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Dell R610 Owners Manual

Dell R610 - PowerEdge - 6 GB RAM Manual

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Dell R610 | Owners Manual - Page 1
Dell™ PowerEdge™ R610 Systems Hardware Owner's Manual
Dell R610 | Owners Manual - Page 2
potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, Windows, and Windows Server
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-Panel Features and Indicators 12 LCD Panel Features 14 Home Screen 15 Setup Menu 16 View Menu 16 Hard-Drive Indicator Patterns for RAID 17 Back-Panel Features and Indicators 19 Power Indicator Codes 21 NIC Indicator Codes 22 LCD Status Messages 23 Viewing Status Messages 23 Removing LCD
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58 System Setup Options 59 Main Screen 59 Memory Settings Screen 61 Processor Settings Screen 61 SATA Settings Screen 62 Boot Settings Screen 63 Integrated Devices Screen 64 PCI IRQ Assignments Screen 65 Serial Communication Screen 65 Embedded Server Management Screen 66 Power Management
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Hot-Swap Hard Drive 84 Removing a Hard Drive From a Hard-Drive Carrier 85 Installing a Hard Drive Into a Hard-Drive Carrier 85 Power Supplies 87 Removing a Power Supply 87 Installing a Power Supply 88 Removing the Power Supply Blank 89 Installing the Power Supply Blank 89 Expansion Cards 89
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92 Replacing an Expansion-Card Riser 95 Internal SD Module 95 Installing the Internal SD Module 95 Removing the Internal SD Module Card 97 Internal SD Flash Card 97 Installing an Internal SD Flash Card 97 Removing an Internal SD Flash Card 98 Internal USB Memory Key 98 Internal USB Cable 99
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Replacing the Plastic Fan Guide 108 Optical Drive 108 Removing an Optical Drive 109 Installing an Optical Drive 110 Integrated Storage Controller Card 111 Removing the Integrated Storage Controller Card 111 Installing the Integrated Storage Controller Card 112 RAID Battery 114 Removing a
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143 Troubleshooting a Wet System 144 Troubleshooting a Damaged System 145 Troubleshooting the System Battery 146 Troubleshooting Power Supplies 146 Troubleshooting System Cooling Problems 147 Troubleshooting a Fan 148 Troubleshooting System Memory 148 Troubleshooting an Internal SD Card 150
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an Internal USB Key 151 Troubleshooting an Optical Drive 151 Troubleshooting Hard Drives 152 Troubleshooting a SAS Controller 153 Troubleshooting an External Tape Drive 154 Troubleshooting Expansion Cards 155 Troubleshooting the Processors 157 5 Running the System Diagnostics 159 Using Dell
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7 Getting Help 167 Contacting Dell 167 Glossary 169 Index 179 10 Contents
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System Setup Program and UEFI Boot Manager." Enters System Services, which opens the Unified Server Configurator from which you can access utilities such as system diagnostics. See the Unified Server Configurator user documentation for more information. Boot Mode set to BIOS: Enters
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is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible. NOTE: When powering on the system, the video monitor can take up to 25 seconds to display an image, depending on the amount of memory installed in the
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7 System identification button Description Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system
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panel Description Up to six 2.5-inch hard drives One optional slim-line SATA DVD drive or DVD+RW drive. NOTE: DVD devices are data only. A slide-out panel for system information including the Express Service tag, embedded NIC MAC address, and iDRAC6 Enterprise card MAC address. Space is provided
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more than five seconds to enter BIOS Progress mode. Home Screen The Home screen displays user-configurable information about the system. This screen backlight will turn off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select, Left, or
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Menu Option DRAC Set error Set home View Menu Option DRAC IP MAC Name Number Power Description Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain addresses
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of the system in Celsius or Fahrenheit. The display format can be configured in the "Set home" submenu of the Setup menu (see "Setup Menu"). Hard-Drive Indicator Patterns for RAID Figure 1-3. Hard Drive Indicators 1 2 1 drive-activity indicator (green) 2 drive-status indicator (green and
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ready for insertion or removal NOTE: The drive status indicator remains off until all hard drives are initialized after system power is applied. Drives are not ready for insertion or removal during this time. Drive predicted failure Drive failed Drive rebuilding Drive online 18 About Your System
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slot (optional) 3 serial connector 4 PCIe slot 1 5 video connector 6 USB connectors (2) 7 PCIe slot card. Connects an external SD memory card for the optional iDRAC6 Enterprise card ports are USB 2.0-complaint. PCIe Gen2 x8-wide expansion slot (full-height, half-length) Embedded 10/100/1000
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Item Indicator, Button, or Icon Connector 11 system identification button 12 power supply 1 (PS1) 13 power supply 2 (PS2) Description Turns the system ID modes on and off. The identification buttons on the front and back panels can be used to locate a particular
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power supply and an Energy Smart power supply are installed in the same system). Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply. CAUTION: If troubleshooting a PSU mismatch error, replace only the power supply
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Figure 1-5. Power Supply Status Indicator 1 1 power supply status NIC Indicator Codes Figure 1-6. NIC Indicators 1 2 1 link indicator 2 activity indicator 22 About Your System
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is green blinking Network data is being sent or received configuring system management settings, see the systems management software documentation. NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD. Record the code
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"Setup Menu"to select the format in which the messages are displayed. Table 1-1. LCD Status Messages Code Text E1000 Failsafe voltage error. Contact support. E1114 Ambient Temp exceeds allowed range. E1116 Memory disabled, temp above range. Power cycle AC. E1210 Motherboard battery failure. Check
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." E122C CPU Power Fault. Power cycle AC. A power fault was detected Remove AC power to the when powering up the system for 10 seconds and processor(s). restart the system. If the problem persists, see "Getting Help." E122D Memory Regulator # One of the memory regulators has failed. Failed
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installed. See configuration. "Troubleshooting the Processors." E141C Unsupported Processors are in an Ensure that your CPU unsupported configuration. microprocessors match configuration and conform to the type Check CPU or described in the BIOS microprocessor technical revision
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E1422 CPU # machine check error. Power cycle AC. The system BIOS has reported a machine check error. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E1610 Power Supply # (### W) missing. Check power supply. Specified power supply
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E1620 Power Supply # (### W) AC power error. Check PSU cables. Specified power supply's AC input is outside of the allowable range. Check the AC power source for the specified power supply. If the problem persists, see "Troubleshooting Power Supplies." E1624 Lost power supply redundancy. Check
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component that resides in PCI configuration space at bus ##, device ##, function ##. Remove and reseat the PCIe expansion cards. If the problem persists, see "Troubleshooting Expansion Cards." PCI parity error on Slot #. Review & clear SEL. The system BIOS has Check the SEL for details reported
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E1717 CPU ## internal error. Review & clear SEL. The system BIOS has determined that the specified processor has had an internal error. Check the SEL for details of the error message and then clear the SEL. Remove AC power to the system for 10 seconds and restart the system. See "Troubleshooting
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Review & clear SEL. The system BIOS has Reinstall the expansion- reported a PCIe fatal error card riser. See "Expansion- on a component that Card Risers." If the resides in the specified slot. problem persists, the riser card or system board is faulty. See "Getting Help." E1810 Hard drive
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, but is configuration not configurable. Error failure. detected during memory Check DIMMs. configuration. See "Troubleshooting System Memory." E2012 Memory configured but unusable. Check DIMMs. Memory configured, but is unusable. See "Troubleshooting System Memory." E2013 BIOS unable to
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Help." E2018 Programmable Timer error. Power cycle AC. Programmable interval timer error. Remove AC power to the system for 10 seconds and restart the system. If the problem persists, see "Getting Help." E2019 Parity error. Parity error. Power cycle AC. Remove AC power to the system for 10
