Epson 4000 Printer Guide

Epson 4000 - Stylus Pro Color Inkjet Printer Manual

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  • Epson 4000 | Printer Guide - Page 1
    EPSON Stylus® Pro 4000 PRINTER GUIDE 
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    as applied to other printers. Trademarks EPSON, EPSON Stylus, EPSON ESC/P, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION. Photo Enhance and EPSON UltraChrome are trademarks, and EPSON Preferred and EPSON Store are service marks, of Epson America, Inc. General Notice
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    installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular
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    4
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    13 Ink Cartridge Safety Instructions 15 1 Handling Paper and Other Media 17 Selecting Media for Your Printer 17 Guidelines for Using EPSON Media 18 Using Cut Sheet Paper 18 Cut Sheet Paper Paths 20 Loading Paper in the Paper Tray 21 Using the Front Manual Feed Slot 27 Using the Top Manual
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    Custom Preset and Printing 53 Monitoring Print Jobs 54 Checking Ink Levels 55 Sharing Your Printer on a Network 57 Printing in Macintosh OS 9.x 58 69 Checking Printer Status 70 Selecting Configuration Options 71 Sharing Your Printer on a Network 73 3 Printing with EPSON Drivers for Windows
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    111 Transporting or Storing the Printer 111 Preparing the Printer for Shipment 112 Setting Up the Printer After Transportation 113 Uninstalling and Reinstalling the Printer Driver 113 Macintosh 113 Windows 114 5 Solving Problems 115 Diagnosing Problems 115 Checking Error Messages and
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    the Print Server Card 134 B Specifications 135 Printing 135 Environmental 136 Electrical 136 Dimensions 136 Operating Depth 137 Weight 137 Packing Dimensions and Weight 137 Printer Interfaces 137 Safety Approvals 138 Media 138 Roll Paper 138 Cut Sheets 138 Printable Area 139
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    9 Introduction This Printer Guide provides important information on using your printer, selecting paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional
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    and options that may become available. Options and Accessories Your EPSON Stylus® Pro 4000 offers these optional upgrades and accessories: Optional equipment and software Option Part number EPSON Stylus Pro 4000 Printer Cabinet Stand C4000STAND Internal 10/100 BaseTX (Ethernet™) Type-B Print
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    your printer serial number and proof of purchase. EPSON also provides technical assistance 24 hours a day through the World Wide Web. You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting
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    feet long For network connection: the optional Ethernet card (described on page 10) and a compatible cable Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below: • IBM®-compatible PC with
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    STAR Partner, EPSON has determined Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The printer weighs about 85 lb (without ink vibrations. • Do not place the printer near a window or in direct sunlight. Bright
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    a stand, make sure it can support at least 110.3 lb (50 kg) • Do not block or cover the openings in the printer case or insert objects through the spill liquid on the printer. • Except as specifically explained in the documentation, do not attempt to service the printer yourself. Opening or removing
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    change in performance. Adjust only those controls that are covered by the operating instructions. Ink Cartridge Safety Instructions • Do not put your hand inside the printer or touch the cartridges during printing. • To avoid damaging the printer, do not move the print head by hand. • Under normal
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    16 | Introduction 16
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    17 Chapter 1: Handling Paper and Other Media The EPSON Stylus Pro 4000 prints on a variety of media, including roll paper information: • Selecting media for your printer • Printing on EPSON media • Using cut sheet paper • Using roll paper • Loading paper manually • Optimizing the settings for your
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    (Windows) for instructions. • Always select the correct paper source (roll or sheet) in both the printer driver software and on the printer's control panel. of cut sheet paper and other media. The EPSON Stylus Pro 4000 accepts sheets ranging from 8 × 10 inches manually, as described on page 27. 1-18
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    your printer. EPSON cut sheet media Paper type Weight Thickness Size Code Photo Quality Ink Jet Paper 28 lb 4.9 mil 8.5" × 11" S041062 8.3" × 11.7" S041061 11" × 17" S041070 13" × 19" S041069 16.5" × 23.4" S041079 17" × 22" S041171 Premium Glossy Photo Paper (Load in top manual slot
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    two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for EPSON media, as listed below: Paper tray • Premium Semigloss Photo Paper • Premium Luster Photo Paper • Photo Quality Ink Jet Paper
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    paper in the tray. The following table lists the paper tray capacity for various types and sizes of EPSON paper: EPSON cut sheet paper capacity Paper type Photo Quality Ink Jet Paper Premium Semigloss Photo Paper Premium Luster Photo Paper Enhanced Matte Paper Proofing Paper Commercial Semimatte
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    22 | Handling Paper and Other Media Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the paper tray and paper tray cover. 3. Lift up the paper tray cover. 1-22
