Epson C11C640001 Reference Guide

Epson C11C640001 - LX 300+II B/W Dot-matrix Printer Manual

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  • Epson C11C640001 | Reference Guide - Page 1
    9-pin Dot Matrix Printer Reference Guide
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    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
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    Manual 6 Warnings, Cautions, and Notes 7 Safety Instructions 7 Hot parts caution symbol 7 When setting up the printer 8 When operating the printer 9 When handling paper 9 When maintaining the printer Using the Printer Software Accessing the Printer Driver 34 From Windows applications 34 From the
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    4 Maintenance and Troubleshooting Cleaning the Printer 74 Transporting the Printer 75 Troubleshooting 76 Using the error indicators 77 Problems and solutions 79 Clearing a paper jam 93 Printing a self test 94 Where To Get Help 96 Internet support 96 Speak to a support representative 96
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    104 Replacing the Ribbon Cartridge 105 Chapter 6 Product Information Printer Parts 109 Specifications 111 Mechanical 111 Electronic 113 Electrical 115 Environmental 115 Paper 115 Printable area 119 Paper alignment 121 Command Lists 122 EPSON
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    Introduction Your Epson® LX-300+II printer provides high-quality printing and superior performance in a compact design. This 9-pin dot matrix printer provides: ❏ A variety of paper paths to suit your printing needs. ❏ The ability to handle a wide range of paper types, including continuous paper,
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    cut-sheet feeder, and explains how to replace the ribbon cartridge. ❏ Chapter 6, "Product Information," contains technical information about the printer. For setup instructions and basic information, please see the User's Guide. Warnings, Cautions, and Notes w Warnings must be followed carefully to
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    the slots. ❏ Use only the type of power source indicated on the printer's label. If you are not sure of the power supply specifications in your area, contact your local power company or consult your Epson reseller. ❏ Connect all equipment to properly grounded electrical outlets. Avoid using outlets
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    be checked when the print head is replaced. ❏ You may need to move the print head by hand to replace the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool before touching it. When handling paper ❏ Because labels are sensitive to temperature and
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    explained in this manual, do not attempt to service the printer yourself. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: i. If the power cord or plug is damaged. ii. If liquid has entered the printer. iii. If the printer has been dropped
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    and continuous paper without removing the paper supply, or if you will be tearing off continuous paper sheet-by-sheet. (Follow the instructions in the next section.) The printer comes with the tractor installed in the push position. ❏ Use the tractor in the pull position if you will be printing on
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    Printing with the push tractor Follow these steps to load continuous paper on the push tractor: 1. Turn off the printer. 2. Remove the printer cover and the paper guide, and pull the paper release lever forward to the continuous paper position. 3. Unlock the sprockets on the tractor by pulling the
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    do not lock it. Move the paper support so it is midway between the sprockets. 0 mark 5. Stack your continuous paper behind the printer. Make sure there are no obstructions between the paper and the printer and that the paper is aligned squarely with the printer so it will feed in straight. 6. Make
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    by holding it horizontally and fitting its notches over the printer's mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click. 9. Replace the printer cover and close it. 10. Turn on the printer. 11. When using the push tractor, it is a good
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    Tear Off (Font) button. The Tear Off (Font) lights start flashing. (This indicates that your paper is at the current tear-off position.) 2. Open the printer cover and tear off the printed document using the tear-off edge on the paper tension unit. Note: If your paper's perforation is not properly
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    paper release lever back to the single sheet position. 4. Follow the instructions on page 26 to load single sheets. To switch back to continuous paper steps: 1. Press the Load/Eject button to eject any sheet in the printer. 2. Move the paper release lever to the continuous paper position. 3. Press
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    position, as described below. If your tractor is already installed in this position, make sure the printer is turned off and skip to step 6. 1. Turn off the printer. 2. Remove the printer cover and the paper guide. 3. Remove the paper tension unit by gently squeezing the lock tabs and pulling it out
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    position, gently squeeze the lock tabs on both sides and then rotate the tractor up to pull it away from the printer. 6. Lower the tractor onto the mounting slots at the top of the printer as shown below, and tilt it back until you feel it lock into place. 18 Paper Handling
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    7. Unlock the sprockets by pulling the blue lock levers forward. 8. Feed the paper into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. Printing starts to the right of the position marked 0 (under the paper now). Paper Handling 19
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    lock the sprocket in place. Then slide the right sprocket to match the width of your paper, but do not lock it. Move the paper supports midway between the two sprockets. 10. Make sure your paper has a clean, straight leading edge. Open the sprocket covers. Fit the first holes of the
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    11. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer's mounting posts. Then slide the paper guide toward the back of the printer until you feel it click. 12. Turn the paper feed knob to adjust the paper position.
