Epson Equity 386SX/16 PLUS User Manual

Epson Equity 386SX/16 PLUS Manual

Epson Equity 386SX/16 PLUS manual content summary:

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    installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular
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    EPSON® EQUITY® 386SX/16 PLUS User's Guide
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    Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual of this publication may be reproduced, stored in a retrieval system, or Epson is a registered trademark of Seiko Epson Corporation. Equity is a registered trademark of Epson
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    2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning, not liquid cleaners in the User's Guide, do not attempt to service this product yourself. Refer all servicing to qualified service personnel. iii
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    product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power cord or plug is damaged. B. If liquid has entered the product. C. If the product does not operate normally when the operating instructions are followed. Adjust only those
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    Operating Systems and Other Software 2 VGA Utilities 3 How to Use This Manual 3 Where to Get Help 4 Chapter 1 Setting Up Your System 1 1-13 7 Connecting the Power Cord 1-15 8 Turning On the Computer 1-16 Turning Off the Computer 1-18 Chapter 2 Running the SETUP Program Starting the
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    Type 2-8 Setting the Keyboard Test Function 2-9 Setting the Shadow RAM 2-10 Setting the CPU Clock Speed 2-11 EMS Size 2-12 Setting the Password 2-13 Changing or Deleting a Password 2-14 Setting the Built-in Interfaces 2-15 Setting the Parallel Interface 2-15 Setting the Serial Interface
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    and Removing Options Removing the Cover 5-2 Changing the Jumper Settings 5-5 Setting the Jumpers 5-6 Replacing the Battery 5-8 Installing an Option Card 5-12 Removing an Option Card 5-16 Removing the Subassembly 5-17 Adding Memory Modules 5-21 Installing Memory Modules 5-22 Removing Memory
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    Appendix A Specifications CPU and Memory A-1 Controllers A-2 Interfaces A-2 Power Supply A-3 Mass Storage A-3 Keyboard A-4 Environmental Requirements A-4 Physical Characteristics A-4 System Memory Map A-5 Appendix B Installing and Removing Disk Drives Using the Correct Drive Bay B-2 How to
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    C-8 Selecting Multiple Tests C-8 Running the Tests C-10 Memory Diagnostics C-12 Hard Disk Diagnostics C-12 Hard Disk Parameters C-13 Hard Disk Format C-16 Media Analysis C-17 Performance Test C-18 Seek Test C-18 Read/Verify Test C-18 Check Test Cylinder C-19 Force Bad Tracks C-19 Hard
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    Problems D-11 Hard Disk Problems D-12 Installing the Drive D-13 Preparing the Drive D-14 Accessing Data on the Drive D-14 Software Problems D-15 Printer Problems D-16 Option Card Problems D-17 Mouse Problems D-18 Memory Module Problems D-19 Battery Problems D-19 Math Coprocessor Problems
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    Introduction The Epson® Equity® 386SX/16 PLUS is a high-performance personal computer which offers exceptional speed and convenience in a compact design. Your 16 MHz, 80386SX system includes 2MB of internal memory, a built-in VGA (video graphics array) display adapter, built-in parallel and serial
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    computer. You can use virtually any application program designed for the IBM PC, PC XT, PC AT, or compatible computers on your Equity 386SX/16 PLUS. VGA Utilities Epson has included special VGA device drivers and utilities that you can use with your built-in VGA adapter. With these utilities, you
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    a 5Mnch diskette drive, instructions for using a 3%inch drive are included. Note This manual covers basic operating instructions for using your computer use in your computer and contains instructions for removing the cover, setting jumpers, replacing the battery, and installing options. Appendix
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    to diagnose hardware problems. Appendix D contains troubleshooting tips. At the end of the manual, you'll find a glossary and an index. Where to Get Help If you purchased your Epson product in the United States, Epson America provides local customer support and service through a nationwide network
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    Equity 386SX/16 PLUS personal computer is easy. Just follow the eight steps in this chapter. As you set up your system, you may want to leave this manual this manual show the computer with a 5¼-inch diskette drive. If your system has a 3½-inch diskette drive instead, and you need instructions for
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    set up your computer, it's important to choose a safe, convenient location that provides the following: A sturdy desk or table strong enough to support the weight of your system and all of its components. A flat, hard surface. Soft surfaces like beds and carpeted floors attract static electricity
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    2 Removing the Protector Card If you have a 5%inch diskette drive, there is a protector card in the diskette slot. This card is inserted at the factory to protect the read/write heads in the drive. To remove it, flip the latch up to pop the card out part way, as shown below; then pull it out. (If
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    3 Connecting a Monitor The way you connect your monitor to the computer depends on the type of monitor you have. If you have a VGA monitor (or a multi-frequency monitor with an analog connector), you can connect it to the computer's built-in VGA port. See "Using the VGA Interface" below. If you have
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    4. Examine the connector end of the monitor cable, and position the plug to match the orientation of the monitor port (marked with a monitor icon). Then insert the plug into the port, as shown below. I Ii i I retaining screws Caution To avoid damaging the connector, take care not to bend the pins
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    6. Plug the monitor power cord into the monitor's power inlet, as shown below. 7. Plug the other end of the power cord into an electrical outlet. 1-6 Setting Up Your System
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    graphics adapter (MGA) Enhanced graphics adapter (EGA)* * EGA cards support only EGA monitors. When you are installing the video card, check . See the documentation that came with your monitor or video card for instructions. Note If you install a display adapter card, you must set jumper
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    monitor to the computer. If your monitor came with its own manual, follow the instructions there. Otherwise, you can follow the steps in "Using printer cable. If you are not sure which cable you need, check with your Epson dealer. Once you have the right printer cable, follow these steps: 1. Place
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    2. One end of the printer cable has a 25-pin, D-shell connector. Position the plug to match the orientation of the parallel interface (marked with a special icon shown in the illustration below). Then plug the connector into the port, as shown below. If the plug has retaining screws, tighten them by
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    3. Connect the other end of the cable to the printer as shown below. To secure the cable, squeeze the clips at each side of the printer port and push them into place, 4. Plug the printer's power cord into a three-hole, 120-volt, grounded electrical outlet. 1-10 Setting Up Your System
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    serial port instead of the parallel port. To do this, you can use the MS-DOS MODE or SETMODE command. See your MS-DOS Reference Manual for instructions. Setting Up Your System 1 - 1 1
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    Connecting the Keyboard Follow these steps to connect the keyboard: 1. Hold the keyboard cable connector so the indicator on the housing faces up. Insert the plug into the appropriate socket, marked with a keyboard icon, as shown below. keyboard connector Caution Although the keyboard and mouse
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    2. You can raise the keyboard by adjusting the legs on the bottom. To change the angle of the keyboard, turn it over and flip each leg upward until it locks into place, as shown below. 6 Connecting the Mouse Your computer has an auxiliary port for an IBM PS/2 compatible mouse that uses a miniature
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    and the manual that came with your mouse for instructions. Note If you want to use a mouse or other pointing device connected to a port on an option card in your computer, you can disable the built-in mouse connector by changing the setting of jumper J4. See Chapter 5 for instructions. 1-14 Setting
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    7 Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the AC power inlet on the back panel, as shown below. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall socket. 2. Plug the other end of
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    while a disk drive light is on. This can destroy data stored on the disk. Always wait at least five seconds after you access internal devices, add memory, change jumper settings, or replace the battery. Follow these steps to turn on your system: 1. Make sure the computer. 1-16 Setting Up Your System
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    4. To turn on the computer, press the power button located on the right side of the front panel, as shown below. power button The power indicator next to the button lights up. After a few seconds, the computer counts the amount of memory in your computer, and then performs a diagnostic self test.
