Epson Equity 386/33 PLUS User Manual

Epson Equity 386/33 PLUS Manual

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  • Epson Equity 386/33 PLUS | User Manual - Page 1
    EPSON® EQUITY® 386/33 PLUS User's Guide
  • Epson Equity 386/33 PLUS | User Manual - Page 2
    OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall without notice. TRADEMARKS Epson is a registered trademark of Seiko Epson Corporation Equity is a registered trademark of Epson America, Inc. General
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    and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning, not liquid cleaners or aerosol cleaners. 4. Do
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    12. Except as specifically explained in the User's Guide, do not attempt to service this product yourself. Refer all servicing to qualified service personnel. 13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the
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    Contents Introduction Where to Get Help 2 Chapter 1 Using Your Computer Copying the Reference and Utility Files 1-1 Special Keys on the Keyboard 1-2 Stopping a Command or Program 1-4 Resetting the Computer 1-4 Using a Power-on Password 1-6 Using Disks and Disk Drives 1-7 How Disks Store Data
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    4-3 Changing the Jumper Settings 4-4 Setting the Jumpers 4-4 Replacing the Battery 4-7 Installing an Option Card 4-11 Removing an Option Card 4-15 Using the Alternate VGA Interface 4-16 Adding Memory Modules 4-18 Installing Memory Modules 4-19 Removing Memory Modules 4-22 Installing a
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    B-8 Running the Tests B-10 Memory Diagnostics B-12 Hard Disk Diagnostics B-13 Hard Disk Parameters B-14 Hard Disk Format B-17 Media Analysis B-18 Performance Test B-18 Seek Test B-18 Read/Verity Test B-19 Check Test Cylinder B-19 Force Bad Tracks B-19 Hard Disk Error Messages B-19 ix
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    Problems C-14 Hard Disk Problems C-15 Installing the Drive C-16 Preparing the Drive C-17 Accessing Data on the Drive C-18 Software Problems C-18 Printer Problems C-20 Option Card Problems C-21 Mouse Problems C-22 Memory Module Problems C-23 Battery Problems C-23 Math Coprocessor Problems
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    Introduction This Equity® 386/33 PLUS User's Guide contains the information you need to get the best results from your computer. You'll find instructions for adding options to your system such as disk drives, option cards, or a math coprocessor, as well as general reference information such as how
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    If you purchased your computer in the United States, Epson America provides local customer support and service through a nationwide network of authorized Epson dealers and Service Centers. Epson also provides the following support services through the Epson Customer Resource Center at (800) 922-8911
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    0 Using disks and disk drives LI Preparing a hard disk for moving. These instructions assume you have already installed the operating system on your computer according to the instructions in your operating system manuals. Copying the Reference and Utility Files If you have a hard disk, you'll
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    to use any of these extended modes on your VGA monitor, copy any VGA files you need to your hard disk. See the VGA Utilities Guide for instructions. Note Be sure to make backup copies of your Reference and Utility diskettes. Special Keys on the Keyboard Certain keys on your keyboard serve
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    Special key functions (continued) Key [wl Purpose Works with other keys to perform special (control) functions, such as editing operations in MS-DOS and various application programs. [ul Works with other keys to enter alternate character codes or functions. Moves the cursor back one space,
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    The [Qpllodrl, [=I, and [s#d] keys work as toggles; press the key once to turn on a function and again to turn it off. When the function is enabled, the corresponding light in the upper right comer of the keyboard is on. Stopping a Command or Program You may sometimes need to stop a command or
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    the front panel. This method works even when the computer does not respond to your keyboard entries. If resetting the computer does not correct the problem, you probably need to turn it off and reboot it. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait five seconds
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    again. Note If you turned on network server mode when you ran the SETUP program, see "Using Your Computer as a Network Server" in Chapter 2 for instructions on using the power-on password. If you want to change or delete your current password, you must run the SETUP program. See Chapter 2 of
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    Using Disks and Disk Drives The disk drives in your computer allow you to store data on disk, and then retrieve and use your stored data. This section explains how disks work and tells you how to: Use different types of diskettes and diskette drives Care for your diskettes and diskette drives Write-
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    either 40 or 80 tracks on each side, and double-sided, high-density diskettes have 80 tracks on each side. Diskettes can have 8,9,15, or 18 sectors per track. A hard disk consists of two or more platters stacked on top of one another and thus has four or more sides. In
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    it just as you play, record, and erase music on a cassette tape. Types of Diskette Drives The following list describes the four types of diskette per inch), 1.44MB diskettes. These diskettes contain 80 tracks per side, 18 sectors per track, and hold up to 1.44MB of information (approximately 600
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    0 720KB drive-Use 3½-inch, double-sided, doubledensity, 135 TPI, 720KB diskettes. These diskettes contain 80 tracks per side, 9 sectors per track, and hold up to 720KB of information (approximately 300 pages of text). Cl 360KB drive-Use 5¼-inch, double-sided, doubledensity, 48 TPI, 360KB diskettes.
