Dell XPS Gen 2 Owner's Manual

Dell XPS Gen 2 Manual

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  • Dell XPS Gen 2 | Owner's Manual - Page 1
    Dell™ Dimension™ XPS headphone connector microphone connector USB 2.0 connectors (2) IEEE 1394 connector serial connector 1 serial connector 2 diagnostic lights (4) keyboard connector USB 2.0 connectors (6) DVI video connector modem PCI sound card with IEEE 1394 card slots (4) fans (2) parallel
  • Dell XPS Gen 2 | Owner's Manual - Page 2
    in this text: Dell, the DELL logo, DellNet, Latitude, Dell Precision, Inspiron, OptiPlex, PowerApp, PowerVault, PowerEdge, PowerConnect, Axim, and Dimension are trademarks of Dell Inc.; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft and Windows are registered
  • Dell XPS Gen 2 | Owner's Manual - Page 3
    Habits 11 SAFETY: Battery Disposal 11 Finding Information for Your Computer 13 1 Using Your Computer Opening the Drive Door 17 Connecting Two Monitors 17 Configuring Graphics Cards 19 Settings and Functions 19 Removing the Graphics Card Driver 20 About Serial ATA Drives 20 About Your RAID
  • Dell XPS Gen 2 | Owner's Manual - Page 4
    Hard drive problems 33 E-Mail, Modem, and Internet Problems 34 Error Messages 35 General Problems 36 The computer stops responding 36 A program stops responding 36 A program crashes repeatedly 37 A program is designed for an earlier Microsoft® Windows® operating system 37 A solid blue screen
  • Dell XPS Gen 2 | Owner's Manual - Page 5
    headphones 46 Video and Monitor Problems 46 If the screen is blank 46 If the screen is difficult to read 47 4 Advanced Troubleshooting Diagnostic Lights 49 Dell Diagnostics 52 When to Use the Dell Diagnostics 52 Starting the Dell Diagnostics 52 Dell Diagnostics Main Menu 54 Drivers 55 What
  • Dell XPS Gen 2 | Owner's Manual - Page 6
    Parts Memory 73 DDR Memory Overview 74 Memory Installation Guidelines 74 Installing Memory 75 PCI Cards 77 Installing a PCI Card 77 Removing a PCI Card 79 AGP Cards 80 Removing an AGP Card 80 Installing an AGP Card 81 Drives 81 Overview 81 Hard Drive 82 Floppy Drive 85 CD/DVD Drive
  • Dell XPS Gen 2 | Owner's Manual - Page 7
    98 Removing the Drive Door 98 Replacing the Drive Door 99 Battery 101 Closing the Computer Cover 102 6 Appendix Specifications 105 Standard Settings 109 Viewing Settings 109 System Setup Screens 109 Boot Sequence 109 Clearing Forgotten Passwords 110 Dell Technical Support Policy (U.S. Only
  • Dell XPS Gen 2 | Owner's Manual - Page 8
    8 Contents
  • Dell XPS Gen 2 | Owner's Manual - Page 9
    service the computer yourself unless you are a trained service technician. Always follow installation instruction s closely. • To help prevent electric shock, plug the computer and device power in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).
  • Dell XPS Gen 2 | Owner's Manual - Page 10
    to AC power. SAFETY: When Working Inside Your Computer Before you open the computer cover, perform the following steps in the sequence indicated. CAUTION: Do not attempt to service the computer yourself, except as explained in your online Dell™ documentation or in instructions otherwise provided
  • Dell XPS Gen 2 | Owner's Manual - Page 11
    : Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the ergonomic guidelines in the Dell Dimension Help file when setting up and using your computer. To access the help file, see page 14. SAFETY: Battery Disposal Your computer uses
  • Dell XPS Gen 2 | Owner's Manual - Page 12
    www.dell.com | support.dell.com 12 CAUTION: Safety Instructions
  • Dell XPS Gen 2 | Owner's Manual - Page 13
    Dell customers • Documentation for my computer • Upgrades - Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care - Contact information, order status, warranty, and repair information • Downloads - Drivers, patches, and software updates
  • Dell XPS Gen 2 | Owner's Manual - Page 14
    User's guides. 3 Click Dell™ Dimension™ Help. Windows Help and Support Center 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on the screen. 14
  • Dell XPS Gen 2 | Owner's Manual - Page 15
    your computer. • Service Tag and Express Service Code • Microsoft® Windows® License Label Service Tag and Microsoft Windows Label These labels are located on your computer. •Use the Service Tag to identify your computer when you access Dell Support or when you contact Dell for technical assistance
  • Dell XPS Gen 2 | Owner's Manual - Page 16
    www.dell.com | support.dell.com 16 Finding Information for Your Computer
  • Dell XPS Gen 2 | Owner's Manual - Page 17
    Using Your Computer Opening the Drive Door Connecting Two Monitors NOTE: If you are connecting two monitors that have VGA connectors, you must have the optional VGA adapter. If you are
  • Dell XPS Gen 2 | Owner's Manual - Page 18
    www.dell.com | support.dell.com If you purchased a video card that supports dual monitors, follow these instructions to connect and enable your monitors. The instructions tell you how to connect either two monitors (each with a VGA connector), one monitor with a VGA connector and one monitor with a
  • Dell XPS Gen 2 | Owner's Manual - Page 19
