Dell Venue Pro User's Guide - Page 103
Media problems, Problem, Possible causes, Possible solutions, Troubleshooting
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Problem Possible causes Possible solutions Unable to connect to the Your phone is in airplane Internet. mode with no wireless connectivity. 1 Touch Start → applications . 2 Touch Settings. 3 Under system, touch airplane mode. 4 Touch or drag the toggle switch to turn off the airplane mode. You are not within the network's service area. Check the service area with your service provider. Poor signal. Move to an open space or if you are inside a building, move closer to a window. Media problems Windows Media Player The phone records video Play the video using a video on my computer cannot sounds in amr format, but player with the amr play the sounds of the Windows Media Player does decoder, such as video captured using the not support amr decoding. QuickTime. phone. Troubleshooting 103