Epson C31CA26031 Technical Reference
Epson C31CA26031 - TM C3400 SecurColor Color Inkjet Printer Manual
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- Epson C31CA26031 | Technical Reference - Page 1
administrator for necessary information to administer TM-C3400 in the system such as distributing driver or installing new printer or replacing the printer. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01 - Epson C31CA26031 | Technical Reference - Page 2
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those - Epson C31CA26031 | Technical Reference - Page 3
www.solutechnic.com 3 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 4
com For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 5
to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice. • If you open the DIP switch cover, be sure to la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 6
ways other than those mentioned in this manual. Different connections may cause equipment damage or ink cartridge during transportation of the printer. Restriction of Use When this product is used for applications 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : - Epson C31CA26031 | Technical Reference - Page 7
and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Application Development Information Chapter 4 Handling Chapter 5 Maintenance of the TM-C3400 7 SOLUTECHNIC PARIS-NORD - Epson C31CA26031 | Technical Reference - Page 8
www.solutechnic.com 8 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 9
Paper ejection tray ...20 ■ Status/Error Indications ...21 ■ Print without Missing Dots 23 ■ Software ...25 ■ Product Specifications ...26 Hardware Requirements...28 Printing Specifications ...28 Paper Specifications ...29 Print Area and Cutting Position ...43 Paper Ejection Tray...51 Ink Cartridge - Epson C31CA26031 | Technical Reference - Page 10
Setting EPSON Status Monitor 3 ...114 Setting the Post-Printing Movements 118 Application Development Information 123 ■ Overview...123 ■ Printer Driver ...123 ■ Sample Program ...124 ■ EpsonNet SDK ...126 Environmental Setting for EpsonNet SDK 126 ■ Utilities and Manuals ...128 Download ...130 - Epson C31CA26031 | Technical Reference - Page 11
Ink Cartridge 141 ■ Replacing the Paper ...143 Replacing the Roll Paper...143 Replacing the Fanfold Paper...145 ■ Ejection Angle of Printed Paper 148 ■ Removing Jammed Paper 149 For Roll Paper ...149 For Fanfold Paper ...150 ■ How to Use the Printer Driver 152 How to Display the Printer Driver - Epson C31CA26031 | Technical Reference - Page 12
a paper type/changing the print setting 224 Replacing the Printer...225 ■ Managing the Printer ...227 Monitoring the Network Printer ...227 ■ For Inquiries ...228 12 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66 - Epson C31CA26031 | Technical Reference - Page 13
describes features and specifications of the product. Features The TM-C3400 is a 3-color ink jet printer that offers high speed easy operability and high reliability required for on-demand label printing. Printing • High-speed printing 1 ∗ 92 mm/s (printing width 56 mm, 360 dpi × 180 dpi, bi - Epson C31CA26031 | Technical Reference - Page 14
installed. Software • Windows® printer driver is available. • The printer driver has the built-in barcode font, and available from .NET application. • Reprint function allows printing to the page that was not printed after solving paper jam error or an error of paper out. • The printer status can - Epson C31CA26031 | Technical Reference - Page 15
• Ink cartridge (Model number: SJIC15P) • Paper ejection tray • Power switch cover • Paper feed guide (for fanfold paper: attached on the rear of the fanfold paper cover) • AC Adapter (Model: PS-180) • AC cable • USB cable (USB interface model only) • Instruction sheet • User's Manuals (for printer - Epson C31CA26031 | Technical Reference - Page 16
Name and Function Front Release lever Paper ejection guide Control panel Paper ejection tray Paper ejection table Paper ejection guide lock Roll paper cover Ink cartridge cover Power switch Power switch cover Control panel Power LED Error LED Ink LED Paper LED 16 CUT button FEED button - Epson C31CA26031 | Technical Reference - Page 17
.com Back Chapter 1 Product Overview Fanfold paper cover Paper feed guide Fanfold paper guide 1 Connector (lower rear) USB Interface Model Power connector Cable hook Inlet (AC Adapter) AC Adapter Ethernet Interface Model USB connector Status sheet button Power connector Cable hook Ethernet - Epson C31CA26031 | Technical Reference - Page 18
POWER button has been pressed for 3 seconds. • When DIP switch 1 is ON, the printer settings are reset after POWER button has been pressed for 3 seconds. See "Setting the Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic. - Epson C31CA26031 | Technical Reference - Page 19
Between Labels". Status sheet button (Ethernet interface model only) Prints status sheet. It is recommended to use Plain Media Roll paper with the width of 108 mm for printing the status sheet. • The media position detection setting is set on [Maintenance And Utilities] tab on the printer driver - Epson C31CA26031 | Technical Reference - Page 20
installed. • Lights off when the paper is correctly installed. • The INK LED does not flash even if the ink is low when the "LED Notification Setting at Ink Low" is set not to appear on [Notification Settings] on [Maintenance And Utilities] tab of the printer driver. • The printer status is also - Epson C31CA26031 | Technical Reference - Page 21
remedy from the LED indication for the error. / : Lights / : Flashes LED Power Error Ink Paper : Off -: No change Status Remedy - - - Power on - Powering off Charging ink - - - - 1 Closing roll paper cover Saving or printing data AID temperature error The ambient temperature may - Epson C31CA26031 | Technical Reference - Page 22
.com / : Lights / : Flashes LED Power Error Ink Paper - - - - - - - - - - - - - - - - - - - : Off -: No change Status Paper size error Paper path error Paper jam error Paper type error Ink end Waste ink cartridge is full Ink cartridge is not loaded Ink cartridge is not loaded - Epson C31CA26031 | Technical Reference - Page 23
printer driver. • High Reliability Mode (Void Image Print) Missing dots check is performed after printing page. 1 The Void Image is printed in solid black by default; however, other image files can EPSON Status Monitor 3 is displayed. Select the next operation from [Restart printing] (printing - Epson C31CA26031 | Technical Reference - Page 24
Mode (Reprint)], do not uncheck [Use EPSON Status Monitor 3] of [Driver Preferences] in [Driver Utilities] tab. 24 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info@solutechnic - Epson C31CA26031 | Technical Reference - Page 25
on front of the application while printing. Installed simultaneously with the printer Monitoring the printer EPSON Status Monitor 3 driver, and selects from enable or disable. (The default setting when installed: Disable) 1 Install Assistant Distributing the printer driver and setting Creates - Epson C31CA26031 | Technical Reference - Page 26
Program Specifications The software development kit for monitoring the printer via network. This is the sample programs for using TM-C3400. (VB.NET, C++ is prepared for all programs. VB 6.0, C# is prepared for some programs.) Product Specifications Printing method Paper feed Autocutter Cutting - Epson C31CA26031 | Technical Reference - Page 27
on Seiko Epson Corporation standard) Two-dimensional code printing PDF417, QR code, Maxi Code, S1 ink cartridge, roll paper, paper ejection tray) SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 28
Windows XP 512 MB or larger is recommended / Vista / Server2003 HDD Free space must be 250 MB or larger The printers on the network is supported up to 64 printers. In that case, if the minimum requirements above are not met, the printer may not be able to come up to its standard. Printing - Epson C31CA26031 | Technical Reference - Page 29
and the size of paper specified for this printer. When using paper other than specified paper, paper feed accuracy, barcode detection accuracy, printing quality may be degraded or frequent paper jam may occur. Paper type Category Form Width Receipt (Continuous paper) Plain Media Fine Media - Epson C31CA26031 | Technical Reference - Page 30
diameter: 44.1 mm Maximum 101.6 mm Printing face must be facing outside. Do not use the paper with a hole or cutout. 30 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info - Epson C31CA26031 | Technical Reference - Page 31
