Epson DS-790WN Administrator Guide

Epson DS-790WN Manual

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  • Epson DS-790WN | Administrator Guide - Page 1
    Administrator's Guide Required Settings to Suit Your Purpose Network Settings Required Settings for Scanning Basic Security Settings Advanced Security Settings Authentication Settings NPD6726-00 EN
  • Epson DS-790WN | Administrator Guide - Page 2
    Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising designated as Epson Approved Products by Seiko Epson Corporation. © 2021 Seiko Epson Corporation The contents of this manual and the
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    YOUR VISION, EXCEED YOUR VISION and their logos are registered trademarks or trademarks of Seiko Epson. Microsoft , Windows , and Windows Server are registered trademarks of Microsoft Corporation. ❏ Apple, Mac, macOS, OS X, Bonjour, Safari, and AirPrint are trademarks of Apple Inc., registered
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    this Guide 7 Marks and Symbols 7 Descriptions Used in this Manual 7 Protocol 28 Using Port for the Scanner 29 Solving Problems 30 Cannot connect to a Network 30 Software for Browser 34 Running Web Config on Windows 34 Epson Device Admin 35 Configuration Template 35 Required Settings
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    87 Receiving Email Notifications When Events Occur 87 Solving Problems 88 Forgot Your Administrator's Password 88 Advanced Security Setting Scan to My Folder 142 Customize One-touch Functions 144 Job History Reports Using Epson Device Admin. . 144 Items that can be Included in the Report. . .
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    Introduction The Contents of This Document 7 Using this Guide 7
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    server. In addition to the Authentication Settings introduced in this manual, you can also build an authentication system using an local Epson office. Using this Guide Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that
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    Introduction > Using this Guide > Operating System References Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", and "Windows Server
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    Required Settings to Suit Your Purpose Required Settings to Suit Your Purpose 10
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    select it from your Contacts. "Making Contacts Available" on page 58 Setup Epson Connect. See the Epson Connect portal website for details on setting up. When setting up, you need a user account for the online storage service you want to link to. https://www.epsonconnect.com/ http://www.epsonconnect
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    Edition (abbreviated to Document Capture Pro Server AE), you can build an authentication system that uses a server for authentication. For further information, contact your local Epson office. 11
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    Network Settings Connecting the Scanner to the Network 13 Adding or Replacing the Computer or Devices 19 Checking the Network Connection Status 25 Network Specifications 26 Solving Problems 30
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    . Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for and then follow the on-screen instructions. Before Making Network Connection To register the scanner. See the following for the supported standards. "Network Specifications" on page 26 These
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    , the scanner directly connects to the internet . ❏ Epson Connect Services ❏ Cloud services of other companies ❏ Firmware updating ❏ Sending scanned images : Assign the predetermined IP address to the scanner (host) manually. The information to connect to the network (subnet mask, default gateway, DNS server
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    IP address. 1. Turn on the scanner. 2. Select Settings on the home screen on the scanner's control panel. 3. Select Network Settings > Advanced > TCP/IP. 4. Select Manual for Obtain IP Address. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case
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    the DNS server settings from Manual or Auto. If you cannot obtain the DNS server address automatically, select Manual and enter the DNS server address scanner directly connects to the Internet, such as Epson Connect service or another company's cloud services. 1. Select Settings on the home screen.
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    such as SSID and password, you can make settings manually. If the wireless router supports WPS, you can make settings by using push button the settings. 4. Select Wi-Fi Setup Wizard . 5. Follow the on-screen instructions to select the SSID, enter the password for the wireless router, and start
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    are displayed. Tap Change to Wi-Fi connection. or Change Settings to change the settings. 4. Select Push Button Setup(WPS). 5. Follow the on-screen instructions. If you want to check the network connection status for the scanner after setup is complete, see the related information link below for
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    4. Select Others > PIN Code Setup(WPS) 5. Follow the on-screen instructions. If you want to check the network connection status for the scanner after enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come
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    until the following screen is displayed, select the scanner name you want to connect to, and then click Next. Follow the on-screen instructions. Using a Network Scanner from a Smart Device You can connect a smart device to the scanner using one of the following methods. Connecting over a wireless
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    without a wireless router. 1. Select on the home screen. 2. Select Wi-Fi Direct. 3. Select Start Setup. 4. Start Epson Smart Panel on your smart device. 5. Follow the instructions displayed on the Epson Smart Panel to connect to your scanner. When your smart device is connected to the scanner
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    . When changing the frequency range, all connected devices are disconnected. Re-connect the device. Note that you cannot re-connect from devices that do not support 5 GHz frequency range when changing to 5 GHz. Depending on the region, this setting may not be displayed. 22
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    service instructions. On the Select Your Operation screen, select Set up Scanner connection again (for new network router or changing USB to network, etc.) , and then click Next. Follow the on-screen instructions to finish setup. If you cannot connect, see the following to try to solve the problem
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    enter the product name. Go to Setup, and then start setting up. http://epson.sn Access to the website from the smart device that you want to connect to the computer, and then follow the on-screen instructions. Follow the on-screen instructions. Changing the Connection Method to the Computer This
