Epson ET-3850U for ReadyPrint Users Guide
Epson ET-3850U for ReadyPrint Manual
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- Epson ET-3850U for ReadyPrint | Users Guide - Page 1
ET-3850U User's Guide - Epson ET-3850U for ReadyPrint | Users Guide - Page 2
- Epson ET-3850U for ReadyPrint | Users Guide - Page 3
Contents ET-3850U User's Guide ...13 Product Basics ...14 Product Parts Locations ...14 Product Parts - Front ...26 Epson Connect Solutions for Smartphones, Tablets, and More 26 Setting Up Epson Connect Services 27 Using Epson Email Print ...27 Using Epson Remote Print ...28 Using Epson Scan to - Epson ET-3850U for ReadyPrint | Users Guide - Page 4
Using Epson Print and Scan App with Windows Tablets 32 Using the Mopria Print Service ...32 Wi-Fi or Wired Networking...34 Network Security Recommendations 34 Wi-Fi Infrastructure Mode Setup...35 Selecting Wireless Network Settings from the Control Panel - Epson ET-3850U for ReadyPrint | Users Guide - Page 5
Placing Originals on the Product ...70 Placing Originals on the Scanner Glass 70 Placing Originals in the Automatic Document Feeder 72 ADF Original Document Specifications 75 Copying ...76 Copying Documents or Photos...76 Copying Options...77 Printing from a Computer ...79 Printing with Windows - Epson ET-3850U for ReadyPrint | Users Guide - Page 6
Starting a Scan from a Smartphone or Tablet 138 Scanning a Document in Epson ScanSmart 138 Saving a Scan ...141 Attaching a Scan to Email...142 Sending a Scan to a Cloud Service 143 Printing a Scan ...144 Selecting Epson ScanSmart Settings 146 6 - Epson ET-3850U for ReadyPrint | Users Guide - Page 7
Changing the Epson Product...146 Changing the Scan Settings ...147 Changing the File Name Settings 149 Changing the Save Settings ...150 Save Settings...152 Customizing Action Icons ...154 Scanning in Epson Scan 2 ...155 Additional Scanning Settings - Main Settings Tab 158 Additional Scanning - Epson ET-3850U for ReadyPrint | Users Guide - Page 8
Print Head Using the Product Control Panel 195 Cleaning the Paper Guide ...197 Cleaning the Print Head Path ...199 Cleaning the Paper 208 Cleaning Your Product ...208 Transporting Your Product ...210 Solving Problems ...215 Checking for Software Updates...215 Viewing the Help Screen ...216 - Epson ET-3850U for ReadyPrint | Users Guide - Page 9
232 Solving Paper Problems...232 Paper Feeding Problems...232 Originals Do Paper Ejection Problems ...235 Solving Problems Printing Page Layout and Content Problems 239 Inverted Image...240 Solving Print Quality Problems ...244 White or ...250 Solving Scanning Problems ...251 Scanning Software Does - Epson ET-3850U for ReadyPrint | Users Guide - Page 10
255 Straight Lines in an Image Appear Crooked 255 Scanned Image Quality Problems 255 Characters are Not Recognized During Conversion to Editable Text (OCR 257 Instructions...274 General Product Safety Instructions 274 Wireless Connection Safety Instructions 276 LCD Screen Safety Instructions - Epson ET-3850U for ReadyPrint | Users Guide - Page 11
Binding Arbitration and Class Waiver 278 Trademarks ...281 Copyright Notice...281 libTIFF Software Acknowledgment 282 A Note Concerning Responsible Use of Copyrighted Materials 283 Default Delay Times for Power Management for Epson Products 283 Copyright Attribution ...283 11 - Epson ET-3850U for ReadyPrint | Users Guide - Page 12
- Epson ET-3850U for ReadyPrint | Users Guide - Page 13
ET-3850U User's Guide Welcome to the ET-3850U User's Guide. For a printable PDF copy of this guide, click here. 13 - Epson ET-3850U for ReadyPrint | Users Guide - Page 14
Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back - Epson ET-3850U for ReadyPrint | Users Guide - Page 15
Product Parts - Front 1 Automatic Document Feeder (ADF) cover 2 ADF input tray 3 ADF edge guides 4 ADF document support 5 ADF output tray extension 15 - Epson ET-3850U for ReadyPrint | Users Guide - Page 16
6 ADF output tray 1 Output tray 2 Paper cassette 3 Paper cassette edge guides 4 Legal-size paper guide Parent topic: Product Parts Locations 16 - Epson ET-3850U for ReadyPrint | Users Guide - Page 17
Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 17 - Epson ET-3850U for ReadyPrint | Users Guide - Page 18
4 Front cover 1 Scanner unit 2 Ink tank cover 3 Ink tanks 4 Ink tank unit 5 Print head Parent topic: Product Parts Locations 18 - Epson ET-3850U for ReadyPrint | Users Guide - Page 19
Product Parts - Back 1 Maintenance box cover 2 Rear cover (duplexer) 3 AC inlet 4 LAN port 5 USB port Parent topic: Product Parts Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Entering - Epson ET-3850U for ReadyPrint | Users Guide - Page 20
Control Panel Buttons and Lights 1 power button and light 2 home button 3 help button 4 LCD screen 5 + and - buttons 6 stop button 7 back button 8 Arrow buttons and OK button 9 reset button 10 start button The LCD Screen Status Icon Information Parent topic: Using the Control Panel - Epson ET-3850U for ReadyPrint | Users Guide - Page 21
and Lights Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Icons Description Displays additional information or instructions, such as loading paper or placing a document. 21 - Epson ET-3850U for ReadyPrint | Users Guide - Page 22
selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced. There is a problem with the indicated setting. Select the icon to resolve the - Epson ET-3850U for ReadyPrint | Users Guide - Page 23
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select . • To delete the previous character, select . • To enter numbers or symbols, select - Epson ET-3850U for ReadyPrint | Users Guide - Page 24
You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem. 1. Press the help button. 2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures. 3. Select a topic from the list of available - Epson ET-3850U for ReadyPrint | Users Guide - Page 25
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer - Epson ET-3850U for ReadyPrint | Users Guide - Page 26
below to activate it from the product control panel. 3. Click here for instructions on how to set up your product and voice assistant to use the voice . Parent topic: Product Basics Related tasks Setting Up Epson Connect Services Related topics Wi-Fi or Wired Networking Epson Connect Solutions for - Epson ET-3850U for ReadyPrint | Users Guide - Page 27
the product control panel. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Web Service Settings > Epson Connect Services. 3. Select Register. 4. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for - Epson ET-3850U for ReadyPrint | Users Guide - Page 28
/connect (U.S.) or epson.ca/connect (Canada) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. Note: Go to epsonconnect.com and log into your - Epson ET-3850U for ReadyPrint | Users Guide - Page 29
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson ET-3850U for ReadyPrint | Users Guide - Page 30
Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer - Epson ET-3850U for ReadyPrint | Users Guide - Page 31
, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows - Epson ET-3850U for ReadyPrint | Users Guide - Page 32
Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for topics Wi-Fi or Wired Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android - Epson ET-3850U for ReadyPrint | Users Guide - Page 33
3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary. 4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such - Epson ET-3850U for ReadyPrint | Users Guide - Page 34
interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network. • Connect your product only to - Epson ET-3850U for ReadyPrint | Users Guide - Page 35
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless router or access point 3 Computer - Epson ET-3850U for ReadyPrint | Users Guide - Page 36
panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product - Epson ET-3850U for ReadyPrint | Users Guide - Page 37