Product Overview Center of paper width Paper feeding direction Interval of black marks Perforation position 0.5 mm or more (When using fanfold paper) Black mark width Paper type Form Paper width Black mark width Black mark length Black mark centering position Black mark interval - Epson C31CA26031 | Technical Reference - Page 32
can be detected by black mark sensor) when inserting the paper from either side in order to use the paper inserting from reverse direction. 32 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - Epson C31CA26031 | Technical Reference - Page 33
on left/right side Paper thickness Roll paper core External diameter Winding direction Plain Media Label, Fine Media Label, Synthetic Media Label Roll paper 30 to 112 mm 25.4 to 108 mm 2 ± 0.5 mm 0.128 to 0.195 mm Outside diameter: 44.1 mm Maximum 101.6 mm Printing face must be facing outside - Epson C31CA26031 | Technical Reference - Page 34
width When removing right and left fringes only (Black Mark Die-cut Label) Backing paper width Label Label length Label length Edge R Edge R Gap between labels labels Gap between Backing paper Label area Label chaff Label width Label width Edge cutoff Edge cutoff Edge cutoff (edge) Edge - Epson C31CA26031 | Technical Reference - Page 35
cutoff on left/right side 2 ± 0.5 mm Label edge R 2 mm or less 1 Paper thickness 0.145 mm Roll paper core Outside diameter: 56.8 mm External diameter Maximum 101.6 mm Winding direction Printing face must be facing outside. Do not use the paper with a hole or cutout. SOLUTECHNIC PARIS - Epson C31CA26031 | Technical Reference - Page 36
{0.59"} to 50.8 {2"} mm, use the label of "When removing right and left fringes only" in the illustration. 3 to 5 mm 2 ± 0.5 mm 2 mm or less 0.195 mm Outside diameter: 44.1 mm Maximum 101.6 mm Printing face must be facing outside. Do not use the paper with a hole or cutout. 36 SOLUTECHNIC PARIS - Epson C31CA26031 | Technical Reference - Page 37
marks Center of paper width Paper feeding direction Chapter 1 Product Overview Center of paper width Paper feeding direction Black mark length Interval of black marks Perforation position 5 mm or more (When using fanfold paper) Black mark width 1 Backing paper Label area When - Epson C31CA26031 | Technical Reference - Page 38
mm Outside diameter: 44.1 mm Maximum 101.6 mm Printing face must be facing outside. • Do not use the paper with a hole or cutout. • when using this type of paper, the label end and the black mark end of the black mark position on the die-cut label must be matched. 38 SOLUTECHNIC PARIS-NORD SARL - Epson C31CA26031 | Technical Reference - Page 39
External diameter Maximum 101.6 mm Winding direction Printing face must be facing outside. • Do not use the paper with a hole or cutout. • when using this type of paper, the label end and the black mark end of the black mark position on the die-cut label must be matched. SOLUTECHNIC PARIS-NORD - Epson C31CA26031 | Technical Reference - Page 40
mm Outside diameter: 44.1 mm Maximum 101.6 mm Printing face must be facing outside. • Do not use the paper with a hole or cutout. • when using this type of paper, the label end and the black mark end of the black mark position on the die-cut label must be matched. 40 SOLUTECHNIC PARIS-NORD SARL - Epson C31CA26031 | Technical Reference - Page 41
this type of paper, the label end and the black mark end of the black mark position on the die-cut label must be matched. • Make sure to keep the same position of the black marks to the perforated lines (position that can be detected by black mark sensor) when inserting the paper from either side - Epson C31CA26031 | Technical Reference - Page 42
of black marks Center of paper width Center of paper width Paper feeding direction Paper feeding direction Black mark length Interval of black marks Black mark width Paper type Form Backing paper width Black mark width Black mark length Black mark centering position Black mark - Epson C31CA26031 | Technical Reference - Page 43
more 15.0 mm or more (When auto-cutting) Auto-cut position 2.0 mm 2.0 mm Print area width 2.0 mm Print area Paper When the roll paper option is set to "Banner Mode," a top margin is set only on the first page of the print job, and not on the rest. A bottom margin is set on the last - Epson C31CA26031 | Technical Reference - Page 44
or more (When auto-cutting) Auto-cut position 2.0 mm 2.0 mm 2.0 mm Print area width 2.0 mm 2.0 mm Print area Label area Backing paper When the roll paper option is set to "Banner Mode," a top margin is set only on the first page of the print job, and not on the rest. A bottom margin is set on - Epson C31CA26031 | Technical Reference - Page 45
11.0 mm or more 18.0 mm or more (When auto-cutting) 3.0 mm Auto-cut position 2.0 mm 1.5 mm 2.0 mm 2.0 mm Print area width 2.0 mm 2.0 mm Print area Label area Backing paper SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01 - Epson C31CA26031 | Technical Reference - Page 46
(When auto-cutting) Auto-cut position 2.0 mm Print area width 2.0 mm 2.0 mm Print area Paper 46 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http - Epson C31CA26031 | Technical Reference - Page 47
mm 2.0 mm 2.0 mm Perforated line Auto-cut position 2.0 mm Print area width 2.0 mm Print area Paper SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http - Epson C31CA26031 | Technical Reference - Page 48
area width 1.5 mm 2.0 mm 2.0 mm 2.0 mm Print area Label area Backing paper 48 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic - Epson C31CA26031 | Technical Reference - Page 49
or more 5.0 mm or more Auto-cut position 2.0 mm 2.0 mm 3.0 to 3.5 mm 3.0 to 3.5 mm Perforated line Auto-cut position 2.0 mm Print area width 2.0 mm Print area Label area Backing paper • Make sure to adjust perforated lines to an integral multiple of issuing pitch. • The perforated line and - Epson C31CA26031 | Technical Reference - Page 50
288.1 mm 292.1 mm Auto-cut position 2.0 mm Print area width 2.0 mm 2.0 mm Print area Paper 50 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http - Epson C31CA26031 | Technical Reference - Page 51
the condition of the paper or printing. Ink Cartridge Model number Type Ink color Ink type Ink life Temperatures Transport Storage Installation SJIC15P 3-color exclusive integrated ink cartridge Cyan, magenta, yellow Pigment ink 6 months after loading to the printer, 2 years after manufacturing - Epson C31CA26031 | Technical Reference - Page 52
CAT5e or FTP cable for the Ethernet cable. 52 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 53
• Continuous label (Synthetic Media): 100,000 cuts Carriage mechanism 6 million passes (3 million carriage returns) Maintenance is requested when it reaches 20,000,000 passes (the printer will stop) (For details on the LED lighting/flashing patterns when maintenance is requested, see "Status/Error - Epson C31CA26031 | Technical Reference - Page 54
Temperatures (° C) Barcode printing 15 to 35° C, 20 to 80%RH (no condensation) Storage When packed (ink not loaded): -20 to 60° condensation) -20° C or 60° C: up to 120 hours Ink loaded: -20 to 40° C -20° C: up to Bystander position) (Based on Epson evaluation conditions including the use - Epson C31CA26031 | Technical Reference - Page 55
tray is extended) 388 (when the paper ejection tray is shortend) 300 [Unit: mm] SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic - Epson C31CA26031 | Technical Reference - Page 56
protrusions) Weight Approximately 0.4 kg {14.11 oz} (excluding the AC cable) Color Black (matte) Material No specific brominated flame retardants, such as PBBE and PBB, are used - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www. - Epson C31CA26031 | Technical Reference - Page 57
the printer driver without using the install package, and make the settings. • The settings of [Monitoring Preferences] in [Driver Utilities] tab is not reflected for the install package. The default setting is the error display of the EPSON Status Monitor 3 (Notifies when printing is impossible - Epson C31CA26031 | Technical Reference - Page 58
is turned on, auto head cleaning is performed, which wastes ink. Printing • For the USB interface model, it takes time for the next printing if you turn the printer off and on after printing. • The ink cartridge contains 3 colors of ink. Even when one particular color is specified, all 3 colors of - Epson C31CA26031 | Technical Reference - Page 59
, see Loading/Replacing the Roll Paper on page 76. 2 Turn on the printer. 3 Load a new ink cartridge. 2 For details, see Loading/Replacing the Ink Cartridge on page 63. • Ink charging starts after the ink cartridge cover is closed. • When the ink cartridge is installed for the first time - Epson C31CA26031 | Technical Reference - Page 60