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." If the problem persists, see "Getting Help." E2020 CPU Processor configuration configuration failure. failure. Check screen message. Check screen for specific error messages. See "Troubleshooting the Processors." E2021 Incorrect memory configuration. Review User Guide. Incorrect memory
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by If the problem persists, see "Troubleshooting System Memory." the BIOS. I1910 Intrusion detected. Check chassis cover. System cover has been removed. Information only. I1911 LCD Log full. Check SEL to review all Errors. LCD overflow message. A maximum of ten error messages can display
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Performance degraded. Check PSU and system configuration. The system configuration requires more power than what the power supply can provide, but it can boot if throttled. Turn off power to the system, reduce the hardware configuration or install higher-wattage power supplies, and then restart
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a configuration that supports Advanced ECC Memory Mode. Check other system messages for additional information for possible causes. For memory configuration information, see "System Memory." Check other messages for faulty memory modules. If the problem persists, see "Troubleshooting System Memory
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. Check (for example, a DIMM has other system messages for failed) so that node additional information for interleaving cannot be possible causes. For memory supported. The system will configuration information, run but node interleaving will see "System Memory." If the be disabled. problem
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Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that system may power down without warning. The system configuration of processor(s), memory modules, and expansion cards may not be supported by the power supplies. If
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System Setup Program and UEFI Boot Manager." CPU set to minimum frequency. The processor speed may be If not an intentional setting, intentionally set lower for check any other system power conservation. messages for possible causes. CPU x installed with no memory. Memory modules are required
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Using the System Setup Program and UEFI Boot Manager." Decreasing Faulty or improperly installed Reseat the memory modules. available memory memory modules. See "Troubleshooting System Memory." DIMM configuration on each CPU should match. Invalid memory configuration on a dualprocessor system
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in BIOS. The OS NIC=DISABLED, Management Shared NIC Management interface is enabled in Shared NIC= management tools. ENABLED Check the system management software or the System Setup program for NIC settings. If a problem is indicated, see "Troubleshooting a NIC." Error 8602 Auxiliary
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. See "Using the System Setup Program and UEFI Boot Manager." Manufacturing mode detected System is in manufacturing Reboot to take the system mode. out of manufacturing mode. Maximum rank count exceeded. The following DIMM has been disabled: x Invalid memory configuration. The system will run
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may If not an intentional setting, be intentionally set lower for check any other system power conservation. messages for possible causes. The current memory Ensure that your memory configuration may support configuration supports the only the minimum frequency. higher frequency. See "System
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a bootable USB key, CD, or hard drive. If the problem persists, see "Troubleshooting an Internal SD Card," and "Troubleshooting Hard Drives," "Troubleshooting an Optical Drive," and "Troubleshooting a USB Device." See "Using the System Setup Program and UEFI Boot Manager" for information on setting
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Reseat the PCIe card in the Error: Expected PCIe card in the specified specified slot number. See Link Width is x, slot. "Troubleshooting Expansion Actual Link Width Cards." If the problem is y. persists, see "Getting Help." Plug & Play Configuration Error Error encountered in initializing
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in your system. See "Troubleshooting a USB Device," "Troubleshooting an Internal SD Card," and "Troubleshooting Hard Drives." SATA port x There is no device connected Information only. device not found to the specified SATA port. SATA port x device autosensing error The drive connected to the
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be faulty. If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See "Troubleshooting System Memory." 48 About
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a DIMM is installed. valid configuration. See "System Memory." Time-of-day clock stopped Faulty battery or faulty chip. See "Troubleshooting the System Battery." Time-of-day not Incorrect Time or Date set - please run settings; faulty system SETUP program battery. Check the Time and Date
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has failed. Unable to launch System Services image. System halted! System halted after Restart the system and keystroke because System update the Unified Server Services image is either Configurator respository to corrupted in the system the latest software to restore firmware, or
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the memory modules. See "Troubleshooting System Memory." If the problem persists, see "Getting Help." Unsupported CPU combination Unsupported CPU stepping detected Processor(s) is not supported Install a supported processor by the system. or processor combination. See "Processors." Unsupported
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Module." Warning! No micro Micro code update failed. code update loaded for processor n Update the BIOS firmware. See "Getting Help." Warning! Power required exceeds PSU wattage. Check PSU and system configuration. Warning! Performance degraded. CPU and memory set to minimum frequencies to meet
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System Memory." Write fault Write fault on selected drive Faulty USB device, USB Replace the USB medium or medium, optical drive USB device. See assembly, hard drive, or hard- "Troubleshooting a USB drive subsystem. Device," "Troubleshooting an Internal SD Card," "Troubleshooting an
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problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require messages for drive, temperature, fan, and power conditions. For
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and tools for configuring and managing your system, including those pertaining to the operating system, system management software, system updates, and system components that you purchased with your system. NOTE: Always check for updates on support.dell.com and read the updates first because they
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56 About Your System
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system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage system security Choosing the System Boot Mode The System Setup program also enables you to specify the boot mode for installing your operating system: • BIOS boot mode (the
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and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message. See "System Messages" for an explanation of the message and suggestions for correcting errors. NOTE: After installing a memory upgrade, it is normal for your system
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's internal calendar. Memory Settings Displays information related to installed memory. See "Memory Settings Screen." Processor Settings Displays information related to microprocessors (speed, cache size, and so on). See "Processor Settings Screen." SATA Settings See "SATA Settings Screen." Boot
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card that requires an IRQ. Serial Communication (Off default) See "Serial Communication Screen." Embedded Server See "Embedded Server Management Screen." Management Power Management See "Power Management Screen." System Security Displays a screen to configure the system password and setup
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MultiThreading (SMT) technology, each processor core supports up to two logical processors. If this field is set to Enabled, the BIOS reports both logical processors. If set to Disabled, only one logical processor is monitored by the BIOS. Using the System Setup Program and UEFI Boot Manager 61
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, the maximum number of cores in each processor is enabled. Turbo Mode If Turbo Boost Technology is supported by the processor(s), enables or disables Turbo Mode. C States (Enabled default) When set to Enabled, the processor(s) can operate in all available power states. Processor X ID Displays
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SD Card slot. A device installed in the Internal SD Card slot will automatically emulate a hard drive. If you install a device in this slot that is configured as a removable diskette drive, you must manually set the emulation type to Floppy. If this field is enabled and the system has failed to boot
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that support WDAT implementations of the Advanced Configuration and Power Interface (ACPI) 3.0b specification. I/OAT DMA Engine (Disabled default) When supported, this option enables or disables the I/O Acceleration Technology feature. 64 Using the System Setup Program and UEFI Boot Manager
