Epson ET-16500 Users Guide
Epson ET-16500 Manual
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Epson ET-16500 manual content summary:
- Epson ET-16500 | Users Guide - Page 1
ET-16500 User's Guide - Epson ET-16500 | Users Guide - Page 2
- Epson ET-16500 | Users Guide - Page 3
ET-16500 User's Guide...13 Your Ink Tank Epson Connect Solutions for Smartphones, Tablets, and More 34 Using Epson Email Print ...35 Using the Epson iPrint Mobile App 35 Using Epson Remote Print ...36 Using Epson Scan to Cloud...36 Using Google Cloud Print ...37 Setting Up Google Cloud Print - Epson ET-16500 | Users Guide - Page 4
Printing Using the Epson Print Enabler 39 Using Fire OS Printing ...39 Using Windows 10 Mobile Printing ...40 Using Epson Print and Scan App with Windows Tablets 40 Wi-Fi or Wired Networking...42 Wi-Fi Infrastructure Mode Setup Available Epson Papers ...74 Paper Type Settings - Printer Software - Epson ET-16500 | Users Guide - Page 5
the Language of the Printer Software Screens 112 Changing Automatic Update Options 113 Printing with OS X ...114 Selecting Basic Print Settings - OS X 115 Paper Source Options - OS X 119 Print Quality Options - OS X...119 Print Options - OS X...119 Selecting Page Setup Settings - OS X 120 - Epson ET-16500 | Users Guide - Page 6
Printing Using a Product Button 128 Scanning ...129 Starting a Scan...129 Starting a Scan Using the Product Control Panel 129 Changing Default Scan Button Settings 131 Starting a Scan Using the Epson Scan 2 Icon 131 Starting a Scan from a Scanning Program 133 Scanning in Epson Scan Fax Setup - Epson ET-16500 | Users Guide - Page 7
Settings - Fax ...161 Security Settings - Fax ...162 Printing Fax Reports ...163 Fax Report Options...163 Setting Up X 189 Receiving Faxes...192 Fax Reception ...192 Receiving Faxes Automatically...193 Receiving Faxes Manually...193 Receiving a Fax by Polling ...194 Viewing a Fax on the LCD Screen - Epson ET-16500 | Users Guide - Page 8
the Ink Tanks ...216 Replacing the Maintenance Box...221 Adjusting Print Quality...224 Print Head Maintenance...224 Print Head Nozzle Check...224 Checking the Nozzles Using the Product Control Panel 224 Checking the Nozzles Using a Computer Utility 227 Print Head Cleaning ...228 Cleaning the Print - Epson ET-16500 | Users Guide - Page 9
Aligning the Print Head Using the Product Control Panel 233 Power Ink Flushing...234 Flushing the Ink Using a Computer Utility 234 Cleaning the Paper Guide ...235 Checking the Number of Sheets...236 Checking the Sheet Counter - Windows 236 Checking the Sheet Counter - OS X 237 Cleaning and - Epson ET-16500 | Users Guide - Page 10
Gaps 280 Grainy Printout...280 Incorrect Colors ...281 Message Appears Prompting You to Reset Ink Levels 283 Solving Scanning Problems ...283 Scanning Software Does Not Operate Correctly 283 Cannot Start Epson Scan 2 ...284 Solving Scanned Image Quality Problems 285 Image Consists of a Few Dots - Epson ET-16500 | Users Guide - Page 11
Original Colors 288 Scanned Image Edges are Cropped 288 Solving Faxing Problems...288 Cannot Send or Receive Faxes 289 Cannot Receive Faxes with a Telephone Connected to Your Product 290 Solving Memory Card Problems...290 Memory Card Does Not Fit Into a Slot 291 Cannot View or Print Photos - Epson ET-16500 | Users Guide - Page 12
LCD Screen Safety Instructions 310 Wireless Connection Safety Instructions 310 Telephone Equipment Safety Instructions 310 FCC Compliance Statement...311 Software Notice... Copyrighted Materials 321 Default Delay Times for Power Management for Epson Products 321 Copyright Attribution ...321 12 - Epson ET-16500 | Users Guide - Page 13
ET-16500 User's Guide Welcome to the ET-16500 User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson ET-16500 | Users Guide - Page 14
should visually check the ink levels in the product's ink tanks regularly. For optimum printing results, refill the ink tanks to the upper line at least once a year. Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The - Epson ET-16500 | Users Guide - Page 15
Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Control - Epson ET-16500 | Users Guide - Page 16
Stop button 6 The LCD screen 7 The back button 8 The Status button and lights 9 The numeric keypad 10 The C cancel button 11 The B&W button 12 The Color button Status Icons Status Button 16 - Epson ET-16500 | Users Guide - Page 17
. Icon Description Displays additional information or instructions, such as on loading paper or Status button to open the Status Menu, select Printer Information, and then check the status. The full. Delete received faxes you have already read or printed. If the product is set up to save received - Epson ET-16500 | Users Guide - Page 18
and job status. Function Printer Information Job Monitor Job History Job Storage Description Displays the status of consumables and any errors that have occurred with the product. Select the error from the list to display the error message. Displays the current print job and any jobs waiting - Epson ET-16500 | Users Guide - Page 19
settings • Eco mode settings • Presets • Contacts Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select Admin Settings. 4. Select Admin Password. 5. Select - Epson ET-16500 | Users Guide - Page 20
. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Parent topic: Using the Control Panel Related tasks Entering Characters on the LCD Screen 20 - Epson ET-16500 | Users Guide - Page 21
To enter a space, select . Parent topic: Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary. Note: Presets can be locked by an administrator. If you cannot access or - Epson ET-16500 | Users Guide - Page 22
You see a screen like this: 3. Select Add New. 4. Select the function you want to set up. You see the main screen for that function, for example: 5. Select the settings you want to save, then select Save. 22 - Epson ET-16500 | Users Guide - Page 23
, then press . 7. Select Save. When you are using the product's control panel to copy, fax, or scan, you can use the preset by selecting Presets and selecting it from the list. You can also add new presets administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 23 - Epson ET-16500 | Users Guide - Page 24
be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 24 - Epson ET-16500 | Users Guide - Page 25
topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 25 - Epson ET-16500 | Users Guide - Page 26
. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see a screen like this: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings - Epson ET-16500 | Users Guide - Page 27
Path Product Parts - Inside Product Parts - Back Parent topic: Product Basics Product Parts - Top and Front 1 Automatic Document Feeder (ADF) cover 2 ADF lever 3 ADF edge guides 4 ADF input tray 5 ADF output tray 6 Paper cassette 1 7 Paper cassette 2 27 - Epson ET-16500 | Users Guide - Page 28
1 Document cover 2 Scanner glass 3 Control panel 4 Memory card slot 5 Memory card access light 6 USB Type A port for external devices Parent topic: Product Parts Locations 28 - Epson ET-16500 | Users Guide - Page 29
Product Parts - Paper Path 1 Rear edge guides 2 Rear paper feed slot 3 Output tray 4 Output tray extension 5 Paper stopper 6 Edge guides 7 Paper cassette 8 Paper cassette cover Parent topic: Product Parts Locations 29 - Epson ET-16500 | Users Guide - Page 30
Product Parts - Inside 1 Scanner unit 2 Print head 3 Ink tanks 4 Ink tank unit Parent topic: Product Parts Locations 30 - Epson ET-16500 | Users Guide - Page 31
Product Parts - Back 1 Maintenance box 2 Rear cover 3 Rear cover 2 (duplexer) 4 AC inlet 5 LINE port 6 EXT port 7 LAN port 8 USB port Parent topic: Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it - Epson ET-16500 | Users Guide - Page 32
Changing the Power Off Timer Settings Parent topic: Product Basics Changing the Eco Settings You can use the product's control panel to change the Eco settings. Note: The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the Common Settings menu. Also, if you turn on Eco Mode, 2- - Epson ET-16500 | Users Guide - Page 33
for assistance. The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select Sleep Timer. You see - Epson ET-16500 | Users Guide - Page 34
necessary. 2. Select Setup. You see a Epson Email Print • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Using Epson Email Print Using the Epson - Epson ET-16500 | Users Guide - Page 35
Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox - Epson ET-16500 | Users Guide - Page 36
