Dell XPS L502X Setup Guide

Dell XPS L502X Manual

Dell XPS L502X manual content summary:

  • Dell XPS L502X | Setup Guide - Page 1
    SETUP GUIDE
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    SETUP GUIDE Regulatory model: P11F Regulatory type: P11F003
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    of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to the Microsoft® Windows® operating systems are not applicable. This item incorporates
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    to the Internet (Optional 22 Using Your XPS Laptop 24 Right View Features 24 Left View Features 28 Front View Features 29 Back View Features 30 Computer Base and Keyboard Features 32 Status Lights and Indicators 36 Disabling Battery Charging 37 Touch Pad Gestures 38 Multimedia Control
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    61 Solving Problems 63 Beep Codes 63 Touch Screen Problems 64 Network Problems 65 Power Problems 66 Memory Problems 67 Lockups and Software Problems 68 Using Support Tools 70 Dell Support Center 70 My Dell Downloads 71 Hardware Troubleshooter 72 Dell Diagnostics 72 Restoring Your
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    Automated Order-Status Service 88 Product Information 88 Returning Items for Repair Under Warranty or for Credit 89 Before You Call 91 Contacting Dell 93 Finding More Information and Resources 94 Specifications 96 Appendix 103 Macrovision Product Notice 103 Information for NOM, or Official
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    Contents 6
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    This section provides information about setting up your Dell XPS laptop. Before Setting Up Your Computer When positioning a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. CAUTION: Placing or stacking
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    Setting Up Your XPS Laptop Connect the AC Adapter Connect the AC adapter to the computer and then plug it into an electrical outlet or surge protector. WARNING: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an
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    Setting Up Your XPS Laptop Connect the Network Cable (Optional) To use a wired network connection, connect the network cable. 9
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    Setting Up Your XPS Laptop Press the Power Button 10
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    and you will need to reinstall the operating system. NOTE: For optimal performance of your computer, it is recommended that you download and install the latest BIOS and drivers for your computer available at support.dell.com. NOTE: For more information on the operating system and features, go to
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    Windows. The system recovery media can be used to restore your computer to the operating state it was in when you purchased the computer, while preserving data files (without the need of the Operating System disc). You can use the system recovery media if changes to the hardware, software, drivers
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    that the AC adapter is connected (see "Connect the AC Adapter" on page 8). 2. Insert the disc or USB key in the computer. 3. Click Start → All Programs→ Dell DataSafe Local Backup. 4. Click Create Recovery Media. 5. Follow the instructions on the screen. NOTE: For information on restoring your
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    provider. To install the SIM card: 1. Turn off your computer. 2. Remove the battery (see "Removing and Replacing the Battery" on page 50). 3. In the battery bay, slide the SIM card into the SIM card slot. 4. Replace the battery (see "Removing and Replacing the Battery" on page 50). 5. Turn on
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    Setting Up Your XPS Laptop 1 battery bay 2 SIM card slot 3 SIM card 3 2 1 15
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    Setting Up Your XPS Laptop Enable or Disable Wireless (Optional) 16
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    Setting Up Your XPS Laptop To enable or disable wireless: 1. Ensure that your computer is turned on. 2. Press the keys on the keyboard. The current status of the wireless radios (Wi-Fi and Bluetooth), such as when you are asked to disable all wireless radios on an airplane flight. 17
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    setting up wireless display. NOTE: The wireless display adapter does not ship with your computer and must be purchased separately. If your computer supports the wireless display feature, the Intel Wireless Display icon will be available on the Windows desktop. To set up wireless display: 1. Turn on
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    Wireless Display icon on the desktop. The Intel Wireless Display window appears. 2. Select Connect to Existing Adapter. NOTE: You can download and install the latest driver for "Intel Wireless Display Connection Manager" from support.dell.com. NOTE: For more information about wireless display, see
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    Setting Up Your XPS Laptop Set Up 3D TV (Optional) NOTE: To know if your TV supports the 3D features available on your change the eye order settings when using NVIDIA 3DTV Play as the application controls the timing of the glasses. NOTE: If you are unable to view the entire Windows desktop on your
