Epson SP9900HDR Printer Guide
Epson SP9900HDR - Stylus Pro 9900 Color Inkjet Printer Manual
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Epson SP9900HDR manual content summary:
- Epson SP9900HDR | Printer Guide - Page 1
Epson Stylus® Pro 7900/9900 PRINTER GUIDE - Epson SP9900HDR | Printer Guide - Page 2
applied to other printers. Trademarks Epson, Epson Stylus, UltraChrome, and MicroWeave are registered trademarks, Epson SpectroProofer is a trademark, and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. UltraSmooth and Piezo Pro are registered trademarks; PhotoEnhance - Epson SP9900HDR | Printer Guide - Page 3
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular - Epson SP9900HDR | Printer Guide - Page 4
- Epson SP9900HDR | Printer Guide - Page 5
and Assembling the Stand 22 Unpacking the Printer and Mounting It on the Stand 25 Attaching the Paper Basket (Epson Stylus Pro 7900 27 Attaching the Paper Basket (Epson Stylus Pro 9900 34 Completing Setup and Connecting the Power Cord 42 Installing Ink 46 Connecting to Your System 48 - Epson SP9900HDR | Printer Guide - Page 6
Media 58 Guidelines for Using Epson Media 58 Using Roll Paper 59 Roll Paper Guidelines 59 Selecting the Paper Type 59 Setting Up Automatic Media Tracking and Identification 61 Placing the Paper in the Printer 62 Loading the Paper for Printing 68 Cutting Paper Manually with the Built-in - Epson SP9900HDR | Printer Guide - Page 7
Borderless Image Expansion 116 Choosing Advanced Black and White Photo Settings 116 Creating a Custom Preset and Printing 119 Managing Print Jobs 120 Selecting the Correct Media Type Setting 121 4 Printing With Epson Drivers for Windows . . 123 Sizing Images for Borderless Printing on Roll - Epson SP9900HDR | Printer Guide - Page 8
Status From the Printer Driver 153 Checking and Cleaning the Print Head 154 Running the Nozzle Check and Head Cleaning Utilities 154 Checking and Cleaning the Print Head Using the Control Panel . . 156 Automatically Checking and Cleaning the Print Head 156 Running Cleaning Cycles 157 Aligning - Epson SP9900HDR | Printer Guide - Page 9
the Printer Driver 193 Macintosh OS X 10.5 193 Macintosh OS X 10.4 193 Windows 193 A Specifications 195 Environmental 195 Electrical 195 Dimensions and Weight 196 Printer Interfaces 196 Safety Approvals 196 Media 196 Roll Paper 196 Cut Sheets 197 Printable Area 199 Ink Cartridges 199 - Epson SP9900HDR | Printer Guide - Page 10
10 | Contents 10 - Epson SP9900HDR | Printer Guide - Page 11
, using the Epson® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem. For additional information, see the following: • The Quick Reference Guide provides a handy - Epson SP9900HDR | Printer Guide - Page 12
Your Epson Stylus® Pro 7900/9900 offers these optional upgrades and accessories: Optional equipment Option Automatic Take-Up Reel System (Pro 9900 only) Epson SpectroProofer™ 44-inch (Pro 9900 only) Epson SpectroProofer 24-inch (Pro 7900 only) Epson SpectroProofer 44-inch UV (Pro 9900 only) Epson - Epson SP9900HDR | Printer Guide - Page 13
serial number and proof of purchase. Visit Epson's support website at epson.com/support and select your product for solutions to common problems. You can download drivers, firmware, and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Caution: Using an - Epson SP9900HDR | Printer Guide - Page 14
more recommended) • At least 32GB of free hard disk space for software and processing files • Quad-speed (4×) CD-ROM or DVD drive for installing the printer software • For USB connection: a Windows-compliant USB Hi-Speed 2.0 port and a shielded USB "AB" cable from Series A (computer) to Series - Epson SP9900HDR | Printer Guide - Page 15
Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 7900 weighs about 186 lb (84.5 kg) and the Epson Stylus Pro 9900 weighs about 256 lb (116 kg) without the stand, paper basket, ink, or paper. Make - Epson SP9900HDR | Printer Guide - Page 16
ampere rating. • Do not block or cover the openings in the printer's case. • Do not put your hand inside the printer during printing. • Do not move the print head by hand unless instructed to do so by an Epson service technician; otherwise you may damage the printer. • Do not insert objects through - Epson SP9900HDR | Printer Guide - Page 17
because the printer automatically performs a reliability check. • If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary - Epson SP9900HDR | Printer Guide - Page 18
18 | Introduction Printer Parts These illustrations show the Epson Stylus Pro 9900, but the parts are the same for the Pro 7900 unless otherwise noted. Front Roll paper holder Roll paper cover Front cover Control panel Ink bay Paper basket Back Interface connector for optional equipment USB - Epson SP9900HDR | Printer Guide - Page 19
button OK button Menu button Pause/reset light and button Ink open button Paper cut button Paper feed down button LCD display Left arrow or paper source button LCD Display Platen gap Roll paper margin Paper source Ink cartridge status Auto Take-Up Reel Spectro Paper Proofer number Roll - Epson SP9900HDR | Printer Guide - Page 20
20 | Introduction 20 - Epson SP9900HDR | Printer Guide - Page 21
its stand. Before you begin, make sure you have sufficient space to set up and use the printer-at least 12 inches on all sides in addition to the dimensions shown: • 53.4 × 35.6 inches (1356 × 903 mm) for the Epson Stylus Pro 7900 • 73.4 × 52 inches (1864 × 1318 mm) for the Epson Stylus Pro 9900 21 - Epson SP9900HDR | Printer Guide - Page 22
22 | Setting Up the Printer For assembly, you need floor space of approximately: • 8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7900 and stand • 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9900 and stand Unpacking and Assembling the Stand 1. Lift the box up and away from the shipping pallet - Epson SP9900HDR | Printer Guide - Page 23
Setting Up the Printer | 23 Note: Make sure you tighten all bolts before moving to the next section. 3. Insert the strut into the left side as shown. (The sides are labeled L and R.) 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts. 23 - Epson SP9900HDR | Printer Guide - Page 24
24 | Setting Up the Printer 5. Insert the strut into the right side and fasten it with 3 bolts as shown. 6. Lock the casters. 24 - Epson SP9900HDR | Printer Guide - Page 25
Mounting It on the Stand 1. Make sure you have all the items shown below: 11 Ink cartridges Cable guides Printer Note: Make sure you save the box and packaging in case you need to ship the printer. Roll paper holders Documentation and software CD Power cord 2. Remove the cardboard panels and - Epson SP9900HDR | Printer Guide - Page 26
26 | Setting Up the Printer 4. Mount the printer on the stand as shown, aligning the pegs with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers. 26 - Epson SP9900HDR | Printer Guide - Page 27
| 27 Attaching the Paper Basket (Epson Stylus Pro 7900) The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 9900, see page 34 for instructions on attaching the paper basket. 1. Make sure you have all the - Epson SP9900HDR | Printer Guide - Page 28
28 | Setting Up the Printer 3. Use the pins to fasten the posts in place. 4. Insert the round and square poles into the basket cloth as shown. 28 - Epson SP9900HDR | Printer Guide - Page 29
