Epson DS-860 User Manual

Epson DS-860 Manual

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  • Epson DS-860 | User Manual - Page 1
    DS-760/DS-860 User's Guide
  • Epson DS-860 | User Manual - Page 2
  • Epson DS-860 | User Manual - Page 3
    Network Interface Unit Parts...37 Connecting the Network Interface Unit 38 Setting Up Network Scanning ...38 Scanning to Network Computers from the Network Interface Unit 40 Scanning ...41 Starting a Scan from a Scanner Button 41 Adding and Assigning Scan Jobs 42 Scanning with Document Capture
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    Work as Expected 79 Scanning Software Does Not Operate Correctly 79 Cannot Start Epson Scan ...80 Original Feeds Incorrectly in Scanner 80 Original Jams in Scanner...81 Scanning is Slow ...83 Solving Network Interface Unit Problems 84 Solving Scanned Image Quality Problems 84 Back of Original
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    Specifications ...91 USB Interface Specifications...92 Safety and Approvals Specifications 92 Notices ...93 Important Safety Instructions...93 Restrictions on Copying ...95 Default Delay Times for Power Management for Epson Products 95 Trademarks ...95 Copyright Notice...96 libTIFF Software
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  • Epson DS-860 | User Manual - Page 7
    DS-760/DS-860 User's Guide Welcome to the DS-760/DS-860 User's Guide. For a printable PDF copy of this guide, click here. 7
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    to learn about the basic features of your scanner. Scanner Parts Locations User Replaceable Epson Scanner Parts Changing the Power Off Setting Scanner Parts Locations See these sections to identify the parts on your scanner. Scanner Parts Scanner Buttons and Lights Page Separation Lever Parent topic
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    Scanner Parts 1 Scanner cover 2 Page separation lever 3 Edge guides 4 Input tray extension 5 Input tray 6 Cover open lever 7 Output tray 8 Output tray extension 9 Stopper 9
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    1 Kensington security slot 2 USB port 3 Power inlet 1 AC adapter 2 Power cord 3 USB cable Parent topic: Scanner Parts Locations 10
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    Scanner Buttons and Lights Buttons 1 The power button 2 The Job Select button 3 The stop button 4 The start button 11
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    The Ready light 2 The numeric display 3 The ! error light Parent topic: Scanner Parts Locations Related references Scanner Light Status Page Separation Lever You can scan plastic cards, folded documents, envelopes, or any document that requires an optional carrier sheet by adjusting the position of
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    Loading Plastic Cards in the Input Tray Loading Special Documents User Replaceable Epson Scanner Parts You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call
  • Epson DS-860 | User Manual - Page 14
    Part Network interface unit Carrier sheet Roller assembly kit Part number B12B808441 B12B813431 B12B813581 Parent topic: Scanner Basics Changing the Power Off Setting You can use the Epson Scan Settings utility to change the time period before the scanner turns off automatically. 1. Do one of the
  • Epson DS-860 | User Manual - Page 15
    Loading Originals Follow the instructions here to load your originals into the scanner. Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Loading Originals in the Input Tray You can load originals that meet the document specifications in the input
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    Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper. 2. Slide the input tray edge guides all the way out. 16
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    the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 4. If you are loading a multi-page document, fan your stack of originals and tap them gently on a flat surface to even the edges. 17
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    5. Slide your originals into the input tray as shown until they meet resistance. Make sure the printed side is face down and top edge first. Note: If you are loading a paper business card, load it horizontally. 18
  • Epson DS-860 | User Manual - Page 19
    edge guides against the edges of the original. Loading Multiple Sizes of Originals in the Input Tray Original Document Loading Capacity different sizes that meet the document specifications in the input tray. Caution: Do not load photos, or valuable original documents or artwork, directly into the
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    1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals longer than Letter (8.5 × 11 inches [216 × 279 mm]) size, do not flip up the stopper. 20
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    2. Slide the input tray edge guides all the way out. 21
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    3. Check to make sure that the page separation lever is in the position shown here. Note: To prevent paper jams, keep the lever in this position for most types of documents. 22
