Epson PP 100 User Manual

Epson PP 100 - Discproducer - DVD Duplicator x2 Manual

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  • Epson PP 100 | User Manual - Page 1
    User's Guide 4113114-06
  • Epson PP 100 | User Manual - Page 2
    alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than
  • Epson PP 100 | User Manual - Page 3
    Product 8 Using the Product 9 Handling Ink Cartridges 9 Notice for CD/DVD Discs 10 Concerning Incidental Loss Arising out of Use of this Product 11 About Usage Limitation 11 Warnings, Cautions, and Notes 12 Chapter 1 Using Your Software System Requirements 14 Using the Product 14 Setting
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    CDs/DVDs 56 Accessing EPSON Total Disc Maker 60 Registering Data 61 Creating Labels 63 Making the Stacker Settings 66 Publishing Discs 68 Taking Out Discs 69 Pausing Publishing 71 Resuming Publishing 72 Canceling Publishing 73 Priority Publishing 74 Chapter 3 Replacing Ink Cartridges
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    89 Chapter 5 Troubleshooting Diagnosing the Problem 91 Error Indicators 91 EPSON Total Disc Monitor 98 Checking Product Status 98 Using EPSON Total Disc Monitor 98 Disc or the CD/DVD Tray Does Not Feed Correctly 100 Disc Does Not Feed 100 Multiple Disc Feeds 101 Disc Jams 101 Writing
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    Light is Flashing or is On after you Replace the Cartridge 108 Software Cannot be Installed 108 Ink Pad Nearly Full Message is Displayed by the Software 109 Disc Cannot be Published 109 Disc Information Cannot be Read 109 DVD Drive of the Product is not Displayed when You Click "Safely Remove
  • Epson PP 100 | User Manual - Page 7
    Instructions Important Note You may use the software to operate the EPSON PP-100. You may use the EPSON PP-100 to copy materials onto media, including but not limited to CDs and DVDs. You agree to respect the rights of copyright owners. EPSON or air control systems that regularly switch on
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    Do not attempt to service the product yourself. ❏ Unplug the product and refer servicing to qualified service personnel under the following an angle. ❏ Leave enough space in front of the product for the disc cover to be fully opened. ❏ Avoid places subject to rapid changes in Safety Instructions 8
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    instructs to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while beeping, as arm is still moving. ❏ The product cannot be used as a shared printer using the Windows sharing setting. Handling Ink Cartridges
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    performs a reliability check. ❏ Do not place ink cartridges with the ink supply area facing down. This may result in ink leakage. Also, dirt attached to the ink supply area may result in the product not functioning properly. Notice for CD/DVD Discs Before using the product, an operation check should
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    including bundled software, not be obtained, we cannot compensate for incidental loss arising from that fact, such as expenses required for use product's suitability after a full evaluation. ❏ When copying a CD or DVD, you must meet the conditions that the work recorded on the discs does not have a
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    , and Notes in this User's Guide as indicated below have the Seiko Epson Corporation could void your authority to operate the equipment. FCC Compliance Statement For American Users This installed and used in accordance with the instruction manual, may cause harmful interference to radio
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    being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by undesired operation. Trade Name: EPSON Type of Product: DVD Publisher / DVD Printer Model: N131A / N151A Important Notice and Safety Instructions 13
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    Your Software System Requirements Using the Product Windows requirements To use this product, you must have any of the following Windows operating systems installed. Operating system Windows 2000 Professional SP4 or later Windows XP (32bit, SP2 or later) Home Edition/Professional Windows Vista
  • Epson PP 100 | User Manual - Page 15
    ) or higher 65,536 colors or more Other Making music CD: Requires sound device with appropriate driver installed. Windows Media Player 6.4 or higher must be installed. Note: ❏ If your file system is FAT, you may not write to a DVD. ❏ ATI South Bridge chip set IPX460 or earlier is incompatible
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    for service and support of the product. Note: These settings are reflected for all the CD/DVD publishers registered (except for the PP-100N). 1. Select Start ( in Windows 7 or Windows Vista) - All Programs (or Programs) EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup
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    Select Start ( in Windows 7 or Windows Vista) - All Programs (or Programs) EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 3. Click Add. 4. Select Local CD/DVD publisher, then click Next. 5. Select the product to be added from CD/DVD Publisher List, then click
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    setting is reflected for all the CD/DVD publishers registered. 1. Select Start ( in Windows 7 or Windows Vista) - All Programs (or Programs) EPSON Total Disc Maker - EPSON Total Disc Setup. The EPSON Total Disc Setup will start. 2. Select Common Setting for Publishing from the Tool menu. The Common
  • Epson PP 100 | User Manual - Page 19
