Epson Stylus Scan 2000 Product Support Bulletin(s)

1

EPSON

P

RODUCT

S

UPPORT

B

ULLETIN

Date:

4/1/2002

Originator:

JD

PSB #:

PSB.2002.04.001

Authorization:

Reference:

N/A

Total Pages:

3

Product(s):

Stylus Scan 2000/2500

Subject:

Product Installation on Windows XP

This bulletin was created to provide installation instructions for the Stylus Scan 2000/2500 products on

Windows XP.

Issue:

Windows XP provides built-in scanner and printer driver support for these products. The drivers

provide scanning capability via Microsoft’s WIA (Windows Image Acquisition) user interface and

printing capability via Windows XP-compatible applications. As soon as you connect your Stylus Scan

product to the computer, Windows automatically detects the device and installs the drivers. However,

these drivers won’t work with Epson’s Smart Panel. In order to scan and print from Smart Panel, you

must install Epson drivers. Although Epson does not provide XP drivers for the Stylus Scan products,

you can use the Windows 2000 drivers. The next section provides instructions on how to install and

configure your Stylus Scan product on Windows XP.

Resolution:

If you have the Stylus Scan 2000, you will need to order the

Epson Stylus Scan Drivers for Windows

2000

CD. The product code is CPD-10857. Call Epson’s Technical Support to order a copy. If you

have the Stylus Scan 2500/2500Pro, you will need the updated

Printing and Scanning Software

CD.

The product code for this CD is CPD-9146R1. Look for this code on the CD that came with your

product. The code is imprinted on the label. If the code says CPD-9146, you need to call Epson’s

Technical Support to order the newer CD.

Note:

Smart Panel is not available as a downloadable file from our Web site. Therefore, do not

download the Stylus Scan Windows 2000 drivers. In order for Smart Panel to work, it must be installed

at the same time as the drivers. You

must

use the setup installer on the CD for installing Smart Panel

and the drivers.

Steps:

Important:

Before you start, you must have sufficient access rights to install/uninstall and use the

Epson drivers and Smart Panel software. Therefore, when you start up Windows XP, always log in as

administrator or as a user with administrator rights.

1) Depending on the product you have, insert either the Stylus Scan Windows 2000 or Printing and

Scanning Software CD into the CD ROM drive.

2) Attach your Stylus Scan product to your computer with a

USB

cable and turn it on. Do not use a

parallel connection. If this is the first time that you are connecting the Stylus Scan to your computer,

Windows XP will detect the device, install drivers and automatically configure the port. This only takes

a few moments; so, do not interrupt the process. Once completed, go to the next step.