Epson TM-H6000IV-DT Users Manual

Epson TM-H6000IV-DT Manual

Epson TM-H6000IV-DT manual content summary:

  • Epson TM-H6000IV-DT | Users Manual - Page 1
    User's Manual Important Safety Information page 2 Part Names and Functions page 5 Setup page 8 Basic Operations page 13 Installing/Replacing the Ribbon Cartridges . . . page 16 Loading Paper page 18 Cleaning page 21 Troubleshooting page 23 Specifications page 25 Appendix page 27 M00080801EN
  • Epson TM-H6000IV-DT | Users Manual - Page 2
    Technical Reference Guide. You can access Technical Reference Guide from the included Manual CD. Key to Symbols The symbols in this manual noise, immediately unplug the AC cable, and then contact your dealer or an Epson service center for advice. Continued use may lead to fire or electric shock. ❏
  • Epson TM-H6000IV-DT | Users Manual - Page 3
    contact your dealer or an Epson service center for advice. Continued use humidity and dust may cause paper jams and other problems, such as fire, or printer unit. ❏ Make sure that the total power requirements of all devices receiving power from this product do not exceed the power supplying
  • Epson TM-H6000IV-DT | Users Manual - Page 4
    English Caution Labels The caution label on the product indicates the following precautions. !KCAUTION: Do not touch the thermal head because it can be very hot after printing. 4
  • Epson TM-H6000IV-DT | Users Manual - Page 5
    LEDs Feed button Release button Connector cover Power button Printer reset button Roll paper cover Open this cover to install/replace the roll paper. Controller LEDs Receipt unit cover Open this cover to install/replace the ribbon cartridge for endorsement printing. Front cover Open this
  • Epson TM-H6000IV-DT | Users Manual - Page 6
    is off. Booting/Shutdown/Updating software. CPU temperature is high. Accessing storage. Printer LEDs Indicates the printer unit status. LED ➀ (Power) LED (Green) ➁ Error LED (Orange) ➂ Paper LED (Orange) ➃ Slip LED (Green) LED status On Off On Flashing Off On Flashing Off On Flashing Off Meaning
  • Epson TM-H6000IV-DT | Users Manual - Page 7
    English Interface All the ports and connectors are located on the back of the product. Drawer kick connector DC-in connector Serial port Powered USB ports (× 3) VGA port Ethernet port USB ports (× 3) Line-out port DisplayPort QNote: If the connector cover is attached, remove it to access the
  • Epson TM-H6000IV-DT | Users Manual - Page 8
    English Setup Installing the Product Install the product horizontally on a firm, stable surface. !CAUTION: Do not place the product near any magnetic fields to avoid decreasing the MICR recognition rate. QNote: The security hook on the back of the product allows you to attach a commercially
  • Epson TM-H6000IV-DT | Users Manual - Page 9
    on the devices or manuals. Do not use a device whose rated current is unclear. Connect the external devices only when those total power consumption is 30 W or less. (when print density is set to standard.) ❏ When you use powered USB ports, make sure that the TM-H6000IV-DT is turned off before
  • Epson TM-H6000IV-DT | Users Manual - Page 10
    always supplied for the powered USB ports regardless of the operation of the power button. To change the powered USB mode setting, follow the steps below. 1. Make sure that the product is turned off. 2. Remove the 2 screws to remove the cover. 3. Use tweezers to change the position of the switch
  • Epson TM-H6000IV-DT | Users Manual - Page 11
    the steps below to connect the AC adapter. !WARNING: Be sure to use the specified AC adapter [AC adapter, T (Model: M284A)]. Connection to an improper power source may lead to equipment damage, fire, or electric shock. !CAUTION: Be sure to leave a space between the AC adapter and the main unit
  • Epson TM-H6000IV-DT | Users Manual - Page 12
    English Attaching/Removing the Connector Cover Follow the steps below to attach the connector cover to protect cables. 1. Put the connector cover on the feet of the main body. 2. Push the connector cover to click onto the main body. 3. Make sure the cables are not pinched. Projection Projection
  • Epson TM-H6000IV-DT | Users Manual - Page 13
    /Off !CAUTION: ❏ If you turn the product off, wait more than 10 seconds before you turn it again. ❏ When the product is turned off or when it is in the standby mode, do not hold down the power button longer than 4 seconds. Press the power button to turn on/off the product. 13
  • Epson TM-H6000IV-DT | Users Manual - Page 14
    English Opening the Covers Opening the roll paper cover Lift up the tabs on both sides of the roll paper cover to open it. Opening the receipt unit cover Lift up the lever on the left side of the receipt unit cover to open it. 14
  • Epson TM-H6000IV-DT | Users Manual - Page 15
    required. If you cannot turn the product off using applications or the operating system, you can execute forced termination as a last resort by pressing the power button for approximately 4 seconds. 15
  • Epson TM-H6000IV-DT | Users Manual - Page 16
    front slip printing (ERC-32). 1. Turn on the product. (U "Turning Power On/Off" on page 13) 2. Open the front cover. (U "Opening the front cover" on page 15) 3. Remove the used ribbon cartridge if there is one. 4. Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on
  • Epson TM-H6000IV-DT | Users Manual - Page 17
    printing (ERC-43). 1. Turn on the product. (U "Turning Power On/Off" on page 13) 2. Open the receipt unit cover. (U "Opening the receipt unit cover" on page 14) 3. Remove the used ribbon cartridge if there is one. 4. Turn the knob on the ribbon cartridge a little in the direction of the arrow marked