and how to download the Remote Print Driver software. 4. Download and install the Remote Print software. 5. Enter the email address and optional access key of your Epson product during Remote Print setup. 6. Now you are ready to print remotely. Select the print command in your laptop or desktop - Epson ET-16500 | Users Guide - Page 37
Epson product. 4. Enter your product's IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services on-screen instructions. 10. Click Finish printer registration to complete setup and print a test page. 37 - Epson ET-16500 | Users Guide - Page 38
list of supported apps. Setting Up Google Cloud Print on a Chromebook Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to - Epson ET-16500 | Users Guide - Page 39
Fi or Wired Networking Using Fire OS Printing You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you - Epson ET-16500 | Users Guide - Page 40
RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan App does not support Windows 10 Mobile printing. 1. Connect your Epson product to your wireless network. See - Epson ET-16500 | Users Guide - Page 41
Visit epson.com/connect to learn more about Epson Print and Scan App. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking 41 - Epson ET-16500 | Users Guide - Page 42
your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using - Epson ET-16500 | Users Guide - Page 43
using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network - Epson ET-16500 | Users Guide - Page 44
Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, scroll down and select Disable Wi-Fi instead. Then follow the instructions on changing to a wired network connection in this manual If you want to print a network setup report, press one of - Epson ET-16500 | Users Guide - Page 45
tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product - Epson ET-16500 | Users Guide - Page 46
router or access point. 1. Press the home button, if necessary. 2. Press . 3. Select Wi-Fi Setup. You see this screen: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password, then select Yes. Note: If you have already connected devices or computers - Epson ET-16500 | Users Guide - Page 47
, D, or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device. Note: If the AP, point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for - Epson ET-16500 | Users Guide - Page 48
product to the network. 1. Press the home button, if necessary. 2. Press . 3. Select Wi-Fi Setup. You see this screen: 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to return to the Home screen when finished. 48 - Epson ET-16500 | Users Guide - Page 49
upper-right corner of the LCD screen is lit as shown. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary - Epson ET-16500 | Users Guide - Page 50
Print, then press one of the buttons to print the network status sheet. Examine the settings shown on the network status sheet to diagnose any problems information on the Web Config utility, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for your product that - Epson ET-16500 | Users Guide - Page 51
Network Connections Related tasks Printing a Network Status Sheet Epson website. 6. Follow the on-screen instructions to install the software. 7. When you see the Select Your Connection screen, select Wired network connection. 8. If you see a Select Setup Option screen, select Set up printer - Epson ET-16500 | Users Guide - Page 52
GHz) mode. See your router documentation for instructions. 1. Do one of the following: • problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson ET-16500 | Users Guide - Page 53
You see this screen: 4. Scroll down and select Disable Wi-Fi. 5. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections 53 - Epson ET-16500 | Users Guide - Page 54
Feed Slot Paper Loading Capacity Available Epson Papers Paper Type Settings - Printer Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper for Documents in the Cassette You can print documents on a variety of paper types - Epson ET-16500 | Users Guide - Page 55
2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward. 55 - Epson ET-16500 | Users Guide - Page 56
Note: If you are using legal-size paper or larger, squeeze the tab and extend the paper cassette. 4. Slide the edge guide to your paper size. 56 - Epson ET-16500 | Users Guide - Page 57
the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper - Epson ET-16500 | Users Guide - Page 58
7. Close the paper cassette cover and gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK. 58 - Epson ET-16500 | Users Guide - Page 59
• Load the printable side facedown. • Load letterhead or pre-printed paper top edge first. • Do not load paper above the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper Related references Paper Loading Capacity Related - Epson ET-16500 | Users Guide - Page 60
Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes. You can load photo paper in these sizes in Cassette 1 only: 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × - Epson ET-16500 | Users Guide - Page 61
2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward. 61 - Epson ET-16500 | Users Guide - Page 62
4. Slide the edge guide to your paper size. 5. Load photo paper, short edge first and printable side down, against the edge guide as shown. 62 - Epson ET-16500 | Users Guide - Page 63
the paper is loaded against the edge guide and not sticking out from the end of the cassette. 6. Slide the edge guides against the paper, but not too tightly. Caution: To prevent paper feeding problems, make sure the paper fits beneath the top edges of the guides and do not load too much paper - Epson ET-16500 | Users Guide - Page 64
7. Close the paper cassette cover and gently insert the paper cassette. Note: The paper may slide forward slightly as you insert the cassette. This is normal. 8. When prompted by the product's LCD screen, select the size and type of the paper you just loaded and select OK. 9. Extend the output tray - Epson ET-16500 | Users Guide - Page 65
open the paper stopper. Do not remove or insert the paper cassette during printing. Always follow these paper loading guidelines: • Load only the recommended number the arrow mark inside the edge guide. • Check the paper package for any additional loading instructions. Parent topic: Loading Paper - Epson ET-16500 | Users Guide - Page 66
2. Pull out the paper cassette and remove the paper cassette cover. 3. Slide the edge guides outward. 66 - Epson ET-16500 | Users Guide - Page 67
4. Load envelopes printable side down and flap edge right as shown. Caution: To prevent paper feeding problems, make sure you do not load too many envelopes in the cassette. 5. Slide the edge guides against the envelopes, but not too tightly. Note: Make sure the envelopes are loaded against the edge - Epson ET-16500 | Users Guide - Page 68
6. Close the paper cassette cover and gently insert the paper cassette. Note: The envelopes may slide forward slightly as you insert the cassette. This is normal. 7. When prompted by the product's LCD screen, select Envelope #10 for the Paper Size and Envelope for the Paper Type, and select OK. 8. - Epson ET-16500 | Users Guide - Page 69
Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Do not load envelopes - Epson ET-16500 | Users Guide - Page 70
3. Open the rear paper feed slot and push it back. 4. Slide out the edge guides. 70 - Epson ET-16500 | Users Guide - Page 71
5. Do one of the following: • Load one sheet of paper with the printable side faceup and slide the edge guides against the paper, but not too tightly. • Load one envelope short edge first, with the flap facing down and the flap edge to the right. 71 - Epson ET-16500 | Users Guide - Page 72
edge first, no matter which way your document faces. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first. • Check the paper package for any additional loading instructions. Note: You can load a sheet of binder paper with holes on one of the long edges, but not for - Epson ET-16500 | Users Guide - Page 73
inches [105 × 148 mm]) (Cassette 1 only) • Half Letter (5.5 × 8.5 inches [140 × 216 mm]) (Cassette 1 only) Plain paper in a user-defined size Epson Bright White Paper Epson Presentation Paper Matte Loading capacity per paper size Cassette 1 Cassette 2 250 sheets 250 sheets 1 sheet 200 sheets - Epson ET-16500 | Users Guide - Page 74
2 20 sheets - 10 envelopes - Parent topic: Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO - Epson ET-16500 | Users Guide - Page 75
100 100 100 100 20 20 25 50 20 20 20 20 Parent topic: Loading Paper Paper Type Settings - Printer Software For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Letterhead paper Recycled paper Select this Paper Type or Media Type setting Plain Paper/Bright White Paper - Epson ET-16500 | Users Guide - Page 76