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    the resolution of the 3D content type: a. In the NVIDIA Control Panel window, click Display to expand the selection (if not already expanded) and then and refresh rate to 60/59 Hz in HD 3D mode. Setting Up Your XPS Laptop c. For Blu-ray 3D playback, set the resolution to 1080p, 1920x1080 and
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    Up Your XPS Laptop Connect to the Internet (Optional) To connect to the Internet, you need an external modem or network connection and an Internet Service Provider (ISP). If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from dell.com. Setting
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    up a new connection or network→ Connect to the Internet. The Connect to the Internet window appears. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 4. Follow the instructions on the screen and use the setup information provided by your ISP to
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    Using Your XPS Laptop This section provides information about the features available on your Dell XPS laptop. Right View Features 1 2 34 56 24
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    Using Your XPS Laptop 1 Optical drive - Plays or records CDs, DVDs, and Blu-ray Discs a pair of headphones. NOTE: You must use a S/PDIF (mini-TOSLINK) adapter to connect a S/PDIF cable. The S/PDIF (mini-TOSLINK) adapter does not ship with your computer and must be purchased separately. NOTE: You
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    Using Your XPS Laptop 78 26
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    combo connector with USB PowerShare - Connects to eSATA compatible storage devices (such as external hard drives or optical drives) or USB devices (such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare feature allows you to charge USB devices when the computer is
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    Using Your XPS Laptop Left View Features 1 1 USB 3.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Provides faster data transmission between your computer and USB devices. 28
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    Front View Features Using Your XPS Laptop 1 1 9-in-1 Media Card Reader - Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on memory cards. For the supported memory cards, see "Specifications" on page 98. NOTE: Your computer ships with a
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    Using Your XPS Laptop Back View Features 12 3 30 45 6 7
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    ) to view programs using the TV tuner card (optional). 5 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery. 6 USB 3.0 connector - Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. Provides faster data
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    Using Your XPS Laptop Computer Base and Keyboard Features 12 3 4 5 32
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    light - The light on the XPS logo indicates the power states. For more information on the logo light, see "Status Lights and Indicators" on page 36. 5 Function key row - The dual display enable or disable key , wireless enable or disable key , battery charge status key , brightness increase and
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    Using Your XPS Laptop 6 9 87 34
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    XPS Laptop 6 Keyboard/Backlit Keyboard (optional) - The backlit keyboard provides visibility in dark environments by illuminating all symbols on the keys. Backlit keyboard brightness settings - Press the keys to toggle the three lighting states (in the given order): • half keyboard supports
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    Your XPS Laptop Status Lights and Indicators Battery Status Light AC adapter Battery Indicator light status solid white off solid amber off Computer state(s) on/standby/off/ hibernate on/standby/off/ hibernate on/standby on/standby/off/ hibernate off/hibernate Battery charge status charging
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    is turned on. 2. Click Start . 3. In the search box, type Power Options and press . 4. In the Power Options window, click Dell Battery Meter. 5. In the Battery Settings window, click Turn off Battery Charging and then click OK. NOTE: Battery charging can also be disabled in the System Setup
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    XPS Laptop Touch Pad Gestures Scroll Allows you to scroll through content. The scroll feature includes: Scroll Vertical - Allows you to scroll up or down on the active window. Allows you to flip content forward or backward based on the direction of the flick. Move three fingers quickly in the desired
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    Using Your XPS Laptop Zoom Allows you to increase or decrease the magnification of the together on the touch pad. To zoom in: Move two fingers apart to enlarge the view of the active window. Rotate Allows you to rotate the active content on the screen. The rotate feature includes: Twist - Allows
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    Using Your XPS Laptop Multimedia Control Keys The multimedia control keys are located on the function key row on the keyboard. To use the multimedia controls, press the required key. You can configure the multimedia control keys using the System Setup (BIOS) utility or Windows Mobility Center.
