Dell Studio 1747 Setup Guide

Dell Studio 1747 Manual

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  • Dell Studio 1747 | Setup Guide - Page 1
    SETUP GUIDE
  • Dell Studio 1747 | Setup Guide - Page 2
  • Dell Studio 1747 | Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P02E series Regulatory type: P02E001; P02E002
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    the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell
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    36 Removing and Replacing the Battery 40 Software Features 42 Dell DataSafe Online Backup 43 Dell Dock 44 Free Fall Sensor 45 Solving Problems 46 Touch Screen Problems 46 Touch Screen Calibration 47 Beep Codes 48 Network Problems 49 Power Problems 50 Memory Problems 52 Lockups and
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    55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 71 Technical Support and Customer Service 72
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    or rugs, while it is powered on. Restricting the airflow can damage the computer, deteriorate the computer performance, or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing
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    Setting Up Your Studio Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into a wall outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible
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    Setting Up Your Studio Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 7
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    Setting Up Your Studio Laptop Press the Power Button 8
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    and you will need to reinstall the operating system. NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, see
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    have left the computer in an undesirable operating state. You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support rewritable discs. 10
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    Your Studio Laptop To create a system recovery media: 1. Ensure that the AC adapter is connected (see "Connect the AC Adapter" on page 6). 2. Insert the disc or USB key in the computer. 3. Click Start → Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions
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    Remove the battery (see "Removing and Replacing the Battery" on page 40). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see "Removing and Replacing the Battery" on page 40). 5. Turn on your computer. To remove the SIM card, press and eject the SIM card. 12
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    Setting Up Your Studio Laptop 1 SIM card 2 SIM card slot 3 battery bay 1 2 3 13
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    Setting Up Your Studio Laptop Enable or Disable Wireless (Optional) Press the key or press the keys on the keyboard to enable or disable wireless. The wireless on or off icons appear on the screen to indicate the status. Wireless on: Wireless off: For information
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    Setting Up Your Studio Laptop 15
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    Up Your Studio Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one at www.dell.com. Setting
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    Panel. 4. In the search box, type network, and then click Network and Sharing Center→ Connect to a network. 5. Follow the instructions on the screen to complete the setup. Windows Vista® 1. Ensure that wireless is enabled on your computer (see "Enable or Disable Wireless" on page 14). 2. Save and
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    up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to
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    → Set up a connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to
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    Using Your Studio Laptop This section provides information about the features available on your Studio 1745/1747/1749 laptop. Right Side Features 12 3 20 4 56 7
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    protect unused slots from dust and other particles. Save the blank for use when no media card is installed in the slot; blanks from other computers may not fit your computer. 3 USB 2.0 connectors (2) - Connect to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 21
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    . The drive will automatically pull the disc in and begin reading its content. 5 Battery status light - Turns on steadily or blinks to indicate the battery charge status. The light indicates the following states when the computer is powered by the AC adapter : • Off - the battery is adequately
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    Using Your Studio Laptop 6 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 7 Power button and light - Turns the computer on or off when pressed. The light in the button indicates the following power states: • Solid white - The computer is on. •
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    Using Your Studio Laptop Left Side Features 1 2 3 4 5 67 8 9 10 24
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    - Connects to video devices, such as a monitor or a projector. 4 DisplayPort connector - Digital interface standard connector that supports external DisplayPort monitors and projectors. 5 HDMI connector - Connects to a TV for both 5.1 audio and video signals. NOTE: When used with a monitor
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    Studio Laptop 6 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB
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    Using Your Studio Laptop 8 ExpressCard slot - Provides support for additional memory, wired and wireless communications, multimedia, and security features. The slot supports 34 mm ExpressCards. NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC cards. NOTE:
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    Using Your Studio Laptop Computer Base and Keyboard Features 1 2 3 28