Colored paper Color Preprinted paper Preprinted Envelopes Envelope Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson the home button, if necessary. 2. Select Setup. You see this screen: 3. Select Paper - Epson ET-16500 | Users Guide - Page 77
Paper home button to return to the Home screen. Paper Type Settings - Control Panel For this paper Plain paper Epson Bright White Paper Epson Presentation Paper Matte Letterhead paper Recycled paper Colored paper Select this Paper Type or Media Type setting Plain Paper Letterhead Recycled - Epson ET-16500 | Users Guide - Page 78
Envelope Epson Premium Photo Paper Glossy Prem. Glossy Epson Premium Presentation Paper Matte Prem. Matte Epson an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by if necessary. 2. Select Setup. 78 - Epson ET-16500 | Users Guide - Page 79
this screen: 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Paper Source Settings. You see a screen like this: 6. Select the paper source Select the paper source options you want to use for all print jobs. 79 - Epson ET-16500 | Users Guide - Page 80
change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. You see this screen - Epson ET-16500 | Users Guide - Page 81
Off Description Adjusts the top or left margin. Adjusts the top or left margin of the back page when performing double-sided printing. Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are wrong, but may reduce the - Epson ET-16500 | Users Guide - Page 82
Universal Print Settings option Dry Time Skip Blank Page Available settings Standard Long Longer On Off Description Select the drying time when printing double-sided. Select On to skip blank pages automatically. Parent topic: Selecting Universal Print Settings 82 - Epson ET-16500 | Users Guide - Page 83
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover - Epson ET-16500 | Users Guide - Page 84
3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Faxing Scanning Placing Originals in the Automatic Document Feeder You can place multi-page original documents in the Automatic Document Feeder (ADF). You can also - Epson ET-16500 | Users Guide - Page 85
1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and top-edge first. 85 - Epson ET-16500 | Users Guide - Page 86
The ADF icon on the control panel lights up. 4. Slide the ADF edge guide against the originals, but not too tightly. 86 - Epson ET-16500 | Users Guide - Page 87
Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown: Parent topic: Placing Originals on the Product Related references Automatic Document Feeder (ADF) Specifications Related tasks Cleaning Your Product 87 - Epson ET-16500 | Users Guide - Page 88
Related topics Copying 88 - Epson ET-16500 | Users Guide - Page 89
documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the Load the paper you want to print on. 3. Press the home button, if necessary. 4. Select Copy. You see a screen like this: 5. To print more than one copy, press - Epson ET-16500 | Users Guide - Page 90
you are ready to copy, press one of the buttons. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Copying Related references Paper Loading Capacity Available Epson Papers Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on - Epson ET-16500 | Users Guide - Page 91
of paper Split Pages Copies two facing pages of a book on separate sheets of paper. After selecting this setting, select Settings and select the scan order. Letter Select the document size of your original A4 Legal A3 11x17in Custom Size Automatically sizes the image by the percentage you - Epson ET-16500 | Users Guide - Page 92
Document Orientation Portrait Landscape Quality Text Text(Best) Text & Image Text & Image(Best) Density Varying levels Remove Shadow Off paper Select On to erase the binding holes on a document Select On to print multiple copies of a multi-page document both in order and sorted into sets - Epson ET-16500 | Users Guide - Page 93
to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with OS X Cancelling - Epson ET-16500 | Users Guide - Page 94
. You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size - Epson ET-16500 | Users Guide - Page 95
the print quality you want to use. 9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references Paper Type Settings - Printer - Epson ET-16500 | Users Guide - Page 96
Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster - Epson ET-16500 | Users Guide - Page 97
on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper on the long edge. • Auto (Short-edge binding) to - Epson ET-16500 | Users Guide - Page 98
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 98 - Epson ET-16500 | Users Guide - Page 99
settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can - Epson ET-16500 | Users Guide - Page 100
- Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increase Ink Drying Time Sets the amount of time required for drying - Epson ET-16500 | Users Guide - Page 101
photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one the % menu. 2. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and - Epson ET-16500 | Users Guide - Page 102
and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3. To add the following - Epson ET-16500 | Users Guide - Page 103
Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density - Epson ET-16500 | Users Guide - Page 104
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson ET-16500 | Users Guide - Page 105
of the page. Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer - Epson ET-16500 | Users Guide - Page 106
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. 106 - Epson ET-16500 | Users Guide - Page 107
the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets. 4. To choose a preset for printing, select - Epson ET-16500 | Users Guide - Page 108
Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click - Epson ET-16500 | Users Guide - Page 109
Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other - Epson ET-16500 | Users Guide - Page 110
printing problems. Refine screening pattern Prints graphics with a finer screening pattern. Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver - Epson ET-16500 | Users Guide - Page 111
apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 111 - Epson ET-16500 | Users Guide - Page 112
in any program session. Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product - Epson ET-16500 | Users Guide - Page 113
screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software - Epson ET-16500 | Users Guide - Page 114
any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Print Layout Options - Epson ET-16500 | Users Guide - Page 115
Double-sided Printing Settings - OS X Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1. Open a photo - Epson ET-16500 | Users Guide - Page 116
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson ET-16500 | Users Guide - Page 117
options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on the screen, such as those - Epson ET-16500 | Users Guide - Page 118
. Paper Source Options - OS X Print Quality Options - OS X Print Options - OS X Parent topic: Printing with OS X Related references Paper Type Settings - Printer Software Paper Type Settings - Control Panel Related tasks Selecting Page Setup Settings - OS X Printing Your Document or Photo - OS - Epson ET-16500 | Users Guide - Page 119
Fine For text and graphics with good quality and print speed. Quality For text and graphics with increased quality and print speed. Best Quality For the best print quality, but the slowest print speed. Parent topic: Selecting Basic Print Settings - OS X Print Options - OS X You can select any of the - Epson ET-16500 | Users Guide - Page 120
text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally. Parent topic: Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Depending on your application, you may be able to select the paper size and orientation settings from - Epson ET-16500 | Users Guide - Page 121
on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. • To invert or flip - Epson ET-16500 | Users Guide - Page 122
. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - OS X Parent topic - Epson ET-16500 | Users Guide - Page 123
. Parent topic: Selecting Double-sided Printing Settings - OS X Managing Color - OS X You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color Matching from the pop-up menu in the - Epson ET-16500 | Users Guide - Page 124
You can select from these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help - Epson ET-16500 | Users Guide - Page 125
. Parent topic: Managing Color - OS X Selecting Printing Preferences - OS X You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select - Epson ET-16500 | Users Guide - Page 126
