Epson TM H6000 Technical Reference

Epson TM H6000 - B/W Direct Thermal Manual

Get Epson TM H6000 - B/W Direct Thermal PDF manuals and user guides View all Epson TM H6000 manuals
Add to My Manuals
Save this manual to your list of manuals

Epson TM H6000 manual content summary:

  • Epson TM H6000 | Technical Reference - Page 1
    TM-H6000II Technical Reference guide EPSON English 404367000
  • Epson TM H6000 | Technical Reference - Page 2
  • Epson TM H6000 | Technical Reference - Page 3
    TM-H6000II Technical Reference Guide CAUTIONS ❏ This document shall apply only to the product(s) identified herein. ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
  • Epson TM H6000 | Technical Reference - Page 4
    TM-H6000II printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents. Contents of the Manual matters as DIP switches, memory switches, error processing for using TM-H60000II. Chapter 4, "Maintenance & Troubleshooting." Contains
  • Epson TM H6000 | Technical Reference - Page 5
    TM-H6000II Technical Reference Guide Related Software and Documents Related software and documents Software/document name ESC/POS Application Programming Guide TM-H6000II User's Manual/ EPSON OPOS ADK EPSON OPOS ADK Manual EPSON Advanced Printer Driver EPSON Advanced Printer Driver Manual
  • Epson TM H6000 | Technical Reference - Page 6
    iv Rev. A
  • Epson TM H6000 | Technical Reference - Page 7
    TM-H6000II Technical Reference Guide EMC and Safety Standards Applied Product Name: TM-H6000II Type Name: M147B or M147C The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON case the user may be required to take adequate measures. Rev. A v
  • Epson TM H6000 | Technical Reference - Page 8
    Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part used in accordance with the instruction manual, may cause harmful interference to cautions at appropriate points throughout this guide. WARNING: Warnings must be followed carefully
  • Epson TM H6000 | Technical Reference - Page 9
    TM-H6000II Technical Reference Guide Safety Precautions This section presents important information into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire or shock. ❏ Do not place multiple
  • Epson TM H6000 | Technical Reference - Page 10
    cables other than as described in this manual. Different connections may cause equipment damage and burning. ❏ Be sure to set this equipment on a firm, stable, Do not touch either the thermal or the dot matrix print head or the paper feed motor. Wait for the heads and the motor to cool. The head
  • Epson TM H6000 | Technical Reference - Page 11
    TM-H6000II Technical Reference guide Chapter 1 General Information 1.1 Features 1-1 1.1.1 Slip Section 1-1 1.1.2 Receipt Section 1-1 1.1.3 Both Receipt and Slip 1-1 1.1.4 About control method 1-2 1.2 Product Structure 1-2 1.2.1 Standard Parts Included with the Printer 1-2 1.2.2 Options 1-2
  • Epson TM H6000 | Technical Reference - Page 12
    3.4.4.4 USB interface model 3-23 3.4.4.5 When Using Original Paper 3-24 3.4.5 Memory Switches 3-24 3.4.6 How to Use Two-Color Printing 3-25 3.5 Install a Printer Driver in the Host PC / POS Terminal 3-25 3.5.1 OPOS 3-25 3.5.1.1 Installing and Setting Up 3-25 3.5.1.2 Package contents of EPSON
  • Epson TM H6000 | Technical Reference - Page 13
    sheet 4-2 4.1.2.3 Cleaning procedure 4-2 4.1.2.4 Self mode 4-2 4.1.2.5 Command mode 4-2 4.2 Troubleshooting 4-3 4.2.1 Removing a Paper Jam 4-3 4.2.2 Autocutter Jam 4-4 4.2.3 LED Blinking Pattern 4-4 4.2.3.1 Error Types 4-4 4.2.4 Printer prints "?" or Incorrect Data With Serial Interface
  • Epson TM H6000 | Technical Reference - Page 14
    Appendix A Character Code Tables A.1 Page 0 (PC437: USA, Standard Europe A-1 A.2 Page 1 (Katakana A-2 A.3 Page 2 (PC850: Multilingual A-3 A.4 Page 3 (PC860: Portuguese A-4 A.5 Page 4 (PC863: 11 Page 254 (Space Page A-11 A.12 Page 255 (Space Page A-12 A.13 International Character Sets A-13
  • Epson TM H6000 | Technical Reference - Page 15