    the same image. • In extended desktop mode, you can drag objects from one screen to the other, effectively doubling the amount of viewable work space. For information on changing the display settings for your video card, see the user's guide in the Help and Support Center (click the Start button
  • Dell XPS Gen 2 | Owner's Manual - Page 20
    that came with the card. NOTE: If you reinstall the graphics card that came with your computer, the card's drivers are located on the Dell Dimension ResourceCD (see "Drivers" on page 55 for more information). About Serial ATA Drives Your Dell™ Dimension™ XPS computer is compatible with both IDE and
  • Dell XPS Gen 2 | Owner's Manual - Page 21
    RAID configured for RAID level 0 segment 1 segment 3 segment 5 hard drive segment 2 segment 4 segment 6 hard drive Another advantage of a RAID level 0 configuration is that it utilizes the full capacities of the drives. If you have two 120-GB drives installed, you have 240 GB on which to store
  • Dell XPS Gen 2 | Owner's Manual - Page 22
    www.dell.com | support.dell.com serial ATA RAID configured for RAID level 1 segment 1 segment 2 segment 3 segment 4 segment 5 segment 6 hard drive segment 1 duplicated segment 2 duplicated segment 3 duplicated segment 4 duplicated segment 5 duplicated segment 6 duplicated hard drive If a drive
  • Dell XPS Gen 2 | Owner's Manual - Page 23
    1 On the old computer, insert the Windows XP Operating System CD. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What , including creating CDs from audio files on your computer and creating MP3 CDs. For instructions, see the Sonic RecordNow documentation
  • Dell XPS Gen 2 | Owner's Manual - Page 24
    dell.com | support.dell.com How to Copy a CD or DVD NOTE: If you have a DVD/CD-RW combo drive and you experience recording problems, check for available software patches at the Sonic support website at support , rewrite, or update data on CDs. Helpful Tips • Use Microsoft® Windows® Explorer to drag
  • Dell XPS Gen 2 | Owner's Manual - Page 25
    computer connects directly to the Internet enables the integrated firewall provided with Windows XP. 4 Complete the checklist and required preparations. 5 Return to the Network Setup Wizard and follow the instructions on the screen. Turning Off Your Computer NOTICE: To avoid losing data, turn off
  • Dell XPS Gen 2 | Owner's Manual - Page 26
    www.dell.com | support.dell.com 26 Using Your Computer
  • Dell XPS Gen 2 | Owner's Manual - Page 27
    Intel® Performance Acceleration Technology Your Dell™ Dimension™ XPS computer is equipped with the Intel 875P chip set, which utilizes Performance Acceleration Technology (PAT). PAT is designed to optimize performance by reducing the latency between DDR 400 memory and 800 front-side bus processors
  • Dell XPS Gen 2 | Owner's Manual - Page 28
    on accessing system setup, see page 109. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com. Overclocking Dell locks the processor multiplier options in system setup to prevent processor overclocking. The first and most important reason
  • Dell XPS Gen 2 | Owner's Manual - Page 29
    answers. Use this chart to help you quickly find the answers to your questions. See page 42. Press a key or move the mouse. See the Dell Dimension Help file for information on standby mode. Get technical assistance from Dell. See page 112. See page 35. Solving Problems 29
  • Dell XPS Gen 2 | Owner's Manual - Page 30
    .com See page 36. Finding Help Information TO ACCESS THE DELL DIMENSION HELP FILE - 1 Click the Start button and click Help and Support. 2 Click User and system guides and click User's guides. 3 Click Dell™ Dimension™ Help. 30 Solving Problems See page 46. See page 45. See page 34. See page 40
  • Dell XPS Gen 2 | Owner's Manual - Page 31
    incorrect time or date displays during start-up, replace the battery (see page 101). If the battery still does not work properly, contact Dell (see page 112). Drive Problems Floppy drive problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If
  • Dell XPS Gen 2 | Owner's Manual - Page 32
    available cleaning kit. CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. ADJUST THE WINDOWS VOLUME CONTROL - Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume
  • Dell XPS Gen 2 | Owner's Manual - Page 33
    viruses. Viruses can sometimes prevent Windows from recognizing the drive. CLEAN THE DISC - See the Dell Dimension Help file for instructions on cleaning your DVDs. To access help files, see page 14. CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 59. Hard drive problems RUN CHECK DISK - 1 Click
  • Dell XPS Gen 2 | Owner's Manual - Page 34
    to All Programs, and then click Modem Helper. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on all computers.) VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS® - 1 Click the Start button and click Control Panel. 2 Click Printers
  • Dell XPS Gen 2 | Owner's Manual - Page 35
    directory for instructions on deactivating SERVICE PROVIDER - Contact an Internet service provider to subscribe. CONTACT YOUR INTERNET SERVICE PROVIDER - Contact your Internet service . 5 See the program documentation for installation instructions. INSERT BOOTABLE MEDIA - The operating system
  • Dell XPS Gen 2 | Owner's Manual - Page 36
