Epson TM-H6000IV-DT Technical Reference Guide

Epson TM-H6000IV-DT Manual

Epson TM-H6000IV-DT manual content summary:

  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 1
    Technical Reference Guide Product Overview Describes features and general specifications for the product. Setup Describes setup and installation of the product and peripherals. Preinstalled OS Information Describes the preinstall information and recovery method. Utility Describes the utilities
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    to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. • Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those
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    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid
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    liquid spills into this equipment, do not continue to use it. Continued use may lead to fire. Unplug the power cord immediately and contact your dealer or a Seiko Epson service center for advice.  Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may
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    , causing breakage and possible injury.  To avoid injury, do not insert fingers or any part of the hand in the roll paper opening where the manual cutter is installed.  Do not open the roll paper cover without taking the necessary precautions, as this can result in injury from the autocutter fixed
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    indoor use.  The OT-WL01 should only be used for EPSON TM-i series and TM-DT. If it is installed on another device, it may result in in particular be damaged or deformed if left in a vehicle with the windows shut, or placed in locations with unusually high temperatures for extended periods such
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    settings using our own judgement and assuming full responsibility, and with your full understanding of problems that may occur if you do not make any security settings. Notes on Setting SSID (Service Set Identifier) For protection of security, note the following precautions when setting the SSID
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    was not intended for use in applications requiring extremely high reliability/safety, such as aerospace equipment, main communication equipment, nuclear power control equipment, or medical equipment related to direct medical care, etc., please make your own judgment on this product's suitability
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    and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2 Setup Chapter 3 Preinstalled OS Information Chapter 4 Utility
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    Manual ...9 Aim of the Manual ...9 Manual Content ...9 ■ Contents...10 Product Overview 15 ■ Features...15 System connection examples...17 ■ Product Configurations ...23 Paper width...23 Colors ...23 Accessories ...23 Related manuals ...24 Peripherals ...24 ■ Part Names and Functions 25 Printer
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    Keyboard 69 Connecting a Display ...69 Connecting a Printer...70 Connecting POS Peripherals ...70 Connecting the Cash Drawer ...71 ■ Powered USB mode setting 73 ■ Connecting the AC Adapter 74 Connecting the AC adapter ...74 ■ Setting the Memory Switches/Receipt Enhancement 75 Functions...76 ■ OS
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    ...107 ■ Printer Settings ...109 Windows Embedded POSReady 7 117 Preinstallation information ...117 HDD version...118 Recovery ...118 Settings for Dual Display...120 Using OS Hibernation ...121 Utility 123 ■ EPSON TMNet WebConfig 123 Starting EPSON TMNet WebConfig 123 Information - Web service
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    settings - Update Web service function 153 Settings - Admin settings - Admin information 154 Settings - Admin settings - Password 155 ■ TM-H6000IV Utility ...156 Application Development Print Mode ...182 Receipt Enhancement Information Print Mode 184 Memory Switch Setting Mode...186 13
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    Handling 189 ■ Turning Power On/Off ...189 Forced Termination ...189 ■ Printer Operation ...190 Printer Reset ...190 Installing/Replacing the Ribbon Cartridges 190 Loading/Replacing the Roll Paper 194 Inserting the Slip Paper ...197 Removing Jammed Paper ...199 ■ Controlling the Speaker Volume
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    services. By using TM-H6000IV-DT, the users can construct POS solutions of the next generation that have excellent connectivity and services. • The controller has the PC architecture that uses IntelAtomTM processor. • The OS employs Windows support wireless LAN. • Equipped with Powered printer. 15
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    printer (E/P). • High throughput using bidirectional minimum distance printing. • A mechanical form stopper gives stability to slip paper. • Opening the front carriage unit makes removing jammed paper -in paper loading. • An autocutter is standard equipment. • Paper-saving function is supported. 16
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    and connecting a display with a touch panel and a barcode scanner to the TM-H6000IV-DT. The OS is based on Windows and includes HDD. You can install the Windows driver (APD) and the UPOS driver. You can also transfer the conventional Windows-based PC-POS system as it is. This saves on system
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    Printing and controlling POS peripherals from the Web application ePOS-Device API is supported. You can print or control devices (display on the customer display or input/output from the POS peripherals) from the Web application. You can control
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    between applications is enabled by the function of communication box. • ePOS-Device API Supports communication between web applications. Enables communication between web applications on devices such as a smart phone and tablet terminal to the application on another terminal via TM-DT. 1 App1 App2 19
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    Printing and controlling POS peripherals from an application on a tablet terminal ePOS-Device XML is supported. You can print or control devices (display on the customer display or input / output from the POS peripherals) from a tablet terminal application. You can control
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    data from a server at a remote location  (via Internet or any other means) and printing the acquired data This product supports the Server Direct Print function, with which the printer requests data from the Web server and prints the acquired data. Your application can print data only by sending
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    Virtual environment client You can use the product as a client of a virtual desktop or virtual application. It supports Citrix XenServer/Client, VM Ware, and Microsoft's Hyper-V/App-V. Printing is supported for applications that use the UPOS driver and APD (Windows driver). 22
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    Colors • Black Accessories 1 Included • AC adapter, T (Model No. M284A) • AC cable *1 • Connector cover • Ribbon cartridges (ERC-32, ERC-43) • Roll paper (for operation check) • Recovery disc • User's Manual • Warranty certificate (May not be included, depending on the model.) *1 May vary based
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    Related manuals • TM-H6000IV-DT Technical Reference Guide (this manual) • TM-H6000IV-DT User's Manual • ePOS-Device API User's Manual • ePOS-Device XML User's Manual • Server Direct Print User's Manual • TM-DT Thin-Client System Setup Guide • TM-DT series Easy Setup Guide For details about each
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    Chapter 1 Product Overview Part Names and Functions Roll paper cover Receipt unit cover Front cover Power button cover Printer LEDs Feed button Release button Connector cover 1 Power button Name Roll paper cover Receipt unit cover Front cover Power button cover Power button Printer reset button
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    Printer LEDs (Power) LED Error LED Paper LED Slip LED Name Status (Power) LED On (Green) Off Error LED On (Orange) Paper LED (Orange) Slip LED (Green) Flashing Off On Flashing Off On Flashing Off Description Power is being supplied Power is not being supplied Offline  Immediately
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    Description Status LED  On Power is on (Green) Flashing  Stand-by mode (Approx. 1 second intervals) Off Power is off 1 Status LED second intervals) OS start-up sequence  Accessing the HDD; Do not turn the power off. Doing so may result in data loss. Flashing  (Approx. 160 millisecond
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    Connectors All the cables are connected to the connection panel on the back of the printer. DK (Drawer-kick) DC-In Serial Powered USB VGA Ethernet Line-Out Name DK (Drawer-kick) DC-In Powered USB VGA Ethernet Line-Out DisplayPort USB Serial USB DisplayPort Description Connect the cash drawer
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    be recovered easily by turning the power off and then on again or sending an error recovery command from the driver after eliminating the cause of the Remove the jammed paper or foreign matter in the printer, close the roll paper cover, send the error recovery command, or turn the power on again.