    and data to CDs, or video to CDs, or copying CD/DVDs. ❏ Creating and editing CD/DVD labels. Starting EPSON Total Disc Maker Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs Point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. Using Your Software 19
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    . 2. Select Print Settings from Tool menu. From EPSON Total Disc Setup 1. Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs. Point to EPSON Total Disc Maker, and then click EPSON Total Disc Setup. 2. Select CD/DVD Publisher then click Properties. Using Your Software 20
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    -click EPSON PP-100PRN, then click Printing Preferences in the menu. Getting Information through Online Help You can access online help for items in the printer driver from your application or from the Windows Start menu. & See "Accessing the Printer Driver" on page 20. In the printer driver window
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    Total Disc Maker. 5. Click Uninstall/Change (Windows 7, Windows Vista, or Windows Server 2008) or click Change/Remove (Windows XP, Windows 2000, or Windows Server 2003). Note: If you cannot perform the uninstallation due to any problem, uninstall the software by double-clicking setup.exe in PP-100
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    Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating and printing CDs/DVDs. Note: For information on CDs/DVDs, see the following section. & See "Discs" on page 116. Turning Power On/off This section describes how to turn on/off power. Turning power
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    for creating small batches of discs at once. If the same type of discs are loaded into stacker 1 and 2 and Auto is selected for the input stacker setting, up to 100 CDs/DVDs can be continuously published by taking out published discs without refilling discs. Up to 1000 CDs/DVDs can be continuously
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    create up to 100 CDs/DVDs at once without refilling and taking out discs while publishing. Up to 1000 CDs/DVDs can be continuously published in a single job by refilling discs and taking out published discs. To use this mode, you need to place stacker 3 into the product. & See "Batch Mode" on page
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    to stacker 3 or 4 ❏ Batch Mode: Ejected to stacker 2 or 3 Note: The error mark will not be printed in the following cases. ❏ The job was canceled ❏ An incorrect disc type was found in the stacker ❏ Fatal error ❏ Not enough ink was left to print the error mark Notice for CD/DVD Writing and Printing
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    scratches on the disc may cause a write error. ❏ Printing on rib area may result in ink sticking, disc sticking, or color loss. ❏ Try to test print on a spare CD/DVD, and check the printed surface after waiting for one full day, especially before printing a large number of CDs/DVDs. ❏ After printing
  • Epson PP 100 | User Manual - Page 28
    not be possible depending on the type of CD/DVD source drive used. If problems occur, please try using a different CD/DVD source drive for copying. ❏ To copy from the drive using EPSON Total DIsc Maker, please log onto Windows as a user with administrator privileges (belonging to the administrator
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    2 mm (0.08") Notice for Barcode Printing ❏ When printing barcodes and 2D codes, be sure to use Epson brand ink cartridges. ❏ When printing barcodes and 2D codes on discs that are not Epson specified CD/DVDs, check whether the printed barcodes or 2D codes can be read correctly by a scanner. ❏ Do not
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    Standard Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. Publishing Discs 30
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    4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. 6. If you select stacker 4 as the output stacker, unlock the lock lever located on
  • Epson PP 100 | User Manual - Page 32
    printed on the discs. Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs. Point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to
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    2. Select type of discs to be published from the list, then click Apply. Publishing Discs 33
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    3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 34
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    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 35
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 36
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 37
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 38
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    3. Set Stacker Settings. ❏ Publish Mode: Select Standard Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Output Stacker will be displayed. 4. Click OK. Publishing Discs 39
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    instructions explain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. Publishing Discs
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    , the recommended writing speed of the disc cannot be used. In this case, reduce the writing speed. Especially with DVD±R DL, it is recommended to write with slow speed. Note: If Windows shuts down while processing a job, the job may be resumed when restarting Windows next time. Publishing Discs 41
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    External Output Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. Publishing Discs 42
