Dell VNXe2 Replacing a Memory Module in a Disk Processor Enclosure
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- Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 1
a memory module in a disk processor enclosure 302-000-202 REV 02 July, 2015 This document describes how to replace a faulted memory module in a DPE (disk processor enclosure). The memory modules are located on the CPU board in each SP assembly in the enclosure. A SP - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 2
identify its intended location in the system. Refer to your Unisphere online help (Servicing your system > Adding or replacing faulted hardware components > Replace a faulted hardware component) for instructions on how to identify failures, order new parts and handle hardware components. NOTICE - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 3
Replacing a memory module in a disk processor enclosure Emergency procedures (without an ESD kit) In an emergency when an ESD kit is not available, use the following - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 4
have the majority of their weight in the rear of the component. Ensure that the back end of the replaceable unit is supported while installing or removing it. Dropping a replaceable unit could result in personal injury or damage to the equipment. 4 EMC VNXe NOTICE l For a module that must be - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 5
the system. Summary of tasks for replacing a memory module To replace a faulted memory module you must complete the tasks below in the order listed. This document provides instructions for completing each task. 1. Prepare the SP with the faulted memory module for service. 2. Remove the SP assembly - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 6
System. 2. Log in with your service password. 3. In the System Components column, select the storage processor with the part you are replacing (SP A or SP B). 4. Under Service Actions, select Enter Service Mode, then Execute service action. 5. In the Service Confirmation dialog box click OK. Putting - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 7
Replacing a memory module in a disk processor enclosure NOTICE DO NOT REMOVE an SP 4. Use the latches to slide the SP assembly about half-way out of the enclosure. 5. Use both hands to support the SP assembly and pull it fully out of the enclosure. 6. Place the SP assembly on a clean, flat static - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 8
Removing the SP top cover Refer to Figure 4 on page 8 while performing the procedure that follows. Procedure 1. Press the blue button on the cover. 2. Push the cover straight back 1/4 inch. 3. Lift the cover up. Figure 4 Removing the SP top cover 1 2 3 CL5233 Removing a memory module Before you - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 9
. 2. Firmly push the module directly into the socket. The latches snap to the closed position when the module is fully inserted in its socket. Replacing the SP top cover Refer to Figure 7 on page 9 while performing the procedure that follows. Procedure 1. Align the cover tabs with the notches in - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 10
Procedure 1. From Unisphere, select Settings, then Service System. 2. Log in with your service password. 3. In the System Components column, select the storage processor currently in Service mode (SP A or SP B). 4. Under Service Actions, select Reboot, then Execute service action. It may take up to - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 11
processor, like a battery backup unit, for Support > Need more Help? > Customer Replaceable Parts > Return a Customer Replaceable Part to enter the EMC Online Support website. If your screen does not show the Return a customer replaceable part option, contact your service provider for instructions - Dell VNXe2 | Replacing a Memory Module in a Disk Processor Enclosure - Page 12
used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to EMC Online Support (https://support.emc.com). 12 EMC VNXe
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EMC
®
VNXe
®
Replacing a memory module in a disk processor
enclosure
302-000-202
REV 02
July, 2015
This document describes how to replace a faulted memory module in a DPE (disk processor
enclosure).
The memory modules are located on the CPU board in each SP assembly in the enclosure.
A SP assembly is removed from the rear of the enclosure.
NOTICE
This procedure involves storage processor (SP) reboots coordinated to ensure that at least
one SP is running at all times. During an SP reboot, data will be unavailable to front- or
back-end connections that are not duplicated on the peer SP.
Topics include:
l
Before you start
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Handling replaceable units
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Replacing the faulted hardware component
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5
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Returning a faulted part
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