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    printing. Approx.320ms Recovery measure Send the error recovery command or turn the power on again. Close the roll paper cover, and then send the error recovery command or turn the power on again. *: Occurs only when memory switch 8-8 is set to ON. The error recovery command is valid only if
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    dealer or a Epson service center Turn off the power immediately when unrecoverable errors occur. CAUTION Error R/W error in memory or gate array High voltage error Low voltage error CPU execution error Circuit error Error description Error LED flash code After R/W checking, the printer does not
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    be used 10 times or less a day when you program applications. NV Graphics Memory Graphics, such as shop logos to be printed on receipts, can be stored. Use the TM-H6000IV Utility to register graphics.  For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual
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    , printer information, such as the number of line printed, the number of autocuts, and printer operation time after the printer starts working, is automatically stored in NV memory. You can read the information with the TM-H6000IV Utility or in a self-test to use it for periodical checks or part
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    4MB Intel NM10 On built-in CPU SATA HDD (500GB or more) 10BASE-T/100BASE-TX/1000BASE-T 1port (RJ-45) Support Wake On LAN Network boot 3 ports (Power supply 12 V/5 V *1, *3) 3 ports USB 2.0 (Power supply 5V *2, *3) D-sub 9 pin male D-sub 15 pin female Analog RGB DP1.1 female (16.1 mm x 4.76 mm) RJ12
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    BIOS OS AMI BIOS (Supports ACPI 2.0/APM 1.2/Plug&Play) Windows Embedded POSReady 7 Device control software ePOS-Device USB port controller (thin-client connection supported) Ribbon cartridge Front slip printing Endorsement printing ERC-32 ERC-43 Power supply Dedicated AC adapter (AC
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    based on the status of the power switch (factory default value) or it is constantly supplied. For setting methods, refer to "Character Code Tables" on page 205. Software Specifications Print control TM Printer, POS peripherals control driver Web applications Utility ePOS-Device API, ePOS-Device
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    Chapter 1 Product Overview Controllable printer WW Model  Following printers with the UB-E02, UB-E03, UB-R03 or UB-R04 embed- ded  TM-H6000IV  TM-L90  TM-P60II  TM-P60II Peeler  TM-T20  TM-T70  TM-T70II  TM-T88V  TM-T90  TM-U220 1 37
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    Printing Specifications Slip printing Printing method Serial impact dot matrix Head wire configuration 9-pin vertical line, wire pitch approximately 0.353 mm {1/72"} Printing direction Bidirectional, minimum distance printing Printing speed Front* Approx. 5.7 lps (printing 40 columns per
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    0.28 mm {0.01"} (2 dots) Font B: 0.28 mm {0.01"} (2 dots) 1 Paper feed speed Line spacing*2 Approx. 200 mm/s {7.87"/s} (during continuous printing) Approx. 4.23 mm {1/6"} dpi: dots per inch *1: When the printer prints with the standard print density level at 24V and 25°C {77°F}.
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    Character Specifications Slip printing Number of characters Character structure Character size Alphanumeric characters: 95 Extended graphics: 128 × 12 pages (including user-defined page) International characters: 37 Font A: 5 × 9 Font B: 7 × 9 Endorsement font: 5 × 7 Font A: 1.56 × 3.11 mm Font B:
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    , so printing must be performed under the conditions described below. Number of copies Total thickness Ambient temperature Copy paper (front) Original + 3 copies 0.31 mm or less 10 to 40°C {50 to 104°F} Original + 2 copies 0.31 mm or less 5 to 45°C {41 to 113°F} Original + 2 copies
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    that has holes or dark positions with low reflection (less than 40% reflection) on the front at the TOF sensor position. 40 20 10 Paper inserting direction Area where holes are prohibited and reflection rate on the front should be 40% or more. [units: mm (All the numeric values are
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    Paper Mills Limited. Kanzaki Specialty Papers Jujo Thermal Oy Mitsubishi HiTec Paper Europe GmbH Koehler Paper Group  Paper must not be pasted to the roll paper core.  For the best print quality for each paper type, it is recommended to test the print density. (See "Setting the Memory Switches
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    performs back feeding after front printing completed. When a model without E/P performs back feeding after front printing completed. When the printer ejects paper after front printing completed. [units: mm (All the numeric values are typical.)] 18.4 Slip (endorsement) printing 6.9 Top margin 47
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    79.5 ± 0.5 Chapter 1 Product Overview 72.2* Printing and Cutting Positions 3.7 ± 2.0 [units: mm (*: typical)] 1 Manual-cutter position Autocutter blade position Approx. 10 mm Approx. 24 mm Center of the print dotline Paper feed direction The values above may vary slightly as a result of
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    fonts Recognition rate* Magnetic bias E13B, CMC7 (Alphabets are not supported.) Recognition rate: 99% or more Recognition error rate: 0.1% or less *: When using ANSI/ISO specified paper at 25C {77F} Recognition rate (%)= {Total number of checks-(number of checks misread or not recognized
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    Electrical Characteristics Supply voltage Power consumption (when using the AC adapter, T) Standby Slip printing Receipt printing Chapter 1 Product Overview DC 24V ± 7% Ripple voltage: 300 mVpp or less (for models with
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    times for each section driving times Number of paper feeds Total for the sections: 27,000,000 lines Print head 200 million characters (when printing with Font B only) Receipt printer section Printer mechanism 20,000,000 lines (when repeatedly printing 10 lines with 4.23 mm line spacing and
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    Overview Environmental Conditions Temperature/ Operating Humidity 5 to 40°C {41 to 113°F}, 10 to 90% RH (See the operating temperature and humidity range below.) Storage -10 to 50°C {14 to 122°F}, 10 to 90% RH (except for paper) (Factory packing) [%RH] 31°C, 90% 34°C, 90% 34°C, 75% 40
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    External Dimensions • Width: Approximately 186 mm {7.32"} • Depth: Approximately 290 mm {11.42"} • Height: Approximately 246 mm {9.69"} [Units: mm] 50
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    AC adapter, T 35 200 850 Chapter 1 Product Overview 1500 210 33.5 13 24.3 Input conditions Output conditions 55 145 [Units: mm] 60 1 Input voltage: AC 100V to 240V Frequency: 50/60 Hz Input current (rating): 2.4A Output voltage (rating): DC 24V ± 5% Output current (rating): 4.2A
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    , Encryption algorithm Power voltage Current consumption Frequency range Potential interference range Overall dimensions ELPAP07: 802. 11b/g/n wireless LAN Module (EPSON) IEEE802.11b/g/n GHz band 40 m Wireless LAN unit: Approx. 24 mm × 51 mm × 10 mm (W × D × H) USB extension cable: 1 m long 52
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    (D) x63(H)mm Dimensions 165(W) x 110(D) x135(H)mm Weight 0.31 kg {0.68 lb} Color Black Tilt angle Maximum 48°(4 steps, 5 position) Morizontal rotation angle Maximum 90° Power supply Supplied from TM-H6000IV-DT Option Pole kit (DP-502-114) 53
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    54