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    Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or too low on the page, you can use the Micro Adjust mode to adjust the top-
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    feature. If necessary, adjust the top-of-form position in your software. ❏ If you want to restore the printer's default top-of-form position, you can reset the printer. See page 73 for instructions. Advancing paper to the tear-off edge When the push tractor is installed, you can use the tear-off
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    Manually, by pressing the printer's Tear Off (Font) button ❏ Automatically, by turning on the Auto tear-off function in Default-setting mode. Using the Tear Off button After the printer Setting mode. For instructions, see page 67. When Auto tear-off is on, the printer automatically advances the paper
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    feed the paper forward, until the paper perforation is aligned with the tear-off edge on the paper tension unit. Tear-off edge Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the
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    . (If you want to restore the printer's default tear-off position, you can reset the printer. See page 73 for instructions.) Printing on Single Sheets You can load single sheets of paper one at a time using the printer's paper guide. Before printing on single-sheet multipart forms, envelopes, or
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    the paper release lever back to the single-sheet position and make sure the paper guide is in the upright position, as shown below. 3. Slide the left edge guide until it locks in place at the guide mark. Then adjust the right edge guide to match the width of your paper. Paper Handling 27
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    4. Insert a sheet of paper between the edge guides until it meets resistance. The printer automatically pulls it into the correct printing position. When the printer receives data, it begins printing. If the document is more than one page, the printer beeps three times after printing each page. Load
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    Printing on Special Paper With the LX-300+II, you can print on a wide variety of special paper types, including multipart forms, labels, and envelopes. c the type of paper you're using. Follow these steps: 1. Lift up or remove the printer cover. The paper thickness lever is on the left side of the
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    type Standard paper (single sheets or continuous) Multipart forms 2-sheet 3-sheet 4-sheet 5-sheet Labels Envelopes Lever position 0 0 1 2 3 1 2 or 4 3. Close the printer cover. Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to five parts (one original
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    the copies may not align with the original. If this happens, raise the paper guide. For multipart forms, you should not print any closer than 0.5 inch (13 "Printing with the pull tractor" on page 17 for loading instructions. ❏ Because labels are especially sensitive to temperature and humidity, use
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    button to advance the remaining labels out of the printer. c Caution: Never feed labels backward through the printer; they can easily peel off the backing sheet and jam the printer. Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: ❏ Set the paper
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    your computer as described in the User's Guide. ❏ Make sure the software setting is set to ESC/P. The printer driver software and EPSON Status Monitor 3 can function only in ESC/P mode. (See page 67 for more information.) ❏ Windows NT does not support the USB interface. Using the Printer Software 33
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    to the application you are using. See "From Windows applications" on page 34 for more information. ❏ When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications. See "From the Start menu" on page 36 for more information. Note: While
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    is selected in the Name drop-down list: 3. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and To view a menu, click the corresponding tab at the top of the window. See "Changing the Printer Driver Settings" on page 38 for more information. Using the
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    Follow these steps to access the printer driver from the Start menu: 1. For Windows 98, Me, 2000, or NT, click Start > Settings > Printers. For Windows XP Professional, click Start > Settings > Printers and Faxes. For Windows XP Home Edition, click Start > Printers and Faxes. 2. In Windows 98 or
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    In Windows 2000 or XP, right-click your printer icon and click Printing Preferences. In Windows NT, right-click the icon and select Document window: 3. To view a menu, click the corresponding tab at the top. See "Changing the Printer Driver Settings" on page 38 for more information. Using the
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    Settings The following table shows the printer driver settings. Note that not every setting is available in but more precise. Printing with the default settings uses the settings stored in the printer. Halftone Setup.../ Halftone Color Adjustment... Click this button to set the brightness and
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    bit map images instead of the device fonts. For details on the fonts included in each table, see page 113. Select Off when the printer uses the device fonts or On when it doesn't use the device fonts. Select whether to use EMF spooling. Select whether to print from front