Setting Up the Printer | 29 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand. 29 - Epson SP9900HDR | Printer Guide - Page 30
30 | Setting Up the Printer 7. Insert the black plastic connectors into both ends of the square pole. 8. Fasten the black plastic connectors onto the posts on each side of the stand. 30 - Epson SP9900HDR | Printer Guide - Page 31
Setting Up the Printer | 31 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs. 31 - Epson SP9900HDR | Printer Guide - Page 32
32 | Setting Up the Printer 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand. 32 - Epson SP9900HDR | Printer Guide - Page 33
Setting Up the Printer | 33 13. Loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: Now go to "Completing Setup and Connecting the Power Cord" on page 42. 33 - Epson SP9900HDR | Printer Guide - Page 34
34 | Setting Up the Printer Attaching the Paper Basket (Epson Stylus Pro 9900) The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 7900, see page 27 for instructions on attaching the paper basket. 1. Make - Epson SP9900HDR | Printer Guide - Page 35
Setting Up the Printer | 35 3. Use the pins to fasten the posts in place. 4. Attach the other two posts to the back of the stand. 35 - Epson SP9900HDR | Printer Guide - Page 36
36 | Setting Up the Printer 5. Use the pins to fasten the posts in place as shown. 6. Insert the round and square poles into the basket cloth as shown: 36 - Epson SP9900HDR | Printer Guide - Page 37
Setting Up the Printer | 37 7. Place the basket under the printer as shown. 8. Snap the center pole in the holder on each side of the stand. 37 - Epson SP9900HDR | Printer Guide - Page 38
38 | Setting Up the Printer 9. Insert the black plastic connectors into both ends of the square pole. 10. Fasten the black plastic connectors onto the posts on each side of the stand. 38 - Epson SP9900HDR | Printer Guide - Page 39
Setting Up the Printer | 39 11. Snap the back pole into the holders as shown. 12. Attach the end pieces to the poles at the back of the basket. 39 - Epson SP9900HDR | Printer Guide - Page 40
40 | Setting Up the Printer 13. Lift the back of the basket and attach the end pieces to the posts at the back of the stand. 14. Insert the rod into the fabric channel. 40 - Epson SP9900HDR | Printer Guide - Page 41
Setting Up the Printer | 41 15. Insert the free ends of the rod into the holes in the sides of the stand. 16. Loop the tabs over the rod as shown. 41 - Epson SP9900HDR | Printer Guide - Page 42
setup process and connect the power cord. Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or right side of the stand. Store the Printer Guide in the holder. 2. Unlock the casters. Then move the printer to the place of use. (The casters are meant for moving the - Epson SP9900HDR | Printer Guide - Page 43
Setting Up the Printer | 43 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper cover and remove the tape and packing material. 43 - Epson SP9900HDR | Printer Guide - Page 44
44 | Setting Up the Printer 5. Open the front cover and remove the tape and packing material. Note: The illustrations in the following sections show the Epson Stylus Pro 9900, but the instructions are the same for the Pro 7900. Save the packing material in case you need to ship the printer. 6. - Epson SP9900HDR | Printer Guide - Page 45
side Power cord on right side 9. For the Pro 9900, attach the loops on the paper basket cords to the cable guides. Caution: Do not use an outlet that is controlled by an automatic timer or wall switch. Otherwise, you may accidentally shut off the printer and cause damage. 10. Plug the power cord - Epson SP9900HDR | Printer Guide - Page 46
used. The cartridges shipped with your printer are provided mainly to charge the ink system. Make sure you order a new set of cartridges as soon as possible. 1. Press the P Power button to turn on the printer. In a moment, INSTALL INK CARTRIDGE appears on the LCD display and the ink covers pop open - Epson SP9900HDR | Printer Guide - Page 47
LC) 5 Matte Black (MK) 6 Photo Black (PK) Right ink bay Slot no. Cartridge 7 Vivid Magenta (VM) 8 Light Black (LK) 9 Green (G) 10 Light Light Black (LLK) 11 Vivid Light Magenta (VLM) 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the - Epson SP9900HDR | Printer Guide - Page 48
. 6. After installing all 11 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P Power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. See page 57 for instructions. Connecting to Your System - Epson SP9900HDR | Printer Guide - Page 49
driver on the Epson support site at www.epson.com/support. Installing the Software for Macintosh Follow the steps below to install the software on a Macintosh. For Windows, see page 52. 1. Turn on your Macintosh and your printer. 2. Insert the printer software CD-ROM. 3. Double-click the Epson - Epson SP9900HDR | Printer Guide - Page 50
the EpsonNet folder into the trash. Then reinstall your printer software. 6. Click the Install button. 7. Follow the on-screen instructions to install the software and manuals, register your printer, and place links to Epson Professional Imaging and myEpsonPrinter.com websites on your desktop. 50 - Epson SP9900HDR | Printer Guide - Page 51
Fax from System Preferences. Click the + button, then select your printer and click Add: For Mac OS X 10.4, open the Printer Setup Utility. Click Add. You see your printer in the Printer Browser: Tip: If you want to rename the printer for easier identification, enter a new name for it in the Name - Epson SP9900HDR | Printer Guide - Page 52
For network connection, click More Printers and select a connection, such as EPSON TCP/IP. Select your printer from the list and click Add. You see your printer in the Printer List. 10. Go to page 54 to update your printer firmware, if necessary. Note: With Windows Vista, if you see the AutoPlay - Epson SP9900HDR | Printer Guide - Page 53
. If you didn't create a port for the printer, select FILE. 8. When you see the final installation screen, click Exit. 9. Register your printer with Epson, then remove the printer software CD-ROM. 10. If you need to create a port, see the on-screen Network Guide. Go to the next section to update the - Epson SP9900HDR | Printer Guide - Page 54
and download the latest firmware from the Epson website. If you need to download the firmware manually, visit Epson's support website at epson.com/support, select your product, then click Drivers & Downloads. Choose the firmware update version for Macintosh or Windows and follow the instructions on - Epson SP9900HDR | Printer Guide - Page 55
need to align the print head, as described on page 158. 6. When the update is complete, close the Firmware Updater window and Epson LFP Remote window. If you connected your printer to a network, follow the instructions in the next section to configure the printer for your network. Configuring the - Epson SP9900HDR | Printer Guide - Page 56
56 | Setting Up the Printer 56 - Epson SP9900HDR | Printer Guide - Page 57
for your paper Selecting Media for Your Printer Epson offers a variety of coated, glossy, matte, and fine art paper, as well as other media, for your printer. The following table shows the paper sizes you can use: Supported paper sizes Roll paper Pro 9900 Width 10 to 44.0 in. (203 to 1118 mm - Epson SP9900HDR | Printer Guide - Page 58