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    another if the two drives are not the same type. For more about copying files and diskettes, see your MS-DOS or other operating system manuals. Using Your Computer 1-11
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    Caring for Diskettes and Diskette Drives Follow these basic precautions to protect your diskettes and avoid losing data: a If you have a diskette that contains data you don't want to accidentally write over or erase, be sure you write-protect it. This is especially important for your operating
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    Q Do not place anything on top of your diskettes, and be sure they do not get bent. D Carefully label your diskettes and indicate the type and density. Attach the label only along the top of a diskette (next to the manufacturer's label). Do not stick several labels on top of one another; this can
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    Write-protecting Diskettes You can write-protect a diskette to prevent its data from being altered. When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains. To write-protect a 5¼-inch diskette, cover the small,
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    On a 3½-inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right corner, shown below. To write-protect a 3½-inch diskette, slide the switch toward the edge of the diskette until it clicks into position, exposing a hole in the comer. To remove the write
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    in the drive. Then remove the system diskette and insert your application program diskette to load that data into memory, too. See your application program manual for detailed instructions. 1-16 Using Your Computer
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    Inserting and Removing Diskettes If you have a 5¼-inch diskette drive, insert a diskette as follows: hold the diskette with the label facing up and the read/write slot leading into the drive, as shown below. Slide the diskette all the way into the slot. Then turn the latch down to lock it in a
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    the diskette, make sure the drive light is off; then press the release button. When the diskette pops out, remove it and store it properly. 1-18 Using Your Computer
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    save any of the files on a used diskette before you format it. See your operating system manual for instructions on formatting diskettes. Making Backup Copies It is important to make copies of all your data and system backup copies of all your files on diskettes or tapes. Using Your Computer 1-19
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    systems let you keep related files together in directories and subdirectories so they are easy to find and use. See your operating system manual for instructions on managing your files and directories. Note A hard disk must be partitioned and formatted before you can use it. Be sure you have
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    , it is essential to back up your hard disk files to diskettes or tapes in case you lose some data accidentally. Make copies of alI your system sure to copy them whenever you revise them to keep your backup diskettes or tapes up-to-date. Caring for your hard disk Follow these precautions to protect
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    Many hard disk drives, including all Epson drives, automatically park their heads when you turn off the computer. If your hard disk drive does not do this, or if you are not
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    Chapter 2 Enhancing System Operations This chapter tells you how to use the following procedures to enhance the operation of your computer: Q Using AUTOEXEC.BAT and other batch files 0 Changing the processor speed 0 Using your computer as a network server 0 Using special VGA features. Using AUTOEXEC
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    the Processor Speed Your computer's processor can operate at two speeds: fast (33 MHz) and slow (simulated 11 MHz). At fast speed, the computer can requirements and can run only at the slower speed. See your software manual to determine if this is the case. Some copy-protected programs require
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    . If you frequently use programs that require slow or automatic speed, use SETUP to change the processor speed. See Chapter 2 of the Setup Guide for instructions. If you use these programs only occasionally, you should use the keyboard commands or the ESPEED program (described below) to change the
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    You can change the processor speed by entering one of the commands shown in the following table. Speed setting commands Numeric keypad commands Speed setting I 33 MHz I To enter these commands, hold down the [key and the [lutl key simultaneously and then press the m or m key. Use the [+1 or
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    Using the ESPEED Program ESPEED provides an easy way to change the processor speed if your application program does not recognize the [ctrll key commands or if you want to include the program command in a batch file. The ESPEED program is provided on the Reference diskette. If you copied this file
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    To display the current CPU speed, type ESPEED only and press m. You see the following: 33.0 MHZ : Speed Up : Speed Down : Exit To change the the SLOWDOWN program. See your operating system manuals for instructions on creating and using batch files. 2-6 Enhancing System Operations
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    mode to use your computer as a network server, but it is helpful. See "Setting the Power-on Password" in Chapter 2 of the Setup Guide for instructions on setting the password and enabling network server mode. Then read the next section to use your network password. Enhancing System Operations 2-7
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    MS-DOS, you must use the MS-DOS SHARE command to install file sharing and locking protection in a network environment. See your MS-DOS manual for instructions. If you do not install SHARE, the following message flashes on your screen after you install your network software and reboot your computer
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    mode first. See Chapter 2 of the Setup Guide for instructions. Then you can change or delete the password as described in Chapter 1 of this manual. Using Special VGA Features Your built-in VGA (video graphics array) display adapter supports both standard VGA monitors and multifrequency monitors with
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    of your VGA adapter. Even if you do not use any device drivers, you may want to install some of the VGA utilities. For complete instructions on installing and using the VGA device drivers and utilities, see the VGA Utilities
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    the metal case that holds the drive bays and the power supply). The instructions in this chapter explain how to do these tasks: Q Remove and replace you have any reservations about performing these steps yourself, ask your Epson dealer for assistance. Note You only remove the subassembly to access
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    Removing the Cover To access any internal components, you need to remove the computer's cover. Follow these steps: 1. Turn off the computer and then any peripheral devices (including the monitor and printer). 2. Disconnect the computer's power cable from the electrical outlet and from the back panel
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    5. The cover is also secured by two latches on the back, near the comers. Press both latches inward and then lift up the cover from the back panel. You might meet some resistance from the grounding tabs along the inside of the cover. 6. Pull the cover away from the front of the computer to
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    7. Before you touch any of the components, touch the inside of the computer's back panel, as shown below, to ground yourself and avoid an electric shock. WARNING Be sure to ground yourself to the inside back panel of the computer every time you remove the cover. If you are not properly grounded, you
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    Removing the Subassembly You need to remove the subassembly to install or remove disk drives, or to access the SIMM or math coprocessor sockets on your computer's main system board. The subassembly is the large metal casing that holds the horizontal drive bays and the power supply, as shown below.
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    Follow these steps to remove the subassembly: 1. Remove the front panel from the computer by gently releasing the three tabs at the top of the panel and tilting it toward you. You may want to use a flat-blade screwdriver to release the tabs. 2. If you have a hard disk drive, the drive cable is
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    Grasp the hard disk connector and pull it straight up to remove it from the socket. Do not pull only on the cable. 3. The diskette drive cable is connected to the socket above the hard disk drive socket; disconnect it in the same manner. 4. To lift the subassembly from the front of the computer,
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    5. Reach back underneath the subassembly and disconnect the two power supply cables (labelled P4 and P5) connected to the right side of the main system board, as shown below. Pull each connector straight up. Do not pull only on the cables. power supply cable 6. Lift the entire subassembly out of the
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    Replacing the Subassembly Follow these steps to replace the subassembly: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper corners and two in the lower comers. Accessing Internal Components 3-9
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    There are four corresponding tabs on the inside back panel of the computer which fit into the subassembly slots. tabs Lift up the subassembly from your work surface and lower the back end into the computer, guiding the tabs on the computer into the top slots. 3-10 Accessing Internal Components
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    2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables so they curve underneath the subassembly and extend out its left side. Then grasp the two power supply cables, labelled P4 and P5. Each connector has six pin holes and a large tab on one side, as shown below.
