EMC AX100SC Release Notes
EMC AX100SC - Insignia CLARiiON Hard Drive Array Manual
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- EMC AX100SC | Release Notes - Page 1
EMC® CLARiiON® AX100SC, AX100SCi, AX100, and AX100i Integrated Management Software version 02.17.100.5.014. This document Problems 8 Š Known Problems and Limitations 11 Š Technical Notes 16 Š Documentation 19 Š Software Media, Organization, and Files 21 Š Installation 22 Š Troubleshooting - EMC AX100SC | Release Notes - Page 2
Product Description Product Description The AX100SC, AX100SCi, AX100, and AX100i Integrated Management Software consists of the storage-system and server software below. Storage-System Software Component FLARE™ Operating Environment, which includes - Shared storage control - Navisphere® Express - - EMC AX100SC | Release Notes - Page 3
(disk modules 0 and 2). These disk modules store mirrored copies of the software for the AX100SC and AX100SCi storage processor (SP). AX100 and AX100i storage systems ship with a complete copy of FLARE OE software installed on the first four disk modules (disk modules 0 through 3). Disk modules - EMC AX100SC | Release Notes - Page 4
that were allocated when you prepared the snapshot. Each AX100SC, AX100SCi, AX100, and AX100i storage system ships from the factory with snapshot management software installed. Navisphere Storage System Initialization Utility The EMC Navisphere Storage System Initialization Utility runs on your - EMC AX100SC | Release Notes - Page 5
Naming Service (iSNS) support for the AX100i and AX100SCi storage systems. iSCSI initiators can locate targets in several ways, each requiring varying degrees of configuration. the iSNS server to identify potential registered targets. EMC AX100-Series Integrated Management Software Release Notes 5 - EMC AX100SC | Release Notes - Page 6
Software components. FLARE Requirements Storage-System Type AX100SC or AX100SCi AX100 or AX100i Minimum Hardware Requirements • 1 SP • 1 power supply • 1 non-volatile cache card for write caching • 2 SPs • 2 power supplies • 1 uninterruptible power supply (UPS) for write caching Supported - EMC AX100SC | Release Notes - Page 7
listing of the currently supported versions of these operating systems, refer to Supported Configurations in the Technical descriptions section of the AX100 support website. The Storage release notes on the AX100 support website. EMC AX100-Series Integrated Management Software Release Notes 7 - EMC AX100SC | Release Notes - Page 8
Volume is not a multiple of 64 Kbits (122570). AX100SC, AX100SCi. Cache card status is displayed as faulted instead of charging (122888). AX100SC, AX100SCi, AX100, AX100i. Software update fails (125585, 125586). AX100SC, AX100SCi, AX100, AX100i. Microsoft iSCSI HCT compliance is not met (126595 - EMC AX100SC | Release Notes - Page 9
. (121841, 121739) AX100SC, AX100SCi, AX100, AX100i. SP reboots unexpectedly (0x00800007) during software upgrade. (120991) Detail Fixed in Release: 02.17.xxx.5.006 Solution: Corrected cache buffering code. Fixed in Release: 02.17.xxx.5.006 Solution: Added code to handle case of cache card that is - EMC AX100SC | Release Notes - Page 10
Problems Problem AX100SC, AX100SCi, AX100, AX100i. One or more virtual disks and RAID Groups disappear after an SP reboots. (119661, 119105, 117351, 117665, 118887, 121446) AX100SC, AX100SCi, AX100 spare and return an error if it is. 10 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 11
be seen except under the most stressful QA test environments. Hardware Problems Description AX100 and AX100i - If disk module 3 is not a component of AX100 hardware troubleshooting trees for the SP Boot/ Fault light on the AX100 support website. EMC AX100-Series Integrated Management Software - EMC AX100SC | Release Notes - Page 12
your management station configured to receive global broadcasts, type set allow non local broadcasts = value_from_step_3 Frequency Every Time Prevention/Resolution Run the utility from a server that has only one active network card. 12 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 13
five minutes for the write cache to become available after upgrading your software, at which time the warning message should disappear. Frequency Every Time Prevention/Resolution Upgrade your Internet Explorer browser software to a version higher than 5.5. EMC AX100-Series Integrated Management - EMC AX100SC | Release Notes - Page 14
Infrequent Prevention/Resolution Wait one minute and try to create the snapshot again. Admsnap Problems Problem Description Admsnap - Linux Admsnap on a Red Hat Linux system cannot access more and link them to the sd devices. 14 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 15
. Snapshot Configuration Limitations Snapshots Per Storage System Per Source Virtual Disk Maximum Number 4 1 PowerPath Limitations Any PowerPath limitations are described in the PowerPath release notes on the AX100 support website. EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 16
AX100SC, AX100SCi, AX100, and AX100i Notes SP Startup For a dual-SP storage system (AX100 or AX100i), EMC recommends that you reboot an SP to change the IP address for each SP, the username, and the password. Event Log Entries Appear Out of Order FLARE OE software may not always enter items into - EMC AX100SC | Release Notes - Page 17
your EMC customer service representative. Software Image Disk Module Replacement The FLARE software image is stored on disk modules 0 and 2 for the AX100SC and AX100SCi and disk modules 0, 1, 2 and 3 for the AX100 and AX100i. Disk modules 0 and 2 mirror the software for the AX100SC and AX100SCi SP - EMC AX100SC | Release Notes - Page 18
Linux Server Notes Admsnap Admsnap does not support Linux 2.2 kernels. Snapshot Management The reboot of the Linux server may be slow if deactivated snapshots exist. Activating the snapshots allows the reboot to complete normally. 18 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 19
, they are superceded by those on the AX100 support website. The troubleshooting trees on the AX100 support website are updated frequently. Documentation Updates This section contains updates to AX100-Series documentation. Update to AX100-Series Documentation CD (P/N 053-001-240 A01) If you - EMC AX100SC | Release Notes - Page 20
be configured in a manner that supports digests, for example, a corrected version of the Microsoft Initiator or the QLogic iSCSI HBA. Update to PowerPath Release Notes Š All AX100-Series installation, planning, and troubleshooting documents and software are located on the AX100 support website - EMC AX100SC | Release Notes - Page 21
