To Guide - Page 19
support web site (support.dell.com) under the "Audio" section Note: Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel - Dell Precision M4700 | Re-Image How-To Guide - Page 20
Card Reader 6. Dell Smart Card Keyboard 7. UPEK TouchChip Fingerprint Reader 8. Authentec Fingerprint Reader 9. Broadcom Unified Security Hub 10. Vista Storage driver Update (for ATAPI.SYS) o The Control Point Security Device Driver is available on Dell's driver & downloads support web site (support - Dell Precision M4700 | Re-Image How-To Guide - Page 21
Status o Power Scheme and Sleep Mode o Display and Devices o Keyboard Backlighting and Hotkeys Customization o Extended Battery Life / All Day Battery Life o The Control Point System Manager Application is available on Dell's driver & downloads support web site (support.dell.com) under "Control - Dell Precision M4700 | Re-Image How-To Guide - Page 22
on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section o Refer to Table B2 under Appendix-B for DCP Security Manager features 2.6.9.4 Control Point Connection Manager, (applies to 1st generation Latitude EFamily & Mobile Precision only) o Dell Control - Dell Precision M4700 | Re-Image How-To Guide - Page 23
Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide o The DFEP Application is available on Dell's driver & downloads support web site (support.dell.com) under "System Utilities" section Note: Supported for Windows7 only Note: Dell Feature Enhancement Pack will uninstall Dell System Manager - Dell Precision M4700 | Re-Image How-To Guide - Page 24
Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell's driver & downloads support web site (support.dell.com) under the - Dell Precision M4700 | Re-Image How-To Guide - Page 25
system, and to the service carrier you have a contract with available on Dell's driver & downloads support web site (support.dell.com) under the "Communication" section o The Wireless 5600 EVDO-HSPA module(applies to 1st generation Latitude E-Family & Mobile Precision only) requires the installation - Dell Precision M4700 | Re-Image How-To Guide - Page 26
only installing the appropriate driver for the system. 3rd generation Latitude Touchpad driver is backword compatible on 2nd generation Latitude systems o Dell Touchpad drivers are found under the "Input Device Drivers" section posted on Dell's driver & downloads support web site (support.dell.com) - Dell Precision M4700 | Re-Image How-To Guide - Page 27
, E-Family & Mobile Precision Reimage "How-To" Guide 2.6.16 Free Fall Sensor o Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7/8 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Sensor driver found under the - Dell Precision M4700 | Re-Image How-To Guide - Page 28
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide Intel Identity Protection Technology (IPT) feature requires IPT Middleware to be installed after the AMT Unified driver 4. For E-Family 4th generation systems, Intel Unified AMT 8 Management Interface Driver Intel - Dell Precision M4700 | Re-Image How-To Guide - Page 29
Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 2.6.22 Windows Update o Dell recommends performing Microsoft Windows updates to ensure the latest security, reliability, and compatibility updates are installed. These updates can be downloaded from Windowsupdate.Microsoft.com - Dell Precision M4700 | Re-Image How-To Guide - Page 30
& Mobile Precision Reimage "How-To" Guide Latitude ON Reader / Precision ON Reader Install the "Reader 2.0" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section 2.6.24 Intel® Responsiveness Technologies o Intel® Responsiveness - Dell Precision M4700 | Re-Image How-To Guide - Page 31
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide HDD + SSD HDD + mSATA Not supported Supported Not supported Supported Supported Supported SSD only mSATA only Hybrid Drive Supported Supported Not supported (Note: SSD performance achieved without Smart Response) - Dell Precision M4700 | Re-Image How-To Guide - Page 32
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide Appendix - Dell Precision M4700 | Re-Image How-To Guide - Page 33
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide Appendix A .NET Framework Requirements What is . Microsoft Windows platform. .NET Framework Requirements? Driver / S W S tack Intel Intel GMA 4500MHD Graphics Intel GMA HD Graphics Intel Media Adapter HD/HD 2000/HD 3000 - Dell Precision M4700 | Re-Image How-To Guide - Page 34
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives space. While hard drives will transition Operating System and its service pack, some extra - Dell Precision M4700 | Re-Image How-To Guide - Page 35
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and - Dell Precision M4700 | Re-Image How-To Guide - Page 36
Advanced Format drive partitions are properly aligned 2. Install/Upgrade Intel RST Storage driver to 9.6 or higher(1) 1. Install/Upgrade Intel RST Storage driver to 9.6 or higher(1) - (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads for - Dell Precision M4700 | Re-Image How-To Guide - Page 37
Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide 3.3 Other Partition Alignment Requirements Environment Action IRRT / RAID 0,1 & 5 Configuration Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned Data Protection / Encryption Use Alignment - Dell Precision M4700 | Re-Image How-To Guide - Page 38
-Installation of Operating System The Paragon Alignment Tool (PAT) is a hardware agnostic tool available for download from the Dell Support website in Dell Drivers and Downloads for your system under the SATA Drives section. This tool can be used after an Operating System is installed to align the - Dell Precision M4700 | Re-Image How-To Guide - Page 39
O2Micro Smart Card Reader 6. Dell Smart Card Keyboard 7. UPEK TouchChip Fingerprint Reader 8. Authentec Fingerprint Reader 9. Broadcom Unified Security Hub 10. Vista Storage Driver Update (for ATAPI.SYS) 5. Can I use WiMax and WiFi at the same time? a. No, the wireless adapter only supports one of - Dell Precision M4700 | Re-Image How-To Guide - Page 40
Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide a. The Dell System Software utility provides critical updates and patches for folder on the Dell Drivers and Download page 7. What is the Client System Update application? a. Located under System Management > Client System Update, this is - Dell Precision M4700 | Re-Image How-To Guide - Page 41
Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature user profiles View battery manufacturer info. View battery health info. battery charge enable/disable - Dell Precision M4700 | Re-Image How-To Guide - Page 42
& Mobile Precision Reimage "How-To" Guide - Control Point Security Manager Features - Table B2 Category ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader External Dell Branded Finger Print Reader Contact Smart Card Reader Contacless Smart Card Reader Contacless Smart Card - Dell Precision M4700 | Re-Image How-To Guide - Page 43
Precision Reimage "How-To" Guide - Control Point Connection Manager Features - Table B4 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Dell Wireless LAN 1520 (Broadcom TGV - no enterprise extension) Intel Wireless LAN 5100, 5300 WLAN WWAN • Intel® Centrino® Ultimate-N 6300 WiFi card - Dell Precision M4700 | Re-Image How-To Guide - Page 44
Mobile Precision Reimage "How-To" Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) o Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. o To enhance Plug And Play performance E-Family products no longer require a docking - Dell Precision M4700 | Re-Image How-To Guide - Page 45
Dell Latitude Ultrabook, E-Family & Mobile Precision Reimage "How-To" Guide - Dell Precision M4700 | Re-Image How-To Guide - Page 46
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Dell Latitude Ultrabook, E-Family & Mobile Precision
Reimage “How
-
To” Guide
Dell
Business Client
Re-
Image “How
-
To” Guide
Latitude Ultrabook, E-Family &
Mobile Precision Notebook
Revision 7.0
A07
December 15
th
, 2012