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    4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. Publishing Discs 43
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    them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. Publishing Discs 44
  • Epson PP 100 | User Manual - Page 45
    9. Insert stacker 2. 10. If you select stacker 3 as the output stacker, insert stacker 3. c Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs 45
  • Epson PP 100 | User Manual - Page 46
    printed on the discs. Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs. Point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to
  • Epson PP 100 | User Manual - Page 47
    2. Select type of discs to be published from the list, then click Apply. Publishing Discs 47
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    3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 48
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    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 49
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 50
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 51
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 52
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    3. Set Stacker Settings. ❏ Publish Mode: Select External Output Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Select the type of discs that you loaded into stacker 2. ❏ Stacker 3: If you want to eject published discs to stacker 3, select Output
  • Epson PP 100 | User Manual - Page 54
    instructions explain how to publish CDs/DVDs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. Publishing Discs
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    , the recommended writing speed of the disc cannot be used. In this case, reduce the writing speed. Especially with DVD±R DL, it is recommended to write with slow speed. Note: If Windows shuts down while processing a job, the job may be resumed when restarting Windows next time. Publishing Discs 55
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    Batch Mode Loading CDs/DVDs Follow the steps below to load CDs/DVDs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. Publishing Discs 56
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    4. Load CDs/DVDs into stacker 1 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. 5. Insert stacker 1. Publishing Discs 57
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    them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load CDs/DVDs into stacker 2 with the printable side facing up. c Caution: Do not load the discs above the red line marked on the stacker; otherwise, the discs or product may be damaged. Publishing Discs 58
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    9. Insert stacker 2. 10. Insert stacker 3. c Caution: ❏ Make sure that there are no discs in stacker 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. Publishing Discs 59
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    for writing discs, and create the labels printed on the discs. Click Start ( in Windows 7 or Windows Vista), point to All Programs or Programs. Point to EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Publishing Discs 60
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    Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker and click Disc on the menu bar of EPSON Total Disc Maker. 2. Select type of discs to be published from the list, then click Apply. Publishing Discs 61
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    3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 62
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    Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker. Publishing Discs 63
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    2. Click Template tab and select a label design from the list, then click Apply. Publishing Discs 64
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    3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. Publishing Discs 65
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    Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup. Publishing Discs 66
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    3. Set Stacker Settings. ❏ Publish Mode: Select Batch Mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. 4. Click OK. Publishing Discs 67
  • Epson PP 100 | User Manual - Page 68
    Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. Publishing Discs 68
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    published discs from the stacker. The output stacker differs according to the publishing mode. Refer to the following table. Output stacker Stacker 2 Stacker 3 Mode Standard Mode Batch Mode External Output Mode Batch Mode Number of discs Up to about 50 discs Up to about 50 discs Publishing Discs
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    position is misaligned, adjust it using the printer driver. For details, refer to the printer driver Help. ❏ If the ink smears, adjust the color saturation. For details, refer to the printer driver Help. ❏ When publishing discs using Batch Mode, the number of discs output to stacker 3 is not always
  • Epson PP 100 | User Manual - Page 71
    If you need to pause publishing, follow the instructions below. When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to pause in the Unfinished Job list, and then select Pause Job from the
  • Epson PP 100 | User Manual - Page 72
    Resuming Publishing If you need to resume publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to resume in the Unfinished Job list, and then select Resume Job from the Job menu or click button. Publishing Discs 72