6. Select the name of your wireless network and press the OK button, or press the + button and select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name, then press the OK button. Note: The network name and password are case sensitive. Be sure - Epson ET-3850U for ReadyPrint | Users Guide - Page 38
. 2. Open the Epson Smart Panel app on your device. 3. Do one of the following: • If the app automatically recognizes the product, follow the on-screen instructions to set up the wireless connection. 38 - Epson ET-3850U for ReadyPrint | Users Guide - Page 39
recognize the product, select the + icon and continue with the next step. 4. On the next screen, select Start setting up and follow the on-screen instructions. Note: If your product is not listed, move closer to the product and try again. If the product is still not shown, connect your printer - Epson ET-3850U for ReadyPrint | Users Guide - Page 40
1 Epson product 2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct (Simple AP) Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct (Simple AP) Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile - Epson ET-3850U for ReadyPrint | Users Guide - Page 41
step. 6. Do one of the following: • For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the instructions on your device. • For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network name (SSID) displayed on - Epson ET-3850U for ReadyPrint | Users Guide - Page 42
Related references Status Icon Information Related tasks Using the Epson Smart Panel Mobile App Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if - Epson ET-3850U for ReadyPrint | Users Guide - Page 43
or Change Settings. 5. Select Push Button Setup (WPS). 6. Follow the instructions on the LCD screen to complete WPS setup. Note: Make sure you sheet. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network - Epson ET-3850U for ReadyPrint | Users Guide - Page 44
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson ET-3850U for ReadyPrint | Users Guide - Page 45
Error code and message E-1 Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on. Solution Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product. If - Epson ET-3850U for ReadyPrint | Users Guide - Page 46
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson ET-3850U for ReadyPrint | Users Guide - Page 47
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson ET-3850U for ReadyPrint | Users Guide - Page 48
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson ET-3850U for ReadyPrint | Users Guide - Page 49
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson ET-3850U for ReadyPrint | Users Guide - Page 50
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any - Epson ET-3850U for ReadyPrint | Users Guide - Page 51
cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Changing a Wi-Fi - Epson ET-3850U for ReadyPrint | Users Guide - Page 52
If you see a Select Setup Option screen, select Set up printer for the first time. 9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Connecting to a New Wi-Fi Router If you change the - Epson ET-3850U for ReadyPrint | Users Guide - Page 53
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Selecting the Paper Settings - Control Panel Paper or Media Type Settings - - Epson ET-3850U for ReadyPrint | Users Guide - Page 54
2. Pull out the paper cassette until it stops. 3. Slide the edge guides outward. 54 - Epson ET-3850U for ReadyPrint | Users Guide - Page 55
in until it stops. Note: Make sure the paper is loaded against the rear of the cassette. • For legal-size paper, extend the legal paper guide and load paper using the guide line as shown. 55 - Epson ET-3850U for ReadyPrint | Users Guide - Page 56
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown. • Load a sheet of loose-leaf or other paper with holes as shown. 56 - Epson ET-3850U for ReadyPrint | Users Guide - Page 57
the paper, but not too tightly. Note: Make sure the paper fits under the tabs on the edge guides. 6. Slide the cassette back into the product until it stops and close the front cover. 7. Select the size and type of the paper you loaded - Epson ET-3850U for ReadyPrint | Users Guide - Page 58
paper is under the tabs on the edge guides and not sticking out from the rear printout. • Paper feed problems may occur frequently for manual 2-sided printing when envelopes before loading. If you have trouble loading a stack of envelopes, for any additional loading instructions. Parent topic: - Epson ET-3850U for ReadyPrint | Users Guide - Page 59
Paper type Plain paper Copy paper Letterhead paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Photo Paper Glossy Epson Premium Photo Paper Glossy - Epson ET-3850U for ReadyPrint | Users Guide - Page 60
mode on the following paper types and sizes. Paper type Plain paper Copier paper Letterhead paper Size Double-sided printing capacity Auto Manual Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) 250 sheets 30 sheets Legal (8.5 × 14 inches - [216 × 356 - Epson ET-3850U for ReadyPrint | Users Guide - Page 61
Multipurpose Plus Paper Epson Premium Presentation Paper Matte Double-sided Letter (8.5 × 11 inches [216 × 279 mm]) Double-sided printing capacity Auto Manual 200 sheets 30 sheets - 1 sheet * Printing from computer only. You cannot print double-sided on the following paper types: • Epson - Epson ET-3850U for ReadyPrint | Users Guide - Page 62
Borderless Paper Types • Epson EcoTank Premium Paper • Epson Bright White Pro Paper • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Premium Presentation Paper Matte • Epson Premium Presentation - Epson ET-3850U for ReadyPrint | Users Guide - Page 63
Paper Type Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-sided Epson Photo Paper Glossy Epson Premium Photo - Epson ET-3850U for ReadyPrint | Users Guide - Page 64
Paper Type Size Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) Glossy 5 × 7 inches (127 × 178 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Part - Epson ET-3850U for ReadyPrint | Users Guide - Page 65
3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type you loaded. 7. Select Favorite Paper Settings to choose from a list of commonly used paper settings. 8. Press the home button to exit. Paper or Media Type Settings - Control Panel Parent topic: - Epson ET-3850U for ReadyPrint | Users Guide - Page 66
Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Plain paper Plain Paper / Bright White Paper Epson EcoTank Premium Paper Epson Bright White Pro Paper Epson Bright White Premium Paper Epson Multipurpose Plus Paper Letterhead paper - Epson ET-3850U for ReadyPrint | Users Guide - Page 67
3. Select one of these Auto Error Solver options: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a memory full error occurs. • Turn off this setting to display an error message and stop - Epson ET-3850U for ReadyPrint | Users Guide - Page 68
Paper Source Settings option Paper Setup Auto Display Available settings On Off Description Select On to automatically display a menu that lets you select the paper size and type when you load paper in the product Note: If this setting is disabled, you cannot print using AirPrint. Parent topic: - Epson ET-3850U for ReadyPrint | Users Guide - Page 69
Universal Print Settings option Check Paper Width Available settings On Off Skip Blank Page On Off Description Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. - Epson ET-3850U for ReadyPrint | Users Guide - Page 70
up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals Note: When originals are placed in - Epson ET-3850U for ReadyPrint | Users Guide - Page 71
1. Open the document cover. Note: If there is any dust or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced. Remove any dust and dirt on the scanner glass before scanning. 2. Place your original facedown on the scanner - Epson ET-3850U for ReadyPrint | Users Guide - Page 72
0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping. Note: the scanner glass to avoid wrinkling or damaging them. Note: To view animated instructions on how to place originals on the scanner glass, press the help button and - Epson ET-3850U for ReadyPrint | Users Guide - Page 73