(page 62) 3. Loading/Replacing the Ink Cartridge (page 63) 4. Connecting the Printer to the Host Computer (page 65) 5. Installing the Driver (page 67) 6. Setting the DIP Switches (page 74) 7. Loading/Replacing the Paper (page 76) 8. Attaching/Adjusting the Paper Ejection Tray (page 96) 9. Attaching - Epson C31CA26031 | Technical Reference - Page 61
horizontally. • Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened. • Do not place the printer in a dusty location. • Protect the printer from heavy impacts. They may cause defective print. • Do not allow cables to get caught or - Epson C31CA26031 | Technical Reference - Page 62
• Should a fault ever occur in the EPSON PS-180 or equivalent product, immediately turn off the power to the printer and remove the power supply cable from the la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic. - Epson C31CA26031 | Technical Reference - Page 63
sure to install the roll paper first, and turn on the printer, and then install the ink cartridge. See Loading/Replacing the Roll Paper on page 76 for how to load the roll paper. • Always use the EPSON SJIC15P as the ink cartridge. • Do not open the package of the ink cartridge until you are ready - Epson C31CA26031 | Technical Reference - Page 64
. The POWER LED (green) starts flashing when the ink charge starts. Charging is finished when the POWER LED flashing becomes lighting. • When the ink cartridge is loaded for the first time, the printer uses ink to prepare for printing (initial ink charge), therefore, the first replacement period is - Epson C31CA26031 | Technical Reference - Page 65
printer driver is installed. • Make sure to use the USB cable included with the printer. Insert the USB cable to the USB connector on the lower rear of the printer A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www. - Epson C31CA26031 | Technical Reference - Page 66
10/100BASE-T LAN connector. 1 Open the connector cover on the rear of the printer. 2 Connect a LAN cable to the LAN connector by pressing firmly until the -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www. - Epson C31CA26031 | Technical Reference - Page 67
printer driver file: Not described in this manual. Execute the installer of the printer driver, and follow the instructions on the screen to install the printer driver. For Ethernet interface model whose network setting has not changed from the factory default to install the printer driver. 1 Double- - Epson C31CA26031 | Technical Reference - Page 68
, then turn the power on. 5 Click [Exit]. This is the end of driver installation. 68 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 69
When the network setting such as IP address setting on TM-C3400 was already made, the setting is applied. The setting can not be changed. Follow the steps below to install the printer driver and execute the network setting. 1 Turn the printer on. 2 Double-click the icon for Easy Setup "EPSetup.exe - Epson C31CA26031 | Technical Reference - Page 70
, and click [Next]. When the IP address was already set in the printer, go to step 9. 6 The method for acquiring IP address is displayed. Select the method you want to take, and click [Next]. When you select "Manual", enter the IP address. 70 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Epson C31CA26031 | Technical Reference - Page 71
notice of the communication setting is displayed. Click 2 [Next]. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 71 - Epson C31CA26031 | Technical Reference - Page 72
Name and click [Next]. Do not check the box of [Print test page]. 10Select which installed printer driver to use as a default printer, and click [Next]. The printer driver will be installed after clicking [Next]. 72 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne - Epson C31CA26031 | Technical Reference - Page 73
Chapter 2 Setup 12Click [Exit]. 2 This is the end of driver installation and network setting. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www - Epson C31CA26031 | Technical Reference - Page 74
paper type between roll paper and fanfold paper (The default setting is roll paper printer is turned off. 2 Open the ink cartridge ink cartridge cover. 74 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 75
Reset Power ON/OFF Fixed to OFF (Do not change) Fanfold paper Roll paper Fixed to OFF (Do not change) High Low Factory settings OFF Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 75 - Epson C31CA26031 | Technical Reference - Page 76
detection (page 79) 3. Removing the paper feed guide (page 80) 4. Adjusting roll paper guide/paper ejection guide (page 81) 5. Loading the paper and turning on the printer (page 84) Before loading or replacing the roll paper, make sure that the DIP switch 3 (paper selection) setting is OFF (roll - Epson C31CA26031 | Technical Reference - Page 77
procedure is not required when the paper is initially loaded to the printer. For roll paper 1 Press down the release lever, and pull it to the front to open the roll paper cover. Remove the roll paper or the roll paper core if any. 2 2 Close the roll paper cover. SOLUTECHNIC PARIS-NORD SARL- 52 - Epson C31CA26031 | Technical Reference - Page 78
www.solutechnic.com For fanfold paper 1 Open the fanfold paper cover. 2 Remove the remaining paper. 78 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http - Epson C31CA26031 | Technical Reference - Page 79
the driver window.) 4 Change [Media position detection] on [Maintenance And Utilities] tab of the printer driver depending on the paper to use. Roll paper type Media position detection setting 2 Receipt/Full-page Label/Transparent Full-page Label Not applied Black Mark Die-cut Label Detects - Epson C31CA26031 | Technical Reference - Page 80
Removing the paper feed guide This procedure is not required when the paper is initially loaded to the printer or the paper type is not changed (roll paper/fanfold paper). Attach the paper feed guide to the printer only when using the fanfold paper. Be sure to remove the paper feed guide when using - Epson C31CA26031 | Technical Reference - Page 81
release lever, and pull it to the front to open the roll paper cover. 2 Unlock the roll paper guide. 2 3 Push the paper guide on the left in the direction of the arrow, and load the roll paper with the printing side up. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne - Epson C31CA26031 | Technical Reference - Page 82
www.solutechnic.com 4 Lock the roll paper guide. 5 Release the lock of the paper ejection guide with a fine-tipped object. 6 Align the paper ejection guide with the roll paper width. 82 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG - Epson C31CA26031 | Technical Reference - Page 83
www.solutechnic.com 7 Lock the paper ejection guide. Chapter 2 Setup 8 Close the roll paper cover. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http:// - Epson C31CA26031 | Technical Reference - Page 84
turning on the printer Steps 1 to 3 below are not necessary after performing Step 4. Adjusting roll paper guide/paper ejection guide on page 81. 1 Press down the release lever, and pull it to the front to open the roll paper cover. 2 Load the roll paper with the printing side up. 84 SOLUTECHNIC - Epson C31CA26031 | Technical Reference - Page 85
roll paper with the paper ejection guide. 4 Turn the power on. The roll paper is automatically fed. When paper set operation at the paper cover close is set as "Media Loading Method (with Cutting)" of [Media Loading Settings] on [Maintenance And Utilities] tab on the printer 2 driver, paper is - Epson C31CA26031 | Technical Reference - Page 86
(page 89) 3. Attaching the paper feed guide (page 90) 4. Adjusting paper ejection guide/fanfold paper guide (page 92) 5. Loading the fanfold paper and turning on the printer (page 94) Make sure that the DIP switch 3 (paper selection) setting is ON (fanfold paper) before loading or replacing the - Epson C31CA26031 | Technical Reference - Page 87
procedure is not required when the paper is initially loaded to the printer. For roll paper 1 Press down the release lever, and pull it to the front to open the roll paper cover. Remove the roll paper or the roll paper core if any. 2 2 Close the roll paper cover. SOLUTECHNIC PARIS-NORD SARL- 52 - Epson C31CA26031 | Technical Reference - Page 88
www.solutechnic.com For fanfold paper 1 Open the fanfold paper cover. 2 Remove the paper left. 88 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www. - Epson C31CA26031 | Technical Reference - Page 89
the driver window.) 4 Change [Media Position Detection] on [Maintenance And Utilities] tab of the printer driver depending on the paper to use. 2 Paper type to use Media position detection setting Black Mark Die-cut Label Black Mark Receipt Die-cut Label/Black Mark Die-cut Label /Transparent - Epson C31CA26031 | Technical Reference - Page 90