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    enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come wired LAN (Ethernet), and then click Next. Follow the on-screen instructions to finish setup. Checking the Network Connection Status You can check the
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    Settings > Wi-Fi Setup The scanner is not connected to a wireless (Wi-Fi) network. The scanner is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi) network. The scanner is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the
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    Wi-Fi Direct (Simple AP)*2*3 Security Protocols*4 WEP (64/128bit), WPA2-PSK (AES)*5, WPA3-SAE (AES), WPA2/WPA3-Enterprise *1 Only available for the HT20 *2 Not supported for IEEE 802.11b *3 Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. *4 Wi-Fi Direct
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    of these channels and use of the product outdoors over these channels varies by location. For more information, see http://support.epson.net/wifi5ghz/ *4 Not supported for IEEE 802.11b *5 Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously. *6 Wi-Fi
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    used from the scanner) SMTP server POP before SMTP connection (When scan to mail is used from the scanner) When Epson Connect is used POP server Epson Connect Server Collecting user information (Use the contacts LDAP server from the scanner) User authentication when collecting user information
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    (UDP) Network Scan (TCP) Network Push Scan HTTP(TCP) HTTPS(TCP) Port Number 3289 161 3702 1865 2968 80 443 Solving Problems Cannot connect to a Network The problem could be one of the following issues. Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices
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    same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly or reset the network settings for the scanner. There is a problem with the network settings on the computer. Solutions Try accessing any
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    IEEE802.3az (Energy Efficient Ethernet). Solutions When you connect the scanner by Ethernet using devices that support IEEE802.3az (Energy Efficient Ethernet), the following problems may occur depending on the hub or router that you are using. ❏ Connection becomes unstable, the scanner is connected
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    Software for Setting Up the Scanner Web Config 34 Epson Device Admin 35
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    the scanner status or change the network service and scanner settings. Since the scanners are network as the scanner. The following browsers are supported. Microsoft Edge, Windows Internet Explorer 8 or later start Web Config; this does not indicate a problem and can be safely ignored. 3. Login as
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    on your scanner and select Properties. 3. Select the Web Service tab and click the URL. Since the scanner uses a you start Web Config; this does not indicate a problem and can be safely ignored. Note: ❏ The scanners. You can download Epson Device Admin from the Epson support website. For details on
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    Software for Setting Up the Scanner > Epson Device Admin > Configuration Template 2. Select Configuration on the side bar task menu. 3. Select New on the ribbon menu. 4. Set each item. Item Configuration Template Name
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    Software for Setting Up the Scanner > Epson Device Admin > Configuration Template Applying the Configuration Template Apply the saved configuration template to the scanner. The items selected on the template are applied. If
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    Software for Setting Up the Scanner > Epson Device Admin > Configuration Template 4. Select the configuration template you want to apply. Note: ❏ When you select Devices and groups containing devices from the pull-down
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    Required Settings for Scanning Configuring a Mail Server 40 Setting a Shared Network Folder 43 Making Contacts Available 58 Using Document Capture Pro Server 68 Setting Up AirPrint 68 Problems when Preparing Network Scanning 69
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    the scanner to access the mail server. Off Authentication is disabled when communicating with a mail server. SMTP AUTH Requires that a mail server supports SMTP Authentication. POP before SMTP Configure the POP3 server when selecting this method. If you select SMTP AUTH or POP before SMTP as
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    Required Settings for Scanning > Configuring a Mail Server > Checking a Mail Server Connection Items Secure Connection Certificate Validation POP3 Server Address POP3 Server Port Number Settings and Explanation Specify the secure connection method for the email server. None If you select POP
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    Change Secure Connection to None. This message appears when an SMTP mismatch occurs between a server and a client, or when the server does not support SMTP secure connection (SSL connection). Connection to SMTP server failed. Change Secure Connection to SSL/TLS. This message appears when an SMTP
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    a Shared Network Folder > Creating the Shared Folder Messages Sender's Email Address is incorrect. Change to the email address for your email service. Cannot access the product until processing is complete. Cause This message appears when the specified sender's Email address is wrong. This message
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 3. Click Change advanced sharing settings, and then click displayed network profiles. for the profile with (current profile) in the 4. Check whether Turn on file and printer sharing is selected on File
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 2. Start explorer. 3. Create the folder on the root of drive, and then name it "scan_folder". For the folder name, enter between 1 and 12 alphanumeric characters. If the character limit of the folder name
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab. 46
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK. 47
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 8. Click OK. 9. Select Security tab, and then select Authenticated Users on the Group or user names. "Authenticated Users" is the special group that includes all users who can log in to the domain or
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 10. Check that Allow on Modify is selected in Permissions for Authenticated Users. If it is not selected, select Authenticated Users, click Edit, select Allow on Modify in Permissions for Authenticated
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down. 12. Click OK or Close to close the screen.