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    : If you are loading a paper business card, load it horizontally. 5. Slide the edge guides against the edges of the widest document. Parent topic: Loading Originals in the Input Tray Original Document Loading Capacity You can load original documents that meet these specifications in your scanner. 23
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    , do not load different-sized large or thick originals, or valuable original documents or artwork. Caution: Do not load the following types of originals in the scanner, or they may be damaged or may damage the scanner: • Thermal paper • Coated paper • Originals with uneven surfaces, such as embossed
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    stickers Parent topic: Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray You can load plastic cards that meet the card specifications in the input tray. 1. Pull up the input tray extension, extend the output tray, and flip up the stopper. Note: If you are scanning originals
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    2. Slide the input tray edge guides all the way out. 26
  • Epson DS-860 | User Manual - Page 27
    3. Load up to three standard plastic cards horizontally in the input tray as shown, sliding them in until they meet resistance. Make sure the printed side is face down with the top edge first. Note: You can load only a single embossed plastic card. Do not load plastic cards vertically. 27
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    4. Slide the edge guides against the edges of the plastic card. 28
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    when scanning standard single- or multi- page documents. Plastic Card Loading Capacity Parent topic: Loading Originals Plastic Card Loading Capacity You can load original plastic cards that meet these specifications in your scanner. Type Size Thickness Loading capacity Loading direction Plastic
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    properly. Parent topic: Loading Plastic Cards in the Input Tray Loading Special Documents You can load a single envelope or large, thick, or folded original in the input tray. Make sure the original meets the specifications for special originals before loading it. 1. Pull up the input tray extension
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    2. Slide the input tray edge guides all the way out. 3. Do one of the following to load your original: • Load a large or thick original or an envelope in the input tray as shown. Make sure the printed side is facedown with the top edge first. 31
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    • For a folded original, fold and load the original as shown. Caution: Do not load the document with the open side facing down. 32
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    photo or an irregularly-shaped original, use an optional carrier sheet to load the document. Do the following to load the document into the carrier sheet: • If the original is smaller than the carrier sheet, the arrow on the sheet. 4. Slide the original into the scanner until it meets resistance. 33
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    5. Slide the edge guides against the edges of the sheet. 34
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    page documents. Large or Thick Original Loading Capacity Parent topic: Loading Originals Related references User Replaceable Epson Scanner Parts Page Separation Lever Large or Thick Original Loading Capacity You can load large, thick, or folded originals, or envelopes, that meet these specifications
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    inch (0.38 mm) thick - Up to this size: A4 (8.3 × 11.7 inches [210 × 297 mm]) 13 to 35 lb (50 to 130 g/m²) Parent topic: Loading Special Documents 36
  • Epson DS-860 | User Manual - Page 37
    Network Interface Unit See these sections to use the optional Epson Network Interface Unit to scan over a network. Network Interface Unit Parts Connecting the Network Interface Unit Setting Up Network Scanning Scanning to Network Computers from the Network Interface Unit Network Interface Unit Parts
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    the documentation that came with the optional Epson Network Interface Unit for instructions on connecting it to your scanner. Parent topic: Using the Network Interface Unit Setting Up Network Scanning You can set up network scanning to your scanner through the optional Epson Network Interface Unit
  • Epson DS-860 | User Manual - Page 39
    Network Interface Unit, and click OK. • Select the Enter address setting and type in the IP address or host name of your Network Interface Unit. Then click OK. 5. Click the Test button to check the connection. You see a confirmation message. 6. Click OK to save your settings and close Epson Scan
  • Epson DS-860 | User Manual - Page 40
    1. Start a scan job using Document Capture Pro. 2. Press the OK button on the Network Interface Unit. 3. On the LCD screen of the Network Interface Unit, select the computer you want to send the scanned file to and press the OK button. Note: If and your scanner is part of a workgroup, make sure the