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    3. Position power supply connector P4 so the large tab on the connector faces the right side of the computer. Beginning with the six pins toward the back of the computer, carefully line up the holes in the connector with the pins in the socket and then push in the connector. If you do not correctly
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    5. Carefully lower computer. Make the front of the subassembly sure that all four tabs on the onto back tohfethe computer are inserted into the slots on the subassembly. Accessing Internal Components 3-13
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    Guide the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the opening and the
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    Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. diskette drive Both sockets have a notch on one side. As shown below, there is a tab on one side of the connector. Connect the diskette drive cable first.
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    Align the connector with the socket so the tab on the connector lines up with the notch in the socket. Make sure the holes in the connector fit over all the pins in the socket and then push in the connector. align the holes with the pins, you your computer when you push 7. Now connect the hard disk
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    Replacing the Cover Follow these steps to replace the computer's cover: 1. Facing the back of the computer, hold the cover so that the side with three tabs on the edge faces away from you, as shown below. 2. Insert the three tabs into the three notches behind the front panel of the computer.
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    , printer, keyboard, and any other peripheral devices you have. Then reconnect the power cable to the back of the computer and to an electrical outlet. 3-18 Accessing Internal Components
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    your computer. If you want to install SIMMs, you may prefer to ask your dealer to do it for you. You can, however, follow the instructions in this chapter to install them yourself. This chapter describes the SIMMs you can use in your computer. Note It is best not to expand
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    to change the way your computer operates. If you need to replace the battery for your computer's real-time clock and CMOS RAM, you can follow the instructions in this chapter. To change jumper settings, replace the battery, or install the options mentioned above, you must remove the computer's cover
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    Main System Board As you follow the instructions in this chapter and Chapter 5, use the illustration below to hard disk drive connector -y 0 00 n I power supply connectors niicroprocessbr II battery socket (CN1) 'math coprocessor socket SIMM LED sockets connector Installing and Removing
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    the password function D Set the computer to use a color or monochrome monitor. If you need to change any jumper settings, follow the instructions in this section. Setting the Jumpers The illustration below shows the locations of the jumpers on your computer's main system board. 4-4 Installing and
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    A jumper's setting is determined by where the jumper is placed on the pins. It connects either pin A and the middle pin (position A) or pin B and the middle pin (position B), as shown below. position A position B @I3 @B A @B A To move a jumper from one position to the other, use needle-nose
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    Remove the computer's cover as described in Chapter 3. 2. Remove any option cards that may be blocking your access to the jumpers. See page 4-15 for instructions. 3. Change the jumper settings. 4. Replace any option cards you removed. See "Installing an Option Card" on page 4-11. 5. Follow the
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    , you can follow the instructions in this section. Note When the battery runs out, your computer loses the information stored in the CMOS RAM and the time stored in the real-time clock. After you replace the battery, run the SETUP program as described in the Setup Guide to reconfigure your system
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    1. Remove the computer's cover as described in Chapter 3. 2. The battery is attached to the bottom of the computer case, just behind the front panel, as shown below. battery To disconnect the battery from the main system board, pull up the connector plugged into socket CN1, as shown below. connector
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    pulling it up from the bottom of the computer case, as shown below. Then set it aside. 4. Remove the new battery from its package and position it so the Velcro faces down and the cable faces connector CN1. Then attach it to the bottom of the
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    cable to connector CN1. battery cable connector CN1 6. Follow the steps in Chapter 3 to replace the computer's cover. Then run the SETUP program to reconfigure your system and reset the time for the real-time clock. See Chapter 2 of the Setup Guide for instructions. 4-10 Installing and Removing
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    can accommodate an option card. You can buy option cards from authorized Epson dealers as well as other vendors. This section explains how to install coprocessor), see "Removing an Option Card" on page 4-15 for instructions. The illustration below shows the four standard option slots inside your computer
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    card, place the card as close as possible to the drive it is controlling. '2 Some option cards must be installed in a specific slot. Consult the instructions that come with the card to see if this is the case. Note If you are installing a high-resolution graphics adapter card, follow the
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    you install the card. If you install a display adapter card, you may need to change the settings of jumpers J1 and J4. See page 4-4 for instructions. 3. Remove the retaining screw from the top of the metal option slot cover; hold on to the screw so it doesn't fall into the computer
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    or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch sure the connectors point down, as shown below. 6. Insert the card into the slot, guiding it straight down. Once the connectors reach the slot, push the card downward firmly (but
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    Setup" at the end of this chapter. If you installed a high-resolution graphics adapter card, see "Using the Alternate VGA Connector," below, for instructions. Removing an Option Card If you need to remove an option card, follow these steps: 1. Remove the computer's cover as described in Chapter
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    removing a display adapter card, you may need to change the settings of jumpers J1 and J4. See page 4-4 for instructions. 5. Replace the cover. See Chapter 3 for instructions. Then see "Post-installation Setup" at the end of this chapter. Using the Alternate VGA Interface Your computer includes an
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    interface 5. Connect the other end of the cable to the appropriate interface on the adapter card. (Check your graphics card manual for instructions.) 6. Follow the instructions in Chapter 3 to replace the computer's cover. Then see "Post-installation Setup" at the end of this chapter. Installing and
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    you can install them yourself by carefully following the instructions in this section. However, you could transmit an Equity 386/33 PLUS can use any 4MB SIMM that complies with industry standards; however, you should use Epson SIMM option kits to ensure reliability and compatibility. 4-18
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    not listed below. Keep in mind that 4MB of memory is already soldered directly on the main system board. SIMM configurations for the Equity 386/33 PLUS SIMM 1 SIMM 2 SIMM 3 Total memory* 4MB 8MB 4MB 4MB 12MB 4MB 4MB 4MB 16MB l Includes 4MB soldered on main system board installing and
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    Follow these steps to instaIl SIMMs: 1. Remove the computer's cover and subassembly as described in Chapter 3. 2. The SIMM sockets are located on the front of the main system board near the math coprocessor socket, as shown on page 4-3. 3. Install the first SIMM in the socket marked SIMM 1. Position
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    you want to install. 6. Replace the subassembly and cover as described in Chapter 3. 7. Then see "Post-installation Setup" at the end of this chapter for instructions on configuring your computer for use with your new memory. Installing and Removing Options 4-21
