Epson ET-2840 Users Guide
Epson ET-2840 Manual
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Epson ET-2840 manual content summary:
- Epson ET-2840 | Users Guide - Page 1
ET-2840 User's Guide - Epson ET-2840 | Users Guide - Page 2
- Epson ET-2840 | Users Guide - Page 3
Contents ET-2840 User's Guide...11 Product Basics ...12 Product Parts Locations ...12 Product Epson Smart Panel Mobile App 23 Voice-activated Printing ...24 Epson Connect Solutions for Smartphones, Tablets, and More 24 Setting Up Epson Connect Services 25 Using Epson Email Print ...26 Using Epson - Epson ET-2840 | Users Guide - Page 4
...47 Loading Paper ...49 Loading Paper in the Rear Paper Feeder 49 Paper Loading Capacity ...53 Borderless Paper Type Compatibility 55 Compatible Epson Papers...55 Paper or Media Type Settings - Printing Software 57 Selecting the Paper Settings - Control Panel 57 Paper or Media Type Settings - Epson ET-2840 | Users Guide - Page 5
Settings - Windows 86 Changing the Language of the Printer Software Screens 87 Changing Automatic Update Options 88 Printing with the Built-in Epson Driver - Windows 10 S 89 Selecting Print Settings - Windows 10 S 90 Printing on a Mac ...93 Selecting Basic Print Settings - Mac 94 Print Quality - Epson ET-2840 | Users Guide - Page 6
ScanSmart 117 Saving a Scan...120 Attaching a Scan to Email ...121 Sending a Scan to a Cloud Service 122 Printing a Scan...123 Selecting Epson ScanSmart Settings 124 Changing the Epson Product 125 Changing the Scan Settings...126 Changing the File Name Settings 127 Changing the Save Settings - Epson ET-2840 | Users Guide - Page 7
Levels - Mac 147 Disabling Special Offers with Windows 149 Purchase Epson Ink and Maintenance Box 150 Ink Bottle and Maintenance Box Part Aligning the Print Head Using the Product Control Panel 177 Cleaning the Paper Guide ...178 Checking the Number of Sheets Fed 179 Checking the Number of - Epson ET-2840 | Users Guide - Page 8
Window 198 Wireless Network Connection is Unstable on a Mac 199 Cannot Print Over a Network...199 Cannot Scan Over a Network ...201 Solving Copying Problems ...202 Product Makes Noise, But Nothing Copies 202 Product Makes Noise When It Sits for a While 203 Copies Have Incorrect or Faint Colors - Epson ET-2840 | Users Guide - Page 9
...227 Scanning Software Does Not Operate Correctly 227 Cannot Start Epson Scan 2 ...228 Scanning is Slow ...229 Cannot Send Scans to a Cloud Service 230 Solving Scanned Image Quality Problems 230 Image Consists of a Few Dots Only 230 Line of Dots Appears in All Scanned Images 231 Straight - Epson ET-2840 | Users Guide - Page 10
Password Instructions 252 FCC Compliance Statement...252 Binding Arbitration and Class Waiver 253 Trademarks ...256 Copyright Notice...257 libTIFF Software Acknowledgment 258 A Note Concerning Responsible Use of Copyrighted Materials 258 Default Delay Times for Power Management for Epson - Epson ET-2840 | Users Guide - Page 11
ET-2840 User's Guide Welcome to the ET-2840 User's Guide. For a printable PDF copy of this guide, click here. 11 - Epson ET-2840 | Users Guide - Page 12
, Tablets, and More Using AirPrint Setting Up Printing on a Chromebook Android Printing Using the Epson Print Enabler Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product. Product Parts - Epson ET-2840 | Users Guide - Page 13
Product Parts - Front and Top 1 Rear paper feeder 2 Paper support 3 Edge guide 4 Feeder guard 5 Output tray cover 6 Output tray 7 Paper stopper Parent topic: Product Parts Locations 13 - Epson ET-2840 | Users Guide - Page 14
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 1 Inner cover 14 - Epson ET-2840 | Users Guide - Page 15
2 Ink tank unit 3 Ink tanks 4 Ink tank cover 5 Print head Parent topic: Product Parts Locations Product Parts - Back 1 USB port 2 AC inlet 3 Maintenance box cover Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control - Epson ET-2840 | Users Guide - Page 16
Entering Characters on the LCD Screen Viewing Animations Changing LCD Screen Language Preventing PC Connection via USB Parent topic: Product Basics Control Panel Buttons and Lights 1 power button and light 2 LCD screen and navigation buttons Use the arrow buttons to navigate the screen menus, - Epson ET-2840 | Users Guide - Page 17
7 home button Parent topic: Using the Control Panel Adjusting the Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown. Parent topic: Using the Control Panel Navigating the LCD Screen You can navigate - Epson ET-2840 | Users Guide - Page 18
to maintenance and various other printer operations Select to display the Help screen; you can also view instructions on common procedures and find solutions if you experience a problem Select to display menus for improving the quality of your printouts, such as printing a nozzle check pattern - Epson ET-2840 | Users Guide - Page 19
Related references LCD Screen Safety Instructions Related tasks Copying Documents or Photos Scanning to a Connected Computer Scanning Using WSD - Windows Related topics Adjusting Print Quality Status Icon Information Your product displays - Epson ET-2840 | Users Guide - Page 20
Animations You can view animations on the LCD screen to help guide you through a procedure or troubleshoot a problem. 1. Press the help button. 2. Select Troubleshooting if you experience a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available - Epson ET-2840 | Users Guide - Page 21
Parent topic: Using the Control Panel Changing LCD Screen Language You can change the language used on the LCD screen. 1. Press the home button, if necessary. 2. Press the arrow buttons to select Settings, then press the OK button. 3. Press the arrow buttons to select Printer Setup and press the OK - Epson ET-2840 | Users Guide - Page 22
5. Select Disable and press the OK button. 6. Do one of the following: • Press the OK button to restart the product. • Press the stop button to return to the Printer Setup screen without restarting the product. Note: The change will not take effect until the product is restarted. Parent topic: Using - Epson ET-2840 | Users Guide - Page 23
efficiency. 6. Press the home button to exit. Parent topic: Using Power Saving Settings Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on - Epson ET-2840 | Users Guide - Page 24
here for instructions on how to set up your product and voice assistant to use the voice- activated printing feature. Now you are ready to print with your voice and your Epson product. Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Using the Epson Smart Panel Mobile - Epson ET-2840 | Users Guide - Page 25