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    . Backlit keyboard brightness settings - Press the key to toggle the three lighting states (in the given order): a. half keyboard brightness b. full keyboard brightness c. no lighting For more information about the keyboard, see the Dell Technology Guide. 2 Touch pad buttons - Provide
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    Using Your Studio Laptop Touch Pad Gestures NOTE: Some of the touch pad gestures may content. The scroll feature includes: Auto Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down at a fast pace to activate vertical auto scrolling. Tap on the touch pad
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    two fingers close together to reduce the view of the active window. Rotate - Allows you to rotate the active content on right or left to rotate the selected item clockwise or counterclockwise. Using Your Studio Laptop Three-Finger Gesture Flick - Allows you to flip content forward or backward
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    the multimedia control keys on the keyboard using the System Setup (BIOS) Utility or the Windows Mobility Center. System Setup (BIOS) Utility To access the Function Key Behavior: 1. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. 2. In the Function Key Behavior
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    Multimedia Control Keys Using Your Studio Laptop Touch-Sensitive Multimedia Controls Launch Windows Mobility Center Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter Eject the disc 33
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    Using Your Studio Laptop Display Features The display panel holds a camera and accompanying dual microphones. 1 23 4 5 34
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    Using Your Studio Laptop 1 Left digital array microphone - Combines with the right digital array microphone to provide based on selections you made when purchasing your computer. For more information about displays, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals. 35
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    a game to the music on your computer or play synthesized percussion instruments. • You Paint - Draw, paint images, and edit photographs using this software. • Games - Play select Windows games using touch. • Music - Play music, create playlists, and browse through your music files by album, artist
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    • Internet Explorer - Browse the Internet using multi-touch technology. Touch a link you want to follow or download. • Help - Use the Help feature for more information on how to use the touch screen. A video highlighting the features of the touch screen launches the
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    Using Your Studio Laptop Touch Screen Gestures (Optional) NOTE: Some of these gestures may not work outside the Dell Touch Zone software. Zoom through content in the active window like pages in a book. Flick also works vertically when navigating content such as images or songs in a playlist. 38
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    Using Your Studio Laptop Scroll Allows you to scroll through content. The scroll down to activate vertical scrolling. Scroll Horizontal - Allows you to scroll left or right on the active window. Move a finger to the left or right to activate horizontal scrolling. Rotate Allows you to rotate the
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    Using Your Studio Laptop Removing and Replacing the Battery 1 2 3 1 battery 2 battery bay 3 battery release latch 40
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    remove external cables (including the AC adapter). To remove the battery: 1. Shut down the computer and turn it over. 2. Slide the battery release latch to the side. 3. Slide the battery away from the battery bay. To replace the battery: Slide the battery into the battery bay, until it clicks into
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    Using Your Studio Laptop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide on your hard drive or at support.dell.com/manuals. FastAccess Facial Recognition Your computer may have the FastAccess facial recognition feature. This
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    and internet radio stations. Your optical drive may support multiple disc media formats including CDs, DVDs, and Blu-ray Discs (optional). You can download or copy pictures and video files from portable devices, such as digital cameras and cell phones. Optional software applications enable you to
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    Using Your Studio Laptop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into categories
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    dropping the computer. When a free fall state is detected, the hard drive is placed in a safe state to protect against damage to the read/write head and possible data loss. Your hard drive returns to normal operation, when the free fall state is no longer detected. Using Your Studio Laptop 45
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    " on page 55 or "Contacting Dell" on page 77. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service and troubleshooting instructions. WARNING: Before working inside your computer, read the safety information
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    are blocking the touch sensors. To remove these particles: a. Turn off the computer. b. Disconnect the power cord from the wall outlet. CAUTION: Do not use water or a cleaning liquid to wipe the touch screen. c. Use a clean, lint-free cloth (can spray mild water on cloth if needed, but not on the
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    of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 77). NOTE: To replace parts, see the Service Manual at support.dell.com/manuals. Beep Code Possible Problem One Possible system board failure - BIOS ROM
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    Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered network connector lets you verify that your connection is working and
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    for wireless connections. Power Problems If the power light is off - The computer is either turned off or is not receiving power. • Press the power button. The computer resumes normal operation if it is off or in hibernate mode. • Reseat the AC adapter cable into the power connector on the computer
