Epson EPL 5800 Reference Guide

Epson EPL 5800 - B/W Laser Printer Manual

Epson EPL 5800 manual content summary:

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    product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as
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    Parts 14 Panel lights 15 About Your Printer 16 Features 16 Options and consumable products 17 Chapter 2 Paper Handling Available Media 19 Paper that should not be used 20 Paper Sources 21 MP tray 21 500-Sheet Lower Paper Cassette Unit 21 Loading Paper 22 MP tray 22 Manually loading
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    Chapter 3 Using the Printer Driver Using the Printer Driver with Windows 33 Accessing the printer driver 33 EPSON Status Monitor 3 Utility 34 Increasing the Printing Speed 43 Note for using shared printers in Windows 2000 and NT 4.0 44 Choosing the printer port 49 Using Printer Driver with
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    6 Troubleshooting Ready and Error Lights 88 Problems and Solutions 89 Preventing paper-feed and paper-jam problems 89 Clearing paper jams 90 Operational problems 100 Printout problems 101 Print quality problems 102 Memory problems 107 Option problems 108 Printer driver and utility problems
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    cartridge (S050010 126 Photoconductor unit (S051055 127 Appendix B Working with Fonts EPSON BarCode Fonts 129 System requirements 130 Installing EPSON BarCode fonts 131 Printing with EPSON BarCode fonts 133 BarCode Font specifications 136 Appendix C Contacting Customer Support For Users
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    Started Your EPSON EPL-5800L Advanced printer combines high performance and reliability with a wide range of features. To get started with your printer, please: ❏ Read the safety information, laser printer precautions, and important safety instructions in the Setup Guide. ❏ Use your Setup Guide to
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    the Printer," provides instructions on how to clean and transport your printer. Appendix A, "Technical Specifications," contains the technical specifications for the printer. Appendix B, "Working with Fonts," describes the steps you need to follow to add EPSON BarCode fonts. It also lists and
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    areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. CAUTION Hot Surface Avoid Contact ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Never force printer components into place. Although the printer is designed to
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    ; otherwise, print quality will decline. ❏ Do not turn the cartridge upside down or stand it on its ends. ❏ When handling the cartridge, always place it on a clean, smooth surface. ❏ Do not attempt to modify the cartridge or take it apart. It cannot be refilled. ❏ Avoid touching the toner or getting
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    printed page and may shorten the service life of the unit. ❏ Be careful not to scratch the surface of the drum. When you remove the photoconductor unit from the printer from condensation. w Warning: Do not dispose of used developer cartridges or photoconductor units in fire, as they can explode
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    out of the reach of children. ❏ Do not leave jammed paper in the printer. It can cause the printer to overheat. ❏ Avoid using outlets that other appliances are plugged into. ❏ Use only an outlet that meets the power requirements of this printer. Power On/Off Cautions c Caution: Do not turn off the
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    Chapter 1 Product Information Printer Parts 14 Panel lights 15 About Your Printer 16 Features 16 Options and consumable products 17 Chapter 1 Product Information 13
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    Printer Parts Printer cover Latch ready light (green) error light (red) Manual feed slot Power switch MP (Multi Purpose) tray Paper path selector Face-down tray Parallel interface connector AC inlet USB interface connector Chapter 1 Product Information 14
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    Off Off Flashing Flashing On Off On Flashing alternately. Printer Status Printer is off. Printer is ready to print. Printer is warming up or receiving data. The printer is out of paper or has an error that can be easily cleared. See "Problems and Solutions" on page 89. An error has occurred
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    improves the halftone quality of graphics. The printer is easy to install and use. You simply set up the printer, connect it to your computer, and install the printer driver as described in the Setup Guide. The printer supports ECP mode in Microsoft® Windows® Me, 98, 95, 2000, and NT® 4.0. ECP
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    or the customer support representative in printer comes with this cartridge already installed. The service life of the cartridge is approximately 6,000 printed pages. Photoconductor Unit The photoconductor unit contains a light-sensitive drum that permanently fixes the toner onto paper. The printer
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    Handling Available Media 19 Paper that should not be used 20 Paper Sources 21 MP tray 21 500-Sheet Lower Paper Cassette Unit 21 Loading Paper 22 MP tray 22 Manually loading paper 26 500-Sheet Lower Paper Cassette Unit 27 Printing on Special Media 28 Envelopes 29 Labels 30 Transparencies
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    plastic window (unless specifically designed for laser printers) printed with laser printer, ink Jet printer, or other printers cannot be used. * Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may reduce print quality, cause paper jams and other problems
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    not be used You cannot use the following paper in this printer. They may cause printer damage, paper jams, and poor print quality. ❏ Media meant for other color laser printers, black-and-white laser printers, color copiers, black-and-white copiers, or ink jet printers ❏ Previously printed paper from
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    paper types that you can use. MP tray Paper Type Plain paper Letterhead Labels Thick paper Transparencies Envelopes Capacity Up to 150 sheets of 75 g/m² paper (Weight: 60 to 90 g/m²) Up to 10 sheets (Weight: 90 to 163 g/m²) Up to 10 sheets (Weight: 60 to 90 g/m²) Paper Size A4, A5, B5, Letter
