Dell Vostro A840 Setup and Quick Reference Guide 

Dell Vostro A840 Manual

Dell Vostro A840 manual content summary:

  • Dell Vostro A840 | Setup and Quick Reference Guide  - Page 1
    Vostro™ | A840/A860 Setup and Quick Reference Guide
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    , Vostro, Wi-Fi Catcher, DellConnect, are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel, Pentium, Core, and Celeron are registered trademarks of Intel Corporation in the U.S. and other countries; Microsoft, Windows
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    View 10 Battery Removal 12 Quick Setup 15 Connecting to the Internet 17 Setting Up Your Internet Connection 17 Transferring Information to a New Computer 19 Specifications 21 Troubleshooting 33 Error Messages 33 System Messages 40 Troubleshooting Software and Hardware Problems 41 Dell
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    Contents Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Dell Support Center 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System . . 54 Using Microsoft® Windows® System Restore 54 Using the
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    Before You Call 67 Contacting Dell 69 Index 71 Contents 5
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    Contents 6
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    2 3 1 device status lights 2 3 touch pad audio connectors About Your Computer DEVICE STATUS LIGHTS The lights located turn off the computer while the light is flashing. Battery status light - Turns on steadily or blinks to indicate battery charge status. Wi-Fi status light - Turns on when wireless
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    Your Computer AUDIO CONNECTORS Attach headphones to the connector Attach a microphone to the connector T O U C H P A D - Provides the functionality of a mouse. Right View 1 2 3 4 5 76 8 1 display 2 keyboard status lights 3 AC adapter connector 4 modem connector 5 keyboard 6 optical drive
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    D I S P L A Y - For more information on the display, see Dell Technology Guide. KEYBOARD STATUS LIGHTS - The lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. A Turns on when the uppercase letter (caps lock) function is enabled. Turns on
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    cable slot 8 air vents 10 P C C A R D S L O T - Supports one PC Card, such as a modem or network adapter. The computer ships with a blank 1 3 9 4 A C O N N E C T O R - Connects devices supporting IEEE 1394a high-speed transfer rates, such as some digital video cameras. USB CONNECTORS Connect USB
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    connector indicate status and activity for wired network connections. For information on using the network adapter, see the device user's guide supplied with your computer. VGA CONNECTOR Connects video devices, such as a monitor. About Your Computer A I R V E N T S - The computer uses an internal
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    into, or allow dust to accumulate in the air vents. Do not store your Dell™ computer in a low-airflow environment, such as a closed briefcase, while it Fan noise is normal and does not indicate a problem with the fan or the computer. Battery Removal CAUTION: Before working inside your computer, read
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    To remove the battery: 1 1 Ensure that the computer is turned off. 2 Slide the two release latches on the bottom of the computer, and then remove the battery from the bay. 2 To replace the battery, slide the battery into the bay until it clicks into place. 1 battery 2 battery release latches
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    About Your Computer 14
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    safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among
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    Quick Setup 1 Connect the AC adapter to the AC adapter connector on the computer and to the electrical outlet. 3 Connect USB devices, such as a mouse or keyboard. 2 Connect the network cable. 16
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    set up your Internet connection. If you are using a DSL or cable/ satellite modem connection, contact your ISP or cellular phone service for setup instructions. Setting Up Your Internet Connection NOTE: The instructions in this section are for computers with Windows Vista® operating system only. 17
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    To set up an Internet connection with a desktop shortcut provided by your ISP: 1 Save and close any open files, and exit any open programs. 2 Double-click the ISP icon on the Microsoft® Windows® desktop. 3 Follow the instructions on the screen to complete the setup. If you do not have an ISP icon on
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    , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Quick Setup 19
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    Quick Setup 20
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    configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type L1 cache L2 cache External bus frequency Vostro A840 Intel® Core™2 Duo Intel® Pentium™ Dual-Core Intel® Celeron® Dual and Single Core Vostro A860
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    Intel GM965 Express/ICH8M 64 bits dual-channel (2) 64-bit buses 36 bits 2 MB internal 32 bits Memory Vostro A840 Vostro A860 Memory module connector two user-accessible SODIMM sockets two user-accessible SODIMM sockets Memory module capacities 512 MB, 1 GB, 2 GB 4-GB capable 512 MB, 1 GB, 2
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    (continued) Minimum memory Maximum memory Vostro A840 512 MB 4 GB Vostro A860 512 MB 4 GB Ports and Connectors Audio Mini-Card Modem Network adapter USB Video IEEE 1394 Vostro A840 Vostro A860 microphone connector, stereo headphone/speakers connector microphone connector, stereo headphone
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    memory card controller 3-in-1 media memory card connector Cards supported Vostro A840 Ricoh 5C847 Vostro A860 Ricoh R5C847 3-in-1 combo card connector 3-in-1 combo card connector SD/SDIO/MMC SD/SDIO/MMC Communications Vostro A840 Vostro A860 Modem: Type v.92 Data/Fax MDC Modem v.92 Data