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    , and NT 4.0: 1. For Windows 2000 or NT, click Start > Settings > Printers. For Windows XP Professional, click Start > Settings > Printers and Faxes. For Windows XP Home Edition, click Start > Printers and Faxes. 2. Click the EPSON LX-300+II ESC/P icon. 3. Select Server Properties from the file menu
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    to support bidirectional communication. Status Monitor 3 is installed when you install the printer driver (as described in the User's Guide). When sharing the printer, be sure to set Status Monitor 3 so that the shared printer can be monitored on the printer server. See "Setting up EPSON Status
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    Setting up EPSON Status Monitor 3 Follow these steps to set up Status Monitor 3: 1. Open the printer driver and select the Utility menu. 2. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 42 Using the Printer Software
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    Monitor 3 Do either of the following to access EPSON Status Monitor 3: ❏ Double-click the printer shortcut icon on the taskbar. (To add a shortcut icon, go to the Utility menu and follow the instructions.) ❏ Open the Utility menu and click the EPSON Status Monitor 3 icon. You see the following
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    the Printer Software CD-ROM in the CD-ROM or DVD drive. After a moment, you see the EPSON Installation Program screen. 3. Close the Installation Program window. 4. Open the CD-ROM folder and double-click the ENGLISH folder. 5. Double-click STM3 and then STMSETUP.EXE. 6. Make sure the EPSON LX-300+II
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    are the clients which need permission to share the printer with the printer server. Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See "Setting up EPSON Status Monitor 3" on page 42. ❏ When you are using
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    then click OK. 5. Click OK to accept the settings. 6. When prompted, restart the computer and continue with the settings. 7. Select Printers from the Control Panel menu. 8. Right-click the LX-300+II icon, and select Sharing from the menu. 9. Select Shared As, type the name in the Share Name box, and
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    the share name, or an error may occur. ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the server. See "Setting up EPSON Status Monitor 3" on page 42. 10. Follow the instructions on page 49 to set up the client computers so they can
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    in Windows XP, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-screen instructions. 3. In Windows 2000, select Shared as. In Windows NT, select Shared. Then type the name in the
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    on a network. Setting up the clients This section describes how to install the printer driver on the client computers by accessing the shared printer on a network. Follow the instructions for your operating system: ❏ Windows 98 or Me: see page 50. ❏ Windows 2000 or XP: see page 52. ❏ Windows NT
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    My Network on the Windows desktop. ❏ If you want to be able to use Status Monitor 3 on the clients, you need to install both the printer driver and Status Monitor 3 on each client from the CD-ROM. Windows 98 or Me Follow these steps to set up Windows 98 or Me clients
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    system on the printer server is not Windows 98 or Me, go to "Installing the printer driver from the CD-ROM" on page 57. 7. Check the name of the shared printer, and select whether to use it as the default printer. Click OK, and then follow the on-screen instructions. Using the Printer Software 51
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    client computer. Windows 2000 or XP Follow the steps below to set up clients in Windows 2000 or XP. Note: You can install the driver of the shared printer if you have Power Users or more powerful access rights, even if you are not the Administrator. 1. For Windows 2000 clients, click Start
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    attached to another computer (for Windows XP), then click Next. 4. For Windows 2000, select Type the printer name, or click Next to browse for a printer, then click Next. Note: You can also type the shared printer's name or network path in the Name box, such as "\\(the name of the computer that is
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    on the client previously, you need to select either the new printer driver or the current printer driver when prompted. ❏ If the operating system on the printer server is Windows 2000 or XP, go to the next step. ❏ If the operating system on the printer server is Windows 98, Me, or NT, you'll need to
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    OK. 7. Check the settings, then click Finish. . Windows NT 4.0 Follow the steps below to set up Windows NT 4.0 clients. Note: You can install the driver of the shared printer if you have Power Users or more powerful access rights, even if you are not the Administrator. 1. Click Start > Settings
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    it. To check the name of the shared printer, ask the network administrator. ❏ If the printer driver was installed on the client previously, you need to select the new printer driver or the current printer driver when prompted. ❏ If the operating system on the printer server is Windows NT, go to the