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    bar. Downloading the ePOS-Device update program Download the following file from the Epson website and save it in your local environment. • File name: ePOS-Device System Update Package For more information about the update method, refer to the Readme file in the ePOS-Device update package. The ePOS
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    (page 69) 5. Powered USB mode setting (page 73) 6. Connecting the AC Adapter (page 74) 7. OS Initial Settings (page 80) 8. Enabling or Disabling ePOS-Device (page 81) 9. Connecting to the Network (page 82) 10. Setting the Driver and Installing Applications (page 90) 11. Printer Settings (page 109
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    3. Adjusting the Paper Roll Near-End (NE) Sensor (page 68) 4. Connecting External Devices (page 69) 5. Powered USB mode setting Service Startup Settings (page 91) 10. Registering Web content (page 96) 11. Registering device control script files (page 97) 12. Setting the Devices (page 98) 13. Printer
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    69) 5. Powered USB mode setting (page 73) 6. Connecting the AC Adapter (page 74) 7. OS Initial Settings (page 80) 8. Connecting to the Network (page 82) 9. Service Startup Settings (page 91) 10. Registering device control script files (page 97) 11. Setting the Devices (page 98) 12. Printer Settings
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    5. Powered USB mode setting (page 73) 6. Connecting the AC Adapter (page 74) 7. OS Initial Settings (page 80) 8. Connecting to the Network (page 82) 9. Service Startup Settings (page 91) 10. Server Direct Print Settings (page 93) 11. Registering Web Contents (page 94) 12. Connecting a Printer (page
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    Installing the Product Install the product horizontally on a firm, stable surface. Do not place the product near any magnetic fields to avoid decreasing the MICR recognition rate. The security hook on the back of the product allows you to attach a commercially available antitheft wire. 60
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    DIP switches EPSON TMNet WebConfig. DIP Switch Functions  Remove the USB cable from the computer and remove the cover of the dip switch DIP switch cover, be sure to close the cover after setting the DIP switch o n S p e e d 1-6 OFF Switching Switching" 1-7 ON 1-8 Execution of Selt-Test *1
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    SW1-7 ON ON ON ON OFF OFF OFF OFF Communication Speed (bps) 2400 4800 9600 19200 38400 57600 115200 (Reserved) How to set the DIP switch 1 Disconnect the cable connecting the DM-D110-USB. 2 Remove the DIP switch cover. 3 Switch the switch with something pointy. 4 Close the DIP switch cover. 62
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    Chapter 2 Setup Attaching the Customer Display Follow the instructions to install the optional DM-D110-USB on the TM-H6000IV-DT using the exclusive DP-502 pole kit. 1 Remove the connector cover. Reattach it after the DM-D110-USB is installed. 2 2 Remove the two feet. 63
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    attaching the plate. Otherwise, the cables can be damaged. 4 The illustration shows how to install the DM-D110-USB on the right side of the TM-H6000IV-DT. If you install it on the left side, use screw hole L. 64
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    Chapter 2 Setup 5 Select the position where the DM-D110-USB is to be installed from A, B, C, or D. 2 65
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    6 Move the attached part in Step 4 so that screw holes indicated in the illustration are aligned with each other, according to the position you selected. Fix it with the
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    Chapter 2 Setup 8 Connect the connector of DM-D110-USB to TM-H6000IV-DT. 2 9 Install DM-D110-USB to the attachment base. 67
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    screw fastening the sensor, and align the upper edge of the positioning plate with the adjustment position. Adjustment position Remaining amount of paper (outer diameter) Upper Approx. 27 mm {1.06"} Lower (Initial setting) Approx. 23 mm {0.91"} 3 Tighten the adjustment screw. 4 Make sure that
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    the descriptions on the devices or manuals. Do not use a device whose rated current is unclear.  Connect the external devices only when those total power consumption is 30 W or less.  When you use powered USB ports, make sure that the TM-H6000IV-DT is turned off before connecting each
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    . For details such as the order in which to connect them, refer to each device's user's manual. • You can perform the connection test from EPSON TMNet WebConfig. For details, refer to"Setting the Devices" on page 98. Dedicated drivers are necessary, depending on the devices. Acquire and install the
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    EPSON close signal is used, a switch must be provided between DK driver transistors cannot be energized simultaneously.  Leave intervals longer than 4 times the drawer driving pulse when sending it continuously.  Be sure to use the printer power supply (connector pin 4) for the drawer power
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    Drawer Connection Circuitry F.G 1 Shielded DK connector 2 Drawer kick-out solenoid 3 Control device +24V 4 5 6 Drawer open/close switch Printer side User side [Drawer kick-out side] 72
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    is supplied when TM-H6000IV-DT is ON and no power is supplied when TMH6000IV-DT is OFF. Mode 2 Disables interlock with power supply to TM-H6000IV-DT. Power is constantly supplied to the USB device regardless of whether TM-H6000IV-DT is ON/OFF. Use the following procedure to change the switch
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    Connecting the AC Adapter Use the dedicated AC adapter for TM-H6000IV-DT provided with the printer. WARNING Be sure to use the specified AC adapter [AC adapter,T (Model: M284A)]. Connection to an improper power source may cause fire. Be sure to leave a space between the AC adapter and the main
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    at cover close ✔ ✔ Top logo printing at power on ✔ ✔ Receipt Enhancement  For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual.  For information about how to use the memory switch setting mode, see "Memory Switch Setting Mode" on page 186.  For
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    Functions Power on notice • Transmits (initial setting) • Does not transmit Slip paper jam detection • Enabled (initial setting) • Disabled Receipt unit open during printing • Offline (initial setting) • Recoverable error User NV memory capacity • 1 KB (initial setting) • 64 KB •
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    density as shown in the table below for the best print quality. Original Paper Type Density Level AF50KS-E 4 (85%) TF50KS-EY, P220AGB-1 5 (90 may be reduced.  If the print density is set to a darker level, paper dust accumulates on the print head and print may be faint. For information on
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    , you can execute specified commands even if the printer is offline due to specified causes. • Enabled • Disabled (initial setting) For the combination of the offline causes and executable commands, see the ESC/POS Application Programming Guide. Power supply unit capacity Selectable from levels 1 to
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    Selectable from key codes of registered logos Alignment • Left • Center • Right Top logo printing at cover close • Enabled (initial setting) • Disabled Top logo printing at power on • Enabled • Disabled (initial setting) Chapter 2 Setup 2 79