rolls. Check the Epson Pro Imaging website at www.proimaging.epson.com or your Epson Professional Imaging Authorized printer driver software and on the printer's control panel. See page 106 (Mac OS X), or page 132 or page 135 (Windows) for instructions on selecting the paper source in your printer - Epson SP9900HDR | Printer Guide - Page 59
(61 cm) for the Pro 7900, or 44 inches (112 cm) for the Pro 9900. Manually switching rolls is a simple if you want the paper to be cut automatically after each page is printed. • Choose if type of paper, you need to select the paper type on the printer's control panel. 1. Press r Menu. 2. Press u or - Epson SP9900HDR | Printer Guide - Page 60
your paper does not appear on the control panel, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine - Epson SP9900HDR | Printer Guide - Page 61
Satin PremierArt Water Resistant Canvas Premium Canvas Matte Piezo Pro® Matte Canvas Canvas Others Enhanced Matte Posterboard Somerset Velvet Syn. Setting Up Automatic Media Tracking and Identification Before you load roll paper in the printer, you can set up the automatic media tracking system. - Epson SP9900HDR | Printer Guide - Page 62
Media Tip: You can use Maintenance mode to switch the units of measurement in the printer from meters to feet. See page 164 for instructions. 6. Press u to go back to REMAINING PPR SETUP. 7. Press d to . Press to exit the menu. Placing the Paper in the Printer 1. Open the roll paper cover. 62 - Epson SP9900HDR | Printer Guide - Page 63
Handling Paper and Other Media | 63 2. Push the lock lever down firmly, then move the roll paper holder to the left. 3. Place the roll on top of the printer. 63 - Epson SP9900HDR | Printer Guide - Page 64
64 | Handling Paper and Other Media 4. If necessary, adjust the roll media adapters to fit the core size of the roll paper. 2-inch core: 3-inch core: 5. Release the tension lever on both adapters. 64 - Epson SP9900HDR | Printer Guide - Page 65
Handling Paper and Other Media | 65 6. Push the adapters into the paper core at both ends of the roll. Then pull down the tension levers. 7. Move the roll paper to the right side until it touches the roll paper guide. 65 - Epson SP9900HDR | Printer Guide - Page 66
66 | Handling Paper and Other Media 8. Slide the roll paper holder to align the left adapter with the u on the holder. 9. Roll the paper slowly into position. 66 - Epson SP9900HDR | Printer Guide - Page 67
Handling Paper and Other Media | 67 10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters. 11. Pull up the lock lever to lock the paper in place. 12. If the light is not on, press the button. 67 - Epson SP9900HDR | Printer Guide - Page 68
68 | Handling Paper and Other Media Loading the Paper for Printing 1. Insert the paper into the slot and pull it down. If the paper doesn't come out, you may need to lower the suction by pressing the d Paper Feed button. Make sure you return the suction to normal after the paper is loaded. 68 - Epson SP9900HDR | Printer Guide - Page 69
to stop. Do not open the front cover while printing is in progress, or your print quality might be affected. 3. Press the button. 4. Press the button to move the paper into printing position or wait for the paper to move into position automatically. 5. If you see a question on the display - Epson SP9900HDR | Printer Guide - Page 70
of non-Epson media. Cutting Paper Manually with the Built-in Cutter When you're not using the Auto Cut On setting, you can cut roll paper manually by pressing also specify trim lines from your printer driver software. For instructions, see pages 98 or 114 (Mac OS X) or page 134 (Windows). 70 - Epson SP9900HDR | Printer Guide - Page 71
Handling Paper and Other Media | 71 Removing Paper from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. • If automatic media tracking is on, the barcode and paper information is printed. • If you are not using the Auto Take-Up Reel, the paper is rewound - Epson SP9900HDR | Printer Guide - Page 72
72 | Handling Paper and Other Media • If you are using the Auto Take-Up Reel, you need to rewind the paper manually. 3. Push down the lock lever firmly to release it. Then move the roll paper holder all the way to the left and remove it from the roll. 72 - Epson SP9900HDR | Printer Guide - Page 73
Handling Paper and Other Media | 73 4. Roll the paper forward so that it rests on top of the printer. 5. Pull up the tension levers, then remove the adapters from the paper roll. 6. Rewind the paper carefully and place it in its original package. 73 - Epson SP9900HDR | Printer Guide - Page 74
inches (61 cm) for the Pro 7900 or 44 inches (112 cm) for the Pro 9900. You can leave your roll paper in the printer when you print on cut sheets fast and easy. button. This prevents 1. Make sure the printer is turned on and the roll paper cover is closed. 2. Press the l Paper Source button until - Epson SP9900HDR | Printer Guide - Page 75
. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover. 4. Press d. The sheet feeds into printing position automatically. 5. If you see a question on the display about paper settings, select Yes if the settings are correct, or select No - Epson SP9900HDR | Printer Guide - Page 76
more than 19 mil (0.5 mm) thick and 28.6 inches (728 mm) long, which should be loaded in landscape orientation (Pro 9900 only). 1. Make sure the printer is turned on and the roll paper cover is closed. 2. Press the l Paper Source button until the Sheet icon appears on the LCD display. 3. Press the - Epson SP9900HDR | Printer Guide - Page 77
Other Media | 77 Note: If you notice head strikes on your prints, make sure your paper is flat. You can also try changing the PLATEN GAP setting to WIDE. If that doesn't solve the problem, try changing it to WIDER. Caution: To avoid damaging the printer, make sure you do not select the - Epson SP9900HDR | Printer Guide - Page 78
re printing on non-Epson media and not using the Epson driver, you may also printer. Use this method for paper more than 19 mil (0.5 mm) thick or any prints that are 62 inches (157 cm) or longer (for the Pro 9900) or 36 inches (91 cm) or longer (for the Pro 7900). 1. If you are using the paper guides - Epson SP9900HDR | Printer Guide - Page 79
Handling Paper and Other Media | 79 2. For the Pro 9900, raise the back of the basket all the way up. 3. Open the tabs at the front of the basket and tilt it down. Then raise the paper guides. 4. Raise the front of the basket so that the surface is taut. Then lower the paper - Epson SP9900HDR | Printer Guide - Page 80
80 | Handling Paper and Other Media Note: To avoid paper feed errors, do not allow prints to stack up in the paper basket. Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the paper guides and tilt the front of the basket down. 2. Lower the - Epson SP9900HDR | Printer Guide - Page 81
Handling Paper and Other Media | 81 3. For the Pro 9900, adjust the basket based on your print size. • 23.4 × 33.1 inches (A1) or smaller Note: If printouts on matte paper have banding, pull the paper guides forward. • Larger than 23.4 × 33.1 inches (A1) 81 - Epson SP9900HDR | Printer Guide - Page 82