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    , click OK, and follow the on-screen instructions to install the printer driver from the CD-ROM. 2. Insert the CD-ROM. When you see the EPSON Installation Program screen, click Cancel. Then type the appropriate drive and folder names in which the printer driver for clients is located, and click OK
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    >\WINME \\WIN2000 \\WINNT40 3. Select the name of the printer, and click OK. Then follow the on-screen instructions. Note: If you also want to install EPSON Status Monitor 3, see page 44 for instructions. Canceling Printing If you need to cancel a print job, follow these
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    Documents (Windows 2000, XP, or NT) on the Printer menu. Uninstalling the Printer Software If you need to reinstall or upgrade the printer driver, first uninstall the current printer driver. Uninstalling the printer driver and EPSON Status Monitor 3 1. Quit all applications. 2. Click Start > Control
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    4. Select EPSON Printer Software, and click Add/Remove or Change/Remove. 1 2 5. On the Printer Model tab, select the LX-300+II icon, and click OK. 60 Using the Printer Software
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    from Status Monitor 3. 7. If you want to uninstall EPSON Status Monitor 3, click Yes in the window that appears. 8. Follow the on-screen instructions. Uninstalling the USB device driver If the printer is connected to your computer with a USB interface cable, you also need to uninstall the USB device
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    Devices, and click Add/Remove. 1 2 Note: ❏ EPSON USB Printer Devices appears only in Windows 98 or Me when the printer is connected to the computer with a USB interface cable. ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. In this case, you need to
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    and lights on the control panel let you: ❏ Adjust line and form feeding ❏ Load and eject paper ❏ Select a built-in font ❏ Change the printer's default settings Control Panel Buttons and Lights 1 6 7 23 45 1 Tear Off (Font) lights Flash when continuous paper is in the tear-off position; otherwise
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    2 Tear Off (Font) button ❏ Advances continuous paper to the tear-off position. ❏ Feeds continuous paper backward from the tear-off position to the top-of-form position. ❏ In Micro Adjust mode, selects one of the six built-in fonts. 3 LF/FF button ❏ Feeds paper line by line when pressed and released.
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    loaded correctly. ❏ Flashes when paper has not been fully ejected or a paper jam has occurred. 7 Pause light ❏ On when the printer is paused. ❏ Flashes when the printer is in Micro Adjust mode. ❏ Flashes when the print head has overheated. Selecting a built-in font Usually you use your software
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    selection stays in effect until you change it again. Note: Settings you make in your application programs usually override settings you make from the printer's control panel. For best results, use your application to select a font. Bar code fonts cannot be selected from the control panel. 66 Using
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    driver, you may sometimes need to change a default setting from the printer's control panel using the Default Setting mode. The following table lists the default settings and the options you can select in Default Setting mode. The settings are explained in detail after the table. For instructions
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    Character table International character set for Italic table Manual feed wait time Buzzer Auto CR (IBM 2380 perforation This feature is available only when continuous paper is selected. When you select On, the printer provides a one-inch (25.4 mm) margin between the last line printed on one page
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    vertical printing alignment, which is useful for printing graphics. Software When you select ESC/P, the printer operates in the EPSON ESC/P mode. When you select IBM 2380 Plus, the printer emulates an IBM printer. 0 slash The zero character has a slash ( ) when this feature is turned on. It has no
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    speed draft, the printer prints up to 300 cps (characters per second) at 10 cpi (characters per inch). When you choose Off, the printer prints up to 225 cps at 10 cpi. I/F (interface) mode The printer comes with three kinds of interfaces; parallel, serial, and USB. If your printer is connected to
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    using the printer driver included in the software CD-ROM that comes with the printer. Turn off this mode if you encounter connection problems when suit your printing needs. Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is
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    . Using Default Setting mode Follow the steps below to enter Default Setting mode and change the printer's default settings. Note: ❏ To print the language selection instructions and Default Setting mode instructions, you need five sheets of A4 or letter-size paper or five pages of continuous paper
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    to exit Default Setting mode. If you want to change any settings, go to step 6. 6. Press the Tear Off (Font) button. The printer prints instructions for changing the settings. 7. Press the LF/FF button to scroll through the options for the selected setting until you see the one you want.