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    1 Check that the product's power is not on, and connect the refer to "Settings for Dual Display" on page 120. 2 Turn on the product. The login screen is displayed. Input the password. The initial settings are as follows. OS User name Password Windows Embedded POSReady 7 EPSON-USER H6000IV-DT
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    . Enabling or disabling ePOS-Device starts and stops all functions related to the web services shown below. • Apache Web Server, and web content registered in TM-DT • Automatic update of Web content • EPSON TMNet Web Config • Printing with ePOS-Device API • Printing with ePOS-Device XML • Printing
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    Connecting to the Network For Ethernet Interface Connect the product to a network by a LAN cable via a hub. Connecting the Ethernet interface cable CAUTION  When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices
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    . • Setting in a local environment: Setting with Windows Setting with EPSON TMNet WebConfig • Setting on a computer for setting: Setting with EPSON TMNet WebConfig  If ePOS-Device is disabled, EPSON TMNet WebConfig will not start.  For detail. refer to "Enabling or Disabling ePOS-Device" on
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    2 Select [Settings] - [System settings] - [TCP/IP] under [Wired LAN]. The "TCP/IP setting (Wired)" screen is displayed. 3 Set the IP address and other network settings, then click [Apply]. 84
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    are included. If any item is damaged, contact your dealer. • Wireless LAN unit • USB extension cable • Affixing tape (1 pair, 2 pieces) • Rubber cover • User's manual 1 Attach the included rubber cover to the connector of the USB extension cable into which the wireless LAN unit will be inserted, to
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    Flashing rapidly Status The wireless LAN unit is not connected to the printer. Or the printer power is OFF. This wireless LAN unit is connected to the printer and is in operation. This wireless LAN unit is connected to the printer and is in operation. This unit is communicating on a network. 86
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    environment: Setting with Windows Setting with EPSON TMNet WebConfig • Setting on a computer for setting: Setting with EPSON TMNet WebConfig  This via ad hoc.  If ePOS-Device is disabled, EPSON TMNet WebConfig will not start.  For detail. refer to "Enabling or Disabling ePOS-Device" on page
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    Ad hoc settings (Windows Embedded POSReady 7) 1 Click [Start], and in [Search EPSON TMNet WebConfig is started. If you perform settings from an external device, enter the following in the URL field of your Web browser (such as the address bar). http://"TM-DT's IP address"/webconfig The default "TM-DT
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    Chapter 2 Setup 3 Perform network settings for a wireless LAN, then click [Apply]. 4 Select [Settings]- [System settings] - [TCP/IP] under [Wireless LAN]. The "TCP/IP Settings (Wireless)" screen is displayed. 5 Set the IP address and other network settings, then click [Apply]. 2 89
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    Windows printer  driver OPOS ADK OPOS ADK for .NET JavaPOS ADK Device to be controlled Product's printer TM printer Customer display  Product's printer  TM printer  Customer display  Product's printer  TM printer  Customer display  Product's printer  TM printer  Customer display Driver
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    is necessary to perform service setup settings for the TM-H6000IV-DT depending on the system operation method. Use EPSON TMNet WebConfig to perform the service setup settings, following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started
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    to use the server direct print or not. Status notification Set whether to use the status notification or not. Support system and startup settings for each service are as follows. System Device control Automatic update of Web content Server direct print Status notification ePOS-Device API
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    Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service . (This is used to identify multiple printers.) Specify the password to be used for
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    Registering Web Contents Perform registration as follows, depending on the system and method in use. If placing Web content in this product's Web server using ePOS-Device API or Server Direct Print, register the Web content. When you upload Web content, the existing registered Web content is
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    Chapter 2 Setup • When you access to registered web contents from an input terminal and so on, the URL differs depending on the folder structure of the zip file. ➀ http://[the product's IP address]/index.html ➁ http://[the product's IP address]/webpage/index.html ➀ epsonsample.zip ➁
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    , following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings],
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    devices, using ePOS-Device. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you bar). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings], then
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    , enter the following in the URL field of your Web browser (such as the address bar). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings], then [Printer]. The "Printer" screen is displayed. 98
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    test]/[Test printing] and check if the registered printer operates properly. [Operating test] appears if the registered printer is TM-H6000IV/TM-H6000IV-DT, and [Test printing] appears for printers other than TM-H6000IV/TM-H6000IV-DT. Clicking [Operating test] displays the "Operating test
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    , following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform ). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings],
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    changed the DM-D110-USB dip switch settings, change the communication settings in accordance with those changes. (If you do not change the dip switch settings, use the default properly. For details about how to install the customer display, refer to "Connecting a Display" on page 69. 2 101
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    , following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform ). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings],
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    Chapter 2 Setup 3 Set the following, then click [Add]. The information for the registered device is displayed in [Registered key input device]. Item Description Device ID Set the device ID for the key input device you want to control. 2 Select the key input device model. Device name
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    , following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you perform ). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings],
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    Chapter 2 Setup 4 Select the product name or port for the serial communication device. Item Physical serial port Description This is the serial port on the back of this product. These are the USB ports on the back of this product. If connecting a serial device using a COM-USB cable, select the
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    sending command in the left text box and click [Send] to send the commend to the device. [Success] appears on the right side of the window if a response is sent from the device. 106
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    following the procedures below. 1 Run EPSON TMNet WebConfig from shortcut on the desktop. EPSON TMNet WebConfig is started. If you ). http://"TM-DT's IP address"/webconfig The default "TM-DT's IP address" for this product is "192.168.192.168". 2 Select [Settings] - [Web service settings], then