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Option Embedded Video Controller (Enabled default) Description Enables or disables BIOS support for the integrated video controller. NOTE: Integrated video can only be disabled if a video expansion card is installed. If set to Disabled, virtual KVM and other remote access features will not function
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, Custom, or Maximum Performance. If you select OS Control, Active Power Controller, or Maximum Performance, the BIOS preconfigures the remaining options on this screen. If you select Custom, you can configure each option independently. 66 Using the System Setup Program and UEFI Boot Manager
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all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance. In this setting, all processor performance information is passed from the system
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to the System Setup program by using a setup password. NOTE: See "Using the System Password" for more information. When Setup Password is assigned and TPM to the operating system and bypasses pre-boot measurements. When set to Activate, the TPM is enabled to default settings. When set to Deactivate,
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: Clearing the TPM will lose all encryption keys in the TPM. This option prevents booting to the operating system and results in data loss if the encryption keys cannot be restored. Back up the TPM keys prior to enabling this option. When set to Yes, all TPM contents are cleared. NOTE: This field
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® Windows Server® 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode. NOTE: The Boot Mode must be set to UEFI in the System Setup program to access the UEFI Boot Manager. The UEFI Boot Manager enables you to
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order; or execute a one-time boot option. Enables you to access the System Setup program, System Services, and BIOS-level boot options. UEFI Boot Settings Screen Option Add Boot Option Delete Boot Option Enable/Disable Boot Option Change Boot Order One-Time Boot from File Description Adds a new
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Option System Setup System Services BIOS Boot Manager Reboot System Description Accesses the System Setup program without rebooting. Restarts the system and accesses the Unified Server Configurator, which enables you to run utilities such as system diagnostics. Accesses the BIOS-level boot options
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enabled: 1 Turn on or reboot your system by pressing . 2 Type your password and press . To disable the password security: 1 Turn on or reboot your system by pressing . 2 Type your password and press . Using the System Setup Program and UEFI Boot
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must be shut down manually using the power button. Even after you shut down and restart the system, the error message continues to be displayed until the correct password is entered. NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to
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Password option becomes effective immediately (restarting the system is not required). Operating With a Setup Password Enabled If Setup Password is Enabled, you must enter the correct setup password before modifying most of the System Setup options. If you do not enter the correct password in three
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is a pre-boot configuration environment that allows you to view and set parameters for the iDRAC6 and for the managed server. The iDRAC Configuration Utility enables you to: • Configure, enable, or disable the iDRAC6 local area network (LAN) through the dedicated iDRAC6 Enterprise card port or the
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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System 1 12 11 10 9 2 3 4 5 6 7 1 power supply bays (2) 3 iDRAC6 Enterprise card 5 memory modules (12) 7 SAS backplane 9 optical drive 11 Internal SD Module 8 2 expansion-card riser (2) 4 integrated storage controller card 6 heat sink/processor (2) 8 hard drives (6) 10 RAID battery (PERC only
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See Figure 3-2. Information Tag The information tag is a slide-out label panel for system information including the Express Service tag, Embedded NIC1 MAC address, and iDRAC6 Enterprise card MAC address. Removing the Information Tag 1 Remove the front bezel. See "Removing and Replacing the Optional
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tag slot on the troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
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Figure 3-3. Removing and Replacing the System Cover 1 2 1 latch 2 latch release lock Closing the System 1 Lift up the latch on the cover. 2 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the
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slots can have SATA drives installed. • SSD hard-drive configurations require an integrated PERC storage controller, and all drives must be SSD drives. All hard drives are installed at the front of the system and connect to the system board through the SAS backplane board. Hard drives are supplied
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a Hard-Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place. Removing a Hot-Swap Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive installation. See the documentation supplied with
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supports hot-swap drive installation. See the documentation supplied with the operating system. 1 Remove the front bezel. See "Removing the Front Bezel." 2 If a drive blank is present in the bay, remove it. See "Removing a Drive Blank." Figure 3-5. Installing a Hot-Swap Hard Drive 1 4 2 3 1 hard
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the drive in place. Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier. See Figure 3-6. Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier
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Figure 3-6. Installing a Hard Drive Into a Drive Carrier 3 2 1 1 screws (4) 3 hard drive 4 2 drive carrier 4 SAS screw hole 86 Installing System Components
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in the PS1 power supply bay. Removing a Power Supply CAUTION: To ensure proper system cooling, the power supply blank must be installed in power supply bay PS2 in a non-redundant configuration. See "Removing the Power Supply Blank." CAUTION: If troubleshooting a PSU mismatch error, replace only the
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strap Installing a Power Supply 1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power. NOTE: The maximum output power (shown in watts) is listed on the power supply label. 2 Slide the new power supply into the chassis
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2 expansion cards are supported in both slots. CAUTION: To ensure proper cooling, only one of the two expansion cards can have a power consumption of greater than 15W (up to 25W maximum), not including the integrated storage controller. • Table 3-1 provides a guide for installing expansion cards to
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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c Close the expansion-card latch. See Figure 3-8. Figure 3-8. Installing or Removing an Expansion Card 1 2 3 1 expansion-card latch 3 expansion-card riser 2 expansion card 6 Connect any cables to the expansion card. 7 Close the system. See "Closing the System." Installing System Components 91
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System." 3 If an expansion card is installed in the expansion slot, remove the card now. See "Removing an Expansion Card." 4 If you are removing the riser 1, remove the integrated storage controller
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Figure 3-9. Installing or Removing an Expansion-Card Riser 1 2 3 4 5 9 8 6 7 94 Installing System Components
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Controller Card." 5 Close the system. See "Closing the System." 6 Reconnect the system and peripherals to their power sources. Internal SD Module Installing the Internal SD Module CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and
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board 7 cable connector on internal SD module 8 internal SD flash card 4 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-10. 5 Close the system. See "Closing the System." 6 Reconnect the system and peripherals to their power sources, and turn them
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by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. The optional SD Flash Card on the Internal SD module supports an embedded hypervisor for
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system. Removing an Internal SD Flash Card CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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fans housed in a fan assembly. Single processor systems require five fans, while a sixth fan (FAN6) is required for dual-processor systems. NOTE: Hot-swap removal or installation of the fans or fan assembly is not supported. NOTE: In the event of a problem with a particular fan, the fan number
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions fan's power cable from
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cables (6) 9 fan assembly latches (2) 2 FAN2 4 FAN4 6 FAN6 (dual-processor configurations only) 8 fan power connectors (6) 10 fan blank (must be installed in single processor configuration for proper cooling airflow) Replacing the Fan Assembly 1 Being careful not to pinch the cables connected
