Dell V313W User's Guide

Dell V313W Manual

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  • Dell V313W | User's Guide - Page 1
    Dell V313w User's Guide August 2010 Machine type(s): 4443 Model(s): 1d1, 1dw, 5dw www.dell.com | support.dell.com
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    Finding and installing optional software...21 Updating the printer software (Windows only)...22 Reinstalling the printer software...22 Loading paper and original documents 24 Loading paper...24 Saving paper default settings...27 Loading original documents on the scanner glass 28 Printing 29 Tips
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    Scanning documents into an editing application 57 Scanning directly to e-mail using the printer software 58 Scanning to a PDF...59 Scanning FAQ...60 Canceling scan jobs...60 Networking 61 Installing the printer on a wireless network...61 Advanced wireless setup...66 Networking FAQ...72 Contents 3
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    Using the Service Center to solve printer problems 87 If Troubleshooting does not solve your problem...87 Setup troubleshooting...87 Jams and misfeeds troubleshooting...94 Print troubleshooting...96 Copy and scan troubleshooting...98 Memory card troubleshooting...100 Wireless troubleshooting...102
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    in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. SAVE THESE INSTRUCTIONS. Safety
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    User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will
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    up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at support.dell.com. About your
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    support so that they may serve you faster: • Service Tag • Express Service Code Note: The Service Tag and Express Service Code appear on labels located on your printer. • Software and Drivers-Certified drivers for your printer and Installation software CD installers for Dell printer software
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    Understanding the parts of the printer Use the To 1 Paper support Load paper. 2 Wi-Fi indicator Check wireless status. Note: This feature is available in selected models only. 3 Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. 4
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    a USB cable. Warning-Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. 5 Printhead Install, replace, or remove ink cartridges. 6 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer 10
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    visit www.dell.com/recycling. 2 Available only on the Dell Web site at www.dell.com/supplies. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. 1 Turn on your printer. 2 Open the printer. Note: The printhead moves to the cartridge installation position
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    new cartridges available, or the ink remaining in the printhead may dry out and clog the nozzles. 4 Unpack the cartridges. If your ink cartridge comes with a muzzle cap, then remove the cap. If your ink cartridge comes with a twist cap, then twist and remove the cap. Ordering and replacing supplies
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    . If necessary, use two hands. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 6 Close the printer. Recycling Dell products To return Dell products to Dell for recycling: 1 Click or Start. 2 Click All Programs or Programs, and
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    mode. Press and hold for three seconds to turn off the printer. Access the copy menu and make copies. Access the scan menu and scan documents. Access the photo menu and print photos. Switch to color mode or black-and-white mode. Start a print, scan, or copy job, depending on which mode is selected
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    to feed or eject paper from the printer. 10 Arrow buttons • Choose a menu or submenu item that appears on the display. 11 Back button • Return to the previous screen. • Exit from one menu level to a higher one. 12 Setup button Access the setup menu and change printer settings. Note: The Copy
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    two minutes of inactivity or after you turn off the printer, but they will return to the factory default settings when a memory card of inactivity or after the printer is turned off. 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Device Setup, and then press . 3
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    on both sides of the paper (duplex) for print, copy, and fax jobs. To enable Eco-Mode, press the 2-Sided/Eco-Mode button until the light near "Eco-Mode" comes on. Resetting to factory settings Resetting to factory default settings will delete all the printer settings you have previously selected
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    * The printer driver for this operating system is available only at support.dell.com. Note: Updated printer firmware may be available at support.dell.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD
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    ) Print, scan, or convert local files from Windows. Dell Ink Management System Order ink. Dell Fax Solutions (referred to as Fax Solutions) • Send a fax. • Receive a fax in three-in-one printers. • Add, edit, or delete contacts in the built-in phone book. • Access the Dell Fax Setup Utility
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    the print settings and schedule print jobs. Printer Services dialog (not available in Mac OS X version 10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Dell. • Check the printer software version installed on thecomputer. Printer software Applications
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    Utility) • Get help with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Dell Wireless Setup Assistant Set up the printer on a wireless network. (referred to as
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    the necessary software was installed. If you encountered problems while installing, or if your printer does not appear in the Printers folder or as a printer option when you send a print job, then try removing and reinstalling the printer software. Uninstalling the printer software For Windows users
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    . For Macintosh users 1 Close all open applications. 2 Download the latest installer from the printer Web site. 3 Launch the printer installation software, and then follow the instructions on the computer screen. Using the Internet Updated printer software may be available at support.dell.com. Using
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    the edges of the stack on a level surface. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both
