Epson Perfection 3200 Pro Product Support Bulletin(s)
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- Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 1
Problem: When launching a Twain-compliant scanning application after deleting your Epson Scan driver with an Epson Scan uninstaller not compatible with your scanner model, the application will force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a Perfection - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 2
a Power PC-based Epson Scan driver to a Universal Binary driver, first delete the Power PC driver using only the Power PC driver for your scanner model. Then install the Universal Binary driver. If the above procedure does not resolve the problem, then manually verify that the Epson Scan files and - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 3
EPSON Product Support Bulletin Date: PSB #: Reference: Product(s): Subject: 4/2/2004 Originator: TC PSB.2004.04.002 Authorization: N/A Total Pages: 2 Perfection 3200 Series Scanner LaserSoft Imaging™ SilverFast® Driver issues with Windows 2000 and XP This bulletin was created to inform - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 4
site navigate to the "Download >SilverFast Update" page. 3. Select "Version 6" then select "SilverFast Ai 6" for the Perfection 3200 PRO, or select "SilverFast SE 6" for the Perfection 3200 Photo. 4. Next, select the make and model "Epson, Perfection 3200 Photo" (Note: The "Photo" model is the only - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 5
EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 2/2/2004 Originator: PSB.2004.02.008 Authorization: TE03-379 Rev. A Total Pages: Perfection 1670/2400/3170/3200 Series Scanners & Stylus CX3200/5200/5400/6400/Stylus Photo Save File Assistant window. • Copy (Center - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 6
the View Images Assistant window. Resolution: Epson has released patches that fix the issues listed above. The patch files are available for download from the Epson website. Action: Go to www.epson.com. Click on Drivers and Downloads. Select your product model. On the Downloads page select the patch - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 7
return to the default after using the Reset buttons. Perfection 3170 Photo only: Fixes cropping issues that may occur when using the Auto Marquee tool. Supported OS Windows98, Windows Me, Windows2000, Windows XP Action: Download the updated Epson Scan driver as needed to correct any of the issues - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 8
/1650/1660/1670/2400/2450/3170/3200 Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3 This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the following models: Perfection 610/640/1200/1240/1250 - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 9
Epson web site. Go to www.epson.com and click on Drivers & Downloads. Select your scanner model. On the Downloads page look for TWAIN Driver and Epson Scan Utility v.1.28A in the Macintosh section. To Install Epson Scan 1.28A: 1. Launch the EPSON Scan Installer and follow the on screen instructions - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 10
and Save. Note: The patch supports Mac OS 10.3 and 10.3.1 only. The patch does not fix any issues that may occur when using Copy Center. Action: The patch files are available on the Epson web site. Go to www.epson.com and click on Drivers & Downloads. Select your scanner or multi-function device. On - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 11
Perfection 1670 Photo/2400 Photo/3170 Photo and 3200 Photo Subject: EPSON Scan release v.1.28A for Macintosh This bulletin was created to inform you of a new Epson Scan Twain driver (v.1.28A) for Mac written in Delphi. • Updated to the latest ICC profile: EW-sRGB • Updated with the latest DTR - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 12
compliant driver for the Perfection 3200 series scanner for Macintosh OS 10.2.x. This new driver (Epson Scan v. 1.21A) has two new features: Easy Photo FixTM Technology featuring one-touch color restoration and a dust removal feature for film scans. Please note that this driver is for native Mac OS - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 13
SilverFast Technical support. • When navigating the LaserSoft SilverFast Update menus, select "EPSON" as the Manufacturer. Select "Perfection 3200 Photo" for both the Photo and "Pro" models. Select the Installation type as "PhotoShop Plug-in". • The Ai 6 and SE 6 plug-in drivers with revision - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 14