    Chapter 1 General Information TM-H6000II Technical Reference Guide 1.1 Features TheTM-H6000II is a high-quality POS printer that can print on slip and receipt paper (paper roll). 1.1.1 Slip Section ❏ An optional Magnetic Ink Character Recognition (MICR) reader that enables the printer to perform
  • Epson TM H6000 | Technical Reference - Page 16
    transmits changes in the printer status ❏ Windows® printer driver is provided. (Advanced Printer Driver, and OPOS.) 1.2 Product Structure 1.2.1 Standard Parts Included with the Printer This printer is packed with the materials listed below. ❏ User's Manual ❏ Roll paper (diameter 40 mm {1.57
  • Epson TM H6000 | Technical Reference - Page 17
    TM-H6000II Technical Reference Guide 1.3 Consumables 1.3.1 Ribbons This printer needs a ribbon cassette to print on slip (and endorsement). We provide 4 ribbon cassettes: ❏ EPSON ribbon cassette, ERC-32 (P) (Life: 6,000,000 characters / Color: Purple) ❏ EPSON ribbon cassette, ERC-32 (B) (Life: 4,000
  • Epson TM H6000 | Technical Reference - Page 18
    (Big 5): 13494 Character sets E/P: 95 alphanumeric, 37 international characters, graphics: 128 × 11 pages. (including a space page) Interface (compatible) RS-232C / Bidirectional parallel Dealer options: RS-485, USB, 10Base-T I/F Receive buffer: 4KB/45 bytes User-defined buffers (both for
  • Epson TM H6000 | Technical Reference - Page 19
    TM-H6000II Technical Reference Guide Temperature Humidity Weight (mass) Operating:5 to 45 °C {41 to 113 °F} Storage: -10 to 50 °C {14 to 122 °F} (except for paper and ribbon) 10 to 90% Approximately 5.8 kg {12.76 lb} 1.5 Printing and paper supports printing with one of the following character sets
  • Epson TM H6000 | Technical Reference - Page 20
    setting is 2 half dots. (Kanji character spacing can be changed by ESC/ POS command.) Printing speed for Kanji characters shown in table above is in the case of full column printing with two-pass printing. 1.5.1.1 Paper Specifications 1. Cut sheet Paper type:Normal paper, pressure-sensitive paper
  • Epson TM H6000 | Technical Reference - Page 21
    TM-H6000II Technical Reference Guide 2. Notes on slip paper • The slip paper must be flat, without curls or wrinkles, especially at the top edges. Otherwise, the paper may rub against the ribbon and become dirty. • There must be no glue on the bottom edge of slip paper. Choose slip paper carefully
  • Epson TM H6000 | Technical Reference - Page 22
    holes are prohibited and reflection rate for the back on paper should be 40% or more. Paper feed direction Area where paper holes are prohibited and reflection rate for the surface on paper should be 40% or more. Paper holes and translucence prohibited in this area. [Units: mm (All the numeric
  • Epson TM H6000 | Technical Reference - Page 23
    1.5.1.2 Printable Area TM-H6000II Technical Reference Guide *2 The length from the form stopper to the tip of the paper. *3 The length from the tip of the paper to the first printing line position. *4 The printable area after the slip BOF sensor detects the end of the paper. (The bottom
  • Epson TM H6000 | Technical Reference - Page 24
    cassette for slip Type: ERC-32(P) Color: Purple Ribbon life: 6,000,000 characters (at 25 °C ( POS command. 1.5.2.1 Paper Specifications Cut sheet Paper type: Normal paper Paper size: 70-148 mm (W) × 150-210 mm (L) (2.8-5.8 in. (W) × 5.9-8.3 in. (L) Paper thickness: Single-ply (copy paper
  • Epson TM H6000 | Technical Reference - Page 25
    TM-H6000II Technical Reference Guide 1.5.2.2 Printable Area The print head paper feed direction Reverse paper feed direction (20 steps) Approx. 92.3 (523 steps) MIN. 70 Form stopper position BOF sensor position E/P printable area (for endorsement printing) 1.5.2.3 Ribbon Cassette Exclusive ribbon
  • Epson TM H6000 | Technical Reference - Page 26
    as part of paper is fed forward, reverse paper paper. This may depend on the width of the check paper. Therefore, it is recommended for the user to check in advance whether the check paper prints correctly or not. 1.5.3 MICR Reader (When the Printer paper used for test is EPSON standard check paper.