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    Handling Paper and Other Media | 23 4. Flip up the paper guide roller and slide the edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6. Thumb through a stack
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    back in the paper tray and next to the right edge. Make sure the stack of paper fits under the arrow on the left edge guide. 8. Adjust the edge guide and length of the paper tray. 1-24
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    Handling Paper and Other Media | 25 If you're printing on letter size paper, raise the paper guide and push it against the end of the paper stack. 9. Flip the paper guide roller down onto the stack of paper. 1-25
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    26 | Handling Paper and Other Media Note: Make sure the roll paper support on the paper tray cover is not raised. 10. Replace the paper tray cover and adjust its length. 11. Extend the paper tray cover if necessary to support your printouts. 1-26
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    fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into printing position. 1. Make sure the
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    28 | Handling Paper and Other Media 4. Insert the sheet face-up. 5. Push the sheet under the gray feed rollers. Gray feed rollers 6. Align the edge of the paper with the OTHER mark on the paper tray cover. For longer sheets, make sure you align the right edge of the sheet with the vertical mark on
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    Paper and Other Media | 29 7. Return the paper lever to the secured position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper support is not raised. 1-29
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    and Other Media Using the Top Manual Feed Slot You must use the top manual feed slot for EPSON Premium Glossy Photo Paper and Velvet Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 20. 1. Make sure the printer is turned on, then press
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    roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Following is a list of the product codes for EPSON roll media available for the printer. Unless otherwise noted, these media have a 3-inch core and require the optional
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    other similar materials) do not work with the built-in cutter: • Fine art paper (including EPSON Textured and UltraSmooth Fine Art Paper) • PremierArt Water Resistant Canvas for Epson • Vinyl • Matte board • Backlight film • Heavyweight polyester banner media • DuPont™ Semigloss Proofing Paper • If
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    into the end of the roll. Make sure it is firmly fixed into the left end of the paper roll. Placing the Paper in the Printer Follow these steps to place the paper in the
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    spindle goes on the right.) Note: To avoid feeding excess paper, make sure you don't select when you're using roll paper. 3. Make sure the printer is turned on, then press the Paper Source button until the or icon appears on the LCD display. 4. Release the paper lever. 1-34
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    Handling Paper and Other Media | 35 5. Hold both sides of the paper and feed into the slot. 6. Feed the paper all the way through the printer until it is aligned with the OTHER mark on the paper tray cover. 1-35
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    length of roll paper you can print on is limited by the printer driver, and may also be limited by your application software and/or operating system. 8. Raise the roll paper support. Make sure the paper is on top of the guides. 9. Close the roll paper cover. To avoid indenting or creasing the
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    , push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on the floor and the black end at the top. 5. Slide the black paper stop off the
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    using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You of media that cannot be used with the built-in cutter. Follow these steps to cut manually with the built-in cutter: 1. Before you print, press the Paper Source button until you
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    the setting. An asterisk appears next to ON. 7. Press the Pause button to exit the menu. You can also specify trim lines from your printer driver software. For instructions, see page 53 (Mac OS X), page 61 (Mac OS 9), or page 82 (Windows). Adjusting the Platen Gap for Thick or Thin Paper When you
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    determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media-especially if you use non-EPSON paper or a paper not supported by the driver. Use the paper configuration settings described below. If you're printing on unusually thick or thin
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    paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps: 1. Press the Menu button, then press the button can also make similar settings using the printer driver software. For instructions, see page 50 (Mac OS X), page 67 (Mac OS 9), or page 86
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    print with non-EPSON media and avoid smearing the ink. You can make the print head wait up to 10 seconds after each pass to allow ink to dry on select STANDARD, the printer uses the driver settings. If you select a number from 1 to 10, the control panel settings override the driver settings. 4. Press
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    applications, or in the driver itself. A color-managed workflow using Adobe Photoshop will give you the most accurate colors and best photographic output from your EPSON Stylus Pro 4000. You need to make sure your Photoshop color settings are optimized for your printer, as described on the Mastering
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    | Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to configure your connection and select the various media input types that you want to use. For instructions on