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder ❏ Folder path: C:\Users\xxxx\Desktop\scan_folder ❏ Access permission via network (Share Permissions): Everyone ❏ Access permission on file system (Security): do not add, or add User/Group names to permit
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 5. Click Advanced Sharing on the Sharing tab. 52
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 6. Select Share this folder, and then click Permissions. 7. Select Everyone group of Group or user names, select Allow on Change, and then click OK. 53
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 8. Click OK. 9. Select Security tab. 10. Check the group or the user in the Group or user names. The group or the user that is displayed here can access the shared folder. In this case, the user who logs in
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 11. Select Sharing tab. The network path of the shared folder is displayed. This is used when registering to the contacts of the scanner. Please write it down. 12. Click OK or Close to close the screen.
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 3. Click Edit. 56
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    Required Settings for Scanning > Setting a Shared Network Folder > Creating the Shared Folder 4. Click Add under the Group or user names. 5. Enter the group or user name that you want to permit access, and then click Check Names. An underline is added to the name. Note: If you do not know the full
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    Required Settings for Scanning > Making Contacts Available 6. Click OK. 7. On the Permission screen, select the user name that is entered in Group or user names , select the access permission on Modify, and then click OK. 8. Click OK or Close to close the screen. Check whether the file can be
  • Epson DS-790WN | Administrator Guide - Page 59
    LDAP Server and Users" on page 65 Contacts Configuration Comparison There are three tools for configuring the scanner's contacts: Web Config, Epson Device Admin, and the scanner's control panel. The differences between three tools are listed in the table below. Features Registering a destination
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    (UTF-16). However, avoid using control characters (0x00 to 0x1f, 0x7F). Select FTP or FTPS according to the file transfer protocol the FTP server supports. Select FTPS to allow the scanner to communicate with security measures. Enter the server name between 1 and 253 characters in Unicode (UTF-16
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    To set up, you need to import the CA Certificate to the scanner. Select HTTP or HTTPS according to the file transfer protocol the server supports. Select HTTPS to allow the scanner to communicate with security measures. Enter the server name between 1 and 253 characters in Unicode (UTF-16), omitting
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    importing the backup file. Note: For instructions on how to back up the scanner contacts, see the manual provided with the scanner. Follow the steps recommend that you make a backup of the data whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up or
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    Required Settings for Scanning > Making Contacts Available > Export and Bulk Registration of Contacts U... Export and Bulk Registration of Contacts Using Tool If you use Epson Device Admin, you can back up just the contacts and edit the exported files, then register them all at once. It is useful if
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    file. You can import the files saved in SYLK format or csv format or the backed-up binary file that includes the security items. 1. Start Epson Device Admin. 2. Select Devices on the side bar task menu. 3. Select the device you want to configure from the device list. 4. Click Device Configuration on
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    server that is required for authentication (LDAP server, SMTP server, File server) are synchronized. ❏ When the service server is assigned as the IP address, the FQDN of the service server is registered on the DNS server reverse lookup zone. If you select Kerberos Authentication for Authentication
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    Required Settings for Scanning > Making Contacts Available > Cooperation between the LDAP Server an... Items Administrator DN / User Name Password Settings and Explanation Enter the user name for the LDAP server in 128 characters or less in Unicode (UTF-8). You cannot use control characters, such
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    Required Settings for Scanning > Making Contacts Available > Cooperation between the LDAP Server an... Items User name Attribute User name Display Attribute Email Address Attribute Arbitrary Attribute 1 - Arbitrary Attribute 4 Settings and Explanation Specify the attribute name to display when
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    computer. For more information on Document Capture Pro Server, contact your local Epson office. Setting Server Mode To use Document Capture Pro Server, set then select AirPrint Setup. Items Bonjour Service Name Bonjour Location Explanation Enter a Bonjour service name, using ASCII text (0x20-0x7E
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    (Scan service) are enabled. Problems when Preparing Network Scanning Hints to Solving Problems ❏ Checking the error message When trouble has setting information from the scanner's control panel. Web browser does not support the Encryption Strength for SSL/TLS. Solutions SSL/TLS has the Encryption
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    CA-signed Certificate is expired. Solutions If there is a problem with the expiration date of the certificate, "The certificate has expired" is displayed when connecting to Web Config with SSL/TLS communication (https). If the
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    Customizing the Control Panel Display Registering Presets 72 Editing the Home Screen of the Control Panel 74