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    If you need to cancel publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to cancel in the Unfinished Job list, and then select Cancel Job from the Job menu or click button. Note: If a disc is being published, that processing is stopped, and the
  • Epson PP 100 | User Manual - Page 74
    a job before the others when more than one job is being published, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job menu or click button. The selected job will be
  • Epson PP 100 | User Manual - Page 75
    the status is displayed on the EPSON Total Disc Monitor. To check the ink cartridge status, do the following: ❏ EPSON Total Disc Monitor appears automatically when you start a job. You can check the ink cartridge status from this window. You can also run EPSON Total Disc Monitor from the Start menu
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    Precautions on Ink Cartridge Replacement Read all the instructions in this section before replacing the ink cartridges. ❏ Install all six ink cartridges. Disc publishing (write/print) cannot be done even if only one ink cartridge is missing. ❏ This product uses ink cartridges equipped with an IC
  • Epson PP 100 | User Manual - Page 77
    ink cartridges installed. Replacing an Ink Cartridge Note: ❏ Do not open the ink cartridge package until you are ready to install it in the product. ❏ To confirm the status of each ink cartridge, see the following section: & See "Using EPSON Total Disc Monitor" on page 98. Replacing Ink Cartridges
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    magenta ink cartridge, but the instructions are the same for all the cartridges. 1. Make sure that the Power light is on, but not flashing. 2. Open the ink cartridge cover. Note: Wait for 4 seconds or more before removing the ink cartridge. Otherwise, ink may squirt. Replacing Ink Cartridges 78
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    can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed promptly, the print head may dry out and be unable to print. ❏ Do not refill the ink cartridge. Other products not manufactured by Epson may cause damage
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    6. Place the new ink cartridge into the slot. Then push the ink cartridge until it clicks into place. 7. When you are finished replacing cartridges, close the ink cartridge cover. Replacing Ink Cartridges 80
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    the problem by checking errors and that the disc cover is closed. 3. Access the printer driver. See "Accessing the Printer Driver" on page 20. 4. Click the Utility tab; then click the Nozzle Check button. 5. Follow the on-screen instructions. Below are two sample nozzle check patterns. Compare
  • Epson PP 100 | User Manual - Page 82
    these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the head cleaning utility in the printer driver or from the product by using the buttons. c Caution: ❏ Do not open the ink cartridge cover
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    errors and the disc cover is closed. 3. Access the printer driver. See "Accessing the Printer Driver" on page 20. 4. Click the Utility tab; then click the Head Cleaning button. 5. Follow the on-screen instructions your ink cartridges may be old or damaged and may need to be replaced. & See
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    indicate errors and the disc Ink Cartridge" on page 77. Aligning the Print Head If you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using the print head alignment utility in your printer driver. Note: Disc discs when publishing several discs
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    stacker 1. 2. Make sure no lights indicate errors and the disc cover is closed. 3. Access the printer driver. See "Accessing the Printer Driver" on page 20. 4. Click the Utility tab, then click the Print Head Alignment button. 5. Follow the on-screen instructions to align the print head. c Caution
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    , clean cloth dampened with a mild detergent. Then, wipe the outside of the product dry with a dry, soft cloth. Note: ❏ After cleaning the product, close the disc cover and the stacker 4 tray to protect the product from dust. ❏ Make sure to clean the filter that is located on the rear of the
  • Epson PP 100 | User Manual - Page 87
    1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet. 2. Open the disc cover, and remove the stackers from the product. 3. Use a soft, clean cloth to carefully remove any dust or dirt from the stackers and inside of
  • Epson PP 100 | User Manual - Page 88
    maintenance and support of the product, the cumulative number of printed discs, and the service life of the drives. 1. Make sure that the product is connected to the computer via the USB cable and that the product is turned on. 2. Access the printer driver. See "Accessing the Printer Driver" on page
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    and unplug its power cord. 2. Disconnect the interface cable. 3. Remove all discs from the stackers. 4. Open the ink cartridge cover. Secure the ink cartridges with tape; then close the ink cartridge cover. 5. Close the disc cover and stacker 4 tray. Secure them with tape. 6. Attach the protective
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    ❏ Be sure to lift the product by the correct positions, as shown below. Maintaining Your Product 90
