Denon AVR1910 Owners Manual - English - Page 65

GAudioH Symptom No sound is produced from center speaker. No sound is produced from surround speakers. No sound is produced from surround back speaker. No sound is produced from subwoofer. DTS sound is not output. HDMI audio signals are not output from speakers. No sound is output from the monitor connected with HDMI connections. Cause Countermeasure • You are playing a monaural source • The mode is set to something (TV, etc.) in the "STANDARD" other than "STANDARD" (Dolby/ (Dolby/DTS Surround) mode. DTS Surround). • The surround mode is set to • Set to a surround playback "STEREO", "DIRECT" or "PURE mode. DIRECT". • The surround back speaker's • Check the setting and change it power amplifier is assigned to a as necessary. different channel. • "S.Back" setting is set to • Set to something other than "None". "None". • The "Parameter" - "Surround • Please set "Parameter" - Parameter" - "SB CH Out" "Surround Parameter" - "SB settings are "OFF". CH Out" to settings other than "OFF". • Surround mode not set to a mode • Select a surround playback for 6.1- or 7.1-channel playback. mode. • Subwoofer's power not turned • Turn on the subwoofer's power. on. • The "Subwoofer" setting at • Set to "Yes". "Speaker Config." is set to "No". • The subwoofer is not properly • Check the connections. connected. • The subwoofer's volume is • Adjust the subwoofer's volume turned off. to an appropriate level. • Blu-ray Disc player / DVD player's • Set the Blu-ray Disc player / DVD audio output setting is not set to player. For details, refer to the bitstream. Blu-ray Disc player / DVD player's operating instructions. • Blu-ray Disc player / DVD player is • Use a DTS-compatible player. not compatible with DTS sound playback. • The AVR-1910's "Decode Mode" • Set to the "Auto" or "DTS" setting is set to "PCM". mode. • The "Manual Setup" - "HDMI • Set to "AMP". Setup" - "HDMI Audio Out" setting is set to "TV". • The "Manual Setup" - "HDMI • Set to "TV". Setup" - "HDMI Audio Out" setting is set to "AMP". Page 42 42, 43 25 26 45 42 - 25 11 50 - - 35 28 28 ENGLISH Symptom Dolby TrueHD, DTS-HD, Dolby Digital Plus audio is not output. Cause Countermeasure • HDMI is not connected. • Connect the HDMI. • Blu-ray Disc player's audio output • Set the Blu-ray Disc player. For setting is not set to bitstream. details, refer to the Blu-ray Disc player's operating instructions. • Blu-ray Disc player is not • Use a DTS-compatible player. compatible with DTS sound playback. Page 13 - - GVideoH Symptom No picture appears. Picture cannot be recorded. DVDs cannot be copied on a DVR. The menu screen and status indicators are not displayed. Cause Countermeasure • The connections between the • Check the connections. AVR-1910 and monitor are faulty. • The monitor's input setting is • Set properly. wrong. • PURE DIRECT mode is set. • Cancel the PURE DIRECT mode. • The player is connected using • High definition (1080i/720p) and the component input connectors, progressive (480p/576p) video the monitor is connected signals are not down-converted. using the video (yellow) output Set the player to interlace connectors. (480i/576i) signals. • Input source does not match • The video conversion function recorder's video connection does not work for the REC connector (video). OUT connectors. Match the input source and recorder connections. • This is not a malfunction. Most - movie software includes copy prevention signals and cannot be copied. • When viewing HDMI or component video signals via the AVR-1910, the on-screen display appears when the MENU button on the main unit or the MENU button on the main remote control unit. • "OFF" is displayed for the • Set "Manual Setup" - "Option status. Setup" - "On-Screen Display" - "Text" to "ON". • The main volume display is • Set "Manual Setup" - "Option "OFF". Setup" - "On-Screen Display" - "Master Volume" to "Top" or • The display during tuner operation "Bottom". is "OFF". • Set when "Manual Setup" - "On-Screen Display" - "Tuner • The display during iPod operation Information" is not "OFF". is "OFF". • Set when "Manual Setup" - "On-Screen Display" - " iPod Information" is not "OFF". Page 13 ~ 16 - 44 - 15 - 9 30 30 31 31 62 Getting Started Connections Settings Playback Multi-Zone Remote Control Information Troubleshooting Specifications