    www.dell.com | support.dell.com NON-SYSTEM DISK ERROR - A floppy disk is in the floppy drive. Remove the floppy disk and restart the computer. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN - You have too many programs open. Close all windows and open the program that you want to
  • Dell XPS Gen 2 | Owner's Manual - Page 37
    . Follow the instructions on the screen. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION BACK UP YOUR FILES IMMEDIATELY - If your computer has a CD-RW drive installed, see the drive's documentation for instructions. ENSURE
  • Dell XPS Gen 2 | Owner's Manual - Page 38
    for information. If necessary, uninstall and then reinstall the program. Other technical problems GO TO THE DELL SUPPORT WEBSITE - Go to support.dell.com for help with general usage, installation, and troubleshooting questions.The support website offers several different tools to help you, such as
  • Dell XPS Gen 2 | Owner's Manual - Page 39
    instructions. If the problem persists, contact the hardware manufacturer for technical assistance. CHECK YOUR OPERATING SYSTEM DOCUMENTATION FOR ADDITIONAL TROUBLESHOOTING INFORMATION CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 59. IEEE 1394 Device Problems NOTE: Check Windows Explorer
  • Dell XPS Gen 2 | Owner's Manual - Page 40
    dell.com | support.dell. . CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 59. Mouse Problems RESTART THE COMPUTER - 1 Simultaneously press to display then press . 3 After the computer turns off, press the power button to restart the computer. IF YOU CONNECTED THE MOUSE BEFORE
  • Dell XPS Gen 2 | Owner's Manual - Page 41
    , and then click Printers and Other Hardware. 2 Click Mouse. 3 Try adjusting the settings. REINSTALL THE MOUSE DRIVER - See page 55. CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 59. Network Problems CHECK THE NETWORK CABLE CONNECTOR - Ensure that the network cable is connected as shown on the
  • Dell XPS Gen 2 | Owner's Manual - Page 42
    - See page 59. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. ADJUST THE POWER PROPERTIES - Your computer may be in standby or hibernate mode. For information on power conservation modes, see the Dell Dimension Help file, or
  • Dell XPS Gen 2 | Owner's Manual - Page 43
    power cable is securely connected to the system board (see page 73). • Remove and then reinstall the video card, if applicable (see page 77). • If the problem persists, contact Dell and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON - See the printer documentation for power button
  • Dell XPS Gen 2 | Owner's Manual - Page 44
    ). For a USB printer, ensure that the Print to the following port(s): setting is USB. REINSTALL THE PRINTER DRIVER - See the printer documentation for instructions. Scanner Problems NOTE: Dell does not cover the scanner's warranty. If you need technical assistance for your scanner, call the scanner
  • Dell XPS Gen 2 | Owner's Manual - Page 45
    . 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Check the Enable digital CD audio for this CD-ROM device box. ELIMINATE POSSIBLE INTERFERENCE - Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER
  • Dell XPS Gen 2 | Owner's Manual - Page 46
    www.dell.com | support.dell.com REINSTALL THE AUDIO (SOUND) DRIVER - See page 55. CHECK FOR INTERRUPT is not muted. Video and Monitor Problems If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. CHECK THE MONITOR POWER LIGHT - If the power light is off,
  • Dell XPS Gen 2 | Owner's Manual - Page 47
    power cables to determine if the power cable is defective. TEST THE VIDEO EXTENSION CABLE (IF USED) - If you are using a video extension cable and removing the cable solves the problem POWER SOURCES - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image
  • Dell XPS Gen 2 | Owner's Manual - Page 48
    www.dell.com | support.dell.com 48 Solving Problems
  • Dell XPS Gen 2 | Owner's Manual - Page 49
    ABCD Memory modules are detected, but a memory failure has occurred. = yellow = green = off 1 Reinstall all memory modules (see page 73). 2 Ensure that all the connector tabs are locked. 3 Restart the computer. 4 If the problem persists, contact Dell (see page 112). Advanced Troubleshooting 49
  • Dell XPS Gen 2 | Owner's Manual - Page 50
    the computer. • If the problem still exists, install a video card that you know works and restart the computer. • If the problem persists or the computer has integrated video, contact Dell (see page 112). A possible floppy or hard drive failure has Reseat all power and data cables and occurred
  • Dell XPS Gen 2 | Owner's Manual - Page 51
    the memory modules that you are installing are compatible with your computer (see page 73). • If the problem persists, contact Dell (see page 112). See "Resolving Software and Hardware Incompatibilities" on page 59. If the problem persists, contact Dell (see page 112). A possible expansion card
  • Dell XPS Gen 2 | Owner's Manual - Page 52
    .dell.com | support.dell.com Light Pattern ABCD ABCD Problem Description Another failure has occurred. The computer is in a normal operating condition after POST. Suggested Resolution • Ensure that the cables are properly connected to the system board (see page 73) from the hard drive, CD drive
  • Dell XPS Gen 2 | Owner's Manual - Page 53