-in USB 2.0 and IEEE-1394 connection host adapter products on the market that include drivers for Windows and Macintosh OS that did not originally support specific interfaces. Epson has released several scanner products with built-in USB 2.0 and/or IEEE-1394 (FireWire) ports. This document provides - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 15
Bus 2.0 Support in Windows 2000 for more information. Important Notes: 1.) Operating system must not be an upgrade from Windows 95. 2.) For Windows 2000 or XP you must be logged in as an administrator or as a user with administrator rights before you can install and use EPSON software. 3.) USB - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 16
EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 04/1/2003 Originator: TC PSB.2003.04.001 Authorization: N/A Total Pages: 2 Perfection 640U/1240U/1250/1640SU/1650/2450/1260/1660/2400/3200 Series Scanners and the Stylus CX 3200/5200 all-in-one series Smart Panel - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 17
copy of your document should look very close to the original with no background colors added. Note: The Copy utility was designed to scan and print a copy the scanner's document mat that is showing will be included as part of your copy. Some bright white papers can cause a noticeable contrast - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 18
EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 1/17/2004 Originator: TC PSB.2003.02.002R1 Authorization: N/A Total Pages: 1 Perfection 1660/2400/2450/3200/1670/3170/4870 Series Scanners Windows XP warning message for HI-SPEED USB (USB 2.0) Devices This bulletin - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 19
users of a typographical error in the table of supported email applications in the Scan to E-mail utility for Epson's Smart Panel 2.5A and 2.6A. Smart Panel 2.5A supports the Perfection 1260/1660/2400/3200 series scanners. Smart Panel 2.6A supports the Stylus CX3200/5200. The table can be found - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 20
Below, is some additional information on AOL support, taken from NewSoft's Inc. Support web site, URL = http://www.newsoftinc.com/ Q: Can Scan to E-mail support AOL/MSN mail? A: Smart Panel does not support web-based mail. You need to use a MAPI compliant e-mail programs to send a new e-mail in Scan - Epson Perfection 3200 Pro | Product Support Bulletin(s) - Page 21
Q: Which E-mail program is supported with Scan to E-mail? A: For Windows: Outlook Express 4.5 / 5.0/6 MS Outlook 98 / 2000 / 2002 CC Mail 6.0 - 8.0 PostPet 2.0 Netscape Messenger 4.7 Note: Smart Panel supports MAPI compliant e-mail programs. For Macintosh: Outlook Express 4.5 / 5.0 Eudora Mail Lite
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PSB.2007.04.001
EPSON
Product Support Bulletin
Date:
April 2, 2007
Originator:
VS
PSB #:
PSB.2007.04.001
Authorization:
Reference:
TI 06-0491 Rev.B
Total Pages:
2
Product(s):
Expression 10000XL/1640 XL/1680/1600/800/836 XL, Perfection
3490/3590/4490/V700/V750/V100/V350/1240U/1250/1260/1640/1650/1660/
1670/2400/2480/2580/3170/3200/4180/4870/4990/640U/1200U/610, GT-
2500/15000/30000 series scanners
Subject:
Scanning Application Force Quits on Mac OS 10.4
This bulletin was created to inform you of an error that may occur when opening a TWAIN-
compliant scanning application on a Macintosh computer running OS 10.4.
Description of Problem:
When launching a Twain-compliant scanning application after deleting your Epson Scan driver
with an Epson Scan uninstaller not compatible with your scanner model, the application will
force quit during start-up. For example, using a Perfection 4490 driver uninstaller to delete a
Perfection 3490 driver will cause your scanning application to suddenly close during start-up.
This issue affects the following TWAIN-compliant applications:
EPSON Creativity Suite
When pressing the Scan button, the Scan
Assistant force quits
Copy Utility
Force quits during start-up
Photo Impression
Force quits during start-up
Photoshop Elements
Force quits during start-up
Photoshop
Force quits during start-up
Photoshop CS2
Force quits during start-up
This issue can also occur under the following conditions:
1) Dragging the Epson Scan folder (located in the Applications folder) to the Trash can
2) Upgrading your scanner and using the Epson Scan driver from the new scanner to
delete the driver from the older scanner, and then installing the new driver
Operating Systems Effected:
Mac OS 10.4 to 10.4.9
Affected Epson Scan Driver Versions:
2.70A or later