1. Open the ADF document support and slide out the ADF output tray extension. 2. Slide the ADF edge guide outward. 3. Fan your stack of originals and tap them gently on a flat surface to even the edges. 73 - Epson ET-3850U for ReadyPrint | Users Guide - Page 74
faceup and short edge first. Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy and Scan screens lights up. 5. Slide the ADF edge guide against the originals, but not too tightly. Note: Do not add originals while scanning. Parent topic: Placing - Epson ET-3850U for ReadyPrint | Users Guide - Page 75
ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Plain paper Paper size Letter (8.5 × 11 inches [216 × 279 mm]) A4 (8.3 × 11.7 inches [210 × 297 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 8.5 × 13 inches (216 × 330 mm) size - Epson ET-3850U for ReadyPrint | Users Guide - Page 76
Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including - Epson ET-3850U for ReadyPrint | Users Guide - Page 77
6. Change any of the displayed settings as necessary. 7. Select Advanced Settings to view and change additional copy settings, if necessary. 8. When you are ready to copy, press the start button. Note: To cancel printing, press the stop button. Parent topic: Copying Related references Compatible - Epson ET-3850U for ReadyPrint | Users Guide - Page 78
Copying option Reduce/Enlarge Available settings 100%/Actual Size Auto Fit Page Original Size Multi-Page 45%->195% and other conversions Various sizes Single Page 2-up Quality Standard High Original Orientation Portrait Landscape Remove Shadow Off On Remove Punch Off Holes On ID Card - Epson ET-3850U for ReadyPrint | Users Guide - Page 79
a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and if you have the latest product software. Follow the on-screen instructions. Printing with Windows Printing with the Built-in Epson Driver - - Epson ET-3850U for ReadyPrint | Users Guide - Page 80
Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson ET-3850U for ReadyPrint | Users Guide - Page 81
4. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting and the Quality setting will be set to Standard. 5. If you are printing a borderless photo, select - Epson ET-3850U for ReadyPrint | Users Guide - Page 82
15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Note: Enabling Quiet Mode may reduce printing speed. Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with Windows Related references - Epson ET-3850U for ReadyPrint | Users Guide - Page 83
and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). • Manual (Short-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the - Epson ET-3850U for ReadyPrint | Users Guide - Page 84
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 84 - Epson ET-3850U for ReadyPrint | Users Guide - Page 85
OK to return to the Main tab. 9. Print a test copy of your double-sided document to test the selected settings. 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with Windows Related - Epson ET-3850U for ReadyPrint | Users Guide - Page 86
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that - Epson ET-3850U for ReadyPrint | Users Guide - Page 87
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these - Epson ET-3850U for ReadyPrint | Users Guide - Page 88
• Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. - Epson ET-3850U for ReadyPrint | Users Guide - Page 89
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson ET-3850U for ReadyPrint | Users Guide - Page 90
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional - Epson ET-3850U for ReadyPrint | Users Guide - Page 91
Bidirectional Printing Prints in both directions (right-to-left and left-to-right), speeding up printing, but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can - Epson ET-3850U for ReadyPrint | Users Guide - Page 92
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the - Epson ET-3850U for ReadyPrint | Users Guide - Page 93
You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings or delete it, or use any of the available options on the screen to control your printing presets. 4. To choose a preset - Epson ET-3850U for ReadyPrint | Users Guide - Page 94
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button. 94 - Epson ET-3850U for ReadyPrint | Users Guide - Page 95
You see this window: 5. Select any of the extended settings to customize your print. 6. Click OK to close the Extended Settings window. 7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with Windows Extended Settings - Windows You can select these - Epson ET-3850U for ReadyPrint | Users Guide - Page 96
Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases - Epson ET-3850U for ReadyPrint | Users Guide - Page 97
Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with - Epson ET-3850U for ReadyPrint | Users Guide - Page 98
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue. 98 - Epson ET-3850U for ReadyPrint | Users Guide - Page 99
Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1. Do one of the following: • Windows 11: Click , search for Settings and select it. Select Devices > Printers & scanners. Select - Epson ET-3850U for ReadyPrint | Users Guide - Page 100
You see this window: 4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with - Epson ET-3850U for ReadyPrint | Users Guide - Page 101
Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color Grayscale Off On Off 2-Up 4-Up 6-Up 8-Up 9-Up 16-Up Description Lets you select the data to - Epson ET-3850U for ReadyPrint | Users Guide - Page 102
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson ET-3850U for ReadyPrint | Users Guide - Page 103
Changing the Language of the Printer Software Screens Parent topic: Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the icon for your product in the - Epson ET-3850U for ReadyPrint | Users Guide - Page 104
update feature, select the Never option. 4. Click OK to exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with Windows 104 - Epson ET-3850U for ReadyPrint | Users Guide - Page 105
Related tasks Checking for Software Updates Printing with the Built-in Epson Driver - Windows 10 S You can print with the built-in Epson printer driver using any printing program on Windows 10 S, as described in these sections. Note: The built-in Epson driver in Windows 10 S does not include all the - Epson ET-3850U for ReadyPrint | Users Guide - Page 106
You see a window like this: 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. 106 - Epson ET-3850U for ReadyPrint | Users Guide - Page 107
You see a window like this: 6. Select the size of the paper you loaded as the Paper Size setting. 7. To print multiple copies, select or enter the number as the Copy Count setting. 8. To print multiple copies of multi-page documents in sets, select the Collated checkbox. 9. Click OK. You return to - Epson ET-3850U for ReadyPrint | Users Guide - Page 108
10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting. 108 - Epson ET-3850U for ReadyPrint | Users Guide - Page 109
described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac 109 - Epson ET-3850U for ReadyPrint | Users Guide - Page 110
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document - Epson ET-3850U for ReadyPrint | Users Guide - Page 111
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson ET-3850U for ReadyPrint | Users Guide - Page 112
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Note: Paper sizes may include additional options such as - Epson ET-3850U for ReadyPrint | Users Guide - Page 113
checkbox if you want to print a borderless photo. If the option is grayed out, change the Media Type setting to a paper type that supports borderless printing. 12. Select any of the available print options. Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related - Epson ET-3850U for ReadyPrint | Users Guide - Page 114
Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Expansion If you selected a borderless paper size setting, this option adjusts the image expansion settings to control printing at the - Epson ET-3850U for ReadyPrint | Users Guide - Page 115