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    up to 128 MB Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Vostro A840 two-channel high definition audio (Azalia) Conexant CX20561-12Z 24-bit (analog-to-digital and digital-to-analog) Vostro A860 two-channel high definition audio (Azalia) Conexant CX20561-12Z
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    Specifications Audio (continued) Vostro A840 Speaker one 4-ohm speaker Internal speaker amplifier 2-W channel into 4 ohms Volume controls program menus Display Vostro A840 Type (active-matrix TFT) WXGA Active area (X/Y) 303.36 x 189.6 Dimensions: Height 206 mm (8.11 inches) Width
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    : HD Power Consumption (panel with backlight) (typical): WXGA Vostro A840 40/40° 15/30° 0.2373 Vostro A860 40/40° 15/30° 0.255 6.2 W (max) with no inverter losses 6.5 W (max) with no inverter losses Keyboard Number of keys Layout Vostro A840 86 (U.S. and Canada); 87 (Europe); 90 (Japan) QWERTY
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    inch) sensor-active area) Height 42.9-mm (1.7-inch) rectangle) Vostro A860 240 cpi 73.0-mm (2.9-inch) sensor-active area) 42.9-mm (1.7-inch) rectangle) Battery Type Dimensions: Depth Height Width Weight Vostro A840 6-cell "smart" lithium ion 4-cell "smart" lithium ion 53.4 mm (2.10 inches) 20
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    Coin-cell battery Vostro A840 11.1 VDC (6-cell) 14.8 VDC (4-cell) 4 hours (when computer is off) Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions. See Dell Technology Guide for more information. 300 charge
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    Specifications AC Adapter Vostro A840 Input voltage 100-240 VAC Input current (maximum) 1.5 A Input Width 57.9 mm (2.28 inches) Depth 137.2 mm (5.4 inches) Weight (with cables) 0.4 kg (0.9 lb) Vostro A860 100-240 VAC 1.5 A 50-60 Hz 4.34 A (maximum at 4-second pulse); 3.34 A (continuous) 65
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    °F) -40° to 65°C (-40° to 149°F) Physical Vostro A840 Height 31.1mm to 35.6 mm (1.2 to 1.4 inches) Width 340 mm (13.39 inches) Depth 250 mm (9.85 inches) Weight (with 4-cell battery) 2.03 kg (4.47 lb) Weight (with 6-cell battery) 2.11 kg (4.65 lb) Vostro A860 31.5 to 36.8 mm (1.24 to 1.44
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    Specifications Environmental (continued) Vostro A840 Vostro A860 Relative humidity (maximum): Operating 10% to 90% (noncondensing) 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) 5% to 95% (noncondensing) Maximum vibration (using a random-vibration spectrum
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    . Enable the Pointing Device option in the system Troubleshooting setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 69). C A C H E D I S A B L E D D U E T O F A I L U R E - The primary cache internal
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    Troubleshooting D I S K C : F A I L E D I N I T I A L I Z A T I O N - The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell . Install a hard drive in the hard drive bay. See your Service Manual at support.dell.com for more information. E R R O R R E A
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    Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Troubleshooting H A R D - D I S K D R I V E F A I L U R E - The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot
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    configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program. See your Service Manual at support.dell.com for more information. K E Y B O A R D C L O C K L I N E F A I L U R E - For external keyboards, check
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    may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. Troubleshooting MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - A memory module may be faulty or improperly
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    Troubleshooting NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY A G A I N - You have too many programs open. Close all windows and open the program that you want to use. OPERATING SYSTEM NOT FOUND - Reinstall the hard drive (see your Service Manual at support.dell.com). If the problem
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    cell battery that supports the system configuration settings may need to be changed. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell See your Service Manual at support.dell.com for more information. Troubleshooting TI M
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    Troubleshooting PROBLEM, PLEASE NOTE THIS CHECKPOINT AND CONTACT DELL TECHNICAL SUPPORT or RTC battery low. Replace the battery. See your Service Manual at support.dell.com or see "Contacting Dell" on page Dell" on page 69 for assistance). K E Y B O A R D F A I L U R E - Keyboard failure or keyboard
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    Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: 1 Click the Windows Vista Start button , and click Help and Support
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    before you begin. NOTICE: The Dell Diagnostics works only on Dell computers. NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 42 See your Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device
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    on your hard drive, and follow the instructions on the screen. Troubleshooting Starting the Dell Diagnostics From the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. When the DELL logo appears, press immediately. NOTICE: If
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    the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com
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    (see your Service Manual at support.dell.com). Troubleshooting IF THE POWER Service Manual at support.dell.com). • Remove and then reinstall any expansion cards, including graphics cards (see your Service Manual at support.dell.com). IF THE POWER LIGHT IS STEADY A M B E R - There is a power problem
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    INSUFFICIENT MEMORY MESSAGE - • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see your Service Manual at support.dell.com). 46
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    Service Manual at support.dell.com). • Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 22. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). Troubleshooting your keyboard
