Denon AVR 2807 Owners Manual - English - Page 73

Troubleshooting Troubleshooting Symptom Cause Measures No test tones are • Surround mode is set to a mode • Set to Dolby/DTS Surround. produced. other than Dolby/DTS Surround. If a problem should arise, first check the following. 1. Are the connections correct? 2. Have you operated the receiver according to the Operating Instructions? No sound is produced • Surround mode is set to • Set to a mode other than from surround "STEREO". "STEREO". speakers. 3. Are the speakers and other components operating properly? If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase. This unit does not operate properly when • Batteries dead. • Replace with new batteries. • Remote control unit too far from • Move closer. this unit. • Obstacle between this unit and • Remove obstacle. remote control unit is remote control unit. Symptom Cause Measures Page used. • Different button is being pressed. • Press the proper button. • < and > ends of batteries inserted • Insert batteries properly. Display not lit and • Power supply cord not plugged in • Check the insertion of the power 22 sound not produced securely. supply cord plug. when POWER switch set to on. in reverse. • AVR-2807's HDMI output • Check the HDMI connection. terminals and monitor's input terminals are not properly Display lit but sound not produced. • Speaker cables not securely • Connect securely. 7 connected. • FUNCTION knob position is not • Switch to the proper position. 23 appropriate. • Volume control set to minimum. • Turn volume up to suitable level. 23 • MUTING is on. • Switch off MUTING. 24 • No digital signal is being input. • Properly select a digital signal 47 input source. Nothing is displayed on monitor. • AVR-2807's video output terminals and monitor's input terminals are not properly connected. • Monitor's input setting is wrong. • The PURE DIRECT mode is set. • Player connected with component • Check that the connections are correct. • Set the monitor's input selector to the terminals to which video signals are connected. • Set a surround mode other than the PURE DIRECT mode. • Down-conversion is not possible 8, 13 ~ 22 - 25 - An image is not projected with an HDMI connection. connected. • No HDMI signal is being input. • Properly select HDMI signal input source. • The connected monitor equipment • The AVR-2807 will not output or other equipments do not video signal unless the other support HDCP. equipment supports HDCP. • The output format of the • Check whether the output format connected player (HDMI FORMAT) of the connected player (HDMI does not match the supported FORMAT) matches the supported input format of connected monitor input format of connected monitor equipments. equipments. The HDMI audio is not output. • The AVR-2807 does not play HDMI • Set the HDMI audio playback audio signals. setting at the "HDMI In Assign" settings to "AMP". • The HDMI audio signals are not • Set the HDMI audio playback output from the connected setting at the "HDMI In Assign" monitor device. settings to "TV". terminal, TV connected with video terminal (yellow) or S-Video terminal. for progressive video signals. Make the interlace settings on the player. • The set's internal temperature has • Put the AVR-2807 in a well- risen and the protection circuit has ventilated place. been activated. • Turn off the power, then wait for No DTS sound is produced. • DVD player's audio output setting • Make the DVD player's default - is not set to bit stream. settings. • DVD player is not DTS-compatible. • Use a DTS-compatible player. - • AVR-2807's input setting is set to • Set to "AUTO" or "DTS". 23 analog • Copying between a source such as • Copying is not possible. - Copying from DVD to VCR is not possible. DVD and a VCR is not usually possible, as DVDs are often encoded with copy-protection signals that prevent VCR recording. • Subwoofer's power is not on. • Turn on the power. - • Subwoofer's initial setting is set to • Set the setting to "YES". 57 the set to fully cool off before Power has turned off turning the power back on. and the power • The core wires of the speaker • Check the connections of all the indicator is blinking red. cables are touching each other or speaker cables. the AVR-2807's rear panel, activating the protection circuit. • AVR-2807 is malfunctioning. • Turn off the power and contact a DENON customer service center. Sound is only produced from the center speaker. • You are playing a monaural source (TV, AM radio broadcast, etc.) in the DOLBY/DTS SURROUND mode. • When playing monaural sources, select a surround mode other than DOLBY/DTS SURROUND mode. No sound is produced from subwoofer. "NO". • Subwoofer's connected. output is not • Connect properly. 7, 22 "DOLBY DIGITAL" is not displayed. • DVD player's digital audio output • Check the DVD player's audio setting is not proper. output setting. For details, see the DVD player's • The subwoofer's channel volume • Turn the subwoofer's channel 34 operating instructions. level is set to "OFF". volume level up. "CHECK ANTENNA" is • AVR-2807's XM connectors and • Check that the connection are displayed in the XM the XM Connect-and-Play antenna correct. mode. 69 is not properly connected. Page - - 3 3 3 - 3 19 49, 50 19 19 49 49 7 7 7 7 32, 33 - 20