OS X You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during - Epson ET-16500 | Users Guide - Page 127
settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job and control printing. 1. Click the printer icon when it appears in - Epson ET-16500 | Users Guide - Page 128
and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings. Parent topic - Epson ET-16500 | Users Guide - Page 129
a Scan Scanning in Epson Scan 2 Starting a Scan After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program - Epson ET-16500 | Users Guide - Page 130
registered with Epson Connect. • Computer saves your scan to your computer or as an image capture in OS X 10.6/10.7/10.8/10.9. • Computer (WSD) lets you manage network scanning in Windows 8, Windows 7, or Windows Vista (English only). To use this feature, you must first set up WSD (Web Services for - Epson ET-16500 | Users Guide - Page 131
Click Close to close the Event Manager window. Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. • Windows 10: Click and select All apps - Epson ET-16500 | Users Guide - Page 132
You see an Epson Scan 2 window like this: 132 - Epson ET-16500 | Users Guide - Page 133
a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions - Epson ET-16500 | Users Guide - Page 134
You see an Epson Scan 2 window like this: 134 - Epson ET-16500 | Users Guide - Page 135
: Starting a Scan Scanning in Epson Scan 2 Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your operating system's Documents or My Documents folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings - Epson ET-16500 | Users Guide - Page 136
You see this window: 136 - Epson ET-16500 | Users Guide - Page 137
as the Image Type setting. 6. Select the Resolution setting you want to use for your scan. 7. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 8. Reinsert your original into the ADF, if necessary. 9. Select any of the additional - Epson ET-16500 | Users Guide - Page 138
Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF. Parent topic: Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings - Epson ET-16500 | Users Guide - Page 139
Corrects shadowing around the edges of the image by filling the shadows with the color you select. Correct Document Skew Corrects skewed originals, image contents, or both. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For - Epson ET-16500 | Users Guide - Page 140
Windows and OS X systems using Adobe Reader, Acrobat, or other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned document can be searched. Parent topic: Scanning in Epson Scan 2 140 - Epson ET-16500 | Users Guide - Page 141
Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product. This will erase all of - Epson ET-16500 | Users Guide - Page 142
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson ET-16500 | Users Guide - Page 143
DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 143 - Epson ET-16500 | Users Guide - Page 144
ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 144 - Epson ET-16500 | Users Guide - Page 145
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your product. 145 - Epson ET-16500 | Users Guide - Page 146
when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer - Epson ET-16500 | Users Guide - Page 147
Security Settings - Fax Printing Fax Reports Fax Report Options Parent topic: Setting setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. - Epson ET-16500 | Users Guide - Page 148
. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Select Common Settings. 5. Select Date/Time Settings - Epson ET-16500 | Users Guide - Page 149
topic: Setting Up Fax Features Using the Product Control Panel Using the Fax Setup Wizard You can set up the product's basic fax settings using the assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password - Epson ET-16500 | Users Guide - Page 150
characters. Press when you are done. 9. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Then, select the ring pattern to be used for incoming faxes. Go to step 12. • If you do not - Epson ET-16500 | Users Guide - Page 151
ring service allows to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and use the product's control 13. On the Confirmation screen, select Start to check the fax connection and print a report of the check result. If there are any errors reported, - Epson ET-16500 | Users Guide - Page 152
. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Basic - Epson ET-16500 | Users Guide - Page 153
If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password, if necessary. 4. Scroll down and select Fax Settings. 5. Select Receive - Epson ET-16500 | Users Guide - Page 154
product's control panel to select settings for saving, forwarding, or printing incoming faxes. Note: These settings can be locked by an for assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password - Epson ET-16500 | Users Guide - Page 155
You see this screen: 6. Select Fax Output. You see this screen: 7. Select Settings. 155 - Epson ET-16500 | Users Guide - Page 156
settings for saving, forwarding, and printing faxes. Note: If you want to save faxes to your computer, you must use the Epson FAX Utility to enable this feature Failed and select Print or Save to Inbox if forwarding fails. • Select Create Folder to Save, and follow the instructions on the screen to - Epson ET-16500 | Users Guide - Page 157
's memory. You can view the faxes on the LCD screen and print if needed. To enable this option, you must use the Epson FAX Utility. Once Save to Computer is enabled, you can select Yes and Print to have faxes saved and printed automatically. Saves incoming faxes to a connected memory card or USB - Epson ET-16500 | Users Guide - Page 158
the product's control panel to select settings for sending, receiving, and printing faxes. Note: These settings can be locked by an administrator. assistance. 1. Press the home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration. Enter the administrator password - Epson ET-16500 | Users Guide - Page 159
and receive faxes. Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM)-color faxes cannot be sent or received. 159 - Epson ET-16500 | Users Guide - Page 160
Setting Dial Tone Detection Line Type Header Options Description On Automatically dials the number you enter for faxing when the product detects a dial tone. Off Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or - Epson ET-16500 | Users Guide - Page 161
Rings to Answer Options Manual Auto All Single Double Triple Double&Triple 2 to 9 Description Lets you confirm whether an incoming fax should be printed; a telephone must be connected to the product. Automatically receives and prints faxes. If you are using a Distinctive Ring Service on your phone - Epson ET-16500 | Users Guide - Page 162
Setting Remote Receive Options Off On Start Code Description Lets you start receiving faxes using your phone instead of operating the product (if the Receive Mode is set to Auto). When you enable this function, you need to set a Start Code. If you are using a cordless handset whose base is - Epson ET-16500 | Users Guide - Page 163
if necessary. 2. Select Fax. You see a screen like this: 3. Select Menu, scroll down and select Fax Report, and select the report you want to print. Parent topic: Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or - Epson ET-16500 | Users Guide - Page 164
the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies - Epson ET-16500 | Users Guide - Page 165
OS X 3. Do one of the following: • Windows: Select Fax Settings for Printer. (Select your product, if prompted.) • OS X: Select your FAX product in the Printer list. 4. Select Fax Settings. Enter the administrator password, if necessary. 5. Follow the prompts that appear on the screen to enter your - Epson ET-16500 | Users Guide - Page 166
Parent topic: Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic: Setting Up Contacts - Epson ET-16500 | Users Guide - Page 167
You see a screen like this: 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Entry. 6. Select the number you want to use for the contact you are adding. 167 - Epson ET-16500 | Users Guide - Page 168
You see a screen like this: 7. Select Not Entered under Name, use the displayed keyboard to enter the contact name (up to 30 characters), and press . 8. Select Not Entered under Index Word, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and - Epson ET-16500 | Users Guide - Page 169
You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select next to the contact you want to edit or delete. 169 - Epson ET-16500 | Users Guide - Page 170
