Dell XPS 12 Owners Manual

Dell XPS 12 Manual

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  • Dell XPS 12 | Owners Manual - Page 1
    Dell XPS 12 Owner's Manual Computer model: XPS 9Q23 Regulatory model: P20S Regulatory type: P20S001
  • Dell XPS 12 | Owners Manual - Page 2
    to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2012 Dell Inc. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows
  • Dell XPS 12 | Owners Manual - Page 3
    and Connected Devices . . . . . 7 Safety Instructions 7 Recommended Tools 8 After Working Inside Your Computer 9 Removing the Base Cover 10 Procedure 10 Replacing the Base Cover 12 Procedure 12 Removing the Battery 13 Prerequisites 13 Procedure 13 Replacing the Battery 14 Procedure 14
  • Dell XPS 12 | Owners Manual - Page 4
    Speakers 24 Procedure 24 Postrequisites 24 Removing the Coin-Cell Battery 25 Prerequisites 25 Procedure 25 Replacing the Coin-Cell Battery 27 Procedure 27 Postrequisites 27 Removing the Fan 28 Prerequisites 28 Procedure 28 Replacing the Fan 30 Procedure 30 Postrequisites 30 Removing
  • Dell XPS 12 | Owners Manual - Page 5
    Removing the Power-Adapter Port 36 Prerequisites 36 Procedure 36 Replacing the Power-Adapter Port 37 Procedure 37 Postrequisites 37 Removing the System Board 38 Prerequisites 38 Procedure 39 Replacing the System Board 42 Procedure 42 Postrequisites 42 Entering the Service Tag in the BIOS
  • Dell XPS 12 | Owners Manual - Page 6
    Procedure 56 Postrequisites 56 Removing the Display Panel 57 Prerequisites 57 Procedure 57 Replacing the Display Panel 61 Procedure 61 Postrequisites 61 Removing the Keyboard 62 Prerequisites 62 Procedure 63 Replacing the Keyboard 65 Procedure 65 Postrequisites 65 Flashing the BIOS 66
  • Dell XPS 12 | Owners Manual - Page 7
    your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and
  • Dell XPS 12 | Owners Manual - Page 8
    service technician is authorized to remove the computer cover and access any of the components inside the computer. See the safety instructions cables, ensure that the connectors and ports are correctly oriented and aligned. CAUTION: To disconnect a network cable, first unplug the cable from
  • Dell XPS 12 | Owners Manual - Page 9
    removed before working on your computer. • Connect your computer and all attached devices to their electrical outlets. CAUTION: Before turning on your computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may damage your computer. • Turn on your
  • Dell XPS 12 | Owners Manual - Page 10
    " on page 7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure 1 Close the display, and turn the computer
  • Dell XPS 12 | Owners Manual - Page 11
    1 2 1 screws (11) 2 base cover 4 Starting from the side of the computer, carefully pry the base cover. 5 Carefully lift the base cover at an angle and slide the base cover to release the power-switch slot from the power switch. 1 1 base cover Removing the Base Cover | 11
  • Dell XPS 12 | Owners Manual - Page 12
    inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure 1 Slide the power-switch slot into the power switch, and place the
  • Dell XPS 12 | Owners Manual - Page 13
    " on page 7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites Remove the base cover. See "Removing
  • Dell XPS 12 | Owners Manual - Page 14
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the battery with the screw holes on the palm-rest assembly. 2 Replace
  • Dell XPS 12 | Owners Manual - Page 15
    Begin" on page 7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. If you ordered a wireless mini-card with your
  • Dell XPS 12 | Owners Manual - Page 16
    1 antenna cables (2) 3 screw 2 wireless mini-card 16 | Removing the Wireless Mini-Card
  • Dell XPS 12 | Owners Manual - Page 17
    WLAN + Bluetooth (2 cables) Main WLAN + Bluetooth (white triangle) Auxiliary WLAN + Bluetooth (black triangle) white black Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. Replacing the Wireless
  • Dell XPS 12 | Owners Manual - Page 18
    3 Follow the instructions in "After Working Inside Your Computer" on page 9. 18 | Replacing the Wireless Mini-Card
  • Dell XPS 12 | Owners Manual - Page 19
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 20
    3 2 1 1 mSATA-card connector 3 screw 2 mSATA card 20 | Removing the mSATA Card
  • Dell XPS 12 | Owners Manual - Page 21