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    (For information about loading the operating system, see your MS-DOS Installation Guide or Reference Manual.) If there is no operating system on your computer, you see an error message. Ignore the message for now. Follow the instructions below to turn off the computer and then go on to Chapter 2 for
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    to run it again later if you change some part of your configuration. The SETUP program is stored in the computer's read-only memory (ROM), so you can run the program any time you Shadow RAM function CPU clock speed EMS size Password feature Built-in interface settings. Running the Setup Program 2-1
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    you define through SETUP is stored in a special area of memory called CMOS RAM. This memory is backed up by a battery, so it will not be you to run SETUP. You see a message such as the following: CMOS memory size mismatch RUN SETUP UTILITY Press to RESUME Press F1 to run SETUP and correct
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    The menu automatically displays the base memory size, the extended memory size, and whether a math coprocessor (numeric processor) is installed. Additionally, the SETUP menu lists the parameters you can change. Selecting Options A solid cursor bar highlights the
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    probably came with one diskette drive installed. You may have added another drive or replaced the existing drive with one of a different size or capacity. The SETUP menu offers five possible selections for your diskette drives (A and B): 3 1.2MB 59Linch Q 360KB 5'/4-inch 0 1.44MB 3%inch 0 720KB
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    hard disk drive, select Not installed for drive D. 0 If your computer came with an Epson 40MB hard disk drive (or if you installed this drive yourself), select number 17 for drive a hard disk in your computer that is not the standard Epson 40MB drive (type 17), you need to select the correct type
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    Hard disk drive types 2-6 Running the Setup Program
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    landing zone (the area on which the computer parks the heads when you run the HDSIT program). Sec = the number of sectors on the disk. Size = the total amount of storage capacity for the disk. Running the Setup Program 2-7
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    , the computer beeps and does not go on to the next parameter. Check your drive documentation and try again. You do not enter a value for Size; SETUP does this automatically based on the other values you have entered. Setting the Primary Display Type This option lets you define the type of
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    or color monitor. If you have two types of cards, set the jumper to match the monitor that: is your primary display. See Chapter 5 far instructions on changing jumper settings. Setting the Keyboard Test Function There are two options for the keyboard test function: Installed or Not installed. Select
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    Setting the Shadow RAM Your computer can access RAM (random access memory) faster than ROM (read-only memory). The Shadow RAM feature enables the Equity 386SX/16 PLUS to copy the contents of its system BIOS and/or video ROM into RAM so it can perform certain operations faster. The SETUP Shadow RAM
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    at which your computer's processor operates when you turn it on: U High speed (16 MHz) U Low speed (8 MHz) U Auto speed. When it is running at high specific timing requirements when accessing diskettes, Check your application program manual. You can also set the processor to change speed
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    The Equity 386SX/16 PLUS is compatible with version 4.0 of the LIM EMS. Once you have set the expanded memory size with the EMS Size Reference diskette. See "Using Memory Beyond 640KB" in Chapter 4 for instructions. The total amount of your computer's extended memory appears in the information
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    For example, with 2MB of memory, you can specify any of the following as expanded memory: tl 0KB 0 256KB Cl 512KB Cl 768KB CL 1024KB CI 1280KB. Setting the Password The SETUP program lets you set an optional password to control who can use your system. If you do not want to set a password for your
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    the computer the next time you turn it on. If you forget your password, however, there is a way to disable the function. See "Password Problems" in Appendix D for more information. Changing or Deleting a Password If you want to change the current password, highlight the Password option and press
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    Setting the Built-in Interfaces This option lets you define how the following built-in interfaces operate: 0 Parallel port (LPT1, LPT2, LPT3) U Serial port (COM1 or COM2) Q Hard disk drive controller (HDC) tl Floppy disk drive controller (FDC). Setting the Parallel Interface The built-in parallel
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    menu to make corrections. Press Y and Enter to save the settings in the CMOS RAM. Press N and Enter to exit SETUP without saving your changes. 2-16 Running the Setup Program
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    is wrong, however, you see an error message and a prompt to run SETUP. Follow the instructions on the screen to run SETUP again to correct it. (You may need to reset the . See your MS-DOS Installation Guide for instructions. (If you are using a different operating system, follow the installation
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    2-18 Running the Setup Program
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    system on your computer. If you are installing MS-DOS, follow the instructions in your MS-DOS Installation Guide. If you are installing another operating system, such as MS OS/2 or UNIX, see the manual that comes with that system for instructions on installing and using it. The procedures in this
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    Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running MS-DOS or application programs. The special keys are described in the table below. Special key functions Key Tab It Tab -+I Purpose Moves the cursor one tab to the right in normal mode
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    Special key functions (continued) Key Num Lock Esc F1-F12 Print Screen SYS Rq I Scroll Lock Pause Break Purpose Changes the function of the numeric/cursor keys from entering numbers to positioning the cursor; changes back when pressed again. Cancels the current command line or operation.
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    that you have not saved; so reset only if necessary. Caution Do not reset the computer as a means to exit a program. Some programs classify and store new data when you exit them in the normal manner. If you reset the computer without properly exiting a program, you may lose data. To reset
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    the front panel. This method works even when the computer does not respond to your keyboard entries. If resetting the computer does not correct the problem, you probably need to turn it off and reboot it. Remove any diskette(s) from the diskette drive(s). Turn off the computer and wait five seconds
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    or delete your current password, you must run the SETUP program. See Chapter 2 for instructions. Using Disks and Disk Drives The disk drives in your computer allow you to store data on disk, and then retrieve and use your stored data. This section explains how disks work and tells you how to: Q Use
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    All disks are divided into data storage compartments by sides, tracks, and sectors. Double-sided diskettes store data on both sides. On each side are concentric rings, called tracks, on which a disk can store data. A disk is further divided by sectors, which are similar in shape to pie slices. The
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    computer uses the read/write heads in a disk drive to store and retrieve data on a disk. To write to a head. A diskette has an exposed area where the read/write head can access it. Because data is stored magnetically, you can retrieve it, record over it, and erase it-just as you play, record, and
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    pages of text. Note You must format a new diskette before you can store data on it. See "Formatting Diskettes," later in this section. Drive certain incompatibilities between the drives and diskettes. Because of the type and size differences, you cannot use a 3%-inch diskette in a 5%inch drive or
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    drive to another if the two drives are not the same type. For more about copying files and diskettes, see your MS-DOS Reference Manual. Caring for Diskettes and Diskette Drives Follow these basic precautions to protect your diskettes and avoid losing data: 0 If you have a diskette that contains
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    , or in extreme cold or heat. Keep diskettes away from magnetic fields, such as electrical appliances, telephones, and loudspeakers. (Remember that diskettes store information magnetically.) cl Do not place diskettes on top of your monitor or near an external hard disk drive. 0 Always hold a 5?4inch
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    . When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains. If you try to change data stored on a write-protected diskette, MS-DOS displays an error message. To write-protect a 5%inch diskette, cover the
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    On a 3%inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right corner, shown below. To write-protect a 3%?-inch diskette, slide the switch toward the edge of the diskette until it clicks into position, exposing a hole in the corner. -write-protect
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    drive, you can load the operating system and application programs from the hard disk, create and store your data there, and use the diskette drive just for copying data to or from diskettes. However memory, too. See your application program manual for detailed instructions. 3-14 Using Your Computer
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    sure the disk drive light is off. Then flip up the latch and carefully pull out the diskette. Place it in its protective envelope and store it in a proper location, such as a diskette container. Using Your Computer 3-15
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    want to remove the diskette, make sure the drive light is off; then press the release button. When the diskette pops out, remove it and store it properly. Caution Never remove a diskette or reset or turn off the computer while a diskette drive light is on. You could lose data. Also, be
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    you have a hard disk, you'll probably use it to store the programs and data files you use regularly. Keep backup copies of all your files on diskettes. You can copy your data in several ways. See your MS-DOS Reference Manual for instructions on using the following commands: 2 You can use the
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    You can store frequently used your MS-DOS Reference Manual for instructions on managing your files and directories. A hard disk must be partitioned and formatted before you can use it. Be sure you have performed the procedures in your MS-DOS Installation Guide