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    Troubleshooting A configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen
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    the program. Troubleshooting BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, CDs, or DVDs • Save and close any open files or programs and shut down your computer through the Start menu Dell Technical Update Service The Dell Technical Update service provides
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    home page displays your system's model number along with its service tag and express service code. For more information on Dell Support Center, see the Dell Technology Guide. It is available in Windows Help and Support (Start → Help and Support) and at Dell Support Website (support.dell.com). 50
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    : The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version 1 Click the Windows Vista Start
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    the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. If Device Driver Rollback does not resolve the problem, then use the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer,
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    in your system window. 6 Click the driver that you want to reinstall and follow the instructions on the screen. Reinstalling Software If a particular driver is not listed, then that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files to
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    which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ OK→ Next. 8 Restore did not resolve your operating system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option
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    the screen. restore, save and close Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. See "Returning to a Previous Device Driver Version" on page 51. If Device Driver Rollback does not resolve the problem, use Microsoft Windows
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    . For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: The Dell Drivers and Utilities media contains drivers that were installed
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    NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM, and follow the instructions on the screen to complete the installation. Reinstalling Software 57
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    Reinstalling Software 58
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    shipped with your computer. • Drivers for your computer • Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your media to provide last-minute updates about technical changes to your computer or
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    Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems 60
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    /Media/Label Contents Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft® Windows® License Label • About your operating system • Using and maintaining devices • Understanding technologies such as RAID, Internet, Bluetooth® wireless technology, e-mail
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    Finding Information 62
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    suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 64 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 69
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    folder, double-click the Express Service Code icon, and follow the directions. For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 64. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call
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    user anonymous, and use your e-mail address as your password AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers. When you call AutoTech, use your touch-tone telephone
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    have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 69. Problems With Your Order If you
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    you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Getting Help Remember to fill out
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    Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support of each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 68
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    may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/ Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and
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    Getting Help 70
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    63, 69 Index D Dell contacting, 63, 69 software updates, 49 Support Utility, 49 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 43 starting from your hard drive, 42 Dell Technology Guide, 61 DellConnect, 64
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    Index documentation, 59 Dell Technology Guide, 61 Service Manual, 60-61 drivers, 51 Drivers and Utilities media, 59 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 59 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics
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    phone numbers, 69 power power light conditions, 44 troubleshooting, 44 R regulatory information, 60 reinstalling drivers and utilities, 51 software, 51 S S.M.A.R.T, 41 safety information, 60 security cable slot description, 11 Service Manual, 60-61 Service Tag, 59 setup computer, 15 quick setup, 15
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    troubleshooting, 48-49 updates, 49 specifications AC adapter, 30 all, 21 audio, 25 battery, 28 communications, 24 display, 26 environmental, 31 keyboard, 27 memory, 22 physical, 31 ports and connectors, 23 processor, 21 system information, 22 touch pad, 28 video, 25 74 support, 63 contacting Dell
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    troubleshooting (continued) programs and Windows compatibility, 48 software, 47-49 tips, 44 U updates software and hardware, 49 V view back, 10 front, 7-8 W warranty information, 60 Windows License label, 61 Windows Vista Program Compatibility wizard, 48 wizards Program Compatibility wizard, 48
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Vostro™ | A840/A860
Setup and
Quick Reference Guide