    Starting the Dell Diagnostics From Your Hard Drive 1 Shut down (see page 25) and restart the computer. 2 When the DELL™ logo appears, press immediately. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your ResourceCD (see
  • Dell XPS Gen 2 | Owner's Manual - Page 54
    down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 112). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your
  • Dell XPS Gen 2 | Owner's Manual - Page 55
    is needed. NOTICE: The Dell Dimension ResourceCD may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system. Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You
  • Dell XPS Gen 2 | Owner's Manual - Page 56
    at support.dell.com and your Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Using Windows XP Device Driver Rollback If a problem occurs on your computer after you install or update
  • Dell XPS Gen 2 | Owner's Manual - Page 57
    that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system. Using Microsoft® Windows® XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you to return
  • Dell XPS Gen 2 | Owner's Manual - Page 58
    www.dell.com | support.dell.com Restoring the Computer to an Earlier Operating State If problems occur after you install a device driver, use Device Driver Rollback (see page 56) to resolve the problem. If that is unsuccessful, then use System Restore. NOTICE: Before you restore the computer to an
  • Dell XPS Gen 2 | Owner's Manual - Page 59
    window reports the cards or devices that share the device's IRQ. 6 Resolve conflicts by reconfiguring the devices or removing the devices from the Device Manager. To use the Windows XP Hardware Troubleshooter: 1 Click the Start button and click Help and Support. 2 Type hardware troubleshooter
  • Dell XPS Gen 2 | Owner's Manual - Page 60
    can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer
  • Dell XPS Gen 2 | Owner's Manual - Page 61
    and follow the instructions on the screen. The Windows XP Setup screen appears, and the operating system begins to copy files and install the devices. The computer automatically restarts multiple times. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed
  • Dell XPS Gen 2 | Owner's Manual - Page 62
    www.dell.com | support.dell.com 14 When the How will this computer connect to the Internet? message appears, click Skip. 15 When the Ready to register with Microsoft? screen appears, select No, not at this time and click Next. 16 When the Who will use this computer? screen appears, you can enter up
  • Dell XPS Gen 2 | Owner's Manual - Page 63
    Removing and Installing Parts Front and Back View of the Computer Front View 1 2 3 4 1 hard-drive activity light 2 power button 3 drive door 4 front-panel door The hard-drive light is on when the computer reads data from or writes data to the hard drive. The light might also be on when a device
  • Dell XPS Gen 2 | Owner's Manual - Page 64
    www.dell.com | support.dell.com Front View (Doors Open) 1 2 3 4 1 headphone connector 2 microphone connector 3 USB 2.0 connectors (2) 4 IEEE 1394 connector such as printers and keyboards. Attach high-speed serial multimedia devices, such as a digital video camera. 64 Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 65
    the slot to help secure your computer. Insert a padlock to lock the computer cover. Insert the power cable. For optimal cooling, two power supply fans are provided. Do not block the vents. Access connectors for any installed PCI (4 slots) and AGP cards (1 slot). Removing and Installing Parts 65
  • Dell XPS Gen 2 | Owner's Manual - Page 66
    dell.com | support.dell.com 9 PCI sound card with IEEE 1394 10 modem connector 11 DVI video video camera. NOTE: For optimum performance, install a PCI sound card NOTE: For optimum performance, install a modem card only in PCI slot 2, 3, or 4. If connector card, use the connector on the card. It
  • Dell XPS Gen 2 | Owner's Manual - Page 67
    you have a USB mouse, plug it into a USB connector. Use the lights to help you troubleshoot a computer problem based on the diagnostic code. For more information, see "Diagnostics Lights" on page 49. Connect a device, such as a handheld device, to the serial port. Removing and Installing Parts 67
  • Dell XPS Gen 2 | Owner's Manual - Page 68
    www.dell.com | support.dell.com Dell. Always follow installation and service instructions closely. NOTICE: To help avoid possible damage to the system board, wait 5 seconds (or wait until the standby light is extinguished) after turning off the computer and unplugging the power Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 69
    devices from electrical outlets, and then press the power button to ground the system board. NOTICE: oriented and aligned. • Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting Removing and Installing Parts 69
  • Dell XPS Gen 2 | Owner's Manual - Page 70
    www.dell.com | support.dell.com Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To guard against electrical shock, always , and pivot it toward the front of the computer. 70 Removing and Installing Parts
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    cover latch release security cable slot padlock ring Removing and Installing Parts 71
  • Dell XPS Gen 2 | Owner's Manual - Page 72
