Epson TM-H6000V Users Manual

Epson TM-H6000V Manual

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Epson TM-H6000V manual content summary:

  • Epson TM-H6000V | Users Manual - Page 1
    User's Manual Before Use 2 Part Names and Functions 4 Setup 7 Handling Paper 22 Cleaning the Product 25 Troubleshooting 27 Specifications 31 Appendix 32 M00110301 EN
  • Epson TM-H6000V | Users Manual - Page 2
    Guide. Applicable Models and Features This manual applies to the following models of the TM-H6000V. If your printer is equipped with a MICR reader (factory installed option), the printer contact qualified service personnel. ❏ or electric shock. ❏ For the power cable, use either the included one or
  • Epson TM-H6000V | Users Manual - Page 3
    so may cause a fire. !CAUTION: ❏ Be sure to set this equipment on a firm, stable, horizontal surface. The product ❏ Take care not to injure your fingers on the manual cutter: • When you remove printed paper. • When are not caught in the printer. ❏ Do not connect a telephone line to the drawer kick
  • Epson TM-H6000V | Users Manual - Page 4
    the roll paper. 3 Receipt unit Open this unit to install/replace the ribbon cartridge for endorsement printing. 4 Front cover Open this cover to install/replace the ribbon cartridge for slip/validation printing. 5 Power switch Use this switch to turn the printer on or off. 6 Manual cutter Use this
  • Epson TM-H6000V | Users Manual - Page 5
    English Control Panel 1 2 3 4 5 6 1 (Power) LED On when the printer is on. 2 ! Error LED The 3 LEDs indicate an error status. (U "Error LEDs are on or flashing" on page 27) 3 Paper LED On when the roll paper is near its end. 4 Slip LED On when the printer is in slip paper mode. Off when
  • Epson TM-H6000V | Users Manual - Page 6
    printer. 1 2 3 4 56 78 1 Serial interface connector For connecting a serial cable for connecting to a computer. 2 USB Plus Power connector For connecting a USB Plus Power an Epson certified unit. 6 Ethernet connector For connecting a LAN cable. 7 Power supply connector For connecting the power
  • Epson TM-H6000V | Users Manual - Page 7
    printing (U "Test Printing" on page 19) 7. Attaching the power switch cover (U "Attaching the Power Switch Cover" on page 19) 8. Applying the LED information label (U "Applying the LED Information Label" on page 20) QNotes: ❏ When using the printer, be sure to install roll paper. ❏ For models with
  • Epson TM-H6000V | Users Manual - Page 8
    English Removing the Protective Materials and Tape Protective materials and tape are applied for protection against impacts during transportation. Remove all of them, from A to L. B A L K C ED F J G H I To remove protective material L, you must open the receipt unit. 8
  • Epson TM-H6000V | Users Manual - Page 9
    AC adapter. ❏ Do not remove or insert the USB Plus Power cable while the printer is still on. QNotes: Available interfaces vary depending on the printer model. 1. Make sure the power switch is off. 2. Connect each interface cable to the printer. When using the USB interface, fix the USB cable with
  • Epson TM-H6000V | Users Manual - Page 10
    English 5. Connect the DC cable to the printer. 6. Insert the AC cable plug into a power outlet. 7. Set the AC adapter so that its label side is facing down. 10
  • Epson TM-H6000V | Users Manual - Page 11
    . 1. Align the 2 protrusions on the top of the connector cover with the holes in the back of the printer. 2. Push the connector cover forward so that the protrusions at the bottom of the printer fit properly in the holes in both sides of the connector cover. To remove the connector cover, push
  • Epson TM-H6000V | Users Manual - Page 12
    a little in the direction of the arrow marked on the cartridge to remove any slack in the ribbon. !CAUTION: Make sure to note the direction of the arrow marked on the ribbon cartridge when turning the knob. Turning it in the reverse direction may damage the cartridge. 2. Turn on the printer. ON 12
  • Epson TM-H6000V | Users Manual - Page 13
    English 3. Open the front cover. 4. Remove the used ribbon cartridge, if there is one. 5. Insert a new ribbon cartridge until it clicks into place. 6. Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 7. Close the front cover. 13
  • Epson TM-H6000V | Users Manual - Page 14
    on slip paper is available. Follow the steps below to install/replace the ribbon cartridge for the endorsement printer. QNotes: Be sure to use the specified ribbon cassette. (U "Specifications" on page 31) 1. Turn the knob on the ribbon cartridge a little in the direction of the arrow marked on the
  • Epson TM-H6000V | Users Manual - Page 15
    English 3. Open the receipt unit. 4. Remove the used ribbon cartridge, if there is one. 5. Insert a new ribbon cartridge until it clicks into place. 15
  • Epson TM-H6000V | Users Manual - Page 16
    English 6. Turn the knob on the cartridge in the marked direction again to remove any slack in the ribbon. 7. Close the receipt unit. 16
