Epson 1640SU Product Support Bulletin(s)
Epson 1640SU - Perfection Photo Scanner Manual
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Epson 1640SU manual content summary:
- Epson 1640SU | Product Support Bulletin(s) - Page 1
running OS 10.4. Description of Problem: When launching a Twain-compliant scanning application after deleting your Epson Scan driver with an Epson Scan uninstaller not compatible with your scanner model, the application will force quit during start-up. For example, using a Perfection 4490 driver - Epson 1640SU | Product Support Bulletin(s) - Page 2
a Power PC-based Epson Scan driver to a Universal Binary driver, first delete the Power PC driver using only the Power PC driver for your scanner model. Then install the Universal Binary driver. If the above procedure does not resolve the problem, then manually verify that the Epson Scan files and - Epson 1640SU | Product Support Bulletin(s) - Page 3
/1660/1670/2400/2450/3170/3200 Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3 This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the following models: Perfection 610/640/1200/1240/1250/1260 - Epson 1640SU | Product Support Bulletin(s) - Page 4
Epson web site. Go to www.epson.com and click on Drivers & Downloads. Select your scanner model. On the Downloads page look for TWAIN Driver and Epson Scan Utility v.1.28A in the Macintosh section. To Install Epson Scan 1.28A: 1. Launch the EPSON Scan Installer and follow the on screen instructions - Epson 1640SU | Product Support Bulletin(s) - Page 5
EPSON Product Support Bulletin Date: 04/30/2003 Originator: VS PSB #: PSB.2003.05.008 Authorization: Reference: N/A Total Pages: 3 Product(s): Perfection 1240/1250/1640/1650/1260/1660/2400/2450 Subject: Installing Smart Panel on a drive other than "C:" This bulletin was created to inform - Epson 1640SU | Product Support Bulletin(s) - Page 6
Page 2 of 3 - Epson 1640SU | Product Support Bulletin(s) - Page 7
with "installation" 11) Follow steps 5 through 9 for "Copy Utility" installation 12) Follow steps 5 through 9 for any other Smart Panel applet to be installed 13) If Epson Twain has not been installed, go to "Twain 5.x" and run disk 1 14) Restart system and test the software with the scanner Page - Epson 1640SU | Product Support Bulletin(s) - Page 8
or auto mode the scanned image is not correctly detected. 02) The scanned TPU image has a color cast to it. Solution: 01) If Epson twain is in full auto mode: a) Click "Cancel" and then "Manual" to get into manual mode. b) Click on the "Configuration tab" c) Remove the check mark or dot from "Auto - Epson 1640SU | Product Support Bulletin(s) - Page 9
, Under "Scanner Preferences" check the box for "Use TWAIN software whenever possible". 2. Quit Image Capture to save the setting. 3. Re-launch Image Capture. 4. Click Scan. 5. Click Cancel in the Epson TWAIN Full-Auto mode window. 6. Click "Manual Mode" to change to the Epson TWAIN Manual mode user - Epson 1640SU | Product Support Bulletin(s) - Page 10
-in USB 2.0 and IEEE-1394 connection host adapter products on the market that include drivers for Windows and Macintosh OS that did not originally support specific interfaces. Epson has released several scanner products with built-in USB 2.0 and/or IEEE-1394 (FireWire) ports. This document provides - Epson 1640SU | Product Support Bulletin(s) - Page 11
Bus 2.0 Support in Windows 2000 for more information. Important Notes: 1.) Operating system must not be an upgrade from Windows 95. 2.) For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software. 3.) USB - Epson 1640SU | Product Support Bulletin(s) - Page 12
EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 04/1/2003 Originator: TC PSB.2003.04.001 Authorization: N/A Total Pages: 2 Perfection 640U/1240U/1250/1640SU/1650/2450/1260/1660/2400/3200 Series Scanners and the Stylus CX 3200/5200 all-in-one series Smart Panel - Epson 1640SU | Product Support Bulletin(s) - Page 13
copy of your document should look very close to the original with no background colors added. Note: The Copy utility was designed to scan and print a copy is not a full letter-size piece of paper, then the portion of the scanner's document mat that is showing will be included as part of your copy. - Epson 1640SU | Product Support Bulletin(s) - Page 14
xA (1.01, 1.02, 1.03), bundled with the Perfection 640U/1240U/1640SU series and version 2.0A, which is included with the Perfection 1250/1650/2450 series. Description of the Issue: When running Windows 2000, if Epson Smart Panel is installed from the scanner software CD, and is used by members of - Epson 1640SU | Product Support Bulletin(s) - Page 15
Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650, 2450, 1260, 1660, 2400 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on using Smart Panel's Copy Utility with non-Epson printers in Windows. The following sections describe - Epson 1640SU | Product Support Bulletin(s) - Page 16
4. For Windows 2000 and XP, the Stylus Photo 750 ESC/P2 works fine. For Windows 95, you'll need to use an older model such as the HP LaserJet 3 series. Keep in mind that other models can be used. If one model doesn't work then use another one. 4) Follow the on-screen instructions to install the - Epson 1640SU | Product Support Bulletin(s) - Page 17
interface. In the Output Device field (the default printer will be listed here), click on the arrow. This will bring up the Output Device Chooser window. The screen should look like this. 7) Change the printer name to the one you want to use and then click OK. Click on the Green - Epson 1640SU | Product Support Bulletin(s) - Page 18
PRODUCT SUPPORT BULLETIN Date: 9/25/01 PSB No.: PSB.2001.09.006R3 Reference: N/A Originator: TC Authorization: Affected Product(s): EPSON Perfection 640U/1240U/1640SU & 1250/1650/2450 Series Scanners Subject: Updated Photo Print Utility Version 1.31A for EPSON Smart Panel v.1.0xA & 2.0A for Windows - Epson 1640SU | Product Support Bulletin(s) - Page 19
program using the default location you will need to install the Update files to the directory in which you installed EPSON Smart Panel's Photo Print Utility. 7. Browse to the following location: "C:\program files\epson\epson smart panel for scanners\photo print utility" and click OK 8. If you are - Epson 1640SU | Product Support Bulletin(s) - Page 20
Finish to complete the install. 10. To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button. You will see a progress window that says "Setting up printer." Before you print, have your media type, print size, and Printer Driver set to the correct - Epson 1640SU | Product Support Bulletin(s) - Page 21
07.001 Authorization: N/A Total Pages: 1 Perfection 640U, 1240, 1640, 1250, 1650, 2450 series scanners Copy Utility Workaround for Non-Epson Printers on Macintosh Systems This bulletin was created to provide information on using Smart Panel's Copy Utility with non-Epson printers on a Macintosh - Epson 1640SU | Product Support Bulletin(s) - Page 22
will occur if you have one of the following products: the Epson Perfection 640U/1240U/1640SU series scanner, and are using Windows 2000. When running Windows 2000, if Epson Smart Panel version 1.0.xA is installed from the scanner software CD, and is used by members of the Administrator or Power - Epson 1640SU | Product Support Bulletin(s) - Page 23
9.2.1. From the Software CD open the Smart Panel folder. Click on the Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site. Important Note: MAC OS X Classic supports USB-native and - Epson 1640SU | Product Support Bulletin(s) - Page 24
Twain Driver Installation: 1. Start your computer in 9.2.1. 2. Install the Twain driver. 3. Connect and power on the scanner. 4. Restart your computer in OS 10.1 5. Start Classic 6. Launch your scanning application Page 2 of 2 - Epson 1640SU | Product Support Bulletin(s) - Page 25
02.003 Authorization: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650 & 2450 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on using Smart Panel's Copy Utility with non-Epson printers in Windows. The following sections - Epson 1640SU | Product Support Bulletin(s) - Page 26
4. For Windows 2000 and XP, the Stylus Photo 750 ESC/P2 works fine. For Windows 95, you'll need to use an older model such as the HP LaserJet 3 series. Keep in mind that other models can be used. If one model doesn't work then use another one. 4) Follow the on-screen instructions to install the - Epson 1640SU | Product Support Bulletin(s) - Page 27
7) Change the printer name to the one you want to use and then click OK. Click on the Green button to start scanning. 3 - Epson 1640SU | Product Support Bulletin(s) - Page 28
PRODUCT SUPPORT BULLETIN Date: 10/15/01 PSB No.: PSB.2001.09.006A Reference: N/A Originator: TC Authorization: Affected Product(s): EPSON Perfection 640U/1240U/1640SU & 1250/1650/2450 Series Scanners Subject: Updated Photo Print Utility Version 1.31E for EPSON Smart Panel v.1.0xA & 2.00A for Windows - Epson 1640SU | Product Support Bulletin(s) - Page 29
Finish to complete the install. 10. To verify you have properly installed the update open Epson Smart Panel and click on the Photo Print Button. You will see a progress window that says "Setting up printer." Before you print, have your media type, print size, and Printer Driver set to the correct - Epson 1640SU | Product Support Bulletin(s) - Page 30