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    Removing Memory Modules If you need to remove memory modules from your computer, have your dealer do it for you or follow the steps below. If you remove them yourself, check the table on page 4-19 to be sure you remove SIMMs from the correct sockets. Caution It is safer to have your dealer remove
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    Setup" at the end of this chapter for instructions on configuring your computer for use with your decreased board to accommodate an 80387DX, 33 MHz or 3167,33 MHz math coprocessor. A math If you install it yourself, be sure to read the manual that came with your math coprocessor, if you received one
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    Carefully follow these steps to install a math coprocessor: 1. Remove the computer's cover and subassembly as described in Chapter 3. 2. Remove the math coprocessor from its package and set it aside. 3. The math coprocessor socket on the main system board is square and has three rows of pins on each
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    inserted all the way. 5. Replace the subassembly and cover as described in chapter 3. 6. Then see "Post-installation Setup" at the end of this chapter for instructions on configuring your computer for use with your math coprocessor. Installing and Removing Options 4-25
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    system for use without it. See Chapter 2 of the Setup Guide for instructions. Post-installation Setup for Memory Curds After you install an optional memory See your memory card manual for instructions. D If you installed the RampagePlus® 286+ memory card, follow the instructions in "Using the CORFIX
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    message: Configuration completed. The SMART installation utility may now be used. Now you can run the SMART setup program as described in your RampagePlus 286+ manual. installing and Removing Options 4-27
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    for instructions. If you replaced the battery for the real-time clock and CMOS RAM, you must run SETUP to reconfigure your system and reset the clock. See Chapter 2 of the Setup Guide. If you install a hard disk drive that has never received a hardware level format (such as some non-Epson hard disk
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    in this chapter describe how to install and remove optional Epson drives in your computer. You can use these instructions to install a variety of devices, including diskette drives, hard disk drives, and tape drives. Although your drive may look a bit different from the one illustrated here
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    Choosing the Correct Drive Buy Your computer has two horizontal drive bays and one vertical mounting position which hold up to three drives, as shown below. vertical mounting horizontal drive bays Your computer may have come with a hard disk drive already installed in the vertical mounting position.
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    storage device D 3Winch diskette drive, hard disk drive, tape drive, or other storage device with 5¼-inch mounting frames installed on it. How to Use This Chapter Before you begin, see the table below for a guide to the instructions you should follow first in this chapter. Drive installation or
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    and store data on both the master drive and the slave drive, but the operating system must be contained on the master drive. Follow the instructions below to change the jumper settings on your hard disk drives. 5-4 Installing and Removing Drives
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    hard disk drive jumpers are usually located on the drive's circuit board, near the large cable connector. jumpers The instructions in this section describe setting the jumpers on the standard Epson 120MB hard disk drive. The jumpers on your drive may be in a slightly different location, but you set
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    "Installing a Hard Disk in the Vertical Position" on the next page for instructions on installing your first hard disk drive. If you'll be using two or Removing a Drive in the Horizontal Position" on page 5-19 for instructions. If one of your hard disk drives is already installed in the computer
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    on the remaining drive to indicate that you have only one hard disk drive. See the table above for the jumper settings. Then follow the instructions under "Removing a Hard Disk From the Vertical Position" on page 5-17 so you can access the jumpers on the drive. Installing a Hard Disk in the
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    Removing the Mounting Frames from the Drive Your hard disk drive comes with 5¼-inch mounting frames attached to each side of the hard disk drive, as shown below. mounting frames 5-8 Installing and Removing Drives
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    On one side, there may also be a plastic guiderail. Follow these steps to remove the mounting frames (and guiderail) from the drive: 1. If necessary, remove the screws securing the plastic guiderail and the metal grounding plate to one of the mounting frames, as shown below. \ \ b 2. Remove the
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    Removing and Attaching the Mounting Plate If you are installing the first hard disk drive in your computer, you need to attach a hard disk drive mounting plate to the drive. This mounting plate is currently attached to the right side of the subassembly. Follow these steps to remove the mounting
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    the drive. Installing the Drive If you are going to install or remove a drive in one of the horizontal drive bays, first follow the instructions under "Installing or Removing a Drive in the Horizontal Position" on page 5-19. Do not install the vertically mounted drive until you finish installing or
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    Follow these steps to install the hard disk drive in the vertical mounting position: 1. Place the hard disk drive on the right side of the subassembly with the mounting plate facing up and the ribbon cable and power supply sockets facing the back of the subassembly. cable sockets 2. Locate the hard
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    The connector at one end of the cable has two rows of holes, one of which is blocked with a plug, as shown below. blocked hole The ribbon cable socket on the back of the drive has two rows of pins. In one of the rows, a pin is missing. ml-w. ng pin Installing and Removing Drives 5-13
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    3. Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the Connector. 4. Locate one of the power supply cables that lead from
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    5. The power supply socket is on the back of the hard disk drive, next to the cable you just connected. Pull the power supply cable through the lower opening in the right side of the subassembly so it reaches the drive socket easily. Align the connector with the socket so that the notched comers
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    Guide the tabs into the slots and tilt the top of the drive toward the subassembly. Then align the retaining screw hole on the mounting plate with the hole in the subassembly bracket. bracket 7. Secure the drive to the bracket with the retaining screw. 5-16 Installing and Removing Drives
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    Removing a Hard Disk From the Vertical Position You need to remove the hard disk drive from the vertical position in the following cases: Q You are replacing the drive 0 You are adding a second drive (either another hard disk drive or a diskette drive) in the lower horizontal position. Follow these
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    the hard disk drive. Then remove and store the mounting plate along with the screws. 6. Wrap the hard disk drive in its original packing materials. 5-18 Installing and Removing Drives
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    frames are attached to the drive so it fits properly in the drive bay. Epson 3Winch drives come with mounting frames already installed. If your drive did not come with frames installed, follow the instructions in the manual that came with the drive to attach them. Follow these steps to install
  • Epson Equity 386/33 PLUS | User Manual - Page 108
    2. There are two or three holes on each side of the disk drive. When you insert the drive, align the appropriate round holes in the drive with the two oval holes on each side of the drive bay, as shown below. oval holes 3. Slide the drive into the lower drive bay, toward the back of the subassembly.