    mSATA card to the mSATA-card connector. 4 Adhere the mylar to the mSATA card. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your Computer" on page
  • Dell XPS 12 | Owners Manual - Page 22
    instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery guides
  • Dell XPS 12 | Owners Manual - Page 23
    7 6 5 1 2 3 1 touchpad cable-connector 3 screws (4) 5 speakers (2) 7 speakers cable-connector 4 2 touchpad cable 4 palm-rest assembly 6 speakers cable Removing the Speakers | 23
  • Dell XPS 12 | Owners Manual - Page 24
    connector and press down on the connector latch to secure the cable. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your Computer" on page 9. 24
  • Dell XPS 12 | Owners Manual - Page 25
    inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS settings to default
  • Dell XPS 12 | Owners Manual - Page 26
    4 Peel the coin-cell battery off the keyboard. 5 Lift the coin-cell battery along with its cable off the keyboard. 2 1 1 coin-cell-battery cable 2 coin-cell battery 26 | Removing the Coin-Cell Battery
  • Dell XPS 12 | Owners Manual - Page 27
    -cell-battery cable through the routing guides. 3 Connect the coin-cell-battery cable and I/O-board cable to the system board. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions
  • Dell XPS 12 | Owners Manual - Page 28
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 29
    5 Slide and lift the fan, along with its cable, away from the keyboard. 2 1 3 1 fan 3 fan cable 2 screws (2) Removing the Fan | 29
  • Dell XPS 12 | Owners Manual - Page 30
    -battery cable through the routing guides. 5 Connect the I/O-board cable to the connectors on the I/O board and system board. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions
  • Dell XPS 12 | Owners Manual - Page 31
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 32
    captive screws that secure the processor heat-sink to the system board. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your Computer" on page 9. 32
  • Dell XPS 12 | Owners Manual - Page 33
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 34
    3 Remove the screws that secure the I/O board to the palm-rest assembly. 4 Lift the I/O board away from the palm-rest assembly. 2 34 5 1 1 I/O-board cable 3 speakers-cable connector 5 screws (2) 2 pull tab 4 I/O board 34 | Removing the I/O Board
  • Dell XPS 12 | Owners Manual - Page 35
    , follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure NOTE: The power switch must be in its default position before replacing the I/O board
  • Dell XPS 12 | Owners Manual - Page 36
    the Battery" on page 13. Procedure 1 Disconnect the antenna cables from the wireless mini-card. See "Removing the Wireless Mini-Card" on page 15. 2 Note the antenna-cable routing and remove the antenna cables from the routing guides on the system board. 3 Disconnect the power-adapter port cable
  • Dell XPS 12 | Owners Manual - Page 37
    cables to the wireless mini-card. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your Computer" on page 9. Replacing the Power-Adapter Port | 37
  • Dell XPS 12 | Owners Manual - Page 38
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 39
    replace the system board. 1 Disconnect the coin-cell battery cable. See"Removing the Coin-Cell Battery" on page 25. 2 Disconnect the power-adapter port from the routing guide on the system board. See "Removing the Wireless Mini-Card" on page 15. . 2 1 3 4 1 power-adapter port cable 3 touchpad
  • Dell XPS 12 | Owners Manual - Page 40
    7 Carefully lift the system board and turn it over. 1 1 screws (4) 8 Lift the connector latch and disconnect the keyboard cable from the system-board connector. 1 40 | Removing the System Board
  • Dell XPS 12 | Owners Manual - Page 41
    1 keyboard cable 9 Lift the system board off the palm-rest assembly. Removing the System Board | 41
  • Dell XPS 12 | Owners Manual - Page 42
    -rest assembly. CAUTION: Ensure that no cables are under the system board. 3 Replace the screws that secure the system board to the palm-rest assembly. 4 Connect the coin-cell battery cable. 5 Connect the power-adapter port cable to the system board. 6 Connect the touchscreen cable and display cable
  • Dell XPS 12 | Owners Manual - Page 43
    safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See "Removing the Battery" on page 13. Procedure 1 Disconnect the power-adapter port
  • Dell XPS 12 | Owners Manual - Page 44