    www.dell.com | support.dell.com Inside View of Your Computer floppy drive CD/DVD drive hard drive processor airflow shroud processor fans (2) power supply fans (2) card fan system board power supply 72 Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 73
    ) hard-drive connector (PRI_IDE) secondary drive connector (SEC_IDE) floppy-drive connector (FDD) battery socket (BATTERY) memory module connectors (2, 4) power connector (PWR) memory module connectors (1, 3) processor and heatsink connector (CPU_PIN_#_A1) rear fan connector (REAR_FAN2) rear fan
  • Dell XPS Gen 2 | Owner's Manual - Page 74
    and DIMM2 NOTICE: If you remove your original memory modules from the computer during a memory upgrade, keep them separate from any new modules that you may have, even if you purchased the new modules from Dell. You should install your original memory modules in pairs either in connectors DIMM1 and
  • Dell XPS Gen 2 | Owner's Manual - Page 75
    , follow the safety instructions on page 9. 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 4 If necessary, remove a memory module: a Press out
  • Dell XPS Gen 2 | Owner's Manual - Page 76
    www.dell.com | support.dell.com 6 Align the notch on the bottom of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid breaking the memory module, do not press near the middle of the module. 7 Insert the module straight down into the connector,
  • Dell XPS Gen 2 | Owner's Manual - Page 77
    : For optimum performance, install a PCI sound card only in PCI slot 3 or 4 and a modem card only in PCI slot 2, 3, or 4. Installing a PCI Card 1 If you are replacing a card, remove the current driver for the card from the operating system. 2 Follow the instructions in "Before You Begin" on page 68
  • Dell XPS Gen 2 | Owner's Manual - Page 78
    www.dell.com | support.dell.com 7 Prepare the card for installation. See the documentation that came with the card for information on configuring the card, making internal connections, or otherwise customizing it for your computer. CAUTION: Some network adapters automatically start the computer
  • Dell XPS Gen 2 | Owner's Manual - Page 79
    13 Connect your computer and devices to electrical outlets, and then turn them on. 14 Install any drivers required for the card as described in the card documentation. Removing a PCI Card 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Press the
  • Dell XPS Gen 2 | Owner's Manual - Page 80
    . 10 Remove the card's driver from the operating system. AGP Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. Your Dell™ computer provides a connector for an AGP card. Removing an AGP Card 1 Follow the instructions in "Before You Begin
  • Dell XPS Gen 2 | Owner's Manual - Page 81
    Connect your computer and devices to electrical outlets, and turn them on. Drives Overview Your computer supports one floppy drive and a combination of up to four of the following: • Either two IDE hard drives or two Serial ATA hard drives. • Two CD or DVD drives. Removing and Installing Parts 81
  • Dell XPS Gen 2 | Owner's Manual - Page 82
    www.dell.com | support.dell.com Your computer also supports this drive combination: • Two Serial ATA drives in either a RAID level 0 configuration or a RAID level 1 configuration. • One IDE hard drive. • Two CD or DVD drives. floppy drive CD/DVD drives hard drives Hard Drive CAUTION: Before you
  • Dell XPS Gen 2 | Owner's Manual - Page 83
    tabs on each side of the drive and slide the drive up and out. Installing a Hard Drive 1 Unpack the replacement hard drive, and prepare it for installation. 2 Check the documentation for the drive to verify that it is configured for your computer. 3 Follow the instructions in "Before You Begin" on
  • Dell XPS Gen 2 | Owner's Manual - Page 84
    www.dell.com | support.dell.com drive bracket rails (2) screws (4) 6 Install the hard drive into the computer by gently sliding the drive into place until you hear it click securely. power cable power cable tabs (2) IDE harddrive cable IDE hard drive tabs (2) serial ATA hard drive serial ATA
  • Dell XPS Gen 2 | Owner's Manual - Page 85
    power and hard-drive cables to the drive. instructions page 9. Removing a Floppy Drive 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Disconnect the power and floppy-drive cables from the back of the floppy drive. Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 86
    www.dell.com | support.dell.com floppy-drive cable power cable tabs (2) floppy drive 4 Press inward on the two tabs on the sides of the drive, slide the drive upward, and remove it from the floppy-drive bay. Installing a Floppy Drive 1 Follow the instructions in "Before You Begin" on page 68. 2
  • Dell XPS Gen 2 | Owner's Manual - Page 87
    then plug it into the computer. 9 Connect your computer and devices to electrical outlets, and turn them on. See the documentation that came with the drive for instructions on installing any software required for drive operation. Removing and Installing Parts 87
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    www.dell.com | support.dell.com CD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. Removing a CD/DVD Drive 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Disconnect the power
  • Dell XPS Gen 2 | Owner's Manual - Page 89