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    4. Locate the four retaining screws that came with your disk drive. Insert two screws into the oval holes on each side of the drive bay and tighten them with a screwdriver, as shown below. If you are installing a diskette drive, go to step 5. If you are installing a hard disk drive, go to step 6. 5.
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    The interface that protrudes from the back of the drive has gold contacts on both sides. Align the connector with the interface so that the plastic divider on the connector lines up with the gap in the interface, as shown below. Make sure the cable connector fits properly onto the drive interface
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    6. Locate the hard disk drive ribbon cable that you removed from the drive in the vertical mounting position. Follow the instructions below to attach the connector in the middle of this cable to the horizontal hard disk drive. As shown below, there are two rows of
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    7. Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the connector. missing pin Caution If you do not correctly align the
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    If you do not align the connector correctly, you could severely damage your diskette drive when you push it in. 9. If necessary, follow the instructions under "Installing a Hard Disk in the Vertical Position" on page 5-7 to reinstall your vertically mounted drive. Installing and Removing Drives 5-25
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    Removing a Drive From the Horizontal Position Follow these steps to remove a drive from a horizontal drive bay: 1. Remove the disk drive ribbon cable from the back of the drive, as shown below. power supply cable disk drive cable 2. Then remove the power supply cable from the back of the drive.
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    that you now have only one hard disk drive. (See "Setting the Hard Disk Drive Jumpers" on page 5-4 for instructions.) 6. If necessary, follow the instructions under "Installing a Hard Disk in the Vertical Position" on page 5-7 to reinstall your vertically mounted drive. Installing and Removing
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    5-28 Installing and Removing Drives
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    and video ROM can be copied into RAM through SETUP Math coprocessor 80387DX, 33 MHz support or 3167, (optional) 33 MHz support Clock/calendar Real-time clock, calendar, and CMOS RAM for configuration; battery backup Battery Replaceable, 3.6V lithium battery; 3-5 year life Specifications A-l
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    Controllers Diskette Hard disk Interfaces Monitor Serial Parallel Mouse Keyboard Option slots Speaker VGA feature connector Supports two drives in any of four formats: 5¼-inch, highdensity, 1.2MB; 5¼-inch, doubledensity, 360KB; 3Winch, highdensity, 1.44MB; 3Winch, doubledensity, 720KB; controller
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    cooled, automatic input voltage sensing 100VAC to 125VAC and 200 to 240 VAC +5 VDC at 18 Amps, +12 VDC at 4.2 Amps -12 VDC at 0.3 Amps, -5 VDC at mounted vertically, second mounted horizontally Other devices Half-height tape drive, CD-ROM, or other storage device; 5¼-inch or 3%~inch
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    Keyboard Layout Function Detachable, two position; 101 sculpted keys 58-key QWERTY main keyboard; 17-key numeric/cursor pad; 10 cursor keys; additional 4-key cursor pad; 16 function keys (userdefinable) Four levels (normal, shift, control, alternate); user-definable Environmental Requirements -
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    System Memory Map 000FFFFFFh 00FF0000h 000FE0000h System BIOS ROM: 64KB Duplicated from 0F0000h Reserved for system board: 64KB Duplicated from 0E0000h Extended memory 16MB (Maximum system memory) 00100000h System BIOS ROM: 64KB 1MB Default Shadow RAM Duplicated at FF0000h 000F0000h
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    A-6 Specifications
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    specify a number of times to run the test. If an error occurs during a test, note the error message and contact your Epson dealer. Your dealer may be able to solve the problem; if not, see "Where to Get Help" in the Introduction for technical support information. Performing System Diagnostics B - l
  • Epson Equity 386/33 PLUS | User Manual - Page 124
    Starting the Diagnostics Program To start the diagnostics program, follow these steps: 1. Insert the Reference diskette in drive A and turn on or reset the computer. 2. When you see the following prompt, press the laktr key: Press to start SETUP 3. At the next prompt, select Start operating
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    When you select a test category from the option line at the top of the menu, you see a submenu of the available diagnostic tests. For example, the submenu for the System board category appears when you first see the main menu because the System board option is selected. The Run tune parameters
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    Setting the Run Time Parameters The tests you select will run in the following manner unless you change the run time parameters: Q Each test is performed one time (passbound) Q The program waits if an error occurs Q No errors are recorded to the printer, disk, or other device. If you want to change
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    Press [Nl and [Enal if you want the diagnostics program to continue when an error occurs. The next option is: Error logging (Y/N) ? N Press [VI and m to record the errors that may occur during the test. See "Error Logging," below, for details. Press [Nl and [M#l if you do not want to create the
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    If you selected Passbound testing, you see this prompt: No. of passes : 00001 Specify the number of times (from 1 to 65535) you want to run the test(s), or press [Enl#l without entering a number to select the default of one pass. You can use the backspace key to make corrections. Note In most cases,
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    If you select Log errors on disk, the program displays this submenu: Floppy disk A: Floppy disk B: Hard disk C: Hard disk D: (You do not see drive D unless you have a second hard disk drive.) Press [Ll or [tl to highlight the disk on which you want to log the error messages and press [Mwl. The
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    Selecting Diagnostic Tests To start a single test, press a or [t) to highlight the test category on the main menu. Then press [11 or $-7 r to highlight the particular test in the submenu and press m to run it. When a test has been completed, you see this prompt: Press to return to Main menu.