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    letterhead going into the printer first. 25 sheets of heavyweight matte paper 20 sheets of banner paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not
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    matte, labels, photo cards and glossy paper. 25 sheets of photo/glossy paper • The print side of the paper is faceup. • The paper guides rest against the edges of the paper. • You select Automatic, Normal, or Photo print quality. Note: Draft mode is available but is not recommended for use with
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    settings apply only to print, copy, and scan jobs that you initiate from the printer. 1 From the printer control panel, press . 2 Choose the default settings: • If you want to set the default paper size: a Press to select Paper Setup. b Press the arrow buttons to scroll to Paper Size, and then press
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    Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 28
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    For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages should print. 4 Click OK to close any printer software dialogs. 5 Click OK or Print
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    number of copies that you want to print, and then select Collate Copies. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK
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    page. 5 Adjust other settings as needed. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3 Click OK. 4 From the menu bar, choose
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    each page. 8 Adjust other settings as needed. 9 Click Print. Printing documents from a memory card or flash drive (Windows only) To enable the File Print function: • The printer must be connected to a computer through a USB cable or through a network. • The printer and the computer must be on. • The
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    size. 5 Select an orientation. 6 Click OK to close any printer software dialogs. 7 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the "Format for" pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose your envelope size. If no
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    ) may cause labels to peel off during printing, resulting in a paper jam. Printing on custom-size paper For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Print Setup tab > Paper Size list > select Custom Size 4 Adjust the
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    printer software dialogs. 6 Click OK or Print. For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the "Format for" pop-up menu, choose your printer. 3 From the Paper memory card inserted is supported by the printer. For more information, see "Supported memory cards and file
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    USB port while a memory card is in the card slot, then a message appears on the display prompting you to choose which memory device to use. Supported • xD-Picture Card (Type M) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press . 3 Insert
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    . 4 Transfer or print the photos: If the printer is using a USB connection • Fast Pics launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print. If the printer is using a Wireless connection (selected
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    is detected as a flash drive, or an error message will be displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. Warning-Potential Damage: Do not touch the USB cable, any network adapter, any connector, the
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    printable side, then see the instructions that came with the paper.) Note: Make sure that the paper matches the size that you selected on the proof sheet. 11 Press the Color/Black button to set a color or black-and-white print. When you select color or black-only printing, the light near your choice
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    your Windows Mobile/Pocket PC PDA, additional third-party software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support printing
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    1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Bluetooth Setup, and
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    . Bluetooth Dongle Connected appears on the display. Warning-Potential Damage: Do not touch cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device. A loss of data can occur
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    , available only on select printer models, supports A4- and letter-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually. For Windows users 1 With
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    10 Click Print. Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Navigate to: Advanced tab > 2-Sided Printing area > select Manual Note: The "Print Instruction Page to
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    the directions on the instruction sheet to complete the print job. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users 1 With a document open, choose File > Page Setup. 2 From the Page Setup dialog, set the printer, paper size, and
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    Click Print. Managing print jobs Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manually select your printer, then it is not the default printer. To set the default printer: For Windows users
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    for each print job. Changing the printing mode for a single print job For Windows users 1 With a document open, click File > Print. 2 Click Properties, Preferences, Options, or Setup. 3 Select Automatic, Quick Print, Normal, or Best. Note: Printing in Draft or Quick Print mode uses less ink and is
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    job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs, depending on your operating system. Resuming print jobs For Windows users 1 Click , or click Start and then click Run. 2 In the Start Search or Run box
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    job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users 1 Click the printer icon on the Dock. 2 From the print queue dialog, choose the job you want to cancel, and then click
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    facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then press the Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press
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    buttons to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected. For best results with this resize setting, use photo
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    on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control