82 | Handling Paper and Other Media Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. For the Pro 9900, raise the back of the basket. 2. Raise the paper guides, then adjust the tabs and raise the front of the basket. Lower the paper guides. 82 - Epson SP9900HDR | Printer Guide - Page 83
choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media-especially if you use non-Epson paper or a paper not supported by the driver. Use the paper configuration - Epson SP9900HDR | Printer Guide - Page 84
also make similar settings using the printer driver software. For instructions, see page 112 (Mac OS X) or page 141 (Windows). • PAPER FEED ADJUST helps eliminate with non-Epson media and avoid smearing the ink. You can make the print head wait up to 10 seconds after each pass to allow ink to dry - Epson SP9900HDR | Printer Guide - Page 85
Handling Paper and Other Media | 85 Printing Your Paper Configurations You can print a list showing the settings for all your paper configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press r Menu, then press d to highlight TEST PRINT. Press r - Epson SP9900HDR | Printer Guide - Page 86
86 | Handling Paper and Other Media 86 - Epson SP9900HDR | Printer Guide - Page 87
Your Epson Stylus Pro 7900 or Pro 9900 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode. ICC profiles for ColorSync® are included, so you can use color management - Epson SP9900HDR | Printer Guide - Page 88
Printing With Epson Drivers for mm) to it. Paper sizes with the Auto Expand option provide the best solution for borderless printing with minimal image clipping. Using this setting, you mm) 43.8 inches (1112.5 mm) 44.34 inches (1126.2 mm) 44.23 inches (1123.4 mm) * Epson Stylus Pro 9900 only 88 - Epson SP9900HDR | Printer Guide - Page 89
page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you're using Epson media. You can also choose additional settings for more control over your printer and color output. 1. Open the file you want to print and - Epson SP9900HDR | Printer Guide - Page 90
90 | Printing With Epson Drivers for Macintosh Note: If you need more information about print options, click the ? button. 3. Choose your printer from the Printer menu. Select your printer Note: If you don't see the Paper Size setting in the Print window, check for it in your application before - Epson SP9900HDR | Printer Guide - Page 91
Printing With Epson Drivers for Macintosh | 91 Also be sure to select roll paper options, as described on page 98. Select the paper size, then choose the setting The - Epson SP9900HDR | Printer Guide - Page 92
92 | Printing With Epson Drivers for Macintosh • Roll Paper - Banner prints a series of continuous create a custom page size Note: If you don't see the Orientation or Scale settings in the Print window, check for them in your application before printing. For example, you may be able to select them - Epson SP9900HDR | Printer Guide - Page 93
transitions and gradations. • Advanced B&W Photo if you are printing black and white photos using this unique printer technology on select paper types. See page 116 for more information. (For paper types that don't support this option, print black and white photos with the Color setting.) 93 - Epson SP9900HDR | Printer Guide - Page 94
option as follows: • Select (Off) No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See your on-screen User's Guide for instructions. • Select Use Generic RGB only for files - Epson SP9900HDR | Printer Guide - Page 95
With Epson Drivers for Macintosh | 95 Note: The Print Quality settings available depend on the Media Type you selected. Choose a lower print quality setting for faster printing or SuperPhoto - 2880 dpi for the best quality. 12. Choose one of the following Print Quality settings: • Draft - 180 dpi - Epson SP9900HDR | Printer Guide - Page 96
these instructions to use color management in the printer driver. 1. Select Color Matching from the drop-down menu. You see this screen: 2. Select one of the following settings: • EPSON Color Controls to use a Color Mode (see page 94) that selects the main method of printing colors for photos and - Epson SP9900HDR | Printer Guide - Page 97
configuration settings you may have made using the printer's control panel. • Color Density lets you control the ink saturation level. • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to - Epson SP9900HDR | Printer Guide - Page 98
98 | Printing With Epson Drivers for Macintosh • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suction lets you decrease - Epson SP9900HDR | Printer Guide - Page 99
Printing With Epson Drivers for Macintosh | 99 Normal cut Double cut Single cut Note: Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 70 for instructions on - Epson SP9900HDR | Printer Guide - Page 100
100 | Printing With Epson Drivers for Macintosh Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper - Epson SP9900HDR | Printer Guide - Page 101
and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control. Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white - Epson SP9900HDR | Printer Guide - Page 102
102 | Printing With Epson Drivers for Macintosh 4. Uncheck High Speed for the best quality. 5. Click Advanced Color Settings. You see this screen: 6. Choose the settings that are best for your photo. • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral, - Epson SP9900HDR | Printer Guide - Page 103
Printing With Epson Drivers for Macintosh settings. Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes. Creating a the same profile/printer/ink/media combination for future print jobs. 1. Select Summary from the drop-down - Epson SP9900HDR | Printer Guide - Page 104
104 | Printing With Epson Drivers for Macintosh 2. After verifying that your settings are correct, select Save As from the Presets drop-down menu. Caution: Do not open and close the - Epson SP9900HDR | Printer Guide - Page 105
Epson Drivers for Macintosh | 105 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer , close the print job window, then close your printer window. 105 - Epson SP9900HDR | Printer Guide - Page 106
Epson Drivers for Macintosh Printing With Mac OS X 10.4 If you're using Mac OS X 10.4, follow the instructions below. If you're using Mac OS X 10. 5, see page 89. Note: Many application settings override the printer page size is recommended to make the best use of your paper. Note the following - Epson SP9900HDR | Printer Guide - Page 107
one of the options listed below. Then continue with step 5. • If you're using roll paper, Epson recommends that you create a custom paper size to make the best use of your paper. See step 4 for instructions. Also be sure to select roll paper options, as described on page 114. Select the paper size - Epson SP9900HDR | Printer Guide - Page 108
108 | Printing With Epson Drivers for Macintosh • Roll Paper - Borderless (Auto Expand) prints without borders on roll paper and enlarges your image (up -down menu. 5. Choose the appropriate Orientation and Scale for printing. 6. Click OK. Then continue with the instructions in the next section. 108 - Epson SP9900HDR | Printer Guide - Page 109
options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you're using Epson media. You can also choose additional settings for more control over your printer and color output. 1. Select Print in your application. You see - Epson SP9900HDR | Printer Guide - Page 110
