Dell S3048-ON EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019
Dell S3048-ON Manual
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- Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 1
Dell EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 3
options...6 Boot processes...7 POST...7 EDA, Quick Test Mode...7 Capturing Support Data from ONIE...7 Changing the Default Grub Boot Entry...7 3 Dell EMC diagnostics...9 ONIE expansion...9 S4048-ON or S3048-ON diagnostic package...9 Dell EMC diagnostic test suite...10 System information...14 CPLD - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 4
this guide before you install and power up this equipment. This equipment contains two power cords. Disconnect both power cords before servicing. radiation. Do not stare into open apertures. NOTE: Read this guide before unpacking the Dell EMC Virtual Edge Platform (VEP) 4600. Topics: • Information - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 5
• Dell EMC Getting Started Guide • Dell EMC Installation Guide • Dell EMC Release Notes • OS10 Release Notes NOTE: For the most recent documentation, see Dell EMC support: https://www.dell.com/support. About this guide 5 - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 6
package version. For more information, see this README file. NOTE: To download the Release Notes, go to https://www.dell.com/support. This system uses the following troubleshooting tools: • Power-On Self Test (POST) diagnostic - Automatically runs during the system startup at the BIOS or U-boot - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 7
. • ONIE with EDA - EDA is installed; you do not have to manually download the tool. Select the diagnostic option at boot-up. You can run support data to the screen. ONIE:/ # dmesg 2 Capture support data to the onie-support.tar.bz2 gzip file. ONIE:/ # onie-support The ONIE support - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 8
The -o command options include: • install - ONIE OS Installer mode • rescue - ONIE Rescue mode • uninstall - ONIE OS Uninstall mode • update - ONIE Self Update mode • embed - ONIE Self Update mode and Embed ONIE • diag - ONIE Self Update mode and Embed ONIE • none - Uses System Default Boot mode. - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 9
EMC diagnostics The following describes the Dell EMC diagnostics. These instructions apply to systems for which the ONIE -update onie-discovery-stop onie-support onie-syseeprom onie-sysinfo onie-uninstaller Topics: • S4048-ON or S3048-ON diagnostic package • Dell EMC diagnostic test suite • - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 10
EMC diagnostic test suite, use the following command. Use the following step after the system boots up. 1 To run the Dell EMC diagnostic test suite, select the DELL EMC DIAG option. NOTE: Use the up and down arrow keys to select which entry is highlighted. Press Enter to select an operating software - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 11
(back to back). For example, PORT49->PORT50, PORT51->PORT52, PORT53->PORT54. The following is an S4048-ON output example. DCLI-> testall Dell EMC Networking OS S4048-ON BOARD DIAGNOSTIC [0] PPId PPId Revision Board Service Tag System Cpld Rev Master Cpld Rev Slave Cpld Rev Image Build Version - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 12
HotSwapControllerAccessTest PASS I2cStressTest PASS MainBoardEepromAccessTest PASS PsuEepromAccessTest PASS QsfpPlusEepromAccessTest PASS QsfpPlusPhyExtLinkTest PASS QsfpPlusPhyLnkSpeedTest PASS RtcFunctionTest PASS RtcRolloverTest PASS sfpPlusPhyExtLinkTest PASS 12 Dell EMC diagnostics - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 13
Stop reason : after completion The following is an S3048-ON output example. DCLI-> testall Dell EMC Networking OS S3048-ON BOARD DIAGNOSTIC [0] PPId PPId Revision Board Service Tag MMC Rev : XxX SMC Rev : XxX Image Build Version : CN123456DELLI2158989 : A00 : SERVTAG : x-x(x-x) Available - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 14
on the system. It does not reload the Diagnostic tools. System information To view your S4048-ON or S3048-ON system information; for example, the model, part number, serial number, and service tag, follow these steps. 1 Boot into ONIE. 2 Enter the onie-syseeprom command. ONIE:/ # onie-syseeprom - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 15
command to view the CPLD information. DCLI-> showSystemInfo S4048ON SYSTEM INFO Software Info: SW Name SW Version : Dell Networking OS : x.x(x.xx) Board Info: Board Revision : 0x2 Board Service Tag : 66D7VS1 CPLD Info: System CPLD Version: xx.x Master CPLD Version: xx Slvae CPLD Version - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 16
, the system resets and boots to the ONIE console. 1 Restore the S4048-ON or S3048-ON factory defaults from Grub using the ONIE: Rescue command | | ONIE: Uninstall OS | | ONIE: Update ONIE | | ONIE: Embed ONIE | | DELL EMC DIAG | | | | | | | | | | | 2 Press ENTER to activate - Dell S3048-ON | EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 17
tag or express service code, pull out the tag or enter the show chassis command from the CLI. • To receive more technical support, click Contact Us. On the Contact Information web page, click Technical Support. To access switch documentation, go to www.dell.com/manuals/. To search for drivers
Dell EMC S3048-ON and S4048-ON
Troubleshooting Guide
March 2019