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select . When you are finished editing, select Save. - Epson ET-16500 | Users Guide - Page 171
3. Select Contacts. Enter the administrator password, if necessary. 4. Select Menu. You see a screen like this: Note: You can print your list of contacts and groups if necessary. 5. Select Add Group. 6. Select the number you want to use for the group you are adding. You - Epson ET-16500 | Users Guide - Page 172
9. Select Proceed. You see your contacts list. 10. Select the number next to each contact you want to include in your group. A check mark appears next to each selected contact. 11. Select Save. Parent topic: Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit - Epson ET-16500 | Users Guide - Page 173
You see a screen like this, showing both individual contacts and contact groups: 4. Select next to the group you want to edit. You see a screen like this: Note: If you want to delete the group, select Delete. 5. To edit the group, select Edit. 6. Select Proceed. You see a list of the contacts in - Epson ET-16500 | Users Guide - Page 174
the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies - Epson ET-16500 | Users Guide - Page 175
OS X 3. Do one of the following: • Windows: Select Fax Settings for Printer. (Select your product, if prompted.) • OS X: Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. Enter the administrator password, if necessary. You see a window like this: 175 - Epson ET-16500 | Users Guide - Page 176
Windows OS X 5. To add an entry, do one of the following: • Windows: Select an empty entry and click the icon. 176 - Epson ET-16500 | Users Guide - Page 177
Note: To edit an entry, select it and click the icon. To delete an entry, select it and click the icon. • OS X: Double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the - Epson ET-16500 | Users Guide - Page 178
, you can only select the number from the contact list or fax history. You can send black and white faxes to multiple recipients, but not color faxes. 1. Place your original on the product for faxing. Note: To fax a double-sided document, place it in the ADF and turn on the ADF - Epson ET-16500 | Users Guide - Page 179
and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 6. If you want Cancel. Your product scans your original and prompts you to place additional pages, if necessary. After scanning your originals, your product - Epson ET-16500 | Users Guide - Page 180
Manual Off On Document Size (Glass) Direct Send Half Letter A5 Letter Legal A4 11x17 A3 Off On Priority Send Off On Description Adjusts the scan resolution and print is made, without saving the scanned image to memory. You cannot use this feature when sending a color fax or sending to multiple - Epson ET-16500 | Users Guide - Page 181
Print on Error Print Do Not Print Description Sets the product to ask if you want to scan another page after a document in the ADF has finished scanning. Lets you select when to print recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. Parent topic: - Epson ET-16500 | Users Guide - Page 182
Related references Fax Send Settings Related topics Placing Originals on the Product Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: You can send faxes only in black-and-white when you use this option. 1. Place your original on the product for faxing. Note: To - Epson ET-16500 | Users Guide - Page 183
one of the buttons. Note: To cancel faxing, press the Stop button. After scanning your originals, your product dials the number and sends the fax at the specified time and Contact Groups Sending a Fax on Demand You can store one scanned document (up to 100 black-and-white pages) and have it - Epson ET-16500 | Users Guide - Page 184
you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned and stored until you overwrite or delete it. You can store only one document at a time. Subsequently stored documents overwrite the existing one. To - Epson ET-16500 | Users Guide - Page 185
you need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. 7. Press the B&W button. Your document is scanned and briefly previewed. 8. To send the document, press the Status button. You see a screen like this: 9. Select Job Monitor. 10. Select Communication - Epson ET-16500 | Users Guide - Page 186
need to change any fax settings, select Menu, select Fax Send Settings, and select your settings. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in blackand-white. 15. Press one of the buttons. Note: To cancel faxing, select Cancel. Your product sends - Epson ET-16500 | Users Guide - Page 187
Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen. For more information about selecting fax print settings, click - Epson ET-16500 | Users Guide - Page 188
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 188 - Epson ET-16500 | Users Guide - Page 189
detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to transmit your fax. Parent topic: Sending Faxes Sending Faxes Using the Fax Utility - OS X You can send a fax from a OS X printing - Epson ET-16500 | Users Guide - Page 190
. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 5. Select the number of pages you are faxing as the Pages setting. Note - Epson ET-16500 | Users Guide - Page 191
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 191 - Epson ET-16500 | Users Guide - Page 192
sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic: Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto. If you connected a telephone - Epson ET-16500 | Users Guide - Page 193
paper during fax printing, load more product). To change the Receive Mode setting if necessary, select Setup > System Administration > Fax Settings > Receive Settings > Receive Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual - Epson ET-16500 | Users Guide - Page 194
Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Menu. 4. Select Polling Receive and select On. 5. Enter the fax number. 6. - Epson ET-16500 | Users Guide - Page 195
the fax you want to view. You see the fax displayed on the screen. 6. Select Menu. 7. Select Print, Print then Delete, or Delete and follow the on-screen instructions. Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the memory is full, you cannot - Epson ET-16500 | Users Guide - Page 196
Follow the instructions here to work with a memory card or other device attached to your product. Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Viewing and Printing from the LCD Screen Transferring Photos on a Memory Card or USB Device Charging a USB Device - Epson ET-16500 | Users Guide - Page 197
Memory Card Types Memory Card and USB Device File Specifications Removing a Memory Card Parent topic: Using Memory Cards and USB Devices with Your Product Memory Card Types You can insert these types of memory cards in your product. Note: Cards marked with an asterisk (*) require an adapter; consult - Epson ET-16500 | Users Guide - Page 198
File format Image size File size Number of files JPEG with the Exif version 2.3 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) 80 × 80 pixels to 10200 × 10200 pixels Up to 2GB JPEG: Up to 9990 TIFF: Up to 999 Parent topic: - Epson ET-16500 | Users Guide - Page 199
device, such as an external hard drive. Before you connect your thumb drive or device, make sure the product is turned on but not printing. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product. 1. Remove any memory cards - Epson ET-16500 | Users Guide - Page 200
Setting Options - Device Mode Parent topic: Using Memory Cards and USB Devices with Your Product Viewing and Printing Individual JPEG Photos You can select individual photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3. Select - Epson ET-16500 | Users Guide - Page 201
, and select the necessary options. • To view additional photos and select others for printing, select the arrow icons and repeat the selections above. 7. When you are ready to print, press the Color button. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Viewing and - Epson ET-16500 | Users Guide - Page 202
you are ready to print, press the Color button. Note: To cancel printing, press the Stop button or select Cancel. Parent topic: Viewing and Printing from the LCD Screen Related references Print Setting Options - Device Mode Viewing and Printing TIFF Files You can select and print files in the TIFF - Epson ET-16500 | Users Guide - Page 203
Setting Options - Device Mode Photo Adjustment Options - Device Mode Select the Image Adjustments you want to use when viewing and printing photos displayed on the LCD screen. Photo adjustment settings Fix Photo Available options On Off P.I.M. Description Automatically adjusts the brightness - Epson ET-16500 | Users Guide - Page 204