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    the light on the AC adapter is on. If the power light is solid white and the computer is not responding - The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If
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    , install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 77). If you experience
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    get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard
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    problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation or contact the software manufacturer for troubleshooting
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    To launch the application, click the icon in the taskbar. The Dell Support Center home page displays your computer's model number, service tag, express service code, and service contact information. The home page also provides links to access: Self Help (Troubleshooting, Security, System Performance
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    you could see the Dell Technology Guide on your hard drive or at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 77). Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint
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    battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 77). CPU fan failure - CPU fan has failed. Replace the CPU fan (see the Service Manual at support.dell.com/manuals). Hard-disk drive failure - Possible hard-disk drive
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    up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem - S.M.A.R.T error, possible hard drive failure. Contact Dell (see "Contacting Dell" on page 77). Hardware Troubleshooter If a device is either not detected during the operating system setup or is
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    hard drive or from the Drivers and Utilities disc. Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell
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    on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting
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    Using Support Tools NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 6. When the tests are complete, close the test screen to return to the Choose An Option window. 7. To exit the Dell
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    test you want to run. 8. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 77). NOTE: The Service Tag for your computer is displayed at
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    Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to
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    User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may undo
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    Click Undo my last restoration, click Next and follow the instructions on the screen. Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any programs or drivers installed after you received your computer. Prepare backup media of applications you need to install
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    To restore the factory image while preserving the data files: 1. Turn off your computer. 2. Disconnect all the devices (USB drive, printer, etc.) connected to the computer and remove any newly added internal hardware. NOTE: Do not disconnect the AC adapter. 3. Turn on your computer. 4. When the DELL
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    and restore your computer based on file types • Backup files to a local storage device • Schedule automated backups To upgrade to Dell DataSafe Local Backup Professional: 1. Double-click the Dell DataSafe Local Backup icon on the taskbar. 2. Click Upgrade Now! 3. Follow the instructions on the
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    list and press . 4. Follow the instructions on the screen to complete the recovery process. Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If
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    files-are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Dell Factory Image Restore. Starting Dell Factory Image Restore 1. Turn on the computer. 2. When the
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    : If you do not want to proceed with Dell Factory Image Restore, click Cancel. 8. Select the check box to confirm that you want to continue reformatting the hard drive and restoring the system software to the factory condition, then click Next. The restore process begins and may take five or more
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    " on page 46 for information and procedures that pertain to the problem your computer is experiencing. 2. See the Dell Technology Guide available on your hard drive or at support.dell.com/manuals for more troubleshooting information. 3. See "Dell Diagnostics" on page 59 for procedures on how to run
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    the contact information for your region or go to support.dell.com. DellConnect DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem, and repair it all under your supervision. For
  • Dell Studio 1747 | Setup Guide - Page 75
    only) Getting Help Dell Support e-mail addresses • [email protected] • [email protected] • [email protected] (Latin America and Caribbean countries only) • [email protected] (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • [email protected] (Asian
  • Dell Studio 1747 | Setup Guide - Page 76
    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
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    Dell, make sure to back up any data on the hard drive 1. Call Dell to obtain your region, see "Contacting Dell" on page 77. Getting Dell Diagnostics (see "Dell Diagnostics" on page 59). 4. Include any accessories that belong with the item(s) being returned (power cables, software, guides to Dell.
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    bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and versions