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    The automatic duplex unit, available only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. Note: You cannot make
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    Color/Black button to set a color or black-and-white copy. When you select color or black-only printing, the light near your choice comes on. 5 Press to print on one side of the paper scanner glass. 7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the
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    transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide to the the destination that will receive the scan. Wait until the printer has finished downloading a list of the scan applications available on the selected
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    scan multiple pages and save them as one file. 6 Press to start scanning. The scan is complete when a message appears on the printer control panel indicating that the file you scanned has been saved. Scanning photos into an editing application For Windows users 1 Load a photo or photos. 2 Click or
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    desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is being scanned?" area of the All-In-One Center, select Photo. 5 From the "How will the scanned image be used?" pop-up menu, choose To be printed or To be viewed on
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    printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is being scanned?" area of the All-In-One Center, select a document type other than Photo. 5 From the "How will to e-mail using the printer software For Windows users 1 Load an original document
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    For Macintosh users 1 Load an original document. 2 From the Finder desktop, double-click the printer program folder. 3 Double-click the printer Center to open the All-In-One Center. 4 From the "What is being scanned?" area of the All-In-One Center, select a document type. 5 From the "How will the
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    you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. then press . Wait until the printer has finished downloading a list of the scan applications available on the selected computer. 4 Select
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    Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE
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    and MAC address of the printer. 1 Load plain paper. 2 From the printer control panel, press . 3 Press the arrow buttons to scroll to Network Setup, and then press . 4 Press to select Print Setup Page. The network setup page prints. Information you will need to set up the printer on a wireless
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    wirelessly by any other computer on the network. However, you will need to install the printer driver on every computer that will access it. You do not need to configure the printer again, although you will need to run the setup software on each computer to install the driver. For Windows users
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    For Macintosh users 1 Close all open applications. 2 Download the latest installer from the printer Web site. 3 Launch the printer installation software, and then follow the instructions on the computer screen. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator
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    , do the following: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. Networking
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    that came with your computer. • The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will keep it from working on any other wireless network, either ad hoc or infrastructure. In Windows Vista or later 1 Click > Control Panel
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    instructions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 6 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer
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    instructions for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 21 When the available networks are displayed, provide the network name and the security information you created. The installer will configure the printer
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    Setup (WPS), it is easy to add computers or printers to your wireless network because the SSID and WPA passphrase are automatically detected and configured for you. 1 Make sure your access point (wireless router) supports WPS. 2 Insert the installation software CD and follow the instructions
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    2 Download the latest installer from the printer Web site. 3 Double-click Dell Extras > Dell Setup Assistant. 4 Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless
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    by enabling File and Print Sharing. See the Windows documentation for instructions on enabling File and Print Sharing. b Install the printer software on all computers that will print to the printer. 2 Identify the printer: a On the computer that is attached to the printer, do one of the following
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    your Macintosh computer. 4 Follow the instructions on the computer screen. Note: Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer. Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and
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    is a collection of devices such as computers, printers, Ethernet hubs, access points, and routers connected together for communication through cables or through a wireless connection. A network can be wired, wireless, or designed to have both wired and wireless devices. How do I find out what type
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    your system support person. - If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Enter the user name and printers to communicate with each other over a network, they must be connected by cables and/or have wireless network adapters built in or installed
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    • The network is connected to the Internet through a DSL or cable modem. Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a
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    up the printer on your wireless network, the printer will need to temporarily connect to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer. How do I attach the installation cable? The installation cable attaches to a USB port on
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    it is that the communication signal will be weaker. The strength of the signal received by your computer can also affect the connectivity of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed an icon
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    communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if the printer is receiving a strong signal from the access point, print a network setup
