Dell XPS 15 L501X XPS 15 L501x Setup Guide

Dell XPS 15 L501X Manual

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  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 1
    SETUP GUIDE
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 2
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 3
    SETUP GUIDE Regulatory model: P11F Regulatory type: P11F001
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating systems are not applicable. Information in this
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    27 Back View Features 28 Computer Base and Keyboard Features 30 Status Lights and Indicators 34 Disabling Battery Charging 35 Touch Pad Gestures 36 Multimedia Control Keys 38 Control Strip Features 40 Using the Optical Drive 42 Display Features 44 Touch Screen Gestures (Optional 46 3
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    56 Solving Problems 57 Beep Codes 57 Touch Screen Problems 58 Network Problems 59 Power Problems 60 Memory Problems 61 Lockups and Software Problems 62 Using Support Tools 64 Dell Support Center 64 My Dell Downloads 65 System Messages 65 Hardware Troubleshooter 67 Dell Diagnostics 67
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    Technical Support and Customer Service 80 DellConnect 80 Online Services 81 Automated Order-Status Service 82 Product Information 82 Returning Items for Repair Under Warranty or for Credit 83 Before You Call 85 Contacting Dell 87 Finding More Information and Resources 88 Specifications 90
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    Contents 6
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    Dell™ XPS™ laptop. Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your laptop may cause it to overheat. To prevent overheating problem
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 9
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    Setting Up Your XPS Laptop Press the Power Button 10
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    Up Your XPS Laptop Set Up Microsoft Windows Your Dell computer is preconfigured with the Microsoft® Windows® operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will
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    use the system recovery media if changes to the hardware, software, drivers, or other system settings have left the computer in an undesirable operating state. You will require the following to create the system recovery media: • Dell DataSafe Local Backup • USB key with a minimum capacity of 8 GB
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    " on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions on the screen. NOTE: For information on restoring your operating system using the system recovery media, see "System
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    Your XPS Laptop Install service provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and Replacing the Battery" on page 48). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see "Removing and Replacing the Battery
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    Setting Up Your XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 3 2 1 15
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 16
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    Setting Up Your XPS Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the wireless key on the function key row on the keyboard. The current status of the wireless radios appears on the screen. Wireless enabled Wireless disabled 3. Press the wireless key again
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    ™ i3-3xx to i7-6xx Intel HD Graphics Intel Centrino® 6100/6200/6300 or Intel Centrino Advanced-N + WiMAX 6250 Windows 7 Home Premium, Professional, or Ultimate Driver Download and install the latest driver for "Intel Wireless Display Connection Manager" available at support.dell.com. To set up
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    display, see the documentation that shipped with your wireless display adapter. Setting Up Your XPS Laptop Set Up the TV Tuner (Optional) NOTE: Availability of the TV tuner may 4. Click Start → All Programs→ Windows Media Center→ Tasks→ Settings→ TV. 5. Follow the instructions on the screen. 19
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from www.dell.com. Setting
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    or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to complete the
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    Using Your XPS Laptop This section provides information about the features available on your Dell™ XPS™ laptop. Right View Features 1 2 34 5 67 22
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    Your XPS Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs (optional). For more information, see "Using the Optical Drive" on page 42. 2 Optical drive light - Blinks when you press the optical drive eject button or when you insert a disc and it is being read. 3 Optical drive
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    Using Your XPS Laptop 8 24
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    XPS Laptop 8 eSATA/USB combo connector with USB PowerShare - Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive automatically shut off when only 10% of the total battery life remains. 25
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    Using Your XPS Laptop Left View Features 1 1 USB 3.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 26
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    Front View Features Using Your XPS Laptop 1 1 9-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see "Specifications" on page 92. NOTE: Your computer ships with a
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    Using Your XPS Laptop Back View Features 12 3 28 45 6 7
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    Using Your XPS Laptop 1 Mini- you are using a wired network. 4 Antenna-in connector (on supported models) - Connects to an external antenna (included) or coaxial cable charge the battery. 6 USB 3.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3
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    Using Your XPS Laptop Computer Base and Keyboard Features 12 3 4 5 30
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    Your XPS Laptop 1 Battery status light - Indicates the battery charge status. For more information on the battery status light, see "Status Lights and Indicators" on page 34. 2 Hard drive activity light - Turns on when the computer reads or writes data. A solid white light indicates hard drive
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    Using Your XPS Laptop 6 9 87 32
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    XPS Laptop 6 Keyboard/Backlit Keyboard (optional) - The backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard brightness settings - Press the key to toggle the three lighting states (in the given order): • half keyboard supports
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    /off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging fully charged low battery (
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    the battery charging feature: 1. Ensure that your computer is turned on. 2. Press the battery health meter key on the function key row on the keyboard. 3. In the Battery Life tab, select the Disable battery charging check box. NOTE: Battery charging can also be disabled in the System Setup (BIOS
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    Using Your XPS Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical - Allows you to scroll up or down on the active window. Move two fingers up or down to scroll the selected object. Move two fingers up or down at a fast pace to activate
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the screen content. The zoom feature Move two fingers apart to enlarge the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows you to