.solutechnic.com 3. Attaching the paper feed guide This procedure is not required when paper type (roll paper/fanfold paper) is not changed. Make sure to attach the paper feed guide when using fanfold paper. 1 Open the fanfold paper cover and take out the paper feed guide. 2 Press down the release - Epson C31CA26031 | Technical Reference - Page 91
into the grooves inside of the roll paper cover to attach it. 4 Close the roll paper cover. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www - Epson C31CA26031 | Technical Reference - Page 92
www.solutechnic.com 4. Adjusting paper ejection guide/fanfold paper guide This procedure is not required when paper type (roll paper/fanfold paper) is not changed. 1 Release the lock of the paper ejection guide with a fine-tipped object. 2 Slide the paper ejection guide as wide as possible. 3 Lock - Epson C31CA26031 | Technical Reference - Page 93
www.solutechnic.com Chapter 2 Setup 4 Open the fanfold paper cover and release the lock of the fanfold paper guide. 5 Align the fanfold paper guide with the fanfold paper width. 2 6 Lock the fanfold paper guide. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vall - Epson C31CA26031 | Technical Reference - Page 94
. 2 After the Power LED stops flashing and lights, insert the paper into the paper slot with the print surface facing upward until it is pulled into inside the printer (approximately 100 mm). The paper is automatically fed. When paper set operation at the paper cover close is set as "Media Loading - Epson C31CA26031 | Technical Reference - Page 95
cover. Chapter 2 Setup This is the end of loading of the fanfold paper. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 95 - Epson C31CA26031 | Technical Reference - Page 96
the steps below to install/adjust the ejection tray. • Paper may not stay in the paper ejection tray depending on the paper curl and length. • When the fanfold paper is used, the several printed papers can be stored in the ejection tray. See Paper Ejection Tray on page 51 for the numbers of the - Epson C31CA26031 | Technical Reference - Page 97
the bottom tray to align it with the paper length. Chapter 2 Setup 4 Lock the paper ejection tray. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http - Epson C31CA26031 | Technical Reference - Page 98
to ON. 2 Push the power switch cover onto the power switch of the printer. 98 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 99
object. 2 Push the power switch cover onto the power switch of the printer. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 99 - Epson C31CA26031 | Technical Reference - Page 100
set on the printer driver. Printer setting • Missing Dot Operation Settings • Notification Settings • Media Loading Settings • Media Position Detection • Panel Button Settings Driver setting • Setting for EPSON Status Monitor 3 • Settings For Handling Media After Print Missing Dot Operation Settings - Epson C31CA26031 | Technical Reference - Page 101
Dot Operation Settings] window is displayed. Select [Missing Dot Operation Settings] and click [Next]. 5 Select the setting mode. See Print without Missing Dots on A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www. - Epson C31CA26031 | Technical Reference - Page 102
High Reliability Mode (Void Image Print) when dots are missing. The default void printing is all-in-black printing with height of 25.4 mm and user can change this to another image file. 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how - Epson C31CA26031 | Technical Reference - Page 103
5 Click [Browse] to select the image to print. Click [Register] to register the image to print. Click [Cancel] to terminate without performing the [ A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 104
when dot missing occurs in the High Reliability Mode (Void Image Print). 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how to display the driver window.) 3 Select the [Maintenance And Utilities] tab and click [Missing Dot Operation - Epson C31CA26031 | Technical Reference - Page 105
www.solutechnic.com 6 Click [OK] to finish the test print. Chapter 2 Setup 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 105 - Epson C31CA26031 | Technical Reference - Page 106
EPSON Status Monitor 3 is in active. (Default setting is [No Error Notification]. The user does not need to change when using with default setting.) Follow the steps below to set the notification setting. 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver - Epson C31CA26031 | Technical Reference - Page 107
Notification Setting at Ink Low Notification Setting at a Paper Size/Type Error 6 Setting is completed. Click [OK] to finish. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 108
. No Media Loading The printer does not feed the paper to the print starting √ position at power-on. - Method 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how to display the driver window.) 3 Select [Maintenance And Utilities - Epson C31CA26031 | Technical Reference - Page 109
Chapter 2 Setup 4 The [Media Loading Method Settings] window is displayed. Select your choice and click [Next]. 5 Sets paper feed to the print starting position and click [OK]. Click [Cancel] to terminate without performing the [Media Loading Method Settings]. Paper Set Operation at the Start up - Epson C31CA26031 | Technical Reference - Page 110
position to the top of the black mark. • Detect Margins Between Labels When using Die-cut Label, adjusts printing position and autocutting position to the top of the labels. The printing is not performed and an error occurs when the printer setting is not matched to the paper type to use. Make sure - Epson C31CA26031 | Technical Reference - Page 111
.com Chapter 2 Setup Paper type to use No Detection Black Mark - Fan-fold Receipt Media Black Mark Die-cut - Label √: Used, -: Not Used Detect Blackmarks on Die-cut Labels Detect Blackmarks on Continuous Paper Detect Margins Between Labels - √ - √ - √ 2 SOLUTECHNIC PARIS-NORD - Epson C31CA26031 | Technical Reference - Page 112
Button • Cut Button Follow the steps below to make the setting. 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how to display the driver window.) 3 Select [Maintenance And Utilities] tab, and click [Panel Button Settings]. 4 The [Panel - Epson C31CA26031 | Technical Reference - Page 113
Cut Button 6 Setting is completed. Click [OK] to finish. 2 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 113 - Epson C31CA26031 | Technical Reference - Page 114
.com Setting EPSON Status Monitor 3 The following is available when EPSON Status Monitor 3 is enabled. • The printer window is automatically displayed during printing to check printing status. • Error information is displayed when an error occurs during printing. The EPSON Status Monitor 3 will not - Epson C31CA26031 | Technical Reference - Page 115
Chapter 2 Setup Enable or disable setting of EPSON Status Monitor 3 EPSON Status Monitor 3 is disabled by default. Follow the steps below to enable EPSON Status Monitor 3. 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how to display - Epson C31CA26031 | Technical Reference - Page 116
The [Monitoring Preferences] window is displayed. Click on the box of your choice, , and click [OK]. • Error: • Communication Error: • Ink Low: • Maintenance Call: When the paper or ink is time to replace (Default setting: screen notification [On]) When the printer is OFF (Default setting: screen - Epson C31CA26031 | Technical Reference - Page 117
not displayed when default setting. Follow the steps below to display the icon. 1 Turn the printer on. 2 Display the printer driver window. (See How to Use the Printer Driver on page 152 for how to display the driver window.) 3 Select [Driver Utilities] tab and click [Monitoring Preferences]. 4 The - Epson C31CA26031 | Technical Reference - Page 118
the Post-Printing Movements The following post-printing movement can be set on this printer. Sets from [Settings For Handing Paper After Print] on [General] of the printer driver. • Auto Cut: After Every Page/Only After Last Page/After Specified Number of Pages After printing, the paper is fed - Epson C31CA26031 | Technical Reference - Page 119
Model (except shared printer) Printer Diver Settings Printer Operating No Auto Cut Paper type to use Paper cutting method Auto Cut Stop at the Print End Position Feed To Cut Position Feed To Peel Off Position Receipt Cuts automatically √ - - - Full-page Label Cuts automatically - Epson C31CA26031 | Technical Reference - Page 120
www.solutechnic.com Paper type to use Black Mark Receipt Fan-fold Media Black Mark Die-cut Label √: Used, -: Not Used Printer Diver Settings Paper cutting method Auto Cut Printer Operating No Auto Cut Stop at the Print End Position Feed To Cut Position Feed To Peel Off Position Cuts - Epson C31CA26031 | Technical Reference - Page 121