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    Using Your XPS Laptop Mute the sound Decrease the volume level Increase the volume level Play the previous track or chapter Play or pause Play the next track or chapter 41
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    Using Your XPS Laptop Control Strip Features 1 2 3 4 5 6 42
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    Using Your XPS Laptop 1 Power button and light - Turns the computer on or off when Indicators" on page 36. NOTE: The battery is charging when the computer is powered using the AC adapter. 4 Windows Mobility Center control - Touch to launch Windows Mobility Center. 5 Instant launch control -
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    Using Your XPS Laptop 6 Audio control-panel control - Touch to launch the Dell Audio control panel. The control panel allows you to setup studio-quality audio output on your computer. You can also change the audio settings such as volume, external speaker setup, and microphone setup. Using the
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    Using Your XPS Laptop Using the Emergency Eject Hole If the optical drive tray does not eject when you press the eject button, you can use the emergency
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    Using Your XPS Laptop 46 1 disc 2 spindle 3 optical drive tray 4 emergency eject hole 5 eject button 1 2 3 54
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    Display Features 1 23 4 Using Your XPS Laptop 47
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    Using Your XPS Laptop Touch Screen Gestures 1 Microphone - Your display can vary based on seleZcotioonms you made when purchasing your computer. The display may support the touch screen feature view of the active window. To zoom out: Move two fingers close together to reduce the view of the
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    of the flick. Move a finger quickly in the desired direction to flip through content in the active window like pages in a book. Flick also works vertically when navigating content such as images or songs in a playlist. Scroll Allows you to scroll through content. The scroll features include: Pan
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    Using Your XPS Laptop Scroll Horizontal - Allows you to scroll right or left on the active window. Move a finger to the right or left to activate horizontal scrolling. Rotate Allows you to rotate the active content on the screen. Twist - Allows you
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    the computer, and remove external cables (including the AC adapter). To remove the battery: 1. Turn off the computer and turn it over. 2. Slide the battery release latch to the side. 3. Lift the battery up at an angle and remove it from the battery bay. To replace the battery: 1. Align the tabs on
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    . This feature 2helps keep your Dell computer secure by learning the unique appearance of your face and us3es this to verify your identity to automatically supply login information when you would normally enter this information yourself (such as for logging on to a Windows account or secure websites
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    can also edit and view digital photographs and images. Check your purchase order for software installed on your computer. After connecting to the Internet, you can access websites, setup an e-mail account, and upload or download files. Using Your XPS Laptop Entertainment and Multimedia You can use
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    Using Your XPS Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on Windows operating systems. NOTE: A broadband connection is recommended for fast upload/download speeds. Dell DataSafe Online is an automated backup and recovery service that helps protect your data and
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    applications available on Dell Stage: NOTE: Some of the applications may not be available based on the selections you made while purchasing your computer. • MUSIC - Play music or browse through your music files by album, artist, or song title. You can also listen to radio stations from across the
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    NVIDIA GPU while running graphicintensive applications such as 3D games. The NVIDIA GPU is turned on only for preset applications and thus extends the battery life. The Optimus technology is enabled through an application profile. When an application is launched, the video drivers check if the
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    runs in performance mode. The NVIDIA GPU is disabled automatically when the application is closed. • If an application profile does not exist, only the integrated Intel GPU is used. The default list of application profiles is updated frequently by NVIDIA and is automatically downloaded to customize:
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    Using Your XPS Laptop NVIDIA 3DTV Play The NVIDIA 3DTV Play application installed on your computer allows you to play 3D games, watch Blu-ray 3D videos, and browse 3D photos. 3D Games The NVIDIA 3DTV Play application supports the same games as NVIDIA 3D Vision. NOTE: For a list of supported 3D games
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    Using Your XPS Laptop Keyboard Shortcuts The following are some of the keyboard shortcuts available for 3D gaming: Keys Description Function Show/hide stereoscopic 3D effects Turns 3DTV
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    objects behind the scene inNOyoTuEr: sFpoarcme;oarlesoinufosermd atotiopnlaocne tuhseing laser sigthhet. photo viewer and to download 3D photos, go to www.nvidia.com. To customize the keyboard shortcuts: 1. Right-click the desktop and select NVIDIA Control Panel. 2. In the NVIDIA Control Panel
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    Using Your XPS Laptop Blu-ray 3D The NVIDIA 3DTV Play application allows you to 3D, go to www.nvidia.com. NOTE: To see knowledge base articles and frequently asked questions, go to support.nvidia.com. Free Fall Sensor Free fall sensor protects your computer hard drive from possible damage, by
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    Using Your XPS Laptop 62
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    down the beep code and contact Dell (see "Contacting Dell" on page 93) for assistance. NOTE: To replace parts, see the Service Manual at support.dell.com. Beep Code One Two Three Four Five Six Seven Eight Possible Problem Possible system board failure - BIOS ROM checksum failure No RAM detected
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    the touch sensors. To remove these particles: 1. Turn off the computer. 2. Disconnect the AC adapter from the wall outlet. CAUTION: Do not use water or a cleaning liquid to wipe the touch screen. 3. Use a clean, lint-free cloth (can spray mild, non abrasive cleaner or water on cloth if needed, but
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    Solving Problems Network Problems Wireless Connections If the wireless network connection is lost - The wireless router is offline or wireless has been disabled on the computer. • Check your wireless
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    the light on the AC adapter is on. If the power light is solid white and the computer is not responding - The display may not be responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on page 93). 66
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    If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals). • If the problem persists, contact Dell (see "Contacting Dell" on page 93). If you experience other
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    Problems If the computer does not start up - Ensure that the AC adapter NOTE: Software usually includes installation instructions in its documentation or on get a response by pressing a key on your keyboard, or by moving your mouse, press the power Windows operating system - Run the Program Compatibility Wizard.