you must obtain software only from the Windows Store. Print from anywhere with these Epson Connect solutions: • Epson Email Print • Epson Remote Print Setting Up Epson Connect Services Using Epson Email Print Using Epson Remote Print Parent topic: Product Basics Related tasks Setting Up Printing on - Epson ET-2840 | Users Guide - Page 26
Follow the instructions on your screen to activate your product's email address. Parent topic: Epson Connect Solutions for epson.com/connect (U.S.) or epson.ca/connect (Canada) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service - Epson ET-2840 | Users Guide - Page 27
Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote - Epson ET-2840 | Users Guide - Page 28
Basics Related references Paper Source Settings Options Related topics Wi-Fi Networking Loading Paper Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your - Epson ET-2840 | Users Guide - Page 29
images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson product to your wireless network. See the link below. 2. Download the - Epson ET-2840 | Users Guide - Page 30
Parent topic: Product Basics Related topics Wi-Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the - Epson ET-2840 | Users Guide - Page 31
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson ET-2840 | Users Guide - Page 32
router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the - Epson ET-2840 | Users Guide - Page 33
wireless network, follow the instructions on the Start Here sheet and install the necessary software. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is - Epson ET-2840 | Users Guide - Page 34
6. Enter your wireless password (or network name and then password). Note: Use the arrow buttons on the control panel to navigate the on-screen keyboard, and press the OK button to select the desired character. The network name and password are case sensitive. Be sure to correctly enter uppercase - Epson ET-2840 | Users Guide - Page 35
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices. 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct (Simple AP) Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi - Epson ET-2840 | Users Guide - Page 36
• Open the Epson Smart Panel app on Epson Smart Panel app, press the left arrow button to select Other Methods and go to the next step. 6. Do one of the following: • For iOS devices, select iOS. Press the OK button, then scan the QR code with the camera app on your device and follow the instructions - Epson ET-2840 | Users Guide - Page 37
OK button again. 5. Press the OK button again. 6. Press the arrow buttons to select Push Button Setup (WPS) and press the OK button. 7. Follow the instructions on the LCD screen to complete WPS setup. The Wi-Fi icon is displayed on the Wi-Fi Setup screen and indicates your wireless connection - Epson ET-2840 | Users Guide - Page 38
. If you want to cancel the operation, press the stop button. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi Networking Related topics Loading Paper Printing a Network Connection Report You can print a network connection report to view - Epson ET-2840 | Users Guide - Page 39
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 39 - Epson ET-2840 | Users Guide - Page 40
1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your - Epson ET-2840 | Users Guide - Page 41
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson ET-2840 | Users Guide - Page 42
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson ET-2840 | Users Guide - Page 43
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson ET-2840 | Users Guide - Page 44
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson ET-2840 | Users Guide - Page 45
is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. 45 - Epson ET-2840 | Users Guide - Page 46
the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting - Epson ET-2840 | Users Guide - Page 47
your product software from the Epson website using the instructions on the Start Here sheet. problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services - Epson ET-2840 | Users Guide - Page 48
Note: When the Wi-Fi Direct (Simple AP) connection is disabled, all computers and smart devices connected to the product in Wi-Fi Direct (Simple AP) mode are disconnected. If you want to disconnect a specific device, disconnect from the device instead of the product. 5. Press the OK button to - Epson ET-2840 | Users Guide - Page 49
the type of printing you will do. Loading Paper in the Rear Paper Feeder Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings - Control Panel Flip the feeder guard forward then pull out the paper support. 2. Slide the edge guides out all the way. 49 - Epson ET-2840 | Users Guide - Page 50
curl photo paper. 4. Do one of the following: • Insert paper, glossy or printable side up and short edge first, in the center of the paper support. • Load up to 10 envelopes in the center of the rear paper feeder. Load them printable side up, short edge first, and flap facing down - Epson ET-2840 | Users Guide - Page 51
as shown. • To load a sheet of paper longer than legal size, close the paper support and flatten the leading edge of the paper as shown. Select User-Defined as the paper size setting. 5. Slide the edge guides against the paper, but not too tightly. Then flip the feeder guard back. Note: Do - Epson ET-2840 | Users Guide - Page 52
first. • Do not load paper above the arrow mark inside the edge guides. • If the paper is curled, flatten it or curl it slightly in envelopes before loading. Do not fan or curl photo paper. • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one - Epson ET-2840 | Users Guide - Page 53
problems may occur frequently for manual diagonal cut may cause paper feed problems. Long paper cannot be held in paper package for any additional loading instructions. • Make sure you are Epson paper, use the paper in the environment stated on the instructions Epson recommends using genuine Epson - Epson ET-2840 | Users Guide - Page 54
, or printing is uneven or smeared, load 1 sheet at a time. Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Premium Presentation Paper Matte Double-sided 1 sheet Envelopes 10 envelopes Manual double-sided capacity 30 sheets 1 sheet - - 1 sheet - * Select the - Epson ET-2840 | Users Guide - Page 55
800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Size Letter (8.5 × 11 inches [216 × 279 mm]) Letter (8.5 × 11 - Epson ET-2840 | Users Guide - Page 56
× 11 inches [216 × 279 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) borderless A4 (8.3 × 11.7 inches [210 × 297 mm]) 4 × 6 inches (102 × 152 mm) borderless 5 × 7 inches - Epson ET-2840 | Users Guide - Page 57
Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Doublesided Note: The settings listed here are available only - Epson ET-2840 | Users Guide - Page 58