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    , record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not
  • Dell Studio 1747 | Setup Guide - Page 80
    ® Windows® operating system and features See: "System Recovery Media" on page 67 "Dell Diagnostics" on page 59 "My Dell Downloads" on page 56 support.dell.com upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part the Service Manual
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    only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement find your Service tag/Express Service Code - You must use the service tag to identify your computer on support.dell.com or to contact technical support find drivers and downloads; readme files
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    updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Computer Model Computer Information Dell Studio
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    cache Studio 1745 Studio 1747 Studio 1749 Intel® Celeron® Intel Pentium® Dual-Core Intel Core™2 Duo 64 KB (32 KB for each core) 2 MB or 3 MB or 6 MB (Intel Core2 Duo) 1 MB (Intel Celeron and Intel Pentium Dual-Core) Intel Core i7 (Quad-Core) Intel Core i3 Intel Core i5 Intel Core i7 (Dual-Core
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    Specifications Computer Model Video LCD interface TV support Discrete Video type Video controller Video memory Studio 1745 Studio 1747 Studio 1749 Low Voltage Differential Signaling (LVDS) HDMI 1.3 LVDS HDMI 1.3 LVDS HDMI 1.3 integrated on system board ATI Mobility Radeon HD 4570/4650 DDR3
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    Computer Model UMA Video type Video controller Video memory Studio 1745 Studio 1747 integrated on system board Mobile Intel GMA 4500MHD up to 358 MB of shared memory Specifications Studio 1749 integrated on system board Intel GMA HD up to 1.7 GB of shared memory 83
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    instructions on upgrading memory, see the Service Manual at support.dell.com/manuals. ExpressCard ExpressCard controller Cards supported ExpressCard connector size Intel ICH9M (Studio 1745) Mobile Intel 5 Series Express chipset PM55 (Studio 1747) Mobile Intel 5 Series Express chipset HM55 (Studio
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    , non-powered connector Mini-Card one Type IIIA full Mini-Card slot, two half-size Mini-Card slots HDMI connector one 19-pin connector Network adapter one RJ45 connector USB two four-pin USB 2.0-compliant connectors Specifications Connectors Video one 15-hole connector DisplayPort one 20
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    bit (analog-to-digital and digital-to-analog) Intel High Definition audio two 1.5 watt main speakers and one 3.0 watt subwoofer, for a total system power of 6.0 watt program menus and media controls Camera Pixel 2.0 megapixel Video resolution 160 x 120 ~1600 x 1200 (160 x 120 ~ 1280 x 720 at 30
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    Display Dimensions: Height 214.81 mm (8.46 inches) Width 381.89 mm (15.04 inches) Diagonal 439.42 mm (17 90% CG) Pixel pitch HD+: 0.24 x 0.24 mm FHD: 0.20 x 0.20 mm Controls brightness can be controlled through keyboard shortcuts (see the Dell Technology Guide for more information). 87
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    ); 105 (Brazil) Layout QWERTY/AZERTY/Kanji Touch Pad X/Y position resolution (graphics table mode) Size: Width Height 240 cpi 100 mm (3.9 inches) sensor active area 56 mm (2.2 inches) rectangle Battery Types and dimensions: 9-cell "smart" lithium ion Height 41.9 mm (1.65 inches) Width 340
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    be significantly reduced under certain power-intensive conditions. See the Dell Technology Guide for more information. Life span (approximate) 300 discharge/charge cycles Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Coin-cell battery CR-2032 89
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    (maximum) 2.50 A Input frequency 50-60 Hz Output power 65 W, 90 W, or 130 W Output current 65 W 3.34 A (continuous) 90 W 4.62 A (continuous) 130 W 6.70 A (continuous) Rated output voltage 19.5 ± 1 VDC AC Adapter Dimensions: 130 W (E-Series) Height Width Depth Weight (with cables
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    Width 66 mm (2.6 inches) Depth 127 mm (5.0 inches) Weight (with cables) up to 0.53 kg (1.17 lb) Specifications AC Adapter Temperature range: Operating Storage Physical Height Width Depth Weight (with 6-cell battery) 0° to 40°C (32° to 104°F) -40° to 70°C (-40° to 158°F) 28 mm to 40 mm (1.10
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    0.66 GRMS Non-Operating 1.30 GRMS Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in head-parked position and a 2-ms half‑sine pulse): Operating 110 G Non
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    be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 93
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    information is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage P02E 100-240 VAC
  • Dell Studio 1747 | Setup Guide - Page 97
    (ing) to the Internet 16 Contacting Dell online 77 customer service 72 D damage, avoiding 5 DellConnect 72 Dell Diagnostics 59 Dell Factory Image Restore 68 Dell Support Center 55 Dell Touch Zone 36 Diagnostic Checklist 76 DisplayPort connector 25 drivers and downloads 79 DVDs, playing and creating
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    and support 71 I Internet connection 16 ISP Internet Service Provider 16 96 M memory problems solving 52 N network connection fixing 49 P power problems, solving 50 power strips, using 6 problems, solving 46 products information and purchasing 74 R resources, finding more 78 restoring factory image
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    SIM 12 software features 42 software problems 52 solving problems 46 specifications 80 support email addresses 73 support sites worldwide 73 System Messages 56 system reinstall options 63 U USB PowerShare 26 V ventilation, ensuring 5 W warranty returns 75 Windows 9 Program Compatibility Wizard 53
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    Printed in the U.S.A. www.dell.com | support.dell.com 0GYVXHA00
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SETUP GUIDE