  • Epson TM H6000 | Technical Reference - Page 27
    endorsement printing. TM-H6000II Technical Reference Guide 49.0 (1.93") Area where recognition is impossible. Inserting direction Area of personal check where MICR character recognition is impossible ❏ To print endorsements in the specified area (within 38.1 mm {1.5"} from the top), set the print
  • Epson TM H6000 | Technical Reference - Page 28
    Endorsement printing 1.5.3.4 Notes on using the MICR reader (only when the printer is used with MICR) ❏ The personal checks must be flat, check may rub against the ribbon and become ink-stained. ❏ Do not insert checks that have clips or staples. These may cause paper jams, MICR reading errors,
  • Epson TM H6000 | Technical Reference - Page 29
    TM-H6000II Technical Reference Guide 1.5.4 Receipt Section Printing method: Thermal line printing Dot density: 180 dpi × 180 dpi [the number of dots per 25.4 mm {1"}] Printing direction: Unidirectional with friction feed Printing width: 72 mm {2.83"}, 512 dot positions Paper width: 80 mm /
  • Epson TM H6000 | Technical Reference - Page 30
    Autocutter Partial cut: Cutting with one point left uncut NOTES:1.To prevent dot displacement, after cutting, feed paper approximately 1 mm (14/360 inches) or more before printing. 2.If the printer is stopped, you must feed paper over 40 mm (1.58 in.) before cutting 1-16 General Information Rev. A
  • Epson TM H6000 | Technical Reference - Page 31
    TM-H6000II Technical Reference Guide 1.5.4.2 Paper Roll Supply Device Section Supply method: Drop-in paper roll Near-end sensor Detection method: Microswitch Paper roll spool diameter: Inside: 12 mm (.47") Outside: 18 mm (.71") Near-end adjustment: Adjusting screw Remaining amount: Fixed
  • Epson TM H6000 | Technical Reference - Page 32
    print head may be worn out.Be sure to use the specified paper. Depending on each paper specification, it is recommended to set the DIP switch as shown in Table below: Original paper type P350 (F380) PD160R, AF50KS-E, P310, P300 DIP SW2 3 4 ON ON OFF OFF Print density level 1 2 1-18 General
  • Epson TM H6000 | Technical Reference - Page 33
    TM-H6000II Technical Reference Guide 1.5.4.4 Printable Area The printable area of a paper roll with a width of 79.5 ± 0.5 mm (3.13" ± 0.02") is 72.2 ± 0.2 mm (2.84" ± 0.008") (512 dots), and the space on the right and left sides are
  • Epson TM H6000 | Technical Reference - Page 34
    line. To restart printing, load the paper and set the printer back online by closing the printer cover. The printer starts initializing and continues printing data stored in the print buffer. ❏ Paper roll end sensor: • The paper roll end sensor is located in the paper path on the receipt section. It
  • Epson TM H6000 | Technical Reference - Page 35
    TM-H6000II Technical Reference Guide ❏ Slip eject sensor: • The slip eject sensor is located in the slip paper exit and detects whether the paper is removed or not after printing. The printer does not proceed to the next operation until the paper has been removed. 1.6.2 Printer Cover Sensors 1.6.2.1
  • Epson TM H6000 | Technical Reference - Page 36
    1.7 Other Specifications 1.7.1 Internal Buffer 1. Receive buffer selectable as 45 or 4 KB using the DIP switch. 2. User-defined buffer (both for user-defined characters and user-defined bit images) Receipt: 12KB; Slip: 3KB 3. Macro buffer 2KB 4. NV (non-volatile) bit image buffer 384KB 5. NV (non-
  • Epson TM H6000 | Technical Reference - Page 37
    TM-H6000II Technical Reference Guide 1.7.3 EMI and Safety Standards Applied EMC is Tested Using the EPSON PS-170 Power Supply. Europe: CE Marking Directive 89/336/EEC EN55022 Class B EN55024 IEC 61000-4-2 IEC 61000-4-3 IEC 61000-4-4 IEC 61000-4-5 IEC 61000-4-6 IEC
  • Epson TM H6000 | Technical Reference - Page 38
    the beginning of the Wearout Period. MICR reader mechanism (only when the printer is used with the MICR reader): 240,000 passes (when used with Endorsement print mechanism section: Life Mechanism: 1,350,000,000 lines The printer is defined to have reached the end of its life when it reaches
  • Epson TM H6000 | Technical Reference - Page 39
    TM-H6000II Technical Reference Guide 1.7.5 Environmental Conditions Temperature: Operating: 5 C° to 45 C° (41F° to 113F°) Storage: -10C° to 50 C° (14F° to 122F°) (except for paper and ribbon) Humidity: Operating: 10 to 90% RH Storage: 10 to 90% RH (except for paper and ribbon) [% RH] 90 80 60
  • Epson TM H6000 | Technical Reference - Page 40
    resistance: Acoustic noise (operating): When packed: Package: EPSON standard package Height: 50 cm (19.69") Directions: (1.97") Directions: Lift one edge and release it (for all 4 edges). When the printer is not printing, no external or internal damage should be found after the drop test. Receipt