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    sensitive to moisture. Be sure to store paper in a dry environment. ❏ Use of colored paper is acceptable, but coated paper should be avoided. ❏ You may use paper with preprinted letterheads, provided that the paper and ink are both of laser-printer type. MP tray You can load up to 150 sheets of
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    on a flat surface to even the edges. Insert the paper printable side up into the tray and adjust the paper guides. Note: ❏ To widen the paper guides, press on the lever of the right paper guide while sliding it outwards. ❏ Load letterheads printable side up and with the letterhead portion toward the
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    3. Place the cover back on the MP tray as the protection against the dust and for manual-feed printing, as shown below. 4. Raise the face-down tray and lift up the paper support on the top to prevent paper from falling off the edge. Chapter 2 Paper Handling 24
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    -up, then raise the Face-up Tray instead, and set the paper path selector down. Note: ❏ Before printing, make sure that the Paper Size setting in your printer driver matches the paper you load. ❏ If you want to print on paper heavier than 90g/m² (24 lb) or on special paper (such as envelopes, labels
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    cover. Adjust the paper guides to match the paper size you are using. Note: Load letterheads printable side up and with the letterhead portion toward the printer. 3. Make sure to change the Paper Source setting to MP Tray in the printer driver's Basic Settings menu. 4. Send the print data from the
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    even the edges. Insert the paper printable-side up into the tray. Note: Load letterheads printable side up and with the letterhead portion toward the printer. Chapter 2 Paper Handling 27
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    be changed by the manufacturer at any time, EPSON cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. The EPL-5800L Laser Printer can print on special paper stock such as envelopes, labels, transparencies
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    parts of an envelope have different thicknesses. Print one or two envelopes to check the print quality. If the printing is too light, adjust the print density as described in "Using the Printer Driver with Windows" on page 33. Do not use window envelopes unless they are specially designed for laser
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    projector transparencies and adhesive drafting film made for use with laser printers or plain-paper copiers. When printing on transparencies, make sure to change the Paper setting to Transparency in the Extended Settings on the printer driver's Optional Settings menu. Chapter 2 Paper Handling 30
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    some types of thick paper one sheet at a time. Use the thick paper of a weight between 90 and 163 g/m² (24 to 43 lb). When printing on thick paper, be sure to change the Paper setting on the Extended Settings on the printer driver's Optional Settings menu. Choose Thick Narrow for thick paper which
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    Chapter 3 Using the Printer Driver Using the Printer Driver with Windows 33 Accessing the printer driver 33 EPSON Status Monitor 3 Utility 34 Increasing the Printing Speed 43 Note for using shared printers in Windows 2000 and NT 4.0 44 Choosing the printer port 49 Using Printer Driver with
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    Print or Page Setup command on the File menu. You also may need to click Setup, Options, Properties, or a combination of these buttons. ❏ To access the printer driver from Windows Me, 98, 95, 2000 or NT 4.0, click Start, point to Settings, and click Printers. Next, right-click the EPSON EPL-5800L
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    unit through this utility. If a print error occurs, the utility provides you with a message describing the error. The Status Monitor 3 utility is accessed from within the printer driver. See "Accessing EPSON Status Monitor 3" on page 36 for more information. Before using Status Monitor 3, be sure to
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    of shared printers check box in the Monitoring Preferences dialog box. You can access the Monitoring Preferences dialog box through the Utility tab of the printer driver's Properties dialog box. (1) client machine (2) server machine (3) Windows shared printer Chapter 3 Using the Printer Driver 35
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    then click Spool Settings. For Windows 2000 users, click the Ports tab. Make sure the Enable bi-directional support for this printer check box is selected. Accessing EPSON Status Monitor 3 EPSON Status Monitor 3 monitors the printer during printing and while the EPSON Status Monitor 3 dialog box is
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    start the EPSON Status Monitor 3 utility. Note: Clearing the Monitor the printing status check box during normal operation causes the Status Alert window to stop monitoring some errors. See "Status Alert Window" on page 41 for more information on this function. Chapter 3 Using the Printer Driver 37
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    information on consumable products using the EPSON Status Monitor 3 dialog box. Printer image: Text box: OK button: The image at the upper left shows the printer status graphically. The text box next to the printer image displays the current status of the printer. If a problem occurs, the most
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    Unit is displayed only if this option is installed. Toner: Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less). Photoconductor Unit Indicates the remaining functional life of Life: the photoconductor unit. Chapter 3 Using the Printer Driver 39
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    , click the Monitoring Preferences button in the Utility tab of the printer driver's Properties dialog box. The Monitoring Preferences dialog box appears. The following settings and buttons appear in the dialog box: Select Notification: Use the check boxes to select the types of error that you