Model and shared printer, the printing is performed from another application before user cuts the paper and paper jam may occur by drawing the paper into the printer. Set [Auto Cut] or cut manually by pressing CUT button to prevent paper jam. Printer Diver Settings Printer Operating No Auto - Epson C31CA26031 | Technical Reference - Page 122
Position Feed To Peel Off Position - - - √ √ - - - √ - - - - - √ √ √ - - - √ * If the printing is performed when the user is peeling the label, paper is suddenly fed backward and drawn into the printer, and may cause paper jam. Do not make setting. √: Used, -: Not Used 122 - Epson C31CA26031 | Technical Reference - Page 123
performs reprint automatically when an error occurs (paper out, paper jam or ink missing dots occurs). (See "How to Use the Printer Driver" on page 152 for details.) ❏ Various utilities and user's manuals are available. ❏ Dedicated sample program for TM-C3400 is available. Use this as reference to - Epson C31CA26031 | Technical Reference - Page 124
❏ Conditions to using TM-C3400 sample program • Use Die-cut Label (108 × 174.8 mm). • Change settings to [Detect Margin Between Labels] on [Media position detection Setting] of the printer driver. • Some sample programs use SNMP TRAP. The Trap function of the printer is set with Epson- Net SDK when - Epson C31CA26031 | Technical Reference - Page 125
cation printer information Acquires driver version, name of the administrator, location, sta- - √ √- √- 3 tus of the printing job and CPU information of the printer. Obtaining the print Displays "printing completed" completion when the printer acquires the status that label print is - Epson C31CA26031 | Technical Reference - Page 126
SDK is the API for the Epson network printer, and also supported by this printer. The network setting is checked but setting can not be executed on this printer. This is to use for developing the application to monitor the printer on the network of this printer. The EpsonNet SDK operates under Win32 - Epson C31CA26031 | Technical Reference - Page 127
www.solutechnic.com Chapter 3 Application Development Information Setting Procedure When the EpsonNet SDK has rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 127 - Epson C31CA26031 | Technical Reference - Page 128
the instructions on the window makes it easy to install the printer driver and setting the network simultaneously, and it is easier than installing the driver solely. EPSON Status Monitor 3 This is automatically installed when installing the printer driver. The ink level and the printer status can - Epson C31CA26031 | Technical Reference - Page 129
See "Printer Driver and Utility Function List" on page 131 for the settable items. • See Printer Setting User's Manual for details. EpsonNet Simple Viewer This is to check the network settings and the statuses for more than one EPSON printers in the network. • Some EPSON printers are not supported - Epson C31CA26031 | Technical Reference - Page 130
Download Drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epsonexpert.com/ and follow the on-screen instructions. For customers in other countries, go to the following web site: http://www.epson - Epson C31CA26031 | Technical Reference - Page 131
www.solutechnic.com Chapter 3 Application Development Information Printer Driver and Utility Function List Printer Driver Driver Utility Easy setup [Driver Utilities] tab [Maintenance And Utilities] tab EPSON Status Monitor 3 Install Package Install Assistant EpsonNet Config EpsonNet Web Config - Epson C31CA26031 | Technical Reference - Page 132
.com Printer Driver Driver Utility Easy setup [Driver Utilities] tab [Maintenance And Utilities] tab EPSON Status Monitor 3 Install Package Install Assistant EpsonNet Config EpsonNet Web Config Printer Setting EpsonNet Simple Viewer EpsonNet SDK Displaying the printer status/error information - Epson C31CA26031 | Technical Reference - Page 133
www.solutechnic.com Chapter 3 Application Development Information Network Setting of the Printer Referring the setting value Driver Driver Utility Easy setup [Driver Utilities] tab [Maintenance And Utilities] tab EPSON Status Monitor 3 Install Package Install Assistant EpsonNet Config EpsonNet - Epson C31CA26031 | Technical Reference - Page 134
used for the printer with default condition since IP address Manual/Auto) √√√√ Set Using Automatic Private IP Addressing (APIPA) √√√√ Set Using PING √√√√ IP Address √√√√ Subnet Mask √√√√ Default Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info@solutechnic - Epson C31CA26031 | Technical Reference - Page 135
. √√√√ Access Control Printing Con- Printing Control trol Settings Printer Access Control Printer Access Control List √√√√ Po r t C o n t ro l Allow LPR Printing Settings Allow RAW(Port9100) Printing Allow RAW(Port2501) Printing √√√√ Allow FTP Printing XX √√ SOLUTECHNIC PARIS - Epson C31CA26031 | Technical Reference - Page 136
X tion name) X √ √ Installation place (location) XX √√ Password Administrator Password √√√√ Restores to the factory default setting (The printer is restored to the factory default setting also by turning on the printer while pressing the status sheet button and keeping it pressed for 20 - Epson C31CA26031 | Technical Reference - Page 137
Dot Operation USB Serial Number Settings Bi-directional printing position adjustment √ X X X Paper feed adjustment √X X X Print Start Position Adjustment (Roll Paper) √ X X X Print Start Position Adjustment (Margins between labels/ black marks/autocut- √ X X X ter) Auto Cut Position - Epson C31CA26031 | Technical Reference - Page 138
Printer Status EPSON Status Monitor 3 EpsonNet Web Config EpsonNet Simple Viewer EpsonNet SDK Ink Status Error Self printing Printer status Ink color Ink Levels Communication error Autocutter error Fatal error Cover open Paper jam It is the time to replace the ink cartridge. Paper empty Paper - Epson C31CA26031 | Technical Reference - Page 139
.com Chapter 3 Application Development Information EPSON Status Monitor 3 EpsonNet Web Config EpsonNet Simple Viewer EpsonNet SDK Warning It is the time to replace the ink cartridge. Maintenance requirement is near. Disposal ink overflow is near. Cleaning Factory default setting Shutting - Epson C31CA26031 | Technical Reference - Page 140
barcode data as the graphic data on user's application, use the following input resolution. Paper type Print quality Input resolution (dpi) (Horizontal × vertical) Image resolution (dpi) (Horizontal × vertical) Plain Media Plain Media Label Speed Quality 180 × 180 360 × 360 360 × 180 - Epson C31CA26031 | Technical Reference - Page 141
the printer. Replacing the Ink Cartridge Printing can not be made if any of the three color inks ends. When the ink ends, the INK LED lights. Follow the steps below to replace the ink cartridge. • Always use the EPSON SJIC15P as the ink cartridge. • Do not open the package of the ink cartridge until - Epson C31CA26031 | Technical Reference - Page 142
out the empty ink cartridge to remove it. CAUTION Do not leave the printer without ink cartridge. Otherwise, the print head may dry and clog. 4 Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package. 5 Push the ink cartridge gently into the - Epson C31CA26031 | Technical Reference - Page 143
depending on the type of the paper. WARNING Do not open the roll paper cover or touch the paper during printing. Otherwise, the printer may be damaged. • Use paper that meets the printer specification. For details about the paper specification, see "Paper Specifications" on page 29. • See - Epson C31CA26031 | Technical Reference - Page 144
the roll paper with the paper ejection guide. 4 Turn the power on. The roll paper is automatically fed. When paper set operation at the paper cover close is set as "Media Loading Method (with Cutting)" of [Media Loading Settings] on [Maintenance And Utilities] tab on the printer driver, paper is - Epson C31CA26031 | Technical Reference - Page 145
.com Replacing the Fanfold Paper 1 Open the fanfold paper cover. Chapter 4 Handling 2 Remove the remaining paper. 4 3 Turn the power on. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - Epson C31CA26031 | Technical Reference - Page 146
driver, paper is automatically cut after the paper is fed. 5 Place the paper straight and at least 40 mm away from the printer. OO 146 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - Epson C31CA26031 | Technical Reference - Page 147
cover. Chapter 4 Handling This is the end of replacing the fanfold paper. 4 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com 147 - Epson C31CA26031 | Technical Reference - Page 148