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    Customizing the Control Panel Display > Registering Presets Registering Presets You can register frequently used scanning setting as Presets. You can register up to 48 presets. Note: ❏ You can register the current settings by selecting on the start scanning screen. ❏ You can also register Presets in
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    Customizing the Control Panel Display > Registering Presets > Menu Options of Presets 3. Select the menu you want to use to register a preset. 4. Set each item, and then select . Note: When you select Scan to Computer, select the computer on which Document Capture Pro is installed, and then select a
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    Customizing the Control Panel Display > Editing the Home Screen of the Control Panel > Changing th... Change Icon: Changes the icon image and color of the preset. Quick Send Setting: Immediately starts scanning without confirmation when the preset is selected. Change Position: Changes the display
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    Customizing the Control Panel Display > Editing the Home Screen of the Control Panel > Add Icon 2. Select Line or Matrix. Line: Matrix: 3. Select to return and check the home screen. Add Icon 1. Select Settings > Edit Home > Add Icon on the scanner's control panel. 2. Select Function or Presets. ❏
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    Customizing the Control Panel Display > Editing the Home Screen of the Control Panel > Remove Icon ❏ Presets: Displays registered presets. 3. Select the item you want to add to the home screen. 4. Select the blank space where you want to add the item. If you want to add multiple icons, repeat steps
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    Customizing the Control Panel Display > Editing the Home Screen of the Control Panel > Move Icon 2. Select the icon you want to remove. 3. Select Yes to finish. If you want to remove multiple icons, repeat procedure 2 to 3. 4. Select to return and check the home screen. Move Icon 1. Select Settings
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    Customizing the Control Panel Display > Editing the Home Screen of the Control Panel > Move Icon 3. Select the destination frame. If another icon is already set in the destination frame, the icons are replaced. 4. Select to return and check the home screen. 78
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    Basic Security Settings Introduction of Product Security Features 80 Administrator Settings 80 Disabling the External Interface 86 Monitoring a Remote Scanner 87 Solving Problems 88
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    Features This section introduces the security function of the Epson Devices. Feature name Setup for the administrator password Setup , the scanner's control panel, or Epson Device Admin. When using Epson Device Admin, see the Epson Device Admin guide or help. Changing the Administrator Password
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    password you set. If you forget your password, you will not be able to reset it and you will need to request help from service personnel. 3. Select OK. Related Information & "Running Web Config on a Web Browser" on page 34 Changing the Administrator Password from the Control Panel You can
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    Basic Security Settings > Administrator Settings > Using Lock Setting for the Control Panel Using Lock Setting for the Control Panel You can use Lock Setting to lock the control panel to prevent users from changing items related to system settings. Note: If you enable Authentication Settings on the
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    Basic Security Settings > Administrator Settings > Using Lock Setting for the Control Panel Settings menu Scanner Settings Edit Home User Settings LCD Brightness Sounds Sleep Timer Power Off Timer Date/Time Settings Language Keyboard (This feature may not be available depending on your region.)
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    for the Control Panel Settings menu Network Settings Wi-Fi Setup Wired LAN Setup Network Status Advanced Web Service Settings Epson Connect Services Document Capture Pro Change Settings Contacts Manager Register/Delete Frequent View Options Search Options System Administration Contacts Manager
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    Basic Security Settings > Administrator Settings > Logging in as an Administrator from the Control Panel Settings menu Serial Number Current Version Total Number of Scans Number of 1-Sided Scans Number of 2-Sided Scans Number of Scans of Carrier Sheet Number of Scans After Replacing Roller Number
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    Basic Security Settings > Disabling the External Interface 2. Tap Yes when the confirmation screen is displayed. 3. Enter the administrator's password. A login complete message is displayed, and then the Home screen on the control panel is displayed. To logout, tap at the top right of the Home
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    You can check the following information of the operating scanner from Status by using Web Config. ❏ Product Status Check the status, cloud service, product number, MAC address, etc. ❏ Network Status Check the information of the network connection status, IP address, DNS server, etc. ❏ Usage Status
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    the scanner error has occurred. Notice when the error of the wireless LAN interface has occurred. Solving Problems Forgot Your Administrator's Password You need help from service personnel. Contact your local dealer. Note: The following provides the initial values for the Web Config administrator
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    94 SSL/TLS Communication with the Scanner 99 Encrypted Communication Using IPsec/IP Filtering 101 Connecting the Scanner to an IEEE802.1X Network 111 Solving Problems for Advanced Security 113
