Epson SureLab D870 Operation Guide - Maintenance Tool

Epson SureLab D870 Manual

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  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 1
    Maintenance Tool Operation Guide CMP0183-01 EN
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 2
    Tool Operation Guide Copyrights and Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems
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    SL-D800 Series Maintenance Tool Operation Guide Copyrights and Trademarks Windows refers to Windows 10, 8, 7. ❏ Windows 10 refers to Windows 10 Pro, Windows 10 Pro x64. ❏ Windows 8.1 refers to Windows 8.1, Windows 8.1 Pro. ❏
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    Quick Print Mode 70 Paper Settings 71 Periodic Nozzle Check 74 Adding a Printer/Updating Paper Information. . . . 75 Troubleshooting 77 About error messages 77 Appendix OPEN SOURCE SOFTWARE LICENSE TERMS 78 EPSON END USER SOFTWARE LICENSE AGREEMENT 86 Using the Maintenance Tool (Mac) Summary
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    Closing Starting operator mode On your computer, click Start - All Programs - EPSON - EPSON SL-D800 Series - Epson SL-D800 Series Maintenance Tool. Note: ❏ You can also start by clicking Start SL Printer Maintenance Tool on the printer driver screen. ❏ In Windows 8 and Windows 8.1, point to the top
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Starting administrator mode On your computer, click Start - All Programs - EPSON - EPSON SL-D800 Series - Epson SL-D800 Series Maintenance Tool Admin. You may need to enter a password depending on the level of
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 7
    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Explanation of the Main Screen Here we will explain the main screen by using the screen displayed in administrator mode. B, C, D to G allow you to display or set items for the printer selected in the printer list. 7
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    Maintenance Serial number Buzzer* Sleep Mode Threshold* Version* Paper Type Operation History B Printer maintenance Diagnostic Cleaning Forced Cleaning Nozzle Check Displays the ink level for each color. : No problems detected. : Ink is running low. Prepare a new ink cartridge. : Remaining ink
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Printer settings* Item Buzzer Sleep Mode Select OFF only if you are instructed to do so by a service engineer. When OFF is selected, you need to check the clogging status manually. When an error occurs, you
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    Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) G Printer history* Item Error/Service Call Error (Error information field) Operation History H Printer management area* Register Cancel Registration Change Name Replace Printer Firmware Update Explanation Displays
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    maintenance to clear the problem by following the workflow on the next page. The following three functions are available in Printer maintenance. Diagnostic Cleaning: Detects clogged nozzles and automatically performs head cleaning. Forced Cleaning: Performs manual head cleaning. Nozzle Check: Checks
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    procedure three times, go to the next step. C Execute Power from Forced Cleaning, and then check Print Check Pattern. When there are no problems in the check pattern print results -> Cleaning is complete. When there are problems in the check pattern print results -> Contact service support. 12
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    Guide Using the Maintenance Tool (Windows) Diagnostic Cleaning A Select the printer, and then select Execute from Printer maintenance - Diagnostic Cleaning on the main screen. You can select multiple printers nozzle check failed." is displayed, contact service support. If the clogged nozzles are not
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Forced Cleaning A Select the printer, and then select Normal or Power in Printer maintenance - Forced Cleaning on the main screen. You can select multiple printers. Normal Power Item B Click Execute. Explanation
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Check the Head Cleaning after performing Power cleaning, contact service support. Nozzle Check The Nozzle Check function checks if the print head nozzles are clogged. The printer uses the Auto Nozzle Check
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    Guide Using the Maintenance Tool (Windows) B Click Execute. Auto Nozzle Check is performed. Depending on the condition of the nozzles, the time required may differ. C Check the results of the nozzle check in the message displayed in the Operation History field. When "Auto nozzle check for (printer
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) B Click Execute. The check pattern is printed. C Check the print results. Good example There are no gaps in the check
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Paper Settings In Paper Settings, you can set the type and amount of paper remaining for the paper currently loaded, and make printer settings such as Print Head Alignment, Paper Feed Adjustment, and Gray Adjustment
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) A Check that the paper type for the printer matches the paper type displayed, and then click Print from Adjustment Pattern in Paper Settings - Print Head Alignment on the main screen. If the paper
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Select the pattern number, and then click Set. The adjustment values are applied. 20
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    Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Paper Feed Adjustment Paper feed amount errors may occur in the printer due to changes to ON. A Check that the paper type and paper width for the printer matches the paper type and paper width displayed, and then click Print from
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) B Check the print results. Note the number of the pattern with the fewest line. Refer to the following illustration and
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) The adjustment values are applied. 23
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Gray Adjustment Adjusts each value for color balance, density, and gradation, to correct the print colors. You can adjust the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Item Gradation Explanation Adjusts the gradation (difference between light and dark). Note: When adjusting the color balance so that it matches between multiple printers, print an adjustment pattern for the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Color Balance A Click Set in Paper Settings - Gray Adjustment on the main screen. B Select the image quality setting you want
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Select a small value to fine-tune your adjustments. D On the Color Balance screen, click Print from Adjustment Pattern. The adjustment
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) F Set the the colors become lighter. ❏ You can adjust the color balance manually in Manual Adjustment on the right of the screen. When adjusting manually, the value set in Pattern Adjustment is no longer used.