2. Select the orientation of your document or photo as shown in the print window. Note: If you are printing an envelope, select the Landscape setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent - Epson ET-3850U for ReadyPrint | Users Guide - Page 116
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the - Epson ET-3850U for ReadyPrint | Users Guide - Page 117
are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any - Epson ET-3850U for ReadyPrint | Users Guide - Page 118
Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding - Epson ET-3850U for ReadyPrint | Users Guide - Page 119
3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing on a Mac Color - Epson ET-3850U for ReadyPrint | Users Guide - Page 120
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color - Epson ET-3850U for ReadyPrint | Users Guide - Page 121
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print - Epson ET-3850U for ReadyPrint | Users Guide - Page 122
Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier filing. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warning - Epson ET-3850U for ReadyPrint | Users Guide - Page 123
Checking Print Status - Mac Parent topic: Printing on a Mac Related tasks Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac Checking - Epson ET-3850U for ReadyPrint | Users Guide - Page 124
's website. See the link below. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to begin printing. Parent topic: Printing from a Computer Related tasks Using the Epson Smart Panel Mobile App Printing with Epson Photo+ You can print - Epson ET-3850U for ReadyPrint | Users Guide - Page 125
Scanning You can scan your originals and save them as digital files. Starting a Scan Scanning a Document in Epson ScanSmart Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods - Epson ET-3850U for ReadyPrint | Users Guide - Page 126
). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 11, Windows 10, and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to a Connected - Epson ET-3850U for ReadyPrint | Users Guide - Page 127
You can save the scanned file as a JPEG or PDF file. You can also set up custom scan settings using Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson ScanSmart, Epson Scan 2, and Event Manager on your computer before - Epson ET-3850U for ReadyPrint | Users Guide - Page 128
• Save as JPEG to save the scanned scanned image as a JPEG file. • Save as PDF to save the scanned document or image as a PDF file. Note: You can customize the settings for each of these options using Event Manager. 7. Select Send to start scanning. Parent topic: Starting a Scan Using the Product - Epson ET-3850U for ReadyPrint | Users Guide - Page 129
Related topics Placing Originals on the Product Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows - Epson ET-3850U for ReadyPrint | Users Guide - Page 130
1. Turn on your product. 2. Print a network status sheet so you can identify the network name and model name for your product on the network. 3. Click or Start and select Computer. 4. On the left side of the window, select Network. 5. Locate your product on the Network screen, right-click it, and - Epson ET-3850U for ReadyPrint | Users Guide - Page 131
Scan to setting File format Scan Area Original Type Density Remove Shadow Remove Punch Holes Available options JPEG PDF Various sizes Auto Cropping Max Area Text Text & Image Photo -4 to +4 On Off On Off Description Select for photos Select for documents Select the page size for documents, then - Epson ET-3850U for ReadyPrint | Users Guide - Page 132
2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if necessary. 3. Click Make Job Settings. 4. Open the Edit Job Settings drop-down list and select the scan job settings you want to view or change. 5. Change the settings as necessary. Note: If you create a - Epson ET-3850U for ReadyPrint | Users Guide - Page 133
You see a screen like this: Parent topic: Starting a Scan Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you - Epson ET-3850U for ReadyPrint | Users Guide - Page 134
• Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 134 - Epson ET-3850U for ReadyPrint | Users Guide - Page 135
You see an Epson Scan 2 window like this: 135 - Epson ET-3850U for ReadyPrint | Users Guide - Page 136
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson ET-3850U for ReadyPrint | Users Guide - Page 137
You see an Epson Scan 2 window like this: 137 - Epson ET-3850U for ReadyPrint | Users Guide - Page 138
select a scan menu on the home screen. 4. Follow the on-screen instructions to scan and save your original. Parent topic: Starting a Scan Related tasks documents and photos in Epson ScanSmart. Note: The images in this guide show Windows screens. Mac screens may be slightly different. Depending on - Epson ET-3850U for ReadyPrint | Users Guide - Page 139
You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4. Select SCAN. 139 - Epson ET-3850U for ReadyPrint | Users Guide - Page 140
scanned image. • Select Crop to crop the selected image. • Control-click two images, select Stitch Images, and follow the on-screen instructions to combine them into a single image. 6. If Photo Mode is automatically detected, the following enhancement options are available: • Auto Color Enhancement - Epson ET-3850U for ReadyPrint | Users Guide - Page 141
an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Scanning Saving a Scan You can save a scanned image to your computer in a variety of formats. 1. Make sure your originals - Epson ET-3850U for ReadyPrint | Users Guide - Page 142
-bit MAPI-compatible mail apps. Web-based email services such as Gmail are not supported. If you see an error message, your email app may not be compatible and you will need to save the scans and manually attach the file to an email. 1. Make sure your originals are scanned and reviewed. See - Epson ET-3850U for ReadyPrint | Users Guide - Page 143
opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click one of - Epson ET-3850U for ReadyPrint | Users Guide - Page 144
You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: • Select the folder in your account where you want to send the - Epson ET-3850U for ReadyPrint | Users Guide - Page 145
Note: Printing scanned images is available only with Epson printers. If you do not have an Epson printer, save the file and print it from an application that can open the file. 1. Make sure your originals are scanned and reviewed. See the link below. 2. In the Select Action window, click Print. You - Epson ET-3850U for ReadyPrint | Users Guide - Page 146
Selecting Epson ScanSmart Settings After starting Epson ScanSmart, you can change various scanning settings. Changing the Epson Product Changing the Scan Settings Changing the File Name Settings Changing the Save Settings Customizing Action Icons Parent topic: Scanning Changing the Epson Product If - Epson ET-3850U for ReadyPrint | Users Guide - Page 147
2. Select the Epson product you want to use with your computer and click OK. Parent topic: Selecting Epson ScanSmart Settings Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan - Epson ET-3850U for ReadyPrint | Users Guide - Page 148
You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings 148 - Epson ET-3850U for ReadyPrint | Users Guide - Page 149
Changing the File Name Settings You can change the default file naming method for your scans. 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab. 149 - Epson ET-3850U for ReadyPrint | Users Guide - Page 150
You see a screen like this: 3. Change the settings as necessary: • Enter a prefix for the file name. • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type - Epson ET-3850U for ReadyPrint | Users Guide - Page 151
You see a screen like this: 2. Click the Save Settings tab. 151 - Epson ET-3850U for ReadyPrint | Users Guide - Page 152
You see a screen like this: 3. Click Options for a file format and change the settings as necessary. 4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Save Settings Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the - Epson ET-3850U for ReadyPrint | Users Guide - Page 153