  • Epson TM H6000 | Technical Reference - Page 41
    mm (11.73 in) (except for the protrusion) Height:185 mm (7.28 in) Weight:Approximately 5.8 kg (12.8 lb) (All the numeric values are typical.) Color:EPSON standard color (ECW) TM-H6000II Technical Reference Guide Rev. A General Information 1-27
  • Epson TM H6000 | Technical Reference - Page 42
    printer required for maintenance. 203 282 56 345 NOTE:203 mm =8 in 56 mm =2.2 in 345 mm =13.6 in 282 mm =11.1 in 1.10 Comparison Table Differences between the TM-H6000II and the previous model, the TM-H6000, are shown in the following table. Specification related items TM-H6000 TM-H6000II
  • Epson TM H6000 | Technical Reference - Page 43
    TM-H6000 TM-H6000II Technical Reference Guide TM-H6000II Thermal print speed max 150 mm/s Single color mode: max 170 mm/s 2-color print mode: max 56.4 mm/s Optional roll paper spacer for 58mm or 60mm PG-58 Available by memory switch setting option: PG-58 Available by memory switch setting
  • Epson TM H6000 | Technical Reference - Page 44
    1-30 General Information Rev. A
  • Epson TM H6000 | Technical Reference - Page 45
    Planning TM-H6000II Technical Reference Guide This section provides you information for system planning. 2.1 Control Method A TM printer can print and be controlled using any of the following three methods: 1. Windows printer driver (EPSON Advanced Printer Driver) 2. EPSON OPOS ADK 3. ESC/POS
  • Epson TM H6000 | Technical Reference - Page 46
    can be installed: • Driver: User's Manual • Status API: Reference Manual 2.1.1.3 EPSON Advanced Printer Driver Support Environment ❏ Supported interfaces • Serial, Parallel, USB, EtherNet ❏ Supported Operating Systems: Epson has confirmed performance with the following: • Windows 95 English Version
  • Epson TM H6000 | Technical Reference - Page 47
    TM-H6000II Technical Reference Guide ❏ Supported devices (For detailed information on which devices can be used, see the release note for the driver.) • EPSON receipt printer • EPSON customer display • EPSON cash drawer Note: The USB specification printer needs the USB driver and the Ethernet
  • Epson TM H6000 | Technical Reference - Page 48
    port and settings, such as paper width, monochrome/two-color (only for two-color supported devices) and print waiting time. • TM Flash logo utility Can register a bit map file to the printer and customer display. • USB device driver Required to connect a USB specification printer. • Sample program
  • Epson TM H6000 | Technical Reference - Page 49
    Get a Driver Please contact EPSON or your dealer about OPOS, APD, and ESC/POS. 2.2 Connection Form and Cables 2.2.1 USB The TM printer can be connected to the host PC via a USB connector, and other TM printers can be connected to the first printer via USB. (See "Changing the DIP Switch Settings" in
  • Epson TM H6000 | Technical Reference - Page 50
    the above figure. The host PC needs to have an installed "USB device driver" for using USB model TM printer. Please contact EPSON or your dealer about the USB device driver and the procedure for installing. 2.3 Serial Connection When the TM printer is connected to the host PC with a serial interface
  • Epson TM H6000 | Technical Reference - Page 51
    TM-H6000II Technical Reference Guide Connections for usable serial cross cables are as follows: The type of cable that should be used depends on the operation and the handshake method for the TM printer. You can operate the TM printer by Windows driver, OPOS, or ESC/POS commands. XON/XOFF, DTR/DSR,
  • Epson TM H6000 | Technical Reference - Page 52
    , Windows driver, Visual C, Visual Basic, MSComm) - Type B (*) When RTS/CTS control is used between the TM and DM. Note: You need to use the UB-S09 interface when you use a modular connector. On the DM-D (DM-D500 etc...) which has DIP switch to select Y-type connection, confirm that the DIP switch
  • Epson TM H6000 | Technical Reference - Page 53
    , confirm that the DIP switch has been set "Y-type connection: Disable." Application XON/XOFF TM side control (except OPOS) control setting XON/XOFF Not available DTR/DSR 1 - 2 - DTR/DSR (DOS, OPOS, Visual C) - Type A or B Type A or B RTS/CTS (DOS, Windows driver, Visual C, Visual Basic
  • Epson TM H6000 | Technical Reference - Page 54
    interface, a DM-D cannot be connected to the TM printer. We provide the IP address setup utility"EPSON TMNet WinConfig," for setting the IP address of the Ethernet model TM printer on the host PC. Please contact EPSON or your dealer about "EPSON TMNet WinConfig" and the procedure for installing