  • Epson TM-H6000V | Users Manual - Page 17
    English Installing the Roll Paper QNotes: Be sure to use the specified paper. (U "Specifications" on page 31) Follow the steps below to install the roll paper. 1. Make sure the printer is turned on. 2. Open the roll paper cover. 3. Insert the roll paper in the correct direction. 17
  • Epson TM-H6000V | Users Manual - Page 18
    English 4. Pull out some paper, and close the roll paper cover. 5. Tear off the paper with the manual cutter. 18
  • Epson TM-H6000V | Users Manual - Page 19
    insert the slip paper. If your printer is equipped with the endorsement printer, the printer prints both sides of the paper. Both types of test printing are completed when "*** completed ***" is printed. Attaching the Power Switch Cover By attaching the power switch cover, you can prevent accidental
  • Epson TM-H6000V | Users Manual - Page 20
    . We recommend applying the LED information label on the reverse side of the front cover following the steps below. QNotes: ❏ Depending on your printer model, the LED information label may already be applied. ❏ There are 2 types of the LED information label; a label written in English and a label
  • Epson TM-H6000V | Users Manual - Page 21
    English 2. Apply the LED Information Label in the position in the figure below. 21
  • Epson TM-H6000V | Users Manual - Page 22
    and without curls, folds, or wrinkles. Installing and Replacing the Roll Paper Follow the steps below to install/replace the roll paper. 1. Make sure the printer is turned on. 2. Open the roll paper cover. 3. Remove the used roll paper core, if there is one, and insert the roll paper in the
  • Epson TM-H6000V | Users Manual - Page 23
    English 4. Pull out some paper, and close the roll paper cover. 5. Tear off the paper with the manual cutter. 23
  • Epson TM-H6000V | Users Manual - Page 24
    the check paper so that the MICR characters on the paper are on the right side. 1. Make sure the printer is turned on. 2. Set the paper so that the right edge of the paper contacts the paper guide on the right and insert the slip paper. Refer to the label affixed to the
  • Epson TM-H6000V | Users Manual - Page 25
    damage or break the parts made of plastic and rubber. Cleaning the Thermal Head and the Platen Roller Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. Depending on the roll paper used, paper dust may stick to the platen roller and
  • Epson TM-H6000V | Users Manual - Page 26
    Open the roll paper cover. 3. While holding down the Release button, turn the power back on. 4. Press the Release button 7 times; then close the roll paper cover. 5. After the printer prints "*** RECOGNITION MODE *** Please set check." on the roll paper and the Slip LED flashes, insert the cleaning
  • Epson TM-H6000V | Users Manual - Page 27
    English Troubleshooting (Power) LED does not turn on Check whether the power supply cable is correctly connected to the printer and the socket. Error LEDs are on or flashing Refer to the table below. For more detailed explanations or if the on/flashing pattern is
  • Epson TM-H6000V | Users Manual - Page 28
    English Roll paper is jammed !K CAUTION: Do not touch the thermal head, because it can be very hot after printing. Let it cool before you remove the jammed paper. 1. Open the roll paper cover. 2. Remove the jammed paper. 28
  • Epson TM-H6000V | Users Manual - Page 29
    English Slip paper is jammed 1. Open the front cover. 2. Open the front carriage unit using the lever on the right side of the front carriage unit. 3. Remove the jammed paper. 29
  • Epson TM-H6000V | Users Manual - Page 30
    and will not open, follow the steps below to return the autocutter blade to the normal position to unlock the roll paper cover. 1. Open the receipt unit. 2. Use an object with a pointed tip such as a ballpoint pen or tweezers to turn the knob of the autocutter blade in the direction of
  • Epson TM-H6000V | Users Manual - Page 31
    Mbps) Wireless LAN Bluetooth® Supply voltage*3 Current consumption AC power consumption *4 (100 to 230 V/50 to 60 Hz) Temperature Humidity Elevation Overall dimensions Weight (mass) Connect the Epson certified unit to the USB connector. Bluetooth 3.0 (EDR supported) DC + 24 V ± 7% 1.8 A Operating
  • Epson TM-H6000V | Users Manual - Page 32
    and Manuals Printer drivers, utilities, and manuals can be downloaded from one of the following URLs. For customers in North America, go to the following web site: http://www.epson.com/support/ For customers in other countries, go to the following web site: http://download.epson-biz.com/?service=pos
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User's Manual
Before Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Part Names and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Handling Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
M00110301 EN