if you are printing black and white photos using this unique printer technology on select paper types. See page 116 for more information. (For paper types that don't support this option, print black and white photos with the Color setting.) • Black only if you're printing line drawings or other - Epson SP9900HDR | Printer Guide - Page 111
Epson Drivers for Macintosh | 111 Note: The Print Quality settings available depend on the Media Type you selected. Choose a lower print quality setting for faster printing or SuperPhoto - 2880dpi for the best quality. 7. Set the Mode option as follows: • Click Automatic to have the printer driver - Epson SP9900HDR | Printer Guide - Page 112
With Epson Drivers for Macintosh Continue with the instructions on page 112 to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver. Choosing Color Management - Epson SP9900HDR | Printer Guide - Page 113
disable color management in the printer driver. Choose this mode when you use a color-managed ICC workflow in Photoshop or another software application. See your on-screen User's Guide for instructions. Choosing Paper Configuration Options Follow these instructions if you are using non-Epson media - Epson SP9900HDR | Printer Guide - Page 114
114 | Printing With Epson Drivers for Macintosh • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page. • Paper Feed Adjustment helps reduce banding. Choose a - Epson SP9900HDR | Printer Guide - Page 115
Printing With Epson Drivers for Macintosh | 115 Normal cut Double cut Single cut Note: Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 70 for instructions on - Epson SP9900HDR | Printer Guide - Page 116
and toned black-and-white prints using your Epson driver. This mode offers an alternative black and white workflow with settings for more advanced control. Whether your photo is color or grayscale, you can use this unique screening and color management technology to create stunning black-and-white - Epson SP9900HDR | Printer Guide - Page 117
ink cartridge. See page 163 for more information. 1. Select Print Settings from the drop-down menu. 2. Choose the Media Type setting for the paper you have loaded in the printer. (See page 121 for instructions.) 3. Choose Advanced B&W Photo as the Color setting. 4. Uncheck High Speed for the best - Epson SP9900HDR | Printer Guide - Page 118
118 | Printing With Epson Drivers for Macintosh 5. Select Printer Color Management from the drop-down menu. You see this screen: 6. Choose the settings that are best for your photo. • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide - Epson SP9900HDR | Printer Guide - Page 119
Epson Drivers Note that this preview always shows the same image and is not color managed. It provides a level of feedback as you make changes. Creating preset. This will save you time when you use the same profile/printer/ink/media combination for future print jobs. 1. Select Summary from the drop - Epson SP9900HDR | Printer Guide - Page 120
Epson Drivers for Macintosh Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer finished, close the print job window, then close your printer window. 120 - Epson SP9900HDR | Printer Guide - Page 121
Epson Drivers for Macintosh | 121 Selecting the Correct Media Type Setting The following table lists the settings designed to produce the best results on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website www.proimaging.epson - Epson SP9900HDR | Printer Guide - Page 122
122 | Printing With Epson Drivers for Macintosh For this media Select this Media Type setting* Textured Matte Paper Singleweight Matte Paper Singleweight Matte Paper Presentation Paper Matte Photo Quality Ink Jet Paper Enhanced Matte Paper Enhanced Matte Paper Ultra Premium Presentation - Epson SP9900HDR | Printer Guide - Page 123
for Windows Your Epson Stylus Pro 7900 or Pro 9900 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson printer driver offers Advanced Black and White Photo mode. ICC profiles are included, so you can use the color - Epson SP9900HDR | Printer Guide - Page 124
Epson Drivers for Windows provides the best solution for 44 inches* (1118 mm) Image width (with Auto Expand) 9.7075 inches (246.57 mm) 12.8 inches (325.1 mm) 15.8 inches (401.3 mm) 16.8 inches (426.7 mm) 23.8 inches (604.5 mm) 35.8 inches (909.3 mm) 43.8 inches (1112.5 mm) * Epson Stylus Pro 9900 - Epson SP9900HDR | Printer Guide - Page 125
Printing With Epson Drivers for Windows | 125 Choosing Basic Print Options The driver offers automatic settings that optimize print quality and speed when you're using Epson media. You can also choose custom settings for more control over your printer and color management options. Follow these steps - Epson SP9900HDR | Printer Guide - Page 126
126 | Printing With Epson Drivers for Windows Note: If a color setting is grayed out, it is not supported for the selected Media Type. Note: The Print Quality settings depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto - 2880dpi for best quality. - Epson SP9900HDR | Printer Guide - Page 127
Epson Drivers for Windows as follows: • Click Automatic to have the printer driver analyze the contents of instructions on page 129 to select color management options. Selecting the Correct Media Type Setting The table on the next page lists the settings designed to produce the best results on Epson - Epson SP9900HDR | Printer Guide - Page 128
Epson Drivers for Windows For this media Photo Paper Premium Luster Photo Paper (260) Premium Glossy Photo Paper (250) Premium Semigloss Photo Paper (250) Premium Semimatte Photo Paper (260) Premium Glossy Photo Paper (170) Premium Semigloss Photo Paper (170) Premium Glossy Photo Piezo Pro Matte - Epson SP9900HDR | Printer Guide - Page 129
Printing With Epson Drivers for Windows | 129 For this media Select this Media Type turn off color management in the printer driver, as described here. (For instructions on using Photoshop to manage color, see your on-screen User's Guide.) 1. In the Properties or Preferences window, make sure - Epson SP9900HDR | Printer Guide - Page 130
management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software. See your on-screen User's Guide for instructions. • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from - Epson SP9900HDR | Printer Guide - Page 131
Printing With Epson Drivers for Windows | 131 • PhotoEnhance allows you to automatically correct images and choose from six Scene Correction settings. • ICM adjusts colors based on the printer's ICC profile, using the Image Color Matching system. You can choose the input profile and other settings - Epson SP9900HDR | Printer Guide - Page 132
132 | Printing With Epson Drivers for Windows Note: Many application settings override settings in the printer driver. Always verify settings to get the results you expect. Tip: Creating a user-defined paper size generally lets you make the best use of your roll paper. Choosing Roll Paper Options - Epson SP9900HDR | Printer Guide - Page 133
Printing With Epson Drivers for Windows | 133 5. If you want to print without margins, click Borderless. If you're not printing borderless images, go to step 7. Note that borderless printing takes - Epson SP9900HDR | Printer Guide - Page 134