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    Printing with EPSON Drivers for Macintosh | 45 3. Choose one of the following print queues: • Stylus Pro 4000 (the standard setting) select the size of the paper loaded in the printer. Then continue with step 7. • If you're using roll paper, EPSON recommends that you create a custom paper size to
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    46 | Printing with EPSON Drivers for Macintosh You see this screen: Click New to Choose the appropriate Orientation and Scale for printing. 8. Click OK. Then continue with the instructions in the next section to select additional settings for printing. Borderless Printing For true borderless
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    your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you're using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 50
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    | Printing with EPSON Drivers for Macintosh 2. Open the Printer pull-down menu and select the same print queue for your printer that you chose in , check the instructions included with the paper, or look on the EPSON web site (http://prographics.epson.com). If you are using non-EPSON paper, choose
  • Epson 4000 | Printer Guide - Page 49
    EPSON Drivers for Macintosh | 49 Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. 5. For the Ink application, rather than in the printer driver. • Click Advanced Settings to
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    Printing with EPSON Drivers for Macintosh Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver, as described
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    Printing with EPSON Drivers for Macintosh | 51 Note: You may need to change the Color Density setting if your color profile was created to optimize D-max and color gamut. • No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed workflow
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    52 | Printing with EPSON Drivers for Macintosh • Paper Suction lets you decrease the paper for various paper thicknesses. • Eject Roller Type lets you define the eject roller for printing on non-EPSON media. You may need to experiment to determine the best setting for your paper. Choosing Roll Paper
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    EPSON Drivers manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut with scissors. See page 38 for instructions This will save you time when you use the same profile/printer/ink/media combination for future print jobs. 1. Select Summary from the
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    with EPSON Drivers for Macintosh You see the following: Caution: Do not open and close the Presets pull-down menu without typing a name, or you will lose your settings. 3. Type a name, and click OK. 4. When you're ready to print, click the Print button. See the next section for instructions on
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    Printing with EPSON Drivers for Macintosh | 55 You see a screen like this: 3. From here Printer Setup Utility. Checking Ink Levels The EPSON Printer Utility lets you check the levels of ink in the printer. You can also run maintenance utilities from this screen. See pages 96 to 97 for instructions
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    56 | Printing with EPSON Drivers for Macintosh 3. Select your printer and click OK. You see the EPSON Printer Utility screen: 4. Click the EPSON StatusMonitor icon. The software checks the amount of ink remaining in the printer and displays the StatusMonitor window: 2-56
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    Printing with EPSON Drivers for Macintosh | 57 5. To recheck the ink level, click the Update button. To close the Status Monitor, click OK. Sharing Your Printer on a Network If the printer is connected to a Macintosh on a network, other computers on the network can also access the printer. 1. On the
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    EPSON printer driver and utilities from the CD-ROM. You also need to select your printer in the Chooser. For instructions on installing and selecting the printer driver about printing on roll paper, see page 59. 3. Select Paper Tray, Manual Feed, or one of the Roll Paper sizes from the Paper Source
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    Printing with EPSON Drivers for Macintosh | 59 Note: Many application settings override the printer's page setup options. Always Guide for more information about double-sided printing. 6. Choose one of the following for Printable Area (available only when Paper Source is set to Paper Tray or Manual
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    60 | Printing with EPSON Drivers for Macintosh After clicking customize, you see the custom page size window: Double-click here, then enter a name for the custom size Note: If your
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    Printing with EPSON Drivers for Macintosh | 61 Note: These settings override settings made through the to operate the cutter manually, print multiple print jobs without cutting, or if you are printing on heavy media that must be cut with scissors. See page 38 for instructions on using the button
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    62 | Printing with EPSON Drivers for Macintosh Recommended Settings for Borderless Printing For true borderless printing on roll paper, you can select 7075 10.3 10.2 12* 11.695 12.3 12.2 14* 13.695 14.3 14.2 16 15.6 16.3 16.2 17 16.6 17.3 17.2 * Non-EPSON roll media widths 2-62
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    your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you're using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 65
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    | Printing with EPSON Drivers for Macintosh 5. Set the Mode option as follows: • Click Automatic to have the printer driver analyze the contents Monitor IV utility. See page 68 for more information. • Click to check your ink levels. • Click and then click the Preview button to preview your print. 7.