For this paper Plain paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Presentation Paper Matte Select this - Epson ET-2840 | Users Guide - Page 59
For this paper Select this Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Doublesided Epson Ultra Premium Presentation Paper Matte Envelope Envelope Parent topic: Selecting the Paper Settings - Control Panel Selecting the Default - Epson ET-2840 | Users Guide - Page 60
Paper Source Settings option A4/Letter Auto Switching Error Notice Paper Setup Auto Display Available settings On Off Paper Size Notice Paper Type Notice On Off Description Select On to switch the selected paper size to match the loaded paper (Letter or A4) if the wrong size is selected Select On - Epson ET-2840 | Users Guide - Page 61
up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass. 1. Open the document - Epson ET-2840 | Users Guide - Page 62
the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: If you are using Epson ScanSmart to scan multiple photos at once, just make sure they are at least 0.2 inch (4.5 mm) away from the edge of the scanner glass and - Epson ET-2840 | Users Guide - Page 63
Copying Options Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass. 2. Load the paper you want to print on. 3. Press the home button - Epson ET-2840 | Users Guide - Page 64
be exactly the same as the original. To cancel printing, press the stop button. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related topics Loading Paper Placing Originals on the Product Copying Options Select the copying options you want to use for your copies - Epson ET-2840 | Users Guide - Page 65
Copying option Available settings Original Size Various sizes Multi-Page Single Page 2-up Quality Standard High ID Card Copy Off On Borderless Copy Off On Standard Medium Minimum Description Select the document size of your original. When copying non-standard size originals, select - Epson ET-2840 | Users Guide - Page 66
's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions. You can also check for updates using Epson Software Updater in the Epson software - Epson ET-2840 | Users Guide - Page 67
Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. Note: The available settings and appearance of the print window may - Epson ET-2840 | Users Guide - Page 68
if you want to print a borderless photo. If you don't see the checkbox, change the Paper Type setting to a paper type that supports borderless printing. You can click Settings to access additional options for borderless printing. Note: Check the borderless paper compatibility list for details - Epson ET-2840 | Users Guide - Page 69
7. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 8. Select the Quality setting that matches the print quality you want to use. 9. Select a Color option: • To print a color - Epson ET-2840 | Users Guide - Page 70
Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type and border setting you have chosen. Draft For draft printing on plain paper. Draft - Vivid For draft printing on - Epson ET-2840 | Users Guide - Page 71
, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long - Epson ET-2840 | Users Guide - Page 72
You see a window like this: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. 72 - Epson ET-2840 | Users Guide - Page 73
Note: The surface of the paper may smear during double-sided printing. Make sure the ink has dried before reloading the paper. Double-sided Printing Options - Windows Parent topic: Printing with Windows Related references Paper Loading Capacity Related tasks Selecting Basic Print Settings - Windows - Epson ET-2840 | Users Guide - Page 74
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson ET-2840 | Users Guide - Page 75
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. - Epson ET-2840 | Users Guide - Page 76
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson ET-2840 | Users Guide - Page 77
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson ET-2840 | Users Guide - Page 78
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can - Epson ET-2840 | Users Guide - Page 79
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the - Epson ET-2840 | Users Guide - Page 80
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset - Epson ET-2840 | Users Guide - Page 81
Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up - Epson ET-2840 | Users Guide - Page 82
Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Thick Paper and Envelopes Prevents ink from smearing - Epson ET-2840 | Users Guide - Page 83
Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases - Epson ET-2840 | Users Guide - Page 84
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows 84 - Epson ET-2840 | Users Guide - Page 85
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. 85 - Epson ET-2840 | Users Guide - Page 86
• To close the status window, click OK. • To check ink status, click Consumables Status. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want - Epson ET-2840 | Users Guide - Page 87
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Changing the Language of the Printer Software Screens Parent topic: - Epson ET-2840 | Users Guide - Page 88
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows - Epson ET-2840 | Users Guide - Page 89
the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 - Epson ET-2840 | Users Guide - Page 90
Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson ET-2840 | Users Guide - Page 91
4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. - Epson ET-2840 | Users Guide - Page 92
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 92 - Epson ET-2840 | Users Guide - Page 93
your settings. You see your application's Print window. 14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Related references Paper or Media Type Settings - Control Panel Paper or Media Type Settings - Printing Software Printing on a Mac You - Epson ET-2840 | Users Guide - Page 94
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac - Epson ET-2840 | Users Guide - Page 95
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 4. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson ET-2840 | Users Guide - Page 96
5. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as - Epson ET-2840 | Users Guide - Page 97
checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 11. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related - Epson ET-2840 | Users Guide - Page 98
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the - Epson ET-2840 | Users Guide - Page 99
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu or expanding it in the print window - Epson ET-2840 | Users Guide - Page 100