  • Epson TM H6000 | Technical Reference - Page 55
    Part Name and Basic Operation 3.1.1 part name control panel TM-H6000II Technical Reference Guide roll paper cover unit cover front cover power switch 3.1.1.1 Connectors WARNING: Do not connect a telephone line to the drawer kick-out connector or the display module connector; otherwise the printer
  • Epson TM H6000 | Technical Reference - Page 56
    is open. When this light is blinking, there is an error. See "LED Blinking Pattern" in Chapter 4. PAPER OUT This light comes on when the printer is out, or nearly out, of roll paper. The printer has a paper end detector, and it also has a near-end detector (which can be adjusted) to warn you that
  • Epson TM H6000 | Technical Reference - Page 57
    TM-H6000II Technical Reference Guide SLIP ❏ This light blinks when the printer is ready to receive slip paper. It stays on during printing on slip paper and blinks again when slip paper should be removed. When the slip paper is removed in the slip removal waiting state, the printer enters the paper
  • Epson TM H6000 | Technical Reference - Page 58
    is is opened opened - - - - - - Follow ESC/POS Follow ESC/POS Enabled command command Follow ESC/POS Enabled command Front cover is opened - - Enabled Note: The default setting of the ESC/POS command is "Enable." 3.2 Setup Flow You have to set up your printer to use it. And you can
  • Epson TM H6000 | Technical Reference - Page 59
    TM-H6000II Technical Reference Guide The set up flow of preparing to use printer is below.. Printer setup (See "Printer setup," page 3-5) Printer customizing (See "Customizing," page 3-16) Driver setup ❏ OPOS ❏ APD (See "Install a Printer Driver in the Host PC / POS Terminal," page 3-25) Complete
  • Epson TM H6000 | Technical Reference - Page 60
    Start set up 1. Install ribbon cassette(s) 1'. Installing the Optional Endorsement Ribbon Cassette (Endorsement function is factory option) 2. Install roll paper 3. Connect the printer to host PC / POS terminal 4. Connect power supply (PS-180 / PS-170) Complete set up Note: If your printer is
  • Epson TM H6000 | Technical Reference - Page 61
    TM-H6000II Technical Reference Guide Note: Be sure to turn on the power before installing a ribbon cassette. 1. Unpack the ribbon cassette and turn the knob in the direction shown to take up any slack. Knob 2. Open the front cover of the printer, using the tabs on each side of the cover. Tab 3.
  • Epson TM H6000 | Technical Reference - Page 62
    new ribbon cassette as shown. 5. Turn the knob two or three times to make sure the ribbon is seated correctly. You can also look at the side of the slip unit to see if the ribbon is in the correct place. See below. 6. Close the front cover of the printer. 3-8 Setup Edge of ribbon cassette
  • Epson TM H6000 | Technical Reference - Page 63
    TM-H6000II Technical Reference Guide 3.3.2 Installing or Replacing the Optional Endorsement Ribbon Cassette If your printer is equipped with the optional endorsement function, you also need to install the endorsement ribbon cassette, which is smaller than the standard ribbon cassette. EPSON
  • Epson TM H6000 | Technical Reference - Page 64
    the arrow pointing to the knob. 4. Turn the knob two or three times to make sure that the ribbon is seated correctly. 5. Close the cover of the printer. 3.3.3 Installing or Replacing the Paper Roll Note: Do not use paper rolls that have the paper glued or taped to the core because they might cause
  • Epson TM H6000 | Technical Reference - Page 65
    the paper roll as shown. TM-H6000II Technical Reference Guide 5. Be sure to note the correct direction that the paper should come off the roll. 6. Pull out a small amount of paper, as shown. Then close the cover and tear off the extra paper by pulling it toward the front of the printer. Rev
  • Epson TM H6000 | Technical Reference - Page 66
    Host PC / POS Terminal All cables are connected to the connector panel located on the lower rear side of the printer. Drawer kick both the printer and the host PC are turned off. You need an appropriate serial, parallel, USB, or Ethernet interface cable to connect your computer to the printer. For
  • Epson TM H6000 | Technical Reference - Page 67
    TM-H6000II Technical Reference Guide Note: Your printer has inch-type hexagonal lock screws installed. If your interface cable requires millimeter-type screws, replace the inch-type screws with the enclosed millimeter-type
  • Epson TM H6000 | Technical Reference - Page 68