Media, Organization, and Files The following table lists the software and documentation media for this product release. Part Number 053-001-273 053-001-245 118032215 053-001-340 053-001-241 053-001-240 CD-ROM AX-Series Server Support CD EMC PowerPath Version 4.3 for Linux CD (Fibre Channel only - EMC AX100SC | Release Notes - Page 22
AX100 support website or the EMC AX100-Series Documentation CD (P/N 053-001-240) Installation instructions for your configuration type in the Install section of the AX100 support website or the EMC AX100-Series Documentation CD (P/N 053-001-240) 22 EMC AX100-Series Integrated Management Software - EMC AX100SC | Release Notes - Page 23
the installation guide for your configuration. To Support CD in the server's drive. 4. From the CD-ROM directory, navigate to the windows > AX100_storage_system_initialization folder. 5. Select the Install_Navisphere_Initialization_Wizard.exe file. EMC AX100-Series Integrated Management Software - EMC AX100SC | Release Notes - Page 24
The Navisphere Initialization Utility Setup.exe file and all supporting files are unpacked to the specified folder. 8. Click below. The response file will store the setup configuration so that you can install the Initialization Utility on EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 25
a Response File 1. Log in to the Windows server as Administrator or someone who has administrative privileges. 2. Run regedit and navigate to the following Initialization Utility EMC AX100-Series Integrated Management Software Release Notes 25 - EMC AX100SC | Release Notes - Page 26
Installation registry key: HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft > Windows > CurrentVersion > Uninstall > {8210BD3A-00C2-11D4-9A6C0060B0FB53A4} > UninstallString Specifies the full pathname and filename of the response file. 26 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 27
performed, in this case a removal, using the response file recorded in E:\aSafeDir\inittoolUninst.iss. It will then log the result in -f2C:\aLocalSafeDir\inittoolUninst.log. EMC AX100-Series Integrated Management Software Release Notes 27 - EMC AX100SC | Release Notes - Page 28
we recommend that you install the utility as described in installation guide for your configuration. To perform a silent installation for the Server Utility follow file and all supporting files are unpacked to the specified folder. 28 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 29
Utility files (the Server Utility Setup.exe file and all supporting files). You will run the Setup.exe file in the command below. The response file will store the setup configuration so that you can install the Server Utility on EMC AX100-Series Integrated Management Software Release Notes 29 - EMC AX100SC | Release Notes - Page 30
in to the Windows server as Administrator or someone who has administrative privileges. 2. Run regedit and navigate to the following Server Utility registry key: 30 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 31
Installation HKEY_LOCAL_MACHINE > SOFTWARE> Microsoft > Windows > CurrentVersion > Uninstall > { 9521BD3A-00C2-11D4-9A6C0060B0FB53A4} > UninstallString \responsefilename Specifies the full pathname and filename of the response file. EMC AX100-Series Integrated Management Software Release Notes 31 - EMC AX100SC | Release Notes - Page 32
, in this case a removal, using the response file recorded in E:\aSafeDir\serverutilaxUninst.iss. It will then log the result in -f2C:\aLocalSafeDir\serverutilUninst.log. 32 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 33
problems with your AX100SC, AX100SCi, AX100, and AX100i storage system, use the Troubleshooting Tree in the Troubleshoot section on the AX100 support website or the AX100-Series Documentation CD. You must use the Troubleshooting Tree before your service provider will send you a replacement part - EMC AX100SC | Release Notes - Page 34
EMC software described in this publication requires an applicable software license. EMC2, EMC, CLARiiON, Navisphere, and PowerPath are registered trademarks and Access Logix, FLARE in documentation and/ UnZipSFX binary as part of a self- EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 35
software and associated documentation files (the "Software"), to deal in the Software SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. EMC is using a modified version of the above software in CX -Series FLARE TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS - EMC AX100SC | Release Notes - Page 36
the following disclaimer in the documentation and/or other materials provided with the distribution. THIS SOFTWARE IS PROVIDED BY THE CRYPTIX FOUNDATION TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; 36 EMC AX100-Series Integrated Management Software Release Notes - EMC AX100SC | Release Notes - Page 37
of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS EMC AX100-Series Integrated Management Software Release Notes 37
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1
EMC AX100-Series
Integrated Management Software
Version 02.17.100.5.014
Release Notes
P/N 300-002-422
REV A0
3
July 15, 2005
These release notes contain supplemental
information about EMC
®
CLARiiON
®
AX100SC, AX100SCi, AX100, and AX100i Integrated
Management Software version 02.17.100.5.014.
This document uses the following terms:
- Server
to refer to a server or host that sends data to or receives data from the
storage system.
- Management station
to refer to a server or host on the same LAN as the
storage system.
You will start Navisphere
®
Express in a browser running on a management
station. A management station can also be a server.
Topics include
Product Description
...................................................................................
2
New Features and Changes
......................................................................
5
Environment and System Requirements
................................................
6
Fixed Problems
...........................................................................................
8
Known Problems and Limitations
.........................................................
11
Technical Notes
........................................................................................
16
Documentation
.........................................................................................
19
Software Media, Organization, and Files
.............................................
21
Installation
................................................................................................
22
Troubleshooting and Getting Help
........................................................
33