bulletin provides information and links to patch updates for Epson Smart Panel software that is packaged with several of Epson scanner and all-in-one products. The links provide instant access to the patch files for easy download and installation. You can also access the patches by visiting NewSoft - Epson 1640SU | Product Support Bulletin(s) - Page 31
.com/patch/download/english/esp patch-faxStf60.sit 4. For problems running the Auto-Installer from the product's Printing and Scanning Software Installation CD in OS 9.1, please use this link to update the Epson Smart Panel preferences file. Special note: To avoid the "In current MAC OS there are - Epson 1640SU | Product Support Bulletin(s) - Page 32
1240U Perfection 1640SU Perfection 1640SU Office Perfection 1250 Photo Perfection 1650 Photo This updated utility also features a new user interface and a Device Settings menu for manually selecting TWAIN and printer drivers. The Copy Utility program can be installed on Windows 95, 98, NT4 (Service - Epson 1640SU | Product Support Bulletin(s) - Page 33
Installation Instructions: Use these steps to install Copy Utility. 1. Close Smart Panel if it is running. 2. From the Start button click Run and then Browse. 3. Search for the folder that contains the downloaded Copy Utility file (By default this folder is called EPSON, unless you have manually - Epson 1640SU | Product Support Bulletin(s) - Page 34
Finish. 13. Launch Smart Panel and open Copy Utility. If you see the following Startup screen, then you have successfully installed the update. 14. click on the Copy applet to open the Copy Utility. Select Epson TWAIN 5 at the following window and click "OK". Click on the "Image Adjust" button - - Epson 1640SU | Product Support Bulletin(s) - Page 35
copy of your document should look very close to the original with no background colors added. Note: The Copy Utility was designed to scan and print a copy is not a full Letter size piece of paper, then the portion of the scanner's document mat that is showing will be included as part of your copy. - Epson 1640SU | Product Support Bulletin(s) - Page 36
1640SU/PHOTO/OFFICE Subject: Updated EPSON TWAIN Driver Version 5.02A for Windows - Scanning Multiple Pages in Adobe Acrobat This bulletin provides information on a problem concerning multiple-page scanning in Adobe Acrobat 4.0x and 5.0 when using the Perfection 1240 or 1640 series scanners - Epson 1640SU | Product Support Bulletin(s) - Page 37
need to recalibrate your screen at a later time, see your Scanner User's Guide for instructions). Installation Instructions for Windows 95/NT 4.0 (SP4) - SCSI These instructions are for updating the current TWAIN driver for the Perfection 1640SU connected to the SCSI port only. They are the same for - Epson 1640SU | Product Support Bulletin(s) - Page 38
installation. 7. After the scanner software installation is complete, the Screen Calibration utility automatically starts. Calibrate your screen as described in the previous sections. Click OK to exit the TWAIN 5 Installer. 8. Restart your computer. Notes: 1. 2. Windows Me users only: WIA driver - Epson 1640SU | Product Support Bulletin(s) - Page 39
USB EPSON Photo!3 (v.1.40E) *** USB USB Storage Device **** USB Note: MAC OS X Classic mode supports USB-native and network-capable devices. Classic mode does not support MAC Serial, SCSI or FireWire connected devices. * Expression Series Scanner Notes: 1. When installing the TWAIN driver and - Epson 1640SU | Product Support Bulletin(s) - Page 40
Epson Smart Panel Installer icon to install. Before you can launch Smart Panel you must install the Stylus Scan Updater. The file can be downloaded from the Epson web site. *** Digital Camera Notes: 1. EPSON Photo! 3 must be installed in a true Mac OS 9.1 environment. It cannot be installed in Mac
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PSB.2007.04.001
EPSON
Product Support Bulletin
Date:
April 2, 2007
Originator:
VS
PSB #:
PSB.2007.04.001
Authorization:
Reference:
TI 06-0491 Rev.B
Total Pages:
2
Product(s):
Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject:
Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite
When pressing the Scan button, the Scan
Assistant force quits
Copy Utility
Force quits during start-up
Photo Impression
Force quits during start-up
Photoshop Elements
Force quits during start-up
Photoshop
Force quits during start-up
Photoshop CS2
Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later