    a CD/DVD Drive 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 If you are installing a new drive, unpack the drive and prepare it for installation. Check the documentation that accompanied the drive to verify that the drive is configured for
  • Dell XPS Gen 2 | Owner's Manual - Page 90
    www.dell.com | support.dell.com 6 Gently slide the drive into place until the tabs securely click into position. audio cable* power cable tabs (2) CD/DVD drive cable CD/DVD drive * Some drives do not have the audio cable. 7 Connect the power and CD/DVD drive cables to the drive. If you are
  • Dell XPS Gen 2 | Owner's Manual - Page 91
    and fold cables out of the way to provide airflow for the fan and cooling vents. 11 Close the computer cover (see page 102). on. See the documentation that came with the drive for instructions on installing any software required for drive operation. Processor Airflow Shroud CAUTION: Before you
  • Dell XPS Gen 2 | Owner's Manual - Page 92
    www.dell.com | support.dell.com top anchor tabs (2) side anchor tabs (2) bottom anchor tabs (2) airflow shroud indentations (2) Installing the Processor Airflow Shroud 1 Follow the instructions in "Before You Begin" on page electrical outlets, and turn them on. 92 Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 93
    during normal operation. Ensure that the processor has had sufficient time to cool before you touch it. 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Remove the it snaps into place, securing the processor. Removing and Installing Parts 93
  • Dell XPS Gen 2 | Owner's Manual - Page 94
    www.dell.com | support.dell.com pin-1 corners of processor and socket aligned socket lever processor processor socket 8 Install the heat sink: a Insert the notched end into the computer. 12 Connect your computer and devices to electrical outlets, and turn them on. 94 Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 95
    processor has had sufficient time to cool before you touch it. 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover a processor upgrade kit from Dell, discard the original heat sink. If you are not installing a processor upgrade kit from Dell, reuse the Parts 95
  • Dell XPS Gen 2 | Owner's Manual - Page 96
    dell.com | support.dell in this section, follow the safety instructions on page 9. Removing the Front Panel 1 Follow the instructions in "Before You Begin" on page 68. 2 Open the computer cover (see page 70). 3 Disconnect and remove all disk drives (see "Drives
  • Dell XPS Gen 2 | Owner's Manual - Page 97
    5 Close the computer cover halfway and pull the front panel away from the computer. Replacing the Front Panel To replace the front panel, perform the removal procedure in reverse. Removing and Installing Parts 97
  • Dell XPS Gen 2 | Owner's Manual - Page 98
    www.dell.com | support.dell.com Drive Door CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. Removing the Drive Door 1 Open the drive door. 98 Removing and Installing Parts
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    far. If the drive door detaches from the computer without disassembling, perform the removal procedure in reverse. If the drive door is open and from the computer in one piece, the drive door may disassemble into several smaller pieces. If the drive door disassembles: 1 If necessary, reattach the
  • Dell XPS Gen 2 | Owner's Manual - Page 100
    www.dell.com | support.dell.com hinge tab door hinges (2) door bracket 2 Attach the door bracket/door hinge assembly to the door, starting with the lower part of each door hinge. door bracket/door hinge assembly door lower part of the door hinge 3 Attach the drive door to the computer, starting
  • Dell XPS Gen 2 | Owner's Manual - Page 101
    battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. To replace the battery: 1 Record all the screens battery and the socket before you attempt to pry out the battery 5 Remove the battery by carefully prying
  • Dell XPS Gen 2 | Owner's Manual - Page 102
    dell.com | support.dell.com 6 Insert the new battery into the socket with the side labeled "+" facing up, and snap the battery into place. battery socket (BATTERY) battery cables out of the way. 2 Ensure that no tools or extra parts are left inside the computer. 3 Close the computer cover: a Pivot
  • Dell XPS Gen 2 | Owner's Manual - Page 103
    network wall jack and then plug it into the computer. 5 Connect your computer and devices to electrical outlets, and turn them on. Removing and Installing Parts 103
  • Dell XPS Gen 2 | Owner's Manual - Page 104
    www.dell.com | support.dell.com 104 Removing and Installing Parts
  • Dell XPS Gen 2 | Owner's Manual - Page 105
    Processor type Level 1 (L1) cache Level 2 (L2) cache Level 3 (L3) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip NIC System clock Intel® Pentium® 4 8 KB 512-KB or 1-MB pipelined
  • Dell XPS Gen 2 | Owner's Manual - Page 106
    www.dell.com | support.dell.com Video Type Audio Type Connectors Expansion Bus Bus type Bus speed AGP: connector connector size connector data width (maximum) bus protocols PCI: connector connector size connector data width (maximum) Drives Externally accessible Available devices Internally
  • Dell XPS Gen 2 | Owner's Manual - Page 107