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    Printing with EPSON Drivers for Macintosh | 65 Choosing Advanced Print Options The advanced print . 3. If necessary, you can change your Media Type and Ink settings. 4. Choose one of the following Print Quality settings: • Draft to save ink • Normal - 360dpi for faster printing and everyday needs •
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    , contrast, saturation, and CMY inks, or choose from the three Color printer's EPSON Standard profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. • No Color Adjustment Disables color management in the printer driver
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    Printing with EPSON Drivers for Macintosh | 67 7. If you are using non-EPSON media and you need to fine- printer software). • Drying Time per Print Head Pass lets you print with non-EPSON media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink
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    68 | Printing with EPSON Drivers for Macintosh • Cut Method decreases the cutting blade to your list of custom settings. 10. When you're finished setting advanced printer options, click OK. Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and
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    with EPSON Drivers for for details. 5. Click OK to save your settings and return to the printer settings dialog box. 6. Click Print to print your document. If you turn on background printing to view the EPSON Monitor IV window. See page 68 for instructions, or use the Chooser. Monitoring Your
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    EPSON Drivers for Macintosh Note: If you see a stop sign icon and the message Print queue on hold in the EPSON Monitor IV dialog box, select Start print queue from the Printer copies to be printed. • Click to check your ink levels. • Click to start the print head cleaning utility. See page 96
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    Printing with EPSON Drivers for Macintosh | 71 The software checks the amount of ink remaining in the printer and displays the Status Monitor window: Click to recheck ink levels 3. To recheck the ink level check, click the Update button. To close the Status Monitor, click OK. Selecting Configuration
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    with EPSON Drivers for Macintosh stop. Click here to check for errors and/or check the ink level before printing Click here to return to the default settings the entire image on its hard drive and then sends it to the printer as a whole (recommended only for older Macintosh systems). • The last two
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    Printing with EPSON Drivers for Macintosh | 73 Sharing Your Printer on a Network If the printer is connected to a Macintosh computer on an AppleTalk® network, other computers on the network can also access the printer. 1. On the Macintosh to which the printer is connected, open the Chooser from the
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    74 | Printing with EPSON Drivers for Macintosh 2-74
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    , or in the driver itself. for Windows A color-managed workflow using Adobe Photoshop will give you the most accurate colors and best photographic output from your EPSON Stylus Pro 4000. You need to make sure your Photoshop color settings are optimized for your printer, as described on
  • Epson 4000 | Printer Guide - Page 76
    . Make sure you have installed the EPSON driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you're using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described
  • Epson 4000 | Printer Guide - Page 77
    with EPSON Drivers for Windows | 77 Note: Check the web site (http://prographics. epson.com) or your authorized EPSON dealer for other media that may be available. Note: In most cases, you will get better results by applying color management in your application, rather than in the printer driver
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    78 | Printing with EPSON Drivers for Windows 6. When you're finished choosing print options, click the Paper tab and follow the instructions below for choosing paper and layout options. Note: Many application settings override settings in the printer driver. Always verify settings to get the
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    Printing with EPSON Drivers for you want to print without borders. 4. Select the Paper Size loaded in the printer. 5. Make the settings you want for Copies, Orientation, and Printable Area. your electronic Reference Guide for more information about double-sided printing. 7. After making your settings, click
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    80 | Printing with EPSON Drivers for Windows Note: Many application settings override settings in the printer driver. Always verify settings to get the results you expect. Choosing Roll Paper Options Follow these steps to print on roll paper and select settings for
  • Epson 4000 | Printer Guide - Page 81
    Printing with EPSON Drivers for Windows | 81 Tip: Creating a user-defined paper size if you are printing on heavy media that must be cut with scissors. See page 38 for instructions on operating the cutter manually. • Single Cut causes the images to be printed end-to-end and saves paper. With
  • Epson 4000 | Printer Guide - Page 82
    82 | Printing with EPSON Drivers for Windows Note: Select Landscape when you want to rotate your you want to reduce or enlarge your image, click the Layout tab. See the electronic Reference Guide for more information on layout settings. 9. After making your settings, click OK. Borderless Printing
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    14.2 16 15.6 16.3 16.2 17 16.6 17.3 17.2 * Non-EPSON roll media widths Choosing Advanced Print Options The advanced settings give you complete control to access the advanced settings and turn off color management in the printer driver, as described on page 85. 1. Follow steps 1 through 4
