Dell V313w All In One Wireless Inkjet Printer User's Guide
Dell V313w All In One Wireless Inkjet Printer Manual
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- Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 1
Dell V310 Series User's Guide April 2009 Machine type(s): 4443 Model(s): 1d1, 1dw, 5dw www.dell.com | support.dell.com - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 2
change without notice. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation. Other trademarks - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 3
...11 Ordering and replacing supplies 13 Replacing ink cartridges...13 Ordering ink cartridges...14 Recycling Dell products...15 Using the printer control panel buttons and menus 16 Using the printer control panel...16 Using the printer menus...18 Changing temporary settings into new default - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 4
paper (duplexing) manually printer control panel...47 Repeating an image on one page...48 Copying multiple pages on one sheet...48 Making a duplex copy manually printer on a wireless network...55 Advanced wireless setup...59 Networking FAQ...63 Maintaining the printer 73 Maintaining ink cartridges - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 5
the Service Center to solve printer problems 76 If Troubleshooting does not solve your problem...76 Setup troubleshooting...76 Jams and misfeeds troubleshooting...81 Print troubleshooting...83 Copy and scan troubleshooting...84 Memory card troubleshooting...86 Wireless troubleshooting...88 Index - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 6
6 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 7
results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it. Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION-SHOCK HAZARD: To avoid the risk of - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 8
printer, read the User's Guide carefully, and make sure you check the latest updates on our Web site. We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 9
up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is available on the installation software CD. For updates, check our Web site at support.dell.com. About your - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 10
• The printer software is located in the printer Program folder or on the desktop, depending on your operating system. The latest supplemental information, updates, and online technical support: • Troubleshooting hints and tips • Frequently asked questions • Documentation • Driver downloads • Live - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 11
Understanding the parts of the printer 10 9 1 8 7 2 3 6 4 5 Use the To 1 Paper support Load paper. 2 Wi-Fi indicator Check wireless status. Note: This feature is available in selected models only. 3 Card reader light Check card reader status. The light blinks to indicate that a memory - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 12
. Warning-Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. 5 Printhead Install, replace, or remove ink cartridges. 6 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer 12 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 13
supplies Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the printer. Note: The - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 14
cap to avoid exposing the ink to air. 5 Close the printer. Ordering ink cartridges Page yields available at www.dell.com/supplies. For best results, use only Dell ink cartridges. Item Licensed cartridge1 Regular cartridge Black cartridge Black cartridge, high yield2 Series 21 Series - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 15
to Dell for recycling: 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 Click Order supplies in the Maintenance tab. 6 Click . 7 Follow the instructions on - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 16
Use the: 1 Power button 2 Copy button 3 Scan button 4 Photo button 5 Color/Black 6 Start button 12 11 10 9 8 7 To • Turn the printer on and off. • Switch to Power Saver mode. Note: When the printer is on, press to switch to Power Saver mode. Press and hold for three seconds to turn off the - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 17
. Press and hold for 3 seconds to feed or eject paper from the printer. 10 Arrow buttons • Choose a menu or submenu item that appears on the display. 11 Back button • Return to the previous screen. • Exit from one menu level to a higher one. 12 Setup button Access the setup menu and change - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 18
Size • Photo Size • Paper Type • Layout • Quality Proof Sheet • Print Last 20 • Print All • Print Date Range • Scan Sheet Save Photos • Computer • USB Flash Drive2 • Memory Card2 Select Computer (appears only in printers connected to a network) 1 This menu appears only when there is a valid DPOF - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 19
Enable • Discovery • Printer Name • Security Level • Paper Size • Photo Size • Paper Type • Quality • Pass Key • Clear Device List Defaults • Photo Print Size • Set Defaults - Use Current - Use Factory Demo Mode • On • Off 1 This menu appears only in printers that support wireless printing. 2 This - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 20
card or flash drive is removed. • Photo Effects • Photo Size • Layout • Quality To change the temporary settings into new default settings 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and then press . 3 Press the arrow buttons to scroll to Set Defaults - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 21
the arrow buttons to scroll to Use Factory, and then press . 5 When prompted to set the initial settings of your printer, make your selections using the printer control panel buttons. Initial Setup Complete appears on the display. Using a button combination (if you cannot read the current language - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 22