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    locks them securely in position. This protects the hard disk from being damaged if the computer is bumped accidentally. Many hard disk drives, including all Epson drives, automatically park their heads when you turn off the computer. If your hard disk drive does not do this, or if you are not
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    .VER Then, when you want to run HDSIT, just log onto the directory on your hard disk where you stored the files, type HDSIT, and press Enter. See your MS-DOS Reference manual for instructions on using the COPY command. If you have a 5Winch diskette drive and you still have the original diskette
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    Chapter 4 Enhancing System Operations This chapter tells you how to use the following procedures to enhance the operation of your computer: CI Using AUTOEXEC.BAT and other batch files Ci Changing the processor speed Q Using expanded memory beyond 640KB c3 Using the VGA utilities. Using AUTOEXEC.BAT
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    store it in the root directory of the hard disk or diskette from which you load MS-DOS. See your MS-DOS Reference Manual for more information about creating and using batch files. Changing the Processor Speed Your computer's processor can operate at two speeds: high and low. High speed is 16
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    or require the automatic speed change when your computer is accessing a diskette, use SETUP to change the processor speed. See Chapter 2 for instructions. If you use these programs only occasionally, you should use the keyboard commands or the ESPEED program (described below) to change the processor
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    Entering Keyboard Commands You can change the processor speed by entering one of the commands shown in the following table. Speed setting commands ni To enter these commands, hold down the Ctrl key and the Alt key simultaneously and then press the 2, +, 1, or - key. Use the + or - key on the numeric
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    Using the ESPEED Program ESPEED provides an easy way to change the processor speed if your application program does not recognize the Ctrl keyboard commands or if you want to include the program command in a batch file. The ESPEED program is provided with your system on the Reference diskette. If
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    , type ES P E ED only and press Enter. You see the following: : Speed Up 16.0 MHz : Speed Down : Exit To change the speed when you see this display, the SLOWDOWN program. See your MS-DOS Reference Manual for instructions on creating and using batch files. 4-6 Enhancing System Operations
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    The Equity 386SX/16 PLUS comes is required by certain programs (such as Lotus 1-2-3) that support the Lotus/Intel/Microsoft Expanded Memory Specification (LIM 4.0 EMS you want to use as expanded memory. See "EMS Size" in Chapter 2 for instructions. 2. Copy the file EMM386SX.SYS from your Reference
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    driver, be sure to insert the EMM386SX.SYS command line before the VDISK command line in your CONFIG.SYS file. See your MS-DOS Reference Manual for information about VDISK. 4-8 Enhancing System Operations
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    text file, you can modify CONFIG.SYS using the MS-DOS EDLIN or COPY CON command, or a text editor. See your MS-DOS Reference Manual for instructions. Using EMM386SX.SYS options You can include optional parameters in the DEVICE= command line to tailor the way the memory manager works. The table
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    The M[n] parameter specifies a particular 64KB page frame address for EMM386SX.SYS. The value n must be a number from 1 to 9 to indicate one of the following addresses: 1 0C0000h 2 0C4000h 3 0C8000h 4 0CC000h 5 * 0D0000h 6 0D4000h 7 0D8000h 8 0DC000h 9 0E0000h * Default setting
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    without requiring any device drivers. However, if you are using a monitor that supports extended VGA features, you may want to use one or more of the to 800 x 600 in graphics modes with 16 colors Q 132-column text mode in 16 colors Cl Graphics cursor movement performed by the built-in VGA hardware
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    You can use the VGA utilities (also provided on the Utility diskettes) to take advantage of other special features of your VGA adapter. Even if you do not use any device drivers, you may want to install some of the VGA utilities, such as the following: VGAMODE Provides 132-column text in text-
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    computer. If you want to install memory modules, you may prefer to ask your dealer to do it for you. You can, however, follow the instructions in this chapter to install them yourself. Note It is best not to expand your system's memory by installing an optional memory card. Using memory
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    want to change the way your computer operates. If you need to replace the battery for your computer's real-time clock and CMOS RAM, you can follow the instructions in this chapter. To change jumper settings, replace the battery, or install any of the options mentioned above, you need to remove the
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    4. Turn the computer around so you are facing the back panel. The cover is secured by a large screw on the back panel, as shown below. Turn the screw counterclockwise to unlock the cover. 5. The cover is also secured by two latches on the back of the cover near the corners. Press both latches inward
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    6. Pull the cover away from the front of the computer to completely remove it. Then set it aside. 7. Before you touch any of the components, touch the inside of the computer's back panel, as shown below, to ground yourself and avoid an electric shock. WARNING Be sure to ground yourself to the inside
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    computer to use a color or monochrome monitor 0 Enable or disable the built-in mouse connector. If you need to change any jumper settings, follow the instructions in this section. Installing and Removing Options 5-5
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    Setting the Jumpers The illustration below shows the locations of the jumpers on your computer's main system board. II i II IIll illI A jumper's setting is determined by where the jumper is placed on the pins. It connects either pin A and the middle pin (position A) or pin B and the middle
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    The following table lists the jumper settings and their functions. Main system board jumper settings A B* A B* A* B A* B * Factory setting Disables the built-in VGA display adapter so you can use a display adapter on an option card in your computer as your primary adapter Enables the built-in VGA
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    the jumpers. See page 5-16 for instructions. 2. Change the jumper battery yourself, you can follow the instructions in this section. Note When the battery runs out, your computer loses the information stored in the CMOS RAM and the time stored in the real-time clock. After you replace the battery
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    If necessary, follow the instructions on page 5-2 to remove the computer's cover. Then follow these steps to replace the battery: 1. Turn the computer so that the front panel is facing you. The battery is attached to the bottom of the computer case, just behind the front panel, as shown below. To
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    pulling it up from the bottom of the computer case, as shown below. Then set it aside. -- 3. Remove the new battery from its package and position it so the Velcro faces down and the cable faces connector CN1. Then attach it to the bottom of the
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    4. Connect the battery cable to connector CN1. battery cable connector CN1 5. Follow the steps on page 5-40 to replace the computer's cover. Then run the SETUP program to reconfigure your system and reset the time for the real-time clock. See Chapter 2 for instructions. Installing and Removing
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    from authorized Epson dealers as well as other vendors. This section explains how to install option cards in your computer. If you need to remove an option card later (to access jumpers, memory modules, or a math coprocessor), see "Removing an Option Card" on page 5-16 for instructions. Nate After
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    card fits in the slot. For example, you can place some 8-bit cards in a 16-bit slot. However, you must follow these guidelines when deciding which slot to use: 01 in a specific slot. Consult the instructions that come with the card to see if this is the case. Installing and Removing Options 5-13
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    the cover from the computer. (See page 5-2 for instructions.) WARNING After you remove the cover, touch the inside back of jumpers J1, J3, and J5. See page 5-7 for instructions. 3. Remove the retaining screw from the top of the metal Store the slot cover in a safe place in case you remove
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    or jumpers on it, if necessary. (Check the option card instructions.) When you handle the card, be careful not to touch sure the connectors point down, as shown below. 6. Insert the card into the slot, guiding it straight down. Once the connectors reach the slot, push the card downward firmly (but
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    an option card, follow these steps: 1. First, remove the cover from the computer. See page 5-2 for instructions. 2. Remove the screw securing the card to the back of the computer and pull it straight up and metal cover and secure it with the retaining screw. 5-16 Installing and Removing Options
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    a display adapter card, you may need to change the settings of jumpers J1, J3, and J5. See page 5-7 for instructions. 5. Replace the cover. See page 5-40 for instructions. Removing the Subassembly You need to remove the subassembly to access the SIMM sockets and the math coprocessor socket on your
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    Follow these steps to remove the subassembly: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting it toward you. Then set it aside. clips 2. If you have a hard disk drive, the drive cable is connected to the main system board on
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    Grasp the connector and pull it straight up to remove it from the socket. Do not pull only on the cable. 3. The diskette drive cable is connected to the socket behind the hard disk drive socket; disconnect it in the same manner. 4. To lift the subassembly from the front of the computer, place your
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    5. Raise the front of the subassembly, as shown below. 6. Reach back underneath the subassembly and disconnect the two power supply cables connected to the right side of the main system board, as shown below. Pull each connector straight up. Do not pull only on the cables. 5-20 Installing and
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    the SIMMs operate at the same speed. Q The Equity 386SX/16 PLUS can use any industry standard SIMM; however, you should use Epson SIMM option kits to ensure reliability and compatibility. Q Use to install them yourself, follow the instructions in this section. Installing and Removing Options 5-21