Setting General Options Generate PDF/A File Create file with all pages Compression Level Description Creates a PDF that conforms to PDF/A-1 standards Saves all pages as one file Selects the compression level for color or grayscale images JPEG Options Setting Image Quality Options Options - - Epson ET-3850U for ReadyPrint | Users Guide - Page 154
Parent topic: Changing the Save Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen. 1. Click the Settings button. You see a screen like this: 2. - Epson ET-3850U for ReadyPrint | Users Guide - Page 155
You see a screen like this: 3. Choose which action icons to display by selecting or deselecting each checkbox. Click the arrow icons to move the icons up or down in the display order you want. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Scanning in Epson Scan 2 Epson Scan 2 - Epson ET-3850U for ReadyPrint | Users Guide - Page 156
You see this window: 156 - Epson ET-3850U for ReadyPrint | Users Guide - Page 157
2. Select the Mode setting that matches the type of original you are scanning. 3. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 4. Select the Document Size setting that matches the size of - Epson ET-3850U for ReadyPrint | Users Guide - Page 158
in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. Parent - Epson ET-3850U for ReadyPrint | Users Guide - Page 159
Remove Background Removes the background of the originals. Text Enhancement Sharpens the appearance of letters in text documents. Auto Area Segmentation Makes black and white images clearer and text recognition more accurate by separating the text from the graphics. Threshold Adjusts the level at - Epson ET-3850U for ReadyPrint | Users Guide - Page 160
then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want - Epson ET-3850U for ReadyPrint | Users Guide - Page 161
You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Select the Security tab if you want to add a password to the PDF or protect printing or editing properties. - Epson ET-3850U for ReadyPrint | Users Guide - Page 162
BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, the lower the image quality. (The TIFF format is recommended when you need to modify or retouch your scanned image.) PNG - Epson ET-3850U for ReadyPrint | Users Guide - Page 163
Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to - Epson ET-3850U for ReadyPrint | Users Guide - Page 164
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-3850U for ReadyPrint | Users Guide - Page 165
gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. • Do not disassemble the maintenance box - Epson ET-3850U for ReadyPrint | Users Guide - Page 166
• Store the ink bottles in the same environment as the product. When storing or transporting an opened ink bottle, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink - Epson ET-3850U for ReadyPrint | Users Guide - Page 167
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-3850U for ReadyPrint | Users Guide - Page 168
2. Select the icon. You see the remaining ink capacity of the maintenance box. 3. Select OK to exit the screen. Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Checking Ink and Maintenance Box Levels - Windows A low ink reminder appears if you - Epson ET-3850U for ReadyPrint | Users Guide - Page 169
You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks. Continued - Epson ET-3850U for ReadyPrint | Users Guide - Page 170
Parent topic: Checking the Ink and Maintenance Box Levels Related concepts Maintenance Box Replacement Related tasks Refilling the Ink Tanks Checking Ink and Maintenance Box Levels - Mac You can check your ink levels using a utility on your Mac. 1. In the Apple menu or the Dock, select System - Epson ET-3850U for ReadyPrint | Users Guide - Page 171
3. Refill any ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the - Epson ET-3850U for ReadyPrint | Users Guide - Page 172
2. To disable promotional offers, deselect the Display Epson Offers checkbox. Parent topic: Checking the Ink and Maintenance Box Levels Refilling the Ink Tanks Make sure you have new ink bottles handy and have read the ink safety precautions before you begin. You can continue to use the product even - Epson ET-3850U for ReadyPrint | Users Guide - Page 173
by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions. As a precaution, perform regular visual inspections of the ink tanks to ensure ink levels do not fall below the lower line. Continued use - Epson ET-3850U for ReadyPrint | Users Guide - Page 174
4. Open the ink tank cover. 5. Read the precautions on the screen and then proceed to the next screen. 6. Open the cap for the ink tank you are going to fill. Note: Make sure that the color of the ink tank matches the ink color that you want to refill. 174 - Epson ET-3850U for ReadyPrint | Users Guide - Page 175
. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 8. Position the top of the ink bottle with - Epson ET-3850U for ReadyPrint | Users Guide - Page 176
9. Wait for the ink to fill the tank. Do not squeeze the bottle. Ink flows into the tank and stops automatically when the ink is filled to the upper line. Note: If ink does not flow from the bottle, lift and reinsert the bottle. If the ink has reached the upper line of the tank, do not remove and - Epson ET-3850U for ReadyPrint | Users Guide - Page 177
10. When the ink tank is full, remove the ink bottle and securely close the ink bottle cap. Note: Do not leave the ink bottle inserted. The bottle may be damaged or ink may leak. If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 11. - Epson ET-3850U for ReadyPrint | Users Guide - Page 178
on the information screen, then select Proceed again and follow the on-screen instructions to reset the ink level for the colors you refilled. Even if When you see a message on the LCD screen, follow the on-screen instructions to replace the maintenance box. Note: When the maintenance box is full, - Epson ET-3850U for ReadyPrint | Users Guide - Page 179
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for a long period. Keep the maintenance box away from direct sunlight. Parent topic: Refilling Ink and Replacing the Maintenance Box Related tasks Checking Maintenance Box Status on the LCD Screen 179 - Epson ET-3850U for ReadyPrint | Users Guide - Page 180
align the print head. If running these utilities does not solve the problem, you may need to run a Power Cleaning or clean the paper or print head path. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Cleaning the Print Head Path Cleaning the Paper Rollers Checking the Number - Epson ET-3850U for ReadyPrint | Users Guide - Page 181
Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure there are no errors on the LCD screen and the output tray is extended. 2. Load a few sheets of plain paper in the - Epson ET-3850U for ReadyPrint | Users Guide - Page 182
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select O. 182 - Epson ET-3850U for ReadyPrint | Users Guide - Page 183
• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select O and perform a Power Cleaning. If you don't see any - Epson ET-3850U for ReadyPrint | Users Guide - Page 184
You see a window like this: 5. Click Print. 184 - Epson ET-3850U for ReadyPrint | Users Guide - Page 185
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, click Finish. 185 - Epson ET-3850U for ReadyPrint | Users Guide - Page 186
• If there are gaps or the pattern is faint, clean the print head. • If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then run a nozzle - Epson ET-3850U for ReadyPrint | Users Guide - Page 187
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. When the cleaning cycle is finished, you see a message on the screen and a nozzle pattern prints. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may - Epson ET-3850U for ReadyPrint | Users Guide - Page 188
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning 7. Do one of the following: • If there are no gaps, the print head is clean. Select O. 188 - Epson ET-3850U for ReadyPrint | Users Guide - Page 189