  • Epson DS-860 | User Manual - Page 41
    you can view or change them as necessary. 1. Make sure you installed the scanner software and connected the scanner to your computer or network. 2. Load an original in your scanner. 3. If you have assigned multiple jobs to the start button in Document Capture Pro, press the Job Select button on the
  • Epson DS-860 | User Manual - Page 42
    view, change, or add available default scan settings when you scan using the You do this by accessing the scan jobs in the Document Capture Pro program. 1. Start Document Capture Pro on a computer connected to the product. start button. 2. Click the Manage Job icon from the toolbar at the top of
  • Epson DS-860 | User Manual - Page 43
    original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You
  • Epson DS-860 | User Manual - Page 44
    3. Click the Scan icon. You see a window like this: 44
  • Epson DS-860 | User Manual - Page 45
    the Start Job button, and skip the rest of these steps. 4. Select any scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. If you want to select detailed scan settings, click Detailed Settings. Select any scan settings you want to use and click
  • Epson DS-860 | User Manual - Page 46
    Special Documents Adding and Assigning Scan Jobs Scanning Multi-Page Originals as Separate Files Scanning with Epson Scan Epson Scan automatically your original in the scanner. 2. Do one of the following to start Epson Scan: • Windows 8.x: Navigate to the Apps screen and select EPSON Scan. • Windows
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    of the scan settings on the screen. 4. If necessary, click the Preview button. Epson Scan previews your original and displays the result in a separate Preview window. The scanner also ejects the page. 5. Reload the page in the scanner. 6. Click the Image Adjustment tab and select any of the image
  • Epson DS-860 | User Manual - Page 48
    tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Available Image Adjustments You can select these options from the Image Adjustments tab in Epson Scan. Note: Not all adjustment settings may be available, depending on the Image Type setting
  • Epson DS-860 | User Manual - Page 49
    original in the scanner. 2. Do one of the following to start Document Capture Pro: • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You
  • Epson DS-860 | User Manual - Page 50
    3. Click the Scan icon, then click Detailed Settings. You see an Epson Scan window like this: 50
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    4. Select Double-Sided as the Document Source setting. 5. Select the original document size as the Size setting. 6. Select one of the following as the Stitch Images setting: • Top&Bottom: Places the scanned images one above the other. •
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    . 2. Do one of the following to start Document Capture Pro: • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see this window: 52
  • Epson DS-860 | User Manual - Page 53
    of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. Click File Save Settings. 8. Select Apply job separation and click Separation Settings. 9. Select the method you used to separate the originals, select a folder name specification and click OK. 10
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    Capture Pro Scanning Using OCR You can use the ABBYY FineReader OCR program to convert scanned documents to editable text. 1. Load your original in the scanner. 2. Do one of the following to open ABBYY FineReader: • Windows 8.x: Navigate to the Apps screen and select ABBYY FineReader 9.0 Sprint
  • Epson DS-860 | User Manual - Page 55
    Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service. 1. Load your original in the scanner. 2. Do one of the following to start
  • Epson DS-860 | User Manual - Page 56
    Start, and select All Programs or Programs. Select EPSON Software, then select Document Capture Pro. You see a window like this: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see
  • Epson DS-860 | User Manual - Page 57
    the indicated server. Parent topic: Scanning Special Projects Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning with Document Capture Pro 57
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    See these sections if you need to clean or transport your scanner. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at its best, you should clean it
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    3. Pull down on the cover open lever and open the scanner cover. 4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover. 59
  • Epson DS-860 | User Manual - Page 60
    press the power button to turn on the scanner. 7. Hold down the start button for at least two seconds, and press the start button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate. 8. Turn off the scanner and unplug the AC adapter. 60
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    be replaced. When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson Scan Settings: • Windows 8.x: Navigate to the