    1 power-adapter port cable 3 antenna cables 2 display cables 4 Remove the screws that secure the display assembly to the palm-rest assembly. 1 2 1 screws (6) 2 palm-rest assembly 5 Carefully lift the palm-rest assembly at an angle and slide the palm-rest assembly to release the tabs on the
  • Dell XPS 12 | Owners Manual - Page 45
    1 1 display hinges (2) Removing the Display Assembly | 45
  • Dell XPS 12 | Owners Manual - Page 46
    mini-card. 4 Connect the power-adapter port cable and display cables to the system board. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your
  • Dell XPS 12 | Owners Manual - Page 47
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 48
    1 screws (8) 2 display back-cover 1 2 1 screws (8) 2 display back-cover 4 Carefully pry the display back-cover off the display panel. 48 | Removing the Display Back-Cover
  • Dell XPS 12 | Owners Manual - Page 49
    back-cover to the display panel. Postrequisites 1 Replace the battery. See "Replacing the Battery" on page 14. 2 Replace the base cover. See "Replacing the Base Cover" on page 12. 3 Follow the instructions in "After Working Inside Your Computer" on page 9. Replacing the Display Back-Cover | 49
  • Dell XPS 12 | Owners Manual - Page 50
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 51
    1 screws (2) 3 camera module 2 camera cable-connector Removing the Camera Module | 51
  • Dell XPS 12 | Owners Manual - Page 52
    display panel. Postrequisites 1 Replace the display back-cover. See "Replacing the Display Back-Cover" on page 49. 2 Replace the battery. See "Replacing the Battery" on page 14. 3 Replace the base cover. See "Replacing the Base Cover" on page 12. 4 Follow the instructions in "After Working Inside
  • Dell XPS 12 | Owners Manual - Page 53
    Replacing the Camera Module | 53
  • Dell XPS 12 | Owners Manual - Page 54
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 55
    1 screws (2) 3 windows-button board 2 windows-button board cable connector Removing the Windows-Button Board | 55
  • Dell XPS 12 | Owners Manual - Page 56
    display panel. Postrequisites 1 Replace the display back-cover. See "Replacing the Display Back-Cover" on page 49. 2 Replace the battery. See "Replacing the Battery" on page 14. 3 Replace the base cover. See "Replacing the Base Cover" on page 12. 4 Follow the instructions in "After Working Inside
  • Dell XPS 12 | Owners Manual - Page 57
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the base cover. See "Removing the Base Cover" on page 10. 2 Remove the battery. See
  • Dell XPS 12 | Owners Manual - Page 58
    2 Peel off the display cable from the display panel. 58 | Removing the Display Panel
  • Dell XPS 12 | Owners Manual - Page 59
    3 Remove the screws that secure the display panel to the display bezel. 4 Slide and lift the display panel off the display bezel. 2 3 1 1 display panel 3 screws (4) 2 display bezel Removing the Display Panel | 59
  • Dell XPS 12 | Owners Manual - Page 60
    60 | Removing the Display Panel
  • Dell XPS 12 | Owners Manual - Page 61
    Camera Module" on page 52. 3 Replace the display back-cover. See "Replacing the Display Back-Cover" on page 49. 4 Replace the battery. See "Replacing the Battery" on page 14. 5 Replace the base cover. See "Replacing the Base Cover" on page 12. 6 Follow the instructions in "After Working Inside Your
  • Dell XPS 12 | Owners Manual - Page 62
    " on page 7. After working inside your computer, follow the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites 1 Remove the I/O board. See "Removing
  • Dell XPS 12 | Owners Manual - Page 63
    the keyboard. 2 1 3 1 mSATA bracket 3 WLAN bracket 2 screws (3) CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 3 Remove the screws that secure the keyboard to the palm-rest assembly. 4 Lift
  • Dell XPS 12 | Owners Manual - Page 64
    1 1 screws (24) 64 | Removing the Keyboard
  • Dell XPS 12 | Owners Manual - Page 65
    the instructions in "After Working Inside Your Computer" on page 9. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Procedure 1 Align the screw holes on the keyboard with the screw holes on the palm-rest assembly. 2 Replace
  • Dell XPS 12 | Owners Manual - Page 66
    The BIOS requires flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label beneath the
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Dell XPS 12
Owner’s Manual
Computer model: XPS 9Q23
Regulatory model: P20S
Regulatory type: P20S001