adjustments for specific types of photos; select the option that best matches your photo content Automatically fixes the red-eye effect color effects. Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - Device Mode Select the Print Settings you want to use when printing - Epson ET-16500 | Users Guide - Page 205
printing to improve print quality Select the order for printing multi-page TIFF files. Parent topic: Viewing and Printing from the LCD Screen Transferring Photos on a Memory Card or USB Device You can transfer photos to and from a memory card or other supported 2. Select Setup. 3. Scroll down and - Epson ET-16500 | Users Guide - Page 206
4. Select Printer Settings. 5. Select Memory Device Interface. You see this screen: 6. Make to your product. Note: Do not transfer files to and from a memory device while you are printing from or scanning to the device. 1. Make sure your product is connected to a computer. 2. Insert a memory card - Epson ET-16500 | Users Guide - Page 207
a USB Device Using Your Product You can charge your cell phone, music player, or other portable device by connecting it to the product. All you need is a user-supplied USB cable that is designed to work with your device. Caution: Make sure your portable device complies with USB 2.0 standards - Epson ET-16500 | Users Guide - Page 208
3. Leave your product turned on during charging (it will continue to charge even after going into sleep mode). Parent topic: Using Memory Cards and USB Devices with Your Product 208 - Epson ET-16500 | Users Guide - Page 209
the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Replacing the Maintenance Box Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly - Epson ET-16500 | Users Guide - Page 210
when performing maintenance operations, such as cleaning the print head. • The ink bottles may contain recycled materials, but this does not affect product function or performance. • When printing in monochrome or grayscale, color ink may be used instead of black ink, depending on the paper type or - Epson ET-16500 | Users Guide - Page 211
system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. Visually check the ink levels in the product's ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product. Parent topic: Check - Epson ET-16500 | Users Guide - Page 212
like this: 2. Refill any ink tank as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued use of the product when the ink is expended could - Epson ET-16500 | Users Guide - Page 213
check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor - Epson ET-16500 | Users Guide - Page 214
. Continued use of the product when the ink is expended could damage the product. Parent topic: Check Ink Levels Related tasks Refilling the Ink Tanks Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Right-click - Epson ET-16500 | Users Guide - Page 215
You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Check Ink Levels 215 - Epson ET-16500 | Users Guide - Page 216
could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images - Epson ET-16500 | Users Guide - Page 217
need refilling. Otherwise, select Setup > Maintenance > Reset Ink Levels and follow the instructions. 4. Open the ink tank unit cover, then remove the ink tank cap and place it in the holder shown here. Note: Make sure the color of the ink tank label matches the ink color you want to refill, and - Epson ET-16500 | Users Guide - Page 218
into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 6. Refill the ink tank with the correct color ink up to the upper line on the - Epson ET-16500 | Users Guide - Page 219
7. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use. 8. Replace the ink tank cap securely. 9. Repeat the previous steps as necessary for each ink tank you need to refill. 219 - Epson ET-16500 | Users Guide - Page 220
cover. 11. Press the home button, if necessary. Select Setup > Maintenance > Reset Ink Levels. Select Proceed. You see this screen: 12. Select the colors for each ink tank you refilled, select Done, and select OK. Note: The product has a low ink alert system. The accuracy of this system depends on - Epson ET-16500 | Users Guide - Page 221
Visually check the ink levels in the product's ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product. Parent topic: Refilling Ink Related concepts Purchase Epson Ink and Maintenance Box Replacing the Maintenance Box Make sure you - Epson ET-16500 | Users Guide - Page 222
into your mouth, spit it out immediately. Keep the maintenance box out of the reach of children and do not drink the ink. 4. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal the bag and dispose of it carefully. 5. Insert - Epson ET-16500 | Users Guide - Page 223
6. Close the rear cover. Parent topic: Refilling Ink Related references Ink Bottle and Maintenance Box Part Numbers 223 - Epson ET-16500 | Users Guide - Page 224
may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Power Ink Flushing Cleaning the Paper Guide Checking the Number of Sheets Print Head Maintenance If your printouts become too - Epson ET-16500 | Users Guide - Page 225
2. Press the home button, if necessary. 3. Select Setup. 4. Select Maintenance. You see this screen: 5. Select Print Head Nozzle Check. You see a screen like this: 6. Press the Color button. The nozzle pattern prints. 225 - Epson ET-16500 | Users Guide - Page 226
off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Refilling the Ink Tanks 226 - Epson ET-16500 | Users Guide - Page 227
Mac computer. 1. Load a few sheets of plain paper in Cassette 1. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • OS X: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers - Epson ET-16500 | Users Guide - Page 228
the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Refilling the Ink Tanks Related topics Loading Paper Print Head Cleaning If print - Epson ET-16500 | Users Guide - Page 229
the Ink Tanks Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain paper in Cassette 1. 2. Press the home button, if necessary. 3. Select Setup. 4. Select Maintenance. 5. Select Print Head Cleaning - Epson ET-16500 | Users Guide - Page 230
not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Refilling the Ink Tanks Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on - Epson ET-16500 | Users Guide - Page 231
the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Select the cleaning cycle you want to run, based - Epson ET-16500 | Users Guide - Page 232
. If quality still does not improve, contact Epson. Parent topic: Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using the Product Control Panel Refilling the Ink Tanks Print Head Alignment If your printouts become grainy or blurry - Epson ET-16500 | Users Guide - Page 233
. 3. Select Setup. 4. Select Maintenance. 5. Select Print Head Alignment. You Color button to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. After the alignment sheet is printed, you see a series of screens asking you to select the best - Epson ET-16500 | Users Guide - Page 234
Parent topic: Print Head Alignment Power Ink Flushing If you still see white or dark lines or missing colors in your printouts, even after cleaning the print head several times, you can perform a Power Ink Flushing. Note: After a Power Ink Flushing, you must turn off the product and wait at least 12 - Epson ET-16500 | Users Guide - Page 235
and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support. Parent topic: Power Ink Flushing Related tasks Refilling the Ink Tanks Cleaning the Paper Guide If you see ink on the back of a printout, you - Epson ET-16500 | Users Guide - Page 236
Scroll down and select Paper Guide Cleaning. 6. Select the paper source if necessary. 7. Press the Color button. 8. Check the back of the ejected paper to see if it is clean. 9. Repeat as necessary until the paper comes out clean. Parent topic: Adjusting Print Quality Checking the Number of Sheets - Epson ET-16500 | Users Guide - Page 237
and Option Information. You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Checking the Sheet Counter - OS - Epson ET-16500 | Users Guide - Page 238
In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer and Option Information. You see this window: 3. After checking the - Epson ET-16500 | Users Guide - Page 239
and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol - Epson ET-16500 | Users Guide - Page 240
7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a glass and do not press the glass surface with any force. Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the left. 240 - Epson ET-16500 | Users Guide - Page 241