3 Press the arrow buttons to scroll to Eco-Mode. 4 Select the Eco-Mode setting, and then press . 5 Press until you exit Setup, or press another mode button. Using the printer control panel buttons and menus 22 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 23
Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register the printer. • Contact technical support. Manage, edit, transfer - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 24
is installed automatically with the printer software if the printer has wireless capability. Dell Service Center (referred to as Service Center) • Troubleshoot the printer. • Access the printer maintenance functions. • Contact technical support. Notes: Printing Preferences • This program - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 25
CD manually: a Click , or click Start and then click Run. b In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive. 3 Follow the instructions on the Welcome screen. Using the World Wide Web Updated printer software may be available at www.support.dell.com - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 26
paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. Paper - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 27
, photo cards and glossy paper. • You remove all paper from the paper support before inserting banner paper. • You use banner paper designed for inkjet printers. • You place a stack of banner paper on or behind the printer, and feed in the first sheet. • The paper guides rest against the edges of - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 28
but is not recommended for use with expensive paper such as heavyweight matte, labels, photo cards and glossy paper. • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 29
scroll to Defaults, and then press . b Press to select Photo Print Size. c Press the arrow buttons to select the default photo print size for the printer, and then press . 3 Press until you exit Setup, or press another mode button. Loading original documents on the scanner glass 1 Open the top cover - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 30
sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless setting when printing photos. Printing basic documents Printing a document 1 Load the paper in the printer. 2 Send the print job - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 31
. 4 Click OK to close any printer software dialogs. 5 Click OK or Print. Printing multiple pages on one sheet 1 With a document open, click supported by the printer. For more information, see "Supported memory cards and file types" on page 36. • The computer must contain applications that support - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 32
If the printer is using a Wireless connection (selected Paper. d From the Paper Size list, select the envelope size. Note: To print on a custom-size envelope, select Custom Size, and then specify the height and width of the envelope. e Select an orientation. f Click OK to close any printer software - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 33
to dry to avoid ink smudging. Printing on custom-size paper Before beginning these instructions, load the custom-size paper in the printer. 1 With a Click OK to close any printer software dialogs. 7 Click OK or Print. Printing on both sides of the paper (duplexing) manually 1 With a document open, - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 34
Printing section, select Manual. Note: The Print Instruction Page to Assist in Reloading item is selected automatically. 5 Click OK. The printer prints the odd-numbered pages and the instruction sheet. 6 Flip and reload the paper, following the directions on the instruction sheet to complete the - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 35
. • If necessary, connect the memory card to the adapter that came with it. • Make sure that the memory card inserted is supported by the printer. For more information, see "Supported memory cards and file types" on page 36. • The flash drive uses the same port that is used for a PictBridge camera - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 36
Supported memory cards and file types Memory Card File Type • Secure Digital (SD) M) • TIFF • Secure Digital High Capacity (SDHC) Printing photos using the printer control panel 1 Load photo paper. 2 From the printer control panel, press . 3 Insert a memory card, flash drive, or digital - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 37
. Printing photos from a memory device using the printer software 1 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) 2 From the printer control panel, press . 3 Insert a memory card - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 38
will be displayed on the printer control panel. For more information, see the camera documentation. • The printer reads only one memory device at a time. access the PictBridge menu. 5 Press the arrow buttons to select the paper size, paper type, photo size, and layout of the photos that you want to - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 39
on the display. 9 Press . The printer scans the proof sheet. 10 Load photo paper with the glossy or printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) Note: Make sure that the paper matches the size that you selected on - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 40
the instructions that came with the paper.) 2 From the printer software and drivers are required. For more information about the required software, see the documentation for your PDA. Setting up a connection between your printer and a Bluetooth-enabled device Note: The printer does not support - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 41
Discovery, and then press . 5 Make sure Discovery is set to On. If necessary, press the arrow buttons to scroll to On, and then press . The printer is now ready to accept a connection from a Bluetooth-enabled device. 6 Configure the Bluetooth-enabled device to set up a connection to the - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 42