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    Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys on the keyboard using the System Setup (BIOS) utility or Windows Mobility
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    Using Your XPS Laptop Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter 39
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    Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 7 40
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    status light, see "Status Lights and Indicators" on page 34. NOTE: The battery is charging when the computer is powered using the AC adapter. 5 Windows Mobility Center control - Touch to launch the Windows Mobility Center. 6 Instant launch control - Touch to launch a predefined application of
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    Using Your XPS Laptop Using the Optical Drive CAUTION: Do not press down on the optical drive tray when you open or close it. Keep the optical drive tray closed when you are not using the drive. CAUTION: Do not move the computer while playing or recording a disc. The optical drive plays or records
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    Using Your XPS Laptop 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 2 3 54 43
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    Using Your XPS Laptop Display Features 1 23 4 44
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    XPS Laptop 1 Microphone - Provides high quality sound for video conferencing and voice recording. 2 Camera indicator light - Indicates if the camera is on or off. 3 Camera - Built-in camera for video capture, conferencing, and chat. The camera supports support the touch screen feature if you
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    Using Your XPS Laptop Touch Screen Gestures (Optional) NOTE: Some of these gestures are application-specific and may not work across applications. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch - Allows you to zoom-in or zoomout by moving two fingers apart or
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    Using Your XPS Laptop Scroll Allows you to scroll through content. The scroll features include scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist - Allows you to rotate
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    XPS Laptop Removing and Replacing the Battery WARNING: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. WARNING: Using an incompatible battery may increase the risk of fire or explosion. This computer should only use a battery
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    Using Your XPS Laptop 1 battery release latch 2 battery 3 tabs (3) 1 2 3 49
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    . This feature helps keep your Dell computer secure by learning the unique appearance of your face and uses this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging on to a Windows account or secure websites
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    natural disasters. You can access the service on your computer using a password‑protected account. For more information, go to DellDataSafe.com. To schedule backups: 1. Double-click the Dell DataSafe Online icon in the notification area of your desktop. 2. Follow the instructions on the screen. 51
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    the application shortcut until it blinks and then drag the application shortcut to a desired location on Dell Stage. • Minimize - Drag the Dell Stage window to the bottom of the screen. • Personalize - Select the settings icon and then choose the desired option. The following are the applications
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    and upload them to Facebook or Flickr when connected to the Internet. • Dell Web - Provides a preview of up to four of your favorite web pages frequently-used programs. Using Your XPS Laptop • StickyNotes - Create notes or reminders using the keyboard or touch screen. These notes will appear
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    extends the battery life. The Optimus solution is enabled through an application profile. When an application is launched, the video drivers check if Intel GPU is used. The default list of application profiles is updated frequently by NVIDIA and is automatically downloaded to your computer when you
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    a specific application, select the application in the Select a program to customize: list and make the desired changes. NOTE: For more information on the options and settings available in the NVIDIA Control Panel, click Help. Free Fall Sensor Free fall sensor protects your computer hard drive from
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    . Add an Icon Drag and drop the icon to the Dock or a category. Remove a Category or Icon 1. Right-click the category or icon on the Dock and click Delete shortcut or Delete category. 2. Follow the instructions on the screen. Personalize the Dock 1. Right-click the Dock and click Advanced Setting
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    87) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com. Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected NOTE: If you installed or replaced the memory module, ensure that the
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    your desktop. In the Pen and Touch window, select the Touch tab and ensure that Use your finger as an input device and Enable multi-touch gestures and inking options are selected. • The multi-touch feature may not be supported by the application. • The touch screen is calibrated at the factory, and
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless
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    Solving Problems Power Problems If the power light is off - The computer is either turned off, in hibernate mode, or is not responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 87). 60
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    memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 87). If you experience other memory problems - • Run Dell
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    a response by pressing a key on your keyboard, or by moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard
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    → Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open
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    Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the icon in the notification area of your desktop. The Dell Support Center home page displays your computer's model number,
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    download available software for reinstallation or create your own backup media. To register and use My Dell Downloads: 1. Go to DownloadStore.dell.com/media. 2. Follow the instructions on the screen to register and download the software. 3. Reinstall the software or create a backup media for future
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    board failure or RTC battery low. Replace the battery (see the Service Manual at support.dell.com/manuals) or Contact Dell (see "Contacting Dell" on page 87) for assistance. Hard-disk drive failure - Possible hard-disk drive failure during POST. Contact Dell (see "Contacting Dell" on page 87) for
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    want to test displays in the system setup program and is active. Press during POST (Power On Self Test) to enter the System Setup (BIOS) utility. Start Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. 67
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    Using Support Tools Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 87) for assistance. 1. Ensure that the
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    your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see