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    84 | Printing with EPSON Drivers for Windows You see a window like the following: These settings . 3. If necessary, you can change your Media Type and Ink settings. 4. Choose one of the following Print Quality settings: • Draft to save ink • Normal - 360dpi for faster printing and everyday needs •
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    ICC profile, using the Image Color Matching system and the printer's EPSON Standard profile. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. 7. If you are using non-EPSON media and you need to fine-tune its performance
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    86 | Printing with EPSON Drivers for Windows Note: You may need to change the Color in your printer software). • Drying Time per Print Head Pass lets you print with non-EPSON media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry
  • Epson 4000 | Printer Guide - Page 87
    Printing with EPSON Drivers for Windows | 87 • Cut Method decreases the cutting blade a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer's status and monitor print jobs. Using the Progress Meter After you send a print job, the Progress Meter
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    88 | Printing with EPSON Drivers for Windows You can use the buttons to cancel, pause, or restart your print job. You also see how much ink you have left and view printing tips. If you don't want the Progress Meter to appear, you can turn it off. See page 89 for instructions. Setting Monitoring
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    Printing with EPSON Drivers for Windows | 89 3. Select from the following options: • High Speed . Because the RAW format requires fewer resources, printing is faster and you can avoid certain problems, such as insufficient memory or disk space. 4. Click the Monitoring Preferences button. You see
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    90 | Printing with EPSON Drivers for Windows 6. If you want to printer. Follow these instructions for sharing your printer in Windows XP. If you're using a different version of Windows, see the electronic Reference Guide for instructions. 1. Click Start > Printers and Faxes. Right-click your printer
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    Printing with EPSON Drivers for Windows | 91 3. Install the printer driver from the software CD-ROM on the other computers that will access the printer over the network. 4. On each computer that will access the printer, click Start > Printers and Faxes. Right-click the printer icon and select
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    92 | Printing with EPSON Drivers for Windows 7. In the Port Name box, type the name of computer that is connected to the printer and the name of the shared printer (as shown below), then click OK. 8. Close the Printer Ports window to return to the Ports tab. Make sure the new port is added and the
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    Transporting the Printer The EPSON Stylus Pro 4000 requires very little maintenance to keep working its best. This chapter describes the following routine procedures: • Checking printer status and part life • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges
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    print quality, see page 96 for instructions on printing a nozzle check. Note: You can replace the ink cartridges, cutter blade, and maintenance tank yourself. Other printer parts need to be replaced by an authorized EPSON service technician. Checking Printer Status and Part Life Using the SelecType
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    's control panel. See page 105 for instructions. • To check job history, press until you see JOB HISTORY, then press Menu . For each job saved in the printer, you see the ink used (in milliliters) and paper used (in square meters). The most recent job is saved as No. 0. When done, press the button
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    10% ink or service life remaining 4. Press the Pause button to exit the menu. For more information about the Printer Status menu, see your electronic Reference Guide. to access the printer utilities: • Mac OS X: Open the EPSON Printer Utility in your Applications folder. Select SPro 4000, and click
  • Epson 4000 | Printer Guide - Page 97
    (Windows 2000). Click the Utility tab. You see a screen like the following: 3. Click the Nozzle Check icon. 4. Click Auto and follow the instructions on the screen. The nozzle check pattern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle. 4-97
  • Epson 4000 | Printer Guide - Page 98
    red B ink light on the printer's LCD panel is not on or flashing. 3. Press the Menu button. 4. Press the button until you see MAINTENANCE, then press Menu . 5. Press the button until you see PWR CLEANING, then press Menu . Press Menu again to start the power cleaning. 6. Follow the instructions on
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    print correctly. Follow these steps to align the print head using the control panel: 1. Make sure the printer is turned on. Then load EPSON Enhanced Matte paper or the paper that came with the printer. 2. Press the Menu button. 3. Press the button so you see HEAD ALIGNMENT, then press Menu . You see
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    to verify or fine-tune the automatic alignment process, you can perform a manual head alignment. See your electronic Reference Guide for instructions. Replacing Ink Cartridges Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it
  • Epson 4000 | Printer Guide - Page 101