between print jobs. • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 70 for instructions on operating the cutter manually. 9. Select these additional roll paper - Epson SP9900HDR | Printer Guide - Page 135
Printing With Epson Drivers for Windows | 135 Choosing Cut Sheet Paper Options Follow the steps in this section to print on cut sheet paper and select settings for borderless printing, if desired. (If you're printing on roll paper, see page 132.) 1. On the Properties or Preferences window, make sure - Epson SP9900HDR | Printer Guide - Page 136
With Epson Drivers for Windows If the size of your paper is not listed, you can create a custom paper size. Select User Defined. You see this window: full-bleed borderless printing, use roll paper (see page 132 for instructions). 6. Click the Expansion button and choose Auto Expand or Retain Size - Epson SP9900HDR | Printer Guide - Page 137
Epson Drivers for Windows | 137 Choosing Page Layout Options You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image: 1. On the Properties or Preferences window, click the Page Layout tab. You see this window - Epson SP9900HDR | Printer Guide - Page 138
may need to change your black ink cartridge. See page 163 for more information. Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black - Epson SP9900HDR | Printer Guide - Page 139
Printing With Epson Drivers for Windows | 139 You see this screen: 5. You can adjust the following advanced black and white photo settings: • Color Toning Sepia. Note that the presets will affect the target found in the tone color circle. • Tone allows you to easily change the entire tonal scale of - Epson SP9900HDR | Printer Guide - Page 140
140 | Printing With Epson Drivers for Windows • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image or the full page. • The tone color circle adjusts the hue of your black and white print. Click on any portion of the color wheel or enter - Epson SP9900HDR | Printer Guide - Page 141
level (for example, when you turn off color management in your printer software). • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page. • Paper Feed - Epson SP9900HDR | Printer Guide - Page 142
142 | Printing With Epson Drivers for Windows 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 125 through page 131 for details.) 142 - Epson SP9900HDR | Printer Guide - Page 143
Printing With Epson Drivers for Windows | 143 5. Click the Custom Settings button. You see a window like this: 6. Verify that your settings are correct, type a name for the custom media type, the file you want to import, and click Open. When you return to the window shown above, click Cancel. 143 - Epson SP9900HDR | Printer Guide - Page 144
144 | Printing With Epson Drivers for Windows Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that you can share with others, who can - Epson SP9900HDR | Printer Guide - Page 145
With Epson Drivers for Windows | the pre-defined setting groups that came with your printer driver, click the Save/Del button. Then click the following category and name, and check the Registered Settings column: • Photo > Highest Quality • - Epson SP9900HDR | Printer Guide - Page 146
146 | Printing With Epson Drivers for Windows Editing Printer Driver Settings 1. Click the Utility tab, then select Menu Arrangement. 2. Select the item you want to edit. You can do the following: • Drag and drop the - Epson SP9900HDR | Printer Guide - Page 147
Printing With Epson Drivers for Windows | 147 Managing Print Jobs Your printer comes with two utilities that let you check You also see how much ink you have left and view printing tips. If you don't want the Progress Meter to appear, you can turn it off. See the next section for instructions. 147 - Epson SP9900HDR | Printer Guide - Page 148
Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed and Progress button. You see this window EPSON Status Monitor 3 disables the printer can avoid certain problems, such as insufficient - Epson SP9900HDR | Printer Guide - Page 149
Printing With Epson Drivers for Windows | 149 • Coarse Rendering allows you to override the when you move your cursor over the screen. • Processed by Printer allows the halftone output processing to be performed by the printer. This feature speeds up processing, especially for older computers, and - Epson SP9900HDR | Printer Guide - Page 150
Printing With Epson Drivers for Windows Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. 1. Click - Epson SP9900HDR | Printer Guide - Page 151
the Printer The Epson Stylus Pro 7900 and Pro 9900 require little maintenance to keep working at their best. This chapter describes the following routine procedures: • Checking printer status • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing - Epson SP9900HDR | Printer Guide - Page 152
152 | Maintaining and Transporting the Printer Note: You can replace the ink cartridges, cutter blade, and maintenance tank yourself. Other printer parts need to be replaced by an authorized Epson service technician. Note: You can change the units of measurement from centimeters to inches and feet - Epson SP9900HDR | Printer Guide - Page 153
your printer to the Windows taskbar, you can right-click it and select any utility you want to run. See page 150 to add the icon. Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink in the printer and - Epson SP9900HDR | Printer Guide - Page 154
checks the amount of ink in the printer and maintenance tank(s) and displays one of these windows: Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected. If necessary - Epson SP9900HDR | Printer Guide - Page 155
the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10× eye loupe to examine it. • If the pattern looks good, as shown below, the print head is clean. Caution: Don't run a cleaning cycle while thick media is loaded in the printer. • If - Epson SP9900HDR | Printer Guide - Page 156
check pattern to make sure the nozzles are clean. • If the nozzles are still clogged after three cleaning cycles, run a power cleaning cycle as described on page 157. Automatically Checking and Cleaning the Print Head The printer automatically checks the nozzles and cleans them if necessary. You can - Epson SP9900HDR | Printer Guide - Page 157
to replace a low cartridge to run the cleaning cycle. After cleaning, you can reinsert the old cartridge. 1. Print a nozzle check to make sure the print head needs cleaning, as described on page 156. 2. Make sure the printer is ready and the red B ink Check light on the printer's control panel is - Epson SP9900HDR | Printer Guide - Page 158
a nozzle check between cycles. If the pattern is still missing segments or has deflections after a power cleaning cycle, turn the printer off and leave it overnight, then clean the print head again the following morning with regular cleaning cycles. If you still see no improvement, contact Epson for - Epson SP9900HDR | Printer Guide - Page 159
Maintaining and Transporting the Printer | 159 Tip: You can store partially used ink cartridges for up to 6 months. If you do so, Epson recommends covering the openings with tape. 3. Press u or d until HEAD ALIGNMENT is selected, then press r. PAPER THICKNESS is selected. 4. Press r, then select - Epson SP9900HDR | Printer Guide - Page 160