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 108
    3 Set the following, then click [Add]. The information for the registered device is displayed in [Other registered devices]. Item Device ID Control script Description Set the device ID for the device you want to control. Select the control script to control the other devices. 108
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    register logos. It is recommended to write all logos together in the printer when you register more than one logo. 1 Select [Start] - [All Programs] - [EPSON] - [TM-H6000IV Software] - [TMH6000IV Utility], and starting the TM-H6000IV Utility. 2 2 Select [Storing Logos], and then click [Add]. 109
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    (W) x 288 (H) dots) or less can be specified, and the format can be bmp, jpeg, gif, or png. If the logo width is greater than the paper width (greater than 512 dots), a warning message will appear. Click [OK] and reduce the logo size in the [Logo Edit] screen of step 4. 4 The [Logo
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    Description 2 Resize Specifies whether or not the image is resized. If the image width is greater than the paper width and resizing is not specified, the part of the image that exceeds the paper width will be cut off. Width Specifies the width to which the image is resized (in mm). Half
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    data is added on the list. When storing multiple logo data, repeat Step 1 through 4. 8 After storing all the logo data to be added to the printer, check the indicator on the right side of the screen to see if the data size is acceptable to be stored on the
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    Chapter 2 Setup 9 The logo data is stored to the printer. The logo data are also saved in the logo store file (TLG file). This file is used when creating the printer setting file. 2 113
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    Attaching the Connector Cover Attach the connector cover to protect the cables by following the steps below. 1 Put the connector cover on the feet of the main body. If the DP-502 pole kit is used to mount DM-D110-USB to the main body, place the connector cover over the plate. When using the DP-502
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    Chapter 2 Setup Removing the Connector Cover To remove the connector cover, push both sides of the cover inward to remove the projections of the product from the holes in both sides of the cover. 2 115
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    116
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    Sound Driver EPSON Advanced Printer Driver 4.55b EPSON TM printer Communication module Customer Display COM-USB Driver ePOS-Device and related software Tool EPSON TMNet WebConfig TM-H6000IV Utility User information (Default) User Name EPSON-USER User Password H6000IV-DT EPSON TMNet
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    =TM-H6000IV-DT OS=POSReady7 LANG=English VER=2.xx.xx Recovery Follow the steps below to perform the recovery.  When the recovery procedure is performed, all data will be deleted. Back up any necessary data before performing the procedure.  Recovery requires about 40 minutes. 1 Turn off the power
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    The system automatically restarts several times for Windows initialization. Do not enter any information until the Windows log-in screen appears. 10The Windows log-in screen is displayed. Enter the password and log in. The initial password is "H6000IV-DT". 11Select [Start]-[Control Panel]-[Date and
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    Connect displays this product's VGA port and DisplayPort. 2 Click [Start], then [Control Panel], and execute [Adjust screen resolution]. The "Screen Resolution" window is displayed. 3 From the "Display" list, select the display connected to the display port. With this product, the Digital Flat Panel
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    Chapter 3 Preinstalled OS Information Using OS Hibernation  This setting is a function enabled only for Windows Embedded POSReady 7.  Perform these settings using a user account with administrator privileges.  If you use hibernation, a system file the same size as the main memory is
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    122
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    Chapter 4 Utility Utility The following explains the utilities equipped in this product. EPSON TMNet WebConfig Starting EPSON TMNet WebConfig Start EPSON TMNet WebConfig using the method below. If ePOS-Device is disabled, EPSON TMNet WebConfig will not start.  For detail. refer to "Enabling or
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    location Displays the administrator name for this product. Displays the installation location for this product. Web service function Web service function Displays whether the Web service function is enabled or not. Automatic update for Web content Displays the schedule for automatic updates
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    Chapter 4 Utility Item Run state ID Server direct print Interval (sec.) Date and time of last run Final run results Run state ID Interval (sec.) Status notification
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    Information - Systyem settings - Network You can check the network settings for this product. Item IP address Subnet Mask TCP/IP Information (WIred LAN) Default Gateway Acquire DNS Server Address Automatically DNS Server Address (in order of use) IP address Subnet Mask TCP/IP Information (
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    Chapter 4 Utility Wireless LAN Setting (Wireless LAN) Security (SSL settings) Item Description Network Mode Displays this product's wireless LAN network mode. SSID Displays the SSID for the
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    Information - System settings - Date and time You can check this product's time settings. Item Date and time Automatically adjust clock for Daylight Saving Time Use Time Server Time Server Description Displays the time and the timezone set for this product. Displays whether the automatic daylight
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    settings - Startup settings Performs startup settings for various Web service functions. Chapter 4 Utility Item Description Device control Enables or disables device control functions that use Web service.  Used for ePOS-Device. Automatic update of Web Enables or disables the automatic
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    retry interval. Add Registers the printer on this product. Registered printers Displays a list of registered printers. Operating test Click "Operating test" to display the "Operating test" window. Perform an operating test for the hybrid printer. For details, refer to "Operating test" on page
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    Operating test Chapter 4 Utility Item Description Receipt Test printing Performs a test printing. "TEST_PRINT" is printed. Slip Start printing Select a reading format. 4 Start reading Starts reading. Cancel reading Cancels reading. Eject Ejects paper. Close Closes the window. 131
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    Settings - Web service settings - Customer display Performs the settings for the customer display controlled by this product. Item Description Do not use Do not use a customer display. Use
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    - Web service settings - Key input device Performs the settings for the key input device controlled by this product. Chapter 4 Utility Item Description device control scripts as necessary. For details, refer to "Settings - Web service settings - Control script - Add/delete" on page 137.