    cartridges for up to 6 months. Maintaining and Transporting the Printer | 101 The easiest way to check ink levels is from the control panel: 1 2 3 4 5 6 7 8 Menu 3sec. 1 Matte Black Full 2 Cyan 4 Yellow 6 Light Cyan 3 Magenta 5 Photo Black Empty 8 Light Black 7 Light Magenta When the
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    will not work and may cause damage not covered by your warranty. Caution: Leave the empty cartridge in the printer until you are ready to replace it. Use the following EPSON ink cartridges: Cartridge Photo Black Matte Black Light Black Cyan Magenta Light Magenta Light Cyan Yellow 110 ml T543100
  • Epson 4000 | Printer Guide - Page 103
    position. WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 4. Remove the empty ink cartridge from the printer. Make sure you save your first set of empty
  • Epson 4000 | Printer Guide - Page 104
    the cartridge, it may not be inserted fully. 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don't force it in. 8. Lower the ink lever to its locked position. Caution: Do not remove and re-insert cartridges more often than necessary
  • Epson 4000 | Printer Guide - Page 105
    occasionally. You can use the maintenance mode to do the following: • Print a hex dump for diagnosing problems • Change the language or units of measurements used on the printer's control panel menus • Change the default pressure setting for the automatic cutter • Run a "super strong" cleaning
  • Epson 4000 | Printer Guide - Page 106
    see LANGUAGE, then press the Menu button. Press the button until you see the language you want, then press Menu again to select it. The printer exits maintenance mode and returns to normal operation. • To change the units of measurement, press the button until you see UNIT, then press the Menu
  • Epson 4000 | Printer Guide - Page 107
    by printing the status check sheet or viewing its status on the control panel. See page 95 for instructions. You can obtain a new cutter blade from EPSON (part number C12C815291). Make sure the printer is on, then follow these steps to replace the blade: 1. Press the Menu button. 2. Press the button
  • Epson 4000 | Printer Guide - Page 108
    108 | Maintaining and Transporting the Printer 6. When REPLACE CUTTER is displayed on the LCD, hold down the side pin as shown and turn the latch to the right. WARNING: The blade
  • Epson 4000 | Printer Guide - Page 109
    for your printer from EPSON at (800) 873-7766, or by visiting the EPSON Store at ink that gets flushed from the system during manual and automatic print head cleaning. When the tank is almost full, the message MNT TK NEAR FULL appears on the LCD panel. When the tank is completely full, the printer
  • Epson 4000 | Printer Guide - Page 110
    to replace the tank: 1. Make sure the printer is not printing or performing any other operations (READY or PAPER OUT should appear on the control panel). 2. If you are using 220 ml ink cartridges, remove the four cartridges from the right ink compartment, then close the compartment cover. 3. Place
  • Epson 4000 | Printer Guide - Page 111
    the paper path accidentally gets soiled with ink, gently clean it with a soft, EPSON to request them. Otherwise, the printer may be damaged beyond repair. If your printer includes the EpsonNet Ethernet card, you must remove it before shipping the printer for repairs. See page 134 for instructions
  • Epson 4000 | Printer Guide - Page 112
    cartridge in a separate, resealable plastic bag. Be sure to remove the tape before reinstalling the cartridges. The printer must be powered on when removing or installing ink cartridges. 3. Raise the ink levers. 4. Make sure the print head is in the home (far right) position. Then lock the print
  • Epson 4000 | Printer Guide - Page 113
    as described on page 98. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Insert your printer software CD-ROM. Then double-click the CD-ROM
  • Epson 4000 | Printer Guide - Page 114
    and Transporting the Printer Tip: Check the EPSON Pro Graphics website at http://prographics.epson. com for updated drivers and utilities that the on-screen instructions. 8. If you want to reinstall your printer software, restart your Macintosh. Then follow the instructions on the Start
  • Epson 4000 | Printer Guide - Page 115
    paper jams Diagnosing Problems The EPSON Stylus Pro 4000 includes a number of ways to help you diagnose problems: • To identify the most common problems, check the messages and lights on the control panel. See page 116 for more information. • If you're using the EPSON printer driver and Status
  • Epson 4000 | Printer Guide - Page 116
    and instructions for correcting the problem. Message CHANGE PAPER TYPE COMMAND ERROR FEED SHEET PAPER FEED SHEET PAPER MANUALLY FORBIDDEN MEDIA FROM P. TRAY Light Paper light on - - Explanation Paper loaded does not match the source selected. You're using the wrong printer driver. Damaged
  • Epson 4000 | Printer Guide - Page 117
    page 109. The maintenance tank Replace the maintenance tank. See page 109 is full. for instructions. Borderless setting selected for A2-size sheets (11.7 × 16.5) Change the setting in the printer driver, or load different-size paper. The maintenance tank Make sure the maintenance tank is fully
  • Epson 4000 | Printer Guide - Page 118
    the paper is flat. Move the paper lever. PAPER NOT CUT error Reload paper. was cleared. Manually loaded sheet Insert the sheet further into the printer. See is not inserted far page 27 for instructions. enough. Paper is too thick for head cleaning. Pull the paper lever out to remove the paper
  • Epson 4000 | Printer Guide - Page 119
    Solving Problems | 119 Message SERVICE REQ. SET INK CRTG SET PAPER LEVER TOP COVER OPEN UNABLE TO PRINT WRONG INK CARTRIDGE WRONG PAPER turn the printer off and back on. If the message remains, contact EPSON as described on page 11. Ink cartridge chip error. Remove and reinstall the ink cartridge.