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pegs on the guide with the two holes in the fan bracket. See Figure 3-15. 5 Replace the fan bracket. See "Replacing the Fan Assembly." 6 Close the system. See "Closing the System." 7 Reconnect the system and peripherals to their power sources, and turn them on. Optical Drive An optional slimline
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions the optical drive blank,
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1 for an integrated SAS or PERC controller card that provides the integrated storage subsystem for your system's internal hard drives. The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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. Figure 3-17. Installing the Integrated Storage Controller Card 1 8 2 3 4 7 6 5 1 SAS data cable connector 3 back card edge guide (black) 5 front card edge guide (blue) 7 SAS data cable 2 integrated storage controller card 4 expansion card riser 1 6 RAID battery connector (PERC only) 8 cable
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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battery. 5 Route the battery cable on the inside of the chassis wall through the plastic cable routing guide. If any other cables were removed from the routing guide, route those cables through the routing guide as well. 6 Route the cable on the inside of the chassis wall, place the cable in the
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when configuring your system memory. NOTE: Memory configurations that fail to observe these guidelines can prevent your system from starting and producing any video output. • RDIMMs and UDIMMs cannot be mixed. • In a dual-processor configuration, the memory configuration for each processor must
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slots. Memory Mirroring Support The system supports memory mirroring if identical memory modules are installed in the two channels closest to the processor (memory is not installed in the farthest channel). Mirroring must be enabled in the System Setup program. In a mirrored configuration
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single-channel configuration of one 1-GB memory module per processor is also supported in this mode. Table 3-2 and Table 3-3 show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical memory-module configurations and their
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16 8 32 16 X X X X 32 16 64 32 Table 3-3. UDIMM Memory Configurations Memory Mode Memory Module Size Memory Sockets Single Processor 1 2 3 Physical Available 4 5 6 Memory Memory (GB) (GB) Dual Processor Physical Available Memory Memory (GB) (GB) Optimizer 1-GB X 1 XX 2 XXX 3 XXXX
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support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory
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7 of this procedure to install the remaining memory modules. See Table 3-3. 9 Close the system. See "Closing the System." 10 Start up the system, press to enter the System Setup program, and check the System Memory setting on the main System Setup screen. The system should have already changed
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support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory
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your warranty. Read and follow the safety instructions that came with the product. 1 Prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system. 2 Turn off the
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and a heat-sink blank to ensure proper system cooling. Adding the blanks is similar to adding a processor. See "Installing a Processor." NOTE: In single-processor configurations, a processor must be installed in socket CPU1. Install the blanks in socket CPU2 only. 124 Installing System Components
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. 1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system. NOTE: In single-processor configurations, socket CPU1 must
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two heat-sink retention latches. See Figure 3-20. 7 Close the system. See "Closing the System." 8 Press to enter the System Setup program, and check that the processor information matches the new system configuration. See "Entering the System Setup Program." 126 Installing System Components
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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side of the connector and lift it up out of the securing tabs at the negative side of the connector. 5 Install the new system battery. a Support the battery connector by pressing down firmly on the positive side of the connector. b Hold the battery with the "+" facing up, and slide it under
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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front panel screw (Torx) 3 control panel board 5 USB cable 7 display module 2 display module cable 4 control panel cable 6 mounting screws (3 Torx) 16 Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis. 17 Remove the display module from the chassis
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troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions the Internal SD Module
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the Internal SD Module troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
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cable from the end of the SAS backplane. 6 Disconnect the SAS data cables from the backplane. 7 Remove the SAS backplane from the system: a While pulling the two blue latches towards the front of the system, slide the
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Figure 3-23. Removing and Installing a SAS Backplane 1 2 3 4 1 SAS backplane power cable 3 SAS A cable 5 retention hooks (2) 5 6 2 SAS backplane 4 SAS B cable 6 backplane retention latches (2) 134 Installing System Components
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a recovery key during program or system setup. Be sure to create and safely store this recovery key. If you replace this system board, you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives. 1 Turn off the system and
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the front end of the chassis. CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. b Grasp the system board assembly by the blue and black storage card guides, or the edges of the system board tray, and lift the assembly from the chassis. See
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Figure 3-24. Removing and Installing the System Board 1 2 1 retention pin 2 system board assembly Installing System Components 137
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not lift the system board assembly by grasping a memory module, processor, or other components. b Slowly lower the left drive power cable connector • Control panel USB interface cable connector • SAS backplane power cable connector 8 Replace the expansion-card risers. See "Replacing an Expansion-Card
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, make sure to place the cables under the guide on the end of riser 1. 11 If applicable, reconnect the RAID battery cable to the PERC controller card. 12 If applicable, reinstall the iDRAC6 Enterprise card. See "Installing an iDRAC6 Enterprise Card." 13 Replace the fan assembly. See "Cooling Fans
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140 Installing System Components
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, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Troubleshooting System Startup Failure If your system halts during startup
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the System Setup program, and check if the nonfunctioning USB ports are enabled. c Replace the keyboard/mouse with another working keyboard/mouse. If the problem is resolved, replace the faulty keyboard/mouse. If the problem is not resolved, proceed to the next step to begin troubleshooting the
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• If the activity indicator does not light, the network driver files might be damaged or missing. • Enable autonegotiation. • Use another connector on the switch or hub. If you are using a NIC card instead of an embedded NIC, see the documentation for the NIC card. Troubleshooting Your System 143
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from the system. See "Installing System Components." • Hard drives • SD cards • USB memory key • NIC hardware key • Internal SD Module • Expansion cards and both expansion-card risers • Integrated storage controller • iDRAC6 Enterprise card • Power supplies 144 Troubleshooting Your System
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. If the problem is not resolved by replacing the battery, see "Getting Help." Troubleshooting Power Supplies
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If troubleshooting a PSU mismatch error, replace only the power supply with the flashing indicator. Swapping the opposite power supply to create a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to an Energy Smart configuration
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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an error message appears indicating a fault with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen." Make any changes to the memory settings, if needed. If the memory settings match the installed memory but a problem is still
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or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Enter the System Setup program and ensure that the internal SD card port is enabled. See "Integrated