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    to the same wireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the
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    same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and locally attached simultaneously What is a MAC address? A Media
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    . This is called the Media Access Control (MAC) address. When installing the printer on a network, make sure you select the printer with the correct MAC address. The MAC address label is located inside the printer. The MAC address of the internal print server is a series of letters and numbers
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    computer sends all print jobs across the network to the printer using this address. If the IP address is not automatically assigned, you will be asked during wireless setup to manually enter an address and other network information after selecting your printer from the available list. Networking 82
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    of a key is referred to as its key index. All devices on the wireless network must be configured to use the same key index when multiple WEP keys are configured on the wireless access point. Select the same key index on your printer as you are using on your wireless access point. Networking 83
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    , press . 2 Press the arrow buttons to scroll to Maintenance, and then press . 3 Press again to select Ink Levels. 4 Press the arrow buttons to check the ink level in each cartridge. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the
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    4 Press the arrow buttons to scroll to Align Printer, and then press . 5 Press again. An alignment page prints. Note: Do not remove the alignment page until printing is finished. Using the printer software For Windows users 1 Load plain paper. 2 Click or Start. 3 Click All Programs or Programs, and
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    to clean the printhead nozzles. A cleaning page prints. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 From the Maintenance tab, click Clean Cartridges. For Macintosh
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    , print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows
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    " on page 92 • "Printer is busy or does not respond" on page 93 • "Cannot delete documents from the print queue" on page 93 • "Cannot print through USB" on page 93 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of
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    REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Remove the printhead. Warning-Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. 3 Wipe the contacts using a clean, lint-free cloth. • On the printhead Troubleshooting 89
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    -Potential Damage: Do not touch the printhead ink filter or the printhead nozzles. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support. Troubleshooting 90
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    IN WINDOWS BEFORE INSTALLING THE SOFTWARE CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB
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    port. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges. See "Replacing ink cartridges" on page 11 for more
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    jobs to print, then the computer and printer may not be communicating. RESTART THE COMPUTER AND TRY AGAIN Cannot print through USB If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any
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    Hub are listed, then the USB port is enabled. For more information, see the computer documentation. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 94 • "Paper jam in the paper support" on page 94 • "Paper jam in the duplex unit" on
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    this area for clearing a paper jam. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit. 4 Touch DONE or press , depending on your printer model. 5 From your computer, resume the print job. Troubleshooting 95
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    sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Print troubleshooting • "Poor quality at the edges of the page
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    "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR
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    FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one of the following: IF YOU ARE USING A USB CONNECTION, THEN TRY A DIFFERENT USB CABLE IF
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    image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE A CLEARER VERSION OF THE
  • Dell V313W | User's Guide - Page 100
    you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly
  • Dell V313W | User's Guide - Page 101
    are communicating. Select the printer from the computer or the computer from the printer. Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist" does not solve the problem, then try the following: CHECK THE USB CONNECTION 1 Check the USB cable for
  • Dell V313W | User's Guide - Page 102
    printer does not print (Windows only)" on page 109 • "Wi-Fi indicator light is still orange" on page 110 • "Wi-Fi indicator light is blinking orange during installation" on page 111 • "Wireless print server not installed" on page 115 • ""Communication not available" message displays when printing
  • Dell V313W | User's Guide - Page 103
    . To verify, print a network setup page. Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you
  • Dell V313W | User's Guide - Page 104
    including the abilities of your access point and network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart. CHECK THE WIRELESS SIGNAL QUALITY Print a network setup page and check the signal quality. If the signal quality is listed as
  • Dell V313W | User's Guide - Page 105
    TO THE SAME WIRELESS NETWORK If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already connected to the wireless network. For Windows users 1 Obtain the
  • Dell V313W | User's Guide - Page 106
    point. 2 Type your user name and password when prompted, and then click OK. 3 In the Wireless settings section, look for WIRELESS PRINTING THROUGH AIRPORT (MACINTOSH ONLY) The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later. Troubleshooting
  • Dell V313W | User's Guide - Page 107
    have any doubts, look for an updated version of the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY 1 Turn off the
  • Dell V313W | User's Guide - Page 108
    , and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the most recent update available from the
  • Dell V313W | User's Guide - Page 109