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    computer. 7. Select the test you want to run. 8. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 87) for assistance. 70
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    the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10.To exit Dell Diagnostics and restart the computer, click Exit. 11. Remove the Drivers and Utilities disc
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    when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc
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    and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not
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    removes any programs or drivers installed after you received your computer. Create backup media of applications you need to install on your computer before using Dell DataSafe Local Backup. Use Dell DataSafe Local Backup only if System Restore did not resolve your operating system problem
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    Options menu and follow the instructions on the screen. NOTE: The restoration process may take an hour or more depending on the size of the data to be restored. NOTE: For more information, see knowledge base article 353560 at support.dell.com. Upgrading to Dell DataSafe Local Backup Professional
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    using Dell DataSafe Local Backup, to return your hard drive to Hard drive failure that prevents data from being recovered. To restore the operating system and Dell restart the computer. 2. When the DELL™ logo appears, press wait until you see the Microsoft Windows desktop; then, shut down your
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    all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may
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    Factory Tools, then Dell Factory Image Restore. 7. Click Next. The Confirm Data Deletion screen appears. NOTE: If you do not want to proceed with the Factory Image Restore, click Cancel. 8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system
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    extensive suite of online services available at Dell Support (support. dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 81 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    see the contact information for your region or go to support.dell.com. DellConnect DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For
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    Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support
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    To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts
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    all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, ensure that you back up any data on the hard drive(s) and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as
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    responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at
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    Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a
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    possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure
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    . Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have
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    Media" on page 76 "Dell Diagnostics" on page 67 "My Dell Downloads" on page 65 support.dell.com upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual at support.dell.com/manuals NOTE: In some countries
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    the service tag to identify your computer on support.dell.com or to contact technical support the bottom of your computer the Dell Support Center. To launch the Dell Support Center, click the icon in the notification area of your desktop. find drivers and downloads; readme files support.dell.com
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    Specifications This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, see the About Your System section in the Dell Support Center.
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    type 1066 MHz/1333 MHz SODIMM DDR3 NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Connectors Audio one microphone-in connector, one stereo headphones/speakers connector NOTE: You can also use the connectors to set up 5.1 channel speakers
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    Specifications Media Card Reader Cards supported Secure Digital (SD) memory card Secure Digital Input Output (SDIO) Secure Digital High Capacity (SDHC) Secure Digital eXtended Capacity (SDXC) Memory Stick Memory Stick PRO MSXC Memory Card MultiMedia Card (MMC) xD-Picture Card Camera Camera
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    Video Memory Discrete Video Controller Video Memory Display Type Intel HD Graphics up to 256 MB NVIDIA GeForce GT 420M NVIDIA GeForce GT 435M 1 GB/2 GB DDR3 15.6-inch HD WLED, TrueLife 15.6-inch Full HD RGBLED, TrueLife Multi-touch 15.6-inch HD WLED, TrueLife (Optional) Specifications Display
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    Specifications Battery 9-cell "smart" lithium ion: Height 221.07 mm (8.70 inches) Width (when the (approximate) computer is turned off) Battery Operating time battery operating time varies depending on operating conditions Coin-cell battery CR-2032 AC Adapter NOTE: Use only AC adapters
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    AZERTY/Kanji Specifications Touch Pad X/Y position resolution (graphics table mode) Size: 240 cpi Width 100 mm (3.94 inches) Height 56 mm (2.2 inches) Physical Height Width Depth Weight (with 6-cell battery) 32.2 mm to 38.2 mm (1.27 inches to 1.50 inches) 381 mm (15 inches) 265.4 mm (10.45
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    - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for non-operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Operating 110 G NonOperating 160 G Altitude (maximum): Operating -15.2 to 3048 m (­-50 to 10,000 ft
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    be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 97
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    is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Electricity Output
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 101
    (ing) to the Internet 20 Contacting Dell online 87 Control strip 31 customer service 80 D DataSafe Local Backup 74 DellConnect 80 Dell Diagnostics 67 Dell Dock 56 Dell Factory Image Restore 77 Dell Stage 52 Dell Support Center 64 Diagnostic Checklist 86 drivers and downloads 89 DVDs, playing and
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 102
    88 flick 46 FTP login, anonymous 81 H hard drive activity light 31 hardware problems diagnosing 67 Hardware Troubleshooter 67 help getting assistance and support 79 I Internet connection 20 100 ISP Internet Service Provider 20 M memory problems solving 61 mini-DisplayPort connector 29 Multimedia
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 103
    62 solving problems 57 specifications 90 support email addresses 81 support sites worldwide 81 System Messages 65 System Recovery Media 76 system reinstall options 72 System Restore 73 System Setup 38 entering 38 function key behavior 38 T Touch Pad Gestures 36 Touch screen Gestures 46 TV tuner
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 104
    Index W warranty returns 83 Windows Program Compatibility Wizard 62 Windows Mobility Center 38 wired network network cable, connecting 9 wireless display 18 wireless network connection 59 102
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 105
  • Dell XPS 15 L501X | XPS 15 L501x Setup Guide - Page 106
    Printed in the U.S.A. www.dell.com | support.dell.com 0N0KR7A00
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SETUP GUIDE