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    stored in the scanner from the Internet. In order to avoid this risk, Epson scanners have a variety of security technologies. Set the scanner as necessary according , and it enables and disables features. A protocol or service that is applied to features allowed or prohibited separately. Reducing
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    security risks by restricting scanning from specific pathways or by controlling the available functions. Controlling protocols Configure the protocol settings supported by the scanner. 1. Access Web Config and then select the Network Security tab > Protocol. 2. Configure each item. 3. Click Next
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    LLMNR Settings Setting value and Description Select this to search for or use devices through Bonjour. Displays the Bonjour name. Displays the Bonjour service name. Displays the Bonjour location name. Set whether to use Wide-Area Bonjour. Setting value and Description Select this to enable the SLP
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    Advanced Security Settings > Controlling Using Protocols > Protocol Setting Items Items Enable LLMNR SNMPv1/v2c Settings Items Enable SNMPv1/v2c Access Authority Community Name (Read Only) Community Name (Read/Write) SNMPv3 Settings Items Enable SNMPv3 User Name Authentication Settings Algorithm
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    Advanced Security Settings > Using a Digital Certificate > Configuring a CA-signed Certificate Using a Digital Certificate About Digital Certification ❏ CA-signed Certificate This is a certificate signed by the CA (Certificate Authority.) You can obtain it to apply to the Certificate Authority. This
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    Advanced Security Settings > Using a Digital Certificate > Configuring a CA-signed Certificate 1. Access Web Config, and then select the Network Security tab. Next, select SSL/TLS > Certificate or IPsec/IP Filtering > Client Certificate or IEEE802.1X > Client Certificate. Whatever you choose, you
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    Advanced Security Settings > Using a Digital Certificate > Configuring a CA-signed Certificate Items Common Name Organization/ Organizational Unit/ Locality/ State/Province Country Sender's Email Address Settings and Explanation You can enter between 1 and 128 characters. If this is an IP address,
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    Advanced Security Settings > Using a Digital Certificate > Configuring a CA-signed Certificate ❏ A certificate of the PKCS#12 format obtained from a computer ❏ Private Key: Do not configure. ❏ Password: Optional ❏ CA Certificate 1/CA Certificate 2: Do not configure. 4. Click OK. A completion
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    Advanced Security Settings > Using a Digital Certificate > Configuring a CA Certificate 3. Confirm that you want to delete the certificate in the message displayed. Related Information & "Running Web Config on a Web Browser" on page 34 Updating a Self-signed Certificate Because the Self-signed
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    communication path between computers. Do this if you want to prevent remote and unauthorized access. Configuring Basic SSL/TLS Settings If the scanner supports the HTTPS server feature, you can use an SSL/TLS communication to encrypt communications. You can configure and manage the scanner using Web
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    Advanced Security Settings > SSL/TLS Communication with the Scanner > Configuring a Server Certificate f... 2. Select a value for each item. ❏ Encryption Strength Select the level of encryption strength. ❏ Redirect HTTP to HTTPS Redirect to HTTPS when HTTP is accessed. 3. Click Next. A confirmation
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    IPsec/IP Filtering You can filter traffic based on IP addresses, services, and port by using IPsec/IP Filtering function. By combining of that run Windows Vista or later or Windows Server 2008 or later support IPsec. Configuring Default Policy To filter traffic, configure the default policy.
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    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Default Policy ❏ IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select
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    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Default Policy Items Remote Settings and Explanation Authentication Method To select Certificate, you need to obtain and import a CA-signed certificate in advance. ID Type If you select Pre-Shared Key
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    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Group Policy ❏ Algorithm Settings It is recommended that you select Any for all settings or select an item other than Any for each setting. If you select Any for some of the settings and select an item other
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    by DHCP), the connection may be unavailable. Configure a static IP address. Method of Choosing Port Select a method to specify ports. ❏ Service Name If you select Service Name for Method of Choosing Port, select an option. ❏ Transport Protocol If you select Port Number for Method of Choosing Port
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    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Group Policy IKE Version Select IKEv1 or IKEv2 for IKE Version. Select one of them according to the device that the scanner is connected to. ❏ IKEv1 The following items are displayed when you select IKEv1
  • Epson DS-790WN | Administrator Guide - Page 107
    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Group Policy ❏ IKEv2 The following items are displayed when you select IKEv2 for IKE Version. Items Local Remote Settings and Explanation Authentication Method If you select IPsec for Access Control,
  • Epson DS-790WN | Administrator Guide - Page 108
    Advanced Security Settings > Encrypted Communication Using IPsec/IP Filtering > Configuring Group Policy Items Transport Mode Tunnel Mode Settings and Explanation If you only use the scanner on the same LAN, select this. IP packets of layer 4 or later are encrypted. If you use the scanner on the