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    Program Compatability Wizard: 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning
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    Support Center→ Launch Dell Support Center. The Dell Support Center home page displays your computer's model number, service tag, express service code, warranty status, and alerts on improving the performance of your computer. The home page also provides links to access: PC Checkup - Run Monitor
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    and operating system configurations; access copies of your service contracts, warranty information, and warranty renewal options. Get Help - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on. Backup and
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    troubleshooting steps. Dell Diagnostics If you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 68 and run Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers. NOTE: The Drivers
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    computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 93) for Windows desktop; then, shut down your computer and try again. Using Support Tools NOTE: If you see a message stating that no diagnostics utility partition has been found, run Dell Diagnostics from the Drivers
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    you want to run. 5. If a problem is encountered during a test, a message with an error code and a description of the problem appears on your screen. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 93) for assistance. NOTE: The Service Tag for your
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    > to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. Select the test you want to run. 8. If a problem is encountered during a test, a message with an error code and a description of the
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    Using Support Tools NOTE: The Service Tag for your computer is displayed at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell. 9. When the tests complete, close the test screen to return to the Choose An Option window. 10.To exit Dell Diagnostics and
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    not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the Dell factory-installed software on a newly installed hard drive Dell Factory Image Restore Operating System disc to restore your computer
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    The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3. Click Next and follow the instructions on the screen. In the event that System Restore did not resolve the issue, you may
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    DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 82) to restore your operating system. You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer
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    To restore the operating system and Dell factory-installed software while preserving the data files: 1. Turn off your computer. 2. Disconnect all the devices (USB drive, printer, and so on) connected to the computer and remove any newly added internal hardware. NOTE: Do not disconnect the AC adapter
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    Local Backup Professional may be installed on your computer, if you ordered it at the time of purchase. Dell DataSafe Local Backup Professional provides additional features that allow you to: • Backup and restore your computer based on file types • Backup files to a local storage device • Schedule
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    list and press . 4. Follow the instructions on the screen. 82 Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore to restore your operating system permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer
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    Recovery Options window appears. 4. Select a keyboard layout and click Next. 5. To access the recovery options, log on as a local user. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. The Dell Factory Image Restore welcome
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    System 8. Select the check box to confirm that you want to continue to reformat the hard drive and restore the system software to the factory condition, then click Next. The restore process begins and may take five or more minutes to complete. A message appears when the operating system and
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    extensive suite of online services available at Dell Support (support. dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 87 for a more extensive list of Dell Support online. 5. If the preceding steps have not resolved the problem, see "Before You Call
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    Getting Help Technical Support and Customer Service Dell's support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 91 and then see
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    learn about Dell products and services on the following websites: • dell.com • dell.com/ap (Asian/Pacific countries only) • dell.com/jp (Japan only) • euro.dell.com (Europe only) • dell.com/la (Latin American and Caribbean countries) • dell.ca (Canada only) You can access Dell Support through the
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    on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. If you have a problem with your order, such as missing parts, wrong
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    as removable media, such as CDs and media cards. Dell is not responsible for any of your confidential run and any error messages reported by Dell Diagnostics (see "Dell Diagnostics" on page 72). 4. Include any accessories that belong with the item(s) being returned (AC adapter cable, software, guides