(U.S. sales) or www.epson.ca (Canadian sales). Before you start, make sure the printer is turned on. Then follow these steps: 1. Note the color of the cartridge that is low or expended. 2. Press the button. • If ink in one or more cartridges is expended, the corresponding ink cover is unlocked. • If - Epson SP9900HDR | Printer Guide - Page 161
and Transporting the Printer | 161 3. Open the ink cover all the way. 4. Then press in the cartridge you want to replace. The cartridge pops out. WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in - Epson SP9900HDR | Printer Guide - Page 162
force it in. Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle damage. 8. Close the ink cover. Once the cartridge is installed, the printer returns to its READY state. 162 - Epson SP9900HDR | Printer Guide - Page 163
on all media types. It is optimized for traditional photographic and ink jet-coated papers, such as Epson Ultra Premium Photo Paper Luster, Premium Photo Paper Semi-gloss, Proofing Paper Commercial, and so on. • The Matte Black cartridge is optimized for printing photographic images on matte or fine - Epson SP9900HDR | Printer Guide - Page 164
the following: • Change the language or units of measurements used on the printer's control panel menus. • Adjust the maximum value for roll paper tension. • Run a "super strong" cleaning cycle. • Return all of the printer's control panel settings to their default values. Follow these steps to use - Epson SP9900HDR | Printer Guide - Page 165
SpectroProofer is attached to the printer, remove it following the instructions that came with it. Then turn off the printer. • To run a super strong cleaning cycle, press d to highlight SS CLEANING, then press r to display EXECUTE. Press OK to start the cleaning cycle. • To return all control - Epson SP9900HDR | Printer Guide - Page 166
166 | Maintaining and Transporting the Printer 5. To remove the cutter cover, press in the tab and pull it down. 6. Loosen the screw using a cross-head screwdriver. 166 - Epson SP9900HDR | Printer Guide - Page 167
Maintaining and Transporting the Printer | 167 WARNING: The blade is sharp. Be careful when removing it. 7. Carefully remove the cutter. 8. Dispose of the cutter in accordance with local regulations. Installing - Epson SP9900HDR | Printer Guide - Page 168
168 | Maintaining and Transporting the Printer 2. Tighten the screw using a cross-head screwdriver. Note: Reinstall the optional SpectroProofer if necessary, following the instructions that came with it. Then turn on the printer and press the OK button. 3. Align the cover, then press it in until - Epson SP9900HDR | Printer Guide - Page 169
gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message MAINTENANCE TANK NEARLY FULL appears on the LCD display. When the tank is completely full, the printer stops working and MAINTENANCE TANK FULL appears on - Epson SP9900HDR | Printer Guide - Page 170
170 | Maintaining and Transporting the Printer Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 3. Grasp the handle at the bottom of the tank (on the side of the printer) and gently pull out the maintenance - Epson SP9900HDR | Printer Guide - Page 171
Do not touch the gray area, roller, or absorption pads inside the printer; otherwise your prints may be soiled. Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the roller, load inexpensive roll paper and press d to - Epson SP9900HDR | Printer Guide - Page 172
172 | Maintaining and Transporting the Printer 5. If your prints are soiled on the back, wipe the blue area carefully. 6. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 7. Remove the paper basket. Then clean away any dust or dirt around the leg assembly using a soft - Epson SP9900HDR | Printer Guide - Page 173
Maintaining and Transporting the Printer | 173 8. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartments closed to prevent water from getting inside. 9. To wash the paper basket, remove the shafts, then machine wash with mild - Epson SP9900HDR | Printer Guide - Page 174
Tip: For more secure transportation, tape all doors and covers shut. 4. Open the front cover and reinstall the packing material that you removed from the print head during setup. Then close the cover. 5. Before you remove the printer from the stand, make sure the casters are locked. 6. Remove - Epson SP9900HDR | Printer Guide - Page 175
original box and packing materials. If you don't have the original packaging, you can purchase replacement packaging from Epson. See page 12 for more information. Moving the Printer on the Stand When you need to move the printer a short distance, such as within the same building, you can roll the - Epson SP9900HDR | Printer Guide - Page 176
Keep in mind that the first time you start printing after moving the printer, the print head nozzles may be clogged-especially if the printer hasn't been turned on for a long time. You may need to run a cleaning cycle (page 154) and realign the print head (page 158) to ensure good print quality. 176 - Epson SP9900HDR | Printer Guide - Page 177
're using the Epson printer driver and Status Monitor utility, check your software for error messages. See page 153 for more information. • To determine whether the problem is caused by the printer itself, print a status sheet from the control panel. See page 151 for instructions. • Review the FAQs - Epson SP9900HDR | Printer Guide - Page 178
. Make sure paper is loaded correctly. BLACK INK MISMATCH The black ink setting on the printer and in the driver do not match. Cancel the print job or press the button to change the black ink setting on the printer. CALL FOR SERVICE An error has occurred. The number 3000 indicates that the - Epson SP9900HDR | Printer Guide - Page 179
CANNOT OPEN INK COVER Something is obstructing the indicated ink cover Remove the obstruction and press the button again. CLEANING ERROR AUTOMATIC HEAD CLEANING FAILED RETRY? YES NO Head cleaning did not clear the nozzles. Press to clear the error and run the head cleaning utility again - Epson SP9900HDR | Printer Guide - Page 180
PRINTING Not enough ink for head cleaning, but enough for printing. Replace the cartridge(s) before cleaning; see page 159. After cleaning is finished, you can re-use the low ink cartridge. MAINTENANCE REQUEST A printer part may need to be Note the code number and contact Epson as replaced soon - Epson SP9900HDR | Printer Guide - Page 181
the button to clear the error, then try cleaning again. If necessary, cancel cleaning from the computer, then restart the printer. Not enough ink or maintenance Select YES, then follow the instructions to tank capacity for head cleaning. replace the ink cartridge or maintenance tank. Roll paper - Epson SP9900HDR | Printer Guide - Page 182
while an error Press the P Power button to turn off the condition was present. printer, then turn it back on. Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 154 for instructions. • Align the print head. See - Epson SP9900HDR | Printer Guide - Page 183
to see if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 159. ◗ Run a nozzle check and cleaning cycle. See page 154 for instructions. ◗ Turn off the High Speed setting - Epson SP9900HDR | Printer Guide - Page 184