  • Epson 4000 | Printer Guide - Page 120
    and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head from the printer's control panel, as described on page 99. ◗ Turn off High Speed in your Advanced
  • Epson 4000 | Printer Guide - Page 121
    to see if you are low on ink. Replace ink cartridges if necessary, as described on page 100. ◗ Run a nozzle check and cleaning cycle. See page 96 for instructions. ◗ Align the print head, as described on page 99. ◗ Make sure the Media Type setting in the printer software is correct for the media
  • Epson 4000 | Printer Guide - Page 122
    , or to NARROW if printing on very thin paper. See page 39 for instructions. ◗ Make sure the Media Type setting in the printer software is correct for the media you're printing on. ◗ If you're printing on non-EPSON media, you may need to adjust the paper thickness setting, drying time, or
  • Epson 4000 | Printer Guide - Page 123
    to WIDE or WIDER. See page 39 for instructions. Solving Operational Problems If you can't turn the printer on, if it stops printing unexpectedly, or if the voltage on the printer's rating label. If not, turn off the power and unplug the power cord immediately. Contact EPSON for assistance. (See
  • Epson 4000 | Printer Guide - Page 124
    . ◗ Follow the instructions beginning on page 113 to uninstall your printer software. Then locate your printer software CD-ROM and reinstall the software. You can also download and install the latest driver for Macintosh or Windows from the EPSON website at http://prographics.epson.com. 5-124
  • Epson 4000 | Printer Guide - Page 125
    for PAPER MARGIN. See the on-screen SP 4000 Reference Guide for more information. Your image is inverted. ◗ Turn off the Flip Horizontal setting in your printer software. See page 49 (Mac OS X) page 66 (Mac OS 9) or page 84 (Windows) for instructions. Blank paper is printed. ◗ Make sure your
  • Epson 4000 | Printer Guide - Page 126
    or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the paper suction setting. See page 40 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions on page
  • Epson 4000 | Printer Guide - Page 127
    Solving Problems | 127 Caution: To avoid damaging the printer, never move the paper lever while the Pause light is flashing. • Make sure the platen gap setting is correct for the paper or media you're printing on. See page 39 for more information. • If you're not using EPSON media, make sure you
  • Epson 4000 | Printer Guide - Page 128
    128 | Solving Problems 2. Cut the paper at the paper insertion slot, and remove the roll paper. 3. Remove the jammed paper from the front or back of the printer. Caution: Be careful not to damage the print head when you pull out the paper. 4. If necessary, open the top cover and remove the jammed
  • Epson 4000 | Printer Guide - Page 129
    Solving Problems | 129 Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 5-129
  • Epson 4000 | Printer Guide - Page 130
    130 | Solving Problems 4. If paper is still jammed in the printer, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer. 5-130
  • Epson 4000 | Printer Guide - Page 131
    6. Then remove the paper. Solving Problems | 131 7. Reinstall the rear cover. Then press and hold the Pause button if necessary to reset the printer. Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1. Turn
  • Epson 4000 | Printer Guide - Page 132
    132 | Solving Problems 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 4. If you can't reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer. 5-132
  • Epson 4000 | Printer Guide - Page 133
    and other optional equipment and and supplies from EPSON at (800) 873-7766, or you can visit the EPSON Store at www.epsonstore.com (U.S. sales only). additional instructions. Then follow these steps to install the card: 1. Turn off your computer and printer. 2. IMPORTANT: Unplug the printer from
  • Epson 4000 | Printer Guide - Page 134
    the small black button on the back of the Ethernet card. Hold it down until the printer starts printing a series of status sheets. See the documentation that came with the print server for instructions on configuring it for your network. Removing the Print Server Card WARNING: The card will be
  • Epson 4000 | Printer Guide - Page 135