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the system and attached peripherals and check if the SD card is functioning. If the problem is not resolved, see "Getting Help." Troubleshooting an Internal USB Key CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
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the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: This troubleshooting procedure can destroy data stored on the hard drive. Before you
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Take the hard drive offline and then reseat the hard drive. See "Removing a Hot-Swap Hard Drive." d Exit the configuration utility and allow the system to boot to the operating system. 4 Ensure that the required device drivers for your controller card are installed and are configured correctly. See
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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documentation for the tape drive for additional troubleshooting instructions. If you cannot resolve the problem, see "Getting Help." Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
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electrical outlet, and turn on the system and attached peripherals. 14 Run the appropriate online diagnostic test. If the tests fail, see "Getting Help." 15 For each expansion card you removed in step 11, perform the following steps: a Turn off the system and attached peripherals, and disconnect the
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only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came
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outlet. 15 Open the system. See "Closing the System." 16 Replace the processor with the processor you removed in step 10. See "Installing a Processor." 17 Repeat step 11 through step 13. If the problem persists, the system board is faulty. See "Getting Help." 158 Troubleshooting Your System
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without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use diagnostics test results to help you solve the problem. Using Dell™ PowerEdge™ Diagnostics To assess a system problem, first use the online Dell PowerEdge
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View error messages that inform you of problems encountered error messages. 1 As the system boots, press . 2 Select Diagnostics from the System Services menu. 3 Select Launch Diagnostics. 4 From the Diagnostics main menu, select Run Diags, or select MpMemory if you are troubleshooting memory
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Menu window. Testing Option Express Test Extended Test Custom Test Information Function Performs a quick check of the system. This option runs device tests that do not require user interaction. Performs a more thorough check of the system. This test can take an hour or longer. Tests a particular
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user intervention in the event that one of the tests has failed. • Log output file pathname - Enables you to specify the diskette drive or USB memory key where the test log file is saved. You cannot save the file to a hard drive. Viewing Information and Results The following tabs in the Customize
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the System Setup Program and UEFI Boot Manager." The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs
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system. The existing passwords are not disabled (erased) until the system boots with the password jumper plug in the "disabled" position. However, before you assign a new system and/or setup password, you must return the jumper plug to the enabled position. NOTE: If you assign a new system and/or
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Figure 6-1. System Board Connectors 12 3 4 18 17 16 15 14 13 12 11 10 98 5 7 6 Jumpers and Connectors 165
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optical drive interface connector 6 B1 B4 B2 B5 B3 B6 memory module slot B1 (white release lever) memory module slot B4 memory module slot B2 (white release lever) memory module slot B5 memory module slot B3 (white release lever) memory module slot B6 7 CPU2 processor socket 2 8 CPU1 processor
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, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
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168 Getting Help
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- A module that contains a processor, memory, and a hard drive. The modules are mounted into a chassis that includes power supplies and fans. bootable media - A diskette, or USB memory key, or optical media that is used to start your system in lieu of the hard drives. BTU - British thermal unit. bus
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CPU - Central processing unit. See processor. DC - Direct current. DDR - Double-data rate. A technology in memory modules that potentially doubles the data rate by transferring data on both the rising and falling pulses of a clock cycle. device driver - A program that allows the operating system or
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drive or an internal cooling fan, into the host system while the system is powered on and running. Hz - Hertz. I/O - Input/output. A keyboard is an input device, and a monitor is an output device. In general, I/O activity can be differentiated from computational activity. iDRAC - Integrated Dell
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with a traditional expansion bus. See also bus. LOM - LAN on motherboard. Also referred to as embedded NIC. LVD - Low voltage differential. hard-drive capacity, the term is often rounded to mean 1,000,000 bytes. Mbps - Megabits per second. MBps - Megabytes per second. MBR - Master boot record. memory
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system configuration information. parity - Redundant information that is associated with a block of data. parity stripe - In RAID arrays, the parity-striped hard drive of a set of striped hard drives contains parity data that enable data recovery in the event that one of the other hard drives fails
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and logic functions. Software written for one processor must usually be revised to run on another processor. CPU is a synonym for processor. PSU - Power supply unit. PXE - Preboot eXecution Environment. A way of booting a system via a LAN (without a hard drive or bootable diskette). QPI- QuickPath
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to the system. service tag - A bar code label on the system used to identify it when you call Dell for technical support. SMART - Self-Monitoring Analysis and Reporting Technology. Allows hard drives to report errors and failures to the system BIOS and then display an error message on the screen
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hard-drive capacity, memory module. UEFI - Unified Extensible Firmware Interface. uplink port - A port on a network hub or switch used to connect to other hubs or switches without requiring a crossover cable. UPS - Uninterruptible power supply. A battery-powered unit that automatically supplies power
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systems. W - Watt(s). WH - Watt-hour(s). XML - Extensible Markup Language. XML is a way to create common information formats and to share both the format and the data on the World Wide Web, intranets, and elsewhere. ZIF - Zero insertion force. Glossary 177
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178 Glossary
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ECC memory mode, 117 B back-panel features, 19 batteries troubleshooting, 146 battery troubleshooting the RAID card battery, 153 battery (RAID) installing, 114 removing, 114 battery (system) replacing, 127 bezel, 78 blank hard drive, 82 power supply, 89 C cabling optical drive, 108 CD/DVD drive See
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expansion card installation, 89 memory installation, 116 180 Index H hard drive drive carrier, 85 installing, 84 removing, 83 troubleshooting, 152 heat sink, 123 I iDRAC card installing, 101 system port, 19 iDRAC Configuration Utility, 76 indicators back-panel, 19 front-panel, 12 NIC, 22 power
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power supply blank, 89 processor, 125 RAID battery, 114 SAS backplane board, 135 SAS controller, 112 SD card, 97 internal USB cable installing, 100 removing, 99 J jumpers (system board), 163 K keyboards troubleshooting, 142 L LCD panel features, 14 menus, 15 M Memory Mirroring memory mode, 117
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, 80 expansion card, 92 hard drive blank, 82 hard drive from a drive carrier, 85 hard drives, 83 information tag, 79 internal USB cable, 99 memory modules, 122 power supply, 87 power supply blank, 89 processor, 122 RAID battery, 114 SAS backplane board, 132 SAS controller, 111 SD card, 98 system
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controller daughter card troubleshooting, 153 SD card installing, 97 removing, 98 troubleshooting, 150-151 securing your system, 68, 73 service-only procedure system board, 135 setup password, 74 slots See expansion slots. startup accessing system features, 11 support contacting Dell, 167 system
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hard drive, 152 internal USB key, 150-151 keyboard, 142 memory, 148 NIC, 143 optical drive, 151 power supplies, 146 processors, 157 SAS RAID controller daughter card, 153 SD card, 150-151 system cooling, 147 system startup failure, 141 tape drive, 154 video, 142 wet system, 144 V video back-panel

Section	Page
Dell™ PowerEdge™ R610 Systems Hardware Owner’s Manual	1
Notes, Cautions, and Warnings	2
Contents	3
1	11
About Your System	11
Accessing System Features During Startup	11
Front-Panel Features and Indicators	12
Figure 1-1. Front Panel Indicators and Features	12
LCD Panel Features	14