if you are low on ink. (If you replace ink cartridges with the printer turned off, the ink indicators will not be accurate.) Replace ink cartridges if necessary, as described on page 159. ◗ Run a nozzle check and cleaning cycle. See page 154 for instructions. ◗ Align the print head, as described on - Epson SP9900HDR | Printer Guide - Page 185
the control panel to change the setting to WIDE or WIDER. See page 77 for instructions. ◗ Run a nozzle check and cleaning cycle (see page 154). ◗ You may need to uninstall and reinstall the printer driver (see page 193). ◗ If ink is smeared on the back of your print, make sure PAPER SIZE CHECK is ON - Epson SP9900HDR | Printer Guide - Page 186
on the control panel to see if an error has occurred. Follow the instructions for the messages beginning on page 178. ◗ Follow the instructions beginning on page 154 to clean the print head. ◗ Communication between the computer and printer may have been momentarily interrupted. Try restarting the - Epson SP9900HDR | Printer Guide - Page 187
, then select Properties. Click the Ports tab and make sure your printer port is selected. ◗ Download and install the latest driver for Macintosh or Windows from the Epson website at www.proimaging.epson.com. Problem Your print has incorrect or garbled characters. Your print has incorrect margins - Epson SP9900HDR | Printer Guide - Page 188
your print appears to shift. ◗ Align the print head as described on page 158. ◗ Run a nozzle check and cleaning cycle; see page 154. Color images print in black only. ◗ Make sure the Color setting is correct in your printer software. The printer continues to feed ◗ Press the Pause/reset button - Epson SP9900HDR | Printer Guide - Page 189
problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 83 for more information. You can also adjust this setting through your printer driver. • For heavy or thick media, follow the instructions the printer isn't printer - Epson SP9900HDR | Printer Guide - Page 190
190 | Solving Problems Fixing Paper Eject Problems If the paper is curled too tightly to eject properly, make sure the paper guides are attached to the printer. There are two paper guides for the Epson Stylus Pro 7900 and five for the Pro 9900. Attach the guides to the bottom of the printer as shown - Epson SP9900HDR | Printer Guide - Page 191
Solving Problems | 191 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display. Follow these steps to clear a paper jam: 1. Cut the paper at the paper - Epson SP9900HDR | Printer Guide - Page 192
if necessary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the cables around the print head or the roller, ink absorption pad, or ink tubes. 6. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on. 192 - Epson SP9900HDR | Printer Guide - Page 193
Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for updated drivers and utilities that may become available. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the - Epson SP9900HDR | Printer Guide - Page 194
194 | Solving Problems 194 - Epson SP9900HDR | Printer Guide - Page 195
at 120 V 0.5 A at 220 V Epson Stylus Pro 7900: Approx. 70 W Approx. 16 W in low-power mode Approx. 1 W or less in power off mode Epson Stylus Pro 9900: Approx. 80 W Approx.16 W in low-power mode Approx.1 W or less in power off mode Check the label on the back of your printer for voltage information - Epson SP9900HDR | Printer Guide - Page 196
Dimensions and Weight Specification Epson Stylus Pro 7900 Epson Stylus Pro 9900 Height 48 inches (1218 mm) 48 inches (1218 mm) Width 53.4 inches (1356 mm) 73.4 inches (1864 mm) Depth 26.26 inches (667 mm) 26.26 inches (667 mm) Weight 222 lb (100.9 kg) printer, 298 lb (135.1 kg) printer - Epson SP9900HDR | Printer Guide - Page 197
range 17 lb (64 g/m2) bond up to posterboard Epson Cut Sheet Paper Sizes Size group A Series Size name A4 inches (420 × 594 mm) 23.4 × 33.1 inches (594 × 841 mm) 24 × 36 inches (610 × 910 mm) 33.1 × 44 inches (841 × 1189 mm) 36 × 50.9 inches (914 × 1292 mm) 8.5 × 11 inches (216 × 279 mm) 11 × 17 - Epson SP9900HDR | Printer Guide - Page 198
198 | Specifications Size group US-ARCH B Series Photo Series Size name ARCH A ARCH B ARCH C ARCH D ARCH E* .5 inches (728 × 1030 mm) 40.5 × 28.7 inches (1030 × 728 mm) 40.5 × 57.3 inches (1030 × 1456 mm) 44 × 62.2 inches (1118 × 1580 mm) 8 × 10 inches (203 × 254 mm) 10 × 12 inches (254 × 305 mm) - Epson SP9900HDR | Printer Guide - Page 199
The printer ships with full cartridges and part of the ink from this first set of cartridges is used for priming the printer. For best printing results, use up a cartridge within six months of opening the package. Size group Others Size name - - - - - - * Epson Stylus Pro 9900 only Measurements - Epson SP9900HDR | Printer Guide - Page 200
200 | Specifications 200 - Epson SP9900HDR | Printer Guide - Page 201
, 48 to 49 problems, 187 requirements, 13, 14 Canceling print jobs Mac OS X 10.4, 120 Mac OS X 10.5, 105 Windows, 147 Cartridges, see Ink cartridges Checking printer status, 151 to 154 Cleaning print head, 154 to 158, 165 printer, 171 Coarse Rendering setting, 149 Color management Mac OS X 10.4, 112 - Epson SP9900HDR | Printer Guide - Page 202
184 Grainy prints, 184 H Head Alignment menu, 158, 159 Height of printer, 196 Help, Epson, 13 High Speed Copies setting, 148 High Speed setting Mac OS X 10.4, 111 Mac OS X 10.5, 95 Windows, 127 Humidity requirements, 195 I ICM setting, 131 Ink light, 19, 178 Ink cartridges checking status, 147, 151 - Epson SP9900HDR | Printer Guide - Page 203
, setting up, 61 to 62 Media Type Mac OS X 10.4, 110, 121 to 122 Mac OS X 10.5, 93, 121 to 122 Windows, 126, 138, 140 to 143 Memory, requirements, 13 to 14 Menus Custom Paper, 83 to 85 Head Alignment, 158, 159 Maintenance, 158, 165 Printer Setup, 156 Printer Status, 54, 152 to 153 Test Print - Epson SP9900HDR | Printer Guide - Page 204
, see Cut sheet paper cutting manually, 70 Epson, 57 to 59 handling, 57 to 85 jams, 191 to 192 light, 178 Mac OS X 10.4 options, 106 to 108 Mac OS X 10.5 options, 89 to 92 non-Epson, 83 to 85 ordering, 57 printable area, 199 problems, 189 to 192 removing from printer, 71 to 73 roll, see - Epson SP9900HDR | Printer Guide - Page 205
Mac OS X 10.5, 95 problems, 182 to 186 Windows, 126 to 127 Print speed, improving in Windows, 148 Printable area, 199 Index | 205 Printer cable, 13, 48 checking status, 147 to 150, 151 to 154 cleaning, 171 connecting, 48 to 49 default settings, restoring, 164 to 165 dimensions, 196 firmware update - Epson SP9900HDR | Printer Guide - Page 206
, 132 to 134 S Safety approvals, 196 instructions, 15 to 17 Save Roll Paper setting Mac OS X 10.4, 115 Mac OS X 10.5, 99 Windows, 132 Setting up printer, 21 to 45 Software installing, 49 to 53 uninstalling, 193 Specifications electrical, 195 environmental, 195 ink cartridges, 199 paper, 196 to 199 - Epson SP9900HDR | Printer Guide - Page 207
7900, paper basket, 27 to 33 Stylus Pro 9900, paper basket, 34 to 42 Suction, 84, 98, 114, 141 Super strong cleaning cycle, 165 Support, Epson, 13 System requirements, 13 to 14 T Take-Up Reel, Auto, see Automatic Take-Up Reel, optional Technical support, 13 Temperature requirements, 195 Test Print - Epson SP9900HDR | Printer Guide - Page 208
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Epson Stylus
®
Pro 7900/9900
PRINTER GUIDE