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Check that the color balance is as you intended. H Click Set. The settings are applied. I Click Close. The Settings screen closes. Density A Click Set in Paper Settings - Gray Adjustment on the main screen. 29
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) B Select the image quality setting you want to adjust. Available image quality settings differ according to the loaded paper type. C Click Density. The Density screen is displayed. 30
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) D On the Density screen, click Print from Adjustment Pattern. The adjustment pattern is printed. E Select the best pattern from the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) F Set the up, the colors become lighter. ❏ You can adjust the density manually in Manual Adjustment on the right of the screen. When adjusting manually, the value set in Pattern Adjustment is no longer used.
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) H Click Set. The settings are applied. I Click Close. The Settings screen closes. 33
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Gradation A Click Set in Paper Settings - Gray Adjustment on the main screen. B Select the image quality setting you want to adjust. Available image quality settings differ according to the loaded paper type. 34
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Click Gradation. The Gradation screen is displayed. D On the Gradation screen, you can adjust the settings for brightness points (P1: shadows, P2: intermediate colors, P3: highlights) if necessary. 35
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) E Select Adjustment Pattern Shift Value. If the value is large, an adjustment pattern with a large number of variations in the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) H Set the Direction and Shift Value. Set the adjustment number for the selected adjustment pattern. When you change the settings, the changes are reflected in each number for Manual Adjustment on the right of the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Check that the color balance is as you intended. J Click Set. The settings are applied. K Click Close. The Settings screen closes. 38
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    Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Problems with Gray Adjustment Cause The print quality of the - adjustment pattern is bad Error message An error occurs when the setting is applied. Setup failed. Cannot communicate with the selected printer. The wrong
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Printer Management See the following when performing printer management operations such as registering printers or updating the firmware. Registering Printers Registers printers. A Connect and turn on all of the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) B Click Cancel Registration. C Check the message displayed. Click OK to cancel registration for the printer. Changing the Printer Name You can change the printer name. A Select the printer for which you want to
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Enter the name in New name, and then click OK. Note: Certain characters cannot be used in the printer name. If prohibited characters are used, an error is displayed. Also, if the printer name is already being used
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Replace Printer Replaces a printer with the same printer name. A Disconnect the printer you do not want to use. Connect and turn on the printer you want to use instead. B Select the printer that you do not want to
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Note: Note: When an updated paper type file is available, the paper information for printers that were additionally registered is updated. U "Update the Paper Information" on page 47 E Register the paper information
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) D Select the update file, and then click Open. E Check the message displayed. Click OK to start the firmware update. 45
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) System Environment Settings Storage Folder Sets the temporary storage folder for print data that was generated by the printer driver. A Click System Environment Settings on the main screen. B Click Select... from
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    Tool Operation Guide Using the Maintenance Tool (Windows) C Select a folder, and then click OK. The selected folder is registered. D Click OK. You need to restart the computer. The computer may restart automatically. Update the Paper Information Registers a paper type file to the printer. 47
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) A Click System Environment Settings on the main screen. B Click Select... from Paper Settings - Reading Paper Type File. 48
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    Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) C Select a paper type file, and then click Open. c Important: Make sure you select a paper type file. Note: Contact your local dealer for information on acquiring paper type files. D Check that the printer is connected and