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    any changes. Help button: Opens the Help screen for the Monitoring Preferences dialog box. Status Alert Window This window indicates what type of error has occurred and offers you a possible solution. It closes automatically once the problem is cleared. Chapter 3 Using the Printer Driver 41
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    out the current printer status by clicking the EPSON Status Monitor 3 icon in the Utility tab of the printer driver's Properties dialog box. Note: In Windows NT 4.0, the Monitor the printing status check box is displayed in the Utility tab of Document Defaults. Chapter 3 Using the Printer Driver 42
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    , before setting the BIOS, uninstall the EPL-5800L printer driver. After setting the BIOS, re-install the printer driver. Confirming availability of DMA Using DMA increases your printing speed. You can confirm if your computer can use DMA by checking the Driver Settings dialog box on the Optional
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    how to install the printer driver on Windows 2000 and NT 4.0 clients. If you do not follow these instructions, you may not be able to properly install or use the printer driver. First, you need to set up the printer as a shared printer on the computer to which the printer is connected. Then, you
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    Shared as), then type the Shared Name. 4. Click OK. Note: For Windows NT 4.0 users, do not select a driver from the Alternate Drivers list. For Windows 2000 users, do not select the driver from the Additional Drivers list in the Additional Drivers dialog box. Chapter 3 Using the Printer Driver 45
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    you can access it from another computer. 1. Install the printer driver to the client computer from the software CD-ROM. 2. Open the Printer folder from the Control Panel, then open the Properties for your printer. 3. Click the Ports tab, then click Add Port. Chapter 3 Using the Printer Driver 46
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    4. The following dialog box appears. Select Local Port, then click New Port. 5. The following dialog box appears. In the text box, type the following information: \\name of computer that is connected to the printer\name of the shared printer Then click OK. Chapter 3 Using the Printer Driver 47
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    6. In the Printer Ports dialog box, click Close to return to the Ports menu. 7. On the Ports menu, make sure that the new port is added and the check box is selected. Click OK to close the printer driver. Chapter 3 Using the Printer Driver 48
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    connection The Windows platform supports the parallel interface. The instructions given below are for Windows 98, but the procedure is similar on other Windows operating systems. 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5800L Advanced icon
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    4. Click the arrow next to the Print to the following port dropdown list, then select LPT1: (ECP Printer Port). 5. Click OK to save this setting. Chapter 3 Using the Printer Driver 50
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    support ECP mode. To use the ECP mode, follow these steps: 1. Make the ECP mode settings in the BIOS setting program that comes with your computer. (For details of the settings and the program, see your computer manual manual.) 8. Click OK to save the settings. Chapter 3 Using the Printer Driver 51
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    2000 respectively support the USB interface. For Windows Me/98/2000 1. Click the Start button, point to Settings, and then click Printers. 2. Right-click the EPSON EPL-5800L Advanced icon, and click Properties in the menu that appears. 3. Select the Details tab. Chapter 3 Using the Printer Driver 52
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    4. Click the arrow next to the Print to the following port drop-down list. In Windows Me or 98, select EPUSB1: (EPSON EPL-5800L). In Windows 2000, check USB001 in the list on the Ports menu. 5. Click OK to save this setting. Chapter 3 Using the Printer Driver 53
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    background printing on or off. Note: ❏ Background printing must be turned on for the EPSON Status Monitor 3 to manage print jobs. ❏ When background printing is on, you can use your Macintosh while it is preparing a document for printing. 3. Close the Chooser. Chapter 3 Using the Printer Driver 54
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    , use the printer driver. The printer driver allows you to easily make all the print settings, including paper source, paper size, and orientation. To access the driver menus, see below. To access the printer driver from Macintosh, Choose Chooser from the Apple menu. Then click the EPL-5800L icon
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    products status information appears in the status window only if the Chooser is acquiring status normally. Getting printer status details You can monitor printer status and obtain information on consumable products using the EPSON Status Monitor 3 dialog box. Chapter 3 Using the Printer Driver 56
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    is displayed. Clicking this button closes the dialog box. Displays the paper size and the approximate amount of paper remaining in each paper source. Information for the optional 500-Sheet Lower Paper Cassette Unit is displayed only if this option is installed. Chapter 3 Using the Printer Driver 57
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    : Indicates the amount of remaining toner. The toner icon flashes if toner is low (10 percent or less). Photoconductor Unit Indicates The following settings and the buttons appear in the dialog box. Error Notification Selection Use the check boxes to select the types of error that you wish to be
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    the Show details button. If you click this button, the dialog box will not disappear even after the problem is cleared. To close the box you need to click the OK button. Note: The Status Alert window automatically appears when a problem occurs with your printer. Chapter 3 Using the Printer Driver 59