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    the control panel, and the EPSON Total Disc Monitor Utility. Refer to the appropriate section below. If you have a specific problem relating to publishing quality, a problem not related to publishing quality, a disc feeding problem, or if the product does not publish at all, refer to the appropriate
  • Epson PP 100 | User Manual - Page 92
    the discs from both the drive tray and the printer tray. 3. Fan the discs inside the input stacker to avoid disc sticking. 4. Insert other discs into the input stacker. 5. Close the disc cover and publish disc again. If the same error occurs frequently, contact your dealer. Troubleshooting 92
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    arm, turn on the product again and let initializing process remove the disc. Error associated with stacker Lights Power Busy Error Ink Stacker Conditions/Remedies 1234 Stacker 3 is inserted for Standard Mode or External Output Mode (when stacker 4 is set as the output stacker) Remove stacker
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    Lights Power Busy Error Ink Stacker Conditions/Remedies 1234 Stacker 3 is not correctly inserted for External Output Mode (when stacker 3 is set as the output stacker) or Batch Mode Make sure stacker 3 is correctly inserted. Stacker 1 is empty Load discs into stacker 1. Note: The Stacker lamp
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    empty in order to maintain print head quality. Therefore, some ink will be left in the ink cartridge. It is recommended to use a genuine ink cartridge. Ink cartridge not fully inserted All Ink lights are on. Check ink cartridges and make sure they are all fully inserted. Troubleshooting 95
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    by the software. There will be no lights indicating it. Please have an authorized Epson service center service the ink pad right away. The pad is nearly full and the unit will stop functioning when the pad becomes full. Do not attempt to service the unit yourself. Product maintenance error A product
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    number of times. Disc may have a problem. Replace the disc and resume job. If there is a problem with the drive, change the drive with EPSON Total Disc Setup and resume the job. If the same error occurs frequently, contact your dealer. Invalid disc error An invalid disc error has occurred, such
  • Epson PP 100 | User Manual - Page 98
    contact your dealer. EPSON Total Disc Monitor If a problem occurs while publishing, an error message will appear in the EPSON Total Disc Monitor window. If an error message appears indicating the parts inside the product are near the end of their service life or the waste ink pad in the product is
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    EPSON Total Disc Monitor, the following window appears: Job List Operation Guidance Ink Cartridge Status Drive/Printer/ Stacker Status EPSON Total Disc error messages as well as helpful tips for better publishing. ❏ Ink Cartridge Status: This provides a graphic display of the ink cartridge
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    Disc or the CD/DVD Tray Does Not Feed Correctly Disc Does Not Feed Remove the stack of discs and make sure of the following: ❏ The disc is not damaged. ❏ The disc is not too old. See the instructions that came with the disc for more information. ❏ The discs are not loaded above the red line in the
  • Epson PP 100 | User Manual - Page 101
    error continues to occur, contact your dealer. 1. Open disc cover. 2. Remove the disc from the tray. 3. Remove discs from the input stacker. 4. Insert other discs into the input stacker. 5. Close the disc cover and the job will resume. Disc Jams If a disc is left in the drive or printer until disc
  • Epson PP 100 | User Manual - Page 102
    in damaging the arm. If such an error occurs, turn off/on the power and try resolving the problem by initializing the product. If the error continues to occur, contact customer support. If your discs jam frequently, make sure of the following: ❏ The discs are smooth, not damaged. ❏ You are using
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    If you are having a print quality problem, then compare it with the illustrations below. Click the caption under the illustration that best resembles your or Smeared Printout" on page 105 Horizontal Banding ❏ Make sure the printable side of the disc is face up in the stacker. Troubleshooting 103
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    Epson ink cartridges. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge. & See "Replacing an Ink Cartridge" on page 77. ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product. & See "Publishing Discs
  • Epson PP 100 | User Manual - Page 105
    or Garbled Characters ❏ Clear any stalled print jobs from the Windows Spooler. ❏ Turn off the product and computer. Make sure the product's interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on page 22. Troubleshooting 105
  • Epson PP 100 | User Manual - Page 106
    is too Slow ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product. & See "Publishing Discs" on page 23. ❏ Close any unnecessary applications. ❏ Make sure the checkbox for High Speed is checked in the printer driver. Troubleshooting 106
  • Epson PP 100 | User Manual - Page 107
    normal speed. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on page 22. Ink Adheres to the Recording Surface ❏ Depending on the type of disc, ink may adhere to the recording surfaces match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your dealer. Troubleshooting 107
  • Epson PP 100 | User Manual - Page 108