www.solutechnic.com Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides, as shown in the illustration. If paper is not ejected straight due to such causes as an obstruction, the print result may be distorted. 148 SOLUTECHNIC PARIS-NORD SARL- 52 rue d' - Epson C31CA26031 | Technical Reference - Page 149
the front to open the roll paper cover. 3 Remove the jammed paper. 4 4 Load the paper. (See "Replacing the Roll Paper" on page 143) SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto - Epson C31CA26031 | Technical Reference - Page 150
and pull it to the front to open the roll paper cover. 3 Remove the jammed paper. 150 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic - Epson C31CA26031 | Technical Reference - Page 151
. Chapter 4 Handling 5 Remove the fanfold paper. 4 6 Close the roll paper cover, and then load the paper. (See "Replacing the Fanfold Paper" on page 145) SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01 - Epson C31CA26031 | Technical Reference - Page 152
-click [EPSON TM-C3400], and click [Printing References]. The printer driver screen is displayed. The barcode printing position is moved based on the amount of margin. 152 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66 - Epson C31CA26031 | Technical Reference - Page 153
www.solutechnic.com Chapter 4 Handling Registering User Defined Media If the paper size to use is not in Media Layout, register the user defined media. The registered layout will be stored in [Favorite Setting] to use from application of users. Registering User Defined Media 1 Click [Add/Del] of - Epson C31CA26031 | Technical Reference - Page 154
Favorite Setting [Favorite Setting] is the function to administer print setting of the printer driver into one. The setting from [Main] and [Page A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 155
www.solutechnic.com Chapter 4 Handling Features • When printing from application, the print setting registered on [Favorite Setting] can be selected as default setting. It is recommended to register the setting in favorite setting after executing print setting by clicking [Save As Favorite Setting - Epson C31CA26031 | Technical Reference - Page 156
www.solutechnic.com Registering print setting on [Favorite Setting] 1 Set the printer driver depending on paper to print. Set settings on [Main] and [Page Layout] tab. Select from Media Layout when using User Defined Media. 2 Click [Save As Favorite Setting] to display [Save/ - Epson C31CA26031 | Technical Reference - Page 157
• Default Settings: The default setting when installing the printer driver. • Current Settings: The contents set on [Main] and [Page Layout] tab. These contents are displayed in the current settings on [Current Setting] and [Save/Delete Favorite Setting] window. • User Defined Setting: The print - Epson C31CA26031 | Technical Reference - Page 158
Printing The printer driver has the built-in barcode font. Barcode printing is available if the barcode is not created on the application side. Setting the barcode font Barcode print settings can be changed on [Barcode and 2D Symbol] on [Driver 01.64.66.80.40 - Fax : 01.64.66.82.18 - - Epson C31CA26031 | Technical Reference - Page 159
Settings: Select a setting when printing the barcode rotated by the specified Mode. • Composite: Turn on the check box to print barcode with a composite symbol. Separate the data specified to Leaves a blank margin around barcodes. The barcode printing position is moved based on the amount of - Epson C31CA26031 | Technical Reference - Page 160
dots. Symbol Category Print Quality Rotation Settings Code93 Code128 Plain Media, Plain Media Label GS1-128M GS1-128 GS1 DataBar supported 160 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 161
Degrees" *2 : By the combination of the specific paper type and the Symbol, the following conditions are Print] after inputting the text in the box. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 162
, since it is regarded as a number system character. 162 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 163
is added as a stop code. ❏ When the start/stop code is input in lower case letters, they are automatically converted into upper case letters. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - Epson C31CA26031 | Technical Reference - Page 164
Code93 ❏ Specify the data of 1 to 255 digits. ❏ A start code, 2 check digits, stop code is automatically added. ❏ A character (†) that indicates a start code is printed for the head of the HRI character. ❏ A character (†) that indicates a stop code is printed for the end of the HRI character. ❏ HRI - Epson C31CA26031 | Technical Reference - Page 165
-128 ❏ Specify the data of 2 to 255 digits. ❏ '()' is the delimiter for the application identifiers. (printed as the HRI character, but not encoded.) ❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added automatically. ❏ A symbol character FNC1, that is described after the start - Epson C31CA26031 | Technical Reference - Page 166
for the application identifiers. (printed as the HRI character, but not encoded.) ❏ The start codes (CODE A, CODE B, CODE C) and the stop code are added -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic - Epson C31CA26031 | Technical Reference - Page 167
/GS1 DataBar Truncated/GS1 DataBar Limited ❏ The first application identifier '01' is not included in the data. ❏ When printing the HRI characters, the first application identifier '01' is printed as '(01)' before the packing identification code. ❏ A check digit need not to be attached to - Epson C31CA26031 | Technical Reference - Page 168
ASCII HRI Character FNC1 {1 Space is printed. Left parenthesis for the application identifier ( '(' is printed. Right parenthesis for the application identifier ) ')' is printed. '*' {* Error Skipped character * Not printed. Printing method Specify the selected barcode font - Epson C31CA26031 | Technical Reference - Page 169
Advanced" screen is displayed. 4 Select [Disable Color Correction]. 5 Check [Print barcodes and 2D symbols in cyan only]. 6 Click the Close] button Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic - Epson C31CA26031 | Technical Reference - Page 170
not created on the application side. Setting the 2D Symbol font 2D symbol printing settings can be changed on [Barcode and 2D Symbol] on [Driver Utilities] tab. 1 Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 171
blank margin around 2D symbols. The 2D symbol printing position is moved based on the amount of this check box when making a symbol without the stop code. ∗Error Correction Level: Select an error correction level BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info@solutechnic - Epson C31CA26031 | Technical Reference - Page 172
broken, and restoration ratio becomes higher for bigger numbers. [Default Value]: Default value is 23%+3 code words. [Specify a Percentage]: Specify the error correction Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http:// - Epson C31CA26031 | Technical Reference - Page 173
Fine Media, Fine Media Label, Synthetic Media Label, PET Film, Wrist Band Speed Quality feed With Paper feed No Paper feed With 4 dot - (*2) - 4 4 dot - - Paper 4 dot - (*2) - feed - : Not supported. *1 : Whether paper feed is performed during printing 2D symbol can be checked - Epson C31CA26031 | Technical Reference - Page 174
Quality Print Status (*1) Minimum Cell Size [by 360 dpi] ANSI Grade D or higher ANSI Grade C or higher ANSI Grade B or higher AztecCode QRCode Plain Media, Plain Media Label Speed Quality Fine Media, Fine Media Label, Synthetic Media Label, PET Film, Wrist Band Speed Quality No Paper feed - Epson C31CA26031 | Technical Reference - Page 175
CODE C 0x7B, 0x43 FNC1 0x7B, 0x31 4 FNC2 0x7B, 0x32 FNC3 0x7B, 0x33 FNC4 0x7B, 0x34 GS1 DataBar Stacked /GS1 DataBar Stacked Omnidirectional ❏ Up to 13 digits of data can be specified. ❏ Do not specify the application BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : - Epson C31CA26031 | Technical Reference - Page 176
the full range mode and the compact mode. DataMatrix ❏ Supports the square of the ECC200 version. Printing method Specify the selected 2D symbol font, specified point and language to the printing data, and print it. The font size of the 2D symbol can not be changed by [Specified Point] value - Epson C31CA26031 | Technical Reference - Page 177
Printing on .NET Environment Since .NET Framework supports only True Type font and Open Type font, the barcode and 2D symbol font which are registered in the printer driver can not be printed from the application BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - Epson C31CA26031 | Technical Reference - Page 178