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    You can stop testing at any time and return to the main menu by holding down Ecbll and pressing m. The program completes the current test before it stops. You must enter certain parameters to run the hard disk and diskette drive tests. If you use [F3) to select these tests, the program prompts you
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    controller Memory Interrupt controller Timer Real-time clock CMOS validity BIOS ROM Function Tests components such as Instructions, registers, and flags of CPU Tests protected mode instructions such as LSL, VERR, and LAR Identifies current clock speed Tests the coprocessor Tests memory address
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    System diagnostic tests (continued) Component Memory (continued) Tests Walking 0 Function Checks data lines for shorts and bits that are 0 Address Refresh Checks for address line shorts Checks the refresh interval Hard disk drives Floppy disk drives Hard disk format Media analysis Performance
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    System diagnostic tests (continued) Component Tests Function Video (continued) Page selection* Tests the paging function of the adapter Color' Tests the background and border color mapping 640 x 350 graphics* Tests the 640 x 350 graphics display 640 x 480 graphics' I I Printer adapter
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    Hard Disk Diagnostics Hard disk diagnostic tests fall into two categories: destructive or nondestructive. Destructive diagnostics destroy data on the hard disk, but nondestructive diagnostics do not. Be sure to back up any data on your hard disk before performing any destructive tests. The following
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    Hard Disk Parameters The hard disk diagnostic program may ask for the following parameters: Disk drive identifier Disk drive type Interleave factor Bad track list Start cylinder number End cylinder number Start head number End head number Each parameter is described below. Disk drive identifier You
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    : Interleave (1-16) ? 3 Enter 1 if you are using an Epson IDE hard disk drive or enter the number your hard disk documentation recommends not need to enter a bad track list for the hard disk that comes with the Equity 386/33 PLUS. Press [Nl, if necessary, and then presscEn5 l# M. If you press [VI and
  • Epson Equity 386/33 PLUS | User Manual - Page 138
    Use m or Ir] to highlight a menu option and press m. Then enter the correct track information. When the bad track list is correct, highlight Save and Exit and press [Enlwl. Note When you run the Media analysis test, the program automatically marks the bad tracks when it formats the disk. Start and
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    you have installed an optional Epson hard disk, it has already been formatted . See your operating system manuals for instructions. Caution The hard disk problem with the drive. However, before formatting a disk with data on it, try every other recovery procedure described in your operating system manuals
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    / # timer ticks The program measures track-to-track seek time in milliseconds using this formula: Seek time = (# timer ticks x 1000) / 18.2 x 200 The number of seeks in this example is 200. A higher data transfer rate and a lower seek time indicate better disk performance. Seek Test This
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    Read/Verify Test This test checks the read and verify capability of the hard disk on the specified range of cylinders and heads. The program performs both sequential and random read and verify operations and reports any errors. Check Test Cylinder This test checks the test cylinder, which is the
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    The controller displays one of the following messages when an error occurs during a diagnostics procedure: Address mark not found Attachment failed to respond Bad ECC on disk read Bad sector flag detected Controller has failed Drive activity failed ECC corrected data error Requested sector not found
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    Performing the Tests The Diskette format test checks the format capability of the diskette drive and its controller. In order to run the test, you need a blank diskette that has been formatted using the MS-DOS FORMAT command and that is not write-protected. When the program prompts you to insert a
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    error message during the Disk change line test: Warning - Change line inoperational This message appears if the line is not working properly and may indicate a problem in the drive or its controller. B-22 Performing System Diagnostics
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    You may see the following message if you attempt to run the Change line test on a drive that does not support a change line, such as a 360KB or 720KB drive: Change line not available The controller displays one of these messages when an error occurs during a diagnosticsprocedure:
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    Before running the test, be sure that the printer is on-line, paper is loaded, and all connections are secure, or you may see one of the following error messages: Error - Printer out of pager Error - Printer not selected Error - Printer interface I/O error Error - Time out on printer Communication
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    If you see one of the following errors, there may be a problem with the controller or the test cable: Error - Break detected Error - Framing error Error - Overrun error Error - Parity error Error - Time out! Check to make
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    B-26 Performing System Diagnostics
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    Troubleshooting You should not encounter any difficulties as you set up and use your computer, but if anything out of the ordinary happens, refer to this appendix. You can correct most problems Appendix B for instructions. If the suggestions here or in Appendix B do not solve the problem, see "Where
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    message on the screen. Write down the error message and give it to your dealer when reporting a problem. If the error is serious, the computer cancels further checking and halts system initialization. The error message and both the error message and code number to your dealer. C-2 Troubleshooting
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    SETUP as described in Chapter 2 of the Setup Guide. If error recurs, write down message and contact dealer Run SETUP as described in Chapter 2 of the Setup Guide; then see 'Battery Problems' Run SETUP and enter time and date; see Setup Guide, Chapter 2 See 'Hard Disk Problems' Troubleshooting C-3
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    Power-on diagnostics error messages (continued) Keyboard is locked .,, ROM BIOS checksum Write down message, contact dealer Write down message, contact dealer C-4 Troubleshooting
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    then 8 short Failure in video RAM; or vertical and horizontal retrace Action See 'Memory Module Problems" Write down message, contact dealer The Computer Won't Start If your computer does not start when sure you have reconnected all the internal and external cables correctly. Troubleshooting C-5