    Guide included on the CD-ROM that came with your printer Control code Paper feed speed Line spacing RAM On-demand ink jet Black: 180 nozzles × 3 (photo black, EPSON media up to 4.33 mil thick); approximately 1,000 B0+ coated sheets Unidirectional/Bidirectional EPSON ESC/P® Raster Photographic Driver
  • Epson 4000 | Printer Guide - Page 136
    (ISO 10561 letter pattern) 15 W or less in standby mode 0.7 W or less in power off mode Check the label on the back of your printer for voltage information. Dimensions Specification Height Width Depth With tray and roll holder Without tray and roll holder 14 inches 13 inches 33.9 inches 33
  • Epson 4000 | Printer Guide - Page 137
    and roll holder With tray fully extended, without roll holder 23 inches 24.75 inches 39.5 inches 33.5 inches Weight Boxed, with pallet Printer with tray and roll holder Printer without tray and roll holder Roll paper holder only Paper tray only 130 lb 85 lb 74 lb 6 lb 5 lb Packing Dimensions
  • Epson 4000 | Printer Guide - Page 138
    138 | Specifications Safety Approvals Safety standards EMC UL 60950, CSA 22.2 No. 60950 FCC part 15 subpart B, class B, CSA C108.8 class B Media Roll Paper Maximum roll width Maximum roll length Weight range Roll paper compatibility Maximum roll paper diameter 17 inches Up to 147 feet for 2-
  • Epson 4000 | Printer Guide - Page 139
    EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems printing on some media. Ink Cartridges Lightfastness* Color: up
  • Epson 4000 | Printer Guide - Page 140
    ™ prints made by the EPSON Stylus Pro 4000 printer will be rated up to 100 years under glass on specific EPSON media. Data indicate the lightfastness of black and white UltraChrome images will be rated as greater than 100 years under glass on specific EPSON media. Ink lightfastness ratings are based
  • Epson 4000 | Printer Guide - Page 141
    Ink cartridges Cleaner (cleaning unit), checking status, 94 to 96 Cleaning print head, 96 to 98, 105 printer, 111 Color management Mac OS 9, 66 Mac OS X, 50 to 51 Windows, 85 Color problems cutting paper manually, 38 to 39 ordering replacement blade, 10 replacing blade, 107 to 109 service life, 135
  • Epson 4000 | Printer Guide - Page 142
    requirements, 12 Flip Horizontal setting Mac OS 9, 66 Mac OS X, 49 problems, 125 Windows, 84 H Head Alignment menu, 99 Head unit (print head), checking status, 94 to 96 Heavy media, cutting, 38 to 39 Height of printer, 136 to 137 Help, EPSON, 11 Hex dump, 105 to 106 High Speed Copies setting Mac
  • Epson 4000 | Printer Guide - Page 143
    to 50 borderless printing, 45 to 47 canceling print jobs, 55 checking ink levels, 55 to 57 color management, 50 to 51 custom preset, Windows, 76 to 77 Memory problems, 124 requirements, 11 to 12 specifications, 135 MicroWeave setting, 66 Monitor IV, 69 to 70 Monitoring printer control panel, 116 to
  • Epson 4000 | Printer Guide - Page 144
    loading manually, 27 to 30 Mac OS 9 options, 58 to 61 Mac OS X options, 44 to 46 non-EPSON, 40 to 42 ordering, 19, 31 printable area, 139 problems, 126 99 to 100 checking status, 94 to 96 cleaning, 96 to 98, 105 locking, 112 service life, 135 Print jobs canceling, 55, 70, 87 managing, 68 to 72, 87 to
  • Epson 4000 | Printer Guide - Page 145
    printer driver, 124 to 125 printing stops, 124 roll paper cannot be cut, 125 -145 Problems 125 cutting manually, 38 to 39 EPSON, 31 loading instructions, 13 to 15 Save Roll Paper setting, 53, 82 SelecType menus Custom Paper, 40 to 42 Cutter Replace, 107 Head Alignment, 99 Maintenance, 98, 107 Printer
  • Epson 4000 | Printer Guide - Page 146
    , EPSON, 11 System requirements, 11 to 12 T Technical support, 11 Temperature requirements, 136 Test Print menu, 94 Time and date setting, 105 Total prints, checking, 95 Transporting printer, 111 to 113 Trim lines, printing control panel, 39 Mac OS 9, 61 Mac OS X, 53 Windows, 82 Troubleshooting
  • Epson 4000 | Printer Guide - Page 147
  • Epson 4000 | Printer Guide - Page 148
  • Epson 4000 | Printer Guide - Page 149
    Control Panel Lights and Buttons Power Button Pause light and button Hold for 3 seconds to cancel a print job or reset the printer. Ink light Left arrow or Paper Source button Hold for 3 seconds to cut roll paper after printing. Menu button Hold for 3 seconds to clean the print
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EPSON Stylus
®
Pro 4000
PRINTER GUIDE