• If there are gaps or the pattern is faint, select X. Follow the instructions on the screen to clean the print head. • If almost the entire pattern is missing, select O and run a Power Cleaning. If you don't see any - Epson ET-3850U for ReadyPrint | Users Guide - Page 190
You see a window like this: 5. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the scanner unit during a cleaning cycle or you may not be able to print. 6. - Epson ET-3850U for ReadyPrint | Users Guide - Page 191
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning Print head needs Power Cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. 191 - Epson ET-3850U for ReadyPrint | Users Guide - Page 192
• If almost the entire pattern is missing, click Finish and perform a Power Cleaning. If you don't see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. - Epson ET-3850U for ReadyPrint | Users Guide - Page 193
necessary. 3. Select Maintenance > Power Cleaning. 4. Follow the on-screen instructions to run the Power Cleaning. A confirmation screen is displayed when Power the Power Cleaning utility multiple times, contact Epson for support. Parent topic: Power Cleaning Related concepts Print Head Cleaning - Epson ET-3850U for ReadyPrint | Users Guide - Page 194
your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 4. Select Power Cleaning. You see a window like this: 5. Follow the on-screen instructions to run a Power Cleaning. 194 - Epson ET-3850U for ReadyPrint | Users Guide - Page 195
again. Run Print Head Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Parent topic: Power Cleaning Related concepts Print Head Nozzle Check Print Head Cleaning Related references Where to Get Help Related tasks Refilling - Epson ET-3850U for ReadyPrint | Users Guide - Page 196
6. Press the OK button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. 7. Check the printed pattern and select the number representing the most solid printed pattern for each set on the LCD screen. Vertical Alignment Horizontal Alignment 8. - Epson ET-3850U for ReadyPrint | Users Guide - Page 197
size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]). 2. Select Maintenance > Paper Guide Cleaning. 3. Follow the on-screen instructions to clean the paper guide. 4. Repeat these steps as necessary until the paper comes out clean. 5. If the paper is still smeared - Epson ET-3850U for ReadyPrint | Users Guide - Page 198
6. Using a cotton swab, wipe off any ink smears on the part shown in the illustration below. Caution: Do not use tissue paper to clean the inside of the product as lint can clog the print head nozzles. Do not touch the flat white cable, the translucent film, or the ink tubes inside the product. 7. - Epson ET-3850U for ReadyPrint | Users Guide - Page 199
Cleaning the Print Head Path If the print quality has not improved after cleaning and aligning the print head and cleaning the paper path, the print head path inside the printer may be smeared with ink. To clean the print head path, use the following: • Several cotton swabs • ¼ cup (59 ml) water - Epson ET-3850U for ReadyPrint | Users Guide - Page 200
Caution: Do not touch the flat white cable, translucent film, or ink tubes inside the product. Doing so may cause a malfunction. 6. Using the flashlight, check the translucent film shown here for ink smears. 200 - Epson ET-3850U for ReadyPrint | Users Guide - Page 201
1 Translucent film 2 Print head rail Caution: Do not touch the print head rail or wipe the grease off of it. You may not be able to print. 7. Moisten a cotton swab with the water and detergent mixture, and squeeze out any excess moisture. Lightly wipe the ink off the translucent film. Caution: - Epson ET-3850U for ReadyPrint | Users Guide - Page 202
Related tasks Cleaning the Paper Guide Cleaning the Paper Rollers If you encounter repeated paper feed issues from the cassette, clean the paper rollers inside the product. 1. Turn off the product. 2. - Epson ET-3850U for ReadyPrint | Users Guide - Page 203
6. Make sure the ink tank caps are securely closed. Note: If the ink tank caps are not securely closed, ink may leak. 7. Close the scanner unit. Note: The scanner unit is designed to close slowly with slight resistance to help prevent injury to your fingers. Continue to close the scanner unit even - Epson ET-3850U for ReadyPrint | Users Guide - Page 204
9. Place the product on its side with the ink tank on the bottom. Warning: Be careful not to trap your fingers under the product. 10. Use a soft, moist cloth to clean the paper rollers, as shown. Rotate the rollers to clean them thoroughly. 11. Return the product to its normal position. Caution: Do - Epson ET-3850U for ReadyPrint | Users Guide - Page 205
12. Replace the paper, slide in the paper cassette, and connect the power cord. Parent topic: Adjusting Print Quality Checking the Number of Sheets Fed You can view an option that displays the number of sheets of paper that have fed through the product. Note: You can also view the number of sheets - Epson ET-3850U for ReadyPrint | Users Guide - Page 206
You see this window: 5. After checking the number of sheets fed into the printer, click OK to close the window. Note: The number of sheets is displayed only when Epson Status Monitor 3 is enabled. Parent topic: Checking the Number of Sheets Fed Checking the Sheet Counter - Mac You can check the - Epson ET-3850U for ReadyPrint | Users Guide - Page 207
You see this window: 3. After checking the number of sheets fed into the printer, click OK to close the window. Parent topic: Checking the Number of Sheets Fed 207 - Epson ET-3850U for ReadyPrint | Users Guide - Page 208
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, - Epson ET-3850U for ReadyPrint | Users Guide - Page 209
7. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force. 8. Close the document cover. 209 - Epson ET-3850U for ReadyPrint | Users Guide - Page 210
9. Open the ADF cover. 10. Use a soft, moistened, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. 11. Close the ADF cover. Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it - Epson ET-3850U for ReadyPrint | Users Guide - Page 211
Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • When storing or transporting an ink bottle after it has been opened, do not tilt the bottle and do not subject it to impacts - Epson ET-3850U for ReadyPrint | Users Guide - Page 212
3. Disconnect any connected cables. 4. Remove all the paper from the product. 5. Close the document cover, if necessary. 6. Lift up the scanner unit with both hands until it locks. 7. Secure the print head to the case with tape. 212 - Epson ET-3850U for ReadyPrint | Users Guide - Page 213
Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage your product. 8. Make sure the ink tank caps are securely closed and close the ink tank cover. 9. Lower the scanner unit using both hands. Note: The scanner unit is designed to close slowly and resist a - Epson ET-3850U for ReadyPrint | Users Guide - Page 214
10. Slide in the output tray and close the front cover, then lower the control panel. 11. Place the product in its original packaging materials, if possible, or use equivalent cushioning around the product. Be sure to remove the tape from the print head before turning on your product. If print - Epson ET-3850U for ReadyPrint | Users Guide - Page 215
occasionally for free updates to your product software. Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here: • Accessing the - Epson ET-3850U for ReadyPrint | Users Guide - Page 216
the Help Screen You can view troubleshooting or how-to topics on the LCD screen at any time. 1. Press the help button. 2. Select an option to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking - Epson ET-3850U for ReadyPrint | Users Guide - Page 217
to the Internet. After resolving the issue, select Retry. The ReadyPrint service There may be an issue with your ReadyPrint account. Log in to See your a paper jam. If there is no paper jam, contact Epson for support. documentation for more details. Paper out in XX. Load paper in the specified - Epson ET-3850U for ReadyPrint | Users Guide - Page 218