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    Settings - Web service settings - Serial communication device Performs the settings for serial communication devices controlled by this product. Item Description Device ID Set the device ID. Device name
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    device settings confirmation window. Operating test Performs an operating test for a registered serial communications device. Delete Deletes a registered serial communications device. Register device control scripts as necessary. For details, refer to "Settings - Web service settings - Control
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 136
    Settings - Web service settings - Other device Performs settings for other devices controlled by this product. control script from this product. Register device control scripts as necessary. For details, refer to "Settings - Web service settings - Control script - Add/delete" on page 137. 136
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    4 Utility Settings - Web service settings - Control script - Add/delete Performs registration or deletion for device control scripts used by this product. Item Description Control script Add Set the control script to be registered. Click [Browse] to display the "Choose File to Upload" window
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    Settings - Web service settings - Web content - Update settings Performs settings for the installation the automatic update settings are registered on this product, the Web content will be updated. Manual update Web content file(*.zip) Specify the Web content to be installed. Click [Browse] to
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    Chapter 4 Utility Settings - Web service settings - Server direct print Performs TCP/IP settings for value of the form data to be posted to the server. (This is used to identify multiple printers.) 4 Specify the password to be used for Digest authentication for the server. Set the web server
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    Settings - Web service settings - Status notification Performs TCP/IP settings for this product's value of the form data to be posted to the server. (This is used to identify multiple printers.) Specify the password to be used for Digest authentication for the server. Set the web server URL
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    Settings - System settings - TCP/IP (Wired LAN) Performs TCP/IP settings for this product's wired LAN. Chapter 4 Utility Item Description Get IP Address Selects [Auto] or [Manual] for the method for acquiring the IP address. IP Adderess Subnet Mask Specifies the IP address. Only enabled when
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    Settings - System settings - Wireless LAN (Wireless LAN) Performs settings for this product's wireless LAN. Item Network Mode SSID Authentication Method Security Mode Default WEP Key WEP Key WPA/WPA2 Pre-Shared Key Apply Description Specifies this product's network mode. Specifies the SSID for the
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    Settings - System settings - TCP/IP (Wireless LAN) Performs TCP/IP settings for this product's wireless LAN. Chapter 4 Utility Item Description Get IP Address Selects [Auto] or [Manual] for the method for acquiring the IP address. IP address Subnet Mask Specifies the IP address. Only enabled
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    Settings - System settings - SSL Performs SSL settings for this product. Item Disable Remove the certificate Enable Update the certificate Apply Description Disables SSL authentication. Select this checkbox to delete the SSL certificate. Enables SSL authentication. To update the SSL certificate,
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    Settings - System settings - Time setting Performs time settings for this product. Chapter 4 Utility Item Description Date and time Sets the time. Time Zone Sets the area. Sets the time difference from Coordinated Universal Time. 4 Automatically adjust clock for
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    - System settings - Shutdown settings Performs shutdown settings for this product. Item Description When the power button is pressed Set the operation when you press the power button. ePOS-Device Shutdown permission Specify the permission settings for shutdown from ePOSDevice. Password
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    Settings - Admin settings - Store/restore settings Store and restores various settings for this product. Chapter 4 Utility Item Description Acquire Acquires the setting file for this product. Specify a local file Specify a file URL Setting file Setting file URL Specify the location of
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    are as follows. Item Startup settings  Device control  Automatic update of Web content  Server direct print  Status notification Registered Printer device  Device ID  Model no.  IP address  Retry interval Customer  display  Do not use / Use  Communication settings  Communication
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    Chapter 4 Utility Item Availability Server  access Server direct  print  ID  Password  URL  Interval Available Status  notification  ID  Password  URL  Interval Available Wired LAN TCP/IP Settings  (Wired) 
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     When the power button is pressed  Shutdown permission  Password protection Available Maintenance Save/restore settings  Specify the local file to use/Specify the file URL to use  Setting file URL  Use of proxy  Proxy URL and port no. Available Update Web service function  Specify
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    Settings - Admin settings - Initialization Initializes the Web service settings for this product. Chapter 4 Utility Item Initialize Description Initializes the Web service settings. If you initialize the Web service, the password for EPSON TMNet WebConfig will also be initialized. The initial
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    Settings - Admin settings - Log Acquires this product's log file. Item Acquire a log file Description Acquires this product's log file. 152
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    Chapter 4 Utility Settings - Admin settings - Update Web service function Updates the Web service function used in this product. Item Description Specify a local file Update file Specify the Applies the update file. Save URL settings Saves the URL settings for the Web service function. 153
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 154
    Settings - Admin settings - Admin information Sets the administrator information for this product. Item Administrator name Installation location Apply Description Set the administrator name. Set the installation location. Registers the settings to this product. 154
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    password on this product. After setting the password, you will be asked for your user name and password on the certification screen displayed when this utility starts. Input "epson" for the user name and input the set password for the password. The initial value for the password is
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 156
    this product's printer. You can set the following. • Storing Logos • Paper Reduction settings • Automatic Paper Cut settings • Printing Control settings • Communication Interface settings • Backup / Restore For details about how to use TM-H6000IV Utility, refer to the TM-H6000IV User's Manual. 156
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 157
    . Development Information for Each System TM-H6000IV-DT application development information varies based on the system. • PC-POS System • ePOS-Device API • ePOS-Device XML • Server Direct Print • Virtual environments system Download Drivers, utilities, and manuals can be downloaded from one of
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    system uses the same development environment as a Windows computer. Interfaces and External Devices Category Printer Cash drawer Customer display Device Interface TM-H6000IV-DT USB (This product's printer) TM printer USB TM printer network DM-D110-USB Drawer COM7 * USB communication
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 159
    . • ESC/POS command: This can control the EPSON TM printer, cash drawer, and customer display. (For details, refer to "ESC/POS command" on page 160.) • APD4 (Windows printer driver): This driver can control TM printers controlled by TM-H6000IV-DT, cash drawers, and customer displays. The Status