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    Chapter 4 Installing and Removing Options Printer Options 61 500-Sheet Lower Paper Cassette Unit 62 Installing 62 Removing 63 Face-up Tray 64 Installing 65 Using 66 Removing 66 Memory Module 67 Installing 67 Removing 72 Chapter 4 Installing and Removing Options 60
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    of these options is discussed in its own section. If you purchased your printer and the options at the same time, first set up the printer and run the print test by following the instructions in the Setup Guide. Then install the options. c Caution: Before installing an option, carefully read the
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    how to install the cassette unit. Installing Follow the instructions below to install the 500-Sheet Lower Paper Cassette Unit: 1. Turn off the printer. 2. Unplug the printer's power cord from the electrical outlet and from the printer. 3. Remove all interface cables from the interface connectors
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    the status sheet. If it is not listed on the status sheet, try reinstalling it. To use the 500-Sheet Lower Paper Cassette Unit as the paper source, be sure to choose Lower Cassette in the printer driver as the Paper Source setting. If your computer is running Windows Me, 98, 95, 2000 or NT
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    normally outputs paper face-down on top of the printer. If you want face-up output, you can install the optional Face-up Tray (C813372). This tray gives you immediate viewing of your printed output and is recommended for printing on media that requires a straight-through paper path, such as labels
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    Installing Follow the instructions below to attach the Face-up Tray to the printer: 1. Turn off the printer. 2. Attach the Face-up Tray by sliding the mounting pins into the corresponding holes, one at a time. Do not force both sides in at once. Chapter 4 Installing and Removing Options 65
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    Using The printer is factory set for face-down output. After installing the Face-up tray, you can switch the paper path from face-down to face-up by pushing the paper path selector down. The paper path selector is located on the right side of the printer, near the back. Removing 1. Turn off
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    printer memory up to 13 MB (printer standard 2 MB plus optional 8, 16, or 32 MB). You may want to add additional memory if you are having difficulty printing inches), with a thickness of 10 mm (0.4 inch) Installing Follow the instructions below to install a SIMM in the printer: w Warning: To avoid
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    2. Press the latch on the left side of the printer, and raise the printer cover. 3. Face the right side of the printer, and using a cross-head screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. Note: Be careful
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    the electrical components that are exposed after you remove the side cover. Be aware that these components may become hot while the printer is in use. c Caution: Before you install the module, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may
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    5. Firmly insert the SIMM into the slot at an angle from the right side, as shown below. Hold both sides of the SIMM and turn it to the perpendicular to lock it into place. 6. Set the side cover back into place. Chapter 4 Installing and Removing Options 70
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    memory is installed correctly. Windows users can check in the Printer Driver by selecting the Optional Settings tab under Properties. To verify that memory is correctly installed, print a status sheet. See "Testing the Printer Connection" in the Setup Guide. Chapter 4 Installing and Removing
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    service representative for assistance. If your computer is running Windows Me, 98, 95, 2000 or NT 4.0, you can also confirm that the memory module is correctly installed by checking the information displayed in the Optional Settings tab of the printer driver. Removing Follow the instructions
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    3. Face the right side of the printer, and using a crosshead screwdriver, remove the two screws holding the side cover in place. Remove the side cover by pulling it toward you. 4. Push the clips on
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    6. Set the side cover back into place. 7. Fasten the side cover with the two screws. 8. Gently close the printer cover. Chapter 4 Installing and Removing Options 74
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    Chapter 5 Replacing Consumables Replacing the Developer Cartridge 77 Replacing the Photoconductor Unit 82 Chapter 5 Replacing Consumables 75
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    Your printer uses two consumable components, which are listed below along with their approximate service lives. Developer cartridge (S050010) Up to 6,000 pages at 5% print ratio on A4 or Letter size paper, depending on the complexity of print jobs. Photoconductor unit (S051055) Up to 20,000 pages at
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    Follow these steps to replace the developer cartridge: 1. Make sure the printer is turned off. 2. Make sure the output tray on top of the printer is lowered. 3. Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. c Caution: You must
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    which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. c Caution: Be careful not to spill any remaining toner from the used developer cartridge. If toner is spilled inside the printer, clean it with a clean, dry, lint-free cloth or with a vacuum
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    a few times from side to side and then from front to back to distribute the toner evenly. 7. Remove the protective tape seal from the developer cartridge completely. c Caution: Never touch the developing roller under the flap; otherwise, print quality may decline. Chapter 5 Replacing Consumables 79