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    transport the printer, and provides basic troubleshooting information. Cleaning the Printer To keep your printer operating at its best, you should clean it thoroughly several times a year. Follow these steps: 1. Remove any paper loaded in the printer and turn it off. 2. Remove the paper guide. If
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    it. 1. Remove any paper loaded in the printer. Make sure the printer is turned off. 2. Unplug the power cord from the electrical outlet; then disconnect the interface cable from the printer. 3. Remove the paper guide, the USB cable holder, paper supports, and knob. Maintenance and Troubleshooting 75
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    the print head is not hot. Then remove the ribbon cartridge. 7. Repack the printer and all the other items in their original packing materials and place them in the printer's original box. Troubleshooting You can solve most printing problems by checking for the solutions in this section. It explains
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    printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem Problem Solution The printer is in the printer. Then press printer. Turn off the printer and open the printer
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    pattern ••• ••• ••• f Pause - f All the lights on the control panel Problem Solution Continuous paper is not fed back to the standby position. Tear off the printed document at the perforation; then press the Load/Eject button. The printer feeds the paper to the standby position. Press the
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    the operation of your printer using the self test. (See page 94.) If the self test works properly the problem is probably caused by the computer, the application software, or the interface cable. If the self to determine whether the outlet is operating properly. Maintenance and Troubleshooting 79
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    click Start > Settings > Printers. For Windows XP, click Start > Control Panel > Printers and Faxes (or Start > Printers and Faxes). Right-click the LX-300+II printer icon and select Properties. Then, click the Ports or Details tab and select the appropriate port. 80 Maintenance and Troubleshooting
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    cartridge may not be installed properly or the ribbon may be worn out. See "Replacing the Ribbon Cartridge" on page 105. The printer printer and check for a paper jam or a ribbon jam. The printer may have overheated. Let the printer off the printer and turn it on again. If the problem persists,
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    missing in the printout. Cause What to do The print head is damaged. Stop printing and contact Epson to have the print head replaced. See "Where To Get Help" on page 96. Dots are ribbon has come loose. Reinstall the ribbon cartridge as described on page 105. 82 Maintenance and Troubleshooting
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    do The software may not be properly configured. Check that the software is correctly configured for your printer. The font selected on the control panel does not print. Cause What to do Your software may your application software and adjust it if necessary. Maintenance and Troubleshooting 83
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    paper. Set the paper release lever to the single-sheet position. Insert a new sheet. The paper on the paper guide is positioned too far to the left or right for the printer to detect it. Move the paper (and the edge guides) a little to the left or right. 84 Maintenance and Troubleshooting
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    paper was not fed correctly or is the wrong type. Turn off the printer and pull out the paper. Insert a new sheet straight into the paper guide. Make sure you're using the right type of paper. See the paper come Reattach the paper to the tractor. off the tractor. Maintenance and Troubleshooting 85
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    is not obstructed by a cable or some other object. The paper supply is too far Make sure that your paper supply is away from the printer. within 3 feet (1 meter) of the printer. The printer cover may be opened. Close the printer cover. The edge guide positions may be incorrect. Position
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    release lever position while paper remained in the printer. Return the paper release lever to the previous guide positions may be incorrect. Position the edge guides at the diamondshaped guide marks. There may be only one sheet left in the bin. Add more paper. Maintenance and Troubleshooting
