Denon AVR 1707 Owners Manual - English - Page 58

Troubleshooting - avr problems

Page 58 highlights

ENGLISH Troubleshooting If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the Operating Instructions? 3. Are the speakers and other components operating properly? If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. Symptom Cause Measures Page Display not lit and sound • Power supply cord not plugged in • Check the insertion of the power 18 not produced when securely. supply cord plug. POWER switch set to on. Display lit but sound not • Speaker cables not securely • Connect securely. 7 produced. connected. • INPUT SELECTOR knob position is • Switch to the proper position. 19 not appropriate. • Volume control set to minimum. • Turn volume up to suitable level. 19 • MUTING is on. • Switch off MUTING. 20 • No digital signal is being input. • Properly select a digital signal input 41 source. Nothing is displayed on monitor. • AVR-1707's video output terminals and monitor's input terminals are not properly connected. • Monitor's input setting is wrong. • Player connected with component terminal, TV connected with video terminal (yellow) or S-Video terminal. • Check that the connections are correct. • Set the monitor's input selector to the terminals to which video signals are connected. • Down-conversion is not possible for progressive video signals. Make the interlace settings on the player. 9, 13 ~ 18 - - No DTS sound is produced. • DVD player's audio output setting is • Make the DVD player's default - not set to bit stream. settings. • DVD player is not DTS-compatible. • Use a DTS-compatible player. - • AVR-1707's input setting is set to • Set to "AUTO" or "DTS". 19 analog. Copying from DVD to • Copying between a source such as • Copying is not possible. - VCR is not possible. DVD and a VCR is not usually possible, as DVDs are often encoded with copy-protection signals that prevent VCR recording. Troubleshooting Symptom Cause Measures Page No sound is produced from subwoofer. • Subwoofer's power is not on. • Turn on the power. • Subwoofer's initial setting is set to • Set the setting to "YES". "NO". • Subwoofer's output is not connected. • Connect properly. • The subwoofer's channel volume • Turn the subwoofer's channel volume level is set to "OFF". level up. - 45, 46 8 30 No test tones are produced. • Surround mode is set to a mode • Set to STANDARD (Dolby/DTS - other than STANDARD (Dolby/DTS Surround). Surround). No sound is produced • Surround mode is set to "STEREO". • Set to a mode other than "STEREO". - from surround speakers. This unit does not • Batteries dead. • Replace with new batteries. 3 operate properly when • Remote control unit too far from this • Move closer. 3 remote control unit is unit. used. • Obstacle between this unit and • Remove obstacle. 3 remote control unit. • Different button is being pressed. • Press the proper button. - • < and > ends of batteries inserted • Insert batteries properly. 3 in reverse. Power has turned off • The set's internal temperature has • Put the AVR-1707 in a well-ventilated 8 and the power indicator risen and the protection circuit has place. is blinking red. been activated. • Turn off the power, then wait for the 8 set to fully cool off before turning the power back on. • The core wires of the speaker cables • Check the connections of all the 8 are touching each other or the AVR- speaker cables. 1707's rear panel, activating the protection circuit. • AVR-1707 is malfunctioning. • Turn off the power and contact a 8 DENON customer service center. Sound is only produced • You are playing a monaural source • When playing monaural sources, 29 from the center speaker. (TV, AM radio broadcast, etc.) in the select a surround mode other than STANDARD (Dolby/DTS Surround) STANDARD (Dolby/DTS Surround) mode. mode. "DOLBY DIGITAL" is not • DVD player's digital audio output • Check the DVD player's audio output - displayed. setting is not proper. setting. For details, see the DVD player's operating instructions. "CHECK ANTENNA" is • AVR-1707's XM connectors and the • Check that the connection are 32 displayed in the XM XM Passport System is not properly correct. mode. connected. "NO SIGNAL" is displayed in the XM mode. • The signal cannot be received. • Reposition your XM Passport System. 32 55 ENGLISH