    directly to the printer. (A UB-U02II can be directly connected to a UB-U01 hub.) 5. Install the UB-U01II/02II device driver on the host computer. Note: For information on how to obtain the required device drivers and their installation procedures, contact the nearest EPSON service center. 3-14
  • Epson TM H6000 | Technical Reference - Page 69
    3.3.4.4 Connecting a Drawer TM-H6000II Technical Reference Guide CAUTION: Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect a telephone line to the drawer kick out
  • Epson TM H6000 | Technical Reference - Page 70
    printer is able to be customized for the items below: ❏ Roll paper width (80mm / 60mm / 58mm) ❏ Roll paper near end detector ❏ DIP switch (communication condition, print density, two-color mode, etc...) ❏ Memory switch (some notices enable/disable, roll paper supply, etc...) The current settings
  • Epson TM H6000 | Technical Reference - Page 71
    TM-H6000II Technical Reference Guide 3.4.1 How to Confirm Current Settings You can use a self-test to confirm the current settings. See "Self Tests" on page 3-31. 3.4.2 Adjusting the Roll Paper Width Follow the procedure below to adjust the roll paper width. 1. Open the roll paper cover. 2. Install/
  • Epson TM H6000 | Technical Reference - Page 72
    the screw that was provided with the paper guide. 3. Set Memory switch 8-3 according to the paper width by using Memory switch setting utility. Please contact your dealer or EPSON about detail information of the memory switch, and see the manual of Memory switch setting utility for how to use the
  • Epson TM H6000 | Technical Reference - Page 73
    Guide 2. Loosen the adjusting screw with a coin, and carefully move the detecting lever up. Adjusting screw Detecting lever 3. Tighten the adjusting screw, and check to be sure that the detecting lever moves freely. 4. Replace the paper roll. 3.4.4 Adjusting the DIP Switches The printer has two sets
  • Epson TM H6000 | Technical Reference - Page 74
    from the DIP switch cover. Then take off the DIP switch cover. DIP switch cover 3. Set switches using a pointed tool, such as tweezers or a small screwdriver. switches 4. Replace the DIP switch cover. Then secure it with the screw. The new settings take effect when you turn on the printer. Note: The
  • Epson TM H6000 | Technical Reference - Page 75
    TM-H6000II Technical Reference Guide 3.4.4.2 Serial interface model DIP Switch 1 SW Function ON 1-1 Data receive error Ignored 1-2 Receive buffer 9600 19200 38400 1-7 1-8 ON ON OFF ON ON OFF OFF OFF DIP Switch 2 SW Function ON OFF 2-1 Handshaking (BUSY condition) Receive buffer
  • Epson TM H6000 | Technical Reference - Page 76
    signal state. DIP switches should not be changed while the printer power is on. If the print density is set to level 3 or 4, printing speed is usually reduced. For a tip about print density, see "When Using Original Paper" on page 3-24. 3.4.4.3 Parallel / Ethernet interface model DIP Switch 1 SW
  • Epson TM H6000 | Technical Reference - Page 77
    TM-H6000II Technical Reference Guide Notes: When pin 6 of the interface connector is used for the reset signal, the printer is reset at MARK on the RS-232 level. Changes in DIP switch settings (excluding switch 2-8, interface reset signal) are recognized only when the printer power is turned on or
  • Epson TM H6000 | Technical Reference - Page 78
    OFF Print density level 1 2 Note: See the thermal paper section in Chapter 4 for information about thermal paper. 3.4.5 Memory Switches This printer has "Memory switches" which are software switches. A memory switch setting utility can change the memory switch 1 or 8 to ON or OFF as shown in the
  • Epson TM H6000 | Technical Reference - Page 79
    a Printer Driver in the Host PC / POS Terminal EPSON provides printer drivers for the TM-H6000II. The drivers are OPOS and Advanced Printer Driver (APD). They are for the Windows environment. 3.5.1 OPOS 3.5.1.1 Installing and Setting Up When you install and set up, please refer to the User's Manual
  • Epson TM H6000 | Technical Reference - Page 80
    utility You can setup the OPOS and device setting by the SetupPOS utility. For detail refer to [ User Manual] 2.1 Setup the OPOS & device setting ❏ Select the device and I/F setting ❏ Device specified setting • Paper type & size setting • Bitmap setting • Color print setting 3-26 Setup Rev. A
  • Epson TM H6000 | Technical Reference - Page 81
    TM-H6000II Technical Reference Guide 2.2. Device communication test by execute the CheckHealth ResultCode SUCCESS ERROR The OPOS and device settings are right. & The Install and Setup are completed. Confirm the error condition refer to the [User's manual] (3. Confirmation by sample program) 4.