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    , see "Monitor Problems," on page battery to replace it? Insert the Reference diskette in Drive A and press RESET. Then run SETUP as described in Chapter 2 of the Setup Guide and make sure the settings are correct. Be sure to save your SETUP information when you exit the program. C-6 Troubleshooting
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    Problems," below. 5. Could your software be causing the problem? If you are running an application program, see "Software Problems," later in this appendix. 6. The problem could be caused by your keyboard. See "Keyboard Problems the Jumper Settings" in Chapter 4 for instructions. Troubleshooting C-7
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    Problems the correct password, you cannot use the computer. If you have any trouble using your password, try the following: Q If you type the password want to change or delete it, see Chapter 2 in the Setup Guide for instructions. 0 If you do not know the current password, follow the Troubleshooting
  • Epson Equity 386/33 PLUS | User Manual - Page 157
    press @@. 4. Highlight fun SETUP and press [En(wl. You see the SETUP menu. Follow the instructions in Chapter 2 of the Setup Guide to either set a new password or select Not Installed (if you do not want to set a repeat the above procedure the next time you reboot your computer. Troubleshooting C-9
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    Problems If you are having trouble with the keyboard, check the following: 1. If the screen displays a keyboard error when you turn on or reset the computer, make sure the keyboard is securely connected to its port. See "Connecting the Keyboard" in Chapter 1 of the Setup Guide for instructions
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    See "Connecting a Monitor" in Chapter 1 of the Setup Guide for more details. Also check the monitor manual for instructions on how to connect it to the computer. 5. Make a monitor that supports graphics but you have a monochrome monitor, the results may be unpredictable. Troubleshooting C-11
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    See Chapter 1 for detailed instructions on inserting and removing diskettes.) 2. If reinserting the diskette does not solve the problem and you have access to repeat the operation. If this works, the trouble may be in your diskette drive. See "Diskette Drive Problems," below. 3. Check to see if you
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    operating system manuals for instructions on of the Setup Guide for instructions. 7. Did problem persists, try removing the diskette and reinserting it. If the error message still occurs, you may have a defective diskette. Try copying the files from the bad diskette to a new diskette. Troubleshooting
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    using MS-DOS, use CHKDSK to make the necessary repairs; see your MS-DOS manuals for instructions. Diskette Drive Problems If you see an error message or have difficulty with a diskette drive, check the following SETUP to Enabled? (See Chapter 2 of the Setup Guide for instructions.) C-14 Troubleshooting
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    trouble with the drive, run the Floppy disk system diagnostic tests, described in Appendix B. If the diagnostics program indicates an error, consult your Epson dealer. 5. If the diskette drive is making loud or unusual noises, contact your Epson dealer. Hard Disk Problems . Troubleshooting C-15
  • Epson Equity 386/33 PLUS | User Manual - Page 164
    problem. 2. If you installed the hard disk in your computer yourself, did you carefully follow all the instructions in Chapter 5 of this manual? Review the instructions Setup Guide for instructions. 4. If you installed a non-Epson hard disk ; if not, follow the instructions in Appendix B under "Hard
  • Epson Equity 386/33 PLUS | User Manual - Page 165
    See Chapter 2 of the Setup Guide for instructions. Preparing the Drive Before you can instructions in your operating system manuals. Make sure you performed each step in the installation process correctly for your configuration. If you cannot identify the problem, consult your dealer. Troubleshooting
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    manuals for instructions. If you cannot access data on your hard disk or you are receiving read/write errors, the disk may have a physical problem. Contact your dealer. Software Problems If you are having trouble disk, make sure you have inserted the correct diskette in drive A. C-18 Troubleshooting
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    system, wait five seconds, and then turn it back on. Then you can restart your application program. If none of these solutions solve your software problem, contact the software manufacturer for technical support. Troubleshooting C-19
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    problem persists and you need more detailed information, check your printer manual. 1. If your printer does not work at all, check that the printer has power and is properly connected to the computer. (Also, make sure your printer has paper in it.) See Chapter 1 of the Setup Guide for instructions
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    ? The most common problem with option cards is card? See the card's manual for instructions. 3. Did you set Guide. 5. If you used the option card to add an external device to your computer, did you use the proper cable to connect the device to the cards connector on the back panel? Troubleshooting
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    If necessary, see your software manual for instructions. Mouse Problems If you have trouble with your mouse, check the manual and the documentation that came with your mouse for instructions. 4. If you're still having trouble, check the documentation that came with your mouse for any troubleshooting
  • Epson Equity 386/33 PLUS | User Manual - Page 171
    memory configuration. See Chapter 2 of the Setup Guide for instructions. 3. If you are still having trouble with your SIMMs, write down any error messages and contact your dealer. Battery Problems The battery in your computer is a 3.6 volt, lithium battery. It should last from three to five years
  • Epson Equity 386/33 PLUS | User Manual - Page 172
    Problems installed the coprocessor incorrectly. See Chapter 2 of the Setup Guide and Chapter 4 of this manual for more information. your dealer for information about a special check the manual that came with it for troubleshooting information and for any diagnostic procedures you can perform
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    Glossary Address A number or name that identifies the location where information is stored in a computer's memory. Analog monitor A monitor that generates, responds to, or acts upon analog data. Analog data is transmitted by varying the voltage levels in a continuous current. Application program A
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    Automatic speed The feature that enables the computer to switch automatically from fast speed (33 MHz) to slow speed (11 MHz) when accessing a diskette drive. Backup An extra copy of a program, data file, or disk, that is created in the
  • Epson Equity 386/33 PLUS | User Manual - Page 175