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    by its handle and lower it into the printer, making sure that the pins on both sides of the cartridge fit into the grooves inside the printer. Slide the cartridge gently into the opening until it locks into place. 9. Lower the printer cover. Press it gently until it clicks shut. Chapter 5 Replacing
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    10. When you turn on the printer, access the Printer Settings dialog box in the printer in the Optional Settings tab of the printer driver in Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings button in Macintosh. Click the Toner Level Clear button. The
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    11. Click OK to reset the toner level counter. Whenever you replace the developer cartridge, you should clean the paper roller as described in "Cleaning the Printer" on page 113. Replacing the Photoconductor Unit 1. Make sure the printer is turned off. 2. Make sure the output tray at the top of the
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    the photoconductor unit gently out of the printer, as shown below. w Warning: Do not touch the fuser, which is marked CAUTION Hot Surface Avoid Contact. If the printer has been in use, the fuser may be very hot. 6. Properly dispose of the used photoconductor unit. 7. Remove the new photoconductor
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    c Caution: Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline. 8. Insert the pins on both sides of the new photoconductor unit into the grooves inside the printer. Slide the unit gently into the opening until it locks into place. Chapter 5 Replacing
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    9. Reinstall the developer cartridge. 10. Lower the printer cover. Press it gently until it clicks shut. Chapter 5 Replacing Consumables 85
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    box in the Optional Settings tab of the printer driver of Windows, or click the Setup button in the Chooser dialog box, and click the Printer Settings in Macintosh. Click OPC Level Clear button. The OPC Level Clear dialog box appears. 12. Click OK to reset the Photoconductor level counter. Chapter
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    6 Troubleshooting Ready and Error Lights 88 Problems and Solutions 89 Preventing paper-feed and paper-jam problems 89 Clearing paper jams 90 Operational problems 100 Printout problems 101 Print quality problems 102 Memory problems 107 Option problems 108 Printer driver and utility problems
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    trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem
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    presented. You will also be alerted to errors by the Status Alert window of the EPSON Status Monitor 3 utility according to the settings you make in the Monitoring Preferences dialog box. In addition, indicator lights on the printer's built-in control panel will light up in different combinations to
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    jams If the jammed sheet is inside the printer, remove the sheet as follows: 1. Make sure that the printer is turned off. 2. Close the output tray, and open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way. Chapter 6 Troubleshooting 90
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    w Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot. CAUTION Hot Surface Avoid Contact Chapter 6 Troubleshooting 91
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    3. Remove the developer cartridge. c Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline. Chapter 6 Troubleshooting 92
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    4. Remove the photoconductor unit. c Caution: Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline. Chapter 6 Troubleshooting 93
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    5. Remove the paper from the paper path. Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out. Chapter 6 Troubleshooting 94
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    Reinstall the photoconductor unit, and then the developer cartridge. 7. Close the printer cover. 8. Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.) Printing automatically restarts from the page that jammed. If
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    paper. 2. Gently pull out any sheets that have fed part way into the printer. 3. Open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer. If necessary, take out the developer cartridge and the photoconductor unit and remove any paper left
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    sheets.) 5. Reinstall the MP tray cover. 6. Close the printer cover. The jammed page's print data is automatically reprinted. Feed jam occurs when using the optional 500-Sheet Lower Paper Cassette Unit The following illustration shows what this type of jam looks like: Chapter 6 Troubleshooting 97
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    any folded or jammed paper from the paper-tray and from the inside of the cassette unit, and discard any curled or wrinkled sheets. Chapter 6 Troubleshooting 98
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    the option. Also make sure you are using paper that meets the specifications for this printer. 6. Set the paper-tray back into the 500-Sheet Lower Paper Cassette Unit. 7. Open and then close the printer cover. The jammed page's print data is automatically reprinted. Chapter 6 Troubleshooting 99
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    to secure the connector using the wire retaining clips. Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length. The developer cartridge may be empty. To replace the cartridge, see "Replacing the Developer Cartridge" on page 77. Chapter 6 Troubleshooting 100
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    . Graphics don't print correctly Graphics require large amounts of memory. See "Memory problems" on page 107. Light color is not printed If colored areas or light-colored text or graphics are not printed, try changing the selected color or print at 300 dpi resolution. Chapter 6 Troubleshooting 101