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    Keep in mind that 2MB of memory is already soldered directly on the main system board. SIMM configurations for the Equity 386SX/16 PLUS Bank 1 sockets Bank 2 sockets Bank 3 sockets SIMM1 SIMM2 SIMM3 SIMM4 SIMM5 SIMM6 Total memory K K K K 3MB 1 1 4MB 1 1 K K K K 5MB 1 1 1 1 6MB
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    Follow these steps to install SIMM: 1. Remove the computer's cover. See page 5-2. 2. Remove the subassembly. See page 5-17. 3. The SIMM sockets are located on the front of the main system board near the math coprocessor socket, as shown below. SIMM sockets \ math coprocessor socket SIMM2 SIMM6
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    it on the left side of the tabs at an angle, as shown below. 5. Gently push down on the SIMM and, at the same time, guide the top of the SIMM to the right until it is vertical, 5-24 Installing and Removing Options ing post
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    . 8. Follow the steps on page 5-40 to replace the computer's cover. Then see "Post-installation Setup" on page 5-42 for instructions on configuring your computer for use with your new memory. Removing Memory Modules If you need to remove memory modules from your computer, have your
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    3. The SIMM sockets are located on the front of the main system board near the math coprocessor socket, as shown below. SIMM sockets . SIMM6 A a 'IMM3 S I M M 4 SIMM1 1 SIMM2 math coprocessor socket 5-26 Installing and Removing Options
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    the subassembly. See page 5-32. 7. Follow the steps on page 5-40 to replace the computer's cover. Then see "Post-installation Setup" on page 5-42 for instructions on configuring your computer for use with your decreased memory. Installing and Removing Options 5-27
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    system board to accommodate an 80387SX, 16 MHz math coprocessor. A math coprocessor If you install it yourself, be sure to read the manual that came with your math coprocessor, if you received one you begin, be sure to read all of the instructions and warnings carefully so you do not injure yourself
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    4. The math coprocessor socket is located on the front of the main system board near the SIMM sockets, as shown below. math coprocessor socket 5. The math coprocessor socket is hollow and square, and has a notch in the lower left corner, as shown below. notch Installing and Removing Options 5-29
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    The math coprocessor also has a notch in one corner, marked by a dot, as shown below. r5 J 0 0 notch A80370X-16 SX106 L9450188 INTEL@@ 1986 \a 0 . V Align the notched corner of the coprocessor with the notched corner of its socket. The notched sides must be aligned for
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    . See page 5-32. 8. Follow the steps on page 5-40 to replace the computer's cover. Then see "Post-installation Setup" on page 5-42 for instructions on configuring your computer for use with your math coprocessor. Removing a Math Coprocessor If you need to remove a math coprocessor from your computer
  • Epson Equity 386SX/16 PLUS | User Manual - Page 116
    Replacing the Subassembly Follow the steps below to replace the subassembly inside your computer: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper corners and two in the lower corners. 5-32 Installing and Removing Options
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    fit into the openings in the subassembly slots. tabs Lift up the subassembly from your work surface and lower the back end into the computer, guiding the top slots on the subassembly into the top tabs on the computer. Installing and Removing Options 5-33
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    2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables so they curve underneath the subassembly and extend out its left side. Then grasp the two power supply cables, labeled P4 and P5. Each connector has six pin holes and a large tab on one side, as shown below.
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    3. Position power supply connector P4 so the large tab on the connector faces the right side of the computer. Beginning with the six pins toward the back of the computer, carefully line up the holes in the connector with the pins in the socket and then push in the connector. Caution If you do not
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    5. Carefully lower the front of the subassembly onto the computer. Make sure that all four tabs on the back of the computer are inserted into the slots on the subassembly as you lower it. small tabs 5-36 Installing and Removing Options
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    Guide the tabs on the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the
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    Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. diskette drive socket hard disk drive socket subassembly - - E l - Both sockets have a notch on one side. Connect the diskette drive cable first. As shown
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    it clicks into place. 10. Follow the steps on page 5-40 to replace the computer's cover. Then see "Post-installation Setup" on page 5-42 for instructions on configuring your computer. Installing and Removing Options 5-39
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    Replacing the Cover Follow these steps to replace the computer's cover: 1. Facing the back of the computer, hold the cover so that the side with three tabs on the edge faces away from you, as shown below. tabs 2. Insert the three tabs into the three notches in the back of the front panel of the
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    . Follow these guidelines: Cl Run the SETUP program to reset your computer's configuration to include the memory on your memory card. See Chapter 2 for instructions. CL Use the setup program that comes with your memory card to configure the computer for use with your particular card. See your memory
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    type of drive you have installed. See Chapter 2 for instructions. If you replaced the battery for the real-time clock and CMOS RAM, you must run non-Epson hard disk drives), you need to format the disk. Check the manual that came with your drive, and then, if necessary, follow the instructions in
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    . Additionally, you may need to add some commands to your configuration files. See your MS-DOS Reference Manual and the manual that comes with your optional equipment for instructions. You may also want to test a newly-installed option. Some options come with their own diagnostics test programs
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    5-44 Installing and Removing Options
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    speed; user selectable 0 wait state memory access speed at 16 MHz System memory 2MB RAM standard; expandable using 256KB, 1MB 80387SX, 16 MHz support (optional) Clock/calendar Real-time clock, calendar, and CMOS RAM for configuration; battery backup Battery Replaceable, 3.6V lithium battery;
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    two drives; embedded controllers; interface on main system board Standard VGA with 256KB of video memory; supports up to 800 x 600 pixels in 16-color or gray scale mode; 15-pin, D-shell connector RS-232C, programmable, asynchronous; 9-pin, D-shell connector Standard 8-bit parallel, monodirectional
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    (double-density) storage capacity 3U-inch diskette drive, 720KB (double-density) storage capacity 3Sinch form factor hard disk drive(s), up to half height size; the first mounted vertically, second mounted horizontally Half-height tape drive, CD-ROM, or other storage device; 5%nch form factor or 3l
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    pad; 10 cursor keys; additional 4-key cursor pad; 16 function keys (user-definable) Four levels (normal, shift 68° F 104°F * 134°F (20° C) (400° C) (57° C) I Physical Characteristics Width 14.75 inches (375 mm) Depth 17.5 inches (444 mm) Height 5.9 inches (150 mm) Weight Single
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    System Memory Map OOOFFFFFFh 000FF0000h 000FE0000h System BIOS ROM: 64KB Duplicated from 0F0000h Reserved for system board: 64KB Duplicated from 0E0000h Extended memory 16MB (Maximum system memory) 00100000h 000F0000h 000E0000h 000C8000h 000C0000h 000A0000h System BIOS ROM: 64KB Default Shadow
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    A-6 Specifications
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    Appendix B Installing and Removing Disk Drives This appendix describes how to do the following: Ci Install a hard disk or diskette drive Q Remove a hard disk or diskette drive D Change the hard disk drive jumper settings. Your system can include up to three drives: either two diskette drives and one
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    you may want to ask your dealer to do it for you. If you decide to do it yourself, you must carefully follow all the instructions in this appendix or you could damage your equipment. Using the Correct Drive Bay The upper horizontal drive bay probably contains the diskette drive that
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    How to Use This Appendix The instructions in this appendix describe how to install and remove optional Epson diskette and hard disk drives. All drives sold by Epson for the Equity 386SX/16 PLUS are qualified and recommended for use in this system. Your drive may look a bit different from the one
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    memory each time you turn it on. You can run application programs and store data on both the master drive and the slave drive, but the operating system must be contained on the master drive. Follow the instructions in the next section to change the jumper settings on both of your hard
  • Epson Equity 386SX/16 PLUS | User Manual - Page 139
    Changing the Jumper Settings The hard disk drive jumpers are located on the drive's circuit board, near the large cable connector. cable connector The jumpers on your drive may be in a slightly different location, but you set them the same way. There are four positions for the jumpers on each hard
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    be set in positions C/D and ACT. If not, change them to these settings. Then see "Installing a Hard Disk in the Vertical Position" on page B-7 for instructions on installing your first hard disk drive. If you'll be using two hard disk drives, you have a total of four jumpers for eight jumper
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    on the remaining drive to indicate that you have only one hard disk drive. See the table above for the jumper settings. Then follow the instructions under "Removing a Hard Disk From the Vertical Position" on page B-24 so you can access the jumpers on the drive. Installing a Hard Disk in the
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    Removing the Mounting Frames From the Drive Your hard disk drive comes with 5 N-inch mounting frames attached to each side of the hard disk drive, as shown below. B - 8 Installing and Removing Disk Drives
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    On one side, there may also be a plastic guiderail. Follow these steps to remove the mounting frames (and guiderail) from the drive: 1. If necessary, remove the screws securing the plastic guiderail and the metal grounding plate to one of the mounting frames, as shown below. guiderail screws 2.