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) F Click OK. You need to restart the computer. The computer may restart automatically. Collect Logs Saves the log files accumulated on the printer. A Click System Environment Settings on the main screen. 50
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) B Click Save from Collect Logs. When the screen is displayed, you can save log data as a zip file. 51
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Troubleshooting About error messages Error messages (Printer Window screen) are displayed when an error occurs in the printer while printing. The error code, error details, solutions, and so on are displayed on the
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    Maintenance Tool Operation Guide Using the Maintenance Tool (Windows) Cannot perform Replace Printer from Maintenance Tool Cause When the printer you want to replace is not displayed. What to do Is the printer icon displayed under "Unspecified" in the "Devices and Printers" or "Printers and Faxes
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Using the Maintenance Tool (Mac) Summary of the Maintenance Tool From your computer you can perform adjustment and maintenance operations such as checking the printer's status, making settings, performing head cleaning
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Note: When errors occur in the printer while printing, click Printer Window on the main screen and check the content of the error and solutions. Click Cancel on the error screen to return to the main
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    Guide Using the Maintenance Tool (Mac) List of Functions Main Screen Functions Setting Item Settings Message - Displays the printer's status. Click Update to update to the latest status. Printer Cleaning" on page 62 Forced Cleaning - Performs manual cleaning. U "Forced Cleaning" on page 63
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Printer Window Click Printer Window on the main screen. Allows you to check the printer's status such as the amount of ink remaining, the free space in the maintenance cartridge, information on the paper loaded in the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Adjusting the Print Head described on the following pages. Before performing Head Maintenance, make sure that the printer's light is on. The following three functions are available in Head Maintenance. Nozzle
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) A There are problems with the print outs such as are no problems in the check pattern print results -> Cleaning is complete. When there are problems in the check pattern print results -> Contact service support. 59
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Nozzle Check The Nozzle Check function checks if the print head nozzles are clogged. Print a check pattern and visually check
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) There are no gaps in the check pattern. The nozzles are not clogged. Bad example There are gaps in the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Diagnostic Cleaning A Click Diagnostic Cleaning on the main screen. The Diagnostic Cleaning screen is displayed. B Click Execute. The nozzle check
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    Tool Operation Guide Using the Maintenance Tool (Mac) If the clogged nozzles are not cleared after performing Diagnostic Cleaning three times, perform Forced Cleaning set to Power. If the nozzles are still clogged even after performing Power cleaning, contact service support. U "Forced Cleaning
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Item Power C Click Execute. Explanation Performs a stronger cleaning than Normal. Use times, perform Power cleaning. If the nozzles are still clogged even after performing Power cleaning, contact service support. 64
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Print Head Head Alignment screen is displayed. B Check that the paper type displayed matches the paper type for this printer, and then click Print. If the paper type does not match, set the correct paper type in
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    Guide Using the Maintenance Tool (Mac) C Check the print results. Check the print pattern number that has no gaps between the nozzles. D Select the pattern number, and then click Set. The adjustment values are applied. Next, the Paper Feed Adjustment screen is displayed. E Check that the printer
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) F Check the print results. Note the number of the pattern with the fewest line. Refer to the following illustration and
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Operation Condition Settings In Operation Condition Settings you can perform various printer settings such as Time Before Switching to Sleep Mode, Warning Buzzer, Quick Print Mode, and Paper Settings. Time Before
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) B Select Time Before Switching to Sleep Mode, and then click Set. Once the set time has passed, the printer switches to Sleep Mode. Settings: Shortest, 5 mins, 10 mins, 15 mins, 30 mins, 1 hour, 2 hours Note: After
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) B Select Enable Warning Buzzer, and then click Set. Select to enable the warning buzzer. Clear to disable the warning buzzer.