free cloth (microfiber is recommended), to clean the rollers and the interior of the ADF. Parent topic: Cleaning and Transporting Your Product Transporting Your Product , or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after removing its seal, do not - Epson ET-16500 | Users Guide - Page 242
cap, and take measures to prevent ink from leaking when transporting the ink bottles. • Do not put opened ink bottles in the box with product. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product - Epson ET-16500 | Users Guide - Page 243
Caution: Do not touch the white flat cable, translucent part, or ink tubes inside the product; otherwise, you may damage your product. 4. Lower the scanner if necessary. 7. Unplug the power cable. 8. Disconnect any connected cables. 9. Open the ink tank unit cover and check to make sure that the - Epson ET-16500 | Users Guide - Page 244
around the product. Be sure to remove the tape from the print head before turning on your product. If print quality has declined when you print again, clean and align the print head. Parent topic: Cleaning and Transporting Your Product Related concepts Print Head Cleaning Print Head Alignment 244 - Epson ET-16500 | Users Guide - Page 245
Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Message Appears Prompting You to Reset Ink Levels Solving Scanning Problems Solving Scanned - Epson ET-16500 | Users Guide - Page 246
, follow the instructions in this guide to remove the jammed paper from the indicated area. A serious error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. You must replace the maintenance - Epson ET-16500 | Users Guide - Page 247
off by a power failure. The received fax was already deleted. The job was printed 1-sided because the loaded paper does not support 2-sided printing. The product's memory is full. You can send pages individually or print received faxes and then delete them to free up memory space. The line was - Epson ET-16500 | Users Guide - Page 248
sent to some of the specified recipients. Print a fax log to check which recipients failed is available for saving the scanned file. Create a folder or available for saving the scanned files in the specified scanned data. Select the destination again. An error occurred while sending the scanned - Epson ET-16500 | Users Guide - Page 249
Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the LCD Screen Selecting Advanced Fax Settings Printing Fax Reports 3. Press the home button, if necessary. 4. Select Setup. 5. Select Maintenance. You see this screen: 6. Select Print Head Nozzle Check. 249 - Epson ET-16500 | Users Guide - Page 250
your printer software. • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving Problems Related - Epson ET-16500 | Users Guide - Page 251
home button, if necessary. 2. Select Setup. 3. Scroll down and select System Administration all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings: Resets all : Solving Problems Solving Setup Problems Check these sections if you have problems while setting up - Epson ET-16500 | Users Guide - Page 252
's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic: Solving Setup Problems - Epson ET-16500 | Users Guide - Page 253
Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble router documentation or contact your internet service provider for instructions. • Verify that your router or - Epson ET-16500 | Users Guide - Page 254
to 100 for your version of the Internet Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings from the Control Panel Printing a Network Status Sheet Related topics Wi-Fi or Wired Networking Network Software Cannot - Epson ET-16500 | Users Guide - Page 255
, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to - Epson ET-16500 | Users Guide - Page 256
the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the - Epson ET-16500 | Users Guide - Page 257
your internet service provider for instructions. • If you are scanning a large original at a high resolution, a network communication error may occur. Try scanning again at a lower resolution. • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few - Epson ET-16500 | Users Guide - Page 258
OCR scanning software. To download Epson Scan 2, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Solving Copying Problems Check - Epson ET-16500 | Users Guide - Page 259
Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your - Epson ET-16500 | Users Guide - Page 260
in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Loading Capacity Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Related - Epson ET-16500 | Users Guide - Page 261
3. Lift the scanner unit. Caution: Do not touch the flat white cable inside the printer. 4. Remove any paper inside, including torn pieces. 5. Close the scanner unit. 261 - Epson ET-16500 | Users Guide - Page 262
in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette, follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Pull out the paper cassette, remove the paper cassette cover - Epson ET-16500 | Users Guide - Page 263
Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer (Rear Cover) If paper has jammed in the duplexer (rear cover), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 263 - Epson ET-16500 | Users Guide - Page 264
2. Press the tabs and open the rear cover. 3. Remove the duplexer. 264 - Epson ET-16500 | Users Guide - Page 265
4. Carefully remove any jammed paper. Note: Do not touch the paper rollers. 5. Remove any jammed paper from the duplexer. 265 - Epson ET-16500 | Users Guide - Page 266
6. Open the duplexer. 7. Carefully remove any jammed paper stuck inside. 8. Reinstall the duplexer. 266 - Epson ET-16500 | Users Guide - Page 267
LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder 267 - Epson ET-16500 | Users Guide - Page 268
Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Raise the ADF input tray and remove the jammed paper - Epson ET-16500 | Users Guide - Page 269
Caution: Make sure you open the ADF cover before removing any jammed pages. Otherwise the product may be damaged. 5. Carefully remove any jammed pages. 6. Close the ADF cover, then open the document cover. 269 - Epson ET-16500 | Users Guide - Page 270
screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer (Rear Cover) 270 - Epson ET-16500 | Users Guide - Page 271
Duplexer (Rear Cover) Paper Type Settings - Printer Software Paper Type Settings - Control Panel Related topics Loading Paper Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Product Icon Does Not Appear in Windows - Epson ET-16500 | Users Guide - Page 272
. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel and stalled print jobs. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows - Epson ET-16500 | Users Guide - Page 273
. If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using OS X, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run - Epson ET-16500 | Users Guide - Page 274
.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - OS X Selecting Additional Layout and Print Options - Windows Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies - Epson ET-16500 | Users Guide - Page 275
clogged. Then clean the print head, if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows - Epson ET-16500 | Users Guide - Page 276
Setup Settings - OS X Slanted Printout If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. • Align the print head - Epson ET-16500 | Users Guide - Page 277
Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if - Epson ET-16500 | Users Guide - Page 278
Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Nozzle Check Power Ink Flushing Print Head Cleaning Related references Paper Type Settings - Printer Software Paper Type Settings - Control Panel Related tasks Selecting Additional Layout and Print Options - Epson ET-16500 | Users Guide - Page 279
to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • Clean the paper path. • If you have not used the product for a long time, run the Power Ink Flushing utility. Note: Flushing the ink tubes replaces all the ink inside the tubes, so - Epson ET-16500 | Users Guide - Page 280
the print head. • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related references Paper Type Settings - Printer Software Paper Type Settings - Control Panel Related tasks Cleaning the Paper Guide - Epson ET-16500 | Users Guide - Page 281
manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Print Head Cleaning Print Head Nozzle Check Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Selecting - Epson ET-16500 | Users Guide - Page 282