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    responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at
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    Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag. Locating Your Service Tag The Service Tag for your computer can be found on a label at the bottom of your computer. 1 1 Service
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    on the bottom of the computer): • Express Service Code: • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and
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    . Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have
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    "My Dell Downloads" on page 71 for more information about the Microsoft Windows operating system and features support.dell.com find your Service Tag/Express Service Code - You must use the service tag to identify your computer on support.dell.com or to contact technical support the bottom of
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    .com/regulatory_compliance find drivers and downloads; readme files support.dell.com access technical support and product help check on your order status for new purchases find solutions and answers to common questions locate information for last-minute updates about technical changes to your
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    of your computer, see the About Your System section in the Dell Support Center. To launch the Dell Support Center, click the icon in the notification area of your desktop. Computer Model Dell XPS L502X Computer Information System chipset Mobile Intel 6 series express chipset HM67 Processor
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    For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. adapter one RJ45 connector USB two 4-pin USB 3.0-compliant connectors MiniDisplayPort one 20-pin connector eSATA one 7-pin/4-pin eSATA/ USB combo connector with PowerShare Media Card Reader
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    98 Communications Modem (optional) external V.92 56 K USB modem Network adapter 10/100/1000 Ethernet LAN on system board Wireless WLAN, WWAN (optional), WiMAX/Wi-Fi abgn/agn, and Bluetooth wireless technology (optional)/ WiDi (optional) TV TV tuner card (optional) Audio Audio controller
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    ) 15.6-inch HD WLED, TrueLife 15.6-inch Full HD RGBLED, TrueLife Multi-touch 15.6-inch HD WLED, TrueLife (Optional) Specifications Display Dimensions: Height Width Diagonal Maximum resolution Refresh rate Operating angle Horizontal viewing angle Vertical viewing angle Pixel pitch 193.54 mm (7.62
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    0.33 kg (0.73 lb) Voltage 11.1 V (6-/9-cell) Charge time 4 hours (when the (approximate) computer is turned off) Battery Operating time battery operating time varies depending on operating conditions Coin-cell battery CR-2032 AC Adapter NOTE: Use only AC adapters specified for use with your
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    AC Adapter Output current: 90 W 4.62 A (continuous) 130 W 6.70 A (continuous) Rated output voltage Operating temperature Storage temperature 19.5 VDC 0° to 40°C (32° to 104°F) -40° to 70°C (-40° to 158°F) Keyboard (Backlit Height Width Depth Weight (with 6-cell battery) 32.2 mm to 38.2 mm
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    Specifications Computer Environment Temperature range: Operating 0° to 35°C (32° to 95°F) Storage -40° to 65°C (-40° to 149°F) Relative 30 GRMS 102 Computer Environment Maximum shock (for operating - measured with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for
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    be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. 103
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    is provided in the device(s) described in this document in accordance with the requirements of the Official Mexican Standard (NOM): Importer: Dell México S.A. de C.V. Paseo de la Reforma 2620 - Flat 11° Col. Lomas Altas 11950 México, D.F. Regulatory model number Voltage Electricity Frequency
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    22 Contacting Dell online 93 Control strip 33 customer service 86 D DataSafe Local Backup 79 DellConnect 86 Dell Diagnostics 72 Dell Factory Image Restore 82 Dell Stage 54 Diagnostic Checklist 92 drivers and downloads 95 DVDs, playing and creating 53 E email addresses for technical support 87 105
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    login, anonymous 87 H hard drive activity light 33 hardware problems diagnosing 72 Hardware Troubleshooter 72 help getting assistance and support 85 I Internet connection 22 ISP Internet Service Provider 22 106 M memory problems solving 67 mini-DisplayPort connector 31 Multimedia Control Keys 40
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    88 R resources, finding more 94 restoring factory image 82 S setup, before you begin 7 shipping products for return or repair 89 SIM card 14 software features 52 software problems 68 solving problems 63 specifications 96 support email addresses 87 support sites worldwide 87 System Recovery Media
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    Index Program Compatibility Wizard 68 Windows Mobility Center 40 wired network network cable, connecting 9 wireless network connection 65 108
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    Printed in the U.S.A. www.dell.com | support.dell.com
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SETUP GUIDE