  • Epson DS-790WN | Administrator Guide - Page 109
    CIFS (Remote) TCP Any port Any port Remote port number - Any port Any port 5357 Any port Any port 2968 Any port Features controlled All services Searching for a scanner from applications such as Epson Device Admin and the a scanner driver Acquiring and configuring MIB from applications such as
  • Epson DS-790WN | Administrator Guide - Page 110
    : Do not configure. Receiving scanning data and scanner settings This example allows communications of scanning data and scanner configuration from specified services. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control: Refuse Access Group Policy: ❏ Enable this Group Policy: Check the box
  • Epson DS-790WN | Administrator Guide - Page 111
    Advanced Security Settings > Connecting the Scanner to an IEEE802.1X Network > Configuring an IEEE802.... Receiving access from a specified IP address only This example allows a specified IP address to access the scanner. Default Policy: ❏ IPsec/IP Filtering: Enable ❏ Access Control:Refuse Access
  • Epson DS-790WN | Administrator Guide - Page 112
    Advanced Security Settings > Connecting the Scanner to an IEEE802.1X Network > Configuring an IEEE802.... 3. Click Next. A confirmation message is displayed. 4. Click OK. The scanner is updated. Related Information & "Running Web Config on a Web Browser" on page 34 IEEE802.1X Network Setting Items
  • Epson DS-790WN | Administrator Guide - Page 113
    "Running Web Config on a Web Browser" on page 34 Solving Problems for Advanced Security Restoring the Security Settings When you establish a highly not be able to communicate with devices because of incorrect settings or trouble with the device or server. In this case, restore the security settings
  • Epson DS-790WN | Administrator Guide - Page 114
    Advanced Security Settings > Solving Problems for Advanced Security > Problems Using Network Security ... Problems Using Network Security Features Forgot a algorithm that the scanner or the computer does not support. The scanner supports the following algorithms. Check the settings of the computer
  • Epson DS-790WN | Administrator Guide - Page 115
    Advanced Security Settings > Solving Problems for Advanced Security > Problems Using Network Security ... If the DHCP is out of date, rebooting or the IPv6 address is out of date or has not been obtained, then
  • Epson DS-790WN | Administrator Guide - Page 116
    Advanced Security Settings > Solving Problems for Advanced Security > Problems on Using a Digital Certifi... Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate CA-signed Certificate and the information on the CSR do not match. If the CA-signed
  • Epson DS-790WN | Administrator Guide - Page 117
    Advanced Security Settings > Solving Problems for Advanced Security > Problems on Using a Digital Certifi... Unsupported characters have been entered to Common Name, Organization, Organizational Unit, Locality, and State/Province. Enter characters of either IPv4, IPv6,
  • Epson DS-790WN | Administrator Guide - Page 118
    Advanced Security Settings > Solving Problems for Advanced Security > Problems on Using a Digital Certifi... Messages Cause/What to do Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make
  • Epson DS-790WN | Administrator Guide - Page 119
    Advanced Security Settings > Solving Problems for Advanced Security > Problems on Using a Digital Certifi... Messages Setup failed. Cause/What to do Cause: Cannot finish the configuration because the communication between the scanner and computer failed
  • Epson DS-790WN | Administrator Guide - Page 120
    the Scanner's Firmware 124 Connecting and Configuring an Authentication Device 124 Registering and Setting Information 129 Job History Reports Using Epson Device Admin 144 Logging in as an Administrator from the Control Panel 145 Disabling Authentication Settings 145 Deleting Authentication
  • Epson DS-790WN | Administrator Guide - Page 121
    enabled. ❏ In addition to the Authentication Settings introduced in this manual, you can also build an authentication system using an authentication server Pro Server AE). For further information, contact your local Epson office. Available Functions for Authentication Settings Scanning Function on
  • Epson DS-790WN | Administrator Guide - Page 122
    Settings When enabled When disabled Scan to Email Sends images to the email address you set. ✓ ✓ Scan to Cloud Sends images to the cloud service you set. ✓ ✓ Scan to USB Drive ✓ ✓ Saves images to a USB drive connected to the scanner. This is available only when no authentication device is
  • Epson DS-790WN | Administrator Guide - Page 123
    in the scanner as a cache, authentication can be performed using the cache if the LDAP server goes down. *A server that provides a directory service that can communicate with LDAP. Scanner's memory and LDAP server Check the user information registered in the scanner first (A), and if there is no
  • Epson DS-790WN | Administrator Guide - Page 124
    tab > Firmware Update, and then follow the on-screen instructions to update the firmware. When setting up from Epson Device Admin: Select Home > Firmware > Update on the device for the card readers in the list. Yes: Supported (The ID information can be read with standard card reader settings.) No:
  • Epson DS-790WN | Administrator Guide - Page 125
    Authentication Settings > Connecting and Configuring an Authentication Device > Card Reader Compatible List Maker Model Model Number HID Global iClass DMZ EM40 02 RF IDEAS pcProx Plus RDR-80 081AK U RF IDEAS pcProx RDR-70 81BKU RF IDEAS pcProx RDR-75 81AKU ELATEC TWN3 MIFARE
  • Epson DS-790WN | Administrator Guide - Page 126
    Authentication Settings > Connecting and Configuring an Authentication Device > Card Reader Compatible List Maker Model Model Number HID Global iClass DMZ EM40 02 ACS Sony Sony DMZ DMZ DMZ DMZ inepro ACR125 ACR125 2 2 PaSoRi RCS330/S PaSoRi RCS380/P RCS380/S Leitor RFID Universal
  • Epson DS-790WN | Administrator Guide - Page 127