Figure 1-2. LCD Panel Features	15
Home Screen	15
Setup Menu	16
View Menu	16
Hard-Drive Indicator Patterns for RAID	17
Figure 1-3. Hard Drive Indicators	17
Back-Panel Features and Indicators	19
Figure 1-4. Back-Panel Features and Indicators	19
Power Indicator Codes	21
Figure 1-5. Power Supply Status Indicator	22
NIC Indicator Codes	22
Figure 1-6. NIC Indicators	22
LCD Status Messages	23
Viewing Status Messages	23
Removing LCD Status Messages	23
Table 1-1. LCD Status Messages	24
System Messages	37
Table 1-2. System Messages	37
Warning Messages	54
Diagnostics Messages	54
Alert Messages	54
Other Information You May Need	55
2	57
Using the System Setup Program and UEFI Boot Manager	57
Choosing the System Boot Mode	57
Entering the System Setup Program	58
1 Turn on or restart your system.	58
2 Press <F2> after you see the following message:	58
Responding to Error Messages	58
Using the System Setup Program Navigation Keys	58
System Setup Options	59
Main Screen	59
Figure 2-1. Main System Setup Program Screen	59
Memory Settings Screen	61
Processor Settings Screen	61
SATA Settings Screen	62
Boot Settings Screen	63
Integrated Devices Screen	64
PCI IRQ Assignments Screen	65
Serial Communication Screen	65
Embedded Server Management Screen	66
Power Management Screen	66
System Security Screen	68
Exit Screen	69
Entering the UEFI Boot Manager	70
1 Turn on or restart your system.	70
2 Press <F11> after you see the following message:	70
Using the UEFI Boot Manager Navigation Keys	70
UEFI Boot Manager Screen	71
UEFI Boot Settings Screen	71
System Utilities Screen	72
System and Setup Password Features	72
Using the System Password	72
Assigning a System Password	72
1 Verify that Password Status is Unlocked.	73
2 Highlight the System Password option and press <Enter>.	73
3 Type your new system password.	73
4 Press <Enter>.	73
5 To confirm your password, type it a second time and press <Enter>.	73
6 Either reboot the system now for the password protection to take effect or continue working.	73
Using Your System Password to Secure Your System	73
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	73
2 Type your password and press <Enter>.	73
1 Turn on or reboot your system by pressing <Ctrl><Alt><Del>.	73
2 Type your password and press <Ctrl><Enter>.	73
Disabling the System Password	74
Changing an Existing System Password	74
1 Enter the System Setup program by pressing <F2> during POST.	74
2 Select the System Security screen.	74
3 Verify that the Password Status is Unlocked.	74
4 Type the new system password in the two password fields.	74
Using the Setup Password	74
Assigning a Setup Password	74
Operating With a Setup Password Enabled	75
Deleting or Changing an Existing Setup Password	75
1 Enter the System Setup program and select the System Security.	75
2 Highlight Setup Password, press <Enter> to access the setup password window. Press <Enter> twice to clear the existing setup password.	75
3 If you want to assign a new setup password, perform the steps in \	75
iDRAC Configuration Utility	76
Entering the iDRAC Configuration Utility	76
1 Turn on or restart your system.	76
2 Press <Ctrl><E> when prompted during POST.	76
3	77
Installing System Components	77
Recommended Tools	77
Inside the System	77
Figure 3-1. Inside the System	78
Removing and Replacing the Optional Front Bezel	78
1 Unlock the keylock at the left end of the bezel.	78
2 Lift up on the release latch next to the key lock.	78
3 Rotate the left end of the bezel away from the front panel.	78
4 Unhook the right end of the bezel and pull the bezel away from the system.	78
Figure 3-2. Removing and Replacing the Optional Front Bezel	79
Information Tag	79
Removing the Information Tag	79
1 Remove the front bezel. See \	79
2 Pull the information tag out of its slot in the chassis until it is in the locked position. See Figure 1-1 in \	79
3 Pull the tag to the right until it disengages from the slot in the chassis to release the left portion of the tag.	79
4 Pull the tag to the left until it disengages from the slot in the chassis to release the right portion of the tag.	80
5 Remove the tag.	80
Replacing the Information Tag	80
1 Remove the front bezel. See \	80
2 Locate the information tag slot on the front of the system chassis. See Figure 1-1 in \	80
3 Holding the information tag horizontally, slide it into the information tag slot until it locks into place.	80
Opening and Closing the System	80
Opening the System	80
1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.	80
2 Rotate the latch release lock counter clockwise to the unlocked position. See Figure 3-3.	80
3 Lift up on the latch on top of the system and slide the cover back. See Figure 3-3.	80
4 Grasp the cover on both sides and carefully lift the cover away from the system.	80
Figure 3-3. Removing and Replacing the System Cover	81
Closing the System	81
1 Lift up the latch on the cover.	81
2 Place the cover onto the chassis and offset it slightly towards the back of the system, so that the two hooks on the back edge of the cover fit over the corresponding tabs on the back edge of the chassis. See Figure 3-3.	81
3 Slide the cover towards the front of the chassis and close the latch.	81
4 Rotate the latch release lock in a clockwise direction to secure the cover.	81
Hard Drives	82
Removing a Drive Blank	82
1 Remove the front bezel. See \	82
2 Grasp the front of the hard-drive blank, press the release lever on the right side, and slide the blank out until it is free of the drive bay.	82
Figure 3-4. Removing or Installing a Hard-Drive Blank	83
Installing a Hard-Drive Blank	83
Removing a Hot-Swap Hard Drive	83
1 Remove the front bezel. See \	83
2 Using the RAID management software, prepare the drive for removal. Wait until the hard-drive indicators on the drive carrier s...	83
3 Press the release button and open the drive carrier release handle to release the drive. See Figure 3-5.	83
4 Slide the hard drive out of the drive bay.	83
5 Insert a drive blank in the vacated drive bay. See \	83
Installing a Hot-Swap Hard Drive	84
1 Remove the front bezel. See \	84
2 If a drive blank is present in the bay, remove it. See \	84
Figure 3-5. Installing a Hot-Swap Hard Drive	84
3 Install the hot-swap hard drive.	84
a Press the button on the front of the drive carrier.	84
b Insert the hard-drive carrier into the drive bay until the carrier contacts the backplane.	85
c Close the handle to lock the drive in place.	85
Removing a Hard Drive From a Hard-Drive Carrier	85
Installing a Hard Drive Into a Hard-Drive Carrier	85
1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. See Figure 3-6.	85
2 Align the holes on the hard drive with the back set of holes on the hard drive carrier.	85
3 Attach the four screws to secure the hard drive to the hard-drive carrier.	85
Figure 3-6. Installing a Hard Drive Into a Drive Carrier	86
Power Supplies	87
Removing a Power Supply	87
1 Disconnect the power cable from the power source and the power supply you intend to remove and remove the cables from the Velcro strap.	87
2 Press the lever release latch and slide the power supply out of the chassis. See Figure 3-7.	87
Figure 3-7. Removing and Replacing a Power Supply	88
Installing a Power Supply	88
1 On a system with redundant power supplies, verify that both power supplies are the same type and have the same maximum output power.	88
2 Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place. See Figure 3-7.	88
3 Connect the power cable to the power supply and plug the cable into a power outlet.	88
Removing the Power Supply Blank	89
Installing the Power Supply Blank	89
Expansion Cards	89
Expansion Card Installation Guidelines	89
Table 3-1. Expansion-Card Installation Order	90
Installing an Expansion Card	90
1 Unpack the expansion card and prepare it for installation.	90
2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	90
3 Open the system. See \	90
4 Open the expansion-card latch and remove the filler bracket. See Figure 3-8.	90
5 Install the expansion card:	90
a Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector on the expansion- card riser.	90
b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated.	90
c Close the expansion-card latch. See Figure 3-8.	91
Figure 3-8. Installing or Removing an Expansion Card	91
6 Connect any cables to the expansion card.	91
7 Close the system. See \	91
Removing an Expansion Card	92
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	92
2 Open the system. See \	92
3 Disconnect all cables from the card.	92
4 Remove the expansion card:	92
a Open the expansion-card latch. See Figure 3-8.	92
b Grasp the expansion card by its edges, and carefully remove it from the expansion-card connector.	92
5 If you are removing the card permanently, install a metal filler bracket over the empty expansion slot opening and close the expansion-card latch.	92
6 Close the system. See \	92
Expansion-Card Risers	92
Removing an Expansion-Card Riser	92
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	93
2 Open the system. See \	93
3 If an expansion card is installed in the expansion slot, remove the card now. See \	93
4 If you are removing the riser 1, remove the integrated storage controller card. See \	93
5 To remove the expansion-card riser, press the retention latch, then lift the expansion-card riser from the chassis. See Figure 3-9.	93
Figure 3-9. Installing or Removing an Expansion-Card Riser	94
Replacing an Expansion-Card Riser	95
1 To install an expansion-card riser, align the board with the riser guide posts on the system board. See Figure 3-9.	95
2 Lower the expansion-card riser into place until the expansion-card riser connector is fully seated.	95
3 If applicable, reinstall the expansion card. See \	95
4 If you are installing expansion-card riser 1, reinstall the integrated storage controller card. See \	95
5 Close the system. See \	95
6 Reconnect the system and peripherals to their power sources.	95
Internal SD Module	95
Installing the Internal SD Module	95