level to High. Use the keypad to enter your four-digit pass key, and then press . Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. 1 Insert a USB Bluetooth adapter into the USB port. R Bluetooth Printing 42 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 43
then click Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Set as Default Printer. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 44
Print, Normal, or Best. Note: Printing in Draft mode uses less ink and is ideal for printing text documents. Pausing print jobs 1 Click Search or Run box, type control printers. 3 Press Enter, or click OK. The printer folder opens. 4 Right-click the printer, and then select Pause Printing. Resuming - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 45
The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass ), transparencies, photo paper, or thin media (such as magazine clippings). Tips for copying • When using the ADF, adjust the paper guide on the ADF to - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 46
printable side faceup. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press . 4 Press until Photo Reprint appears. 5 Press the arrow buttons to scroll to Yes - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 47
(collated) or to print the copies as groups of pages (not collated). Collated Not collated 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the arrow buttons to select the number of copies, and then - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 48
multiple pages on one sheet The Pages per Sheet setting lets you copy multiple pages on one sheet by printing smaller printer memory. 10 When asked if you want to scan another page, press the arrow buttons to scroll to No, and then press to start printing. Making a duplex copy manually 1 Load paper - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 49
. 6 Load the next page of the document. • If you are copying a one-sided document, then load the next page faceup into the ADF or facedown on the ADF or facedown on the scanner glass. 7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 3 2 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 50
transparencies, photo paper, or thin media (such as magazine clippings). Tips for scanning • When using the ADF, adjust the ADF paper guide to the see the Help for the printer software associated with your operating system. 5 Wait until the printer has finished downloading a list of the scan - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 51
computer, and then press . The local or network computer is the destination that will receive the scan. 5 Wait until the printer has finished downloading the list of scan applications available on the selected computer. 6 Press the arrow buttons to select a photo editing application, and then - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 52
photo editing application you selected in step 6 opens on the destination computer, and the scan appears within the application as a new file. Using the printer software 1 Load a photo or photos facedown on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 53
on the scanner glass. 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 4 Select Printer Home. 5 Choose your printer from the printer drop-down list. 6 Click PDF. Scanning starts and the scan progress dialog appears. 7 Save the document - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 54
by others. You may be prompted to enter a PIN if the network computer you are scanning to requires one. To learn how PINs get assigned to network computers, see the Help for the printer software associated with your operating system. What is an application list, and how do I update it? When you scan - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 55
that the current mode setting is compatible with g devices, as this setting varies depending on the router brand/model. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 56
on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also printer on a wireless network To set up the printer for wireless printing, you need to know: • The name of your wireless network. This is also known as the Service - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 57
. 3 Follow the instructions on the Welcome screen to set up the printer. Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network. However, you will need to install the printer driver on every - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 58
of the box, the user's guide that came with the box, or from the box Web page. If you have already changed the key for your wireless network, use the key you created. 4 Follow the instructions on your screen to complete installation. Assigning a static IP address The printer will be assigned an IP - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 59
, contact your system support person. Changing wireless settings after installation To change wireless settings on the printer, such as the printer for use on that network. Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 60
for wireless installation. Note: Do not connect the installation or network cables until instructed to do so by the setup software. 9 When the available networks are displayed, provide the network name and the security information you created in step 6. The installer will configure the printer for - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 61
hoc network with Windows 2000. Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 62
that you have configured your printer for one type of connection and that the printer drivers are installed on the computer. See related topics on troubleshooting specific connection types if you encounter difficulties during configuration. Using the printer wirelessly 1 Click or Start. 2 Click All - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 63
Click OK. 3 Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. a Do one of the following: 1 Click applicable in ad hoc networks. We support the following methods in adding new wireless network devices: • Personal Identification - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 64