end of its service life. It is not a user-replaceable part. Please contact Epson support. The ink pad is near the end of its service life and the of the There is a problem with the network connection to your product. Check the IP address and the solutions in this guide. subnet mask is invalid. - Epson ET-3850U for ReadyPrint | Users Guide - Page 219
the firmware again. If you still receive this error message, contact Epson for support. Note: The ink pads in the printer collect, distribute, and contain the Epson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related concepts - Epson ET-3850U for ReadyPrint | Users Guide - Page 220
the tanks. 2. Select the colors that you refilled on the LCD screen. 3. Follow the instructions on the LCD screen to reset the ink levels. Note: The product has a low ink not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. 220 - Epson ET-3850U for ReadyPrint | Users Guide - Page 221
Help Related tasks Loading Paper in the Cassette Aligning the Print Head Using the Product Control Panel Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset - Epson ET-3850U for ReadyPrint | Users Guide - Page 222
product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet. Also make sure your system meets the requirements for your operating system. • Close - Epson ET-3850U for ReadyPrint | Users Guide - Page 223
Network Connection Becomes Unstable Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you - Epson ET-3850U for ReadyPrint | Users Guide - Page 224
internet service provider for instructions. problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually - Epson ET-3850U for ReadyPrint | Users Guide - Page 225
existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup Related tasks Printing a Network Status Sheet Printing a Network Connection Report - Epson ET-3850U for ReadyPrint | Users Guide - Page 226
Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Check to see if your wireless router or access point are correct. If you cannot access any website, there is a problem on the computer. Check the network connection of the computer. See the - Epson ET-3850U for ReadyPrint | Users Guide - Page 227
Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable, you - Epson ET-3850U for ReadyPrint | Users Guide - Page 228
to help determine the cause of the problem. • If you are using TCP/ DHCP, set the IP address manually. • Make sure your computer and service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson ET-3850U for ReadyPrint | Users Guide - Page 229
Fi or Wired Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you cannot Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are scanning a large original at a high resolution - Epson ET-3850U for ReadyPrint | Users Guide - Page 230
You may need to disable the firewall and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related concepts Scan Resolution Guidelines Related tasks Starting a Scan Using the Epson Scan 2 Icon Starting a Scan Using Epson ScanSmart Starting a Scan - Epson ET-3850U for ReadyPrint | Users Guide - Page 231
a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Copies Have Incorrect or Faint Colors If your copies have incorrect, uneven, smeared, or faint load paper in the correct direction and slide the edge guides to the edges of the paper. 231 - Epson ET-3850U for ReadyPrint | Users Guide - Page 232
Parent topic: Solving Copying Problems Position, Size, or Margins of Copies are Incorrect If the position, size, or margins of your copies are incorrect, try these solutions: • When placing originals in the ADF, make sure the edge guides are against the edges of the paper. • When placing originals - Epson ET-3850U for ReadyPrint | Users Guide - Page 233
down. • Follow any special loading instructions that came with the paper. Note: Problems Related references Paper Jams Inside the Product Paper Loading Capacity Paper Specifications Related tasks Cleaning the Paper Guide weight, and number of your originals are supported by the ADF. • Make sure the - Epson ET-3850U for ReadyPrint | Users Guide - Page 234
Parent topic: Solving Paper Problems Related references Automatic Document Feeder (ADF) Specifications Related topics Placing Originals on the Product Paper Jams Inside the Product If you see a message that paper has jammed in the product, follow the on-screen instructions to locate and remove the - Epson ET-3850U for ReadyPrint | Users Guide - Page 235
AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints - Epson ET-3850U for ReadyPrint | Users Guide - Page 236
of the following to open the Epson Printer Connection Checker and follow the onscreen instructions to check the connection status: • Windows 11: Click , then search is not paused. Parent topic: Solving Problems Printing from a Computer Related references Product Status Messages Related tasks Running - Epson ET-3850U for ReadyPrint | Users Guide - Page 237
checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating - Epson ET-3850U for ReadyPrint | Users Guide - Page 238
name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. For the fastest printing, select the following settings in your product software: • Turn on any high speed settings in your product - Epson ET-3850U for ReadyPrint | Users Guide - Page 239
Check these sections if you have problems with the layout or content of your printed pages. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted Image Too Many Copies Print Blank Pages Print - Epson ET-3850U for ReadyPrint | Users Guide - Page 240
the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Blank Pages Print If blank pages print unexpectedly, try - Epson ET-3850U for ReadyPrint | Users Guide - Page 241
into the product. • Load paper in the correct direction and slide the edge guides against the edges of the paper. You can use the preview option in your before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic - Epson ET-3850U for ReadyPrint | Users Guide - Page 242
if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup - Epson ET-3850U for ReadyPrint | Users Guide - Page 243
check your margins before you print. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Cleaning Your Product Selecting Basic Print more than the recommended number of sheets. • Slide the edge guides against the edges of the paper. 243 - Epson ET-3850U for ReadyPrint | Users Guide - Page 244
Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. White or Dark Lines - Epson ET-3850U for ReadyPrint | Users Guide - Page 245
the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • When vertical banding appears or the paper is cleaning the print head. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Power - Epson ET-3850U for ReadyPrint | Users Guide - Page 246
these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Slide the edge guides to the edges of the paper. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your - Epson ET-3850U for ReadyPrint | Users Guide - Page 247
of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment references Paper Specifications Related tasks Cleaning the Paper Guide Selecting Additional Layout and Print Options - Windows Selecting - Epson ET-3850U for ReadyPrint | Users Guide - Page 248
ink inside the ink tubes. After running the utility, run a nozzle check to see if print quality has improved. • If you cannot solve the problem using head cleaning, you can print immediately from a Windows computer with a mixture of color inks to create composite black. Select the Use a Mixture of - Epson ET-3850U for ReadyPrint | Users Guide - Page 249
Tanks Aligning the Print Head Using the Product Control Panel Cleaning the Paper Guide Cleaning the Print Head Path Related topics Loading Paper Grainy Printout If your sizes manageable. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning 249 - Epson ET-3850U for ReadyPrint | Users Guide - Page 250