Managing Color - Mac You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout or turn off color management in your printer software. Note: The menus may look different, depending on the Mac OS version and the application you are using. 1. Do one of the - Epson ET-2840 | Users Guide - Page 101
Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. ColorSync Prints using standard color profiles - Epson ET-2840 | Users Guide - Page 102
EPSON Vivid Processes colors to create standard hues. Click the Advanced Color Settings tab to use advanced color controls. Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual - Epson ET-2840 | Users Guide - Page 103
You see a screen like this: Note: The available settings and appearance of the options window may be different than those covered here, depending on the Mac OS version and the application you are using. 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac - Epson ET-2840 | Users Guide - Page 104
Bidirectional printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning - Epson ET-2840 | Users Guide - Page 105
topic: Printing Your Document or Photo - Mac Printing from a Smartphone or Tablet You can print from a smartphone or tablet running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your - Epson ET-2840 | Users Guide - Page 106
app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Printing with Epson Photo+ You can print photos, CD/DVD labels, and more using a variety of layouts - Epson ET-2840 | Users Guide - Page 107
can change the default scan settings using the Event Manager utility on the computer. Note: Make sure you have installed Epson Scan 2, Epson ScanSmart, and Epson Event Manager on your computer and connected the product to your computer or network. Restart your computer after installing the product - Epson ET-2840 | Users Guide - Page 108
using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson ScanSmart, Epson Scan 2, and Epson Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning. 2. Press the - Epson ET-2840 | Users Guide - Page 109
saves the scanned file to your computer. Note: Click Help in Epson ScanSmart for detailed information. Parent topic: Starting a Scan Using Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or - Epson ET-2840 | Users Guide - Page 110
originals to a computer from the product control panel using WSD (Web Services for Devices) for network scanning in Windows. Note: To use this , you must first set up WSD on the computer. See Windows help for instructions. 1. Place your original on the product for scanning. 2. Press the home button - Epson ET-2840 | Users Guide - Page 111
of the following to open Event Manager: • Windows 11: Click , then search for Event Manager and select it. • Windows 10: Click and select Epson Software > Event Manager. • Windows 8.x: Navigate to the Apps screen and select Event Manager. • Windows (other versions): Click or Start > All Programs or - Epson ET-2840 | Users Guide - Page 112
with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. • Windows 11: Click , then search for - Epson ET-2840 | Users Guide - Page 113
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 113 - Epson ET-2840 | Users Guide - Page 114
You see an Epson Scan 2 window like this: 114 - Epson ET-2840 | Users Guide - Page 115
product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need - Epson ET-2840 | Users Guide - Page 116
You see an Epson Scan 2 window like this: 116 - Epson ET-2840 | Users Guide - Page 117
Smart Panel app from your device's app store or from Epson's website. See the link below. 2. Place your original on the product for scanning. 3. Open the Epson Smart Panel app and select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic - Epson ET-2840 | Users Guide - Page 118
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson ScanSmart. You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area - Epson ET-2840 | Users Guide - Page 119
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson ET-2840 | Users Guide - Page 120
option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Starting a Scan Related topics Placing Originals on the Product Saving a Scan You can save a scanned image to your computer - Epson ET-2840 | Users Guide - Page 121
save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually - Epson ET-2840 | Users Guide - Page 122
. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action - Epson ET-2840 | Users Guide - Page 123
If you also want to save a copy of the scanned image to your computer, click the checkbox. 5. Click Send. Parent topic: Scanning a Document in Epson ScanSmart Printing a Scan You can print your scanned image and save the scanned file to your computer. Note: Printing scanned images is available only - Epson ET-2840 | Users Guide - Page 124
and reviewed. See the link below. 2. In the Select Action window, click Print. You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of - Epson ET-2840 | Users Guide - Page 125
Name Settings Changing the Save Settings Save Settings Customizing Action Icons Parent topic: Starting a Scan Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to - Epson ET-2840 | Users Guide - Page 126
Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2. Do one of the following: • To change Document Mode - Epson ET-2840 | Users Guide - Page 127
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans. 127 - Epson ET-2840 | Users Guide - Page 128
1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 128 - Epson ET-2840 | Users Guide - Page 129
: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the Settings button. 129 - Epson ET-2840 | Users Guide - Page 130
You see a screen like this: 2. Click the Save Settings tab. 130 - Epson ET-2840 | Users Guide - Page 131
the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options Setting General Options Generate PDF - Epson ET-2840 | Users Guide - Page 132
Color/Grayscale and B&W images. File size increases with higher quality. Allows you to add ICC profiles to the image Parent topic: Selecting Epson ScanSmart Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize - Epson ET-2840 | Users Guide - Page 133
You see a screen like this: 2. Click the Customize Actions tab. 133 - Epson ET-2840 | Users Guide - Page 134
Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 gives you access to basic and advanced scanning features. You can scan your document and save the scanned image in - Epson ET-2840 | Users Guide - Page 135
You see this window: 135 - Epson ET-2840 | Users Guide - Page 136
Select the Correct Document Skew setting to correct skewed originals, image contents, or both. 9. Click the Preview button. Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window. 10. Select any of the additional settings that you want to use on the Main Settings tab - Epson ET-2840 | Users Guide - Page 137
Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each - Epson ET-2840 | Users Guide - Page 138
filling the shadows with black or white. Dual Image Output Scans the original image twice using different output settings (Windows only). Parent topic: Scanning in Epson Scan 2 138 - Epson ET-2840 | Users Guide - Page 139
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure - Epson ET-2840 | Users Guide - Page 140
setting and select a Folder setting for your document. 12. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the - Epson ET-2840 | Users Guide - Page 141
the resolution setting you need: • You will scan the image at its original size but enlarge it later in an image-editing program. Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For - Epson ET-2840 | Users Guide - Page 142
Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Maintenance Box Replacement Ink Safety Precautions Note: Epson strongly generate inaccurate messages if the ink tanks are not refilled according to these instructions. Visually check the ink levels in the product's ink tanks to confirm - Epson ET-2840 | Users Guide - Page 143
into your eyes, flush them immediately with water. If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit • Do not maintain low ink levels for extended periods of time. • Epson recommends filling all ink tanks to the upper line when the product is - Epson ET-2840 | Users Guide - Page 144
• Store the ink bottles in the same environment as the product. When storing or transporting an opened ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink - Epson ET-2840 | Users Guide - Page 145
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-2840 | Users Guide - Page 146
1. To check your ink and maintenance box levels, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double- click . You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. 146 - Epson ET-2840 | Users Guide - Page 147
System Settings. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. 147 - Epson ET-2840 | Users Guide - Page 148
You see a window like this: 3. Refill any ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual - Epson ET-2840 | Users Guide - Page 149
Related tasks Refilling the Ink Tanks Replacing the Maintenance Box Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the - Epson ET-2840 | Users Guide - Page 150
new ink bottles. Maintenance box part number: C9344 Ink color Black Cyan Magenta Yellow Part number 522120 522220 522320 522420 Parent topic: Purchase Epson Ink and Maintenance Box Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before - Epson ET-2840 | Users Guide - Page 151
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-2840 | Users Guide - Page 152
6. Open the cap for the ink tank you are going to fill. Note: Make sure the color of the ink tank matches the ink color you want to refill. Refer to the colorcoded sticker on the ink tank unit to identify the color of each tank. Do not force the bottles into position; they are keyed for each color. - Epson ET-2840 | Users Guide - Page 153
gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. Keep the ink bottles out of the - Epson ET-2840 | Users Guide - Page 154
9. Insert the bottle into the ink filling port and wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached - Epson ET-2840 | Users Guide - Page 155
tank cover firmly. 13. Press the start button. 14. Follow the on-screen instructions to reset the ink level for the colors you refilled. Note: Make sure to and Replacing the Maintenance Box Related concepts Purchase Epson Ink and Maintenance Box Related references Ink Safety Precautions Related tasks Checking - Epson ET-2840 | Users Guide - Page 156
on, and the number of cleaning cycles that the printer performs. When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note the following precautions when replacing the maintenance box: • Do not remove the maintenance box or its cover except - Epson ET-2840 | Users Guide - Page 157
tasks that do not require ink, such as scanning. Note: If you see a message about the borderless ink pad on the LCD screen, contact Epson for support. The borderless ink pad is not a user-replaceable part. 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package - Epson ET-2840 | Users Guide - Page 158
3. Use a flat-head screwdriver to loosen the screw on the maintenance box cover as shown, then remove the cover. 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box until after it is sealed in the plastic bag; otherwise ink may leak. 158 - Epson ET-2840 | Users Guide - Page 159
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the - Epson ET-2840 | Users Guide - Page 160
7. Insert the maintenance box cover and tighten the screw to secure the cover. If you cannot re-attach the cover, the maintenance box may not be installed correctly. Remove and re-install the maintenance box. 8. Check the message on the LCD screen, then press the OK button to confirm. Note: Once a - Epson ET-2840 | Users Guide - Page 161
If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the Head Maintenance Print Head Alignment Cleaning the Paper Guide Checking the Number of Sheets Fed Print Head Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement - Epson ET-2840 | Users Guide - Page 162
. 4. Press the arrow buttons to select Maintenance, then press the OK button. 5. Press the OK button again to select Nozzle Check. 6. Follow the on-screen instructions to load paper and print the nozzle check pattern, then press the start button to print. The nozzle check pattern is printed. 162 - Epson ET-2840 | Users Guide - Page 163
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 8. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. 163 - Epson ET-2840 | Users Guide - Page 164
• If there are gaps or the pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. When cleaning is finished, the nozzle check pattern is printed automatically. • If all or most of the - Epson ET-2840 | Users Guide - Page 165
You see a window like this: 4. Click Print. 165 - Epson ET-2840 | Users Guide - Page 166
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 6. Do one of the following: • If there are no gaps, click Finish. 166 - Epson ET-2840 | Users Guide - Page 167
Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink and Maintenance Box Maintenance Box Replacement Related tasks Refilling the Ink Tanks Cleaning the Print Head Using the Product Control Panel - Epson ET-2840 | Users Guide - Page 168