    Audio System board connectors: Primary IDE drive Secondary IDE drive Floppy drive Fans (3) I/O Panel Serial ATA (2) Sound Blaster® Audigy™ 2 sound card connectors: Audio IEEE 1394 10/100/1000 Ethernet connector Controls and Lights Power control Power light Hard-drive access light Link integrity
  • Dell XPS Gen 2 | Owner's Manual - Page 108
    ) Backup battery Physical Height Width Depth Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Operating Storage Maximum shock: Operating Storage 460 W 1000 BTU/hr fixed-voltage power supply-110 V at 50/60 Hz manual selection and auto-sensing power supplies-90
  • Dell XPS Gen 2 | Owner's Manual - Page 109
    computer. 2 When the blue DELL™ logo appears, press immediately. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. System Setup Screens System setup screens display the current
  • Dell XPS Gen 2 | Owner's Manual - Page 110
    www.dell.com | support.dell.com Changing Boot Sequence for the Current Boot You can use this feature, for example, to tell the computer to boot from the CD drive so that you can run the Dell Diagnostics on the Dell Dimension Resource CD, but you must set the computer to boot from the hard drive
  • Dell XPS Gen 2 | Owner's Manual - Page 111
    Microsoft® Windows® desktop appears Dell Technical Support Policy (U.S. Only) Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers
  • Dell XPS Gen 2 | Owner's Manual - Page 112
    Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or PC Card accessories. In addition, any Dell- Anguilla Antigua and Barbuda Department Name or Service Area, Website and E-Mail Address General Support General Support Area Codes, Local Numbers, and Toll-
  • Dell XPS Gen 2 | Owner's Manual - Page 113
    Code Country Code City Code Department Name or Service Area, Website and E-Mail Address Argentina (Buenos Aires) Website: www.dell.com.ar International Access Code: 00 Tech Support and Customer Care Country Code: 54 Sales City Code: 11 Tech Support Fax Customer Care Fax Aruba General
  • Dell XPS Gen 2 | Owner's Manual - Page 114
    large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support 114 Appendix Area Codes
  • Dell XPS Gen 2 | Owner's Manual - Page 115
    Name or Service Area, Website and E-Mail Address Sales, Customer Support, and Technical Support Tech Support website: support.ap.dell.com/china Tech Support E-mail: [email protected] Tech Support Fax Home and Small Business Technical Support Corporate Accounts Technical Support Customer Experience
  • Dell XPS Gen 2 | Owner's Manual - Page 116
    Name or Service Area, Website and E-Mail Address Denmark (Copenhagen) Website: support.euro.dell.com International Access Code: 00 Country Code: 45 E-mail Support (portable computers): [email protected] E-mail Support (desktop computers): [email protected] E-mail Support (servers
  • Dell XPS Gen 2 | Owner's Manual - Page 117
    City Code: 6103 Department Name or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside
  • Dell XPS Gen 2 | Owner's Manual - Page 118
    Support Gold Technical Support Switchboard Sales Fax Grenada General Support Guatemala General Support Guyana General Support Hong Kong Website: support.ap.dell.com International Access Code: 001 E-mail: [email protected] Country Code: 852 Technical Support (Dimension™ and Inspiron
  • Dell XPS Gen 2 | Owner's Manual - Page 119
    or Service Area, Website and E-Mail Address Website: support.euro.dell.com E-mail: [email protected] Technical Support U.K. Technical Support ( only) Ireland Sales U.K. Sales (dial within U.K. only) Fax/SalesFax Switchboard Website: support.euro.dell.com E-mail: support.euro.dell.com/it/
  • Dell XPS Gen 2 | Owner's Manual - Page 120
    Inspiron) Technical Support (Dell Precision™, OptiPlex™, and Latitude™) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (Axim™) Technical Support outside of Japan (Axim) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales
  • Dell XPS Gen 2 | Owner's Manual - Page 121
    Website: support.euro.dell.com E-mail: [email protected] Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Technical Support Customer Service
  • Dell XPS Gen 2 | Owner's Manual - Page 122
    Name or Service Area, Website and E-Mail Address General Support Website: support.euro.dell.com E-mail (Technical Support): (Enterprise): [email protected] (Latitude): [email protected] (Inspiron): [email protected] (Dimension): [email protected] (OptiPlex
  • Dell XPS Gen 2 | Owner's Manual - Page 123
    City Code: 22 Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard Portugal Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/pt/en/emaildell/ Country Code: 351 Technical Support Customer Care Sales Puerto Rico St. Kitts and
  • Dell XPS Gen 2 | Owner's Manual - Page 124
    Fax Switchboard Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Spain (Madrid) Website: support.euro.dell.com International Access Code: 00 E-mail: support.euro.dell.com/es/es/emaildell/ Country Code: 34 Home and Small Business
  • Dell XPS Gen 2 | Owner's Manual - Page 125
    Code: 886 Technical Support (portable and desktop computers) Technical Support (servers) Transaction Sales Corporate Sales Thailand Technical Support International Access Code: 001 Customer Service (Penang, Malaysia) Country Code: 66 Sales Trinidad/Tobago General Support Area Codes, Local