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    Parent topic: Cleaning and Transporting Your Scanner Replacing the Scanner Rollers See these sections if you need to replace your pickup and separation rollers. Replacing the Pickup Rollers Replacing the Separation Rollers Resetting the Scanner Roller Counter Parent topic: Cleaning and Transporting
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    Replacing the Pickup Rollers Replace the scanner rollers after you have scanned 200,000 times. Check the scanner roller counter to see when you need to replace the rollers. 1. Turn off the scanner and unplug the AC adapter. 2. Disconnect any connected cables. 3. Pull down on the cover open lever and
  • Epson DS-860 | User Manual - Page 64
    4. Squeeze the tab on the right side of the pickup roller cover and open the cover. Caution: Do not place too much force on the arm inside the cover when replacing the pickup roller. 64
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    5. Slide the pickup rollers to the right and remove them. 6. Remove the lower pickup roller from the spindle. 65
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    7. Place the new lower pickup roller on the spindle, rotate the roller, and slide it all the way on the spindle. 8. Install the lower pickup roller spindle by aligning the notches on the roller and sliding it to the left. 66
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    9. Remove the middle pickup roller from the spindle. 67
  • Epson DS-860 | User Manual - Page 68
    10. Place the new middle pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 11. Install the middle pickup roller spindle by aligning the notches on the roller and sliding it to the left. 68
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    12. Remove the upper pickup roller from the spindle. 13. Place the new upper pickup roller on the spindle, rotate the roller to line up the notches, and slide it all the way on the spindle. 14. Install the upper pickup roller spindle by aligning the notches on the roller and sliding it to the left.
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    installed correctly. Make sure the rollers are all the way to the left, then try to close the cover. If you still cannot close the cover, remove the rollers and reinstall them, then try to close the cover again. 16. Replace the separation rollers. Parent topic: Replacing the Scanner Rollers Related
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    4. Press down on the separation roller cover latch inside the scanner cover and pull down the cover to open it. Caution: Be careful not to apply too much force when opening the cover. 71
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    to the side and remove it. 6. Remove the separation roller from the spindle. 7. Slide the new separation roller onto the spindle as shown. Make sure that the notches on the roller and spindle align properly. Note: Check that there are no gaps between the roller and spindle. You hear a click when the
  • Epson DS-860 | User Manual - Page 73
    8. Align the notches on the spindle and the scanner, then slide the separation roller into the scanner and gently push it into place until it clicks. You hear a click when the roller is correctly aligned and locked into place. 73
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    Roller Counter Resetting the Scanner Roller Counter When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again. 1. Make sure the scanner is turned on and connected to your computer. 2. Do one of the following to open Epson
  • Epson DS-860 | User Manual - Page 75
    4. Click Reset. The number of scans changes to 0 (zero). 5. Click OK. Parent topic: Replacing the Scanner Rollers Related tasks Checking the Scanner Roller Counter Transporting Your Scanner If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it
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    4. Remove the input tray by pulling it towards the scanner cover. 5. Place the scanner in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Parent topic: Cleaning and Transporting Your Scanner 76
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    have using your product. Scanner Light Status Solving Scanning Problems Solving Network Interface Unit Problems Solving Scanned Image Quality Problems Uninstalling Scanner Software Where to Get Help Scanner Light Status You can often diagnose problems with your scanner by checking its lights. Lights
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    If the error continues, contact Epson for support. same time The numeric display shows The Job Select button is unable to select saved jobs from Document Capture Pro because the scanner is connected to a network. Parent topic: Solving Problems Related references Scanner Buttons and Lights Solving
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    Timer setting. Parent topic: Solving Scanning Problems Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Make sure Document Capture Pro is installed correctly. If necessary, uninstall and reinstall
  • Epson DS-860 | User Manual - Page 80