Note: Head cleaning consumes ink and should not be performed more than necessary. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Press the arrow buttons to select - Epson ET-2840 | Users Guide - Page 169
8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 9. Do one of the following: • If there are no gaps, the print head is clean. Select No and press the OK button. 169 - Epson ET-2840 | Users Guide - Page 170
pattern is faint, select Yes and press the OK button. Follow the instructions on the screen to clean the print head. • If all or most improve, run a Power Cleaning. If there is still no improvement, contact Epson support. Parent topic: Print Head Cleaning Related references Where to Get Help Related - Epson ET-2840 | Users Guide - Page 171
You see a window like this: 5. Click Start to begin the cleaning cycle. You see a message on the computer screen during the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never open the inner cover or turn off the - Epson ET-2840 | Users Guide - Page 172
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 172 - Epson ET-2840 | Users Guide - Page 173
the nozzle check pattern again. Run Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Caution: Running a Power Cleaning consumes a lot of ink, so you should run it only if necessary. Make sure each ink tank is at least - Epson ET-2840 | Users Guide - Page 174
OK button. 6. Select Power Cleaning and press the OK button. 7. Follow the instructions on the LCD screen to run the Power Cleaning. 8. When the Power Cleaning Epson support. If the print quality does not improve after running the Power Cleaning utility multiple times, contact Epson for support. - Epson ET-2840 | Users Guide - Page 175
Cleaning the Print Head Using the Product Control Panel Related topics Loading Paper Power Cleaning Using a Computer Utility You can run a Power Cleaning using a utility on your Windows or Mac computer. Note: Ink will be deposited to the maintenance box. If it becomes full, you must install a new - Epson ET-2840 | Users Guide - Page 176
see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 6. When Power Cleaning is depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related references Where to Get Help Related tasks Checking - Epson ET-2840 | Users Guide - Page 177
Related topics Loading Paper Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the - Epson ET-2840 | Users Guide - Page 178
OK button when you are finished. Parent topic: Print Head Alignment Related topics Loading Paper Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. Caution: Do not use tissues to clean the inside of the product - Epson ET-2840 | Users Guide - Page 179
mm]). 2. Press the arrow buttons to select Maintenance, then press the OK button. 3. Select Paper Guide Cleaning and press the OK button. 4. Follow the on-screen instructions to clean the paper guide. 5. Repeat these steps as necessary until the paper comes out clean. Parent topic: Adjusting Print - Epson ET-2840 | Users Guide - Page 180
of prints. Note: You can also view the number of prints by printing a nozzle check. Select Maintenance > Nozzle Check, then follow the on-screen instructions to load paper and print the nozzle check pattern. 4. If you want to print the result, select Print Sheet. Parent topic: Checking the Number of - Epson ET-2840 | Users Guide - Page 181
: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed Checking the Sheet Counter - Mac You can check the number of sheets of - Epson ET-2840 | Users Guide - Page 182
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed 182 - Epson ET-2840 | Users Guide - Page 183
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson ET-2840 | Users Guide - Page 184
Caution: Be careful not to trap your hands or fingers when opening or closing the document cover. 6. Clean the scanner glass with a soft, dry, lint-free cloth (microfiber is recommended). If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass - Epson ET-2840 | Users Guide - Page 185
Note: Be careful not to get water inside the product or on any electrical components. Otherwise, the product could be damaged. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it some distance, prepare it for transportation - Epson ET-2840 | Users Guide - Page 186
• Do not put opened ink bottles in the box with the product. • Before transporting the product, make sure that the print head is in the home (far right) position. 1. Turn off the product. 2. Remove all the paper and any originals from the product. 3. Make sure the power light turns off, then unplug - Epson ET-2840 | Users Guide - Page 187
7. Close the paper support and output tray, then lower the control panel by gently pushing it down. 8. Place the product in a plastic bag and fold the bag closed. 9. Place - Epson ET-2840 | Users Guide - Page 188
Solving Scanned Image Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your - Epson ET-2840 | Users Guide - Page 189
manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Product Status Messages You can often diagnose problems end of its service life. Contact Epson for support; this is - Epson ET-2840 | Users Guide - Page 190
persists, contact error message is still displayed, make a note of the error code, and contact Epson XX. support. The Ink Pad has The ink pad needs to be replaced. Contact Epson or an authorized Epson service reached the end provider to replace the ink pad; this is not a user-replaceable part - Epson ET-2840 | Users Guide - Page 191
Related topics Refilling Ink and Replacing the Maintenance Box Solving Paper Problems Wi-Fi Networking Message Appears Prompting You to Reset Ink you refilled on the LCD screen. 3. Press the start button, and follow the instructions on the LCD screen to reset the ink levels. Note: The product has a - Epson ET-2840 | Users Guide - Page 192
or align the print head. • If the page does not print, the product may have a problem. Check other solutions. If they do not work, contact Epson. Parent topic: Solving Problems Related concepts Print Head Alignment Print Head Cleaning Power Cleaning Uninstall Your Product Software Related references - Epson ET-2840 | Users Guide - Page 193
the power cord, plug the power cord back in, then turn your product on and off again using the power button. Parent topic: Solving Setup Problems Noise After Filling the Ink If you hear noises from your product after filling the ink tanks with ink, check these explanations: • The first time - Epson ET-2840 | Users Guide - Page 194
contact Epson for help. Parent topic: Solving Setup Problems Related references Where to Get Help Software Installation Problems If you have problems while ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also - Epson ET-2840 | Users Guide - Page 195
Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Related tasks Printing a Network Status Sheet Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions - Epson ET-2840 | Users Guide - Page 196
internet service provider for instructions. problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually - Epson ET-2840 | Users Guide - Page 197
existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Printing a Network Status - Epson ET-2840 | Users Guide - Page 198
Download your product software from the Epson website using the instructions on the Start Here sheet. router documentation or contact your internet service provider for instructions. • Check to see if your instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems - Epson ET-2840 | Users Guide - Page 199
or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related references Status Icon sure that the latest version of your product's Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions - Epson ET-2840 | Users Guide - Page 200
the window, a genuine Epson printer driver is installed the cause of the problem. • If you are set the IP address manually. • Make sure service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson ET-2840 | Users Guide - Page 201
topics Wi-Fi Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you cannot your router documentation or contact your internet service provider for instructions. • Check the scanning setting assigned in Epson Event Manager. • If you are - Epson ET-2840 | Users Guide - Page 202
Software, and click Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other tab and click Reset. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related topics Starting - Epson ET-2840 | Users Guide - Page 203
is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • If the back of the original - Epson ET-2840 | Users Guide - Page 204
Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • Operate the product in the recommended environmental conditions. • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feeder. Slide the edge guides - Epson ET-2840 | Users Guide - Page 205
pages feed at once during manual 2-sided printing, remove any paper the correct direction and slide the edge guides against the edge of the paper. • instructions that came with the paper. Parent topic: Solving Paper Problems Related concepts Print Head Cleaning Related references Paper Jam Problems - Epson ET-2840 | Users Guide - Page 206
Related tasks Cleaning the Paper Guide Cleaning Your Product Related topics Loading Paper Paper Jam Problems Inside the Product If you see a message that paper has jammed inside the product, follow the steps here. Warning: Never touch the buttons on the - Epson ET-2840 | Users Guide - Page 207
3. Raise the control panel. 4. Open the inner cover and remove any jammed paper inside. Caution: Be careful not to trap your hand or fingers when opening or closing the inner cover. Do not touch any parts inside the product. Doing so may cause a malfunction. 207 - Epson ET-2840 | Users Guide - Page 208
5. Close the inner cover. 6. Lower the control panel. 7. Follow the prompts on the LCD screen to clear any error messages. Parent topic: Solving Paper Problems Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper 208 - Epson ET-2840 | Users Guide - Page 209
AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints - Epson ET-2840 | Users Guide - Page 210
Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: Click , then search for Epson printing program. • Make sure EPSON Status Monitor 3 is enabled to perform manual 2-sided printing (Windows). Manual 2-sided printing may not be - Epson ET-2840 | Users Guide - Page 211
. If the problem persists, try uninstalling and reinstalling the printer driver. Parent topic: Solving Problems Printing from a Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. - Epson ET-2840 | Users Guide - Page 212
Parent topic: Solving Problems Printing from a Computer . • On a Mac, make sure you download and install the Epson printer driver. • Make sure Quiet Mode is turned off. • your router documentation or contact your internet service provider for instructions. For the fastest printing, select the - Epson ET-2840 | Users Guide - Page 213
My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Paper Source Settings Options - Epson ET-2840 | Users Guide - Page 214
available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options - Windows Selecting Print - Epson ET-2840 | Users Guide - Page 215
in the recommended environmental conditions or multiple sheets of paper may be fed at the same time. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Control Panel Paper or Media Type - Epson ET-2840 | Users Guide - Page 216
Load paper in the correct direction and slide the edge guides against the edges of the paper. • Select the topic: Solving Page Layout and Content Problems Related references Paper or Media Type custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you - Epson ET-2840 | Users Guide - Page 217
the paper correctly. Paper can expand or contract if it is not stored properly. See the instructions that came with your paper for storage instructions. Parent topic: Solving Page Layout and Content Problems Related references Print Options - Mac Paper or Media Type Settings - Control Panel Paper or - Epson ET-2840 | Users Guide - Page 218
your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. you print. Parent topic: Solving Page Layout and Content Problems Related references Paper or Media Type Settings - Control Panel - Epson ET-2840 | Users Guide - Page 219
than the recommended number of sheets. • Slide the edge guide against the edge of the paper. • Make sure the problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual - Epson ET-2840 | Users Guide - Page 220
of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • If you continue to see horizontal bands or head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Power - Epson ET-2840 | Users Guide - Page 221
your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Do you select the appropriate settings. • When manually printing 2-sided, make sure the ink is - Epson ET-2840 | Users Guide - Page 222
or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • If you printed on the wrong side of photo paper, clean the paper the base of the product in all directions. Parent topic: Solving Print Quality Problems 222 - Epson ET-2840 | Users Guide - Page 223
Paper or Media Type Settings - Printing Software Compatible Epson Papers Paper Specifications Related tasks Checking Ink Levels on Layout and Print Options - Windows Refilling the Ink Tanks Cleaning the Paper Guide Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts - Epson ET-2840 | Users Guide - Page 224