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	95
2 Open the system. See \	95
3 Position the internal SD module tray so the tabs on the underside of the tray fit into the corresponding hooks on the chassis (item 3 in Figure 3-10), then lower the opposite edge of the card into place. See Figure 3-10.	96
Figure 3-10. Installing the Internal SD Module	96
4 Connect the internal SD module cable to the connector on the control panel board. See Figure 3-10.	96
5 Close the system. See \	96
6 Reconnect the system and peripherals to their power sources, and turn them on.	96
Removing the Internal SD Module Card	97
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	97
2 Open the system. See \	97
3 Disconnect the internal SD module cable from the module. See Figure 3-10.	97
4 Lift upwards on the latch securing the internal SD module card tray to the chassis, then lift the tray out of the chassis. See Figure 3-10.	97
Internal SD Flash Card	97
Installing an Internal SD Flash Card	97
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	97
2 Open the system. See \	97
3 Locate the SD card connector on the internal SD module (see Figure 3-10).	97
4 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module. See Figure 3-10.	97
5 Press the card into the card slot to lock it into place.	98
6 Close the system. See \	98
7 Reconnect the system to power and restart the system.	98
Removing an Internal SD Flash Card	98
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	98
2 Open the system. See \	98
3 Locate the SD card slot on the internal SD module and press inward on the card to release it from the slot and remove the card.	98
4 Close the system. See \	98
5 Reconnect the system to power and restart the system.	98
Internal USB Memory Key	98
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	99
2 Open the system. See \	99
3 Locate the USB connector on the control panel board. See Figure 3-11.	99
4 Insert the USB memory key into the USB connector.	99
5 Close the system. See \	99
6 Reconnect the system to power and restart the system.	99
Figure 3-11. Removing or Installing the Internal USB Memory Key	99
Internal USB Cable	99
Removing the Internal USB Cable	99
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	100
2 Open the system. See \	100
3 Remove the fan bracket. See \	100
4 Remove the USB cable from the connector on the control panel.	100
5 Remove the USB cable from the cable routing guides on the inside of the chassis. If necessary remove any other cables from the cable routing guides.	100
6 Remove the USB cable from the connector on the system board.	100
Installing the Internal USB Cable	100
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	100
2 Open the system. See \	100
3 Remove the fan bracket. See \	100
4 Connect the USB cable to the connector on the control panel.	100
5 Route the cable through the cable routing guides on the inside of the chassis.	100
6 Connect the USB cable to the connector on the system board.	100
7 Replace the fan bracket. See \	100
8 Close the system. See \	100
9 Reconnect the system and peripherals to their power sources, and turn them on.	100
VFlash Media	100
Installing a VFlash Media Card	101
1 Locate the VFlash media slot at the back corner of the system. See \	101
2 With the label side facing up, insert the contact-pin end of the SD card into the card slot on the module.	101
3 Press inward on the card to lock it into the slot.	101
Removing a VFlash Media Card	101
iDRAC6 Enterprise Card (Optional)	101
Installing an iDRAC6 Enterprise Card	101
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	101
2 Open the system. See \	101
3 Remove the plastic filler plug from the system back panel.	101
4 If installed, remove the expansion card from expansion-card riser 1. See \	101
5 Install the iDRAC6 Enterprise card:	101
a Angle the card so that the RJ-45 connector fits through the back-panel opening. See Figure 3-12.	101
b Align the front edge of the card with the two front plastic retention standoffs next to the iDRAC6 connector on the system board, and lower the card into place. See Figure 3-12 and Figure 6-1.	101
Figure 3-12. Installing or Removing an iDRAC6 Enterprise Card	102
6 Reinstall the left expansion card, if applicable. See \	102
7 Close the system. See \	102
8 Reconnect the system and peripherals to their power sources, and turn them on.	102
Removing an iDRAC6 Enterprise Card	102
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	102
2 Disconnect the Ethernet cable from the iDRAC6 Enterprise Card connector on the system back panel. See Figure 1-4.	102
3 Open the system. See \	103
4 Remove the VFlash media from the iDRAC6 Enterprise Card. See\	103
5 If installed, remove the expansion card from expansion-card riser 2. See \	103
6 Remove the iDRAC6 Enterprise card:	103
a Pull back slightly on the two tabs at the front edge of the card and gently lift the front edge of the card off of the retention standoffs.	103
b Slide the card away from the back of the system until the RJ-45 connector is clear of the back panel, then lift the card out of the system.	103
7 Reinstall the expansion card. See \	103
8 Close the system. See \	103
9 Reconnect the system and peripherals to their power sources, and turn them on.	103
NIC Hardware Key	103
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	103
2 Open the system. See \	103
3 Locate the ISCSI_KEY connector on the system board. See Figure 6-1.	104
4 Insert the NIC hardware key into the connector. See Figure 3-13.	104
Figure 3-13. Installing a NIC Hardware Key	104
5 Close the system. See \	104
6 Reconnect the system to power and restart the system.	104
Cooling Fans	104
Removing a Cooling Fan	105
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	105
2 Open the system. See \	105
3 Disconnect the fan’s power cable from the system board. See Figure 3-14.	105
4 Remove the faulty fan by grasping the two blue touch points on the fan and sliding the fan from the fan assembly. See Figure 3-14.	105
Figure 3-14. Removing and Replacing a Fan	105
Replacing a Cooling Fan	106
1 Ensure that the fan is oriented correctly.	106
2 Slide the fan module into the fan assembly until the fan is fully seated. See Figure 3-14.	106
3 Connect the fan’s power cable to the power connector on the system board.	106
4 Close the system. See \	106
Removing the Fan Assembly	106
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	106
2 Open the system. See \	106
3 Disconnect each fan’s power cable from the system board. See Figure 3-14.	106
4 Lift the two latches on the top of the fan assembly, then lift the fan assembly from the chassis.	106
Figure 3-15. Removing and Replacing the Fan Assembly	107
Replacing the Fan Assembly	107
1 Being careful not to pinch the cables connected to the backplane board, replace the fan assembly in the chassis, and close the two latches to secure the assembly.	107
2 Connect each fan’s power cable to the power connectors on the system board.	107
3 Close the system. See \	108
Removing the Plastic Fan Guide	108
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	108
2 Open the system. See \	108
3 If necessary, remove the fan bracket. See \	108
4 Remove the fan guide by toggling the two small pegs on the plastic guide out of the two holes in the fan assembly. For the location of the fan guide and latches see Figure 3-15.	108
Replacing the Plastic Fan Guide	108
1 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	108
2 Open the system. See \	108
3 If necessary, remove the fan bracket. See \	108
4 Replace the guide by aligning the 2 small pegs on the guide with the two holes in the fan bracket. See Figure 3-15.	108
5 Replace the fan bracket. See \	108
6 Close the system. See \	108
7 Reconnect the system and peripherals to their power sources, and turn them on.	108
Optical Drive	108
Removing an Optical Drive	109
1 Remove the bezel. See \	109
2 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	109
3 Open the system. See \	109
4 Disconnect the cable connector labeled OPTICAL from the back of the drive.	109
5 To remove the drive carrier, press the release latch, then slide the carrier out of the chassis. See Figure 3-16.	109
6 Close the system. See \	109
7 Replace the front bezel, if applicable. See \	109
Figure 3-16. Removing the Optical Drive	110
Installing an Optical Drive	110
1 Remove the bezel. See \	110
2 Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet.	110
3 Open the system. See \	110
4 To remove the optical drive blank, press down on the blue release tab at the back of the blank and push the blank out of the system.	110
5 Align the optical drive with its opening in the front panel.	110
6 Slide in the optical drive until the latch snaps into place.	110
7 Connect the cable connector labeled OPTICAL to the back of the drive.	110
8 If not already done, connect the power cable to DVD_PWR and the interface cable to SATA_A on the system board. See Figure 6-1.	111
9 Replace the front bezel, if applicable. See \	111
10 Reconnect the system and peripherals to their electrical outlets.	111
Integrated Storage Controller Card	111
Removing the Integrated Storage Controller Card	111
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	111
2 Open the system. See \	111
3 Disconnect the data cables from the controller card. See Figure 3-17.	111
4 If you are removing a battery-cached PERC controller, disconnect the RAID battery cable from the card.	111
5 Remove the card from the storage controller card slot:	111
a Grasp the expansion card by its edges, bend outward on both card- edge guides, and carefully remove the card from the expansion-card connector.	112
b With the blue card-edge guides still bent outwards, lift the side of the controller that is adjacent to the blue guide, and then remove the controller towards the front of the chassis.	112
Installing the Integrated Storage Controller Card	112
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	112