  • Dell XPS Gen 2 | Owner's Manual - Page 126
    Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers General Support toll-free: 1-866-540-3355 Website: support.euro.dell.com Customer Care website: support.euro.dell Business Sales Corporate/Public Sector Sales Home and Small Business Fax General Support
  • Dell XPS Gen 2 | Owner's Manual - Page 127
    -3355 Spare Parts Sales toll-free: 1-800-357-3355 Extended Service and Warranty Sales toll-free: 1-800-247-4618 Fax toll-free: 1-800-727-8320 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired toll-free: 1-877-DELLTTY (1-877-335-5889) U.S. Virgin Islands General Support 1-877
  • Dell XPS Gen 2 | Owner's Manual - Page 128
    Dell Technical Support Dell-branded and Solution Provider Direct products and accessories • Problems that result from: - External causes such as accident, abuse, misuse, or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions
  • Dell XPS Gen 2 | Owner's Manual - Page 129
    - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by Dell • Products with missing or altered Service Tags or serial numbers • Products for which Dell has not received payment THIS
  • Dell XPS Gen 2 | Owner's Manual - Page 130
    Large, or Global Commercial Customers, Healthcare Customers, and Value-Added Resellers (VARs): Technical Support and Customer Service Government and Education Customers: Technical Support and Customer Service Dell-Branded Memory U.S. Only 1-800-624-9896 1-800-624-9897 1-800-822-8965 1-800-456-3355
  • Dell XPS Gen 2 | Owner's Manual - Page 131
    us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you
  • Dell XPS Gen 2 | Owner's Manual - Page 132
    or problems with electrical power - Servicing not authorized by Dell - Usage that is not in accordance with product instructions - Failure to follow the product instructions or failure to perform preventive maintenance - Problems caused by using accessories, parts, or components not supplied by Dell
  • Dell XPS Gen 2 | Owner's Manual - Page 133
    Government or Education Customers, or Individual Home Consumers who purchased through an Employee Purchase Program: Technical Support Customer Service Dell-Branded Memory Canada Only 1-800-847-4096 1-800-387-5757 1-800-326-9463 1-800-387-5757 1-800-326-9463 (Extension 8221 for Individual Consumers
  • Dell XPS Gen 2 | Owner's Manual - Page 134
    us. NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data. What if I purchased a service contract? If your service contract is with Dell, service will be provided to you
  • Dell XPS Gen 2 | Owner's Manual - Page 135
    all of the manuals, floppy disk(s), CD(s), power cables, and compatibility, we recommend Dell-Branded Peripheral Products Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory
  • Dell XPS Gen 2 | Owner's Manual - Page 136
    's motherboard. This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. How to Obtain Warranty Service
  • Dell XPS Gen 2 | Owner's Manual - Page 137
    reverse side of this card for complete warranty details. through a rigorous battery of tests during engineers is dedicated to compatibility testing. In a state monitored for failures as part of our ongoing quality encountering the problem. Errata may our Technical Documentation Service. At Intel,
  • Dell XPS Gen 2 | Owner's Manual - Page 138
    www.dell.com | support.dell.com 138 Appendix
  • Dell XPS Gen 2 | Owner's Manual - Page 139
    Index A AGP cards, 80 installing, 81 removing, 80 audio. See sound B battery problems, 31 replacing, 101 BIOS clearing passwords, 110 settings, 109 C cards AGP, 80 PCI, 77 slots, 66 CD drive installing, 89 problems, 32 removing, 88 CD-RW drive problems, 33 CDs copying, 23 Check Disk, 33 computer
  • Dell XPS Gen 2 | Owner's Manual - Page 140
    , 31 removing, 85 front panel removing, 96 replacing, 97 H hard drive activity light, 64 installing, 83 problems, 33 removing, 82 hardware conflicts, 59 Dell Diagnostics, 52 problems, 38 Hardware Troubleshooter, 59 headphone connector, 65 Help and Support Center, 14 help file, 14 accessing, 30 Hyper
  • Dell XPS Gen 2 | Owner's Manual - Page 141
    27 memory and front side bus, 27 overclocking, 28 Performance Acceleration Technology, 27 power button, 64 connector, 66 problems, 42 turning off your computer, 25 power light conditions, 42 power supply fans, 66 printer problems, 43 problems battery, 31 blue screen, 37 CD drive, 32 CD-RW drive, 33
  • Dell XPS Gen 2 | Owner's Manual - Page 142
    V video connector, 66 problems, 46 volume adjusting, 45 W warranty, 128 Windows XP Device Driver Rollback, 56 Files and Settings Transfer Wizard, 22 Hardware Troubleshooter, 59 Help and Support Center, 14 help, accessing, 31 Hyper-Threading, 27 Network Setup Wizard, 25 Program Compatibility Wizard
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www.dell.com | support.dell.com
Dell™ Dimension™ XPS
security cable slot
power connector
padlock ring
modem
cover latch release
fans (2)
diagnostic lights (4)
network adapter connector
USB 2.0
connectors (6)
keyboard connector
PCI sound card
with IEEE 1394
mouse connector
VGA video connector
parallel connector
serial connector 2
serial connector 1
USB 2.0 connectors (2)
headphone connector
IEEE 1394 connector
card slots (4)
DVI video connector
microphone connector