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    Print quality problems The background is dark or dirty Lighten the Density setting in the printer driver. Turn off the printer and clean the paper path inside the printer using a clean, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per
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    using a soft, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per page. There may be a problem with the developer cartridge. Remove the cartridge and shake it gently from side to side and then from front to back to distribute the toner
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    distribute the toner, and wipe the bottom of the cartridge with a clean, dry, lint-free cloth. Clean the paper path inside the printer using a clean, dry, lint-free cloth. Clean the internal printer components by printing three pages with only one character per page. If the problem remains, replace
  • Epson EPL 5800 | Reference Guide - Page 105
    the printer driver. Darken the Density setting in the printer driver. Turn off the printer. Take out the developer cartridge, shake it gently from side to side to distribute the toner, and then reinstall it. If the problem persists, see Chapter 5, "Replacing Consumables." Chapter 6 Troubleshooting
  • Epson EPL 5800 | Reference Guide - Page 106
    driver. If the problem persists, see Chapter 5, "Replacing Consumables." Non-printed side of the page is dirty Toner may have spilled onto the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path inside the printer using
  • Epson EPL 5800 | Reference Guide - Page 107
    , it may be necessary to reduce the number or size of fonts, reduce the number or size of graphics, lower the resolution, or add more memory to the printer. Insufficient memory to print all copies The printer does not have sufficient memory to collate print jobs. Only one set of copies will be
  • Epson EPL 5800 | Reference Guide - Page 108
    Cassette Unit" on page 62 for instructions on installing the 500-Sheet Lower Paper Cassette Unit. Feed jam occurs when using the optional 500-Sheet Lower Paper Cassette Unit See "Feed jam occurs when using the optional 500-Sheet Lower Paper Cassette Unit" on page 97. Chapter 6 Troubleshooting 108
  • Epson EPL 5800 | Reference Guide - Page 109
    , it is an upgrade from Windows 95 to 98. It may not support USB connectors, and may not print. Confirm whether your computer supports USB connectors by calling the manufacturer. The printer driver is installed as an "unknown device" in Device Manager Some problem may have disrupted the plug-and
  • Epson EPL 5800 | Reference Guide - Page 110
    sure that the printer's power is on. If you are using the USB interface and your printer does not appear in the Printers folder, try disconnecting and then reconnecting the USB cable. If this does not resolve the problem, try reinstalling the printer driver. See the Setup Guide for more information
  • Epson EPL 5800 | Reference Guide - Page 111
    printer sharing for Microsoft Networks is shown in the list of installed components. Also, verify that EPSON Status Monitor 3 is installed in the computer hosting the Windows shared printer five levels of USB connectors, make sure that your printer is connected to the first level. Make sure that the
  • Epson EPL 5800 | Reference Guide - Page 112
    Chapter 7 Cleaning and Transporting the Printer Cleaning the Printer 113 Cleaning the inside of the printer 113 Removing spilled toner 115 Cleaning the printer case 116 Transporting the Printer 117 Chapter 7 Cleaning and Transporting the Printer 112
  • Epson EPL 5800 | Reference Guide - Page 113
    , which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot. 3. Remove the developer cartridge and the photoconductor unit as described in Chapter 5, "Replacing Consumables." Chapter 7 Cleaning and Transporting
  • Epson EPL 5800 | Reference Guide - Page 114
    -free cloth. Do not use compressed air. If you have paper feed problems, clean the paper roller by opening the roller cover and wiping the roller with a clean, dry, lint-free cloth. 5. Reinstall the photoconductor unit, and then the developer cartridge. 6. Lower the printer cover. Press it gently
  • Epson EPL 5800 | Reference Guide - Page 115
    . Be sure to read the instructions for your vacuum cleaner before you use it on spilled toner. Note: If you spill toner on your clothing, rinse it off with cold water. Do not use hot water as this may cause the toner to leave a permanent stain. Chapter 7 Cleaning and Transporting the Printer 115
  • Epson EPL 5800 | Reference Guide - Page 116
    dry, lint-free cloth dampened with a mild detergent. c Caution: Never use alcohol or thinner to clean the printer case; these chemicals can damage the components and the case. Be careful not to get water onto the printer mechanism or any electronic components. Chapter 7 Cleaning and Transporting the
  • Epson EPL 5800 | Reference Guide - Page 117
    500-Sheet Lower Paper Cassette Unit, if installed. 7. Replace the printer's protective materials, then repack the printer in its original box. c Caution: Do not expose the photoconductor unit and the developer cartridge to light any longer than necessary. Chapter 7 Cleaning and Transporting the
  • Epson EPL 5800 | Reference Guide - Page 118
    119 Printer 121 General 121 Environmental 122 Safety approvals 122 Mechanical 123 Electrical 123 Interface 124 Parallel interface 124 USB interface 124 Options and Consumables 125 500-Sheet Lower Paper Cassette Unit (C81336 125 Face-up Tray (C813372 126 Developer cartridge (S050010
  • Epson EPL 5800 | Reference Guide - Page 119
    time, EPSON cannot guarantee the quality of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs Use recycled paper under normal temperature and humidity conditions only. Poor-quality paper may reduce print quality, cause paper jams and other problems
  • Epson EPL 5800 | Reference Guide - Page 120
    × 8.5 in.) Legal (216 × 356 mm, 8.5 × 14 in.) Executive (184 × 267 mm, 7.25 × 10.5 in.) Government Legal (216 × 330 mm, 8.5 × 13 in.) Government Letter (203 × 267 mm, 8 × 10.5 in.) F4 (210 × 330 mm, 8.3 × 13 in.) User Defined Size (76.2 × 127 mm to 216 × 355.6 mm, 3 × 5 in. to 8.5 × 14 in.) Monarch
  • Epson EPL 5800 | Reference Guide - Page 121
    Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 300 × 300 dpi Printing speed: Up to 10 pages per minute at 600/300 dpi, depending on the font and quantity of data First print: Less than 18 seconds with A4 or Letter size
  • Epson EPL 5800 | Reference Guide - Page 122