    more memory in your computer. ❏ Uninstall the printer driver, then reinstall it. & See "Uninstalling Software" on page 22. The Ink Light is Flashing or is On after you Replace the Cartridge Make sure the ink cartridge is correctly installed. Software Cannot be Installed ❏ Is the USB cable unplugged
  • Epson PP 100 | User Manual - Page 109
    by the Software Ink pad is nearly full. Please have an authorized Epson service center replace the ink pad right away. The pad is nearly full, and the unit will stop functioning when the pad becomes full. Do not attempt to service the unit yourself. Disc Cannot be Published If the user is logged
  • Epson PP 100 | User Manual - Page 110
    computer operating system name and version ❏ Names and versions of the software applications you normally use with your product Help for Users in the United States and Canada Contacts for information, support, and services are: Discproducer Technical Support: 562-276-1360 Location: Epson America Inc
  • Epson PP 100 | User Manual - Page 111
    Or contact your local distributor or Epson sales company. If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at: http://download.epson-discproducer.com Help for Australia Contacts for information, support, and services are: Epson Australia Pty Ltd 3 Talavera Road
  • Epson PP 100 | User Manual - Page 112
    cover: Secures the ink cartridges. Open only when installing or replacing ink cartridges. b. Control panel: Use the button and monitor the lights to control your product. See the next section for details. c. Disc cover: Open when loading or taking out the discs. d. Power button: Turns the product
  • Epson PP 100 | User Manual - Page 113
    at least 10 cm (3.94") between the back of the product and the wall for ventilation. i. Rear printer cover: Open this cover only when a disc is stuck in the printer tray. c Caution: Before opening the rear printer cover, be sure to unplug the power cable from the wall outlet. Be sure to attach this
  • Epson PP 100 | User Manual - Page 114
    lever when you use stacker 3 in External Mode or Batch Mode. o. Stacker 3: Use stacker 3 as a disc output stacker. Holds up to about 50 discs. p. Stacker 4: Use stacker 4 as a disc output stacker. Holds up to about 5 discs. q. Printer: Prints on label surface of discs. r. Drive 2: Writes data on the
  • Epson PP 100 | User Manual - Page 115
    C13S020449 C13S020450 C13S020451 C13S020452 To purchase a PP-100 series exclusive ink cartridge, check with the dealer where you purchased your PP-100 or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.com (United States and Canada) Product
  • Epson PP 100 | User Manual - Page 116
    Discs Epson offers the specified CD-R and DVD-R discs for all your printing needs. Technical Specifications Discs c Caution: Printable discs are 12 cm (4.72") CD/DVD discs. The 80 mm (3.15") discs are not supported. Note: ❏ Since the quality of any particular brand or type of disc may be changed
  • Epson PP 100 | User Manual - Page 117
    Also, do not erase once printed. ❏ Do not use with an auto loading mechanism, a drive with a holding mechanism larger than 33 mm, or an automotive drive. Depending on the condition used, the printing surfaces may stick. ❏ A published CD/DVD may not be readable on another type of drive or player due
  • Epson PP 100 | User Manual - Page 118
    for label printing. The printable area can be set from the Set Inner/Outer Diameter screen of EPSON Total Disc Maker. In the Set Inner/Outer Diameter screen, you can select Standard, Wide, or set manually. The following diagram shows the printable area for Standard and Wide. Printing will be done in
  • Epson PP 100 | User Manual - Page 119
    ink sticking, disc sticking, and ink erasure, take the following action to avoid that. -Set Drying Time on the printer driver's printer settings screen and print. Although throughput may be reduced, problems will be avoided or reduced, since the disc will be ejected after a set time. -Enable Publish
  • Epson PP 100 | User Manual - Page 120
    on CDs/DVDs with a commercially available software package that supports CD/DVD printing, you have to make the following settings. Size Type Margins on all sides 124 x 124 mm (4.88 x 4.88") CD/DVD Label, CD/DVD Premium Label, or Epson Specified CD/DVD Label 2 mm (0.08") Ink Cartridges Color
  • Epson PP 100 | User Manual - Page 121
    Job processing speed Write and print Print only Printing direction CD 30 discs/hr When using EPSON specified CD-R, drive speed of 40x, writing 600 MB data, and Speed/Bidirectional printing. DVD 15 discs/hr When using EPSON specified DVD-R, drive speed of 12x, writing 3.8 GB data, and Speed
  • Epson PP 100 | User Manual - Page 122
    Speed CD-R DVD-R DVD+R DVD-R DL DVD+R DL 40x / 32x / 24x /16x / 10x / 4x 12x / 8x / 6x / 4x / 2x / 1x 12x / 8x / 6x / 4x / 2.4x 8x / 6x / 4x / 2x 8x / 6x / 4x / 2.4x Mechanical Drive Stacker capacity Dimensions Weight Two drives, tray loading type Stacker 1 to 3: Max. about 50 discs Stacker
  • Epson PP 100 | User Manual - Page 123
    22 Class B AS/NZS CISPR22 Class B EN60950-1 EN55022 Class B EN61000-3-2 EN61000-3-3 EN55024 IEC60950-1 CISPR Pub. 22 Interface Compliance Communication speed USB 2.0 Hi-Speed (480 Mbps) Full-Speed (12 Mbps) Product Information 123
  • Epson PP 100 | User Manual - Page 124
    Lifetime Epson estimates lifetime for components of this product to be as follows: Expected Lifetime: ❏ Ink pad life: About 30,000 discs printed The ink pad is estimated to need replacing after about 30,000 discs. Based on printing 2,000 discs per month, bidirectional. Actual results will vary based
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User’s Guide
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