  • Epson TM H6000 | Technical Reference - Page 82
    ), please re-check the device connection setting by following the [User's Manual]. After performing the above procedure, please Manual • User's Manual :Installation of the EPSON OPOS ADK, Configurations,and explanations of the attached tools. • ADG : Detailed information on the each device to support
  • Epson TM H6000 | Technical Reference - Page 83
    : TM-H6000II, Status API (and USB device driver) What interface model? When the printer is USB interface model 2. Install "USB driver" When the printer is Serial or Parallel interface model When the printer is Ethernet model on Window 98 or 95 3. Install "EPSON Net Direct print" 4. Set up
  • Epson TM H6000 | Technical Reference - Page 84
    printer, or aren't using Windows 98/95, you don't need to install this module. 4. Setup the printer port After installing APD (and "USB driver" or "EPSON Net Direct print") you need to adjust the printer port setting for the printer interface model. See the Installation manual and the User's manual
  • Epson TM H6000 | Technical Reference - Page 85
    TM-H6000II Technical Reference Guide 3.6 Self Tests The self tests let you know if your printer is operating properly. There are self tests for both roll paper and slip paper. They check the control circuits, printer mechanisms, print quality, control software version, and DIP switch settings. These
  • Epson TM H6000 | Technical Reference - Page 86
    3.6.3 Running the Self Test with the Optional Endorsement Function If your printer has the optional endorsement function, the slip paper self test is slightly different. When you feed additional sheets of slip paper in step 4, two lines are printed on the back of the slip by the endorsement print
  • Epson TM H6000 | Technical Reference - Page 87
    Maintenance & Troubleshooting TM-H6000II Technical Reference Guide This section describes maintenance and general troubleshooting. 4.1 Maintenance your fingers or any hard object. 1. Open the paper roll cover. 2. Clean the thermal element (the green part) of the print head with a cotton swab
  • Epson TM H6000 | Technical Reference - Page 88
    paper roll cover. 7. The printer prints the following message on receipt paper and printer. CAUTION: Do not use a cleaning sheet more than once. 4.1.2.5 Command mode 1. Send the cleaning command to the printer. 2. Perform steps 8 and 9, as described in self mode. 4-2 Maintenance & Troubleshooting
  • Epson TM H6000 | Technical Reference - Page 89
    4.2 Troubleshooting 4.2.1 Removing a Paper Jam TM-H6000II Technical Reference Guide CAUTION: Do not touch the paper feed motor because it can be very hot. If the paper is jammed in the paper roll section, turn the printer off. Next, open the paper roll cover. Then remove the jammed paper and put
  • Epson TM H6000 | Technical Reference - Page 90
    pin or paper clip drops in the autocutter and causes the auto cutter to lock up, the printer enters an error state and begins the recovery operation automatically. If the problem is not serious, the autocutter returns to its normal position without any intervention by the user. If the autocutter
  • Epson TM H6000 | Technical Reference - Page 91
    TM-H6000II Technical Reference Guide ❏ Errors that have the possibility of recovery: When a recoverable error occurs, after the cause of the error is removed, the printer can recover from the error by transmitting error recovery command without turning off the power: ERROR Autocutter error
  • Epson TM H6000 | Technical Reference - Page 92
    : For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking. 4.2.5 Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function
  • Epson TM H6000 | Technical Reference - Page 93
    TM-H6000II Technical Reference Guide To use the hex dump feature, follow these steps: 1. After you make sure the printer is off, open the paper roll cover. 2. Hold down the FEED button while you turn on the printer. 3. Close the cover. 4. Run any software program that sends data to the printer. The
  • Epson TM H6000 | Technical Reference - Page 94
    for Thermal Paper The following suppliers sell thermal paper that may be used if desired. Contact each company for information. Original paper: PD160R Oji Paper Mfg. Co., Ltd. 7-5 Ginza 4-Chome Chuo-Ku Tokyo 104 Japan Tel: 03-3563-4800 Fax: 03-3563-1136 4-8 Maintenance & Troubleshooting Rev. A
  • Epson TM H6000 | Technical Reference - Page 95
    TM-H6000II Technical Reference Guide Original paper: AF50KS-E Jujo Thermal Oy (Finland) P.O. Box 92 FIN27501 Kauttua Finland Tel: 38-3932900 Fax: 38-3932419 Original paper:P350(F380), P310, P300 Kanzaki Specialty Papers, Inc. (U.S.A) 1500 Main Street Springfield, MA 01115 USA Tel: (413) 736-3216
  • Epson TM H6000 | Technical Reference - Page 96
    4-10 Maintenance & Troubleshooting Rev. A
  • Epson TM H6000 | Technical Reference - Page 97
    of an EPSON TM series printer. The tool can be used from the device specific settings of the SetupPOS utility. The bitmap image in the NVRAM can be printed with a printer by using the DirectIO method. Concerning the available NVRAM size for the TM-H6000II, refer to the ADG for TM-H6000II in the
  • Epson TM H6000 | Technical Reference - Page 98