    : Humidity: Altitude: Operation: Storage: 10 to 35 °C (50 to 95 °F) 0 to 35 °C (32 to 95 °F) Operation: Storage: 15 to 85% RH 30 to 85% RH Maximum 2,500 meters (8,200 feet) Standards and Approvals U.S. model: Safety UL 1950 CSA C22.2 No.950 EMC FCC Part 15 subpart B class B CSA C108
  • Epson EPL 5800 | Reference Guide - Page 123
    (18.7 in.) Approx. 7.0 kg (15.4 lb), excluding the developer cartridge and the photoconductor unit Durability: 5 years or 180,000 sheets, whichever 90 V to 132 V 50 Hz ± 3 Hz/ 60 Hz ± 3 Hz 5.9 A Less than 690 W Less than 10 W 230 V model 198 V to 264 V 50 Hz ± 3 Hz/ 60 Hz ± 3 Hz 3.2 A Less than
  • Epson EPL 5800 | Reference Guide - Page 124
    an IEEE 1284-B compliant parallel connector. To use the ECP mode with the parallel connector, see "Using the ECP mode" on page 51. Note: Windows Me/98/95/2000/NT 4.0 support the parallel interface. USB interface Windows USB Plug and Play (PnP) compliant. Note: Only Macintosh and PC systems equipped
  • Epson EPL 5800 | Reference Guide - Page 125
    varies by country. 500-Sheet Lower Paper Cassette Unit (C81336✽) Paper size: A4 or Letter, depending on the country of purchase Paper weight: , 10 pages per minute Paper types: Plain paper, such as copier paper, and recycled paper Power supply: 5 V dc supplied by the printer Dimensions
  • Epson EPL 5800 | Reference Guide - Page 126
    paper) Developer cartridge (S050010) Storage temperature: 0 to 35 °C (32 to 95 °F) Storage humidity: 30 to 85% RH Shelf life: 18 months after production Life: Up to 6,000 pages under the following conditions: Letter or A4 size paper, continuous printing, 5% print ratio Appendix A Technical
  • Epson EPL 5800 | Reference Guide - Page 127
    size paper, continuous printing, 5% print ratio The number of pages you can print with a developer cartridge or a photoconductor unit varies depending on the type of printing. If you print a few pages at a time or print dense text exceeding the 5% print ratio, the cartridge and/or unit may print
  • Epson EPL 5800 | Reference Guide - Page 128
    Appendix B Working with Fonts EPSON BarCode Fonts 129 System requirements 130 Installing EPSON BarCode fonts 131 Printing with EPSON BarCode fonts 133 BarCode Font specifications 136 Appendix B Working with Fonts 128
  • Epson EPL 5800 | Reference Guide - Page 129
    various command codes, such as Start bar, Stop bar and OCR-B, in addition to the barcode characters themselves. However, EPSON BarCode fonts are designed to add such codes automatically, allowing you to easily print barcodes that conform to a variety of barcode standards. EPSON BarCode fonts support
  • Epson EPL 5800 | Reference Guide - Page 130
    font name. Printing of OCR-B and check digits can be specified with the font name. System requirements To use EPSON BarCode fonts, your computer system should meet the following requirements: Printer: EPL-5800L/EPSON AcuLaser C8500/ EPSON AcuLaser C2000/ EPSON EPL-5800/EPL-5700i/ EPL-5700L/EPL
  • Epson EPL 5800 | Reference Guide - Page 131
    on the font. EPL-5800L Advanced, EPSON AL-C8500 Advanced/EPSON AL-C2000 Advanced, EPL-5800 Advanced, EPL-N2750 Advanced, EPL-C8200 Advanced, EPL-N4000+ Advanced, EPL-N2050 Advanced or later drivers which have EPSON BarCode fonts Note: EPSON BarCode fonts can only be used with EPSON printer drivers
  • Epson EPL 5800 | Reference Guide - Page 132
    from the Folders list. 7. In the List of fonts box, select the BarCode Font you want to install, or click the Select All button to install all EPSON BarCode fonts. 8. Select Copy fonts to Fonts folder check box. 9. Click OK. The selected EPSON BarCode fonts are installed in the Windows Fonts folder
  • Epson EPL 5800 | Reference Guide - Page 133
    Follow these steps to create and print barcodes using EPSON BarCode fonts. The application featured in these instructions is Microsoft WordPad. The actual procedure may differ slightly when printing from other applications. 1. Open a document in your application and enter the characters you want
  • Epson EPL 5800 | Reference Guide - Page 134
    3. Select the EPSON BarCode Font you want to use, then set the font size and click OK. Note: In Windows NT 4.0, you cannot use font sizes larger than 96 points when printing barcodes. 4. The characters you selected appear as barcodes similar to those shown below. Appendix B Working with Fonts 134
  • Epson EPL 5800 | Reference Guide - Page 135
    EPSON printer and click Properties. Make the following printer driver settings: Print Quality Toner Save mode Zoom Options 600 dpi Off Unchecked 6. Click OK to print , italic, or underline. ❏ Print barcodes in black and white only use features in your application which enlarge or reduce the size
  • Epson EPL 5800 | Reference Guide - Page 136
    were originally input. ❏ For best results, use only the font sizes recommended in "BarCode Font specifications" on page 136 for the EPSON BarCode Font you are using. Barcodes in other sizes may not be readable with all barcode readers. Note: Depending on the print density, or on the quality or color
  • Epson EPL 5800 | Reference Guide - Page 137
    in Windows NT). Recommended sizes are 52 pt, 65 pt (standard), 97.5 pt and 130 pt. The following codes are inserted automatically and need not be input by hand: ❏ Left/right margin ❏ Left/right guard bar ❏ Center bar ❏ Check digit ❏ OCR-B Print Sample EPSON EAN-8 Appendix B Working with Fonts 137
  • Epson EPL 5800 | Reference Guide - Page 138
    in Windows NT). Recommended sizes are 60 pt, 75 pt (standard), 112.5 pt and 150 pt. The following codes are inserted automatically and need not be input by hand: ❏ Left/right margin ❏ Left/right guard bar ❏ Center bar ❏ Check digit ❏ OCR-B Print Sample EPSON EAN-13 Appendix B Working with Fonts
  • Epson EPL 5800 | Reference Guide - Page 139
    Product Code (UPC Symbol Specification Manual). ❏ Only regular UPC codes are supported. Supplementary codes are not supported. Character type Number of characters Font size Numbers (0 to 9) Up to 11 characters 60 pt to 150 pt (up to 96 pt in Windows NT). Recommended sizes are 60 pt, 75 pt
  • Epson EPL 5800 | Reference Guide - Page 140
    EPSON UPC-E ❏ UPC-E is the UPC-A zero-suppression (deletes extra zeros) barcode specified by the American Universal Product Code (UPC Symbol Specification Manual). Character type Number of characters Font size Numbers (0 to 9) Up to 6 characters 60 pt to 150 pt (up to 96 pt in Windows NT).