    be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD, or detach the installation cable until you see the Wireless Setup Successful screen. ENABLE THE PRINTER Confirm that the
  • Dell V313W | User's Guide - Page 110
    the selected port indicates that it is a USB port, scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port. 8 Click OK, and then try to print again. Wi-Fi indicator light is
  • Dell V313W | User's Guide - Page 111
    the printer network setup page. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. Wi-Fi indicator light is blinking orange during installation
  • Dell V313W | User's Guide - Page 112
    that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see "How do I find the MAC address?" on page 81. PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING For Windows users 1 Obtain the IP
  • Dell V313W | User's Guide - Page 113
    Mac > More Info b From the Contents pane, choose Network. c From the Active Services you will problem. MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER For Windows users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide
  • Dell V313W | User's Guide - Page 114
    network. • You may need to change the settings of your printer. Run the Wireless Setup Utility again. For Macintosh users 1 Obtain the printer IP address. a From the printer, print a network setup page. For more information, see the User's Guide. b In the TCP/IP section, look for Address. 2 From the
  • Dell V313W | User's Guide - Page 115
    installation cable as part of the setup process. 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Finder, navigate to: Applications > select your printer folder 2 Double-click Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Wireless print
  • Dell V313W | User's Guide - Page 116
    are not sure how to do this, then refer to the manual that came with your wireless router. If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED 1 Click , or click Start and then click Run
  • Dell V313W | User's Guide - Page 117
    computers to communicate with only the VPN and no other network at the same time. Disconnect from the VPN before installing the driver on the computer or before running the wireless setup on the computer. To check if the computer is currently connected to a VPN, open your VPN Client software and
  • Dell V313W | User's Guide - Page 118
    to the devices in your network to resolve this issue. To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see what IP address is currently assigned to the
  • Dell V313W | User's Guide - Page 119
    NETWORK ADAPTER UPDATES If you are having trouble printing from one particular computer, then check the Web site of the manufacturer of the wireless network adapter card in that computer. It is possible that there is an updated driver available that could resolve the issue. CHANGE ALL NETWORK
  • Dell V313W | User's Guide - Page 120
    inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. UNITED STATES GOVERNMENT RIGHTS This software and any
  • Dell V313W | User's Guide - Page 121
    radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
  • Dell V313W | User's Guide - Page 122
    1-60° C (34-140° F) Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities scanning hard-copy documents. 9.37 Ready The product is waiting for a print job. 7 Power Saver The product is in energy-saving mode. 3.3
  • Dell V313W | User's Guide - Page 123
    usage is the sum of each mode's energy usage. European Community (EC) directives conformity This product is in conformity with the protection declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the
  • Dell V313W | User's Guide - Page 124
    trouble with this equipment, for repair or warranty information, contact your point of purchase. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable
  • Dell V313W | User's Guide - Page 125
    as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions will work correctly in all respects with another item of Notices 125
  • Dell V313W | User's Guide - Page 126
    services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service manual call initiation, and • one call attempt and the beginning of another. Using this product in Switzerland This product requires a Swiss billing tone filter to be installed Notice to Users in
  • Dell V313W | User's Guide - Page 127
    the Directives is available upon request from agencies. Notice to users in Brazil Este service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer
  • Dell V313W | User's Guide - Page 128
    . Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit protection optimale. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence. L' RF notice statement Notice to users in the European Union Products
  • Dell V313W | User's Guide - Page 129
    declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative. This product satisfies the and safety requirements of EN 60950. Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC
  • Dell V313W | User's Guide - Page 130
    Latviski Lietuvių Malti Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas 1999/5/EB
  • Dell V313W | User's Guide - Page 131
    after installation (Windows) 65 checking an unresponsive printer 87 checking ink levels 84 checklist before you troubleshoot 87 memory card troubleshooting 101 cleaning exterior of the printer 86 cleaning printhead nozzles 85 Club Internet 64 collating copies 52 Communication not available message
  • Dell V313W | User's Guide - Page 132
    network 77 ink conserving 6 ink cartridges ordering 11 replacing 11 ink levels checking 84 inserting a memory card or flash drive 35 installation cable 76 installing network printer 82 installing optional software 21 interference wireless network 78 internal wireless print server resetting
  • Dell V313W | User's Guide - Page 133
    not print wirelessly 109 printer does not respond 93 printer printing blank pages 92 printer problems, basic solutions 87 printer software uninstalling 22 printer, setting as default 46 printhead 10 aligning 84 printhead error 88 printhead nozzles cleaning 85 printing collate 30 custom-size paper 34
  • Dell V313W | User's Guide - Page 134
    15 setup troubleshooting cannot print through USB 93 incorrect language appears on display 88 page does not print 91 printer does not respond 93 printer printing blank pages 92 printhead error 88 software did not install 91 shared printing 72 sharing printer in Windows 71 software Service Center
  • Dell V313W | User's Guide - Page 135
    pages 92 printhead error 88 software did not install 91 troubleshooting, wireless changing wireless settings after installation (Mac) 65 changing wireless settings after installation (Windows) 65 photos do not print from memory card across wireless network 102 resolving communication problems 117 Wi
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Dell V313w User's Guide
August 2010
www.dell.com | support.dell.com
Machine type(s):
4443
Model(s):
1d1, 1dw, 5dw