see if print quality has improved. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment - Mac Selecting Printing Preferences - Mac Cleaning the Paper Guide Related topics Loading Paper Grainy Printout If your printouts are - Epson ET-2840 | Users Guide - Page 225
, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Selecting - Epson ET-2840 | Users Guide - Page 226
, select ColorSync from the Color Matching menu of the driver. • For best results, use genuine Epson paper. • Remove any dust or dirt on the originals and clean the scanner glass. • Do . Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning 226 - Epson ET-2840 | Users Guide - Page 227
ScanSmart help utility. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Send Scans to a Cloud Service Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions - Epson ET-2840 | Users Guide - Page 228
reinstall the scanner software. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product - Epson ET-2840 | Users Guide - Page 229
both versions and install one version. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scan Resolution Guidelines Related topics Starting a Scan Scanning is Slow - Epson ET-2840 | Users Guide - Page 230
Sending a Scan to a Cloud Service Related topics Wi-Fi Networking Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Image - Epson ET-2840 | Users Guide - Page 231
or the document cover. • Keep the document cover closed to prevent dirt or dust from getting inside. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image - Epson ET-2840 | Users Guide - Page 232
Originals on the Product Scanned Image Quality Problems If you encounter quality problems with your scanned image, try these solutions surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Increase the - Epson ET-2840 | Users Guide - Page 233
cover. To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Main Settings Tab - Epson ET-2840 | Users Guide - Page 234
on the Advanced Settings tab. (The Image Option must be set to None.) Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning a Document in Epson ScanSmart Scanning in Epson Scan 2 Related topics Placing Originals on the Product Image Colors are Patchy at the Edges If you are - Epson ET-2840 | Users Guide - Page 235
at least 0.8 in. (20 mm) between the originals. Parent topic: Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Resetting the Epson Scan 2 Settings If you continue to experience image quality problems after trying all possible solutions, you may need to reset the - Epson ET-2840 | Users Guide - Page 236
instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic: Solving Problems or Start, and select All Programs or Programs. Select EPSON, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User - Epson ET-2840 | Users Guide - Page 237
Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan 2 and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada - Epson ET-2840 | Users Guide - Page 238
technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson ET-2840 | Users Guide - Page 239
Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications 239 - Epson ET-2840 | Users Guide - Page 240
. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications Note: Since the quality of - Epson ET-2840 | Users Guide - Page 241
-defined paper sizes is available only when printing from a computer. Plain paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 17 lb (64 g/m2) to 24 lb (90 g/m2) Note: Even when the - Epson ET-2840 | Users Guide - Page 242
the print quality may decline depending on the paper properties or quality. Parent topic: Technical Specifications Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets - borders - Epson ET-2840 | Users Guide - Page 243
1 Top/bottom/left/right margins: 0.12 inch (3 mm) minimum 2 Reduced print quality area/top: 1.61 inches (41 mm) minimum 3 Reduced print quality area/bottom: 1.46 inches (37 mm) minimum Single sheets - borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) minimum 2 Reduced print quality - Epson ET-2840 | Users Guide - Page 244
3 Reduced print quality area/right: 0.71 inch (18 mm) minimum 4 Reduced print quality area/left: 1.61 inches (41 mm) minimum Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Image - Epson ET-2840 | Users Guide - Page 245
Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial - Epson ET-2840 | Users Guide - Page 246
80% RH Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type Hi-Speed USB (Device Class for computers; USB 3.0 cables are not supported) Parent topic: Technical Specifications 246 - Epson ET-2840 | Users Guide - Page 247
64/128 bit); not supported for Wi-Fi Direct mode WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES); not supported for Wi-Fi Direct 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements - Epson ET-2840 | Users Guide - Page 248
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors - Epson ET-2840 | Users Guide - Page 249
Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions. General Product Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Administrator Password Instructions Parent topic: Notices General - Epson ET-2840 | Users Guide - Page 250
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson ET-2840 | Users Guide - Page 251
; contact Epson for support. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way. Parent topic: Important Safety Instructions Wireless Connection Safety Instructions Radio waves - Epson ET-2840 | Users Guide - Page 252
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular - Epson ET-2840 | Users Guide - Page 253
any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement 253 - Epson ET-2840 | Users Guide - Page 254
if your address changes by emailing us at [email protected] or writing us at the Epson Address above. Notice of the Dispute shall include the that court. 1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN - Epson ET-2840 | Users Guide - Page 255
any settlement offer made shall not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled. The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during the arbitration. c) Arbitration Fees - Epson ET-2840 | Users Guide - Page 256
of your assent to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding - Epson ET-2840 | Users Guide - Page 257
or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than - Epson ET-2840 | Users Guide - Page 258
people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards - Epson ET-2840 | Users Guide - Page 259
2/23 CPD-62647R2 Parent topic: Copyright Notice 259
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ET-2840 User's Guide