Epson C300011B Warranty Statement

Warranty

Epson America, Inc. Limited Warranty for Commercial Products

What Is Covered

: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the

EPSON Fiery Spark Software RIP License Protection Key (the “key” or the “product”)

accompanied by this limited warranty statement, if purchased and used in the United Sates or

Canada, will conform to the manufacturer’s specifications and will be free from defects in

workmanship and materials for a period of 1 year from the date of original purchase (proof of

purchase required).

The key is needed by the end-user to use the Fiery Spark Software RIP (the “Software”). THIS

LIMITED WARRANTY COVERS ONLY THE KEY, NOT THE SOFTWARE. For the

Software license and Software warranty terms, please refer to the ELECTRONIC FOR

IMAGING SOFTWARE LICENSE AGREEMENT, which will appear on-screen during the

Software installation process.

What Epson Will Do to Correct Problems

: Should the key prove defective during the warranty

period, please call the toll-free EPSON Preferred support line identified in the EPSON Preferred

limited warranty booklet that was included with your printer. In order to access this toll-free

number for warranty support for the key, you must have the printer’s Unit ID number, which

was provided in the booklet. Please see the printer’s limited warranty booklet for more

information about toll-free technical support. If you have any difficulty with the toll-free support

number, please call (562) 276-1305 in the U.S. or (905) 709-2567 in Canada during normal

business hours.

When you call, an Epson service technician will provide telephone diagnostics to determine the

cause of the problem with the key. If it is determined that the key is defective, then Epson will

exchange the defective key. The replacement key may be new or refurbished to the Epson

standard of quality. Exchange products assume the remaining warranty period of the original

product.

Epson usually will ship the replacement key to your location the next business day, if notified

before 2:00 p.m. Pacific Time. If notified after that time, the replacement key usually will arrive