2 Open the system. See \	112
3 Install the controller card in the expansion slot on riser 1 labeled INT_STORAGE.	112
a Holding the card by its edges, with the card-edge facing the riser, insert one side of the card into the black card-edge guide...	112
b Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated and the plastic card guides fit over the edges of the card.	112
4 Connect the card to the SAS backplane:	112
a Connect the SAS data cable connector labelled \	112
b Route the SAS data cable through the channel on the inner side of the chassis.	112
c Unlatch the fan assembly and lift it far enough out of the chassis to route the SAS cable along the inside of the chassis, und...	113
d Attach the connector labeled \	113
Figure 3-17. Installing the Integrated Storage Controller Card	113
5 Close the system. See \	113
6 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.	114
RAID Battery	114
Removing a RAID Battery	114
1 Pull back gently on the edge of the battery bay and draw out the RAID battery from the battery carrier.	114
2 Disconnect the cable between the RAID battery and the PERC controller card.	114
Installing a RAID Battery	114
1 Connect the battery cable to the connector on the battery.	114
2 Locate the battery bay on the inner wall of the chassis next to the control panel board. See Figure 3-1.	114
3 Insert the battery into the battery holder.	114
4 Connect the battery cable to the battery connector on the RAID controller.	114
Removing the PERC 6/I Battery Cable	114
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	114
2 Open the system. See \	114
3 Disconnect the battery cable from the PERC controller. See Figure 3-17 for the battery connection location.	115
4 Remove the battery cable from the cable clip on the system board nearest PSU #2.	115
5 Follow the cable along the inside wall of the chassis.	115
6 Remove the fan bracket. See \	115
7 Remove the fan cable from the plastic cable routing guide. It might be necessary to remove other cables from the routing guide.	115
8 Disconnect the battery cable from the RAID battery.	115
Installing the PERC 6/I Battery Cable	115
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	115
2 Open the system. See \	115
3 Remove the fan bracket. See \	115
4 Connect the battery cable to the RAID battery.	115
5 Route the battery cable on the inside of the chassis wall through the plastic cable routing guide. If any other cables were removed from the routing guide, route those cables through the routing guide as well.	115
6 Route the cable on the inside of the chassis wall, place the cable in the cable clip nearest PSU #2.	115
7 Route the cable to the PERC controller and connect it to the battery connector on the PERC controller.	115
8 Replace the fan bracket. See \	115
9 Close the system. See \	115
10 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.	115
System Memory	116
General Memory Module Installation Guidelines	116
Mode-Specific Guidelines	117
Advanced ECC (Lockstep) Mode Support	117
Memory Mirroring Support	117
Optimizer (Independent Channel) Mode	117
Table 3-2. RDIMM Memory Configurations	118
Table 3-3. UDIMM Memory Configurations	119
Installing Memory Modules	120
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	120
2 Open the system. See \	120
3 Locate the memory module sockets. See Figure 6-1.	120
4 Press the ejectors on the memory module socket down and out, as shown in Figure 3-18, to allow the memory module to be inserted into the socket.	120
5 Handle each memory module only on either card edge, making sure not to touch the middle of the memory module.	120
Figure 3-18. Installing and Removing a Memory Module	121
6 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.	121
7 Press down on the memory module with your thumbs to lock the memory module into the socket.	121
8 Repeat step 4 through step 7 of this procedure to install the remaining memory modules. See Table 3-3.	121
9 Close the system. See \	121
10 Start up the system, press <F2> to enter the System Setup program, and check the System Memory setting on the main System Setup screen.	121
11 If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 2 through step 10 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.	122
12 Run the system memory test in the system diagnostics. See \	122
Removing Memory Modules	122
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	122
2 Open the system. See \	122
3 Locate the memory module sockets. See Figure 6-1.	122
4 Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figure 3-18.	122
5 Close the system. See \	122
Processors	122
Removing a Processor	122
1 Prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.	123
2 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	123
3 Open the system. See \	123
4 Open one of the heat-sink retention latches by pressing the end of the latch, moving it laterally, and lifting the latch upwards. See Figure 3-19.	123
Figure 3-19. Installing and Removing the Heat Sink	123
5 Wait 30 seconds for the heat sink to loosen from the processor.	123
6 Open the other heat-sink retention latch.	123
7 Gently lift the heat sink off of the processor and set the heat sink aside upside down (thermal grease side facing up).	124
8 Position your thumb firmly over the processor socket-release lever and release the lever from the locked position. Rotate the lever 90 degrees upward until the processor is released from the socket. See Figure 3-20.	124
9 Rotate the processor shield upward and out of the way. See Figure 3-20.	124
10 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.	124
Figure 3-20. Installing and Removing a Processor	125
Installing a Processor	125
1 If you are upgrading your processors, prior to upgrading your system, download and install the latest system BIOS version from support.dell.com. Follow the instructions included in the file download to install the update on your system.	125
2 If you are adding a second processor for the first time, remove the heatsink blank and the processor blank from the vacant processor socket. Removing the blanks is similar to removing a processor. See \	126
3 Unpack the processor if it has not been used previously.	126
4 Align the processor with the socket keys on the ZIF socket. See Figure 3-20.	126
5 Install the processor in the socket.	126
a With the release lever on the processor socket in the open position, align the processor with the socket keys and set the processor lightly in the socket.	126
b Close the processor shield.	126
c Rotate the socket release lever down until it snaps into place.	126
6 Install the heat sink.	126
a Using a clean lint-free cloth, remove any thermal grease from the heat sink.	126
b Open the grease packet included with the processor kit and apply a small amount (approximately 1.5 cm (.6 in) in diameter of thermal grease to the center of the top of the new processor.	126
c Place the heat sink on the processor. See Figure 3-20.	126
d Close the two heat-sink retention latches. See Figure 3-20.	126
7 Close the system. See \	126
8 Press <F2> to enter the System Setup program, and check that the processor information matches the new system configuration. See \	126
9 Run the system diagnostics to verify that the new processor operates correctly.	127
System Battery	127
Replacing the System Battery	127
1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.	127
2 Open the system. See \	127
Figure 3-21. Replacing the System Battery	128
3 Locate the battery socket. See Figure 6-1.	128
4 Remove the system battery.	128
a Support the battery connector by pressing down firmly on the positive side of the connector.	128
b Press the battery toward the positive side of the connector and lift it up out of the securing tabs at the negative side of the connector.	128
5 Install the new system battery.	128
a Support the battery connector by pressing down firmly on the positive side of the connector.	128
b Hold the battery with the \	128
c Press the battery straight down into the connector until it snaps into place.	128
6 Close the system. See \	128
7 Reconnect the system to the electrical outlet and turn the system on, including any attached peripherals.	128
8 Enter the System Setup program to confirm that the battery is operating properly. See \	129
9 Enter the correct time and date in the System Setup program's Time and Date fields, and configure the other settings for your system.	129
10 Exit the System Setup program.	129
Control Panel Assembly	129
11 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet and peripherals.	129
12 Open the system. See \	129
13 Disconnect the display module cable from the control panel board. See Figure 3-22.	129
14 Using a knife or a small flat-blade screwdriver, insert the blade beneath the front panel of the display and slide the blade across the bottom to lift the panel outward. See Figure 3-22.	129
15 Bend the panel upward to allow access to the mounting screws.	129
Figure 3-22. Control Panel Removal	130
16 Using a T10 Torx driver, remove the two screws that secure the display module to the system chassis.	130
17 Remove the display module from the chassis cutout.	130
Installing the Control Panel Display Module	131
1 Insert the display module into the chassis cutout and secure with the two Torx screws. See Figure 3-22.	131
2 Attach the replacement panel to the front of the display module.	131
3 Connect the display module cable to the control panel board.	131
4 Close the system. See \	131
5 Reconnect the system to the power source and turn on the system and attached peripherals.	131
Removing the Control Panel Board	131
1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet and peripherals.	131
2 Open the system. See \	131
3 Disconnect the display module cable from the control panel board. See Figure 3-22.	131
4 Disconnect the control panel cable and USB cable from the control panel board. See Figure 3-22.	131

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