    area in the card other than the standard ID of the card as an authentication ID by configuring product settings, please contact your Epson partner or local representative for more information about a way to set up the product. Connecting Authentication Device c Important: When you connect the
  • Epson DS-790WN | Administrator Guide - Page 128
    other card information. When setting up from Web Config: Select the Device Management tab > Card Reader. When setting up from Epson Device Admin: Select Administrator Settings > Authentication Settings > Card Reader from the configuration template. Item Vendor ID Product ID Operational parameter
  • Epson DS-790WN | Administrator Guide - Page 129
    Authentication Settings > Registering and Setting Information > Setting Up Registering and Setting Information Setting Up Make the necessary settings depending on the Authentication Method and the scanning method you use. c Important: Before starting the setup, check that the time setting for the
  • Epson DS-790WN | Administrator Guide - Page 130
    up from Web Config: Select On (Device/LDAP Server) from the Product Security tab > Basic > Authentication. When setting up from Epson Device Admin: On the configuration template, select On (Device/LDAP Server) from Administrator Settings > Authentication Settings > Basic > Authentication. Note: If
  • Epson DS-790WN | Administrator Guide - Page 131
    , you cannot set it. For more information on how users can register their authentication cards, see "Registering an Authentication Card" in the User's Guide. The Minimum Digit Select the minimum number of digits for the ID number. Number of ID Number Caching for LDAP authenticated users When
  • Epson DS-790WN | Administrator Guide - Page 132
    page 132 & "Registering Multiple User Settings Using a CSV file (Web Config)" on page 133 & "Registering User Settings to Multiple Scanners as a Batch (Epson Device Admin)" on page 136 Registering User Settings Individually (Web Config) Access Web Config and select the Product Security tab > User
  • Epson DS-790WN | Administrator Guide - Page 133
    Authentication Settings > Registering and Setting Information > Registering User Settings Item Scan to My Folder Restrictions Presets Explanation Set the save destinations individually when you select Individual in Scan to My Folder > Setting Type. See the following for more information on the
  • Epson DS-790WN | Administrator Guide - Page 134
    Authentication Settings > Registering and Setting Information > Registering User Settings 5. Edit and save this CSV file in a spreadsheet application such as Microsoft Excel or in a text editor. c Important: When editing the file, do not change the encoding and header information. CSV File Setting
  • Epson DS-790WN | Administrator Guide - Page 135
    Authentication Settings > Registering and Setting Information > Registering User Settings Item FtpPort ScanToMemory ScanToMail ScanToFolder ScanToCloud ScanToComputer PresetIndex EncPassword EncFolderPassword Settings and Explanation Set the port number for sending scanned data to the FTP server
  • Epson DS-790WN | Administrator Guide - Page 136
    Registering User Settings Registering User Settings to Multiple Scanners as a Batch (Epson Device Admin) You can register User Settings used in Local DB as such as personal information and User Settings. It can be exported from Epson Device Admin and you can set a password. It is useful when
  • Epson DS-790WN | Administrator Guide - Page 137
    Authentication Settings > Registering and Setting Information > Registering User Settings 4. Click Settings. The LDAP Server settings are displayed. Note: This LDAP server setting is for importing the user settings from the LDAP server. The imported (copied) user settings are used to authenticate
  • Epson DS-790WN | Administrator Guide - Page 138
    settings are shared with Contacts. Available Services The following directory services are supported. Service Name Active Directory OpenLDAP Version Windows Server Settings to make settings for Kerberos. When setting up from Epson Device Admin: Select Network > LDAP server > Server Settings
  • Epson DS-790WN | Administrator Guide - Page 139
    ) are synchronized. ❏ When the service server is assigned as the IP address, the FQDN for the service server is registered to the DNS Config: Select the Network tab > Kerberos Settings. When setting up from Epson Device Admin: Select Network > Security > Kerberos Settings from the configuration
  • Epson DS-790WN | Administrator Guide - Page 140
    . When setting up from Web Config: Select the Network tab > LDAP Server > Search Settings (Authentication). When setting up from Epson Device Admin: Select Administrator Settings > Authentication Settings > LDAP server > Search Settings (Authentication) from the configuration template. Item Search
  • Epson DS-790WN | Administrator Guide - Page 141
    : Select the Network tab > Email Server > Basic. When setting up from Epson Device Admin: Select Common > Email Server > Mail Server Settings from the configuration server. SMTP AUTH The email server needs to support SMTP authentication. POP before SMTP When you select this item, set a
  • Epson DS-790WN | Administrator Guide - Page 142
    Authentication Settings > Registering and Setting Information > Setting Scan to My Folder Item Authenticated Account Authenticated Password Sender's Email Address SMTP Server Address SMTP Server Port Number Secure Connection Certificate Validation POP3 Server Address POP3 Server Port Number
  • Epson DS-790WN | Administrator Guide - Page 143
    Authentication Settings > Registering and Setting Information > Setting Scan to My Folder When setting up from Epson Device Admin: Select Administrator Settings > Authentication Settings > Scan to Network Folder/FTP > Scan to My Folder from the configuration template. Item Save To Setting
  • Epson DS-790WN | Administrator Guide - Page 144
    Authentication Settings > Job History Reports Using Epson Device Admin > Items that can be Included in the ... Prohibit Changing the Destination for Scan to Network Folder/FTP Item Prohibit manual entry of destination Explanation When enabled, the user cannot change the default destination.