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    Cause What to do The right and left paper guides are too far apart. Position the paper guides to match the width of your paper. The or too light. Make sure your paper meets the requirements of your printer and cutsheet feeder. See page 115 for paper specifications. One page of Troubleshooting
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    any slack along the width of the paper. Remove slack lengthwise by rotating the paper feed knob. The paper may be caught on the edge guides. Make sure that the paper guide is installed over the paper and that the edge guides are positioned correctly. Maintenance and Troubleshooting 89
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    . Follow these steps to check the installation and reinstall the drivers: 1. Turn the printer on, and plug the USB cable into the printer and the computer. 2. Right-click the My Computer icon on your desktop, then click Properties. 3. Click the Device Manager tab. 90 Maintenance and Troubleshooting
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    menu, click the plus (+) sign beside Other devices to view the installed devices. If USB Printer appears under Other devices, the USB printer device driver is not installed correctly. If EPSON LX-300+II appears, the printer driver is not installed correctly. Maintenance and Troubleshooting 91
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    from the printer, then plug it into the printer again. 4. Under Other devices, select USB Printer or EPSON LX-300+II and click Remove. Then, click OK. 5. When you see the following window, click OK. Then click OK again to close the System Properties dialog box. 92 Maintenance and Troubleshooting
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    your computer. Then reinstall the drivers from the beginning, following the instructions in the User's Guide. Printer does not work correctly with the USB cable If your printer does not work correctly with the USB cable, try one or more of these solutions: ❏ Make sure that the cable you are using is
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    working properly and the problem is probably caused by your printer driver settings, application settings, computer, or interface cable. (Be sure to use a shielded interface cable.) ❏ If the self test does not print properly, there is a problem with the printer. See "Problems and solutions" on page
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    FF button to eject the printed page. Then turn off the printer. c Caution: Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and the LF/FF button to eject the printed page before you turn off the printer. Maintenance and Troubleshooting 95
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    printer for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a support representative Before you call for support, please have the following information ready: ❏ Product name (Epson LX-300+II
  • Epson C11C640001 | Reference Guide - Page 97
    and accessories You can purchase ribbon cartridges and other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canada sales). Maintenance and Troubleshooting 97
  • Epson C11C640001 | Reference Guide - Page 98
    your LX-300+II: ❏ Single-bin cut-sheet feeder (C806371) ❏ Additional tractor (C800301) ❏ Roll paper holder (#8310) ❏ Black ribbon cartridge install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and open the printer cover. 2. If the tractor is installed in the
  • Epson C11C640001 | Reference Guide - Page 99
    posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. 5. Slide the left paper guide so it is aligned with the triangle mark. Then slide the right paper guide to roughly match the width of your paper. Slide the paper support midway between the paper guides. Options and
  • Epson C11C640001 | Reference Guide - Page 100
    's width. Make sure the position of the guide allows the paper to move up and down freely. 10. Push the paper set levers back to clamp the paper against the guide rollers. 11. Remove the paper supports from the edge guides. Insert the two stacker supports supplied with the cut-sheet feeder into the
  • Epson C11C640001 | Reference Guide - Page 101
    fit the size of paper you will use. Note: ❏ To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide. ❏ Make sure the printer cover is open when you print. You can easily switch between continuous paper and cut-sheet feeder paper. See "Switching
  • Epson C11C640001 | Reference Guide - Page 102
    and multipart forms. Follow these steps to install and load paper on the standard and optional tractor: 1. Turn off the printer. 2. Remove the printer cover and paper guide. 3. Pull the paper release lever forward to the continuous-paper position. 4. Install the first tractor in the push-tractor