from [Barcode and 2D Symbol] on [Driver Utilities]. The barcode and 2D symbol can not be printed if a value other than those specified is printing. 178 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64 - Epson C31CA26031 | Technical Reference - Page 179
from the list. This is the default setting when printing. Changes to setting when installing the printer driver if [Initial setting] is selected. Print Settings Makes setting of Media Type, Media Layout, Print Quality and Color Crrection. The user definition paper can be registered in Media Layout - Epson C31CA26031 | Technical Reference - Page 180
Favorite Selects one of the registered print settings from the list. This is the default setting when printing. Changes to setting when installing the printer driver if [Initial setting] is selected. Orientation Changes settings of the printing direction (Portrait, Landscape, Rotate 180, Horizontal - Epson C31CA26031 | Technical Reference - Page 181
tab EPSON Status Monitor 3 The EPSON Status Monitor 3 window is displayed and the current printer status, ink level and error status can be checked. This button is grayed out when [Use EPSON Status Monitor 3] on [Driver Preferences] is not selected. Monitoring Settings Displays EPSON Status Monitor - Epson C31CA26031 | Technical Reference - Page 182
images if the paper height is less than one inch. • No change: No change is made for the current setting. • The button for [High reliability mode (Void Image Test Print)] on [Driver Preferences] is grayed out when [Use EPSON Status Monitor 3] on [Driver Preferences] of [Driver Utilities] is not - Epson C31CA26031 | Technical Reference - Page 183
Changes the media position detection setting based on the type of paper. The paper error occurs when the printer setting is not matched with the paper type and printing can not be performed. See "Loading/Replacing the Paper" on page 76 for details about this adjustment. Media Loading Settings - Epson C31CA26031 | Technical Reference - Page 184
www.solutechnic.com Uninstalling the Printer Driver Follow the steps below to uninstall the printer driver. 1 Finish other operations on the computer. 2 Open [Uninstall a program] (or [Add or Remove Programs][Add/Remove Programs]) • For Windows Vista: Click [Uninstall a program] in [Control Panel] - Epson C31CA26031 | Technical Reference - Page 185
4 Handling 5 Check [EPSON Network Utility] in the [Utilities] tab. [EPSON Network Utility] may be used on other EPSON printers. In that case, uncheck Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com - Epson C31CA26031 | Technical Reference - Page 186
www.solutechnic.com 9 If you have set the TM-C3400 as the usual printer, another printer becomes the usual printer and is displayed after uninstalltion. Click [OK]. 10"Uninstallation complete." is displayed. Click [OK]. 186 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A - - Epson C31CA26031 | Technical Reference - Page 187
mode and allows you to print the status sheet (Ethernet interface model only) to check the various settings of the printer. Self-test Mode Printing errors such as dot missing can be checked on self-test mode. Follow the steps below to run the self-test. 1 Set the paper. 2 Turn the power on while - Epson C31CA26031 | Technical Reference - Page 188
. Following status sheet is printed when pressing the status sheet button on the rear of the printer. The network setting can be reset to the default value by turning on the printer while pressing the status sheet button and holding the button down for 20 seconds or more. EPSON Network Status Sheet - Epson C31CA26031 | Technical Reference - Page 189
print head. Clean the head in that case. Use [maintenance and utilities] function on the printer driver ink is used for head cleaning, so if the ink is low, the ink may run out during the cleaning. 1 Turn the power on. 2 Display the window on the printer driver. (See "How to Use the Printer Driver - Epson C31CA26031 | Technical Reference - Page 190
printed to check the nozzle status and evaluate the pattern for clogging. Follow the steps below to check nozzles. 1 Turn the power on. 2 Set the die-cut label, receipt or continuous label which length is 60 mm or more. 3 Display the window on the printer driver. (See "How to Use the Printer Driver - Epson C31CA26031 | Technical Reference - Page 191
labels may stick to the fixed blade of the autocutter, which may prevent the autocutter from cutting paper cleanly. If this happens, follow the steps below to clean the autocutter. 1 Turn off the printer CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info@solutechnic. - Epson C31CA26031 | Technical Reference - Page 192
the product package. Follow the steps below to change the interface. 1 Turn off the printer. 2 Open the connector cover, and remove the LAN cable. 3 Remove the 2 screws Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic. - Epson C31CA26031 | Technical Reference - Page 193
5 Connect the printer and the host computer with the USB cable. When changing the interface from USB to Ethernet, reverse the steps above. 4 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - Epson C31CA26031 | Technical Reference - Page 194
www.solutechnic.com Removing the AC Adapter The AC adapter installed in the printer can be removed. CAUTION When removing the AC adapter, turn the printer power on and make sure that the POWER LED is off. Ink may leak if powered off without using the power switch. Removing the AC Adapter 1 - Epson C31CA26031 | Technical Reference - Page 195
that the hooks (x2) of the printer are locked. 5 Place the printer with the bottom down. 6 Connect the AC cable. 4 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : info@solutechnic - Epson C31CA26031 | Technical Reference - Page 196
the ink cartridge out of the printer when transporting it. • Do not leave the printer without ink cartridge. Doing so may result in drying print head and clogging. 1 Turn the power off. 2 Confirm that POWER LED is off. 3 Remove the paper. 4 Pack the printer upright. Troubleshooting Lighting and - Epson C31CA26031 | Technical Reference - Page 197
.com Chapter 5 Maintenance of the TM-C3400 Maintenance of the TM-C3400 This chapter describes the necessary information for an administrator of the TM-C3400, such as how to distribute the printer driver and add/replace the printer, to manage the printer in the system. Necessary information for - Epson C31CA26031 | Technical Reference - Page 198
printer. Printer Driver Functions The TM-C3400 printer driver has the following functions. ❏ Printing ❏ Printer driver settings • Print setting • Favorite setting • User defined setting • Printer driver operation setting • Settings for the EPSON Status Monitor 3 ❏ Saving/importing the printer driver - Epson C31CA26031 | Technical Reference - Page 199
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Destination for the Printer Driver Setting Following printer driver settings can be saved in a file. Saved as a BSF file Usage: Exporting/importing from the printer driver Creating an install package with the Install Assistant General - Epson C31CA26031 | Technical Reference - Page 200
the paper type is changed The media position detection setting is necessary. (See "2. Setting for media position detection" on page 79.) • When printer maintenance, such as Head Cleaning or Print Head Alignment, is necessary The printer setting is made by the printer driver and the Printer Setting - Epson C31CA26031 | Technical Reference - Page 201
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Setting items of the printer driver and the Printer Setting Items that can be set by both the printer driver and the Printer Setting Items that can be set only by the printer driver 5 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât - Epson C31CA26031 | Technical Reference - Page 202
list of [Favorite Setting] in which - ting] print settings are registered. √ User defined information User defined Media Barcode Font Font Replacement - √ Printer driver operation set- ting - √ - EPSON Status Monitor 3 - EPSON Log File - √ - - √ 202 SOLUTECHNIC PARIS-NORD SARL - Epson C31CA26031 | Technical Reference - Page 203
of the TM-C3400 Adding a printer driver using the install package When adding a printer driver using the install package created with the Install Assistant, the setting list of [Favorite Setting] and [User defined Media] settings is changed. The following description shows what happens to the print - Epson C31CA26031 | Technical Reference - Page 204
in the "Favorite Setting" list, register it again in "Favorite Setting" with printer driver A. 204 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www - Epson C31CA26031 | Technical Reference - Page 205