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) A Click Operation Condition Settings on the main screen. The Operation Condition Settings screen is displayed. B Select Enable Quick Print Mode,
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) A Click Operation Condition Settings on the main screen. The Operation Condition Settings screen is displayed. B Select Change the paper type
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) C Set the Paper Type and the Paper Level, and then click Set. The paper width set in Paper Width is displayed. 73
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    perform a Nozzle Check. This should normally be enabled. Only disable this function if you are instructed to do so by a service engineer. If this is disabled, it is necessary to check the clogging status manually. A Click Periodic Nozzle Check on the main screen. The Periodic Nozzle Check screen is
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 75
    Guide Using the Maintenance Tool (Mac) Adding a Printer/Updating Paper Information You need to install the printer driver when performing the following operations. ❏ Adding a printer screen is displayed, double-click SL Printer Setup.app. Follow the on-screen instructions to install. D When the
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    SL-D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) E When the following screen is displayed, select the paper you want to use, and then click Next. Follow the on-screen instructions to complete installation. 76
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    D800 Series Maintenance Tool Operation Guide Using the Maintenance Tool (Mac) Troubleshooting About error messages When errors occur in the printer while printing, you can check the content of the error and solutions with the Maintenance Tool. A When an error occurs, click Printer Window on the main
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    printer product. If you desire to receive the source code of the LGPL Programs, please see the "Contacting Customer Support" in Appendix or Printing Guide of this User's Guide, and contact the customer support of use, not price. Our General Public Licenses and charge for this service if you wish);
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    SL-D800 Series Maintenance Tool Operation Guide Appendix To protect your rights, we need have is not the original version, so that the original author's reputation will not be affected by problems that might be introduced by others. Finally, software patents pose a constant threat to the existence
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    SL-D800 Series Maintenance Tool Operation Guide Appendix 0. This License Agreement applies to any software library or other program which contains a notice placed by the copyright holder or other authorized party saying
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 81
    SL-D800 Series Maintenance Tool Operation Guide Appendix Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 82
    SL-D800 Series Maintenance Tool Operation Guide Appendix You must give prominent notice with each copy of the work that the Library is used in it and that the Library and its
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 83
    to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number. If we sometimes make exceptions for this. Our decision will be guided by the two goals of preserving the free status of all SERVICING, REPAIR OR CORRECTION. 83
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    SL-D800 Series Maintenance Tool Operation Guide Appendix 16. IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER, OR ANY OTHER PARTY WHO MAY
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 85
    SL-D800 Series Maintenance Tool Operation Guide Appendix Notes: You can use 7-Zip on any computer, including a computer in a commercial organization. You don't need to register or pay for 7-Zip. GNU LGPL
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 86
    the Software, as necessary, provided the backup is only used to support your use of the Epson Hardware. 2. Upgrades and Updates. If you acquire an upgrade, the option of manually downloading applicable Updates. If you installed the EPSON Software Updater and do not wish to allow Epson to check for
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 87
    Guide the Software into a revenue generating product or service. You may, however, transfer all of your end of this Agreement, relevant user manual/CD, or the license information displayed two or more language translation versions; downloaded from an Epson server or on a CD-ROM), however, regardless
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 88
    Tool Operation Guide Appendix 7. Disclaimer of Warranty and Remedy. If you obtained the Software by media from Epson or a dealer, Epson warrants any reason, Epson's entire liability for a breach of warranty shall be limited to a refund of the price paid for the Epson Hardware. Epson is not liable
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    SL-D800 Series Maintenance Tool Operation Guide Appendix 10. Export Restriction. You agree that the this Agreement or (ii) any use of the Software or the Epson Hardware. If Epson asks you to defend any such action, suit or claim, Epson will have the right, at its own expense, to participate in
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 90
    Epson makes no representations whatsoever concerning such websites/services and does not provide any support related to such third party sites or services. Epson Purchases. For certain Epson printer products sold in North America, the Software may also display an option to buy ink from Epson. If you
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 91
    and non-personally identifiable information, and use such merged data to send you Epson promotional or service information. If you do not wish to send information about your Epson Hardware or receive promotional or service information, you will be able to disable these features on a Windows system
  • Epson SureLab D870 | Operation Guide - Maintenance Tool - Page 92
    Series Maintenance Tool Operation Guide Appendix 22.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT EACH PARTY PARTIES TO AN ARBITRATION PROCEEDING. 22.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by the rules of JAMS
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    Guide Appendix d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater than Epson use of Epson Hardware, products and services) that specifies
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Maintenance Tool
Operation Guide
CMP0183-01 EN