  • Epson DS-790WN | Administrator Guide - Page 145
    Authentication Settings > Disabling Authentication Settings Logging in as an Administrator from the Control Panel You can use any of the following methods to log in as an administrator from the scanner's control panel. 1. Tap at the top right of the screen. ❏ When Authentication Settings is
  • Epson DS-790WN | Administrator Guide - Page 146
    contacts and other network settings will also be deleted. Deleted settings cannot be restored. Solving Problems Cannot Read the Authentication Card Check the following. ❏ Check if the authentication device is ❏ Check that the authentication device and the authentication card are supported. 146
  • Epson DS-790WN | Administrator Guide - Page 147
    Maintenance Cleaning Outside the Scanner 148 Cleaning Inside the Scanner 148 Replacing the Roller Assembly Kit 153 Resetting the Number of Scans 158 Energy Saving 158 Transporting the Scanner 159 Backing Up the Settings 160 Restore Default Settings 161 Updating Applications and Firmware 162
  • Epson DS-790WN | Administrator Guide - Page 148
    part inside the scanner may cause paper feed or scanned image quality problems. Clean the inside of the scanner every 5,000 scans. You can the control panel or in the Epson Scan 2 Utility. If a surface is stained with a hard-to-remove material, use a genuine Epson cleaning kit to remove the stains.
  • Epson DS-790WN | Administrator Guide - Page 149
    cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. c Important: ❏ Do not place too much force on the glass surface. ❏ Do not use a brush or a hard tool. Any scratches on the glass
  • Epson DS-790WN | Administrator Guide - Page 150
    the Roller Assembly Kit" for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the
  • Epson DS-790WN | Administrator Guide - Page 151
    the Roller Assembly Kit" for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the
  • Epson DS-790WN | Administrator Guide - Page 152
    Inside the Scanner 15. Slowly rotate the rollers at the bottom by tapping anywhere on the LCD. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean. ! Caution: Be careful not to get your hands or hair
  • Epson DS-790WN | Administrator Guide - Page 153
    Maintenance > Replacing the Roller Assembly Kit Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or
  • Epson DS-790WN | Administrator Guide - Page 154
    Maintenance > Replacing the Roller Assembly Kit 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. c Important: Do not pull out the pickup roller forcibly. This could damage the
  • Epson DS-790WN | Administrator Guide - Page 155
    Maintenance > Replacing the Roller Assembly Kit 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover
  • Epson DS-790WN | Administrator Guide - Page 156
    Maintenance > Replacing the Roller Assembly Kit c Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8. Push the hooks on both ends of the separation roller
  • Epson DS-790WN | Administrator Guide - Page 157
    Maintenance > Replacing the Roller Assembly Kit 9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11. Close the separation roller cover. c
  • Epson DS-790WN | Administrator Guide - Page 158
    number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility. A: * This number was reached by consecutively scanning using Epson test original papers, and is a guide to the replacement cycle. The replacement cycle may vary
  • Epson DS-790WN | Administrator Guide - Page 159
    Maintenance > Transporting the Scanner 3. Select Power Off Settings, and then make settings. Note: Available features may vary depending on the location of purchase. Transporting the Scanner When you need to transport the scanner to move or for repairs, follow the steps below to pack the scanner. 1.
  • Epson DS-790WN | Administrator Guide - Page 160
    Maintenance > Backing Up the Settings > Export the settings 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box. Backing Up the Settings You can export the setting value set from Web Config to the file.
  • Epson DS-790WN | Administrator Guide - Page 161
    Maintenance > Restore Default Settings 4. Click Export. c Important: If you want to export the scanner's network settings such as the device name and IPv6 address, select Enable to select the individual settings of device and select more items. Only use the selected values for the replacement
  • Epson DS-790WN | Administrator Guide - Page 162
    Updating Applications and Firmware You may be able to clear certain problems and improve or add functions by updating the applications and the Server operating systems are not supported. ❏ Windows 10 Click the start button, and then select Epson Software > EPSON Software Updater. ❏ Windows 8.1/
  • Epson DS-790WN | Administrator Guide - Page 163
    On the computer, access your local Epson website, and then download the latest scanner firmware. See the instructions on the website for the next steps when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details. Related Information & "Running Web
  • Epson DS-790WN | Administrator Guide - Page 164
    without Connecting to the Internet 2. Connect the computer that contains the downloaded firmware to the scanner by USB cable. 3. Double-click the downloaded .exe file. Epson Firmware Updater starts. 4. Follow the on-screen instructions. 164
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Administrator's Guide
Required Settings to Suit Your Purpose
Network Settings
Required Settings for Scanning
Basic Security Settings
Advanced Security Settings
Authentication Settings
NPD6726-00 EN