manual, contact your system support person. What is an SSID? A Service Set Identifier (SSID) is the name that identifies a wireless network. All devices on the network must know the SSID of the wireless adapters provide a software application that allows you to view the wireless settings of your - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 65
access point, or consult your system support person. Note: The WEP key or WPA passphrase is not the same as the password for the wireless access point. The password allows you to access the wireless access point settings. The WEP key or WPA passphrase allows printers and computers to join your - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 66
can connect to only one wireless network at a time. If you access the Internet over a wireless connection, you will lose Internet access if you are connected to an ad hoc network. Why do I need an installation cable? When setting up the printer on your wireless network, the printer will need to - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 67
may be horizontal or vertical. 2 Attach the small, square connector to the printer. 3 Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 68
One factor is interference from other wireless devices or other devices such as microwave ovens. Another factor is distance. The farther two wireless of the printer with the network during configuration. When you installed the wireless adapter in your computer, the adapter software probably placed - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 69
conditions. If you think signal strength is a problem between your access point and the printer, try one or more of the following: Notes: • printer closer to the computer if they seem to have trouble communicating. MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER If the printer - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 70
printer on the wireless network used by the computer. Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer the hardware of a device instead of its software. The MAC address is displayed as a - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 71
must be included in the MAC filter list. What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 72
setup to manually enter an address and other network information after selecting your printer from the available list. What is a key index? A wireless access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the network at a time, however. The keys - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 73
the arrow buttons to check the ink level in each cartridge. Using the printer software 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your printer from the printer drop-down list. 5 From the Maintenance - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 74
, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding. 2 Remove paper from the paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with water. Warning-Potential Damage: Do not use household cleaners or detergents, as they may damage - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 75
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning-Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and paper exit tray are dry before beginning a - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 76
10 seconds, and then turn the printer back on. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support. To open the Service Center, use one of these methods: Method 1 If it - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 77
page 81 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons to scroll to Defaults, and - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 78
the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 79
the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are inserted correctly. The cartridges should click firmly into - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 80
. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on page 13 for more - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 81
. REMOVE AND REINSTALL THE PRINTER SOFTWARE Jams and misfeeds troubleshooting • "Paper jam in the printer" on page 81 • "Paper jam in the paper support" on page 82 • "Paper or specialty media misfeeds" on page 82 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 82
with the print side faceup. (If you are not sure which side is the printable side, see the instructions that came with the paper.) • Check the loading instructions for your paper or specialty media. REMOVE EACH PAGE AS IT IS PRINTED ADJUST THE PAPER GUIDES TO FIT THE LOADED PAPER Troubleshooting 82 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 83
printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 84
troubleshoot" checklist does not solve the problem, then try one PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one troubleshooting • "Copier or - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 85
unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CLEAN THE SCANNER GLASS ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY USE - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 86
computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: MAKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK MAKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DESTINATION COMPUTER Memory - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 87
host and device are communicating. Select the printer from the computer or the computer from the printer. Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: MAKE SURE - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 88
. For most networks, the printer and the computer should be within 100 feet (30 meters) of the wireless access point (wireless router). • The Wi-Fi indicator light is lit and is solid green. • The printer driver is installed on the computer from which you are performing a task. Troubleshooting 88 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 89