Problems Related concepts Print Head Cleaning Print Head Nozzle Check Power Ink Flushing Related references Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - OS X Managing Color - Epson ET-16500 | Users Guide - Page 283
not refilled according to these instructions. Visually check the ink levels in the product's ink tanks to confirm the actual ink levels. Continued use of the product when the ink is expended could damage the product. Parent topic: Solving Problems Solving Scanning Problems Check these solutions if - Epson ET-16500 | Users Guide - Page 284
images, and provides an interface for TWAIN-compliant OCR scanning software. To download Epson Scan 2, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows - Epson ET-16500 | Users Guide - Page 285
TWAIN-compliant OCR scanning software. To download Epson Scan 2, visit Epson's driver download site (U.S. downloads or Canadian downloads). Parent topic: Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan 2 Icon Solving Scanned Image Quality Problems Check these sections - Epson ET-16500 | Users Guide - Page 286
on the scanner glass. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting. • If the - Epson ET-16500 | Users Guide - Page 287
. If the Image Type is set to Color or Grayscale, change the Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by interference - Epson ET-16500 | Users Guide - Page 288
topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems - Epson ET-16500 | Users Guide - Page 289
on if you are trying to send or receive a color fax. • If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, the product may not be able to receive faxes - Epson ET-16500 | Users Guide - Page 290
product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until Setup Wizard Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product. Memory Card Does Not Fit Into a Slot Cannot View or Print - Epson ET-16500 | Users Guide - Page 291
adapter with your memory card. Parent topic: Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product - Epson ET-16500 | Users Guide - Page 292
Mac If you cannot access a memory card inserted in your product from a Mac Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions your Epson product, then select Uninstall/Change. Note: If you see a User Account - Epson ET-16500 | Users Guide - Page 293
All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following - Epson ET-16500 | Users Guide - Page 294
driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the - (remove) icon to remove it. Parent topic: Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services - Epson ET-16500 | Users Guide - Page 295
Computer configuration • Description of the problem Then call: • U.S.: (562) support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at epson.com/ink3 (U.S. sales) or epson.ca (Canadian sales - Epson ET-16500 | Users Guide - Page 296
how to return your Epson products for proper disposal. Windows System Requirements OS X System Requirements Scanning Specifications Automatic Document Feeder (ADF) Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink - Epson ET-16500 | Users Guide - Page 297
epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed, color - Epson ET-16500 | Users Guide - Page 298
(3.5 mm) Approximately 35 sheets at 20 lb (75 g/m2) Parent topic: Technical Specifications Fax Specifications Fax type Supported lines Speed Walk-up black-and-white and color fax capability (ITU-T Super Group 3) Standard analog telephone lines PBX (Private Branch Exchange) telephone systems Up to - Epson ET-16500 | Users Guide - Page 299
dpi Ultra Fine: 406 × 392 dpi Color: Fine: 200 × 200 dpi Photo: Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams or other problems. If you encounter problems - Epson ET-16500 | Users Guide - Page 300
) 11 × 17 inches (279 × 432 mm) 8 × 10 inches (203 × 254 mm) 5 × 7 inches (127 × 178 mm) 4 × 6 inches (102 × 152 mm) Plain paper and paper distributed by Epson 0.003 (0.08 mm) to 0.004 inch (0.11 mm) 17 lb (64 g/m2) to 24 lb (90 g/m2) Envelopes Size Paper types Weight No. 10 (4.1 × 9.5 inches - Epson ET-16500 | Users Guide - Page 301
Printable Area Specifications Single sheets 1 Margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area (top): 1.85 inch (47 mm) 3 Reduced print quality area (bottom): 1.77 inch (45 mm) Envelopes 301 - Epson ET-16500 | Users Guide - Page 302
could cause damage not covered by Epson's warranties. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images - Epson ET-16500 | Users Guide - Page 303
Parent topic: Technical Specifications Related references Memory Card and USB Device File Specifications Dimension Specifications Height Width Depth Stored: 16.5 inches (418 mm) Printing: 16.5 inches (418 mm) Stored: 26.2 inches (666 mm) Printing: 26.2 inches (666 mm) Stored: 19.1 inches (486 mm - Epson ET-16500 | Users Guide - Page 304
Weight (without ink cartridges or power cord) 50.7 lb (23 kg) Parent topic: Technical Specifications Electrical Specifications Rated power supply voltage Rated frequency range Rated current Power consumption - Epson ET-16500 | Users Guide - Page 305
maximum capacity, formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. External storage devices WEP (64/128 bit) WPA-PSK (TKIP/AES); complies with WPA2 with support for WPA/WPA2 Personal 2.4 GHz Infrastructure mode Ad hoc mode Wi-Fi Direct - Epson ET-16500 | Users Guide - Page 306
to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from - Epson ET-16500 | Users Guide - Page 307
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so - Epson ET-16500 | Users Guide - Page 308
Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices General - Epson ET-16500 | Users Guide - Page 309
Do not touch the flat white cable inside the product. • Do not move the print head by hand; this may damage the product. • Do not spill liquid on the . • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your - Epson ET-16500 | Users Guide - Page 310
the print head is in the home (far right) position. • When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the - Epson ET-16500 | Users Guide - Page 311
telecommunication line cord. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment complies with Part 68 of the uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson.com - Epson ET-16500 | Users Guide - Page 312
problem is resolved. This equipment may not be used on coin service provided by the telephone company. Connection to party line service charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, click the link below for instructions user - Epson ET-16500 | Users Guide - Page 313
is the responsibility of the user to obtain and use a shielded applicables d'Innovation, Sciences et Développement économique Canada Fax Setup Wizard Software Notice 1. This printer product includes printer product. If you desire to receive the source code above, please contact the customer support - Epson ET-16500 | Users Guide - Page 314
the license agreements of each open source software program for more details, which are described in OSS.pdf on the Epson support site. 4. OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit (http://www.openssl.org/). This product - Epson ET-16500 | Users Guide - Page 315
source software program "Bonjour " which applies the terms and conditions provided by owner of the copyright to the "Bonjour ". Net-SNMP license This printer product includes the open source software program "Net-SNMP" which applies the terms and conditions provided by owner of the copyright to the - Epson ET-16500 | Users Guide - Page 316
by owner of the copyright to the "AES". OpenLDAP license This printer product includes the open source software program "OpenLDAP 2.4.30" which applies Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and - Epson ET-16500 | Users Guide - Page 317
to notify us if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN - Epson ET-16500 | Users Guide - Page 318
County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing - Epson ET-16500 | Users Guide - Page 319
Exceed Your Vision is a registered logomark, and Epson ConnectTM, Epson iPrintTM, and Remote PrintTM are trademarks of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Apple, App Store, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of Apple Inc., registered - Epson ET-16500 | Users Guide - Page 320
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson ET-16500 | Users Guide - Page 321
THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material
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 |
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ET-16500 User's Guide