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    Keep the four screws so you can use them to secure the mounting plate to the hard disk drive. Then set the drive aside with the component side facing up. Removing and Attaching the Mounting Plate If you are installing a new hard disk drive in your computer, you need to attach a hard disk drive
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    2. Remove the screw securing the mounting plate to the computer and set it aside. Then lift up the mounting plate to remove it. , retaining screw I - - - 3. Turn your hard disk drive so the components are facing up and the connectors at the back of the drive are facing to the right.
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    Then place the flat side of the mounting plate on the hard disk drive and align the four holes on the plate with the four holes on the drive, as shown below. mounting plate holes comp connectors 4. Locate the four screws that you removed from the S?Mnch mounting frames and use them to secure the
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    The connector at one end of the cable has two rows of holes, one of which is blocked with a plug, as shown below. The ribbon cable socket on the back of the drive has two rows of pins. In one of the rows, a pin is missing. ribbon cable connector illi 'I(' '(c' I I II I, I II, I
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    Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the connector. Caution If you do not correctly align the holes with the pins
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    3. Locate one of the power supply cables that lead from the power supply in the computer (behind the horizontal drive bays). The cables are labeled P1, P2, and P3; you can use any one. As shown below, the end of the connector has two notched corners. power supply socket notched corners > The power
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    two tabs facing downward on the bottom of the mounting plate. These tabs will fit into two slots in the right side of the subassembly. B-16 Installing and Removing Disk Drives
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    lower the drive into the vertical mounting area, guide the ribbon cable underneath the drive. hole - tabs bracket. 6. Secure the drive to the bracket with the retaining screw. If you used the instructions above to install your drive while the subassembly is out of the computer, see "Replacing the
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    Connecting the Hard Disk Drive Cables Follow these steps to lift up the subassembly and connect the drive cable to the main system board: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting it toward you. Then set it aside. 2. To
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    3. Raise the front of the subassembly to a slight angle, as shown below. Installing and Removing Disk Drives B-19
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    4. Use one of your hands to hold up the subassembly or have someone do it for you. With your other hand, grasp the hard disk drive ribbon cable that you tucked beneath the subassembly. Pull the cable under the subassembly all the way to its left side. 5. Carefully lower the front of the subassembly
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    Guide the tabs on the front of the subassembly over the opening in the front of the computer so that the two small tabs sit behind
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    Pick up the hard disk drive cable and notice the connector on the end of the cable. There is a tab on one side of the connector, as shown below. tab Pull the cable over toward the socket and fold it to align the connector with the socket. Make sure the side of the connector with the tab lines up
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    the front of the panel. 9. Follow the steps on page 5-43 to replace the computer's cover. Then see "Post-installation Setup" on page 5-45 for instructions on configuring your computer for use with your new hard disk drive. Installing and Removing Disk Drives B-23
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    Removing a Hard Disk From the Vertical Position 1. Turn the computer so that the front panel is facing you. The vertically mounted drive is attached to the right side of the subassembly, as shown below. B-24 Installing and Removing Disk Drives
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    2. Remove the retaining screw securing the hard disk drive mounting plate to the computer and set it aside. 3. Tilt the hard disk drive slightly to the right, away from the subassembly, and lift it out of the vertical mounting area. Turn it over and set it on top of the subassembly with the gray
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    you are going to install or remove a drive in a horizontal drive bay, follow the instructions under "Installing or Removing a Disk Drive in the Horizontal Position" on the next page. Do drive. Then remove and store the mounting plate along with the screws. B - 2 6 Installing and Removing Disk Drives
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    on the main system board (near the left side of the subassembly). Store the cable along with the drive. 8. Wrap the hard disk drive in remove a drive in the lower horizontal drive bay. You can use these same instructions if you need to install a different diskette drive in the upper drive bay.
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    Removing the Subassembly Follow these steps to remove the subassembly: 1. Turn the computer so that the front panel is facing you. 2. To remove the front panel, lift up slightly on the three clips at the top of the panel and tilt it toward you, as shown below. Then pull the panel away from the front
  • Epson Equity 386SX/16 PLUS | User Manual - Page 163
    3. Place the front panel face down and remove the screws securing the slot cover to the panel. Lift out the slot cover, as shown below. Set the front panel, slot cover, and screws aside. 4. The hard disk drive cable is connected to the main system board on the left side of the subassembly, as shown
  • Epson Equity 386SX/16 PLUS | User Manual - Page 164
    5. The diskette drive cable is connected to the socket behind the hard disk drive socket; disconnect it in the same manner. 6. The subassembly is the large metal casing enclosing the horizontal drive bays and the power supply, as shown below. To remove the subassembly, first lift it up from the
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    7. Lift up the front of the subassembly with your thumbs. Raise it to a slight angle, as shown below. Installing and Removing Disk Drives B-31
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    I 9. Lift the entire subassembly out of the computer and carefully place it on your work surface. If you are installing a drive, follow the instructions under "Installing a Disk Drive in the Horizontal Position" on the next page. If you are removing a drive, see "Removing a Disk Drive From the
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    frames are attached to the drive so it fits properly in the drive bay. Epson 3 'h-inch drives come with mounting frames already installed. If your drive did not come with frames installed, follow the instructions in the manual that came with it to attach them. The illustrations in this section show
  • Epson Equity 386SX/16 PLUS | User Manual - Page 168
    2. There are two or three holes on each side of the disk drive. When you insert the drive, align the appropriate round holes in the drive with the two oval holes on each side of the drive bay, as shown below. 3. Insert the drive in the lower drive bay and slide it toward the back of the subassembly.