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    TM printer functions, but detailed knowledge of printer specifications or combination of commands is required. For information about ESC/POS commands, see the ESC/POS Application Programming Guide. You need a non-disclosure agreement with Epson to get the guide Front Slip paper Endorsement 40 cpl
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 161
    ✔ Set cut sheet wait time ✔ Panel button commands Enable/disable panel buttons ✔ Paper sensor commands Select paper sensor(s) to stop printing ✔ Select paper sensor(s) to output paper- end signals ✔ Print position commands Horizontal tab ✔ Set horizontal tab positions ✔ Chapter
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 162
    Set left margin ✔ ✔ ✔ Set print area width Select justification ✔ ✔ ✔ ✔*2 ✔ ✔ ✔ Set absolute print position ✔ ✔ ✔ ✔ Set relative print position ✔ ✔ ✔ Set print position to the beginning of ✔ ✔ ✔ ✔ print line Set print area in page mode ✔ ✔ Select print direction in page
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 163
    ✔ Print the specified download graphics ✔ data Store the graphics data in the print buffer (raster format) ✔ Specify Windows BMP NV graphics ✔ data Specify Windows BMP download ✔ graphics data Select bit-image mode ✔ Status commands Enable/disable Automatic Status Back (ASB) ✔ Customize
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 164
    PDF417: Select the options ✔ PDF417: Store the data in the symbol ✔ storage area PDF417: Print the symbol data in the ✔ symbol storage area PDF417: Transmit the size information of the symbol data in the symbol storage ✔ area QR Code: Select the model ✔ QR Code: Set the size of the module
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    ✔ Select cut mode and cut paper ✔ Customized commands Change into the user setting mode ✔ End the user setting mode session ✔ Change the setting of the memory ✔ switch Transmit the setting of the memory switch ✔ Set the customized setting values ✔ Chapter 5 Application Development
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    motion units ✔ ✔ ✔ ✔*2 Select peripheral device ✔ ✔ ✔ ✔ Generate pulse ✔ ✔ ✔ ✔ Generate pulse in real time ✔ ✔ ✔ ✔ Execute power-off sequence ✔ ✔ ✔ ✔ Clear buffer(s) ✔ ✔ ✔ ✔ Enable/disable real-time command ✔ ✔ ✔ ✔ Send real-time request to printer ✔ ✔ ✔ ✔ 166
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    MICR control commands Transmit real-time status ✔ Select MICR data handling ✔ Read check paper ✔ Load check paper to print starting position ✔ Eject check paper ✔ Request retransmission of check paper ✔ reading result Clean MICR mechanism ✔ *1: Available only for Font A and multi-byte
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 168
    .4.55 (APD4): This driver is the Windows printer driver for TM printers and customer displays controlled by TMH6000IV-DT.  APD Install Manual  APD TM/BA/EU Printer Manual  APD Printer Specification  Status API Manual  Devmode API/PRINTERINFO Manual  Sample Program Guide EPSON OPOS ADK: This
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    environment such as Visual Basic, unlike ordinary Windows drivers. It is not a driver to be used for printing from commercial applications. *2: This guide describes not only Epson-specific functions, but also general information on how to control printers using the OPOS ADK (in the chapter
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 170
    , refer to the ePOSDevice API User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer ❏ Network printer: TM printer connected to the same network as this product. Applicable models:  TM-H6000IV  TM-L90  TM-P60II  TM-P60II Peeler  TM-T20  TM-T70  TM-T70II  TM-T88V  TM-T90  TM-U220 TM
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    device You must acquire the device control script files for the following devices ❏ Input device that can operate with the OS standard HID driver Serial communication device You must acquire the device control script files for the following devices ❏ Serial communication device that can operate with
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 172
    • Web server via the Internet If registering a Web application on the TM-H6000IV-DT, use EPSON TMNet WebConfig to register it. Device control Specify a device ID for each device. The initial value for the device ID for this product's printer is "local_printer". You do not need to specify one for DM
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 173
    , refer to the ePOSDevice XML User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer ❏ Network printer: TM printer connected to the same network as this product.  Applicable models:  TM-H6000IV  TM-L90  TM-P60II  TM-P60II Peeler  TM-T20  TM-T70  TM-T70II  TM-T88V  TM
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 174
    device You must acquire the device control script files for the following devices ❏ Input device that can operate with the OS standard HID driver Serial communication device You must acquire the device control script files for the following devices ❏ Serial communication device that can operate with
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 175
    and can handle XML documents ❏ Examples: iOS / Android / Windows CE / Windows / Linux / Mac OS, etc. ❏ Java, .NET printer is "local_printer". You do not need to specify one for DM-D110-USB. Device ID for the dedicated customer display is fixed to "local_display". Make the control setting with EPSON
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 176
    , refer to the Server Direct Print User's Manual. Printer ❏ TM-H6000IV-DT: This product's printer ❏ Network printer: TM printer connected to the same network as this product.  Applicable models:  TM-H6000IV  TM-L90  TM-P60II  TM-P60II Peeler  TM-T20  TM-T70  TM-T70II  TM-T88V  TM-T90  TM
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 177
    ) or a message telling no print data exists. Device control Specify a device ID for each device. The initial value for the device ID for this product's printer is "local_printer". Specify any device ID for a network printer. Use EPSON TMNet WebConfig for these settings and registration. 5 177
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 178
    Switch Setting Mode Self-test Mode In the self-test mode, the printer prints the current status of the printer (on the roll paper) and resident characters as a test print (roll paper and slip paper printer unit) • Maintenance information (thermal head, autocutter, impact head, MICR head) • DIP switch
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 179
    the roll paper, using only the built-in character set. If you select the mode selection, see "NV Graphics Print Mode" on page 182, "Receipt Enhancement Information Print Mode" on page 184, or "Memory Switch Setting Mode" on page 186. After printing the following message, the printer is initialized
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    the Release button. (Keep pressing the button until the Slip LED starts flashing.) The printer goes into the slip insertion waiting status. 3 Insert slip paper. The printer prints a rolling pattern on the slip paper, using only the built-in character set. After printing the following message, the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 181
    returns only the status for "Transmit real-time status." 1 Open the roll paper cover. 2 Turn on the product while pressing the Feed button. 3 Close the roll paper cover. The printer starts printing data received from then on in hexadecimal numbers and their corresponding characters. Print example
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 182
    3 After the printing has been completed, press the Feed button (more than one second). The printer starts printing instructions. Mode Selection Modes 0: Exit and Reboot Printer 1: NV Graphics Information 2: Receipt Enhancement Information 3: Customize Value Settings 4: or more: None Select Modes by
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 183
    button (more than one second). NV Graphics Information is printed. 6 Then Press the Feed button (more than one second). After printing the following message, the printer is initialized and returned to the standard mode. "*** completed ***" 5 183
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    paper cover. 2 Turn on the product while pressing the Feed button. (Keep pressing the Feed button until the printer starts printing.) The printer prints the current status of the printer second). The printer starts printing instructions. Mode Selection Modes 0: Exit and Reboot Printer 1: NV Graphics
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 185