    only originals that meets the specifications for your scanner. • Clean inside the scanner and replace the roller assembly kit, if necessary. • If you see a double feed error in the Epson Scan window or the Document Capture Pro window (Windows only), start Epson Scan, select Configuration, select the
  • Epson DS-860 | User Manual - Page 81
    Inside Your Scanner Related topics Replacing the Scanner Rollers Original Jams in Scanner If an original has jammed inside the scanner, follow these steps: 1. Turn off your scanner. 2. Remove all originals from the input tray. 3. Pull down the cover open lever and open the scanner cover. 4. Gently
  • Epson DS-860 | User Manual - Page 82
    5. Gently pull out any jammed originals from the output tray. 82
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    6. Close the scanner cover. 7. Carefully follow all loading instructions when you reload originals. Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow,
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    Interface Unit Problems If you have problems scanning using the optional Network Interface Unit, try these solutions: • Make sure the Network Interface Unit is securely connected to the network or your computer and the scanner with a working cable. • Make sure your scanning software is installed
  • Epson DS-860 | User Manual - Page 85
    the Text Enhancement setting in Epson Scan. Parent topic: Solving Scanned Image Quality Problems Related references Available Image manual for your OCR software for any additional adjustments. • Try using another software program, such as ABBYY FineReader, as the OCR engine. Start Epson Scan
  • Epson DS-860 | User Manual - Page 86
    : Solving Scanned Image Quality Problems Related tasks Cleaning Inside Your Scanner Scanned Image Edges are Cropped If the edges of a scanned image are cropped, try the following solutions: • Select Auto Detect as the Size setting (Epson Scan) or the Document Size setting (Document Capture Pro or
  • Epson DS-860 | User Manual - Page 87
    contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice
  • Epson DS-860 | User Manual - Page 88
    may apply. Note: For help using any other software on your system, see the documentation for that software for technical support. Purchase Supplies and Accessories You can purchase genuine Epson accessories at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories
  • Epson DS-860 | User Manual - Page 89
    monitor with 800 × 600 resolution or higher, and 24-bit color (Full Color) Parent topic: Technical Specifications General Specifications Scanner type Photoelectric device Effective pixels Document size Sheet feed, one pass duplex, color 1 line CMOS Contact Image Sensor (CIS) 5100 × 8400 pixels
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    resolution Image data Interface Light source parts. Parent topic: Technical Specifications Electrical Specifications Scanner Note: Check the label on the scanner and the AC adapter for voltage information. Power consumption varies depending on operating conditions or whether an option is installed
  • Epson DS-860 | User Manual - Page 91
    Environmental Specifications Temperature Humidity (non-condensing) Operating conditions Operating: 41 to 95 °F (5 to 35 °C) Storage: -13 to 140 °F (-25 to 60 °C) Operating: 10 to 80% RH Storage: 10 to 85% RH Ordinary office or home conditions Note: Avoid operating the scanner in direct
  • Epson DS-860 | User Manual - Page 92
    second) and Hi-Speed mode (480 Mbits per second) of Universal Serial Bus Specifications Revision 2.0 One Type B port Parent topic: Technical Specifications Safety and Approvals Specifications Scanner United States Canada EMC: FCC part 15 Subpart B class B EMC: CAN/CSA-CEI/IEC CISPR 22 Class B AC
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    Copyright Notice Important Safety Instructions Follow these safety instructions when setting up and using the scanner: • Read all these instructions, and follow all warnings and instructions marked on the scanner. • Place the scanner close enough to the computer for the interface cable to reach it
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    specifically explained in the scanner's guides. • Do not insert objects into any opening as they may touch dangerous voltage points or short out parts scanner and the AC adapter, and refer servicing to qualified service covered by the operating instructions.) • Unplug the scanner and the AC adapter
  • Epson DS-860 | User Manual - Page 95
    responsible and legal use of your scanner. Copying of the following items is passes, concession tickets, etc. • Passports, driver's licenses, warrants of fitness, road passes, food any software included with this product. Parent topic: Notices Default Delay Times for Power Management for Epson
  • Epson DS-860 | User Manual - Page 96
    or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
  • Epson DS-860 | User Manual - Page 97
    this permission notice appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific, prior written permission of Sam Leffler and Silicon Graphics
  • Epson DS-860 | User Manual - Page 98
    NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson
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DS-760/DS-860 User's Guide