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    4. Locate the four retaining screws that came with your disk drive, Insert two screws into the oval holes on each side of the drive bay and tighten them with a screwdriver, as shown below. screws If you are installing a diskette drive, go to step 5. If you are installing a hard disk drive, go to
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    push it in. If you removed a hard disk drive from the vertical mounting position, go to step 6. If you did not, go to step 8 for instructions on connecting the power cable. B - 3 6 Installing and Removing Disk Drives
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    6. Locate the hard disk drive ribbon cable that you removed from the drive in the vertical mounting position. Follow the instructions below to attach the connector on the end of this cable to the drive that will be mounted vertically. As shown below, there are two
  • Epson Equity 386SX/16 PLUS | User Manual - Page 172
    Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push in the connector. If you will have two hard disk drives in your system, perform
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    8. Looking at the subassembly, locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The cables are labeled P1, P2, and P3; you can use any one. As shown below, the end of the connector has two notched corners. The power supply socket on the back
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    cable to the drive you just installed in the horizontal drive bay. Then see "Replacing the Drive on the Subassembly" on the next page for instructions on reinstalling the vertically mounted drive. B-40 Installing and Removing Disk Drives
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    Replacing the Drive on the Subassembly This section describes how to reinstall your hard disk drive in the vertical mounting position. The following illustrations show the subassembly installed inside the computer with the front panel attached. However, if your subassembly is out of the computer you
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    tabs on the mounting plate into the slots on the side of the subassembly, as shown below. Guide the ribbon cable underneath the drive as you lower it. hole br tabs in slots 3. Tilt screw. 4. To replace the subassembly, see the instructions on page B-46. B - 4 2 Installing and Removing Disk Drives
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    Drive from the Horizontal Position The figures in this section show a diskette drive in the lower horizontal drive bay, but you can use the same instructions to remove a hard disk drive from the lower bay or to remove a diskette drive from the upper bay. Follow these steps to remove a drive from
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    power supply cable 3. Using a screwdriver, remove the screws securing the drive to the drive bay. There are two screws on each side, as shown below. screws B - 4 4 Installing and Removing Disk Drives
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    remaining drive to indicate that you now have only one hard disk drive. (If not, see "Setting the Hard Disk Drive Jumpers" on page B-4 for instructions.) If you do not need to replace a hard disk drive in the vertical mounting position, see "Replacing the Subassembly" below. If you need to reinstall
  • Epson Equity 386SX/16 PLUS | User Manual - Page 180
    Replacing the Subassembly Follow the steps below to replace the subassembly inside your computer: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper corners and two in the lower corners. B-46 Installing and Removing Disk Drives
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    There are four corresponding tabs on the inside back panel of the computer which fit into the openings in the subassembly slots. Lift up the subassembly from your work surface and lower the back end into the computer, fitting the top tabs in the computer into the openings in the top slots on the
  • Epson Equity 386SX/16 PLUS | User Manual - Page 182
    3. Reach under the subassembly and grasp the two main system board power supply cables, labeled P4 and P5. Each connector has six pin holes and a large tab on one side, as shown below. There is one 12-pin power supply socket on the right side of the main system board (toward the back) that holds
  • Epson Equity 386SX/16 PLUS | User Manual - Page 183
    4. Position power supply connector P4 so the large tab on the connector faces the right side of the computer. Beginning with the six pins toward the back of the computer, carefully line up the holes in the connector with the pins in the socket. Make sure the holes fit over all six pins and then push
  • Epson Equity 386SX/16 PLUS | User Manual - Page 184
    6. Carefully lower the front of the subassembly onto the computer. Make sure that all four tabs on the back of the computer are inserted into the slots on the subassembly as you lower it. . small tabs B-50 Installing and Removing Disk Drives
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    Guide the tabs on the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the
  • Epson Equity 386SX/16 PLUS | User Manual - Page 186
    8. Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. diskette drive socket hard disk drive socket subassembly Both sockets have a notch on one side. The hard disk drive socket is a bit longer than the
  • Epson Equity 386SX/16 PLUS | User Manual - Page 187
    Connect the diskette drive ribbon cable first. As shown below, there is a tab on one side of the connector. diskette drive connector tab diskette drive socket notch Align the connector with the socket so that the tab on the connector lines up with the notch in the socket. Make sure the holes in the
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    be flush with the front panel. (If you removed the slot cover, be sure to store it in a safe place in case you need to replace it later.) 12. Follow see "Post-installation Setup" on page 5-42 for instructions on configuring your computer for use with your new disk drive configuration. B-54 Installing
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    or specify a number of times to run the test. If an error occurs during a test, note the error message and contact your Epson dealer. Your dealer may be able to solve the problem; if not, see "Where to Get Help" in the Introduction for technical support information. Performing System Diagnostics C-1
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    Starting the Diagnostics Program To start the diagnostics program, follow these steps: 1. Insert the Reference diskette in drive A and turn on or reset the computer. 2. When you see the following prompt, press the Del key: Press to start SETUP 3. At the next prompt, select Start operating
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    When you select a test category from the option line at the top of the menu, you see a submenu of the available diagnostic tests. For example, the submenu for the System board category appears when you first see the main menu because the System board option is selected. The Run time parameters
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    Setting the Run Time Parameters The tests you select will run in the following manner unless you change the run time parameters: 0 Each test is performed one time (passbound) tl The program waits if an error occurs D No errors are recorded to the printer, disk, or other device. If you want to
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    Press N and Enter if you want the diagnostics program to continue when an error occurs. The next option is: Error logging (Y/N) ? N Press Y and Enter to record the errors that may occur during the test. See "Error Logging," below, for details. Press N and Enter if you do not want to create the log.
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    If you selected Passbound testing, you see this prompt: No. of passes : 00001 Specify the number of times (from 1 to 65535) you want the program to run the test(s). Or press Enter without entering a number to select the default of one pass. You can use the backspace key to make corrections. Note In
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    If you select Log errors on d i s k, the program displays this submenu: Floppy disk A: Floppy disk B: Hard disk C: Hard disk D: (You do not see drive D unless you have a second hard disk drive.) Press .L or ? to highlight the disk on which you want to log the error messages and press Enter. The
  • Epson Equity 386SX/16 PLUS | User Manual - Page 196
    Selecting Diagnostic Tests To start a single test, press + or t to highlight the test category on the main menu. Then press 3. or '? to highlight the particular test in the submenu and press Enter to run it. When a test has been completed, you see this prompt: Press to return to Main menu.
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    You can stop testing at any time and return to the main menu by holding down Ctrl and pressing Break. The program completes the current test before it stops. You must enter certain parameters to run the hard disk and diskette drive tests. If you use F3 to select these tests, the program prompts you
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    time clock CMOS validity BIOS ROM Parity Pattern Walking 1 Walking 0 Address Refresh Function Tests components such as instructions, registers, and flags of CPU Tests protected mode instructions such as LSL, VERR, and LAR Identifies current clock speed Tests the coprocessor Tests memory address and
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    System diagnostic tests (continued) Component Tests Hard disk drives Hard disk format Media analysis Performance Seek Read/verify Check test cylinder Force bad tracks Floppy disk drives Diskette format Drive speed Random read/write Sequential read/write Disk change line Keyboard Controller
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    System diagnostic tests (continued) Video (continued) 640 x 350 graphics* 640 x 480 graphics* Misc. Printer adapter Comm. adapter Test the 640 x 350 graphics display Test the 640 x 480 graphics display See "Miscellaneous Diagnostics" * Test appears only if you have installed a color monitor.
