Dell Precision M6500 E-Family Re-Image Guide
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- Dell Precision M6500 | E-Family Re-Image Guide - Page 1
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Dell Business Client Re-Image "How-To" Guide Latitude E-Family & Mobile Precision Revision 3.0 A03 May 5th, 2011 - Dell Precision M6500 | E-Family Re-Image Guide - Page 2
E-Family & Mobile Precision Reimage "How-To" Guide Contents 1 Overview...3 2 "How-To" ...4 2.1 Supported Operating Systems...4 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact 5 2.3 Latest Drivers / Applications and Utilities...6 2.4 Installation Sequence ...7 2.5 BIOS ...10 - Dell Precision M6500 | E-Family Re-Image Guide - Page 3
drivers are required to enable the new technologies and features of Dell Latitude E-Family & Mobile Precision products, including the 512e Advanced Format HDD (See appendix -B). Reinstalled images should be built from a clean hand installed OS load and following the steps in this guide. Dell does - Dell Precision M6500 | E-Family Re-Image Guide - Page 4
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2 "How-To" 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Microsoft Windows XP 32 & 64-Bit Vista 32 & 64-Bit - Dell Precision M6500 | E-Family Re-Image Guide - Page 5
Note: Not all features are available on all systems - New BIOS architecture - Latitude E-Family & Mobile Precision - Chipset 1. Intel Core i3, i5 & i7 Dual Core CPUs that include updated integrated graphics 2. Intel Core i7 Quad Core CPUs - 512e / 4KBe Sector HDDs - Intel RAID Functionality - eSATA - Dell Precision M6500 | E-Family Re-Image Guide - Page 6
& Mobile Precision Reimage "How-To" Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell's support web site http://support - Dell Precision M6500 | E-Family Re-Image Guide - Page 7
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system - Dell Precision M6500 | E-Family Re-Image Guide - Page 8
and controllers. - Dell Desktop System Software - A compilation of critical Microsoft QFEs updates - Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller - Intel Storage: 1. Intel Matrix Storage Manager - Latitude E-Family & Mobile Precision 1st - Dell Precision M6500 | E-Family Re-Image Guide - Page 9
"How-To" Guide - USB 3.0 - Touch Screen Digitizer - Webcam driver - XP (32 & 64-Bit) only - Control Vault Firmware Update 2.4.2.2 Applications: - Dell Control Point - DCP, 1st & 2nd generations Latitude E-Family & Mobile Precision 1. Control Point System Manager DCP Extended Battery Life - EBL - Dell Precision M6500 | E-Family Re-Image Guide - Page 10
Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell's driver & downloads support web site (support.dell.com) under the "BIOS" section. Some of the BIOS settings are critical to Operating System - Dell Precision M6500 | E-Family Re-Image Guide - Page 11
Family & Mobile Precision Reimage "How-To" Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 1. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the - Dell Precision M6500 | E-Family Re-Image Guide - Page 12
Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks. The Intel Mobile Chipset driver is available on Dell's driver & downloads support web site (support.dell.com) under the "Chipset" section 2.6.2 Dell System Software for critical - Dell Precision M6500 | E-Family Re-Image Guide - Page 13
E-Family & Mobile Precision Reimage "How-To" Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the - Dell Precision M6500 | E-Family Re-Image Guide - Page 14
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.6.5 Graphics: - Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & Mobile Precision 1st generation only, the Audio driver must be installed prior to installing the graphics driver. This - Dell Precision M6500 | E-Family Re-Image Guide - Page 15
or ATI discrete graphics cards 2. Core i7 and i5 Dual Core CPUs - Microsoft Operating Systems do not include the Intel Dual-Core Turbo Boost driver. Install the following driver provided by Dell: Dual-Core Turbo Boost driver is available on Dell's driver & downloads support web site (support.dell - Dell Precision M6500 | E-Family Re-Image Guide - Page 16
Card Reader 6. Dell Smart Card Keyboard 7. UPEK TouchChip Fingerprint Reader 8. Authentec Fingerprint Reader 9. Broadcom Unified Security Hub 10. Vista Storage driver Update (for ATAPI.SYS) - The Control Point Security Device Driver is available on Dell's driver & downloads support web site (support - Dell Precision M6500 | E-Family Re-Image Guide - Page 17
on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section - Refer to Table B2 under Appendix-B for DCP Security Manager features 2.6.9.4 Control Point Connection Manager, (applies to 1st generation Latitude E-Family & Mobile Precision only) - Dell Control - Dell Precision M6500 | E-Family Re-Image Guide - Page 18
troubleshooting o Provides the capability to enable or disable any of the radios on the notebook such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband - The Control Point Connection Manager Application is available on Dell's driver & downloads support web site (support.dell.com) under the "Control - Dell Precision M6500 | E-Family Re-Image Guide - Page 19
do not provide native device driver support for WLAN controllers featured in Dell Latitude E-Family & Mobile Precision systems. To obtain wireless network functionality, install the Wireless LAN device driver applicable to the WLAN devices installed in the notebook computer found under the "Network - Dell Precision M6500 | E-Family Re-Image Guide - Page 20
Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell's driver & downloads support web site (support.dell.com) under the - Dell Precision M6500 | E-Family Re-Image Guide - Page 21
Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.6.15 Touchpad - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Dell Touchpad drivers - The Microsoft native OS mouse driver only provides basic point and click functionality. No - Dell Precision M6500 | E-Family Re-Image Guide - Page 22
Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.6.16 Free Fall Sensor - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the Free Fall Sensor driver. Install the following driver provided by Dell: 1. Free Fall Sensor driver found under - Dell Precision M6500 | E-Family Re-Image Guide - Page 23
E-Family & Mobile Precision Reimage "How-To" Guide 2.6.19 USB 3.0 - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not include the USB 3.0 driver. Install the NEC USB 3.0 driver available on Dell's driver & downloads support web site (support.dell.com) under - Dell Precision M6500 | E-Family Re-Image Guide - Page 24
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 2.6.22 Control Vault Firmware - Dell recommends updating the Control Vault Firmware available on Dell's driver & downloads support web site (support.dell.com) under the "Control Point" section 2.6.23 Windows Update - Dell recommends - Dell Precision M6500 | E-Family Re-Image Guide - Page 25
, the "Control Point Button Service" is already installed Latitude ON Flash / Precision ON Flash - Flash module is installed Install the "Latitude ON Flash" in Windows available on Dell's driver & downloads support web site (support.dell.com) under the "Applications" section Latitude ON Reader - Dell Precision M6500 | E-Family Re-Image Guide - Page 26
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Appendix - Dell Precision M6500 | E-Family Re-Image Guide - Page 27
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Appendix A .NET Framework Requirements What is .NET Driver / SW Stack Intel Intel GMA 4500MHD Graphics Intel GMA HD Graphics Intel Media Adapter HD/HD 2000/HD 3000 AMD Catalyst Control Center - Control Panel Intel MSM / RST Storage - Dell Precision M6500 | E-Family Re-Image Guide - Page 28
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Appendix B 512e / 4KBe HDD Re-image Guidelines 1 What is Advanced Format HDD? HDD industry is moving towards supporting higher drives capacity, to address the current limitations with the 512byte sector HDDs, the industry is moving - Dell Precision M6500 | E-Family Re-Image Guide - Page 29
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 3 Re-imaging Requirements when using Advanced Format HDDs The following are the re-imaging guidelines needed to support Advanced Format HDDs. These requirements are dependent on which Operating System will be installed and which - Dell Precision M6500 | E-Family Re-Image Guide - Page 30
Advanced Format drive partitions are properly aligned 2. Install/Upgrade Intel RST Storage driver to 9.6 or higher(1) 1. Install/Upgrade Intel RST Storage driver to 9.6 or higher(1) - (1) The Intel RST Driver 9.6 or higher can be found on the Dell Support website in Dell Drivers and Downloads - Dell Precision M6500 | E-Family Re-Image Guide - Page 31
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 3.3 Other Partition Alignment Requirements Environment Action IRRT / RAID 0,1 & 5 Configuration Use Alignment Tools(1) to ensure Advanced Format drive partitions are properly aligned Data Protection / Encryption Use Alignment - Dell Precision M6500 | E-Family Re-Image Guide - Page 32
O2Micro Smart Card Reader 7. Dell Smart Card Keyboard 8. UPEK TouchChip Fingerprint Reader 9. Authentec Fingerprint Reader 10. Broadcom Unified Security Hub 11. Vista Storage Driver Update (for ATAPI.SYS) 5. Can I use WiMax and WiFi at the same time? a. No, the wireless adapter only supports one of - Dell Precision M6500 | E-Family Re-Image Guide - Page 33
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide 7. What is the Client System Update application? a. Located under System Management > Client System Update, this is primarily targeted at Customers who want to manage systems on their own. The tool is designed to allow users to specify - Dell Precision M6500 | E-Family Re-Image Guide - Page 34
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Appendix D Tables - Control Point System Manager Features - Table B1 Category Power Manager Display settings Function Keys Hot Key customizaton Keyboard backlighting Brightness ALS Feature user profiles View battery manufacturer - Dell Precision M6500 | E-Family Re-Image Guide - Page 35
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide - Control Point Security Manager Features - Table B2 Category ControlVault TPM Pre-Boot Authentication (PBA) Embedded Finger Print Reader External Dell Branded Finger Print Reader Contact Smart Card Reader Contacless Smart Card Reader - Dell Precision M6500 | E-Family Re-Image Guide - Page 36
Mobile Precision Reimage "How-To" Guide - Control Point Connection Manager Features - Table B4 Category Feature Dell Wireless LAN 1397, 1510 (Broadcom) Dell Wireless LAN 1520 (Broadcom based Troubleshooting when Dell provides drivers/middleware, but No DCP App? Yes Yes, WITH Dell Wireless - Dell Precision M6500 | E-Family Re-Image Guide - Page 37
Dell Latitude E-Family & Mobile Precision Reimage "How-To" Guide Appendix E E-Docks - Dell E-Docks (E-Family Docking Stations) - Dell E-Family docking stations are architected differently than previous generations of Dell docking stations. - To enhance Plug And Play performance E-Family products no - Dell Precision M6500 | E-Family Re-Image Guide - Page 38
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Dell Latitude E-Family & Mobile Precision
Reimage “How
-
To” Guide
Dell
Business Client
Re-
Image “How
-
To” Guide
Latitude E-Family & Mobile Precision
Revision 3.0
A03
May 5
th
, 2011