  • Epson C11C640001 | Reference Guide - Page 103
    8. Turn on the printer. Then hold down the LF/FF button to feed one page. 9. Release the sprocket lock levers on the pull tractor . 12. Make sure the paper is not crooked or wrinkled and then lock the sprockets in place. 13. Replace the printer cover and the paper guide. Options and Consumables 103
  • Epson C11C640001 | Reference Guide - Page 104
    8.5 inch (216 mm) roll paper. Follow these steps to install and use the roll paper holder: 1. Turn off the printer and remove the paper guide. 2. Position the roll paper holder beneath the printer as shown below. Fit the two holes in the base onto the two positioning pegs on the bottom of the
  • Epson C11C640001 | Reference Guide - Page 105
    slide the right edge guide to the opposite guide mark. Replacing the Ribbon Cartridge When printing becomes faint, you need to replace the ribbon cartridge (#8750). Genuine Epson ribbon cartridges are designed and manufactured to work properly with your Epson printer. They ensure proper operation
  • Epson C11C640001 | Reference Guide - Page 106
    not, make sure it is not hot, then use your hand to slide it to the middle.) 4. Remove the used ribbon cartridge from the printer. 5. Remove the new ribbon cartridge from its package and turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so
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    6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Options and Consumables 107
  • Epson C11C640001 | Reference Guide - Page 108
    8. Turn the ribbon-tightening knob in the direction of the arrow to help feed the ribbon into place; it should not be twisted or creased. 9. Replace and close the printer cover. 108 Options and Consumables
  • Epson C11C640001 | Reference Guide - Page 109
    6 Product Information This chapter identifies the printer parts and contains detailed specifications. Printer Parts a h g b c d e f a. edge guides b. paper supports c. paper guide d. paper release lever e. knob f. control panel g. printer cover h. paper guide cover Product Information 109
  • Epson C11C640001 | Reference Guide - Page 110
    b c a d e ji hg f a. serial interface c. paper thickness lever e. power switch g. USB cable holder i. USB interface b. ribbon cartridge d. paper tension unit f. power cord h. tractor j. parallel interface 110 Product Information
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    method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: 9-pin impact dot matrix High speed draft 300 cps at 10 cpi 337 cps at 12 cpi 337 cps at 15 cpi High speed draft 321 cps at 17 cpi condensed 300 cps at 20 cpi Draft 225 cps at 10 cpi 270
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    (159 mm) Width 14.4 inches (366 mm) Depth 10.8 inches (275 mm) (excluding the knob, paper release lever, etc.) Weight approx. 9.7 lb (4.4 kg) Black ribbon cartridge (#8750) Ribbon life 3 million characters Approx. 49 db (A) (ISO 7779 pattern) 112 Product Information
  • Epson C11C640001 | Reference Guide - Page 113
    One standard bidirectional, 8-bit, parallel interface with IEEE-1284 nibble mode support, one EIA-232D serial interface, and one USB (ver1.1) interface 64 KB Bitmap fonts EPSON Draft 10, 12, 15 cpi EPSON Roman 10, 12, 15 cpi, proportional EPSON Sans Serif 10, 12, 15 cpi, proportional Bar code fonts
  • Epson C11C640001 | Reference Guide - Page 114
    Character tables: Character sets: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 The
  • Epson C11C640001 | Reference Guide - Page 115
    Electrical Input voltage range Rated frequency range Input frequency range Rated current Power consumption 120 V Model 220 to 240 V Model AC 99 to 132 V AC 198 to 264 V 50 to 60 Hz 49.5 to 60.5 Hz 0.6 A (maximum 1.4 A depending on the character type) 0.3 A (maximum 0.7 A depending on the
  • Epson C11C640001 | Reference Guide - Page 116
    to 24 lb (52 to 90 g/m²) Cut sheet feeder: 18 to 24 lb (64 to 90 g/m²) Single-sheet multipart forms: paper guide entry Width 3.9 to 10.1 inches (100 to 257 mm) Length 3.9 to 14.3 inches (100 to 364 mm) Copies 1 original + up to 4 copies Thickness 0.0047 to 0.
  • Epson C11C640001 | Reference Guide - Page 117
    Envelopes: paper guide entry Size No. 6: 6.5 × 3.6 inches (165 × 92 mm) No. 10: 9.5 × 4.1 inches (241 × 105 mm) Thickness 0.0063 to 0.0205 inch (0.16 to 0.52 mm) Weight 12 to
  • Epson C11C640001 | Reference Guide - Page 118
    Labels: bottom entry Label size Backing sheet width Backing sheet length Backing sheet thickness Total thickness Label weight 15/16 × 2.5 inches (23.8 × 63.5 mm) minimum 0.1 inch (2.5 mm) corner radius, minimum 4.0 to 10.0 inches (101.6 to 254 mm) 4.0 to 22.0 inches (101.6 to 558.8 mm) 0.0028 to 0.