over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 90
network, or contact the person who set up your wireless network. DISCONNECT FROM VPN SESSION When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session and try printing again. Troubleshooting 90 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 91
series. If you have any doubts, look for an updated version of the printer software on our Web site. For more information, see "Installing the printer software" in the User's Guide. You can access the User's Guide from the link at the bottom of the installation screen. RECONNECT THE POWER SUPPLY - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 92
and computer are configured correctly, and the wireless network is working, but the printer will not print wirelessly, then a firewall could be the problem. If there is a firewall (other than the Windows firewall) on the computer, try one or more of the following: • Update the firewall using the - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 93
not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, then try one or more of the following: ALLOW THE WIRELESS INSTALLATION TO COMPLETE Do not attempt to print, remove the installation CD - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 94
printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one . ASCII characters are letters, numbers, and symbols found on a keyboard. Troubleshooting 94 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 95
the network for which it has been configured. The printer may be unable to join the network because of interference, its distance from the wireless access point (wireless router), or until its settings are changed. These are possible solutions. Try one or more of the following: MAKE SURE THE ACCESS - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 96
wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent. CHECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer Prompt window opens. Troubleshooting 96 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 97
manually changed your WEP or WPA keys, channel, or other network settings; or the access point having been reset to factory defaults. Running the wireless setup again can also resolve issues due to misconfigurations that occurred when configuring the printer for wireless access. Troubleshooting - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 98
long enough for the printer and the laptop to attach to the network, there may be a problem with your wireless network. Make sure that the laptop and printer have both received IP addresses: 1 Click , or click Start and then click Run. 2 In the Start Search or Run box, type cmd. Troubleshooting 98 - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 99
are not sure how to do this, refer to the manual that came with your wireless router for more information. If the printer and computer have valid IP addresses and the network is operation correctly, continue troubleshooting. MAKE SURE THE WIRELESS PORT IS SELECTED 1 Click , or click Start and then - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 100
communications issues You may notice that your printer works for a short time and then stops working, although apparently nothing has changed on your wireless network. Many different issues can interrupt network communications, and sometimes more than one problem exists at the same time. These are - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 101
wireless networks use the SSID that the router was originally configured by the manufacturer to use. Using the default SSID can cause problems when more than one network is operating in the same area with the same SSID. The printer work your wireless router has to do. Refer to the manual that came - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 102
link. 7 Type the IP address you want to assign to the printer in the IP Address field. 8 Click the Submit button. The manual that came with your wireless router if you are not sure how to reach the manufacturer Web site. CHECK FOR WIRELESS ADAPTER UPDATES If you are having trouble printing from one - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 103
changing temporary settings into default 19 changing wireless settings after installation (Windows) 59 checking an unresponsive printer 76 checking ink levels 73 checklist before you troubleshoot 76 memory card troubleshooting 86 cleaning exterior of the printer 74 cleaning printhead nozzles 74 Club - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 104
57 interference wireless network 69 internal wireless print server resetting to factory default settings 89 IP address 71, 72 configuring 58 IP address, assigning 72 iron-on transfers 28 J jams and misfeeds troubleshooting paper jam in the paper support 82 paper jam in the printer 81 paper or - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 105
feed guard 11 paper guides 11 paper jam in the paper support 82 paper jam in the printer 81 paper or specialty media misfeeds 82 paper support 11 partial document or photo scans 85 parts memory card slots 11 paper exit tray 11 paper feed guard 11 paper guides 11 paper support 11 PictBridge port - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 106
28 troubleshooting checking an unresponsive printer 76 contacting technical support 76 Service Center 76 solving basic printer problems 76 wireless network 88 troubleshooting, copy scanner unit does not close 85 troubleshooting, copy and scan cannot scan to computer over a network 86 copier or - Dell V313w All In One Wireless Inkjet Printer | User's Guide - Page 107
wireless setup instructions 58 uninstalling printer software 25 updating printer software 25 software 23 Printer Home 23 Printing Preferences 23 Service Center 23 Toolbar 23 Wireless Setup Utility 23 wireless 62, 70 printer does not print 92 troubleshooting 93, 100 wireless network adding a printer
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Dell V310 Series User's Guide
April 2009
www.dell.com | support.dell.com
Machine type(s):
4443
Model(s):
1d1, 1dw, 5dw