Power Cleaning Print Head Alignment Related tasks Refilling the Ink Tanks Loading Paper in the Cassette Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac Selecting Printing Preferences - Mac Incorrect Colors If your - Epson ET-3850U for ReadyPrint | Users Guide - Page 251
product. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2 Scanning is Slow Cannot Send Scans to a Cloud Service Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly, try these solutions: • Make sure - Epson ET-3850U for ReadyPrint | Users Guide - Page 252
to reset the scanner software settings. If resetting the settings does not solve the problem, uninstall and reinstall the scanner software. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements - Epson ET-3850U for ReadyPrint | Users Guide - Page 253
. • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Product Software Scan Resolution Guidelines Related references Additional Scanning Settings - Advanced Settings Tab Related tasks - Epson ET-3850U for ReadyPrint | Users Guide - Page 254
information you entered for the cloud service is correct. • Make sure the cloud service is not down for system maintenance. Check the cloud service website for more information. Parent topic: Solving Scanning Problems Solving Scanned Image Quality Problems Check these sections if a scanned image - Epson ET-3850U for ReadyPrint | Users Guide - Page 255
your original. If you are scanning from the ADF, make sure the ADF edge guide fits against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If - Epson ET-3850U for ReadyPrint | Users Guide - Page 256
Image is Distorted or Blurry • Do not move your original or your product during scanning. • Do not press on the document cover or the original with too much force. • If you are scanning from the ADF, place your originals on the scanner glass. Some originals may not be scanned properly from the ADF. - Epson ET-3850U for ReadyPrint | Users Guide - Page 257
the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Additional Scanning Settings - Main Settings Tab Related tasks Scanning in Epson Scan - Epson ET-3850U for ReadyPrint | Users Guide - Page 258
are scanning a thick or warped original, cover its edges with paper to block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused by - Epson ET-3850U for ReadyPrint | Users Guide - Page 259
2 and reinstall it. Parent topic: Solving Scanned Image Quality Problems Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product - Epson ET-3850U for ReadyPrint | Users Guide - Page 260
Select Epson Event Manager and click Uninstall/Change. 5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 11/Windows 10: Select Epson Scan and click Uninstall. • Windows 8.x/Windows 7/Windows Vista: Select Epson Scan 2 and click Uninstall/Change - Epson ET-3850U for ReadyPrint | Users Guide - Page 261
does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.) or epson.ca/support (Canada) and select want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If - Epson ET-3850U for ReadyPrint | Users Guide - Page 262
support services or subscription-related questions, use the following support options. Internet Support Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice - Epson ET-3850U for ReadyPrint | Users Guide - Page 263
operating systems: • Windows 11 • Windows 10 • Windows 8.x • Windows 7 • Windows Vista Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. 263 - Epson ET-3850U for ReadyPrint | Users Guide - Page 264
.8.x • OS X 10.7.x Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.) or epson.ca/support (Canada), select your product, and select Downloads. Parent topic: Technical Specifications Paper Specifications Note: Since the - Epson ET-3850U for ReadyPrint | Users Guide - Page 265
216 mm]) Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]) Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Plain paper Weight* Note: Your product also supports compatible papers distributed by Epson. Select the link at the end of this topic to view a list of compatible Epson papers. Plain paper: 17 lb - Epson ET-3850U for ReadyPrint | Users Guide - Page 266
Related references Compatible Epson Papers Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top/bottom margins: 0.12 inch (3 mm) 2 Reduced print quality area/top: 1.61 inches (41 mm) 3 Reduced print quality area/bottom: - Epson ET-3850U for ReadyPrint | Users Guide - Page 267
Borderless 1 Reduced print quality area/top: 1.73 inches (44 mm) 2 Reduced print quality area/bottom: 1.57 inches (40 mm) Envelopes 1 Left/right margins: 0.12 inch (3 mm) 2 Top/bottom: 0.12 inch (3 mm) 3 Reduced print quality area/left: 0.71 inch (18 mm) 4 Reduced print quality area/right: 1.61 - Epson ET-3850U for ReadyPrint | Users Guide - Page 268
Automatic Document Feeder (ADF) Specifications Paper size Paper type Paper weight Loading capacity Letter, A4, Legal, or 8.5 × 13 inches (216 × 330 mm) size Plain paper 17 lb (64 g/m2) to 25 lb (95 g/m2) Approximately 30 sheets: Letter or A4 size 10 sheets: Legal or 8.5 × 13 inches (216 × 330 mm) - Epson ET-3850U for ReadyPrint | Users Guide - Page 269
Light source LED Parent topic: Technical Specifications Ink Specifications Note: Use only the Epson 570 ink provided to you under the ReadyPrint program. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of - Epson ET-3850U for ReadyPrint | Users Guide - Page 270
Weight (without ink or power cord) 14.8 lb (6.7 kg) Parent topic: Technical Specifications Electrical Specifications Power supply rating Input voltage range Rated frequency range Input frequency range Rated current Power consumption (with USB connection) 100 to 240 V 90 to 264 V 50/60 Hz 49.5 to - Epson ET-3850U for ReadyPrint | Users Guide - Page 271
channel WEP (64/128 bit) WPA-PSK (TKIP) WPA2-PSK (AES); complies with WPA2 with support for WPA/WPA2 Personal WPA3-SAE (AES) 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Maximum radio frequency power transmitted Note: Wi-Fi Direct can be used simultaneously - Epson ET-3850U for ReadyPrint | Users Guide - Page 272
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson ET-3850U for ReadyPrint | Users Guide - Page 273
Parent topic: Technical Specifications 273 - Epson ET-3850U for ReadyPrint | Users Guide - Page 274
product, read and follow these safety instructions. General Product Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow all warnings and instructions marked on the product. • Use only - Epson ET-3850U for ReadyPrint | Users Guide - Page 275
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere - Epson ET-3850U for ReadyPrint | Users Guide - Page 276
service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service that are covered by the operating instructions. • Prolonged use of the product immediately with water. If discomfort or vision problems remain after a thorough flushing, see a support. 276 - Epson ET-3850U for ReadyPrint | Users Guide - Page 277
and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way. Parent topic: Important Safety Instructions FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device - Epson ET-3850U for ReadyPrint | Users Guide - Page 278
Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term "Dispute" is meant to have the broadest meaning permissible under - Epson ET-3850U for ReadyPrint | Users Guide - Page 279
1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE CLASS - Epson ET-3850U for ReadyPrint | Users Guide - Page 280
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson ET-3850U for ReadyPrint | Users Guide - Page 281
iPod touch, ColorSync, Mac, macOS, OS X, and the AirPrint Logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Use of the Works with Apple badge means that an accessory has been designed - Epson ET-3850U for ReadyPrint | Users Guide - Page 282
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson ET-3850U for ReadyPrint | Users Guide - Page 283
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. Parent topic: Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of
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ET-3850U User's Guide