  • Epson EPL 5800 | Reference Guide - Page 141
    is selected, the barcode will not be correct. Character type Number of characters Font size Alphanumeric characters (A to Z, 0 to 9) Symbols ( -. space $ / + %) No limit When OCR-B is not used: 26 pt or more (up to 96 pt in Windows NT) Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt. When OCR
  • Epson EPL 5800 | Reference Guide - Page 142
    Print Sample EPSON Code39 EPSON Code39 CD EPSON Code39 Num EPSON Code39 CD Num EPSON Code128 ❏ Code128 fonts support code sets A, B, and C. barcode and the surrounding text to prevent overlapping. ❏ Some application software automatically deletes the spaces at the end of lines or changes
  • Epson EPL 5800 | Reference Guide - Page 143
    in Windows NT.) Recommended sizes are 26 pt, 52 pt, 78 pt and 104 pt. The following codes are inserted automatically and need not be input by hand: ❏ Left/right quiet zone ❏ Start/Stop character ❏ Check digit ❏ Change code set character Print Sample EPSON Code128 Appendix B Working with Fonts 143
  • Epson EPL 5800 | Reference Guide - Page 144
    there are an odd number of characters, EPSON ITF fonts automatically add a zero to the beginning of the character string. Character type Number of characters Font size Numbers (0 to 9) No limit When OCR-B is not used: 26 pt or more (up to 96 pt in Windows NT) Recommended sizes are 26 pt, 52 pt, 78
  • Epson EPL 5800 | Reference Guide - Page 145
    not be input by hand: ❏ Left/right quiet zone ❏ Start/Stop character ❏ Check digit ❏ The numeral "0" (added to the beginning of character strings as needed) Print Sample EPSON ITF EPSON ITF CD EPSON ITF Num EPSON ITF CD Num Appendix B Working with Fonts 145
  • Epson EPL 5800 | Reference Guide - Page 146
    EPSON Codabar ❏ Four Codabar fonts are available, allowing you to enable and disable the the letter A. Character type Number of characters Font size Numbers (0 to 9) Symbols No limit When OCR-B is not used: 26 pt or more (up to 96 pt in Windows NT) Recommended sizes are 26 pt, 52 pt, 78 pt
  • Epson EPL 5800 | Reference Guide - Page 147
    Print Sample EPSON Codabar EPSON Codabar CD EPSON Codabar Num EPSON Codabar CD Num Appendix B Working with Fonts 147
  • Epson EPL 5800 | Reference Guide - Page 148
    Customer Support For Users in the United Kingdom and the Republic of Ireland 150 For Users in Australia 151 For Users in Singapore 153 For Users in Hong Kong 154 For Users in Malaysia 155 For users in India 155 For Users in the Philippines 156 Appendix C Contacting Customer Support 148
  • Epson EPL 5800 | Reference Guide - Page 149
    If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your
  • Epson EPL 5800 | Reference Guide - Page 150
    products, software drivers, online user guides, and answers to frequently asked questions: http://www.epson.co.uk ❏ To e-mail EPSON Technical Support: http://www.epson.co.uk/support/email/ ❏ For a full list of EPSON Customer and Warranty Support services: http://www.epson.co.uk/support/ Support Via
  • Epson EPL 5800 | Reference Guide - Page 151
    . Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, EPSON contact points, new product information and technical support (e-mail). Appendix C Contacting Customer
  • Epson EPL 5800 | Reference Guide - Page 152
    EPSON Faxback service EPSON Faxback service will fax you the latest specifications for most EPSON products offered in Australia. Phone (02) 9903 9075 and the system will guide you through a number of choices before faxing the information to your fax machine. EPSON Helpdesk EPSON Helpdesk is
  • Epson EPL 5800 | Reference Guide - Page 153
    Sources of information, support, and services available from Epson Singapore are: World Wide Web (www.epson.com.sg) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Epson HelpDesk (Phone
  • Epson EPL 5800 | Reference Guide - Page 154
    ://www.epson.com.hk Electronic bulletin board system An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers. You can log on to the following number for the BBS service: BBS: (852) 2827-4244 Technical Support Hotline
  • Epson EPL 5800 | Reference Guide - Page 155
    Alam Head Office Phone: 03 5191366 Fax: 03 5191281 For users in India Contacts for information, support, and services are: World Wide Web (www.epson.co.in) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Products Enquiry, and Technical Query are
  • Epson EPL 5800 | Reference Guide - Page 156
    in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Representative Office at the telephone and fax numbers below: Phone: (632) 813-6552 Fax: (632) 813-6545 BBS: (632) 814-0595 Appendix C Contacting Customer
  • Epson EPL 5800 | Reference Guide - Page 157
    or print quality. download To transfer information from the computer to the printer. dpi See dots per inch (dpi). driver The part of a software program that converts commands from the application program into commands used by the printer. Also known as the printer driver. fixed-width font A font
  • Epson EPL 5800 | Reference Guide - Page 158
    and is useful for printing spreadsheets. memory The part of the printer's electronic system that is used to store information. Some information is fixed and is used to control how the printer operates. Information that is sent to the printer from the computer (such as downloaded fonts) is stored
  • Epson EPL 5800 | Reference Guide - Page 159
    . status sheet A report that lists the printer settings and other printer information. TrueType An outline font format that was developed jointly by Apple® Computer and Microsoft Corporation. TrueType fonts are outline fonts that can be easily resized for screen display or for printing. Glossary 159
  • Epson EPL 5800 | Reference Guide - Page 160
    C Cleaning inside printer, 113 printer case, 116 Consumable products developer cartridge, 126 photoconductor unit, 127 replacing, 76 Contacting EPSON, 149 Customer support, 149 D Developer cartridge replacing, 77 specifications, 126 E ECP mode, using, 51 Envelopes, 29 EPSON BarCode Fonts about, 129
  • Epson EPL 5800 | Reference Guide - Page 161
    , 121 status, 38 transporting, 117 Printer options, 61 Problems communication errors, 110 operational, 100 options, 108 paper jams, 90 printer driver, 109 printout, 101 print quality, 102 R Removing memory module, 72 spilled toner, 115 Replacing developer cartridge, 77 photoconductor unit, 82
  • Epson EPL 5800 | Reference Guide - Page 162
    lpicher Straße 6, 40549 Düsseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787 EPSON AUSTRALIA PTY. LTD. 70 GIBBES STREET, CHATSWOOD 2067 NSW. Phone: 2-9903-9000 Fax: 2-9903-9177 EPSON HONG KONG LTD. Rooms 4706-10, 47/F, China Resources Bldg., 26 Harbour Road, Wanchai, Hong Kong Phone: 2585-4300
  • Epson EPL 5800 | Reference Guide - Page 163
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