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18
Page
Measures
Cause
Symptom
Page
Measures
Cause
Symptom
Troubleshooting
ENGLISH
ENGLISH
Troubleshooting
If a problem should arise, first check the following.
1.
Are the connections correct?
2.
Have you operated the receiver according to the Operating Instructions?
3.
Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Display not lit and sound
not produced when
POWER switch set to
on.
• Power supply cord not plugged in
securely.
• Check the insertion of the power
supply cord plug.
Display lit but sound not
produced.
• Speaker
cables
not
securely
connected.
• INPUT SELECTOR knob position is
not appropriate.
• Volume control set to minimum.
• MUTING is on.
• No digital signal is being input.
• Connect securely.
• Switch to the proper position.
• Turn volume up to suitable level.
• Switch off MUTING.
• Properly select a digital signal input
source.
7
19
19
20
41
Nothing is displayed on
monitor.
• AVR-1707’s video output terminals
and monitor’s input terminals are not
properly connected.
• Monitor’s input setting is wrong.
• Player connected with component
terminal, TV connected with video
terminal (yellow) or S-Video terminal.
• Check that the connections are
correct.
• Set the monitor’s input selector to
the terminals to which video signals
are connected.
• Down-conversion is not possible for
progressive video signals.
Make the interlace settings on the
player.
9,
13 ~ 18
No DTS sound is
produced.
• DVD player’s audio output setting is
not set to bit stream.
• DVD player is not DTS-compatible.
• AVR-1707’s input setting is set to
analog.
• Make the DVD player’s default
settings.
• Use a DTS-compatible player.
• Set to “AUTO” or “DTS”.
19
Copying from DVD to
VCR is not possible.
• Copying between a source such as
DVD and a VCR is not usually
possible, as DVDs are often encoded
with copy-protection signals that
prevent VCR recording.
• Copying is not possible.
This unit does not
operate properly when
remote control unit is
used.
• Batteries dead.
• Remote control unit too far from this
unit.
• Obstacle between this unit and
remote control unit.
• Different button is being pressed.
<
and
>
ends of batteries inserted
in reverse.
• Replace with new batteries.
• Move closer.
• Remove obstacle.
• Press the proper button.
• Insert batteries properly.
3
3
3
3
Power has turned off
and the power indicator
is blinking red.
• The set’s internal temperature has
risen and the protection circuit has
been activated.
• The core wires of the speaker cables
are touching each other or the AVR-
1707’s rear panel, activating the
protection circuit.
• AVR-1707 is malfunctioning.
• Put the AVR-1707 in a well-ventilated
place.
• Turn off the power, then wait for the
set to fully cool off before turning the
power back on.
• Check the connections of all the
speaker cables.
• Turn off the power and contact a
DENON customer service center.
8
8
8
8
No test tones are
produced.
• Surround mode is set to a mode
other than STANDARD (Dolby/DTS
Surround).
• Set
to
STANDARD
(Dolby/DTS
Surround).
No sound is produced
from surround speakers.
• Surround mode is set to “STEREO”.
• Set to a mode other than “STEREO”.
Sound is only produced
from the center speaker.
• You are playing a monaural source
(TV, AM radio broadcast, etc.) in the
STANDARD (Dolby/DTS Surround)
mode.
• When playing monaural sources,
select a surround mode other than
STANDARD (Dolby/DTS Surround)
mode.
29
“DOLBY DIGITAL” is not
displayed.
• DVD player’s digital audio output
setting is not proper.
• Check the DVD player’s audio output
setting.
For details, see the DVD player’s
operating instructions.
32
“CHECK ANTENNA” is
displayed in the XM
mode.
• AVR-1707’s XM connectors and the
XM Passport System is not properly
connected.
• Check that the connection are
correct.
55
No sound is produced
from subwoofer.
• Subwoofer’s power is not on.
• Subwoofer’s initial setting is set to
“NO”.
• Subwoofer’s output is not connected.
• The subwoofer’s channel volume
level is set to “OFF”.
• Turn on the power.
• Set the setting to “YES”.
• Connect properly.
• Turn the subwoofer’s channel volume
level up.
45, 46
8
30
32
“NO SIGNAL” is
displayed in the XM
mode.
• The signal cannot be received.
• Reposition your XM Passport System.