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    Format Media analysis Force bad tracks Performance Seek Read/verify Check test cylinder Before performing any destructive test, the program displays the following messages: WARNING All data on hard disk you have specified may be lost... Do you still want to continue (Y/N)? Press Y and Enter to
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    drive type The program determines the type of hard disk drive based on the type number stored in the CMOS RAM by the SETUP program and displays the following prompt: Disk drive of your hard disk. You see the following prompt: Interleave (1-16) ? 3 The default value is 3. Enter a different interleave
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    for the bad track list: Mark bad tracks (Y/N) ? N You do not need to enter a bad track list for the hard disk that comes with the Equity 386SX/16 PLUS. Press N, if necessary, and then press Enter. If you press Y and then Enter, you see the following submenu: Add an entry Revise an entry Delete
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    , non-Epson hard disk in your computer that has never received this type of low-level format and did not come with its own format utility. You must still partition and format the hard disk for MS-DOS after performing this low-level format. See your MS-DOS Installation Guide for instructions. C-16
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    You may want to reformat a hard disk if you have a serious problem with the drive. However, before formatting a disk with data on it, try every other recovery procedure described in your MS-DOS Reference Manual. Then back up all the data on the disk before you begin. Note If you do not enter
  • Epson Equity 386SX/16 PLUS | User Manual - Page 206
    This test checks the performance of your hard disk by determining the data transfer rate and track-to-track seek time based on the transfer size, the seek count, and the amount of data transferred. The program measures the data transfer rate in kilobytes per second. It reads 64KB of data
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    Check Test Cylinder This test checks the test cylinder, which is the last cylinder on the hard disk. You should perform this test if you receive a hard disk error when you boot the system. Force Bad Tracks Use this test to mark bad tracks on the hard disk without formatting it. Caution The Force bad
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    The controller displays one of the following messages when an error occurs during a diagnostics procedure: Address mark not found Attachment failed to respond Bad ECC on disk read Bad sector flag detected Controller has failed Drive activity failed ECC corrected data error Requested sector not found
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    Performing the Tests The Diskette format test checks the format capability of the diskette drive and its controller. In order to run the test, you need a blank diskette that has been formatted using the MS-DOS FORMAT command and that is not write-protected. When the program prompts you to insert a
  • Epson Equity 386SX/16 PLUS | User Manual - Page 210
    error message during the Disk change line test: Warning - Change line inoperational This message appears if the line is not working properly and may indicate a problem in the drive or its controller. C-22 Performing System Diagnostics
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    You may see the following message if you attempt to run the Change line test on a drive that does not support a change line, such as a 360KB or 720KB drive: Change line not available The controller displays one of these messages when an error occurs during a diagnostics
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    enables the test to send out data and receive the same data back on one line. You can purchase the connector from most electronic supply stores. Be sure the connector is configured with the following settings: D RD and TD shorted 0 DSR and DTR shorted CI CTS and RTS shorted. This test
  • Epson Equity 386SX/16 PLUS | User Manual - Page 213
    If you see one of the following errors, there may be a problem with the controller or the test cable: Error - Break detected Error - Framing error Error - Overrun error Error - Parity error Error - Time out! Check to make
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    C-26 Performing System Diagnostics
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    Troubleshooting You should not encounter any difficulties as you set up and use your computer, but if anything out of the ordinary happens, refer to this appendix. You can correct most problems Appendix C for instructions. If the suggestions here or in Appendix C do not solve the problem, see "Where
  • Epson Equity 386SX/16 PLUS | User Manual - Page 216
    message on the screen. Write down the error message and give it to your dealer when reporting a problem. If the error is serious, the computer cancels further checking and halts system initialization. The error message and both the error message and code number to your dealer. D - 2 Troubleshooting
  • Epson Equity 386SX/16 PLUS | User Manual - Page 217
    and external cables correctly. 4. If the electrical outlet is working and all the connections are secure but your computer still won't start, call your dealer. Troubleshooting D-3
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    Epson dealer. 3. Did you enter the correct password? See "Password Problems," below. 4. Could your software be causing the problem? If you are running an application program, see "Software Problems," later in this appendix. 5. The problem on stopping a command or program. D - 4 Troubleshooting
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    the Jumper Settings" in Chapter 5 for instructions. Password Problems If you set a password using the SETUP cannot use the computer. If you have any trouble using your password, try the following: Q instructions. Ci If you do not know the current password, follow the steps below. Troubleshooting D-5
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    SETUP prompt appears, press Del. 4. Highlight Run SETUP and press Enter. You see the SETUP menu. Follow the instructions in Chapter 2 to either set a new password or select Not Installed (if you do not want to set a to access your system. (See "Using the Password" in Chapter 3.) D - 6 Troubleshooting
  • Epson Equity 386SX/16 PLUS | User Manual - Page 221
    Keyboard Problems If you are having trouble with the keyboard, check the following: 1. If the screen displays a keyboard error when you turn on or reset the computer, make sure the keyboard is securely connected to its port. See "Connecting the Keyboard" in Chapter 1 for instructions
  • Epson Equity 386SX/16 PLUS | User Manual - Page 222
    Monitor Problems For monitor problems, check the following: 1. If there See "Connecting a Monitor" in Chapter 1 for more details. Also check the monitor manual for instructions on how to connect it to the computer. 5. Make sure your monitor and display adapter for your software. D - 8 Troubleshooting
  • Epson Equity 386SX/16 PLUS | User Manual - Page 223
    program requires a monitor that supports graphics but you have a monochrome the place where you bought the monitor. Diskette Problems If you see an error message or have trouble accessing data on a diskette, try the following instructions on inserting and removing diskettes.) Troubleshooting D-9
  • Epson Equity 386SX/16 PLUS | User Manual - Page 224
    and repeat the operation. If this works, the trouble may be in your diskette drive. See "Diskette Drive Problems," below. 4 . Check to see if you diskette must be formatted before you can store data on it. See your MS-DOS Reference Manual for instructions on formatting diskettes. 7. You may have
  • Epson Equity 386SX/16 PLUS | User Manual - Page 225
    for you, consult your dealer about the problem. 2. If you installed the drive yourself, did you carefully follow all the instructions in Appendix B of this manual? Review the instructions and check all the cable connections to make sure you have installed it correctly. Troubleshooting D - 1 1
  • Epson Equity 386SX/16 PLUS | User Manual - Page 226
    are still having trouble with the drive, run the Floppy disk system diagnostic tests, described in Appendix C. If the diagnostics program indicates an error, consult your Epson dealer. 5. If the diskette drive is making loud or unusual noises, contact your Epson dealer. Hard Disk Problems If you are
  • Epson Equity 386SX/16 PLUS | User Manual - Page 227
    person about the problem. 2. If you have installed the hard disk in your computer yourself, did you carefully follow all the instructions in Appendix B of this manual? Review the instructions and check all the correct drive type through SETUP? See Chapter 2 for instructions. Troubleshooting D - 1 3
  • Epson Equity 386SX/16 PLUS | User Manual - Page 228
    as described above but you cannot access the drive, review the instructions in your MS-DOS Installation Guide. Make sure you performed each step in the installation process correctly for your configuration. If you cannot identify the problem, consult your dealer. Accessing Data on the Drive If you
  • Epson Equity 386SX/16 PLUS | User Manual - Page 229
    " in Appendix C and your MS-DOS Reference Manual for instructions. If you cannot access data on your hard disk or you are receiving read/write errors, the disk may have a physical problem. Contact your dealer. Software Problems If you are having trouble with an application program, try the following
  • Epson Equity 386SX/16 PLUS | User Manual - Page 230
    , you can reset it. Follow the instructions in Chapter 3. 5. If resetting the support. Printer Problems Below are some general steps to follow if you are having difficulty with your printer. If the problem persists and you need more detailed information, check your printer manual Troubleshooting
  • Epson Equity 386SX/16 PLUS | User Manual - Page 231