  • Epson C11C640001 | Reference Guide - Page 119
    Printable area Single sheets and envelopes: A The minimum top margin is 0.17 inch (4.2 mm). B The minimum left and right margins are 0.12 inch (3.0 mm). For single sheets the maximum paper width is 10.1 inches (257 mm). The maximum printable width is 8.0 inches (203.2 mm). If the paper size is
  • Epson C11C640001 | Reference Guide - Page 120
    Continuous paper A The minimum top and bottom margins above and below the perforation are 0.17 inch (4.2 mm) each. B The minimum left and right margins are 0.51 inch (13 mm) each. The maximum paper width is 10.0 inches (254 mm). The maximum printable width is 8.0 inches (203.2 mm). If the paper size
  • Epson C11C640001 | Reference Guide - Page 121
    Roll paper: A The minimum top margin is 0.17 inch (4.2 mm). B The minimum left margin is 0.12 inch (3.0 mm). The minimum right margin is 0.12 inch (3.0 mm). The maximum printable width is 8.0 inches (203.2 mm). Paper alignment Printing starts at "0" on the scale. The unprintable area is to the left
  • Epson C11C640001 | Reference Guide - Page 122
    Command Lists Your printer supports the Epson ESC/P control codes and IBM 2380 Plus emulation control codes listed below. EPSON ESC/P control codes Selecting an Epson ESC/P printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM Paper feeding:
  • Epson C11C640001 | Reference Guide - Page 123
    Y, ESC Z, ESC *, ESC ^ Bar code: ESC (B IBM 2380 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC [ F Paper
  • Epson C11C640001 | Reference Guide - Page 124
    Print position motion: ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J Font selection: DC2, ESC P, ESC :, ESC E, ESC F, ESC I, ESC [d, ESC [I Font enhancement: DC4, SO, ESC SO, ESC W, ESC [ @, SI, ESC SI, ESC G, ESC H, ESC T, ESC S, ESC -, ESC _ Spacing: BS, SP Character handling: ESC 6, ESC 7, ESC [T,
  • Epson C11C640001 | Reference Guide - Page 125
    Standards and approvals Safety approvals 120 V version: Safety standards EMI 230 V version: Safety standards EMI EMC UL60950 CSA60950 FCC part 15 subpart B Class B CAN/CSA - CEI/IEC CISPR22 class B EN60950 AS/NZS CISPR22 class B EN55022 class B EN61000-3-2 EN61000-3-3 EN55024 CE marking 230 V
  • Epson C11C640001 | Reference Guide - Page 126
    settings, 67 to 73 printer driver settings, 38 to 39 Character sets, international, 114 table, 68, 71, 114 Cleaning printer, 74 to 75 Clearing Edge guides, 109 Electronic specifications, 113 to 114 Envelopes, 29 to 30, 32, 117 Environmental specifications, 115 EPSON, help, 96 to 97 EPSON Status
  • Epson C11C640001 | Reference Guide - Page 127
    , 67, 70 Power cord, 110 Power supply problems, 79 to 80 Printable columns, 111 Print direction, 67, 69 Printer cleaning, 74 to 75 cover, 109 parts, 109 to 110 server, 45 to 49 sharing, 45 to 58 specifications, 111 to 124 transporting, 75 to 76 Printer driver accessing, 34 to 37 settings, 38 to
  • Epson C11C640001 | Reference Guide - Page 128
    default settings, 73 Ribbon cartridge life, 112 location, 110 replacing, 82, 98, 105 to 108 Roll paper holder, 98, 104 to 105, 112 Roll paper specifications, 118 S Safety instructions, 7 to 10 Self test, 94 to 95 Serial interface, 67, 70, 110 Server, printer, 45 to 49 Sharing printer, 45 to 58
  • Epson C11C640001 | Reference Guide - Page 129
    U Unidirectional (Uni-d) printing, 69 Uninstalling printer software, 59 to 61 USB device driver, 61 to 62 USB cable, 93 cable holder, 110 device driver, uninstalling, 61 to 62 interface, 67, 70, 110 problems, 90 to 93 Z Zero slash, 67, 69 Index 129
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9-pin Dot Matrix Printer
Reference Guide