    to the ADG for TM-H6000II in OPOS ADK. Less than paper width. There is a limitation Height length = RAM Size / width length High level High level Store Store bitmap to RAM by SetBitmap method after turn on the printer. Print Print stored bitmap by escape sequence command "ESC
  • Epson TM H6000 | Technical Reference - Page 99
    TM-H6000II Technical Reference Guide Right justify Normal ESC |rA ESC |N Aligns following text at the right. Restores printer characteristics to normal condition. Note1: manner of "ESC |cA" and "ESC |rA" Characteristics are reset at the end of each print method or by a "Normal"
  • Epson TM H6000 | Technical Reference - Page 100
    5.2.1 Recommended Flow Slip printing OPOSPrinter.AsyncMode = False MICR reading procedure OPOSMICR.BeginInsertion ResultCode = SUCESS Yes OPOSMICR.EndInsertion No Error Processing Printing procedure (Endorsement printing) Printing procedure (Right side printing) Check removal procedure
  • Epson TM H6000 | Technical Reference - Page 101
    TM-H6000II Technical Reference Guide 5.2.2 Sample Program Below is as example of how to use Slip & MICR Combination with OPOS ADK Ver.2.20 SP3. Dim RC As Long Dim I = 1 as Integer 'Return Code OPOSPOSPrinter1.AsyncMode = False 'Paper preparation procedure Do RC = OPOSMICR1.BeginImsertion(3000
  • Epson TM H6000 | Technical Reference - Page 102
    Global DrawerFlag As Boolean If Not OPOSCashdrawer1.DrawerOpened Then DrawerFlag = True OPOSCashdrawer1.OpenDrawer While (DrawerFlag = True) 'This part uses timer management to check the status of DrawerFlag. DoEvents Wend End If [Event Management] Private Sub OPOSCashdrawer1_StatusUpdateEvent(ByVal
  • Epson TM H6000 | Technical Reference - Page 103
    "BiMICRLoadCheck." 4. Print data on face of the slip. 5. Switch the printer driver to "TM-H6000II Endorsement" from "TM-H6000II Slip." Note: Switch means "Close the "TM-H6000II Slip" by using "BiCloseMonPrinter" and Open "TM-H6000II Endorsement" by using "BiOpenMonPrinter." 6. Feed the check to the
  • Epson TM H6000 | Technical Reference - Page 104
    is slow. But the height of paper doesn't set the limit on the size of bitmap. This printer prints Windows fonts by this method. 2. NV Bit-image EPSON provides a tool, "TMFLogo" that enables registration of a bitmap image in the NVRAM of an EPSON TM series printer. A bitmap image in the NVRAM can
  • Epson TM H6000 | Technical Reference - Page 105
    TM-H6000II Technical Reference Guide 6.2.2 Color bitmap printing First adjust memory switch 8-4 POS commands). See the "Two-Dimensional Code Parameter Setting Tool User's Manual" for details about this tool. 6.4 Drawer Control 6.4.1 Drawer Open When you control a drawer connected to this printer
  • Epson TM H6000 | Technical Reference - Page 106
    API. Below is an example program which checks the drawer status. 'get the current printer status rtn = BiGetStatus(m_hApi, getstatus) If rtn < 0 Then ErrMsg (rtn) ' in Status API. Refer to the Status API User's Manual and the sample programs for details. 6-4 Application Development Information for APD Rev
  • Epson TM H6000 | Technical Reference - Page 107
    Appendix A Character Code Tables TM-H6000II Technical Reference Guide A.1 Page 0 (PC437: USA, Standard Europe) (International Character Set: USA) NOTE: Character code tables show only character configurations, not the actual print pattern. Character Code Tables A-1
  • Epson TM H6000 | Technical Reference - Page 108
    A.2 Page 1 (Katakana) A-2 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 109
    A.3 Page 2 (PC850: Multilingual) TM-H6000II Technical Reference Guide Character Code Tables A-3
  • Epson TM H6000 | Technical Reference - Page 110
    A.4 Page 3 (PC860: Portuguese) A-4 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 111
    A.5 Page 4 (PC863: Canadian-French) TM-H6000II Technical Reference Guide Character Code Tables A-5
  • Epson TM H6000 | Technical Reference - Page 112
    A.6 Page 5 (PC865: Nordic) A-6 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 113
    A.7 Page 16 (WPC1252) TM-H6000II Technical Reference Guide Character Code Tables A-7
  • Epson TM H6000 | Technical Reference - Page 114
    A.8 Page 17 (PC866: Cyrillic2) A-8 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 115
    A.9 Page 18 (PC852: Latin2) TM-H6000II Technical Reference Guide Character Code Tables A-9
  • Epson TM H6000 | Technical Reference - Page 116
    A.10 Page 19 (PC858: Euro) A-10 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 117
    A.11 Page 254 (Space Page) TM-H6000II Technical Reference Guide Character Code Tables A-11
  • Epson TM H6000 | Technical Reference - Page 118
    A.12 Page 255 (Space Page) A-12 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 119
    A.13 International Character Sets TM-H6000II Technical Reference Guide ASCII code (Hex) Country 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E U.S.A France Germany U.K. Denmark I Sweden Italy Spain I Pt Japan Norway Denmark II Spain II Latin America
  • Epson TM H6000 | Technical Reference - Page 120
    A-14 Character Code Tables
  • Epson TM H6000 | Technical Reference - Page 121
  • Epson TM H6000 | Technical Reference - Page 122
    EPSON SEIKO EPSON CORPORATION Printed in Japan
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
TM-H6000II
Technical Reference
guide
EPSON
English
404367000