    : 1. Is the option card installed correctly? The most common problem with option cards is a loose connection. Make sure the card instructions that come with the card. 2. Did you set the necessary DIP switches or jumpers on the option card? See the card's manual for instructions. Troubleshooting
  • Epson Equity 386SX/16 PLUS | User Manual - Page 232
    with the option card? If necessary, see your software manual for instructions. Mouse Problems If you have trouble with your mouse, check the following: 1. Make you're still having trouble, check the documentation that came with your mouse for any troubleshooting information, or contact your dealer
  • Epson Equity 386SX/16 PLUS | User Manual - Page 233
    update your memory configuration. See Chapter 2 for instructions. 3. If you are still having trouble with your SIMMs, write down any error messages and contact your dealer. Battery Problems The battery in your computer is a 3.6 volt, lithium battery. It should last from three to five years
  • Epson Equity 386SX/16 PLUS | User Manual - Page 234
    Math Coprocessor Problems If your math coprocessor does not seem to be operating properly, check the following: Installed in the SETUP program but still does not seem to be working, check the manual that came with it for troubleshooting information and for any diagnostic procedures you can perform
  • Epson Equity 386SX/16 PLUS | User Manual - Page 235
    Glossary Address A number or name that identifies the location where information is stored in a computer's memory. Analog monitor A monitor that generates, responds to, or acts upon analog data. Analog data is transmitted by varying the voltage levels in a
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    Automatic speed The feature that enables the computer to switch automatically from high speed (16 MHz) to low speed (8 MHz) when accessing a diskette drive. Backup An extra copy of a program, data file, or disk, that is created in the event
  • Epson Equity 386SX/16 PLUS | User Manual - Page 237
    ) to direct your computer to perform a specific function. Command prompt The symbol or message that tells you MS-DOS is loaded and ready to receive instructions. The default command prompt displays the current drive and directory. If you are logged onto drive C, the command prompt may look like this
  • Epson Equity 386SX/16 PLUS | User Manual - Page 238
    be running at low speed (8 MHz) instead of high speed (16 MHz). See also Automatic speed. CPU Central Processing Unit. The primary unit of the computer that interprets instructions, performs the tasks you indicate, keeps track of stored data, and controls all input and output operations. Cursor The
  • Epson Equity 386SX/16 PLUS | User Manual - Page 239
    Data Information such as text or graphics stored or processed by a computer. Data diskette A formatted diskette on which you store data files (as opposed to program , or a printer. Device driver A file containing instructions that allow your computer to recognize and control a device. Glossary 5
  • Epson Equity 386SX/16 PLUS | User Manual - Page 240
    , location, and size of the files in store data permanently. Display adapter card A circuit board that can be installed in one of the computer's option slots to provide the monitor interface. A display adapter card controls the way the monitor displays text and graphics. (In the Equity 386SX/16 PLUS
  • Epson Equity 386SX/16 PLUS | User Manual - Page 241
    store twice as much data as the standard-density format. A 5%-inch doubledensity diskette can store 360KB of data. A 3%inch doubledensity diskette can store with 80 characters on each line, or it can display monochrome or 16-color graphics at resolutions up to 640 x 350. Expanded memory Memory that
  • Epson Equity 386SX/16 PLUS | User Manual - Page 242
    file A group of related pieces of information called records, or entries, stored together on a disk. Text files consist of words and sentences. Program files consist of codes and are used by computers to interpret and carry out instructions. Filename A name up to eight characters long that MS-DOS
  • Epson Equity 386SX/16 PLUS | User Manual - Page 243
    data than on single- or double-density diskettes. A 5'/-inch high-density diskette can store 1.2MB of data. A 3?4.-inch high-density diskette can store 1.44MB of data. Input/output (l/O) port See Port. interface A physical or software connection used to transmit data between equipment or programs
  • Epson Equity 386SX/16 PLUS | User Manual - Page 244
    a computer's internal timing clock). A megahertz is one million cycles per second. The Equity 386SX/16 PLUS operates at 16 MHz or 8 MHz. Memory The area where your computer stores data. Memory contents are stored permanently (in ROM) or temporarily (in RAM). Memory module A small circuit board that
  • Epson Equity 386SX/16 PLUS | User Manual - Page 245
    Memory on card The additional memory on an option card installed in the computer. MGA Multi-mode Graphics Adapter. A type of display adapter card that can display monochrome text and color graphics on the screen. Microprocessor A small version of a CPU contained on one semiconductor chip. Modem A
  • Epson Equity 386SX/16 PLUS | User Manual - Page 246
    the keyboard. Operating speed The speed at which the central processing unit can execute commands. The Equity 386SX/16 PLUS can run at 16 MHz or 8 MHz. Operating system A collection of programs (such as MS-DOS, OS/2, or such as what data to process and where to locate or store a file. 12 Glossary
  • Epson Equity 386SX/16 PLUS | User Manual - Page 247
    to access and use your system. Pathname The directory name(s) you specify to locate a file. For example, the pathname for the file SALES, stored in the subdirectory BUSINESS, is \BUSINESS\SALES. Peripheral device An external device (such as a printer or a modem) connected to a computer that depends
  • Epson Equity 386SX/16 PLUS | User Manual - Page 248
    coded instructions and store data while you work. All data stored in RAM is erased when you turn off or reset the computer; so you must store For example, when you open a text file stored on disk, the computer reads the data Real-time clock A battery-powered clock inside the computer that keeps track of
  • Epson Equity 386SX/16 PLUS | User Manual - Page 249
    Reset To reload a computer's operating system so you can retry a task or begin using a different operating system. Resetting erases all information in RAM. RCB Red Green Blue. A type of color monitor. ROM Read Only Memory. A portion of memory that can only be read and cannot be used for temporary
  • Epson Equity 386SX/16 PLUS | User Manual - Page 250
    Shadow RAM The feature provided by the Equity 386SX/16 PLUS that enables the computer to copy the system ROM BIOS and video ROM into the RAM area of memory on the computer to make sure the hardware is functioning correctly. System diskette A diskette that contains the operating system. 16 Glossary
  • Epson Equity 386SX/16 PLUS | User Manual - Page 251
    The VGA adapter built into the system board of your computer can display 16-color graphics at resolutions up to 800 x 600 on a compatible VGA to install a video card if you are going to use this interface. Write To store data on a disk. Write-protect To protect the data on a diskette from being
  • Epson Equity 386SX/16 PLUS | User Manual - Page 252
    18 Glossary
  • Epson Equity 386SX/16 PLUS | User Manual - Page 253
    A-5 Batch files, 4-1 -2 AUTOEXEC.BAT, 4-1-2 Battery, cable, 5-9-12 problems, D-19 purpose, 2-2 replacing, 5-2, 5-8 -11 specifications, A-1 Break, 3-3 C Cable(s), battery, 5-9 -11 diskette drive, B-29, B-35 -36 hard disk drive, B-12 -14, B-29, B-37 -38 power supply, B-15 -16, B-39 -40, B-48 -49 Cards
  • Epson Equity 386SX/16 PLUS | User Manual - Page 254
    inserting, 3-15-16 labelling, 3-11 problems, D-9 -11 read/write slot, 3-15 removing, 3-15-16 2 Index Diskette(s), storing, 3-11 swapping, 3-14 system, 3- , 4-7-11 EMS size, 2-12-13, 4-7 Enhanced graphics adapter, see Video cards Environmental requirements, A-4 Epson Consumer Resource Center number
  • Epson Equity 386SX/16 PLUS | User Manual - Page 255
    plate, B-10 -12 parking the heads, 3-19-20 partitions, 3-18, C-16, D-14 physically formatting, C-16 -17 precautions, 3-19 Hard disk, preparing for moving, 3-19-20 preparing for use, 3-18 problems, D-12 -15 removing, B-1 -54 setting types, 2-5-8 slave drive, B-4, B-6 specifications, A-3 storage
  • Epson Equity 386SX/16 PLUS | User Manual - Page 256
    , Intro-3, 2-17, 3-1 loading, 1-18, 3-14 -15 Multi-frequency monitor, 1-4, 4-11 N Num lock mode, 3-3 O Operating speed, see Processor speed Option cards, configuring, 2-8 -9, 5-41-43 installing, 5-1, 5-12 -16 memory, 5-1, 5-41-43 problems, D-17 -18 removing, 5-16 -18 testing 5-43 video, see Video
  • Epson Equity 386SX/16 PLUS | User Manual - Page 257
    test, C-23 -24 Partitions on hard disk, 3-18, C-16, D-14 Password, changing, 2-14 deleting, 2-14 disabling, D-5 -7 entering, 3-6 jumper, 5-5 -8, D-6 problems, D-5 -7 setting, 2-13-14 using, 3-56 Physical characteristics, A-4 Physical formatting, C-16 -17, D-13 -14 Port, keyboard, 1-12, A-2 monitor
  • Epson Equity 386SX/16 PLUS | User Manual - Page 258
    SETUP program, EMS size, 2-12-13 error message, 2-2, 2-17 hard disk drive type(s), 2-5 -8 keyboard test function, 2-9 leaving the program, 2-16-17 math coprocessor, 2-3 memory, 2-3, 2-10, 2-12-13 parallel interface, 2-15 password, 2-13-14 primary display type, 2-8-9 processor speed, 2-11 real-time
  • Epson Equity 386SX/16 PLUS | User Manual - Page 259
    Video car&, MDA, 1-7, 2%-9 MGA, 1-7, 2-8-9 problems, D-5, D- 17-18 removing, 5-16-17 setting display type, 2-8-9 tests, C-11 -12 VGA, 2-8 -9 Video diagnostics, C-l 1-12 Video graphics array (VGA), built-in port, see VGA port card, see Video cards
  • Epson Equity 386SX/16 PLUS | User Manual - Page 260
    TURBO speed light hard disk access light diskette drive power button RESET button diskette hard disk or power light release latch diskette drive slot power inlet option card slots VGA monitor port \ keyboard port parallel port -serial port
  • Epson Equity 386SX/16 PLUS | User Manual - Page 261
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