    button (more than one second). Receipt Enhancement Information is printed. 6 Then Press the Feed button (more than one second). After printing the following message, the printer is initialized and returned to the standard mode. "*** completed ***" 5 185
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 186
    Mode You can configure the memory switches of the printer.  Receipt print density  Transmission speed for serial interface  Automatic paper reduction  Autocutting at roll paper cover close  Roll paper width  Interface selection  Power supply unit capacity  Receipt print speed
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 187
    ). The printer starts printing instructions. Customize Value Settings Modes 0: Exit 1: Print Current Settings 2: Print Density 3: Baud Rate 4: Automatic Paper Reduction 5: Auto Paper Feed&Cut at cover close 6: Paper Width 7: Interface Selection 8: Power Supply Output 9: Printing Speed 10: Error
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 188
    188
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    Handling This chapter explains how to handle the TM-H6000IV-DT. Turning Power On/Off Press the power button to turn on/off the product. You the standby mode can be turned on and off with the power button.  If you turn the product off, wait more than 10 seconds before you turn it on again.  When the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 190
    this button with a pointed object (such as a pen) until the (Power) LED goes off to reset the printer unit. Reset button Installing/Replacing the Ribbon Cartridges For Front Slip Printing Follow the steps below to install/replace the ribbon cartridge for front slip printing (ERC-32). 1 Turn on the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 191
    . Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob. If it is turned in the reverse direction, the cartridge may be damaged. 5 Insert a new ribbon cartridge until it clicks into place. 6 Turn the knob on the cartridge in the marked direction again
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 192
    on the product. 2 Open the receipt unit cover. 3 Remove the used ribbon cartridge, if there is one. 4 Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon. Make sure to note the direction of the arrow marked on
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 193
    Chapter 6 Handling 5 Insert a new ribbon cartridge until it clicks into place. 6 Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 7 Close the receipt unit cover. 6 193
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 194
    Loading/Replacing the Roll Paper Follow the steps below to load/replace the roll paper. Paper must not be pasted to the roll paper core. 1 Open the roll paper cover. 2 Remove the used roll paper core, if there is one. 3 Insert the roll paper in the correct direction. 194
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    4 Pull out some paper, and close the roll paper cover. Chapter 6 Handling 5 Tear off the paper with the cutter. 6 195
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    The roll paper cover will not open (the autocutter blade is locked) Follow the steps below to return the autocutter blade to the correct position. 1 Turn off the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 197
    .  For MICR reading, use the slip paper of 12 cm {4.72"} long or more. 1 Turn on the product. 2 Insert the slip paper face up with the right paper edge against the right side of the paper guide, and insert it as far as it will go. 3 Insert the paper straight until the top edge of the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 198
    4 When the product starts feeding the paper, release it immediately. 5 Remove the ejected paper by pulling it straight up out of the product. 198
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 199
    Handling Removing Jammed Paper Follow the steps below to remove the jammed paper. CAUTION The thermal head can be very hot after printing. Be careful not to touch it and to let it cool before you clean it. Removing Jammed Roll Paper 1 Turn off the product. 2 Open the roll paper cover. 3 Remove
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 200
    Removing Jammed Slip Paper 1 Turn off the product. 2 Open the front cover. 3 Open the front carriage unit using the lever at the right of it. 4 Remove the jammed paper. 200
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 201
    with a dry cloth or a damp cloth. Never clean the product with alcohol, benzine, thinner, or other such solvents. Doing so may damage or break the parts made of plastic and rubber. 6 201
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 202
    receipt print quality, Epson recommends cleaning the thermal paper used, paper dust may stick to the platen roller and roll paper end sensor. To remove the paper dust, clean the platen roller and roll paper end sensor with a cotton swab slightly moistened with water. Turn on the printer power
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 203
    with the TM-H6000IV Utility. For detailed information about the TM-H6000IV Utility, see the TM-H6000IV Utility User's Manual. 1 Make sure the roll paper is installed correctly and the product is turned off. 2 Open the roll paper cover. 3 While holding down the Release button, turn on the printer
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 204
    Preparing for Transport Follow the steps below to transport the product. 1 Turn off the product. 2 Remove the peripherals and the power connector. 3 Remove the roll paper. 4 Pack the product upright. 204
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 205
    Appendix Appendix Character Code Tables  The character code tables show only character configurations. They do not show the actual print pattern.  "SP" in the table shows a space. 205
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 206
    Common to All Pages When the international character set (See "International Character Sets" on page 219.) is USA: 206
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 207
    Page 0 [PC437: USA, Standard Europe] Appendix 207
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 208
    Page 1 (Katakana) 208
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    Page 2 (PC850: Multilingual) Appendix 209
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 210
    Page 3 (PC860: Portuguese) 210
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 211
    Page 4 (PC863: Canadian-French) Appendix 211
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 212
    Page 5 (PC865: Nordic) 212
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 213
    Page 16 (WPC1252) Appendix 213
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 214
    Page 17 (PC866: Cyrillic #2) 214
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 215
    Page 18 (PC852: Latin2) Appendix 215
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 216
    Page 19 (PC858: Euro) 216
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 217
    Appendix Page 254 (User-Defined Page) The page 254 is available only for slip printing* (except for the endorsement font). Spaces are defined for the font A. The following fonts are defined for the font B as default. (Character structure: 7 × 7) *: For endorsement printing, available only when the
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 218
    Page 255 (User-Defined Page) Spaces are defined for the font A and endorsement font of slip printing and the font A and font B of receipt printing. The following fonts are defined for the font B of slip printing as default. (Character structure: 7 × 7) HEX 8 9 A B C D E F 0 Ç É á · ·
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 219
    International Character Sets Appendix Country USA France Germany U.K. Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea ASCII code (Hex) 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E Pt W 219
  • Epson TM-H6000IV-DT | Technical Reference Guide - Page 220
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Describes the preinstall information and recovery method.
Describes setup and installation of the product and peripherals.
Describes the utilities included in this product and how to
use them.
Describes how to control the printer and information necessary
when you develop applications.
Describes features and general specifications for the product.
Describes how to handle the product.
Describes character code tables.
Describes how to handle the product.
Describes character code tables.
Technical Reference Guide
M00070101
Rev. B
Product Overview
Setup
Preinstalled OS Information
Utility
Application Development Information
Appendix
Handling