  • Epson TM-H6000IV-DT | Users Manual - Page 18
    the specified roll paper. 1. Open the roll paper cover. (U "Opening the roll paper cover" on page 14) 2. Remove the used roll paper core if there is one. 3. Insert the roll paper in the correct direction. 4. Pull out some paper, and close the roll paper cover. 5. Tear off the paper with the cutter
  • Epson TM-H6000IV-DT | Users Manual - Page 19
    , folds, or wrinkles. ❏ For MICR reading, use the slip paper of 12 cm {4.72"} long or more. 1. Turn on the product. (U "Turning Power On/Off" on page 13) 2. Insert the slip paper face up with the right paper edge against the right side of the paper guide, and insert it as far as it will go
  • Epson TM-H6000IV-DT | Users Manual - Page 20
    English 5. Remove the ejected paper by pulling it straight up out of the product. 20
  • Epson TM-H6000IV-DT | Users Manual - Page 21
    damage or break the parts made of plastic and rubber. Cleaning the Thermal Head To maintain receipt print quality, Epson recommends cleaning the 1. Turn off the product. (U "Turning Power On/Off" on page 13) 2. Open the roll paper cover. (U "Opening the roll paper cover" on page 14) 3. Clean the
  • Epson TM-H6000IV-DT | Users Manual - Page 22
    one time; then discard it. 1. Make sure the roll paper is installed correctly and the product is turned off. 2. Open the roll paper cover. (U "Opening the roll paper cover" on page 14) 3. While holding down the release button, turn the power back on. 4. Press the release button 7 times, then close
  • Epson TM-H6000IV-DT | Users Manual - Page 23
    English Troubleshooting (Power) LED does not light Check whether the AC adapter is correctly connected For other cases, turn the product off, and after 10 seconds, turn it back on. Paper is jammed Follow the steps below to remove the jammed paper. !KCAUTION: Do not touch the thermal head because it
  • Epson TM-H6000IV-DT | Users Manual - Page 24
    the lever at the right of it. 4. Remove the jammed paper. The roll paper cover will not open (the autocutter blade is locked) Follow the steps below to return the autocutter blade to the correct position. 1. Turn off the product. (U "Turning Power On/Off" on page 13) 2. Open the receipt unit cover
  • Epson TM-H6000IV-DT | Users Manual - Page 25
    mm × 4.76 mm) Drawer kick RJ12 6 pin Power supply: DC 24 V, 1 A Line-out φ 3.5 supported.) Software Operating system Windows Embedded POSReady7 Device control software ePOS-Device Ribbon cartridge Front slip printing ERC-32 Endorsement printing ERC-43 Paper dimensions Roll paper Paper
  • Epson TM-H6000IV-DT | Users Manual - Page 26
    dimensions (including connector cover) Mass (excluding roll paper) Specification W × D × H: 186 mm × 290 mm × 246 mm {7.32"× 11.42" × 9.69"} Approx. 6.2 kg {13.6 lb} *1: The capacity differs depending on the model. *2: Total power consumption for the powered USB and USB ports must be 30 W or
  • Epson TM-H6000IV-DT | Users Manual - Page 27
    instructions. Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. NOTICE: The contents of this manual
  • Epson TM-H6000IV-DT | Users Manual - Page 28
    printer printer product. If you desire to receive the source code above, please contact the customer support . 4 ) OpenSSL toolkit This printer product includes software developed by the of open source software programs included with this printer product and the whole license agreements of each
  • Epson TM-H6000IV-DT | Users Manual - Page 29
    Windows Embedded POSReady7 These license terms are an agreement between you and SEIKO EPSON services b. Other Software. You may use other programs with the software as long as the other programs • directly supports the manufacturer's specific use for the device, or • provide system utilities
  • Epson TM-H6000IV-DT | Users Manual - Page 30
    to a printer or other service at Microsoft at regular intervals. No other information is sent to Microsoft. You can change this default to use non-Microsoft servers. You can also switch off this feature using a command line utility Windows Media Digital Rights Management. Content owners use Windows
  • Epson TM-H6000IV-DT | Users Manual - Page 31
    IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE WWW.MPEGLA.COM. 10. PRODUCT SUPPORT. Contact SEIKO EPSON CORPORATION for support options. Refer to the support number provided with the device. 11. PROOF OF LICENSE. If you acquired the software on the device
  • Epson TM-H6000IV-DT | Users Manual - Page 32
    When allowed by your local laws, SEIKO EPSON CORPORATION and Microsoft exclude implied warranties of paper license terms that accompany the software and may modify or replace some or all of these terms), and the terms for supplements, updates, Internet-based services and support services
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User’s Manual
Important Safety Information. . . . . . . . . . . . . . . . . . .page 2
Part Names and Functions. . . . . . . . . . . . . . . . . . . . . .page 5
Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page 8
Basic Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 13
Installing/Replacing the Ribbon Cartridges . . . page 16
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 18
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 23
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 25
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 27
M00080801EN