. This is because only the default setting is registered, and [User defined Media] is not registered for the print setting in the printer driver file. SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01 - Epson C31CA26031 | Technical Reference - Page 206
. Install Package Client Computer Client Computer Client Computer Client Computer Printer 206 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www - Epson C31CA26031 | Technical Reference - Page 207
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Distributing the Printer Driver and Setting the Printer This section describes how to distribute the printer driver and make the printer settings. Utility Use the following utilities to distribute the install package for the client - Epson C31CA26031 | Technical Reference - Page 208
file for the printer driver. • This file is created with the TM-C3400 printer driver. • Make sure of the following points when installing multiple printer drivers on one computer. Include the user definitions of all the printer drivers. Register the printer settings of all the printer drivers in the - Epson C31CA26031 | Technical Reference - Page 209
of the TM-C3400 Distribution Method for USB Interface Model The general flow of the distribution method is described below. Client Computer 1. Install the driver. Double-click Install Package Auto-install Driver Favorite User Definition A 2. Make the printer setting. Printer setting file - Epson C31CA26031 | Technical Reference - Page 210
-click Install Package Auto-install Driver Favorite User Definition A Ethernet interface printer IP Address Setting is made. 210 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto - Epson C31CA26031 | Technical Reference - Page 211
Computer Client Computer For a shared printer, install to the print server using the TM-C3400 printer driver. Do not install using the install package. 5 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax : 01 - Epson C31CA26031 | Technical Reference - Page 212
ready-to-print status is described below. 1 Install the printer. (page 61) 2 Connect the power supply unit. (page 62) 3 Load the roll paper included in the package in the printer. (page 81) 4 For Ethernet interface model, connect the printer to the network. (page 66) 5 Load the ink cartridge. (page - Epson C31CA26031 | Technical Reference - Page 213
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Examples of Usage This section describes some examples of how to distribute the printer driver and set the printer The steps of preparation for an administrator and of distribution are described for each case. ❏ USB interface model • Case - Epson C31CA26031 | Technical Reference - Page 214
Package Favorite User Definition A Client Computer-1 Driver Favorite User Definition A Printer-1 Printer setting A Media Printer setting file Printer setting A Preparation : Install the Install Assistant, the Printer Setting, and the printer driver to the administrator's computer, and follow - Epson C31CA26031 | Technical Reference - Page 215
of the TM-C3400 Case 2: Connect two printers to one client computer and print on different media. Install Package MediaA Favorite User Definition A User Definition B Install Package MediaB Favorite User Definition A User Definition B Printer setting file B Printer setting B Printer setting file - Epson C31CA26031 | Technical Reference - Page 216
the same, for example, when Black Mark Die-cut Label is set for the both, and the paper size is different, the printer setting file can be used for both. 216 SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG Tél 01.64.66.80.40 - Fax - Epson C31CA26031 | Technical Reference - Page 217
.com Chapter 5 Maintenance of the TM-C3400 Ethernet Interface Model Case 3: Connect one printer to two client computers. Client Computer-1 Install Package-1 Favorite User Definition A IP Address-1 Printer setting file A Printer setting A Driver Favorite User Definition A Client Computer - Epson C31CA26031 | Technical Reference - Page 218
Connect two Ethernet model printers to two client computers and print on the same media. Install Package-1 Favorite User Definition A IP Address-1 Install Package-2 Favorite User Definition A IP Address-2 Printer setting file A Printer setting A Client Computer -1 Driver Favorite User Definition - Epson C31CA26031 | Technical Reference - Page 219
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Distribution : ➀ Prepare the client computers, the printers, and the administrator's computer for the network connection (possible to use also as a client computer). ➁ Connect Printer-1 and Printer-2 to the network. ➂ Set IP Address-1 to - Epson C31CA26031 | Technical Reference - Page 220
client computers and print on different media. Install Package-1 Favorite User Definition A IP Address-1 Install Package-2 Favorite User Definition B IP Address-2 Printer setting file A Printer setting A Printer setting file B Printer setting B Client Computer -1 Driver Favorite User Definition - Epson C31CA26031 | Technical Reference - Page 221
www.solutechnic.com Chapter 5 Maintenance of the TM-C3400 Distribution : ➀ Prepare the client computers, the printers, and the administrator's computer for network communication (possible to use also as a client computer). ➁ Connect Printer-1 and Printer-2 to the network. ➂ Set IP Address-1 to - Epson C31CA26031 | Technical Reference - Page 222
interface model) (page 222) ❏ Adding a printer (page 223) ❏ Adding a paper type/changing the print setting (page 224) ❏ Replacing the printer (page 225) Adding a Client Computer (for the Ethernet Interface Model) Add a client computer, install the printer driver, and make the settings by following - Epson C31CA26031 | Technical Reference - Page 223
Chapter 5 Maintenance of the TM-C3400 Adding a Printer Follow the steps below to add a printer to print on the same media as the existing printer. USB interface model ❏ Preparation • The install package for the existing printer • The printer setting file for the existing printer ❏ What to do on - Epson C31CA26031 | Technical Reference - Page 224
the BSF file. ❏ What to do on the client computer after distribution • Import the BSF file in the printer driver. Be sure to register also the print setting for the existing paper type to the "Favorite Setting" list. Otherwise, it is deleted when importing the BSF file. 224 SOLUTECHNIC PARIS - Epson C31CA26031 | Technical Reference - Page 225
. Normally, when a new USB interface model printer is connected, a new printer driver (printer queue) and a new USB port are created on the client computer. It is necessary to change the port when printing with the new printer from the application on the client computer. ❏ Preparation Follow the - Epson C31CA26031 | Technical Reference - Page 226
the IP address of the existing printer. The printer driver setting is not necessary. ❏ Preparation • The network setting information of the existing printer (IP address and so on) Print the status sheet with the existing printer. (See "Status Sheet Printing (Ethernet interface model only)" on page - Epson C31CA26031 | Technical Reference - Page 227
of the TM-C3400 Monitoring the Network Printer The EpsonNet Simple Viewer is an application for managing the network printer. You can monitor the status of the network printer from the administrator's computer with this. (For details, see the EpsonNet Simple Viewer User's Manual.) Acquirable - Epson C31CA26031 | Technical Reference - Page 228
(Product name/Ver.) / None ❏ Your application information: • Windows service operation / Normal EXE operation ❏ EPSON application status: EpsonNet Simple Viewer / EpsonNet SDK for Windows / Printer Setting / Other (Application name) ❏ Phenomenon of the problem (or content of the question
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Technical Reference Guide
Describes features and general specifications for the product.
Describes setup and installation of the product and peripherals.
Describes how to control the printer and necessary information
when you develop applications.
Describes how to handle the product.
Describes to administrator for necessary information to administer
TM-C3400 in the system such as distributing driver or installing
new printer or replacing the printer.
M00008301
Rev.B
Setup
Application Development Information
Handling
Product Overview
Maintenance of the TM-C3400
www.solutechnic.com
SOLUTECHNIC PARIS-NORD SARL- 52 rue d'Emerainville - Bât Le Croissy A -Marne la Vallée - 77183 CROISSY BEAUBOURG
Tél 01.64.66.80.40 - Fax : 01.64.66.82.18 - mailto : [email protected] - http://www.solutechnic.com