    ) to direct your computer to perform a specific function. Command prompt The symbol or message that tells you MS-DOS is loaded and ready to receive instructions. The default command prompt displays the current drive and directory. If you are logged onto drive C, the command prompt may look like this
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    also require the computer to be running at low speed (11 MHz) instead of high speed (33 MHz). See also Automatic speed. CPU Central Processing Unit. The primary unit of the computer that interprets instructions, performs the tasks you indicate, keeps track of stored data, and controls all input and
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    that is part of a computer system and performs a specific task, such as a disk drive, a monitor, or a printer. Device driver A file containing instructions that allow your computer to recognize and control a device. Diagnostics The tests and procedures the computer performs to check its internal
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    one of the computer's option slots to provide the monitor interface. A display adapter card controls the way the monitor displays text and graphics. (In the Equity 386/33 PLUS, a VGA display adapter is built into the system board.) Also known as Video card. 6 Glossary
  • Epson Equity 386/33 PLUS | User Manual - Page 179
    DOS Disk Operating System. A commonly used operating system that controls the computer's input and output functions. See also Operating system. Double-density A type of diskette format that allows you to store twice as much data as the standard-density format. A 5¼-inch double-density diskette can
  • Epson Equity 386/33 PLUS | User Manual - Page 180
    together on a disk. Text files consist of words and sentences. Program files consist of codes and are used by computers to interpret and carry out instructions. Filename A name up to eight characters long that MS-DOS uses to identify a file. Fixed disk See Hard disk. Format To prepare a new disk (or
  • Epson Equity 386/33 PLUS | User Manual - Page 181
    Hardware Any physical component of a computer system, such as a monitor, printer, keyboard, or CPU. Hexadecimal A numbering system with a base of 16, frequently used by programmers. Any decimal number between 0 and 255 can be expressed by a two-digit hexadecimal number. High-density A type of format
  • Epson Equity 386/33 PLUS | User Manual - Page 182
    Kilobyte (KB) A unit used to measure storage space in a computer's memory or on a disk. One kilobyte equals 1024 bytes. LIM 4.0 EMS Version 4.0 of the Lotus/Intel/Microsoft Expanded Memory Specification-a protocol that allows certain application programs to use memory that MS-DOS cannot use. Main
  • Epson Equity 386/33 PLUS | User Manual - Page 183
    (MHz) A unit used to measure oscillation frequency (of a computer's internal timing clock). A megahertz is one million cycles per second. The Equity 386/33 PLUS operates at 33 MHz or simulates 11 MHz. Memory The area where your computer stores data. Memory contents are stored permanently (in ROM) or
  • Epson Equity 386/33 PLUS | User Manual - Page 184
    Modem A device that allows a computer to transmit signals over telephone lines so it can send and receive data. Modem stands for Modulator/DEModulator. Monitor The piece of hardware that contains the screen and displays information. Monochrome monitor A monitor that displays in only one color, such
  • Epson Equity 386/33 PLUS | User Manual - Page 185
    Operating speed The speed at which the central processing unit can execute commands. The Equity 386/33 PLUS can run at 33 MHz or simulated 11 MHz. Operating system A collection of programs (such as MS-DOS, OS/2, or UNIX) that manages a computer's operations. The operating system determines
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    Parity A method used to verify the accuracy of data transmissions by adding a bit that makes the total of the byte odd for odd parity or even for even parity. Partition (1) The area defined on a hard disk for use by an operating system; (2) to divide a hard disk into separate sections or logical
  • Epson Equity 386/33 PLUS | User Manual - Page 187
    speed See Operating speed. Program A file that contains coded instructions and tells a computer what to do and how to from and records data on the magnetic surface of a disk. Real-time clock A battery-powered clock inside the computer that keeps track of the time and date, even when the computer is
  • Epson Equity 386/33 PLUS | User Manual - Page 188
    Reset To reload a computer's operating system. Resetting erases all information in RAM. RGB Red Green Blue. A type of color monitor. ROM Read Only Memory. A portion of memory that can only be read and cannot be used for temporary storage. ROM retains its contents even when you turn off the power.
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    Shadow RAM The feature provided by the Equity 386/33 PLUS that enables the computer to copy the system ROM BIOS and video hardware is functioning correctly. System diskette A diskette that contains the operating system. Tape drive The physical device that allows you to insert large-capacity magnetic
  • Epson Equity 386/33 PLUS | User Manual - Page 190
    . A type of high-resolution display adapter. The VGA adapter built into the system board of your computer supports 16-color graphics at resolutions up to 1024 x 768 and 256-color graphics at resolutions up to 640 is write-protected, you cannot erase, change, or record over its contents. 18 Glossary
  • Epson Equity 386/33 PLUS | User Manual - Page 191
    , cable, 4-8 problems, C-23 purpose, 4-7 replacing, 4-2, 4-7 -10, 4-28 specifications, A-1 BIOS, ROM, A-1 VGA, A-1 Break, 1-4 C Cable(s), battery, 4-8 diskette drive, 3-63 -15 -16, 5-22 -26 hard disk drive, 3-6, 3-15 -16, 5-12 -14, 5-18, 5-23 power supply, 3-8, 3-11 -12, 5-25, 5-26 Cache, memory
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    they work, 1-7 -9 inserting, 1-16 -18 Labelling, 1-11, 1-13 problems, C-12 -14 read/write slot, 1-12 removing, 1-16-18 storing, 1-13 swapping, 1-16 system, 2-1 Environmental requirements, A-4 Epson Customer Resource Center number, Intro-2 Error logging, B-6 -7 Error messages, battery, C-23 MS-DOS,
  • Epson Equity 386/33 PLUS | User Manual - Page 193
    partitions, 1-20, 2-8, B-17, C-17 physical formatting, B-17, C-17 precautions, 1-21 preparing for moving, 1-21-22 preparing for use, 1-20 problems, C-15 -18 removing, 5-1 -27 slave drive, 5-4, 5-6 specifications, A-2-3 storage capacity, 1-20 tests, B-13 -20 using, 1-20 -22 HDSIT, l-l, 1-21-22 Heads
  • Epson Equity 386/33 PLUS | User Manual - Page 194
    2-7-9 NumLock mode, 1-3 O Operating speed, 2-2-6, C-19 Option cards, configuring, 4-26-28 installing, 3-1, 4-1 -2, 4-11 -15, 4-26 -28 memory, 4-11 -15, 4-26 -28 problems, 4-26 -28, C-21 -22 removing, 415-16 testing, 4-28 video, see Video cards Options, installing, 4-1 -28 Option slots, 4-3, 4-11 -16
  • Epson Equity 386/33 PLUS | User Manual - Page 195
    -6 Software problems, C-18 -19 Speaker, A-2 Special keys, 1-24 Specifications, A-1 -5 Speed, 2-2-6, C-19 Stopping a command, 1-4 Subassembly, installing, 3-9 -16 removing, 3-5 -8 System, BIOS, C-1 -2 board, 4-3 board tests, B-10 diagnostics, B-1 -25 memory, see Memory T Tape drive, 5-1, 5-3 Timer
  • Epson Equity 386/33 PLUS | User Manual - Page 196
    W Write-protecting diskettes, 1-12, 1-14 -15 Write-protect notch, 1-14 Write-protect switch, 1-15 Write-protect tab, 1-14 X XCOPY, 1-11 6 index
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EPSON
®
EQUITY® 386/33 PLUS
User’s Guide