Epson 710C Warranty Statement
Epson 710C - PowerLite UXGA LCD Projector Manual
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UPC - 010343821538
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- Epson 710C | Warranty Statement - Page 1
lamp warranty, as detailed on the back of this brochure. EXTRA CARE ROAD SERVICE EPSON also offers its projector customers FREE Extra Care Road Service 'll ship you a replacement projector anywhere in the United States or Canada via overnight delivery. When the replacement unit arrives, simply return - Epson 710C | Warranty Statement - Page 2
of two years from the date of original purchase (except that the warranty period is 90 days for projector lamps). WHAT EPSON WILL DO TO CORRECT PROBLEMS If you elect carry-in warranty service, please bring the product securely packaged in its original container or an equivalent, along with proof of
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IT COULD HAPPEN.
You could have a breakdown on the road. We know how
valuable time is, especially when you’re traveling. Now
you can leave your home or office with confidence,
knowing that EPSON’S Extra Care Road Service provides
you with the projector support you need.
WE AIM TO PLEASE.
We’re committed to customer satisfaction. Our Extra Care
Road Service offers a level of support unsurpassed in the
industry—it’s easy, fast, and free. No other projector
manufacturer offers a service package so in tune with
your needs.
A NEW LEVEL OF SECURITY.
Our program has been specifically designed to cover our
projectors in the unlikely event of a failure. Because of
this feature, you don’t have to wait for your unit to be
repaired. Instead, we’ll ship you a replacement projector
anywhere in the United States or Canada via overnight
delivery. When the replacement unit arrives, simply
return the original unit to us within three days, using the
pre-paid airway bill and packaging we provide—and
you’re ready to go!
Note: In most cases, the replacement unit is not new,
but EPSON-refurbished. If it is important to receive your
original unit back, please use the basic carry-in service
instead of Road Service.
IT’S EASY.
Wherever you are, we’re just a phone call away.
To reach us, call (800) 922-8911 or (562) 276-4394
(in Canada call (905) 709-3839) from 6:00 AM to 6:00 PM
(Pacific Time), Monday through Friday. You’ll speak to
one of our expert technical support representatives to
see if you need a replacement unit to get up and
running again.
IT’S FAST.
We’ll ship your replacement unit via overnight
delivery. We will do our best to ship the same day if we
receive your call before 3:00 PM (Pacific Time).
We will ship on the following business day for calls
received after 3:00 PM.
EPSON
®
EXTRA CARE
SM
TWO YEAR ROAD SERVICE
BASIC CARRY-IN WARRANTY
This product’s limited carry-in warranty, as
detailed on the back of this brochure, includes
two years of carry-in service.
90-DAY LAMP WARRANTY
The basic carry-in warranty includes a limited
90-day lamp warranty, as detailed on the back
of this brochure.
EXTRA CARE ROAD SERVICE
EPSON also offers its projector customers FREE
Extra Care Road Service, which runs
concurrently with the two year basic warranty,
based on the terms and conditions described in
this brochure.
IN ORDER TO RECEIVE ROAD
SERVICE, YOU MUST REGISTER ONLINE.
Without prior registration, EPSON will be
delayed in responding to your Road Service
request.
IT’S LIKE HAVING A TECHNICAL EXPERT WITH YOU
AT EVERY TURN.
ALL YOU NEED IS A CREDIT CARD.
To provide this service, all we need is your Master
Card, Visa, Discover Card, or American Express
number as a security deposit* for the return of your
original unit. Original units not returned will be
charged to your credit card.
If you choose not to use a credit card, please let the
technical support representative know and he or she
will refer you to your nearest authorized service
center for carry-in service.
IT’S FREE.
While under EPSON’s two-year limited warranty,
replacement units are free. And the overnight
shipping is always on us, both ways.
FOR YOUR CONVENIENCE.
An Extra Care Road Service sticker is located on the
bottom of your projector, so our 800 number and
hours of operation are always with you.
LIMITATIONS.
The Road Service Program is for emergency situations
which occur when you are away from home or office.
It covers the principal components of the projector.
All other options and accessories will be handled
through the basic carry-in warranty service. The Road
Service Program does not cover third party options
and accessories and is limited to the terms and
conditions stated in this brochure. The Road Service
Program does not vary the terms and conditions of
the basic carry-in warranty except as expressly stated
in this brochure.
* You must have $3,500 of available credit so that EPSON
may charge your account $3,500 to secure the returning of
the original unit. Upon receipt of the original unit, this
charge is reversed.